Mercure Rouen Champ-de-Mars 4 stars

Very nice experience and staff were very helpful.

I've stayed many times in the hotel and was disappointed with the renovation. the rooms don't have a closet to keep the clothes. have a very small open area next to the bed. the restaurant was really bad. Had dinner with 2 colleagues and after waiting for almost 1 hr for 3 burgers the were all cold and overcooked.

Having had a really good experience at the hotel (September 2029), when we ran a 3-day Leadership training programme, we decide to book the same hotel for our follow up programme in February 2020. It was lovely to see lots of familiar faces, warm smiles, and to be looked after thoroughly and professionally during our stay. Everyone from Reception to Restaurant/Bar, from Housekeeping to Conference management were attentive to our needs, and made sure we felt totally looked after. A huge thank you to all if the team at Mercure Rouen Champs de Mars!

We stayed overnight on our way driving to Spain Bed was extremely comfortable Lovely large shower room and buffet breakfast which also catered for gluten free

Excellent stay over the New Year break - nice to be upgraded on arrival . The reception staff were excellent & extremely helpful. many thanks to Florence for chasing up the taxi & advising restaurant that we would be late.

We had stayed here before and remembered it as comfortable, easy to find and within easy walking distance of Rouen centre. It was exactly as we remembered and once again we enjoyed a very satisfactory stay. Dinner in the restaurant was good and the Express bar breakfast just what we wanted. Reception provided us with a map of Rouen and we found our way to the Cathedral and the Christmas Market. The only thing we dislike about the hotel is the car park. The complicated exit down all floors of the Mercure park and then up through the Ibis park is very tight in places.

A typical Mercure hotel which is currently (December 2019) being refurbished so the concomitant noise and dislocation does reduce the overall rating. I would expect the grade to be better once all the improvements have been completed. Slightly outside the city centre but within a ten minute walk. A minor word of advice is that accessing the hotel is quite difficult as it’s easy to miss the turning having driven down the hill through the tunnel. Ensure you keep to the right hand lane!

We stayed at the Hotel in Rouen after getting off the Navette in Le Havre. We had a booking at the Mercure Hotel in Honfleur. Unfortunately we missed our way in the dense fog and ended up on the A13. Pressed on to the Mercure in Rouen unannounced and received a good reception. The hotel and staff was delightful. We will go there again.

good as usual

As always getting a warm welcome and the service you can expect from Mercure Champ de Mars Rouen

This is an ideal hotel for visiting Rouen and surrounds. The location is perfect, easy parking and the rooms are clean and nice large beds. The breakfast menu is extremely good and varied. An ideal stay.

It was a nice stay. I had a good diner at the restaurant and watched football at the bar. Only thing what I was missing is a minibar in the bedroom.

Disappointing. Although the hotel was far from full, nu upgrade was proposed to Platinum members. In various Accor hotels you also receive a small git/chocolates as a Platinum member, but none of this in Rouen. Instead, I got a very small room which was ice-cold and very noisy... Very dissapointing and do not see the need to stay loyal to Accor if treated as a basic tourist who only uses hotel once...

Nice hotel with good rooms and a short walk from main centre

Accommodation was satisfactory except for the sofa bed which was broken. Restaurant was great for buffet breakfast but disgusting for dinner.