Hotel Mercure Rouen Centre Cathedrale 4 stars

Customer review rating (ALL Rating) 4.6/5 1,951 reviews

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Hotel Mercure Rouen Centre Cathedrale - Image 1
Hotel Mercure Rouen Centre Cathedrale - Image 2
Hotel Mercure Rouen Centre Cathedrale - Image 3
Hotel Mercure Rouen Centre Cathedrale - Image 4
7 rue Croix de Fer, Parking - Rue des Arsins, 76000 ROUEN, France

Description

Hotel extras

  • Located in the historic quarter of Rouen

  • Bar, Kitchen Lounge and room service

  • Fitness room

  • Undercover private car park (not bookable, paying)

  • Very close to the SNCF train station

Our accommodation(s)

Hotel location

Hotel Mercure Rouen Centre Cathedrale

7 rue Croix de Fer, Parking - Rue des Arsins
76000 ROUEN
France

GPS:49.441372, 1.095359

Telephone
Fax +33 2 35 89 41 46

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

CUISINE LOUNGE

Whatever your desires, our new Cuisine Lounge offers you modernity, variety and flavor in every dish. Choose freely, just like at home.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,951 reviews

Customer review rating 4.5/5

Jane M. Families - Confirmed reviews ALL

We had 3 nights here with our adult daughter. So 2 rooms. Sadly not interconnecting rooms at this hotel but we were able to have rooms next door to each other. The rooms aren’t massive to very clean and have everything you need. The parking spaces are tight but we never had a problem getting one (and we were there during the Jean of Arc festival so the place was busy). We didn’t eat in the hotel at all because it’s so well positioned with loads of patisseries, cafes and restaurants around. Beautiful town and easy 1 hour train into Paris for the day.

Dear Jane M., Thank you for sharing your experience at Hôtel Mercure Rouen Centre Cathédrale. We are delighted to hear that you appreciated our prime location and the convenience of parking, especially during the bustling Jean of Arc festival. It is wonderful to know that you enjoyed the cleanliness and amenities in your rooms, even though they were not interconnecting as you had hoped. We strive to provide our guests with the best possible service and an enjoyable stay. Your comments regarding the room sizes and the parking spaces are noted, and we appreciate your understanding in these matters. We are glad that our neighborhood's culinary offerings enhanced your visit, and we hope you had a fantastic time exploring Rouen and its surroundings. Thank you once again for your feedback. We look forward to welcoming you and your family back in the future. Lana - Reception Hôtel Mercure Rouen Centre Cathédrale

Customer review rating 4.0/5

Christoph S. Couples - Confirmed reviews ALL

Great location and awesome breakfast some vegetables would be good, but the local elements made for a great breakfast.

Dear Christoph, Thank you for your kind words regarding our location and breakfast offerings. We appreciate your suggestion about including more vegetables and will certainly take that into consideration as we continually strive to enhance our guest experience. Best regards, Lana - Reception Hôtel Mercure Rouen Centre Cathédrale

Customer review rating 5.0/5

Jonathan B. Solo - Confirmed reviews ALL

The hotel was clean and comfortable, and the sound of the cathedral bells was very welcome. An excellent breakfast with a wide choice, and I had a very good dinner on one of my evenings at the hotel.

Dear client, Thank you for your kind feedback regarding your recent stay. We are delighted to hear that you enjoyed the comfort of our hotel, the breakfast selection, and your dining experience. We look forward to welcoming you back on your next visit to Rouen. Best regards, Réception- Léa Hôtel Mercure Rouen Centre Cathédrale

Customer review rating 4.0/5

Julie P. Solo - Confirmed reviews ALL

Clean room with everything required for my stay. Only issue was the smell from the drains - this was resolved by getting the windows unlocked. Once they were open, they stayed open for the duration of the visit and all was well.

Bonjour madame, Nous vous remercions pour votre retour et sommes ravis que vous ayez apprécié la propreté ainsi que l’équipement de votre chambre. Nous sommes toutefois désolés pour le désagrément lié à l’odeur provenant des canalisations. Ce type de situation peut parfois survenir ponctuellement, et nous sommes heureux que l’aération ait permis d’y remédier rapidement. Une intervention a eu lieu cette après midi sur la colonne d'eaux usées. Nous espérons que cela soit suffisant. Nous espérons avoir le plaisir de vous accueillir de nouveau lors d’un prochain séjour. Bien cordialement, Nicolas Directeur Hôtel Mercure Rouen centre cathédrale

Customer review rating 4.0/5

Richard H. Couples - Confirmed reviews ALL

The hotel is quite modern but is well located in the heart of the old town, a minute's walk to the cathedral. Our room was rather dark but was quite spacious and comfortable, with a good-sized ensuite shower room. Staff were courteous and respectful.

Dear Richard, Thank you for your kind feedback regarding your recent stay. We are delighted to hear that you enjoyed our modern facilities and prime location near the cathedral. Your comments on the room's lighting will be noted as we strive to enhance our guests' experience. Best regards, Lana - Reception Hôtel Mercure Rouen Centre Cathédrale

Other web-users rate our hotel

  • 1,563 reviews 8.4/10 Location
  • 1,240 reviews 7.3/10 Room
  • 1,240 reviews 9.3/10 Service
  • 21 reviews 3.6/10 WiFi
  • 878 reviews 9.2/10 Breakfast
  • 376 reviews 7.4/10 Cleanliness
  • 211 reviews 5.4/10 Amenities

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