Name: Mercure Living Putrajaya - ALL
Address: Block A, Menara Shaftsbury Putrajaya, Jalan Alamanda Presint 1, PUTRAJAYA, 62000, MY
Telephone: +60388619299
Rating: 4.7

Mercure Living Putrajaya

Mercure Living Putrajaya is within the Shaftsbury retail complex and connected to Alamanda Shopping Mall. Featuring 299 full service apartments, all units have an open plan kitchen, full size fridge, microwave and cooking utensils. Dining facilities include a hot pot restaurant, co-working space residents lounge and six meeting rooms. Leisure facilities include a 52 metre outdoor salt water swimming pool, gym, tennis court, children's playground and spa.

The Hotel is located in the Federal Territory of Putrajaya, 32 KM from Kuala Lumpur International Airport KLIA, 31 KM to Kuala Lumpur Convention Centre Also, and 10.7 KM to Putrajaya ERL train station for the KLIA rapid express train.

Mercure Living Putrajaya is thrilled to have you as our guest, and we're here to ensure your stay is truly memorable. Thank you for choosing us, and we can't wait to assist in making lasting memories for you.

Wan Enderi Mohd Saad, Hotel Management

Hotel extras

Fully equipped 1 and 2 bedroom apartment living in the heart of Putrajaya.
The apartments are spacious & have breathtaking view of modern metropolis of Putrajaya.
Your home away from home with fully equipped kitchen provided in the apartments.

Our accommodation(s)

Room

Deluxe Apartment with 2 Bedrooms

6 pers. max
88 m² / 947 sq ft

Bedding 1 x Queen size bed(s) and 2 x Single bed(s)
Views: City View

See availabilities

Studio

Executive Suite

2 pers. max
63 m² / 678 sq ft

Bedding 1 x King size bed(s)
Views: City View

See availabilities

Apartment

Apartment with 1 Bedroom

3 pers. max
64 m² / 688 sq ft

Bedding 1 x King size bed(s)
Views: City View

See availabilities

Apartment

Apartment with 2 Bedroom

4 pers. max
63 m² / 678 sq ft

Bedding 1 x King size bed(s) and 1 x Single bed(s)
Views: City View

See availabilities

Apartment

Superior Apartment with 1 queen-size bed and 2 single beds

6 pers. max
88 m² / 947 sq ft

Bedding 1 x Queen size bed(s) and 2 x Single bed(s)
Views: City View

See availabilities

Apartment

Superior Apartment with 2 Bedrooms

4 pers. max
63 m² / 678 sq ft

Bedding 1 x King size bed(s) and 1 x Single bed(s)
Views: City View

See availabilities

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Hotel location

Mercure Living Putrajaya

Block A, Menara Shaftsbury Putrajaya, Jalan Alamanda Presint 1
62000 PUTRAJAYA
Malaysia

GPS:2.939621, 101.713648

+60 3-8861 9299

Railway station
Highway exit
Helipad/aerodrome

ERL

Railway station

Access: 4.2 km / 2.61 mi 1 hrs 34 min walk / 12 min drive

Shuttle

Additional charge

Shuttle scheduled

MEX, LDP, ELITE

Highway exit

Access: 7 km / 4.35 mi 1 hrs 39 min walk / 17 min drive

PICC

Helipad/aerodrome

Access: 12 km / 7.46 mi 1 hrs 34 min walk / 14 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Shuttle
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

VOLCANO SHABU SHABU

Famous for All-You-Can-Eat buffet. Boasting fresh ingredients and a huge variety of specialty dishes, it is popular among local community. With a buffet concept, it opens daily from breakfast to lunch and dinner.

Meetings & Events

Non contractual photo

Number of Meeting Room: 7
Surface of the largest room: 118 m² / 1270.14 sq ft
Maximum seats capacity: 100
Maximum capacity for banquets: 70

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.7/5 1,957 reviews

Sarina B. S. Families - 3/11/2026 Confirmed reviews ALL

The experience before arriving wasn't great when I sent an email enquiry to HB… about my booking and car rental with driver on 15 Feb evening. There was no reply and I had to send an email to Accor Customer service if they could assist and a follow-up email to HB… again on 19 Feb morning. Only then I received a reply on 19 Feb afternoon by a reservation agent. The reply was not so informative especially on the car rental with driver and on subsequent reply on 22 Feb, the agent sent an email via her own Accor email address without copying others like before and provide a contact for me to liaise directly on the type of car and pricing. Thankfully, Hussni the Chief Concierge, replied on 23 Feb professionally providing the available options including return airport transfers and pricing like other hotels do. Firstly, the delay in response is unacceptable as typically I would receive a reply from other hotel chains that I've enquired before at least within 48 hours. Secondly, for the reservation agent to be sharing a contact for me to liaise directly to discuss on the type of car and pricing is unprofessional. I did not communicate with her thereafter and appreciative of Hussni's recommendations, reply to my queries and assistance with the return airport transfers. The stay was comfortable and the room was spacious and clean.

Dear Ms. Sarina, Thank you for sharing your feedback and for staying with us at Mercure Living Putrajaya. First and foremost, we sincerely apologize for the delay in responding to your email enquiry prior to your arrival. We understand how important timely and informative communication is when planning your stay, and we regret that our response did not meet your expectations. Your comments regarding the handling of the car rental enquiry and the communication process from our reservations team have been noted and will be reviewed internally so we can improve our service standards moving forward. At the same time, we are pleased to know that Hussni, our Chief Concierge, was able to assist you professionally and provide helpful recommendations, including the return airport transfer arrangements. We will certainly share your kind acknowledgement with him. We are also glad to hear that despite the earlier inconvenience, you found your stay comfortable and enjoyed the spacious and clean room. Your feedback is truly valuable to us as it helps us improve and deliver a better experience for our guests. Thank you once again for bringing this to our attention. We hope to have the opportunity to welcome you back for a much smoother and more enjoyable stay in the future. Sincerely, Wan Enderi General Manager

Muhamad A. A. Families - 3/10/2026 Confirmed reviews ALL

This is my 2nd experience staying at Mercure Living Putrajaya. The room is spacious, clean and the amenities in the room are big plus for me. Reception staff are very helpful. Good experience overall and definitely will come back again.

Dear Mr. Muhamad A., Thank you for choosing to stay with us again at Mercure Living Putrajaya. We are truly delighted to know that your second stay with us was a pleasant one. It is wonderful to hear that you enjoyed the spacious and clean room, as well as the in-room amenities. We are also glad that our reception team was able to assist you and make your stay more comfortable. Your continued support means a lot to us, and we sincerely appreciate your kind words. We look forward to welcoming you back for another enjoyable stay in the near future. Sincerely, Wan Enderi General Manager

Hilmi M. Y. Couples - 3/10/2026 Confirmed reviews ALL

I had an enjoyable stay at the hotel. The room was clean, comfortable, and well maintained, which made it easy to relax during my visit. The staff were friendly and helpful, and check-in and check-out were smooth overall. One suggestion for improvement would be to ensure that current hotel promotions are accurately reflected in the Accor ALL app. In my case, the Iftar promotion was not reflected in the booking, and it took some back-and-forth conversations before the complimentary Iftar package was clarified. The staff were helpful in resolving the issue, but it would make the experience smoother for guests if such promotions were automatically reflected in the app during booking. Overall, it was still a pleasant stay and I appreciate the hospitality from the team. I would be happy to stay again in the future.

Dear Mr. Hilmi M. Y., Thank you for sharing your experience and for choosing Mercure Living Putrajaya. We are delighted to know that you had an enjoyable and comfortable stay with us. It is wonderful to hear that you found the room clean, comfortable, and well maintained, and that our team provided friendly and helpful service. We are also pleased that your check-in and check-out experience was smooth. Thank you as well for highlighting the issue regarding the promotion reflected in the Accor ALL App. We sincerely apologize for the confusion related to the Iftar promotion and appreciate your patience while our team clarified the complimentary package. Your feedback is very valuable, and we will certainly share it with the relevant team to help improve the booking experience and ensure promotions are communicated more clearly in the future. We truly appreciate your understanding and kind words about our hospitality. It was a pleasure having you with us, and we look forward to welcoming you back again for another pleasant stay. Sincerely, Wan Enderi General Manager

Nurul A. F. M. Families - 3/10/2026 Confirmed reviews ALL

Location wise very strategic and can go to Alamanda mall. Room is big where it got living room, dining table and also washing machine. I pick Staycation Iftar Package. And for iftar it was excellent . So many food choices and all delicious. For sahur got limited choice but good enough.

Dear Ms. Nurul A. F. M., Thank you for your wonderful review and for choosing to stay with us at Mercure Living Putrajaya. We are delighted to hear that you had such a superb stay with us. It’s great to know that you enjoyed our strategic location with convenient access to Alamanda Shopping Centre, as well as the spacious room facilities including the living area, dining table, and washing machine. We are also very pleased that you enjoyed the Staycation Iftar Package and found the Iftar selection excellent with many delicious choices. Thank you as well for your feedback regarding the Sahur selection—we truly appreciate your comments and will share them with our team for continuous improvement. Your kind words mean a lot to us, and we are truly happy to know that you would return again. We look forward to welcoming you back for another memorable stay soon. Sincerely, Wan Enderi General Manager

Ahmad Z. Solo - 3/4/2026 Confirmed reviews ALL

good

Dear Mr. Ahmad Z., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Wan Enderi General Manager