Hotel Mercure Rouen Centre Cathedrale 4 stars

Customer review rating (ALL Rating) 4.6/5 1,930 reviews

Hotel Mercure Rouen Centre Cathedrale - Image 1
Hotel Mercure Rouen Centre Cathedrale - Image 2
Hotel Mercure Rouen Centre Cathedrale - Image 3
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Description

Hotel extras

  • Located in the historic quarter of Rouen

  • Bar, Kitchen Lounge and room service

  • Fitness room

  • Undercover private car park (not bookable, paying)

  • Very close to the SNCF train station

Our accommodation(s)

Hotel location

Hotel Mercure Rouen Centre Cathedrale

7 rue Croix de Fer, Parking - Rue des Arsins
76000 ROUEN
France

GPS:49.441372, 1.095359

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

CUISINE LOUNGE

Whatever your desires, our new Cuisine Lounge offers you modernity, variety and flavor in every dish. Choose freely, just like at home.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,930 reviews

Customer review rating 1.5/5

Linda H. Business - Confirmed reviews ALL

Some elements were not satisfying in the room, the water boiler not working, impossible to use the soap in the shower it was not working, had to use hand soap to wash, I was also stuck in the hotel lift for a while with two older ladies, the hotel needs renovation

Customer review rating 5.0/5

Jennifer C. Families - Confirmed reviews ALL

The location was convenient to everything and the accommodations and breakfast were top tier, but the staff was the best part. They were so kind, understanding, and helpful to weary travelers. Parking was tight but manageable. Highly recommend and will stay here again. Thank you so much!

Dear Guest, Thank you so much for your wonderful review. We are delighted to read that you enjoyed our central location, the comfort of our accommodations, and our breakfast. Above all, your kind words about our team mean a great deal to us. Providing a warm, attentive, and helpful welcome is something we truly care about, and we are pleased to know that it made a positive difference during your stay. We also appreciate your comment regarding the parking and are glad that it remained manageable for you. Thank you for your recommendation. We look forward to welcoming you back on your next visit to Rouen! Kind regards, Réception- Léa Hôtel Mercure Rouen Centre Cathédrale

Customer review rating 4.0/5

Tina O. Families - Confirmed reviews ALL

The stay was lovely. The beds are uncomfortable, but mattress preference is different from one person to another. We found it too hard. However, that would not put us off staying there again

Dear Guest, Thank you for your feedback regarding your recent stay. We are delighted to hear that you enjoyed our prime location and had a lovely experience. We appreciate your comments about the mattress, as we understand that preferences can vary. We look forward to welcoming you back in the future. Best regards, Réception - Léa Hôtel Mercure Rouen Centre Cathédrale

Customer review rating 5.0/5

Jane M. Couples - Confirmed reviews ALL

Only one night at this Hotel. It was excellent.

Dear Guest, Thank you for your kind words regarding your stay at our hotel. We are delighted to hear that you enjoyed our excellent location and fabulous breakfast. Your positive feedback is greatly appreciated. Best regards, Réception- Léa Hôtel Mercure Rouen Centre Cathédrale

Customer review rating 4.5/5

Sinisa C. Business - Confirmed reviews ALL

Air conditioning could be better.

Dear guest, Thank you for your review! We are so glad that our excellent location, the comfort and cleanliness of our rooms, and our breakfast buffet made your stay enjoyable. We are sorry to hear that the air conditioning did not fully meet your expectations. Your comfort is our priority, and our team is always available during your stay to help adjust the settings or provide assistance. We hope to welcome you back for an even better experience next time. Best regards, Réception - Léa Hôtel Mercure Rouen Centre Cathédrale

Other web-users rate our hotel

  • 1,544 reviews 8.4/10 Location
  • 1,242 reviews 7.2/10 Room
  • 1,231 reviews 9.2/10 Service
  • 22 reviews 3.9/10 WiFi
  • 875 reviews 9.3/10 Breakfast
  • 596 reviews 7.4/10 Comfort
  • 369 reviews 7.1/10 Cleanliness
  • 207 reviews 5.3/10 Amenities

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