Mövenpick Hotel And Convention Centre Klia

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Mövenpick Hotel And Convention Centre Klia 5 stars

Customer review rating (ALL Rating) 4.4/5 1,696 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Convention hall for up to 25 delegates

  • Spa and gymnasium

  • Kids' club and outdoor play area

  • Separate swimming pools for male and female guests

  • Close to Kuala Lumpur International Airport KLIA1 and KLIA2 terminals

Hotel location

Mövenpick Hotel And Convention Centre Klia

Kompleks TH Sepang, Jalan Masjid KLIA, Sepang
64000 Selangor Darul Ehsan
Malaysia

  • By plane

    KUALA LUMPUR INTL At 6.8km / 4.23 miles - Shuttle free

GPS:2.78842, 101.678655

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms

Our accommodation(s)

Our guest reviews

Our guest reviews for
Mövenpick Hotel And Convention Centre Klia

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,696 reviews

TripAdvisor Rating  3.5/5  128 reviews

Great Service

Customer review rating 5.0/5

Mohamed I. Business - Confirmed reviews ALL

Needed a place for my exams at MAvA with an early morning wake up call. They delivered.

Dear Mr Mohamed I., We very much appreciate your comments regarding your stay at the Movenpick Hotel And Convention Centre Klia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohd Faizal Bin Elias Room Division Manager

Good stay

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Good experience. I had a pleasant experience staying at the hotel.

Dear Mr Azanil, We very much appreciate your comments regarding your stay at the Movenpick Hotel And Convention Centre Klia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohd Faizal Bin Elias Room Division Manager

Convenient while you’ve transit flight

Customer review rating 3.5/5

Joanne Solo - Confirmed reviews ALL

Overall are well rated except cleanliness. Room’s carpet still with dust and hair. Suspicious with bed bugs as Woking up next day body with itchiness and red patches. I will say Buffet Breakfast superb. Foods are awesome and fresh! Well done !

Dear Ms Joanne C., We very much appreciate your comments regarding your stay at the Movenpick Hotel And Convention Centre Klia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However we apologies that Cleanliness in your room did not meet to your expectation. Rest assured that this matter has been look into seriously including we call pest control to check in the room to avoid similar problem reoccurrence in the future. Again apologies for the inconvenience caused. Thank you again for sharing your experience, and we hope your next visit will be more memorable experience.. Sincerely, MOhd Faizal Bin Elias Room Division Manager

strategic location and very comfortable accommodation

Customer review rating 5.0/5

Yati Z. Business - Confirmed reviews ALL

a very comfortable seminar hall, the service of the customer service officer at the registration counter was very helpful and friendly as well as all the staff on duty on that date provided a very excellent service.

Dear Ms Norhayati Z., We very much appreciate your comments regarding your stay at the Movenpick Hotel And Convention Centre Klia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohd Faizal Bin Elias Room Division Manager

Great food, good ambience, good hospitality

Customer review rating 4.0/5

Hasnah Families - Confirmed reviews ALL

It was a memorable stay with my family. Certainly im looking forward to come again as Movenpick Hotel makes us feel homely. The beds are at great comfort, the room is spacious. The staffs are very welcoming too.

Dear Ms M., We very much appreciate your comments regarding your stay at the Movenpick Hotel And Convention Centre Klia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohd Faizal Bin Elias Room Division Manager

luxurious, good room, good staff, good breakfast

Customer review rating 4.5/5

Nakatsuka I. S. Business - Confirmed reviews ALL

luxurious, good room, good staff, good breakfast

Dear Mr Izzat s. H., We very much appreciate your comments regarding your stay at the Movenpick Hotel And Convention Centre Klia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohd Faizal Bin Elias Room Division Manager

Awesome and committed staff

Customer review rating 4.0/5

Rashid A. J. Business - Confirmed reviews ALL

Literally one of the best hotel in Sepang!

Dear Mr Rashid Al J., We very much appreciate your comments regarding your stay at the Movenpick Hotel And Convention Centre Klia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohd Faizal Bin Elias Room Division Manager

No Body taking care of our goods and luggages when we arrived in front of the hotel.

Customer review rating 4.0/5

Dr. A. B. S. Business - Confirmed reviews ALL

Foods were excellent... Please improve your greetings start from entrance. Bellboy service will be an additional advantage.

Dear Dr Azmi S., We very much appreciate your comments regarding your stay at the Movenpick Hotel And Convention Centre Klia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However my apologies that bellman services did not meet to your expectation. Rest assured that I will personally will look into this matter to avoid similar problem reoccurrence in the future. Again please accept my apologies. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohd Faizal Bin Elias Room Division Manager

Good facilities esp. female only designated pool is one of reasons of staying here

Customer review rating 4.0/5

Khasiah Z. Business - Confirmed reviews ALL

Nice location - near masjid, near airport, near Mitsui - all within reach.

Dear Dr. Khasiah Z., We very much appreciate your comments regarding your stay at the Movenpick Hotel And Convention Centre Klia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohd Faizal Bin Elias Room Division Manager

Nice hotel

Customer review rating 5.0/5

Nora Business - Confirmed reviews ALL

Nice hotel and clean.

Dear Ms Norazuwah A., We very much appreciate your comments regarding your stay at the Movenpick Hotel And Convention Centre Klia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohd Faizal Bin Elias Room Division Manager

Well located, Good stay, Extremely welcoming staffs, Very clean and tidy

Customer review rating 4.5/5

Kc Y. Business - Confirmed reviews ALL

I was on a business trip nearby KLIA and was staying with Movenpick for almost half a year. Throughout my stay with Movenpick, always felt welcome by the staffs and was treated with extreme hospitality and friendliness. From front desk, customer service, bell boys, house keeping as well as managers are perfectly accommodative of what I need during my stay. I would rate them as the perfect five star Malaysian Hospitality and would definitely recommend anyone to stay here. I had visited their gym facilities and pool side which are clean. They even have a wonderful spa which would definitely reduce your tiredness after a long day of traveling. Last but not least, the kitchen cooks wonderful meals. I really enjoy staying here and would definitely come back again in the future.

Dear Mr Y., We very much appreciate your comments regarding your stay at the Movenpick Hotel And Convention Centre Klia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohd Faizal Bin Elias Room Division Manager

Very good

Customer review rating 4.5/5

Mohd R. Couples - Confirmed reviews ALL

Nice place to stay

Dear Mr r. I., We very much appreciate your comments regarding your stay at the Movenpick Hotel And Convention Centre Klia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohd Faizal Bin Elias Room Division Manager

A very nice hotel if you want to escape from the city

Customer review rating 4.0/5

Fiza N. Families - Confirmed reviews ALL

Husband and I booked this hotel because it was far from city and it is a very nice place to stay. But I think there are things that need to be improve since this is consider a new hotel. Please fixed the bath tub. We used the bath tub and when we want to drain it out, it was leaked to the floor. It is very dangerous since we have a baby and the floor is wet. Overall, it was nice and breakfast is quite good too.

Dear Ms Nurhafiza N., Thank you for taking the time to tell us about your experience at the Movenpick Hotel And Convention Centre Klia. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohd Faizal Bin Elias Room Division Manager

Good

Customer review rating 4.5/5

Zul Families - Confirmed reviews ALL

clean and very nice too stay

Dear Mr Zulkifli O., We very much appreciate your comments regarding your stay at the Movenpick Hotel And Convention Centre Klia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohd Faizal Bin Elias Room Division Manager

Convenient place to stay with family.

Customer review rating 5.0/5

Syukri Friends - Confirmed reviews ALL

It was great. I enjoyed the time at Movenpick.

Dear Mr Syukri, We very much appreciate your comments regarding your stay at the Movenpick Hotel And Convention Centre Klia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohd Faizal Bin Elias Room Division Manager

Bad experience and poor service

TripAdvisor rating 1.0/5

AzmanBujang TripAdvisor review

Firstly, there was a long checkin queue, then the wait to be informed of rooms availability by the reception staff. Even though I had checked in online much earlier. In total, I had to wait almost 3 hrs to finally checked in to my room. The next problem was the room’s Aircond system which wasn’t working as I was feeling like in an oven with room ambient temp of 27degC even though the auto set temp was 18degC. This ambient temp was throughout the nite, which really affected everyone’s sleep. Overall, this bad services was my worst throughout my ACCOR hospitality experience. Really hope the Management look into this case positively, in particular to the frontline staff in handling crisis management, when the Manager in charge was no where to be seen.

Dear Azman, Thank you for taking the time to tell us about your experience at the Mövenpick Hotel & Convention Centre KLIA. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Murad Mohd Shariff Director of Operations

Free parking

TripAdvisor rating 5.0/5

Muhammad Z TripAdvisor review

Room was lovely, no covered parking, and the aircond's fan a bit loud. Wifi was superb. For the breakfast, juice or even latte will be available with extra cost. It is not free ya. Food selection for breakfast was more than enough.

Dear Muhammad Z, Many thanks for your wonderful comments regarding your stay at Mӧvenpick Hotel & Convention Centre KLIA.. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback and we hope to see you again soon for another memorable experience with us. Sincerely, Hairul Maharis General Manager

Great team!

TripAdvisor rating 5.0/5

alliLesve Business - TripAdvisor review

You feel welcomed, exceptional and attentive staff. The lounge is very well organized and in the morning you can really have lunch in peace I can only recommend this hotel. hotel located 5 minutes from the Petronas towers

Dear AlliLesve, Many thanks for your feedback regarding your stay at the Movenpick Hotel And Convention Centre Klia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hairul Maharis General Manager

No upto Accor gruop standard

TripAdvisor rating 2.0/5

SINalexTo Business - TripAdvisor review

Room water open close valve faulty still rent out the room, aircone cannot set temperature and hotel life was have dust and hair. I would sya not up to Accor group standards which i ever stay as many year as leclub member

Dear SinalexTo, Thank you for taking the time to tell us about your experience at the Mӧvenpick Hotel & Convention Centre KLIA . I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mӧvenpick Hotel & Convention Centre KLIA , we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hairul Maharis General Manager

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