ibis Styles Sepang KLIA 4 stars

Customer review rating (ALL Rating) 4.2/5 648 reviews

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Description

Hotel extras

  • Well equipped rooms and superbike parking bay that are suitable for families

  • Spacious public areas that can cater to team building events and outdoor activities

  • An oasis for the mind and body with wellness facilities in the hotel

  • Within 5 minutes drive to KLIA and KLIA 2 International airport

  • Easy access to major highways connecting to the city centre

Our accommodation(s)

Hotel location

ibis Styles Sepang KLIA

Jalan KLIA 1/60, KLIA
43900 SEPANG
Malaysia

GPS:2.76631, 101.69334

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

STREATS

Offers a wide variety of Malaysian and International cuisine with a modern décor, seats 233 people in a high ceiling venue surrounded by large windows and bathed in natural light.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  648 reviews

GOOD STAY GOOD ENVIRONMENT TO RELAX

Customer review rating 4.0/5

Jessica Couples - Confirmed reviews ALL

VERY NICE ENVIRONMENT BUT AIR CON WAS NOT SO COLD AND ONLY ONE ACCESS CARD GIVEN, QUITE TROUBLESOME

Dear Jessica H., Thank you for taking the time to tell us about your experience at the ibis Styles Sepang KLIA. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jason Ngan General Manager

Good stay

Customer review rating 3.0/5

Indra G. Couples - Confirmed reviews ALL

Poor restaurant and shuttle service at 2 hourly does not make much use and is inadequate.

Dear Indra G., Thank you for taking the time to tell us about your experience at the ibis Styles Sepang KLIA. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jason Ngan General Manager

Well located, good stay, very comfortable

Customer review rating 4.5/5

Laura M. Families - Confirmed reviews ALL

Overall good

Dear Laura Octavia Maria M., We very much appreciate your comments regarding your stay at the ibis Styles Sepang KLIA. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jason Ngan General Manager

Very good welcome and very good staff

Customer review rating 4.0/5

Luca V. Business - Confirmed reviews ALL

All is good and nice and easy, lot of kindness at the reception desk and at the breakfast by all the staff. Only one downside: the noise of the flights! I strongly suggest to improve the soundproofing level of the room, the window has to include 2 or 3 layers of glasses (the walls probably too thin too, but there cannot change probably). In the room I stayed the first nite (1019) the curtain over the garage door was missing, letting lot of light filtering in the room in the morning. The other room I stayed (3032) was very well blinded, nothing to complain. Swimming pool area is very nice. More flowers can be installed in the path to the rooms :) In the end very nice hotel, I would put more effort in the soundproofing coz the flights taking off are too noise :) Thanx

Dear {guest_first_name} V., Thank you for taking the time to tell us about your experience at the ibis Styles Sepang KLIA. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jason Ngan General Manager

Great stayed

Customer review rating 5.0/5

Nizar Couples - Confirmed reviews ALL

Fantastic stayed, breakfast was fantastic with pool view. Somehow i was given two single bedrooms instead of queen bedroom (Booked in the system), I have shown to the staff twice from my phone, who assisted me for check-in, but she replied was fully booked. I went to the room and was not satisfied and called the manager on duty and was given room that I deserved. Thanks to Ms. Caroline

Dear Muhd Nizar O., Thank you for taking the time to review your recent experience at the ibis Styles Sepang KLIA, your feedback is most important to us and we really appreciate in hearing your comments. We are delighted to know you enjoyed your stay here and thank you for your compliments on our team members, especially to Caroline. I have shared your comments with our team and I am sure that this feedback will serve as an encouragement to all of our team members as we strive to continuously improve the quality of our services. We look forward to an opportunity to welcome you back in the near future for another enjoyable stay at the ibis Styles Sepang KLIA. Sincerely, Jason Ngan General Manager

Other web-users rate our hotel

  • 1,206 reviews 8.9/10 Location
  • 1,298 reviews 7.4/10 Room
  • 1,280 reviews 7.8/10 Service
  • 31 reviews 7.2/10 WiFi
  • 808 reviews 9.8/10 Pool
  • 670 reviews 7.1/10 Comfort
  • 572 reviews 7.3/10 Cleanliness
  • 478 reviews 7.2/10 Amenities

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