ibis PJCC Petaling Jaya 4 stars

Customer review rating (ALL Rating) 4.2/5 366 reviews

Best price
guarantee
ibis PJCC Petaling Jaya - Image 1
ibis PJCC Petaling Jaya - Image 2
ibis PJCC Petaling Jaya - Image 3
ibis PJCC Petaling Jaya - Image 4
1 JALAN PJS 5-29, TAMAN DESARIA, 46150 PETALING JAYA, Malaysia

Description

Hotel extras

  • Designed to meet comfort, convenience and modern aesthetic room.

  • Hotel facilities include a gym, a swimming pool overlooking PJ's skyline and a child playroom.

  • Dining at ibis Kitchen is an indulgence in itself.

  • Four versatile meeting rooms, tailored for corporate events or private functions.

  • The stylish area is complemented by a Lobby Bar Cafe, ideal to unwind after a long day.

Our accommodation(s)

Hotel location

ibis PJCC Petaling Jaya

1 JALAN PJS 5-29, TAMAN DESARIA
46150 PETALING JAYA
Malaysia

GPS:3.07857, 101.62379

Telephone
Fax +60 3-7495 7501

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

ibis Kitchen

Our All day dining restaurant offers an innovative a la carte menu for lunch and dinner. An All-you-can-eat breakfast buffet combining the elements of a traditional local and continental breakfast.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  366 reviews

Warm Bed Great Room

Customer review rating 4.0/5

Alex A. L. Couples - Confirmed reviews ALL

Overall, my stay was satisfactory, and the experience was pleasant. However, I believe there are areas for improvement. It would be more convenient if the charges were directly deducted at the time of booking to streamline the process and avoid any payment-related concerns during check-in or check-out. Additionally, the front office reception staff did not remind me that my room booking included breakfast. This oversight falls short of the hospitality standards typically associated with Accor hotels. A simple reminder at check-in would have enhanced my experience and ensured I took full advantage of the benefits included in my stay. I trust these points will be addressed to ensure a more seamless and guest-focused experience for future visitors.

Dear Mr Alex, I appreciate you taking the time to share your thoughts on your recent stay with us. It’s great to hear that you had an overall pleasant experience. Thank you for your suggestion regarding the payment process. We understand how streamlining charges at the time of booking could enhance convenience, and we’ll take this into consideration as we work on improving our services. I also apologize for the oversight regarding the breakfast reminder. We aim to provide the best possible experience for our guests, and we’ll ensure our Front Office team is more proactive in highlighting all the benefits included in your booking during check-in. Your feedback is truly valuable, and we are committed to using it to improve our guest experience. We look forward to welcoming you back to Ibis PJCC in the future and providing you with an even better stay. Warm regards, Faezal Muslimin Assistant Front Office Manager

Good stay

Customer review rating 3.5/5

Lp Friends - Confirmed reviews ALL

Not bad for few years operated hotel. Keep it up.

Dear Ms Laura, Thank you for your kind feedback. We’re pleased to hear that you had a good stay with us and appreciate your positive comments about our hotel. As a relatively new hotel, we are always striving to improve, and your support means a lot to us. We’ll continue working hard to maintain and enhance the guest experience. We look forward to welcoming you back soon! Warm regards, Faezal Muslimin Assistant Front Office Manager

parking entrance need to improve

Customer review rating 2.5/5

W. C. L. Business - Confirmed reviews ALL

everything good. but the parking entry need to do something on it. the entry extremely small n narrow

Dear Ms W., Thank you for sharing your feedback with us! We are pleased to hear that you had a good stay overall. We truly appreciate your comment about the parking entrance. We understand that the entryway can be a bit narrow, and we will certainly look into ways to improve it for the convenience of our guests. Your input is invaluable, and we look forward to welcoming you back to Ibis PJCC Petaling Jaya soon. Warm regards, Faezal Muslimin Assistant Front Office Manager

Well located nearby highway

Customer review rating 4.0/5

Ika Couples - Confirmed reviews ALL

-The room is nice and cozy -Water pressure is the best -The complimentary breakfast just nice but pity your staff, they have to handle the sudden crowd for the breakfast and no person at the check counter

Dear Ms Ika, We truly appreciate you taking the time to share your experience with us! It’s wonderful to hear that you enjoyed our convenient location, cozy room, and excellent water pressure during your stay. We also value your feedback regarding the breakfast service. We apologize for the inconvenience caused by the large crowd and the absence of staff at the check-in counter. Rest assured, we are addressing this matter to ensure better service during peak times in the future. Your input means a lot to us, and we look forward to welcoming you back to Ibis PJCC Petaling Jaya for an even better experience! Warm regards, Faezal Muslimin Assistant front Office Manager

Did not give receipt for online booking. Need to deal wth the online

Customer review rating 0.5/5

Khadijah Business - Confirmed reviews ALL

I did stated i have go to others hotel i dont have this issue. I book online and take receipt during check. During my checkout the receptionist said they will email. Then one day after i called, the one who answer my call cik arimi said i need to obtain those receipt by my online booking agent like agoda etc. But before this other hotel no need.

Dear Ms Khadijah, Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced regarding the receipt for your online booking. As your reservation was made through a third-party booking agent , we are unable to issue the receipt directly. We will be able to provide the receipt once the payment is processed and confirmed by the online booking agent. We understand this may be different from your previous experiences, and we appreciate your understanding. To obtain your receipt, we kindly recommend contacting your booking agent directly, as they will be able to provide the necessary documentation. We apologize for any inconvenience this may have caused and appreciate your patience. We look forward to welcoming you again in the future. Warm regards, Faezal Muslimin Assistant Front Office Manager

Other web-users rate our hotel

  • 256 reviews 5.2/10 Location
  • 403 reviews 7.3/10 Room
  • 262 reviews 8.3/10 Service
  • 15 reviews 7/10 WiFi
  • 270 reviews 7.5/10 Cleanliness
  • 149 reviews 8.3/10 Vibe
  • 100 reviews 3.4/10 Breakfast
  • 29 reviews 8.3/10 Pool

Powered by Trustyou

Our other establishments nearby

All our hotels in Petaling Jaya

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.