Hotel Mercure Rouen Centre Cathedrale 4 stars

Good

horrendous. I cannot recommend anyone to stay in your hotel. The beds were hard. The pillow was synthetic and there was a plastic sheet on the bed. No air-conditioning, mosquitoes. One small bottle of water for two adults.

Finding the hotel is really difficult, the instructions provided need updating as they are incorrect. The car park is horrendous. I only have a small car and even that took ages to be able to turn corners and get in to a space.

Excellent check in desk person and staff: warm, efficient. Hotel ideally located, Beautiful room well equipped, good beds, slept very well. Only problem was the breakfast, which was scarcely of 2* hotel quality: poor cereal choice, no cooked breakfast option beyond boiled eggs, no bacon, ham of mediocre quality.

Nice hotel with efficient staff. Covid precautions very good. Underground parking a bit tricky to manoever . Room 512 nice and quiet but poor view.

Stayed in a suite with our family of four. Plenty of room and view looking on to the Cathedral. Underground parking made the arrival and departure easy. Staff very friendly and provided excellent ations for local restaurant s and bistros. Would highly recommend.

We booked it as a Quick stop on our way to the South. Nice city, clean hotel. Only breakfest was limited but I think that has to do with Corona.

Hotel was nice, in great location in historical center of town, with parking (15 euros/night), and breakfast. We appreciated the sanitary and hygienic protocols in place due to COVID. We did not find the hotel particularly “luxurious.” Very modest room decor and furniture. Tea & coffee available in the room. We loved the proximity to the cathedral and hearing the bells all the time. The double-paned glass properly blocks street noise.

We chose this hotel as a stopover on a long journey. It is ideally situated in the heart of the town and not to difficult to find (with the help of the GPS). The underground parking was very handy. The staff very welcoming and the rooms clean and comfortable. Strict measures adhered to by everyone (staff and guests) re COVID-19, with hand sanitizer and masks everywhere you look!

Hotel is centrally located and with an onsite underground parking. Everything was well organised for Covid19. Breakfast was adequate. The room was nice enough, the bed/mattress however was rather tired and lumpy - unusual for a Mercure.

We enjoyed the space in our room, unusual for France at this price. In our experience. The room and hotel are quite attractive, with a bright and modern aesthetic. The bed was not uncomfortable, but a bit too firm with too few, too flat pillows for our taste. The show was was pretty great, but the only toiletries provided were a small bar of said and a very nice liquid soap/shampoo in the shower. Staff was helpful. We thought we’d be able to walk from the train station, but it was a bit longer and more complicated than we wanted to endure. We got a taxi for a bit of 7 euros each way. Proximity to restaurants, shops, the cathedral, and the Musée de beaux artes was fantastic. We are happy we chose this hotel for our two day stay in Rouen!

the price reflects the excellent situation. Good room and service

Great stay and great location, right in the centre of town. We chose to park in their underground car park, and the instructions to it were provided by the hotel and we found it first time. The car park is very narrow, we have quite a big car, whilst it was difficult to manoeuvre the car in the car park, we managed to find a space and no damage was made to the car or building! The staff upgraded our room because the day we arrived was my wife's 50th birthday, which was a lovely touch. All the sites were within easy walking distance of the hotel and so were the restaurants. I wouldn't hesitate to stay here again.

Reception was very friendly, breakfast was good. - point: I had a lot of noise from outside (streetside + rain)

A lovely hotel with considerate staff. Great location as well.