Mercure Living Putrajaya 4 stars

Customer review rating (ALL Rating) 4.6/5 826 reviews

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Block A, Menara Shaftsbury Putrajaya, Jalan Alamanda Presint 1, 62000 PUTRAJAYA, Malaysia

Description

Hotel extras

  • Fully equipped 1 and 2 bedroom apartment living in the heart of Putrajaya.

  • The apartments are spacious & have breathtaking view of modern metropolis of Putrajaya.

  • Your home away from home with fully equipped kitchen provided in the apartments.

Our accommodation(s)

Room

Deluxe Apartment with 2 Bedrooms

  • 6 persons
  • 88 m² / 947 sq ft
  • Bedding 1 x Queen size bed(s) and 2 x Single bed(s)
  • Views: City View

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Hotel location

Mercure Living Putrajaya

Block A, Menara Shaftsbury Putrajaya, Jalan Alamanda Presint 1
62000 PUTRAJAYA
Malaysia

GPS:2.939621, 101.713648

Telephone
Fax +60 3-8861 9299

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

VOLCANO SHABU SHABU

Famous for All-You-Can-Eat buffet. Boasting fresh ingredients and a huge variety of specialty dishes, it is popular among local community. With a buffet concept, it opens daily from breakfast to lunch and dinner.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  826 reviews

strategic location

Customer review rating 4.0/5

Usman Business - Confirmed reviews ALL

so good. cool and refreshing

Dear Mr. Usman H., Thank you for taking the time to share your experience with us. We are delighted to hear that you found our hotel's location strategic and enjoyed the refreshing atmosphere during your stay. Your positive feedback is greatly appreciated and motivates us to continue providing exceptional service to all our guests. At Mercure, we strive to create a comfortable and enjoyable environment for our guests, and it is wonderful to know that we succeeded in meeting your expectations. We look forward to welcoming you back for another pleasant stay in the future. If there's anything else we can assist you with, please do not hesitate to reach out. Sincerely, Wan Enderi General Manager

Good Stay & good facilities

Customer review rating 3.5/5

Mia Families - Confirmed reviews ALL

It was a good stay & facilities are well prepared. The washing machine is useful, but it would be nice to have a dryer to use. There were quite a number of drain flies in the bathroom and quite annoying. The rubbish bin is advisable to be installed with lid as it omits bad smell from food wastages.

Dear Ms. Siti Samihah A., Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you found our facilities to be well-prepared and that the washing machine was useful for your needs. Regarding your concerns, we apologize for any inconvenience caused by the presence of drain flies in the bathroom. Rest assured, we will address this promptly to ensure a more comfortable experience for our guests. Additionally, we appreciate your suggestion regarding the rubbish bin lid and will consider this for future improvements. Your feedback is invaluable to us as we continuously strive to enhance our guests' experience. We hope to have the opportunity to welcome you back for an even more enjoyable stay in the future. Sincerely, Wan Enderi General Manager

Easy access to parking area and hotel. Overall, a very nice, first time stay.

Customer review rating 4.0/5

Aida T. Families - Confirmed reviews ALL

We took the Madani Staycation during Ramadan. Good price and overall good service at the hotel. Checked in on the 27th March and checked out on the 28th March. We had our Iftar at the Volcano Restaurant however my name was not in the list. The staff at the entrance asked me to double check with another staff in-charged (in the restaurant) to confirm whether we were eligible for the Iftar afterall. Such hassle. Obviously there was a miscommunication between the hotel and the restaurant. Our booking was in the system but not in the list at the entrance. Eventually we managed to get our seats. So all was sorted out. The sahur meal was good.

Dear Ms. Aida T., We sincerely apologize for the inconvenience you encountered during your Ramadan buffet experience at the Volcano Shabu-Shabu Restaurant. Your feedback regarding the miscommunication between the hotel and the restaurant has been duly noted, and we will take steps to ensure that such issues are addressed to prevent recurrence. We appreciate your understanding and patience in resolving the situation, and we are glad that everything was eventually sorted out. Your satisfaction is our priority, and we hope to have the opportunity to welcome you back for a seamless and enjoyable stay in the future. Sincerely, Wan Enderi General Manager

Good potential

Customer review rating 2.0/5

Anonymous Couples - Confirmed reviews ALL

Nicely located apartment hotel. Unfortunately have to give it a 4 as it has questionable stains everywhere, shampoo and conditioner were bottle pumps were not working and the room overall was too dusty and it looked like it needed a good clean.

Dear KIM J., Thank you for sharing your feedback. We apologize for the inconvenience caused during your stay. We take cleanliness and maintenance seriously, and we are addressing the issues you have highlighted with our housekeeping team to ensure a higher standard moving forward. Your comments are invaluable in helping us improve our services. We hope you will give us another chance to exceed your expectations in the future. Sincerely, Wan Enderi General Manager

Good stay

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

Just that when I asked for dish soap , housekeeping mention that need to pay. As what I knew is that in the room it’s written request if you need. This is what I don’t satisfied. And I only can request for only 1 blanket not more than that.

Dear Mr. UZAIR M., We apologize for any inconvenience caused during your stay. Regarding the dish soap charge, we will review our policy to ensure consistency. As for the blanket request limitation, we will work on enhancing our services to better accommodate guest needs. Your feedback is valuable, and we hope to welcome you back for an improved experience. Thank you for sharing your concerns. Sincerely, Wan Enderi General Manager

Other web-users rate our hotel

  • 321 reviews 9/10 Location
  • 679 reviews 8.3/10 Room
  • 426 reviews 8.9/10 Service
  • 42 reviews 5.5/10 WiFi
  • 351 reviews 8.7/10 Comfort
  • 337 reviews 7/10 Cleanliness
  • 204 reviews 7.6/10 Amenities
  • 196 reviews 7.3/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.