Mercure Kuala Lumpur Trion 4 stars

Customer review rating (ALL Rating) 4.2/5 876 reviews

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Description

Hotel extras

  • The tallest Mercure hotel in Southeast Asia.

  • Room accommodation from level 38 - free from street noise with amazing view of city skyline

  • Modern conveniences such as complimentary WIFI and smart TV for endless in room entertainment

  • Within 10 mins drive to TRX business commercial centre and Bukit Bintangs tourist attraction.

  • All meeting rooms comes with natural day light, smart tv projectors and WIFI.

Our accommodation(s)

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Room 1

Hotel location

Mercure Kuala Lumpur Trion

JALAN DUA, OFF JALAN CHAN SOW LIN, SUNGAI BESI
55200 KUALA LUMPUR
Malaysia

GPS:3.12454, 101.71002

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE MIRROR RESTAURANT

The all-day dining restaurant on the mezzanine floor with its capacity of 160 pax offers a convenient dining experience that includes daily buffet breakfast as well as a la carte meals for lunch and dinner.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  876 reviews

Customer review rating 5.0/5

Ajith C. Families - Confirmed reviews ALL

Dear Ajith C., Thank you for taking the time to complete our survey and share feedback about your recent stay at Mercure Kuala Lumpur Trion. We are glad you had a great experience with us and enjoyed the pleasant stay in our suite. It is especially rewarding to hear your compliments on our customer service, as our team is dedicated to creating memorable stays for every guest. We are also grateful for your continuous support as an ALL-Classic member. Your kind words and recommendation mean a lot to us. We look forward to welcoming you back another exceptional stay in the near future. Regards, The Management

Customer review rating 5.0/5

Noor H. B. Z. Business - Confirmed reviews ALL

Dear Noor H. B. Z., Thank you for taking the time to complete our survey and share feedback about your recent stay at Mercure Kuala Lumpur Trion. We are delighted to know that you had a comfortable stay and that our friendly and helpful team made your experience enjoyable. Your kind recommendation truly means a lot to us. We also appreciate your feedback regarding the breakfast selection and sustainability efforts as it helps us continue improving our guest experience. We look forward to welcoming you back again for another pleasant stay at Mercure Kuala Lumpur Trion. Regards, The Management

Customer review rating 5.0/5

Said D. Business - Confirmed reviews ALL

Dear Said D., Thank you very much for your perfect rating and kind feedback. We are delighted to know that you had an impeccable and comfortable stay with us and that you were satisfied with our service, facilities and overall experience. Your support is truly appreciated and we look forward to welcoming you back again in the future. Regards, The Management

Customer review rating 5.0/5

Beno A. Families - Confirmed reviews ALL

Dear Beno A. Thank you for taking the time to complete our survey and share your feedback about your experience at Mercure Kuala Lumpur Trion. We are glad you had an excellent experience and that our team made you feel comfortable throughout your stay. Your kind compliments for our staff at reception counter will serve as great encouragement to continue delivering warm hospitality. We also appreciate your feedback regarding the Accor loyalty programme and will take your comments into consideration for further improvement. Thank you once again for your support as an ALL-Gold member. We look forward to welcoming you back again next time. Regards, The Management

Customer review rating 3.5/5

S. N. S. N. #. Couples - Confirmed reviews ALL

Dear S. N. S. N. #., Thank you for returning to stay with us again at Mercure Kuala Lumpur Trion and for sharing your review. We appreciate your continuous support and are pleased to know that your previous stays had always been satisfying. At the same time, we apologize that the cleanliness of the bathroom did not meet your expectations during this visit. Please rest assured that your comments have been shared with our housekeeping team for immediate attention and improvement. We are grateful for your feedback and hope to have the opportunity to welcome you back for a better experience in the future. Regards, The Management

Other web-users rate our hotel

  • 615 reviews 8.4/10 Location
  • 1,021 reviews 7.5/10 Room
  • 768 reviews 7.4/10 Service
  • 36 reviews 2.4/10 WiFi
  • 511 reviews 8.3/10 Cleanliness
  • 412 reviews 5.6/10 Comfort
  • 371 reviews 9.1/10 Vibe
  • 161 reviews 6.8/10 Breakfast

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