Mercure Kuala Lumpur Trion 4 stars

Customer review rating (ALL Rating) 4.2/5 836 reviews

Mercure Kuala Lumpur Trion - Image 1
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Description

Hotel extras

  • The tallest Mercure hotel in Southeast Asia.

  • Room accommodation from level 38 - free from street noise with amazing view of city skyline

  • Modern conveniences such as complimentary WIFI and smart TV for endless in room entertainment

  • Within 10 mins drive to TRX business commercial centre and Bukit Bintangs tourist attraction.

  • All meeting rooms comes with natural day light, smart tv projectors and WIFI.

Our accommodation(s)

Hotel location

Mercure Kuala Lumpur Trion

JALAN DUA, OFF JALAN CHAN SOW LIN, SUNGAI BESI
55200 KUALA LUMPUR
Malaysia

GPS:3.12454, 101.71002

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE MIRROR RESTAURANT

The all-day dining restaurant on the mezzanine floor with its capacity of 160 pax offers a convenient dining experience that includes daily buffet breakfast as well as a la carte meals for lunch and dinner.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  836 reviews

Customer review rating 4.5/5

W. A. S. W. Couples - Confirmed reviews ALL

Been repeatly stay there. Easy access. Everything nice. just this time didnt get KLCC view

Dear W. A. S. W., Thank you for taking the time to complete our survey and share your feedback on your recent stay at Mercure Kuala Lumpur Trion. We sincerely appreciate your continuous support and for choosing to stay with us again. We are delighted to know that you had another comfortable stay and enjoyed our convenient location and overall experience. We sincerely apologize that the KLCC view was not available during your stay, as room allocations are subject to availability upon check-in. Please rest assured that we will do our best to accommodate your preference on your next visit whenever possible. It is always a pleasure to welcome returning guests like yourself and we truly value your trust in us. We look forward to providing you with an even better experience on your next stay. Regards, The Management

Customer review rating 4.5/5

Kee K. L. Couples - Confirmed reviews ALL

Quite good amenities with restaurants and massage just around the corner.

Dear Kee K. L., Thank you for taking the time to complete our survey and share feedback about your recent stay at Mercure Kuala Lumpur Trion. We are pleased to know you enjoyed our clean and quiet rooms, convenient location and nearby amenities. We also noted on your feedback regarding the Wi-Fi connection. Please rest assured that we are working on improving its consistency to enhance our guests’ experience. Thank you for your recommendation and we look forward to welcoming you again in the future. Regards, The Management

Customer review rating 5.0/5

Gleb K. Solo - Confirmed reviews ALL

I was pleasured with early check-in & overall service of hotel crew

Dear Gleb K., Thank you for your perfect review and for choosing to stay with us at Mercure Kuala Lumpur Trion before your flight. We’re delighted to hear that you enjoyed the early check-in and the service provided by our team. As a valued ALL-Gold member, we appreciate your loyalty and continuous support. It’s wonderful to know you had such a comfortable and seamless stay. We look forward to welcoming you again on your next visit. Regards, The Management

Customer review rating 4.5/5

Lean L. P. Solo - Confirmed reviews ALL

the location is great and is close to the LRT and some bus stops. the room is great. the aircon was very weak and the technician who visited once did not resolve it properly.

Dear Lean L. P., Thank you for sharing your feedback and for choosing to stay in Mercure Kuala Lumpur Trion. We’re pleased to hear that you enjoyed our convenient location and found the room comfortable. At the same time, we sincerely apologize for the inconvenience caused by the air conditioning and that the issue was not fully resolved during your stay. We will follow up with our maintenance team to prevent a recurrence. As a valued ALL-Silver member, we appreciate your support and loyalty. Thank you once again for your feedback and we hope to welcome you back for an even better experience in the future. Regards, The Management

Customer review rating 4.5/5

Mei Y. C. Families - Confirmed reviews ALL

Mercure Trion parking not convenient, we have to pay.

Dear Mei Y. C., Thank you for your positive review and for sharing your experience with us. We’re delighted to hear that you enjoyed your stay, especially our rooms, cleanliness and service. With regards to the parking, kindly note that the parking facilities are managed by an external service provider which is why charges apply. We understand the inconvenience this may cause and will continue to look into ways to improve the overall guest experience. We hope to welcome you and your family back again next time. Regards, The Management

Other web-users rate our hotel

  • 631 reviews 8.4/10 Location
  • 1,012 reviews 7.5/10 Room
  • 766 reviews 7.2/10 Service
  • 35 reviews 2.2/10 WiFi
  • 512 reviews 8.4/10 Cleanliness
  • 411 reviews 5.8/10 Comfort
  • 384 reviews 9.1/10 Vibe
  • 164 reviews 6.5/10 Breakfast

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