Hotel Mercure Rouen Centre Cathedrale 4 stars

Customer review rating (ALL Rating) 4.7/5 2,025 reviews

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Hotel Mercure Rouen Centre Cathedrale - Image 1
Hotel Mercure Rouen Centre Cathedrale - Image 2
Hotel Mercure Rouen Centre Cathedrale - Image 3
Hotel Mercure Rouen Centre Cathedrale - Image 4
7 rue Croix de Fer, Parking - Rue des Arsins, 76000 ROUEN, France

Description

Hotel extras

  • Located in the historic quarter of Rouen

  • Bar, Kitchen Lounge and room service

  • Fitness room

  • Undercover private car park (not bookable, paying)

  • Very close to the SNCF train station

Our accommodation(s)

Hotel location

Hotel Mercure Rouen Centre Cathedrale

7 rue Croix de Fer, Parking - Rue des Arsins
76000 ROUEN
France

GPS:49.441372, 1.095359

Telephone
Fax +33 2 35 89 41 46

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

CUISINE LOUNGE

Whatever your desires, our new Cuisine Lounge offers you modernity, variety and flavor in every dish. Choose freely, just like at home.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,025 reviews

TripAdvisor Rating  3.9/5  2,118 reviews

Customer review rating 4.5/5

Eric D. Families - Confirmed reviews ALL

We have spent 8 days in Rouen the accommodation was excellent with a wonderful breakfast.

Dear Eric , Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our excellent service and wonderful breakfast during your eight days in Rouen. Lana - Reception Hôtel Mercure Rouen Centre Cathédrale

Customer review rating 3.5/5

William W. Families - Confirmed reviews ALL

Good location but the rooms are cold and are not allowed to go over 19c. Gym is good

Customer review rating 3.5/5

Jane H. Families - Confirmed reviews ALL

Appreciated hotel's central location with on site parking. Pleasant staff but service a haphazard & inconsistent which was inconvenient at times. For example, a good breakfast choice but no salt or pepper available or spare, clean knives one & morning there were only tea spoons to eat cereal with. Asking for things to be provided did not always produce them. One of our rooms had a very poor shower - no water from the main head so only the hand held functional. The lighting in the rooms was very poor, dim bedside lamps & nothing overhead. Bathroom lighting absolutely terrible. Corridors & rooms needed a paint refresh, quite run down in places.

Customer review rating 4.5/5

John D. Couples - Confirmed reviews ALL

Was a wonderful stay and staff were lovely and helpful. The room was excellent however a little tired in some places but was perfect for our stay. We would stay here again above other places.

Dear John Dennehy, Thank you for your positive feedback. We are pleased to hear that you enjoyed our location and found our staff helpful. Your comments regarding the room have been noted, and we appreciate your understanding. We look forward to welcoming you back in the future. Best regards, Réception- Léa Hôtel Mercure Rouen Centre Cathédrale

Customer review rating 5.0/5

Caro M. Families - Confirmed reviews ALL

Fantastic welcome and goodbye

Dear Caro M., Thank you for your kind words regarding our staff. We are delighted to hear that you experienced a warm welcome and farewell during your stay. Your feedback is greatly appreciated and motivates us to continue delivering excellent service. Best regards, Réception- Léa Hôtel Mercure Rouen Centre Cathédrale

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Other web-users rate our hotel

  • 1,638 reviews 8.4/10 Location
  • 1,281 reviews 7.2/10 Room
  • 1,326 reviews 9.3/10 Service
  • 16 reviews 4.9/10 WiFi
  • 909 reviews 9.2/10 Breakfast
  • 385 reviews 7.3/10 Cleanliness
  • 230 reviews 5.4/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.