Mercure Kuala Lumpur Trion 4 stars

Name: Mercure Kuala Lumpur Trion - ALL
Address: JALAN DUA, OFF JALAN CHAN SOW LIN, SUNGAI BESI, KUALA LUMPUR, 55200, MY
Telephone: +60397728888
Rating: 4.2

Customer review rating (ALL Rating) 4.2/5 968 reviews

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JALAN DUA, OFF JALAN CHAN SOW LIN, SUNGAI BESI, 55200 KUALA LUMPUR, Malaysia

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Mercure Kuala Lumpur Trion

Hotel for travellers looking for local and authentic experiences

Mercure Kuala Lumpur Trion is the tallest Mercure hotel in Southeast Asia located at Trion @ Kuala Lumpur. It offers easy access to key city destinations within 5km, including KLCC, TRX, Bukit Bintang City Centre and Mid Valley Megamall as well as the nearby Chan Sow Lin LRT/MRT station. The hotel features 228 beautifully designed rooms and suites from level 38 upwards with amazing view of Kuala Lumpur's iconic skyline.

Located in south-central Kuala Lumpur at the intersection of three major highways-PLUS, MEX, and the Sungai Besi Expressway, connecting Kuala Lumpur to Putrajaya, Cyberjaya, KLIA, and is just 2.5km from Bukit Bintang avoiding city congestion.

The team at Mercure Kuala Lumpur Trion welcomes you to the tallest Mercure Hotel in Southeast Asia. Be it for business or leisure, enjoy your stay with family or loved ones in our stylish, contemporary rooms overlooking Kuala Lumpur's iconic skyline.

Angeline LIM, Hotel Management

Hotel extras

The tallest Mercure hotel in Southeast Asia.
Room accommodation from level 38 - free from street noise with amazing view of city skyline
Modern conveniences such as complimentary WIFI and smart TV for endless in room entertainment
Within 10 mins drive to TRX business commercial centre and Bukit Bintangs tourist attraction.
All meeting rooms comes with natural day light, smart tv projectors and WIFI.

Our accommodation(s)

Room

Classic Superior room - 2 single beds

3 pers. max
23 m² / 247 sq ft

Bedding 2 x Single bed(s)

See availabilities

Room

Classic Superior room - 1 double bed

3 pers. max
23 m² / 247 sq ft

Bedding 1 x Double bed(s)
Views: Panorama view

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Room

Privilege room - 2 single beds

3 pers. max
28 m² / 301 sq ft

Bedding 2 x Single bed(s)
Views: Panorama view

See availabilities

Room

Privilege room - 1 double bed

3 pers. max
28 m² / 301 sq ft

Bedding 1 x Double bed(s)
Views: Panorama view

See availabilities

Room

Suite - 1 double bed

3 pers. max
51 m² / 548 sq ft

Bedding 1 x Double bed(s)
Views: Panorama view

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Room

Suite, ideal for family - 1 double bed and 2 single beds

4 pers. max
53 m² / 570 sq ft

Bedding 2 x Single bed(s) and 1 x Double bed(s)
Views: Panorama view

See availabilities

Hotel location

Mercure Kuala Lumpur Trion

JALAN DUA, OFF JALAN CHAN SOW LIN, SUNGAI BESI
55200 KUALA LUMPUR
Malaysia

GPS:3.12454, 101.71002

+60 3-9772 8888

Railway station
Highway exit

KTMKL

Railway station

Access: 6 km / 3.73 mi 1 hrs 39 min walk / 10 min drive

MRR2 MEX

Highway exit

Access: 7 km / 4.35 mi 1 hrs 39 min walk / 5 min drive

KL Tower

Tourist attraction

Access: 0 m / 0 mi

Bukit Bintang

Tourist attraction

Access: 0 m / 0 mi

Petaling Street Market

Tourist attraction

Access: 0 m / 0 mi

TREC

Entertainment centre

Access: 5 km / 3.11 mi

Central Market

Tourist attraction

Access: 6 km / 3.73 mi

Perdana Botanical Garden

Botanical gardens

Access: 10 km / 6.21 mi

Petronas Twin Towers (KLCC)

Tourist attraction

Access: 10 km / 6.21 mi

Merdeka Square

Historic monument

KLCC Park

Park

Access: 10 km / 6.21 mi

MyTOWN

Shopping centre/mall

Access: 3 km / 1.86 mi

Sunway Velocity Mall

Shopping centre/mall

Access: 3 km / 1.86 mi

AEON Mall Taman Maluri

Shopping centre/mall

Access: 4 km / 2.48 mi

Lalaport BBCC

Shopping centre/mall

Access: 4 km / 2.48 mi

The Exchange TRX

Shopping centre/mall

Access: 5 km / 3.11 mi

Mid Valley Megamall

Shopping centre/mall

Access: 8 km / 4.97 mi

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Meeting rooms
100% Non Smoking Property
Room service

THE MIRROR RESTAURANT

The all-day dining restaurant on the mezzanine floor with its capacity of 160 pax offers a convenient dining experience that includes daily buffet breakfast as well as a la carte meals for lunch and dinner.

Meetings & Events

Number of Meeting Room: 6
Surface of the largest room: 257 m² / 2766.322 sq ft
Maximum seats capacity: 220
Maximum capacity for banquets: 150

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.2/5 968 reviews

Rajat B. Couples - 7/28/2026 Confirmed reviews ALL

Dear Rajat B., Thank you for taking the time to complete our survey and share your feedback about your experience at Mercure Kuala Lumpur Trion. We appreciate your wonderful review and are pleased to know that you enjoyed the beautiful window view during your couple's getaway, along with our spotless rooms, great breakfast, and seamless check-in and check-out. As a valued ALL Accor Classic member, we truly appreciate your loyalty and look forward to welcoming you back again next time. Regards, The Management

Tamera G. Business - 7/23/2026 Confirmed reviews ALL

The best Accor hard product (room, hotel environment) in KL by far as the others are old, dingy and outdated. However, the service was indifferent and the food was inedible. We stopped going down for complimentary breakfast it was that bad. No recognition of status (not a big deal, but definitely unusual in SE Asia), and the staff need better training and support as they seemed mostly unclear/confused when asked for/about almost anything.

Dear Tamera G., Thank you for choosing Mercure Kuala Lumpur Trion and for your loyalty as an ALL-Platinum member. We appreciate your kind comments about our modern rooms and hotel environment, and we are pleased to know these aspects stood out during your stay. At the same time, we are sorry that our service, breakfast experience and recognition of your Platinum status did not meet your expectations. Your feedback regarding the quality of the breakfast, coffee, staff training, and room cleanliness has been shared with our operations team for immediate review and improvement. Nonetheless, we hope to have the opportunity to welcome you back and provide you with the high standard of hospitality and dining experience that you rightfully expect from us. Regards, The Management

Chee H. C. Business - 7/18/2026 Confirmed reviews ALL

Dear Chee H. C., We apologize that your stay did not meet your expectations, particularly due to the lack of hot water in your room and that the issue was not resolved after it was reported. We also regret the inconvenience caused by the bathroom layout and the wait during check-in. Please be assured that your comments, including those regarding Room 4401, have been shared with our Engineering and Front Office teams for immediate review and improvement. Thank you for your valuable feedback. We hope to have the opportunity to welcome you back and provide you with a much better experience in the future. Regards, The Management

Kc K. C. O. Business - 7/16/2026 Confirmed reviews ALL

Dear Kc K. C. O., Thank you for taking the time to share your feedback and for being a valued ALL-Classic member. We are pleased to know you enjoyed your stay overall and that our team left a positive impression during your stay. We also appreciate your comments regarding the bathroom door design, Wi-Fi speed and your experience at our rooftop. Your feedback has been shared with the relevant teams for consideration as we continue to improve our facilities and services. Nonetheless, we hope to have the opportunity to welcome you back to Mercure Kuala Lumpur Trion in the future. Regards, The Management

Zaifuddin M. Business - 7/15/2026 Confirmed reviews ALL

Dear Zaifuddin M., Thank you so much for the perfect rating and for being a valued ALL - Silver member. We're delighted you enjoyed our great location, smooth check-in, spacious room and friendly service from our team. We truly appreciate your kind words and look forward to welcoming you back again next time. Regards, The Management

Web-users rating

Other web-users rate our hotel

632 reviews 8.3/10 Location
1,035 reviews 7.5/10 Room
796 reviews 7.2/10 Service
36 reviews 2.6/10 WiFi
511 reviews 8.3/10 Cleanliness
428 reviews 5.4/10 Comfort
366 reviews 9.2/10 Vibe
162 reviews 6.8/10 Breakfast

83 reviews 8.5/10 Location
156 reviews 7.4/10 Room
107 reviews 6.1/10 Service
5 reviews 1.8/10 WiFi
92 reviews 8.5/10 Cleanliness
60 reviews 5.6/10 Comfort
56 reviews 9/10 Vibe
19 reviews 7.2/10 Breakfast

66 reviews 7.9/10 Location
109 reviews 7.2/10 Room
97 reviews 7.1/10 Service
49 reviews 7.9/10 Cleanliness
49 reviews 5.7/10 Comfort
39 reviews 9.1/10 Vibe
22 reviews 6.7/10 Breakfast
10 reviews 5/10 Pool

25 reviews 8.3/10 Location
82 reviews 6.6/10 Room
47 reviews 7.2/10 Service
35 reviews 4.8/10 Comfort
30 reviews 8.2/10 Cleanliness
28 reviews 7/10 Amenities
25 reviews 8.9/10 Vibe
11 reviews 6.6/10 Breakfast

30 reviews 7.9/10 Location
58 reviews 6.9/10 Room
47 reviews 7.7/10 Service
5 reviews 1.3/10 WiFi
30 reviews 8/10 Cleanliness
26 reviews 4.9/10 Comfort
12 reviews 9/10 Vibe
11 reviews 6.6/10 Breakfast

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

Mercure Kuala Lumpur Trion offers a variety of stylish accommodations starting from level 38, including:

Classic Superior room - 2 single beds
Classic Superior room - 1 double bed
Privilege room - 2 single beds with panorama views
Privilege room - 1 double bed with panorama views
Suite - 1 double bed and separate living area
Suite, ideal for family - 1 double bed and 2 single beds

What services and amenities are available?

At Mercure Kuala Lumpur Trion, we offer a range of facilities including:

Free Wi-Fi in rooms and communal areas
On-site indoor parking for an additional charge
Daily buffet breakfast at The Mirror Restaurant
Air conditioning and 55-inch smart TVs in all rooms
Outdoor swimming pool and The Gym on the 54th floor
Wheelchair accessibility and reduced mobility rooms
Concierge, laundry, and dry cleaning services
6 meeting rooms and a business center

What dining options are available?

What are the check-in and check-out times?

At Mercure Kuala Lumpur Trion, check-in is from 03:00 PM and check-out is up to 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Mercure Kuala Lumpur Trion regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.