Mövenpick Hotel And Convention Centre Klia 5 stars

Customer review rating (ALL Rating) 4.4/5 3,210 reviews

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Description

Hotel extras

  • Convenient daily airport transfers and pre-bookable shuttle service are available.

  • Muslim-friendly hotel serving delectable non-alcoholic food and beverages.

  • Kids' club and outdoor play area

  • Choice of family and female swimming pool for guests

  • Close to Kuala Lumpur International Airport KLIA1 and KLIA2 terminals

Our accommodation(s)

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Hotel location

Mövenpick Hotel And Convention Centre Klia

Kompleks TH Sepang, Jalan Masjid KLIA, Sepang
64000 Selangor Darul Ehsan
Malaysia

GPS:2.78842, 101.678655

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  3,210 reviews

TripAdvisor Rating  3.5/5  229 reviews

Needs improvement!

TripAdvisor rating 2.0/5

maximilian1988 Couples - TripAdvisor review

This airport hotel presents a mixed experience that warrants a 3-star rating, showing both strengths and areas needing improvement. The staff provides a bright spot in the experience, particularly the airport shuttle driver who delivers exceptional service. Their friendly and professional approach demonstrates that quality hospitality remains a priority at the property. However, the hotel's physical condition shows significant signs of aging. The rooms particularly reflect this wear, falling below the standards typically associated with the Mövenpick brand. The dated furnishings and general condition indicate an urgent need for renovation and updating. The disparity between the quality of service and the physical state of the facilities creates an uneven experience. While the staff maintains high service standards, the aged infrastructure detracts significantly from the overall stay. For an airport hotel bearing a premium brand name, the current state of the rooms fails to meet expectations. A comprehensive renovation would help bring the physical facilities up to par with the quality of service provided by the staff. While the hotel remains functional for airport stays, travelers should adjust their expectations regarding room conditions until renovations are completed. The friendly service, particularly the shuttle service, provides some compensation for the dated facilities.

great location, though GRAB treats it still in KLIA

Customer review rating 4.0/5

Rh Solo - Confirmed reviews ALL

quiet stay, great breakfast, nice gym, though pool last timing is early at 7pm, I was thinking I could still swim at 8.30pm every trip I take with Grab is RM30.90 as it's technically a bit like going to or leaving airport.

Well located and good stay

Customer review rating 5.0/5

Dewi M. D. Friends - Confirmed reviews ALL

I was.stayed for one night. The hotel very closed to.the airport and have free airport transfer. athe breakfast was delicious. As a platium member of Accorplus, they upgrade my room.

well done

Customer review rating 5.0/5

M. Z. Business - Confirmed reviews ALL

best practices

Not the cleanest, but excellent breakfast

Customer review rating 2.0/5

Iwona Families - Confirmed reviews ALL

We stayed only one night, actually only 6 hours. Room was for three people, I messaged hotel asking if we need to request bed for the child one and hotel didn’t respond. Assumed there will be three beds. Only to find out that there was one king bed only and three breakfast’s. We had to pay additional for the bed and they’ve charged for breakfast as well. So it was after midnight and we awaited for bed to be made. Not even a duvet, they’ve brought a blanket. Breakfast was excellent! Amazing choice and very polite service. Hotel spacious and big room, comfortable bed, however mould in the bathroom. Unclean feeling overall.

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Other web-users rate our hotel

  • 2,020 reviews 8.7/10 Location
  • 2,759 reviews 7.4/10 Room
  • 2,447 reviews 8.1/10 Service
  • 168 reviews 3.4/10 WiFi
  • 1,090 reviews 6.1/10 Cleanliness
  • 945 reviews 8.9/10 Breakfast
  • 900 reviews 7.7/10 Amenities
  • 757 reviews 8.1/10 Vibe

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