Mercure Living Putrajaya 4 stars

Customer review rating (ALL Rating) 4.7/5 2,539 reviews

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Mercure Living Putrajaya - Image 4

Description

Hotel extras

  • Fully equipped 1 and 2 bedroom apartment living in the heart of Putrajaya.

  • The apartments are spacious & have breathtaking view of modern metropolis of Putrajaya.

  • Your home away from home with fully equipped kitchen provided in the apartments.

Our accommodation(s)

Book this hotel
Room 1

Studio

Executive Suite

  • Coffee/tea making facilities
  • Kettle

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Sprinkler in room

Comfort Features

  • Iron
  • Opening windows

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 63 / 678 sq ft
  • Bedding 1 x King size bed(s)
  • Views: City View

Apartment

Apartment with 2 Bedroom

The 2 Bedroom Residence features king bed and super single bed, living hall, fully equipped kitchenette, washer-dryer, microwave, dining facilities, Wi-Fi, 43'' Smart TV, safe, coffee-tea facilities. 1 Bathroom with rain shower and hand bidet.

  • Views:

    City View

Max. number of persons
4
Area
From 63 / 678 sq ft

Bedding

King size bed(s) x1

Single bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Electric stove
  • Full kitchen
  • Induction hobs
  • Kettle
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator with freezer compartment

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Sprinkler in room

Comfort Features

  • Cleaning supplement
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Apartment

Superior Apartment with 1 queen-size bed and 2 single beds

Work and play in spacious, expanded 2 Bedroom. Furnished with 1 double and 2 super single bed, kitchenette, washer and yard, living and dining areas, microwave, Wi-Fi, 43'' Smart TV, safe, coffee-tea facilities. 2 Bathroom with rain shower, hand bidet

  • Views:

    City View

Max. number of persons
6
Area
From 88 / 947 sq ft

Bedding

Queen size bed(s) x1

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Electric stove
  • Full kitchen
  • Induction hobs
  • Kettle
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator with freezer compartment

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Sprinkler in room

Comfort Features

  • Cleaning supplement
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Soundproof doors

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Apartment

Superior Apartment with 2 Bedrooms

Elegantly furnished for homely comfort. King bed and super single bed, living hall, fully equipped kitchenette, washer-dryer, microwave, dining facilities, Wi-Fi, 43'' Smart TV, safe, coffee-tea facilities. 1 Bathroom with rain shower and hand bidet.

  • Views:

    City View

Max. number of persons
4
Area
From 63 / 678 sq ft

Bedding

King size bed(s) x1

Single bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Electric stove
  • Full kitchen
  • Induction hobs
  • Kettle
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator with freezer compartment

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Sprinkler in room

Comfort Features

  • Cleaning supplement
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Apartment

Deluxe Apartment with 2 Bedrooms

Luxury setting of 1 double and 2 super single bed, fully equipped kitchenette, washer and yard, expanded living and dining areas, microwave, Wi-Fi, 43'' Smart TV, safe, coffee-tea facilities for utmost comfort. 2 Bathroom with rain shower and hand bidet

  • Views:

    City View

Max. number of persons
6
Area
From 88 / 947 sq ft

Bedding

Queen size bed(s) x1

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Electric stove
  • Full kitchen
  • Induction hobs
  • Kettle
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator with freezer compartment

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Sprinkler in room

Comfort Features

  • Cleaning supplement
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Hotel location

Mercure Living Putrajaya

Block A, Menara Shaftsbury Putrajaya, Jalan Alamanda Presint 1
62000 PUTRAJAYA
Malaysia

GPS:2.939621, 101.713648

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • KUL Additional charge
  • KLIA Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 299 rooms
  • One room for people with reduced mobility
  • 279 family rooms
  • 20 connecting rooms
  • 299 non-smoking rooms
  • 36 floors

Languages spoken at the hotel

  • English
  • Indonesian
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Laundromat

Wi-Fi

  • High Speed internet
  • WiFi at the hotel

Air conditioning

  • Air Conditioning

Concierge

  • Concierge

Porter

  • Porter

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet

Business

7 Meeting rooms

Family

Services for children

  • Outdoor playground for children

Well-being

Pool

  • Outside
  • On site

Fitness Center

  • On site

Sports and leisure

Dart board Additional charge

  • On site

Tennis

  • Nearby

Boat excursions Additional charge

  • Nearby

Golf Additional charge

  • On site
  • Golf course 18 holes
  • Golf course 9 holes

Karting Additional charge

  • Nearby

Karting Additional charge

  • On site

Football Additional charge

  • Nearby

Horseback riding Additional charge

  • On site

Table tennis Additional charge

  • On site

Bowling Additional charge

  • On site

Horseback riding Additional charge

  • Nearby

Volleyball Additional charge

  • On site

Sailing Additional charge

  • On site

Badminton court Additional charge

  • On site

Athletics stadium Additional charge

  • On site

Basketball court Additional charge

  • On site

Kayaking Additional charge

  • Nearby

Pedal boat Additional charge

  • Nearby

Quad bikes Additional charge

  • Nearby

Volleyball Additional charge

  • Nearby

Squash court Additional charge

  • On site

Sailing Additional charge

  • Nearby

Badminton court Additional charge

  • Nearby

Boat excursions Additional charge

  • On site

Dart board Additional charge

  • Nearby

Water-skiing Additional charge

  • On site

Jogging track Additional charge

  • On site

Pedal boat Additional charge

  • On site

Kayaking Additional charge

  • On site

Basketball court Additional charge

  • Nearby

Skating rink Additional charge

  • On site

Golf Additional charge

  • Nearby
  • Golf course 18 holes
  • Golf course 9 holes

Jet-ski Additional charge

  • On site

Jogging track Additional charge

  • Nearby

Squash court Additional charge

  • Nearby

Bowling Additional charge

  • Nearby

Jet-ski Additional charge

  • Nearby

Quad bikes Additional charge

  • On site

Football Additional charge

  • On site

Water-skiing Additional charge

  • Nearby

Skating rink Additional charge

  • Nearby

Tennis

  • On site

Athletics stadium Additional charge

  • Nearby
  • On site

VOLCANO SHABU SHABU

  • Air conditioning
  • Wheelchair access
  • Non Smoking Area
  • Exceptional View

Payment

  • Cash
  • Credit card

Accommodate food

  • Brunch
  • Children menu
  • Light menu
  • Gluten-free menu
  • Halal menu
  • Salt-free menu
  • Vegetarian menu

Famous for All-You-Can-Eat buffet. Boasting fresh ingredients and a huge variety of specialty dishes, it is popular among local community. With a buffet concept, it opens daily from breakfast to lunch and dinner.

An elegant and sophisticated resident lounge or co-working space for privilege guests, panoramic views of Putrajaya and Klang valley. Serving favorite local foods, coffee, teas and non alcoholic beverages.

Fitness centre is located on level 3, plan your work out on your schedule 24/7.

For an intimate wedding for your close family and friends or the perfect location for your solemnization ceremony, all in beautifully appointed function rooms with access to the Thirty 6 lounge for reception food and beverages.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,539 reviews

Customer review rating 5.0/5

Mohd A. M. I. Families - Confirmed reviews ALL

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Wan Enderi General Manager

Customer review rating 4.0/5

Siti N. S. J. Families - Confirmed reviews ALL

Dear Ms. siti n. s. j., We very much appreciate your comments regarding your stay at the Mercure Living Putrajaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wan Enderi General Manager

Customer review rating 4.5/5

Faizah A. A. Families - Confirmed reviews ALL

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Wan Enderi General Manager

Customer review rating 4.5/5

Dina M. Business - Confirmed reviews ALL

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Wan Enderi General Manager

Customer review rating 2.0/5

Nur S. K. B. Families - Confirmed reviews ALL

Dear Ms S., We are deeply sorry to hear about your son’s injury, and his well-being is our absolute highest priority. We are glad our staff could provide immediate first aid, but we sincerely apologize for the distress this incident has caused your family. We also want to sincerely apologize for the delay in our communication. Please be assured that the matter regarding your medical bill is already actively being processed by our finance team. We regret that this update was not communicated to you sooner, and we understand how frustrating this waiting period must be. Thank you for your patience, and we hope your son is recovering well. Best regards Jonas Ong Executive Assistant Manager

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Wan Enderi General Manager

Customer review rating 4.0/5

Siti N. S. J. Families - Confirmed reviews ALL

everything good. just the floor of the toilet not clean properly. others was awesome.

Dear Ms. siti n. s. j., We very much appreciate your comments regarding your stay at the Mercure Living Putrajaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wan Enderi General Manager

Customer review rating 4.5/5

Faizah A. A. Families - Confirmed reviews ALL

Friendly staff

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Wan Enderi General Manager

Customer review rating 4.5/5

Dina M. Business - Confirmed reviews ALL

I loved staying there, the pool, the gym, the nearby supermarket, the salon, and alamanda mall It is a city in a hotel

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Wan Enderi General Manager

Customer review rating 2.0/5

Nur S. K. B. Families - Confirmed reviews ALL

Our 2-year-old son suffered a long cut on his foot at the hotel kid’s pool. The hotel provided immediate first aid, but we still had to seek further medical treatment due to continued bleeding, and our medical bill was rejected for compensation. It was painful enough seeing our child injured, and disappointing to have to bear the additional medical expenses. The doctor also advised us to monitor for possible inflammation or fever, yet the hotel has not offered any meaningful compensation beyond breakfast and late checkout. Since this unexpected incident happened and we emailed the hotel on the same day, we have received no follow-up call or email response. We are disappointed with the lack of communication and concern The pool maintenance and guest care definitely need improvement.

Dear Ms S., We are deeply sorry to hear about your son’s injury, and his well-being is our absolute highest priority. We are glad our staff could provide immediate first aid, but we sincerely apologize for the distress this incident has caused your family. We also want to sincerely apologize for the delay in our communication. Please be assured that the matter regarding your medical bill is already actively being processed by our finance team. We regret that this update was not communicated to you sooner, and we understand how frustrating this waiting period must be. Thank you for your patience, and we hope your son is recovering well. Best regards Jonas Ong Executive Assistant Manager

Customer review rating 5.0/5

Nur S. A. L. Families - Confirmed reviews ALL

Spacious room,big swimming pool. Nice stay and surely will repeat

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Wan Enderi General Manager

Customer review rating 5.0/5

Zakirah M. Families - Confirmed reviews ALL

The stay was good overall. The suite was clean, comfortable and well equipped. However, I was genuinely surprised that the two-bedroom suite only has one bathroom. I understand this may be a structural limitation, but it is incredibly inconvenient, especially for a family or group sharing the suite. Having everyone wait to use one bathroom can be quite challenging, and this would make me hesitate to book the two-bedroom suite again.

Dear Ms. Zakirah M., We very much appreciate your comments regarding your stay at the Mercure Living Putrajaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wan Enderi General Manager

Customer review rating 4.5/5

Guey H. N. Business - Confirmed reviews ALL

Only washroom is smelly,suggestion to have exhaust fan.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Wan Enderi General Manager

Customer review rating 5.0/5

W. S. W. A. Business - Confirmed reviews ALL

Had a pleasant and comfortable stay at the hotel. The room was clean, the facilities were good, and the staff were friendly and helpful. Overall, it was a very enjoyable stay and I would be happy to return.

Dear W. S. W. A., We very much appreciate your comments regarding your stay at the Mercure Living Putrajaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, W. Enderi General Manager

Customer review rating 5.0/5

Umie A. Solo - Confirmed reviews ALL

Very nice, receptionist very helpful. Location is very good. Check in and check out very smooth

Dear Umie A., We very much appreciate your comments regarding your stay at the Mercure Living Putrajaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wan Enderi General Manager

Customer review rating 5.0/5

Mohammad T. B. J. Business - Confirmed reviews ALL

Good

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Wan Enderi General Manager

Customer review rating 5.0/5

Nazarruddin J. Solo - Confirmed reviews ALL

provided with accessible room, wheelchair and bellboy assistants to push the wheelchair. the bathroom came with accessible equipment. overall i am very pleased.

Dear Mr. Nazarruddin J., We very much appreciate your comments regarding your stay at the Mercure Living Putrajaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wan Enderi General Manager

Customer review rating 2.5/5

Shamsul R. I. Families - Confirmed reviews ALL

Apartment 2107 was spacious. Amenities are plentiful. However both toilet smells like sewers. Reported and fixed, however smells persists.

Customer review rating 4.5/5

Zuha R. A. H. Business - Confirmed reviews ALL

comfort and convenience!

Dear Ms. Zuha R. A. H., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Wan Enderi General Manager

Customer review rating 5.0/5

Nurul H. Families - Confirmed reviews ALL

As always, excellence hospitality!

Dear Ms. Nurul H., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Wan Enderi General Manager

Customer review rating 4.0/5

Aiman R. M. K. Couples - Confirmed reviews ALL

Overall, the experience met my expectations. However, as a 4-star establishment, there are still areas for improvement to ensure the property consistently meets the expected standards. The Front Office staff could be a little warmer and friendlier in their interactions. The room furnishings also felt somewhat dated and could benefit from a refresh. The bedding, in particular, requires the most attention. The mattress was rather firm with no topper provided, while the pillows felt relatively low in quality, which affected the overall comfort of the stay. The gym also requires an urgent upgrade. The equipment and facilities felt dated, with some equipment appearing to be broken or not in proper working condition. This is an area that would benefit from immediate attention to ensure both functionality and safety. That said, credit to the hotel for the thoughtful welcome note and complimentary tidbits extended to me as a Platinum member. These personal touches were much appreciated.

Dear Mr. Aiman R. M. K., We very much appreciate your comments regarding your stay at the Mercure Living Putrajaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wan Enderi General Manager

Customer review rating 4.5/5

Rozana B. R. Families - Confirmed reviews ALL

hopefully the price for room n breakfast is kekal.. jgn sebab semakin ramai cek in, harga pon mahal... heheh but saya suka ..

Dear Ms. Rozana B. R., We very much appreciate your comments regarding your stay at the Mercure Living Putrajaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wan Enderi General Manager

Customer review rating 1.5/5

Aisyah N. Families - Confirmed reviews ALL

Apartment was not cleaned well. Drainage in the bathroom was clogged causing the towels placed in it to smell bad. Towel also might not be cleaned properly because I got itchy after using it. The rug was cleaned using dirty broom (saw this after we complained to the receptionist). PLEASE INVEST IN A VACUUM CLEANER (For shorter cleaning time). The washing machine pipe connected to the drain also broken causing the laundry place tiles to get wet after using the machine. also the chicken curry and vadei could be better

Dear Ms. Aisyah, Thank you for your honest feedback. I sincerely apologize for the poor cleanliness, maintenance issues, and food quality you experienced during your stay. This is not the standard we aim for, and I take full responsibility. Please be assured that I have immediately addressed these concerns with our housekeeping and maintenance teams. We are replacing faulty equipment, investing in proper cleaning tools (including vacuum cleaners), and retraining our staff to ensure this does not happen again. Your comments regarding the food have also been shared with our chef. Warm regards, Jonas Ong Executive Assistant Manger

Customer review rating 5.0/5

Siti N. W. M. N. Families - Confirmed reviews ALL

My Childrens enjoy the trip very much

Dear Ms. Siti n. W. M. n., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, W. Enderi General Manager

Customer review rating 5.0/5

Noor A. B. Families - Confirmed reviews ALL

The room was bigger than expected and spacious gila! 😂 Honestly, not enough for just a one-night stay. Came here to celebrate Merdeka, but got my room key 1 hour late. Luckily, they allowed late check-out, so it made up for it. Overall, best stay! 🇲🇾❤️

Dear Ms. Noor A. B., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Wan Enderi General Manager

Other web-users rate our hotel

  • 1,114 reviews 9.4/10 Location
  • 2,150 reviews 8.3/10 Room
  • 1,633 reviews 9.2/10 Service
  • 62 reviews 5/10 WiFi
  • 1,106 reviews 6.7/10 Cleanliness
  • 1,045 reviews 8.6/10 Comfort
  • 651 reviews 8.3/10 Amenities
  • 605 reviews 8.9/10 Food

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