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Mercure Rouen Champ-de-Mars 4 stars

Customer review rating 4.2/5 2,691 reviews

ALLSAFE approved hotel

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Mercure Rouen Champ-de-Mars
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+ 12 Services

Hotel extras

  • In Rouen center, near the popular sights / Near the A13/A29 highways

  • Dinner/breakfast in bar, on terrace or in-room / Fitness area with sauna

  • Large covered and closed car park with 150 places / hourly tariff.

  • Covid 19: Labeled ALL SAFE Bureau Veritas / Holiday checks accepted

  • 13 meeting rooms of 30 to 200 m2 at your disposal for all kinds of event

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Electric car recharging units
  • Dry cleaning / Ironing
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Sauna
Business services
  • 13 Meeting room(s)
  • Copy/print service available

Hotel location

Mercure Rouen Champ-de-Mars

12 bis Avenue Aristide Briand
76000 rouen
france

Tel: +33235524232

Fax: (+33)2/35081506

Check-in from 14h00

Check out up to 12h00

  • By plane

    PARIS ORLY At 160km / 100 miles

  • By plane

    PARIS ROISSY CDG At 130km / 81.25 miles

  • By plane

    ROUEN BOOS At 9.99km / 6.21 miles

  • By boat

    DIEPPE At 80km / 50 miles

  • By boat

    LE HAVRE At 80km / 50 miles

  • By helicopter

    ROUEN VALLEE SEINE At 10km / 6.25 miles

  • By train

    ROUEN RIVE DROITE At 3km / 1.88 miles

GPS :49.43577, 1.102686

Our accommodation(s)

Choose a room that suits you from various categories: Standard Room with a single bed, double bed or twin beds or one of our Privilege Rooms.

Our restaurants and bars

LE HONFLEUR

Like every year, our Le Honfleur restaurant will be closed for lunch from Friday, 25 December 2015 to Sunday, 3 January 2016 and for dinner on December 24, 2015.

Non contractual photo

LE BOSTON

Chef Didier Brasseur welcomes you. Our restaurant, Le Honfleur, offers a menu based on regional meat and fish specialties, while our bar, "Le Boston," welcomes you in a pleasant, cozy atmosphere.

Non contractual photo

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 13

  • Maximum size: 200 m²

  • Maximum capacity: 180 people

  • Maximum banquet capacity: 140 people

Find out more

Our guest reviews for
Mercure Rouen Champ-de-Mars

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

2,691 reviews

tripadvisor

TripAdvisor Rating 4.0/5

870 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

We had a good stay and the hotel is conveniently located if quite far from the new cathedral

Customer review rating 4.0/5

Anthony D. F. Couples - 27/07/2021 Confirmed reviews ALL

Pleasant hotel staff friendly and efficient excellent breakfast particularly having regard to covid

Good central location easily accessible from the main routes through Rouen.

Customer review rating 4.5/5

Michael T. Couples - 22/07/2021 Confirmed reviews ALL

Good standard city centre hotel. Welcoming staff and good restaurant.

Great stay

Customer review rating 5.0/5

Malcolm G. U. Couples - 23/06/2021 Confirmed reviews ALL

We drove to the hotel in an electric car, the hotel is perfectly situated for getting in and out of Rouen. It also has electric charging which is a great bonus. The staff were incredible helpful both at reception and breakfast. Room was clean and nicely furnished. We will definitely stay here again if we managed to visit Rouen again

Dear Madam, Dear Sir, We are very happy that your last stay at the Mercure Rouen City Champ-de-Mars turned out to be an excellent experience and to learn that the staff contributed to your satisfaction is a true honor. It was a shared pleasure to welcome you and rest assured that your satisfaction will be shared with all of the establishment's teams. The presence of a private and secure car park (with an electrical outlet available) is indeed one of our strong points for all our customers who pass through our beautiful city with in addition the fact of being located in the City Rive Droite and history from Rouen. Put down your car, enjoy the beauties of our city and have a good night's sleep and a good stay in our hotel. We obviously look forward to your next visit and please accept our sincere greetings. Stephane Robillard General manager And the Teams of the Mercure and Ibis Rouen Center Champ-de-Mars hotels
Customer review rating 4.0/5

Anonymous Couples - 22/06/2021 Confirmed reviews ALL

well located, easy to find ,clean room, now efficient AC,terrible underground parking,scambled eggs used to be good, not anymore.

Dear Guests, Thank you for your comments following your stay in our Hotel Mercure Rouen City Champ-de-Mars. It is with great pleasure that we receive your compliments and that we note the point (s) that you did not like. We apologize, we take note of them and keep them for your next stay. We will be sure to share your comments with our entire team because it is very important. We hope you will always trust us in the future. If you need any information or to inform me of a subject before your next visit, do not hesitate to contact me. Looking forward to welcoming you again, please believe, Madam, Sir, in the expression of our best feelings. Stéphane Robillard, General Manager, Mercure and Ibis Rouen City Champ-de-Mars hotels.

Safe & friendly isolation stay

Customer review rating 4.5/5

Ap Business - 23/05/2021 Confirmed reviews ALL

Friendly staff, limited choice room service, great breakfast, good location.

Cher Client, Nous sommes contents d’apprendre que votre dernier séjour au Mercure Rouen Centre Champ-de-Mars s'est bien déroulé. Votre remarque à propos du service en chambre sera bien évidemment transmise au(x) service(s) concerné(s) afin que cette expérience soit meilleure lors de votre prochain séjour où nous espérons avoir toujours votre confiance. Dans l'attente de votre retour dans notre belle ville rouennaise, nous restons à votre disposition et vous prions d’agréer, cher client, nos sincères salutations. Stéphane Robillard Directeur Général Et les Teams des hôtels Mercure et Ibis Rouen Centre Champ-de-Mars

Good stay under difficult circumstances

TripAdvisor rating 5.0/5

PC_comments 07/02/2021 TripAdvisor review

We stayed for one night in Feb, with COVID rules in place. The staff were friendly and helpful. We had a good evening meal (room service only) and a couple of beers. All very good and reasonably priced.

Dear Costumer, We are delighted to read that you had a very good stay at our Mercure Rouen Center Champ-de-Mars hotel. We take note of your compliments and we will share them with all our staff. With great pleasure we remain at your disposal for your next reservation and information. Looking forward to welcoming you again, please accept, dear Costumer, our sincere greetings. Stéphane Robillard, General Manager of Mercure Hotels and Ibis Rouen Center Champ-de-Mars.

Excellent room

Customer review rating 5.0/5

Adrian T. Couples - 23/12/2020 Confirmed reviews ALL

Extremely enjoyable. Very good “room service” dinner and breakfast.

Cher client, Nous sommes désolés pour notre réponse tardive mais nous tenons à vous souhaiter une très bonne année 2021, tous nos meilleurs vœux de santé avant tout, de bonheur, de plaisir et de liberté retrouvés et de très bonnes réussites dans tout ce que vous allez entreprendre. Nous sommes très satisfaits que votre dernier séjour au Mercure Rouen Centre Champ-de-Mars s'est avéré être une expérience à la hauteur de vos attentes, merci pour vos compliments. Nous espérons vous retrouver très prochainement, malgré les restrictions, dans nos hôtels Mercure et Ibis Rouen Centre Champ-de-Mars pour une future escale normande et restons bien à votre disposition. Dans l’attente de votre prochaine visite en notre compagnie. Stéphane Robillard, directeur général et la Team Mercure Rouen Centre Champ-de-Mars

Well located (not far from city centre), Good facility and Friendly people. Liked the restaurant

Customer review rating 4.5/5

Sujay S. Families - 29/10/2020 Confirmed reviews ALL

Overall positive. Good location, good safety measures, friendly people to help, decent facilities, room condition good (stayed in privilege room). Only negative issue is car parking (very small place for big cars; they need to improve that side)

Clean room good AC small parking

Customer review rating 3.5/5

Anonymous Couples - 19/09/2020 Confirmed reviews ALL

Fins as usual

enjoyed meeting Mary again on reception and welcomed as at home

Customer review rating 4.5/5

Paul C. A. L. W. Couples - 31/08/2020 Confirmed reviews ALL

loved the experience and the coolness and cleanliness was lovely. thought you all dealt with the need for isloation well without it being over obvious. and parking was most helpful as we had alot on board and couldnt leave car on street due to security. thankyou. we have always enjoy visiting your hotel. paul and lesley.

Dear Sir C., Thank you for your comments following your stay in our Hotel Mercure Rouen Center Champ-de-Mars. It is with great pleasure that we receive your compliments and that we note the point (s) that you did not like. We apologize, we take note of them and keep them for your next stay. We will not fail to share your appreciations with our entire team because it is very important. We hope you will always trust us in the future. If you need any information or to inform me of a subject before your next visit, do not hesitate to contact me. Looking forward to welcoming you again, please believe, Sir, in the expression of our best feelings. Stéphane Robillard, General Manager, Hôtels Mercure et Ibis Rouen Centre Champ-de-Mars

First hotel stay since lockdown began!

Customer review rating 4.0/5

A H. Couples - 23/08/2020 Confirmed reviews ALL

Arrival and departure were handled well. Breakfast order was taken on arrival and we had a choice of taking it outside on the terrace, in the bar or in our room. We chose the terrace - a good choice. The room was spotless and the staff were all very friendly. We did have dinner in the bar and that all went smoothly. Overall a good stay.

Dear Costumers, We are delighted to read that you had a very good stay at our Mercure Rouen Center Champ-de-Mars hotel. We take note of your compliments and we will share them with all our staff. With great pleasure we remain at your disposal for your next reservation and information. Looking forward to welcoming you again, please accept, dear Costumer, our sincere greetings. Stéphane Robillard, General Manager of Mercure Hotels and Ibis Rouen Center Champ-de-Mars.

Good stay and friendly host

Customer review rating 4.5/5

Iris Couples - 21/08/2020 Confirmed reviews ALL

It's very nice to stay at Mercure. The reciption Céline is really friendly and warm hearted to introduce us how to visit the city. I like the room and the bath.

Dear Zhu X., We are delighted to read that you had a very good stay at our Mercure Rouen Center Champ-de-Mars hotel. We take note of your compliments and we will share them with all our staff. With great pleasure we remain at your disposal for your next reservation and information. We suggest you at this next stay to rent one of our new superior rooms, completely renovated, to live also another and beautiful experience. Looking forward to welcoming you again, please accept, dear Costumer, our sincere greetings. Stéphane Robillard, General Manager, Hôtels Mercure et Ibis Rouen Centre Champ-de-Mars

Good position. Excellent staff.

Customer review rating 4.0/5

Mike T. Couples - 15/08/2020 Confirmed reviews ALL

We stayed overnight whilst passing Rouen. The hotel is close to the centre and is easy to find. The anti covid arrangements were good and we had nice meals in our room. Social spacing was good other than when we arrived and a coach party was also arriving!o It was therefore rather congested in the reception area. The staff were excellent.

Dear Mrs and M. T., Thank you for your comments following your stay in our Hotel Mercure Rouen City Champ-de-Mars. It is with great pleasure that we receive your compliments and that we note the point that you did not like. We apologize, we take note of them and keep them for your next stay. We will be sure to share your comments with our entire team because it is very important. We hope you will always trust us in the future. If you need any information or to inform me of a subject before your next visit, do not hesitate to contact me. Looking forward to welcoming you again, please believe, Madam, Sir, in the expression of our best feelings. Stéphane Robillard, General Manager, Hôtels Mercure et Ibis Rouen Centre Champ-de-Mars

Very Good Stay

Customer review rating 5.0/5

Df Couples - 11/08/2020 Confirmed reviews ALL

In view of the Covid-19 situation, I was a little concerned to be staying in any hotel. However, we needed a hotel due to the fact that were travelling from South West France to the North of the UK and needed a hotel for the night. I have stayed in this hotel before and that was a very good experience, so it was a first choice to book this hotel again. Our room was extremely clean and well disinfected. It had an excellent air conditionung system, which was needed as it was 38C outside when we arrived in the evening. We ate in the bistro where the menu offered an ample choice. The food and wine were excellent. Breakfast was delivered to our room the following morning and provided an abundance of choice on our trays. The receptionist was very helpful, both at check in and check out. Overall, we had the impression that all the hotel staff could not do enough for us to make sure that we were comfortable and safe. We are staying at this hotel again in a few days on our return journey to France.

Dear Madam F., We are delighted to read that you had a very good stay at our Mercure Rouen City Champ-de-Mars hotel. We take note of your compliments and will share them with all of our staff. You stayed in one of our new, completely renovated Classic rooms this year with new air conditioning and apparently you found it pretty, that's very good. With pleasure, we remain at your disposal for your next reservation and information. Looking forward to welcoming you again, please accept, dear customer, our sincere greetings. Stéphane Robillard, general manager of the Mercure and the Ibis Rouen City Champ-de-Mars hotels.

Perfect for Rouen - great location

Customer review rating 5.0/5

Jc H. Families - 11/08/2020 Confirmed reviews ALL

Excellent service and exceedingly well adapted for COVID-19. Impeccably clean, clearly distanced services and a fantastic breakfast solution making us feel welcome, safe and well oiled after.

Madam, Sir John C., We are delighted to read that you had a very good stay at our Mercure Rouen Center Champ-de-Mars hotel. We take note of your compliments and will share them with all of our staff. You stayed in one of our new completely renovated Classic rooms this year and apparently you found it pretty, it is very good. With pleasure, we remain at your disposal for your next reservation and information. Looking forward to welcoming you again, please accept, dear customer, our sincere greetings. Stéphane Robillard, general manager of the Mercure and Ibis Rouen City Champ-de-Mars hotels.

good overnight stay

Customer review rating 4.5/5

Martyn Couples - 10/08/2020 Confirmed reviews ALL

Effective stopping off point to break the journey from the south wesr back to the channel tunnel

Madam, Mr. Martyn L., Thank you for your comments following your stay in our Hotel Mercure Rouen City Champ-de-Mars. It is with great pleasure that we receive your compliments. We will be sure to share your comments with our entire team because it is very important. We hope you will always trust us in the future. If you need any information or to inform me of a subject before your next visit, do not hesitate to contact me. Looking forward to welcoming you again, please believe, Madam, Sir, in the expression of our best feelings. Stéphane Robillard, Director, Mercure and Ibis Rouen City Champ-de-Mars hotels.

well located but disappointing facilities

Customer review rating 2.5/5

Andrew E. Couples - 08/08/2020 Confirmed reviews ALL

the check in was good, the room was very nice but sadly it went down hill from there. the restaurant was shut but given that the other restaurants nearby were open and serving left me questioning why it was closed. we went for a drink on the terrace but the area didn't look as though it had been set out for use and it definitely needed a good clean around the edges.

Madam, Mr. Ronald E., Thank you for your comments following your stay in our Hotel Mercure Rouen City Champ-de-Mars. It is with great pleasure that we receive your compliments and that we note the point (s) that you did not like. We apologize, we take note of them and keep them for your next stay. We will be sure to share your comments with our entire team because it is very important. We hope you will always trust us in the future. If you need any information or to inform me of a subject before your next visit, do not hesitate to contact me. Looking forward to welcoming you again, please believe, Madam, Sir, in the expression of our best feelings. Stéphane Robillard, General Manager, Mercure and Ibis Rouen City Champ-de-Mars hotels.

Good hotel on good location

TripAdvisor rating 4.0/5

889krise 08/08/2020 TripAdvisor review

Good hotel close to the center. Friendly staff. Staff did their best to ensure comfortable stay under the corona circumstances. Breakfast served in the room due to corona was sufficient. Also parking available

Dear Customers, Thank you very much for your comments following your stay in our Hotel Mercure Rouen City Champ-de-Mars. It is with great pleasure that we receive your compliments. We will be sure to share your comments with our entire team because it is very important. We hope you will always trust us in the future. If you need any information or to inform me of a subject before your next visit, do not hesitate to contact me. Looking forward to welcoming you again, please believe, Madam, Sir, in the expression of our best feelings. Stéphane Robillard, General Manager, Mercure and Ibis Rouen City Champ-de-Mars hotels.

Nice hotel with very good location

TripAdvisor rating 4.0/5

bartosztom 20/07/2020 TripAdvisor review

Very nice hotel with perfect location (close to everything). The room was very nice, spacious and clean with big comfy bad. The staff was excellent and very helpfull. The only fault was that I did not get a "Welcome gift" which I am entitled to as gold status member of Accor Loyalty program

Dear Costumer, Thank you for your comments following your stay in our Hotel Mercure Rouen City Champ-de-Mars. It is with great pleasure that we receive your compliments and that we note the point that you did not like. We apologize, we take note of them and keep them for your next stay or we'll send it. We will be sure to share your comments with our entire team because it is very important. We hope you will always trust us in the future. If you need any information or to inform me of a subject before your next visit, do not hesitate to contact me. Looking forward to welcoming you again, please believe, Dear Costumer, Warm regards. Stéphane Robillard, General Manager, Mercure and Ibis Rouen City Champ-de-Mars hotels.

Overnight in Rouen

TripAdvisor rating 4.0/5

GrandTour303212 Couples - 15/12/2019 TripAdvisor review

A typical Mercure hotel which is currently (December 2019) being refurbished so the concomitant noise and dislocation does reduce the overall rating. I would expect the grade to be better once all the improvements have been completed. Slightly outside the city centre but within a ten minute walk. A minor word of advice is that accessing the hotel is quite difficult as it’s easy to miss the turning having driven down the hill through the tunnel. Ensure you keep to the right hand lane!

Dear Customers, We are delighted to read that you had a very good stay at our Mercure Rouen Center Champ-de-Mars hotel. We take note of your compliments, the point to improve, your suggestions and share them with all our staff. With pleasure, we are at your disposal for your next reservation and information. We suggest you to book our new Classique rooms, completely renovated, to live another beautiful experience. Looking forward to welcoming you again, please accept, dear customers, our sincere greetings. Stéphane Robillard, General Manager of Mercure Hotels and ibis Rouen Center Champ-de-Mars.

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