Mercure Kuala Lumpur Trion 4 stars

Customer review rating (ALL Rating) 4.2/5 884 reviews

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Description

Hotel extras

  • The tallest Mercure hotel in Southeast Asia.

  • Room accommodation from level 38 - free from street noise with amazing view of city skyline

  • Modern conveniences such as complimentary WIFI and smart TV for endless in room entertainment

  • Within 10 mins drive to TRX business commercial centre and Bukit Bintangs tourist attraction.

  • All meeting rooms comes with natural day light, smart tv projectors and WIFI.

Our accommodation(s)

Hotel location

Mercure Kuala Lumpur Trion

JALAN DUA, OFF JALAN CHAN SOW LIN, SUNGAI BESI
55200 KUALA LUMPUR
Malaysia

GPS:3.12454, 101.71002

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE MIRROR RESTAURANT

The all-day dining restaurant on the mezzanine floor with its capacity of 160 pax offers a convenient dining experience that includes daily buffet breakfast as well as a la carte meals for lunch and dinner.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  884 reviews

Customer review rating 5.0/5

Mohammed A. Families - Confirmed reviews ALL

nice, clean, and well service. kind staff and comfortable room

Customer review rating 4.5/5

Yelena S. Families - Confirmed reviews ALL

We had a very pleasant stay. The hotel’s location is excellent, with convenient access to convenience stores, cafés, and massage salons nearby, making it very easy to get around and enjoy the area. The beds were comfortable, which contributed to a good level of rest during my stay. I also appreciated the hotel’s sustainability efforts—specifically, not using plastic bottles and instead providing drinkable water from the tap. This is a commendable and environmentally responsible approach. Overall, a comfortable and well-located hotel with thoughtful eco-friendly initiatives.

Dear Yelena S., Thank you for taking the time to complete our survey and share your feedback about your recent stay at Mercure Kuala Lumpur Trion. We truly appreciate your review, as it helps us identify areas for improvement. We are glad you had a comfortable and pleasant experience overall. We are also delighted to hear your appreciation for our sustainability initiatives, including the elimination of single-use plastic bottles and the use of filtered drinking water. We are grateful for your continuous support as an ALL-Gold member and benefited the room upgrade as well as your dining experience at The Mirror Restaurant. At the same time, we have noted your comments regarding the breakfast selection and welcome drink experience. We will share your feedback with the respective teams for further improvement. Thank you once again for your support and for choosing to stay with us. We look forward to welcoming you back for another enjoyable stay in the future. Regards, The Management

Customer review rating 5.0/5

Ajith C. Families - Confirmed reviews ALL

Great experience, great customer service and stay was very pleasant in the suite

Dear Ajith C., Thank you for taking the time to complete our survey and share feedback about your recent stay at Mercure Kuala Lumpur Trion. We are glad you had a great experience with us and enjoyed the pleasant stay in our suite. It is especially rewarding to hear your compliments on our customer service, as our team is dedicated to creating memorable stays for every guest. We are also grateful for your continuous support as an ALL-Classic member. Your kind words and recommendation mean a lot to us. We look forward to welcoming you back another exceptional stay in the near future. Regards, The Management

Customer review rating 5.0/5

Noor H. B. Z. Business - Confirmed reviews ALL

we comfort. the staffs are very friendly & helpful

Dear Noor H. B. Z., Thank you for taking the time to complete our survey and share feedback about your recent stay at Mercure Kuala Lumpur Trion. We are delighted to know that you had a comfortable stay and that our friendly and helpful team made your experience enjoyable. Your kind recommendation truly means a lot to us. We also appreciate your feedback regarding the breakfast selection and sustainability efforts as it helps us continue improving our guest experience. We look forward to welcoming you back again for another pleasant stay at Mercure Kuala Lumpur Trion. Regards, The Management

Customer review rating 5.0/5

Elaine K. Business - Confirmed reviews ALL

Special thanks to Mr Shah, he is being very helpful to coordinate my early check in and late check out due to the work arrangements on my end. Appreciate! Trion Mercure always my best choice of accommodation in KL!!

Dear Elaine K., Thank you for taking the time to complete our survey and share feedback about your recent stay at Mercure Kuala Lumpur Trion. We are delighted to know that you had a comfortable and seamless stay with us. We are especially pleased to hear your kind recognition of Mr. Shah. He will be very happy to know that his assistance made a positive difference to your stay. Your appreciation will certainly be shared with him and the Front Office team. We are also grateful to know that Mercure Kuala Lumpur Trion remains your preferred choice of accommodation in Kuala Lumpur, especially as our valued ALL-Platinum member. We look forward to welcoming you back again for another excellent stay in the near future. Regards, The Management

Other web-users rate our hotel

  • 615 reviews 8.4/10 Location
  • 1,021 reviews 7.5/10 Room
  • 768 reviews 7.4/10 Service
  • 36 reviews 2.4/10 WiFi
  • 511 reviews 8.3/10 Cleanliness
  • 412 reviews 5.6/10 Comfort
  • 371 reviews 9.1/10 Vibe
  • 161 reviews 6.8/10 Breakfast

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