Mercure Living Putrajaya 4 stars

Customer review rating (ALL Rating) 4.7/5 2,248 reviews

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Description

Hotel extras

  • Fully equipped 1 and 2 bedroom apartment living in the heart of Putrajaya.

  • The apartments are spacious & have breathtaking view of modern metropolis of Putrajaya.

  • Your home away from home with fully equipped kitchen provided in the apartments.

Our accommodation(s)

Studio

Executive Suite

  • 2 pers. max
  • 63 / 678 sq ft
  • Bedding 1 x King size bed(s)
  • Views: City View

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Hotel location

Mercure Living Putrajaya

Block A, Menara Shaftsbury Putrajaya, Jalan Alamanda Presint 1
62000 PUTRAJAYA
Malaysia

GPS:2.939621, 101.713648

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

VOLCANO SHABU SHABU

Famous for All-You-Can-Eat buffet. Boasting fresh ingredients and a huge variety of specialty dishes, it is popular among local community. With a buffet concept, it opens daily from breakfast to lunch and dinner.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  2,248 reviews

Customer review rating 3.5/5

Faunizan I. Families - Confirmed reviews ALL

Place is close to mall and quiet far from city. But need to resolve smell in toilets and pls have more lights at basement carpark. Improve lobby at b1 with good smell.

Customer review rating 4.0/5

Liyana A. H. Families - Confirmed reviews ALL

The receptionist was very kind and welcoming, and the room was spacious with good facilities. However, I would suggest some improvements, such as upgrading the television to a smart TV that can connect to Netflix or YouTube for better entertainment options. The hot water shower was also a bit difficult to adjust. Overall, I had a pleasant stay and appreciate the hospitality.

Dear Ms. Liyana A. H., Thank you for sharing your feedback with us. We are delighted to hear that you had a pleasant stay and appreciated the warm hospitality from our reception team, as well as the spacious room and facilities provided. We also sincerely appreciate your constructive suggestions regarding the in-room entertainment system and shower temperature control. Your feedback on upgrading the television to a smart TV and improving the hot water adjustment is valuable, and we will certainly share it with our management and technical teams for future enhancement considerations. Thank you once again for staying with us. We look forward to welcoming you back for an even more comfortable experience in the future. Warm regards, Wan Enderi General Manager

Customer review rating 4.5/5

Ka H. O. Friends - Confirmed reviews ALL

Located a little far from Ioi shopping so needed to take a grab to get there. Hotel itself is clean and spacious. It took a while to check in but other than that, everything was good.

Dear Ms. Ka H. O., Thank you for taking the time to share your feedback with us. We are delighted to hear that you found your stay neat, comfortable, and enjoyed our clean and spacious accommodations. We also appreciate your comments regarding our location and understand that transportation may be required to reach nearby shopping destinations such as IOI City Mall. We sincerely apologize for the delay you experienced during check-in. Your feedback has been shared with the relevant team as we continuously strive to improve our arrival experience and service efficiency. Thank you for choosing to stay with us. We look forward to welcoming you back for another pleasant stay in the future. Warm regards, Wan Enderi General Manager

Customer review rating 0.5/5

Lai P. P. Business - Confirmed reviews ALL

Assigne a room at 22nd floor and it smells bad from the corridor. When i entered the unit it has a strong smell of disintegrated plastic or what seems like outgassing from plastic. Requested for a room change and waited more than 10min before the next room is assigned. 2nd room assigned on same floor is the same. After smelling the whole night i has a bad migraine n my eyes feels burning. Checked out after 1st night even though 2 nights have been paid...

Dear Ms. Lai P. P., Thank you for sharing your experience with us. I am truly sorry to hear about the discomfort you faced during your stay, particularly with the odor in the unit and corridor, the delay in reassigning your room, and the impact it had on your health. It is very concerning that the issue persisted even after a room change, and I regret that this led you to check out earlier than planned. Please be assured that your feedback has been escalated to our housekeeping and engineering teams for urgent investigation. We are reviewing the source of the odor and will take corrective measures to ensure our units are fresh, clean, and welcoming. Additionally, we will reinforce our procedures to minimize waiting times when room changes are required. Your comments are invaluable in helping us improve, and I sincerely apologize that we did not deliver the comfortable experience you expected. We hope you will give us another opportunity in the future to provide you with a much more pleasant stay. Warm regards, Wan Enderi General Manager

Customer review rating 5.0/5

Dina C. D. Friends - Confirmed reviews ALL

very clean apt to share. good location. near ioi.

Dear Ms. Dina C. D., Thank you for sharing your wonderful review. We are delighted to know that you found our two-bedroom apartment comfortable, clean, and suitable for sharing. It is also great to hear that you enjoyed our convenient location near IOI City Mall, making it easy to explore the surrounding area. Your kind feedback is truly appreciated and serves as encouragement to our team to continue delivering memorable stays. We look forward to welcoming you back again soon. Warm regards, Wan Enderi General Manager

Other web-users rate our hotel

  • 1,093 reviews 9.3/10 Location
  • 2,149 reviews 8.3/10 Room
  • 1,548 reviews 8.9/10 Service
  • 63 reviews 6.1/10 WiFi
  • 1,104 reviews 6.6/10 Cleanliness
  • 1,051 reviews 8.8/10 Comfort
  • 656 reviews 8.3/10 Amenities
  • 558 reviews 8.6/10 Food

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