Mercure Rouen Champ-de-Mars 4 stars

Customer review rating (ALL Rating) 4.4/5 1,150 reviews

Hotel extras

  • In Rouen Rive Droite, between the Côte St-Catherine and the cathedral.

  • A l'Epicerie restaurant, Boston Bar, and 13 meeting rooms for conferences.

  • Fitness room, sauna, hammam, outdoor terrace

  • Large covered, closed car park, 2 EV terminals

  • Allsafe-certified, ensuring health standards. Green Key label pending

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

Choose a room that suits you from various categories: Standard Room with a single bed, double bed or twin beds or one of our Privilege Rooms.

Hotel location

Mercure Rouen Champ-de-Mars

12 bis Avenue Aristide Briand
76000 ROUEN

GPS:49.43577, 1.102686

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


Like every year, our Le Honfleur restaurant will be closed for lunch from Friday, 25 December 2015 to Sunday, 3 January 2016 and for dinner on December 24, 2015.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,150 reviews

TripAdvisor Rating  4.0/5  926 reviews

Nice hotel, good location, poor breakfast

TripAdvisor rating 4.0/5

Stu151 TripAdvisor review

We look for several things in any hotel, this Mercure hotel has most of them, BUT not one. There are 2 Mercure hotels in Rouen, the other is in the very heart of the city and is much more expensive, but this still has a good location (around 600 m from the centre). Room was fine, nice view, decent air conditioning, reasonable size, staff friendly/helpful, with great English spoken. Normandy is the producer of some excellent fruit, cheeses, meats etc - sadly the breakfast at the hotel is very poor, which is a serious issue given the quality of breakfast we've had at numerous other similar European hotels. One item missing out of several - just a shame as it could be "100% excellent"

Good stay

Customer review rating 5.0/5

Tony J. Couples - Confirmed reviews ALL

Very friendly welcome as always in both the Mercure and the Ibis Rouen

Dear Mr J., We are delighted to read that you spent a very good stay at our Mercure Rouen Center Champ-de-Mars hotel. We take note of your compliments and we will share them with all our staff. With great pleasure, we remain at your disposal for your next reservation or any requests. Looking forward to welcoming you again, please accept, Sir, our sincere greetings. Sincerely, Stéphane Robillard, General Manager, Hôtels Mercure et Ibis Rouen Centre Champ-de-Mars

everything good had a great stay many thanks

Customer review rating 5.0/5

Roy G. Friends - Confirmed reviews ALL

all good

Dear Mr g., What a pleasure ! We very much appreciate your comments regarding your stay at the Hôtel Mercure Rouen Centre Champ-de-Mars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphane Robillard, General Manager, Hôtels Mercure et Ibis Rouen Centre Champ-de-Mars

Customer review rating 2.0/5

Anonymous Couples - Confirmed reviews ALL

Not happy with room provided Noisy room air conditioning not working

Customer review rating 3.0/5

Fatou F. Solo - Confirmed reviews ALL

The receptionist was nice and welcoming. The room and the bathroom were clean The room wasn’t quiet (#102) I could hear the occupants next to my room. The Tv doesn’t have a Bluetooth connection or a streaming app so i didn’t watch Tv

Dear Mrs F., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Rouen Centre Champ-de-Mars. I am sorry to read that your experience did not meet your expectations ; please allow me to express my sincerest apologies. During your stay, the reception is open 24/7, so don't hesitate to contact any receptionist to find a solution to your problem (noise from neighbours for example). At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stéphane Robillard, General Manager, Hôtels Mercure et Ibis Rouen Centre Champ-de-Mars

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Other web-users rate our hotel

  • 395 reviews 7.9/10 Location
  • 655 reviews 6.8/10 Room
  • 539 reviews 8.5/10 Service
  • 5 reviews 8.4/10 WiFi
  • 259 reviews 8.6/10 Breakfast
  • 197 reviews 7.4/10 Cleanliness

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