Mercure Living Putrajaya 4 stars

Customer review rating (ALL Rating) 4.7/5 1,805 reviews

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Description

Hotel extras

  • Fully equipped 1 and 2 bedroom apartment living in the heart of Putrajaya.

  • The apartments are spacious & have breathtaking view of modern metropolis of Putrajaya.

  • Your home away from home with fully equipped kitchen provided in the apartments.

Our accommodation(s)

Room

Deluxe Apartment with 2 Bedrooms

  • 6 pers. max
  • 88 / 947 sq ft
  • Bedding 1 x Queen size bed(s) and 2 x Single bed(s)
  • Views: City View

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Hotel location

Mercure Living Putrajaya

Block A, Menara Shaftsbury Putrajaya, Jalan Alamanda Presint 1
62000 PUTRAJAYA
Malaysia

GPS:2.939621, 101.713648

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

VOLCANO SHABU SHABU

Famous for All-You-Can-Eat buffet. Boasting fresh ingredients and a huge variety of specialty dishes, it is popular among local community. With a buffet concept, it opens daily from breakfast to lunch and dinner.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,805 reviews

Customer review rating 4.5/5

A. A. B. S. Families - Confirmed reviews ALL

Well located, near the mall and good facilities provided.

Dear Ms. A. B. S., Thank you for your kind feedback. We are delighted to hear that you enjoyed your stay and appreciated our location and facilities. Your satisfaction is important to us, and we hope to welcome you back soon. Best regards, Wan Enderi General Manager

Customer review rating 4.5/5

Haniza A. K. Business - Confirmed reviews ALL

The hotel is conveniently located within walking distance of Alamanda, and the MBG supermarket is just on the UG level of the same building. The 2-bedroom apartment is clean and spacious, making the stay comfortable.

Dear Ms. Haniza A. K., Thank you for your kind words regarding the convenient location and spacious accommodations at our hotel. We are pleased to hear that you found our facilities comfortable during your stay. We look forward to welcoming you back in the future. Best regards, Wan Enderi General Manager

Customer review rating 5.0/5

Muhammad A. H. H. Business - Confirmed reviews ALL

EVERYTHING WAS OK

Dear Mr. Muhammad A. H. H., Thank you for your positive feedback. We are pleased to hear that you had a good stay and that everything met your expectations. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Wan Enderi General Manager

Customer review rating 4.5/5

Zufaizal B. J. Families - Confirmed reviews ALL

very comfortable

Dear Mr. Zufailzal B. J., Thank you for sharing your positive experience. We are delighted to hear that you had a comfortable stay at Mercure Living Putrajaya. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Wan Enderi General Manager

Customer review rating 1.5/5

Teck W. O. Families - Confirmed reviews ALL

Change room 3413 to 2203 to 3007. The hotel staff help to better the situation. But the room toilet just smell and have many insects. I killed at least 10 flies in 3007. The bad sewage smell is in 3413 and 3007. The shower mixer tap are all not functioning well. The water is either too hot or too cold. The hotel staff keeps not lengthening our card key and we have to keep visiting the hotel staff to revalidate the card key.

Dear Mr. Teck W. O., Thank you for taking the time to share your experience with us. We sincerely apologize for the inconveniences you encountered during your stay. We are very sorry to hear about the issues with the toilet odor, insects, and the shower mixer taps in the rooms you stayed in. This is far from the standard we strive to maintain, and we understand how frustrating this must have been for you. Please be assured that we have escalated these concerns to our maintenance and housekeeping teams for immediate corrective action, including deep cleaning, pest control, and plumbing checks. We also regret the inconvenience caused by the repeated need to revalidate your key card. We are reviewing our system and processes to ensure this does not happen again. On a positive note, we are glad our team was able to assist you during your stay, but we recognize that this does not fully compensate for the discomfort you experienced. Your feedback is invaluable in helping us improve, and we will take every step to ensure a better experience for you and all our guests in the future. Thank you again for bringing these matters to our attention. We hope to have the opportunity to welcome you back and provide you with a much-improved stay. Warm regards, Wan Enderi General Manager

Other web-users rate our hotel

  • 1,004 reviews 9.3/10 Location
  • 2,005 reviews 8.4/10 Room
  • 1,383 reviews 8.9/10 Service
  • 58 reviews 5.8/10 WiFi
  • 1,008 reviews 6.8/10 Cleanliness
  • 971 reviews 8.9/10 Comfort
  • 612 reviews 8.5/10 Amenities
  • 480 reviews 8.7/10 Food

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