Mövenpick Hotel And Convention Centre Klia 5 stars

Customer review rating (ALL Rating) 4.4/5 2,475 reviews

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Kompleks TH Sepang, Jalan Masjid KLIA, Sepang, 64000 Selangor Darul Ehsan, Malaysia

Description

Hotel extras

  • Convenient daily airport transfers and pre-bookable shuttle service are available.

  • Muslim-friendly hotel serving delectable non-alcoholic food and beverages.

  • Kids' club and outdoor play area, choice of family and female swimming pool for guests

  • Close to Kuala Lumpur International Airport KLIA1 and KLIA2 terminals

  • Green Globe Certified Hotel

Our accommodation(s)

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Hotel location

Mövenpick Hotel And Convention Centre Klia

Kompleks TH Sepang, Jalan Masjid KLIA, Sepang
64000 Selangor Darul Ehsan
Malaysia

GPS:2.78842, 101.678655

Telephone
Fax +60 3-8661 8600

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,475 reviews

TripAdvisor Rating  3.6/5  261 reviews

Customer review rating 5.0/5

Imran O. Families - Confirmed reviews ALL

I recently stayed at Movenpick and requested a small birthday cake to surprise my wife. The team prepared everything beautifully and delivered it with such warm hospitality. We truly appreciated the thoughtful gesture and the excellent service throughout our stay. Thank you, Movenpick, for making our celebration memorable and for providing a wonderful experience.

Dear Mr. Imran O., Thank you for choosing Mövenpick Hotel & Convention Centre KLIA for your recent stay and for taking the time to share your feedback with us. We are thrilled to hear that you had a pleasant experience and rated our service rendition as good during your stay. At Mövenpick, we are committed to providing exceptional service to all our guests, and your feedback is valuable to us as it helps us to ensure that we are meeting our guests' expectations. We look forward to welcoming you back to our hotel in the future and to providing you with another enjoyable stay. If there is anything we can do to make your next stay even more memorable, please do not hesitate to let us know. Thank you once again for choosing Mövenpick Hotel & Convention Centre KLIA. We appreciate your feedback and hope to have the pleasure of welcoming you back soon. Sincerely, Sangar Gopal @ Shawne Loyalty Manager Mövenpick Hotel & Convention Centre KLIA

Customer review rating 4.0/5

Rozila O. A. Business - Confirmed reviews ALL

Warm hospitality. Good food. Clean.

Dear Mrs. Rozila O. A., Thank you for choosing to stay at Mövenpick Hotel & Convention Centre KLIA and for taking the time to share your feedback. We are delighted to hear that your overall experience was satisfactory. Your feedback is invaluable to us as we strive to provide the best possible service to all our guests. We hope to have the pleasure of welcoming you back in the future for an even more enjoyable stay. If there is anything we can do to make your next stay even better, please do not hesitate to let us know. We look forward to serving you again soon. Sincerely, Sangar Gopal @ Shawne Loyalty Manager Mövenpick Hotel & Convention Centre KLIA

Customer review rating 4.0/5

Nurzawanah A. Families - Confirmed reviews ALL

Love to stay

Dear Ms. Nurzawanah A., Thank you for sharing your positive feedback regarding your recent stay with us. We are delighted to hear that you had a satisfactory experience and enjoyed your time at Mövenpick Hotel & Convention Centre KLIA. Your kind words are greatly appreciated and will be shared with our team. It is always a pleasure to receive such positive comments, and they serve as a great motivation for us to continue delivering excellent service. We look forward to welcoming you back in the future. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know. Sincerely, Sangar Gopal @ Shawne Loyalty Manager Mövenpick Hotel & Convention Centre KLIA

Customer review rating 4.0/5

Mohamad H. N. M. Business - Confirmed reviews ALL

Room is spacious, clean and nice. Dining experience would be excellent given the choices and speed of food, but the presence of flies in the restaurant needs to be looked into. Furthermore, the ice-creams smelled of durian!

Dear En Mohamad H. N. M., Warm Greetings from Mövenpick Hotel & Convention Centre KLIA! Thank you for sharing your feedback regarding your dining experience at our hotel. I sincerely apologize for the delays and quality issues you faced during your meals. It is our goal to provide delightful dining experiences, and I am disappointed to hear that we fell short in this area during your stay. We are actively addressing your concerns with our culinary team to ensure that our food quality and service speed meet the high standards our guests expect. Your feedback is invaluable, and it will help us make the necessary adjustments to enhance our restaurant operations. Sincerely, Sangar Gopal @ Shawne Loyalty Manager Mövenpick Hotel & Convention Centre KLIA

Customer review rating 3.5/5

Haji N. A. Business - Confirmed reviews ALL

Overall room was okay but the shower head was broken and the maintained crew did not come till end of stay

Dear Haji N. A. , I appreciate you reaching out to us regarding the cleanliness issues you encountered during your recent stay at Mövenpick Hotel & Convention Centre KLIA. I would like to extend my sincerest apologies for the oversight in maintaining the high standards we promise our guests. Cleanliness is a top priority for us, and I regret that we did not meet your expectations in this regard. Your feedback has been shared with our housekeeping team, and we are taking immediate steps to ensure that such lapses do not occur in the future. I understand that a clean and comfortable environment is essential to your experience, and I assure you that we are committed to making necessary improvements. Sincerely, Sangar Gopal @ Shawne Loyalty Manager Mövenpick Hotel & Convention Centre KLIA

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Other web-users rate our hotel

  • 1,617 reviews 8.8/10 Location
  • 2,063 reviews 7.6/10 Room
  • 2,045 reviews 8.6/10 Service
  • 111 reviews 3/10 WiFi
  • 854 reviews 6.5/10 Cleanliness
  • 690 reviews 8.8/10 Breakfast
  • 364 reviews 8.6/10 Pool
  • 138 reviews 1.4/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.