ibis budget Madrid Albasanz 1 star

Customer review rating (ALL Rating) 4.4/5 1,027 reviews

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Description

Hotel extras

  • Suanzes metro stop is an 8-minute walk, with a direct line to Gran Vía

  • Adolfo Suarez Madrid-Barajas airport is 5 km away, and IFEMA is 3.7 km.

  • Riyadh Air Metropolitano Stadium is 3 km away, a 30-minute walk.

  • Covered parking available for a fee

  • MADBIT business district on Calle de Julián Camarillo

Our accommodation(s)

Book this hotel
Room 1

Double room with a 160x200 bed. Flat-screen TV, free Wi-Fi, bathroom with shower

Max. number of persons
2
Area
From 18 m² / 193 sq ft

Bedding

Double bed(s) x1

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Mirror

Media And Technology

Tv Facilities

  • DTT TV package
  • Web TV

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Keycard-operated door locks
  • Smoke alarm in room

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 18 m² / 193 sq ft
  • Bedding 1 x Double bed(s)

Double room with 35 inch x 79 inch - 90 cm x 200 cm single beds. Flat-screen TV, free WIFI, bathroom with shower

Max. number of persons
2
Area
From 18 m² / 193 sq ft

Bedding

Twin bed(s) x1

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Mirror

Media And Technology

Tv Facilities

  • DTT TV package
  • Web TV

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Keycard-operated door locks
  • Smoke alarm in room

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Single room with adapted bathroom. 47 inch x 79 inch - 120 cm x 200 cm bed. Flat-screen TV, free WIFI, bathroom with shower.

Max. number of persons
1
Area
From 19 m² / 204 sq ft
Accessibility
Accessible room

Bedding

Single bed(s) x1

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Mirror

Media And Technology

Tv Facilities

  • DTT TV package
  • Web TV

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Keycard-operated door locks
  • Smoke alarm in room

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Triple room for two adults and one child. 63 inch x 79 inch - 160 cm x 200 cm bed plus a single sofa bed. Flat-screen TV, free WIFI, bathroom with shower

Max. number of persons
3
Area
From 21 m² / 226 sq ft

Bedding

Double bed(s) x1

Single sofa bed(s) x1

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Mirror

Media And Technology

Tv Facilities

  • DTT TV package
  • Web TV

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Keycard-operated door locks
  • Smoke alarm in room

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Hotel location

ibis budget Madrid Albasanz

Calle Albasanz 63
28037 MADRID
Spain

GPS:40.438887, -3.62319

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • 99 rooms
  • 3 rooms for people with reduced mobility
  • One family room
  • 99 non-smoking rooms
  • 3 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French
  • Japanese

Reduced mobility Facilities

100% Non Smoking Property

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Luggage storage

  • Luggage storage Additional charge

Pets

Pets allowed Additional charge

Catering

Breakfast

  • Buffet Additional charge

Breakfast

Buffet

Amazing days always start with a great breakfast: replenish your energy with tasty and healthy treats.

Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Services

  • Cold breakfast

Restaurant

  • Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,027 reviews

Customer review rating 5.0/5

Johannes D. Couples - Confirmed reviews ALL

Dear Mr. D. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rafael P. Manager Assistant

Customer review rating 5.0/5

Helder F. V. M. Friends - Confirmed reviews ALL

Prezado Helder Obrigado pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-lo novamente em breve. Atenciosamente, Rafael P. Assistant Manager

Customer review rating 4.5/5

Simone Z. Solo - Confirmed reviews ALL

Dear Simone Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rafael P. Assistant Manager

Customer review rating 2.5/5

Christophe J. D. B. Solo - Confirmed reviews ALL

Dear Mr. B., Thank you for sharing your feedback and, above all, for your loyalty to ibis and Accor over the past 25 years. We are sorry to hear that your recent stay did not meet your expectations, particularly regarding the value for money and the service you received. Regarding our rates during Fruit Attraction, Madrid experiences exceptionally high demand during major international events, which naturally influences hotel prices across the city. Nevertheless, we understand your expectations and regret that you felt the experience did not justify the rate paid. We are particularly sorry that our team did not offer you a suitable solution upon your early arrival. While early check-in is always subject to availability, we fully agree that offering assistance and making our guests feel welcome should remain a priority, regardless of how busy the hotel may be. We also appreciate your comments regarding the shower design, Wi-Fi connection and booking experience. Your observations will be taken into consideration as we continue working to improve our services. Your long-standing loyalty is genuinely appreciated, and we regret that you did not feel sufficiently recognised as an ALL Accor member. We hope you will give us another opportunity to provide you with a more positive experience on your next visit to Madrid. Kind regards, Rafael P. Assistant Director ibis budget Madrid Albasanz

Customer review rating 1.0/5

Muhammad W. S. Friends - Confirmed reviews ALL

Dear Mr. S., We are sorry to read your comments, but we would like to clarify that requesting a credit card as a guarantee is part of our hotel's established policy and applies equally to all guests, without exception. This is a standard procedure designed to ensure the security of the hotel and its guests. ibis budget Madrid Albasanz is a professional establishment committed to maintaining high standards of quality, security and transparency. Our team follows established procedures and does not impose arbitrary rules on individual guests. We therefore strongly disagree with the accusation that our hotel engaged in a scam. Suggesting that our team attempted to defraud is a serious allegation that does not reflect our practices or the professional standards we uphold. We regret that you were dissatisfied with the information provided during check-in. Nevertheless, we believe it is important to distinguish between a hotel policy that a guest may disagree with and any suggestion of dishonest conduct, which we categorically reject. Kind regards, ibis budget Madrid Albasanz

Dear Mr. D. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rafael P. Manager Assistant

Customer review rating 5.0/5

Helder F. V. M. Friends - Confirmed reviews ALL

boa

Prezado Helder Obrigado pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-lo novamente em breve. Atenciosamente, Rafael P. Assistant Manager

Customer review rating 4.5/5

Simone Z. Solo - Confirmed reviews ALL

Clean room and comfortable bed! It was quiet (minus some drunk people in hallway around 4am). I stayed one night prior to international flight and it was a quick 10-15 min taxi to airport. Would stay again!

Dear Simone Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rafael P. Assistant Manager

Customer review rating 2.5/5

Christophe J. D. B. Solo - Confirmed reviews ALL

During the Fruit Expo in Madrid, my stay was utterly expensive for an IBIS Budget. I had better experiences with IBIS, being a recurring customer for about 25 years... Yet it's hard to see any positive signs for having being a Member for a long time.

Dear Mr. B., Thank you for sharing your feedback and, above all, for your loyalty to ibis and Accor over the past 25 years. We are sorry to hear that your recent stay did not meet your expectations, particularly regarding the value for money and the service you received. Regarding our rates during Fruit Attraction, Madrid experiences exceptionally high demand during major international events, which naturally influences hotel prices across the city. Nevertheless, we understand your expectations and regret that you felt the experience did not justify the rate paid. We are particularly sorry that our team did not offer you a suitable solution upon your early arrival. While early check-in is always subject to availability, we fully agree that offering assistance and making our guests feel welcome should remain a priority, regardless of how busy the hotel may be. We also appreciate your comments regarding the shower design, Wi-Fi connection and booking experience. Your observations will be taken into consideration as we continue working to improve our services. Your long-standing loyalty is genuinely appreciated, and we regret that you did not feel sufficiently recognised as an ALL Accor member. We hope you will give us another opportunity to provide you with a more positive experience on your next visit to Madrid. Kind regards, Rafael P. Assistant Director ibis budget Madrid Albasanz

Customer review rating 1.0/5

Muhammad W. S. Friends - Confirmed reviews ALL

I highly encourage people to not to book this hotel. They have own rules which are even not mentioned on websites and they did scam also.

Dear Mr. S., We are sorry to read your comments, but we would like to clarify that requesting a credit card as a guarantee is part of our hotel's established policy and applies equally to all guests, without exception. This is a standard procedure designed to ensure the security of the hotel and its guests. ibis budget Madrid Albasanz is a professional establishment committed to maintaining high standards of quality, security and transparency. Our team follows established procedures and does not impose arbitrary rules on individual guests. We therefore strongly disagree with the accusation that our hotel engaged in a scam. Suggesting that our team attempted to defraud is a serious allegation that does not reflect our practices or the professional standards we uphold. We regret that you were dissatisfied with the information provided during check-in. Nevertheless, we believe it is important to distinguish between a hotel policy that a guest may disagree with and any suggestion of dishonest conduct, which we categorically reject. Kind regards, ibis budget Madrid Albasanz

Customer review rating 1.5/5

Shuzo S. Solo - Confirmed reviews ALL

I stayed at the 2nd floor next to the lift. I was able to hear everytime the lift moves until midnight. Also, cleaners start cleaning very early and, as the walls are thin, I woke up with the noise everymorning.

Dear Shuzo, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Rafael P. Assistant Manager

Customer review rating 5.0/5

Jose S. Families - Confirmed reviews ALL

The room was very comfortable, it had all we needed. Additionally, the breakfast service was really good and even though it was a bit far from the city center, it was very well-connected with the metro so it was very convenient.

Dear Jose, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rafael P. Assistant Manager

Customer review rating 3.5/5

Patrick M. K. Business - Confirmed reviews ALL

4 nights stay at the hotel. Very basic amenities and the rooms are small.

Dear Patrick, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rafael P. Assistant Manager

Customer review rating 4.5/5

Efren D. A. Solo - Confirmed reviews ALL

Everything went well. The staff were cordial and very professional.

Dear Mr. d. A. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rafael P. Front Desk

Customer review rating 4.5/5

Eric G. E. Z. Solo - Confirmed reviews ALL

The room was super clean, the staff very nice and kind, it was all perfect! Thank you.

Dear Eric, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rafael P. Assistant Manager

Customer review rating 4.5/5

Hristina M. Families - Confirmed reviews ALL

People at the hotel were very friendly and polite, everything was good, maybe the only thing you can manage is to extend that place for breakfast. Because this days the weather was little cold and all people waited to eat inside, also they need some more plates, glasses and cutlery.

Dear Mrs. M. Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rafael Perelló Adjunto de dirección

Customer review rating 4.5/5

Rufaro M. Families - Confirmed reviews ALL

The hotel is well located, not far from Barajas Int airport and easy access to public transportation. The hotel is clean and has very friendly staff.

Dear Mr. M. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rafael P. Adjunto de dirección

Customer review rating 5.0/5

Jack C. G. E. S. M. Families - Confirmed reviews ALL

Good location, near to the airport. Comfortable beds, very clean bedroom and very affordable rates. We loved our quick stay and hopefully we will come back soon.

Thank you very much for your wonderful review and for giving us a perfect 100/100! We are delighted to know that you enjoyed our convenient location, comfortable beds, cleanliness, and excellent value for money. It is especially lovely to hear that you had such a pleasant stay with your family and that everything was easy and comfortable, even for a short visit. We will also be sure to share your kind mention of Santiago with him and the rest of our team. We truly appreciate your recommendation and your loyalty to the ALL Accor programme. We hope to have the pleasure of welcoming you and your family back very soon! Warm regards, Rafael

Customer review rating 3.5/5

Anonymous Friends - Confirmed reviews ALL

Comfortable bedding, up-to-date charging ports, and well-air-conditioned, but the bathroom door would not lock despite multiple attempts, and we weren't given a hand towel.

Dear Mr. Ling, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rafael P. Adjunto de Dirección

Customer review rating 3.0/5

Alexander A. Friends - Confirmed reviews ALL

- Good location for concerts and football events at the stadium. - Very clean, comfortable beds - Very basic breakfast, works like a cafeteria where you eat, pick up your plates and bring the tray to the collection trolley. - Very basic hotel, pick it if you want a place to sleep. Don’t pick if you expect to spend time in a hotel.

Dear Mr. A., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rafael P. Adjunto de dirección

Customer review rating 4.5/5

Tianxing L. Solo - Confirmed reviews ALL

Nice location — about a 10-minute walk from metro station. The staff were super friendly and helpful. The property is well managed, and there is a guarded gate for added safety. One downside: in my opinion, the breakfast is a bit expensive.

Customer review rating 5.0/5

Marcelo M. Families - Confirmed reviews ALL

Boa

Customer review rating 5.0/5

Carla A. A. P. Solo - Confirmed reviews ALL

Well located if you need go to the Rihyad Metropolitan but the metro Is near so Just 20/25 minutes to Plaza Mayor. Comfortable bed and good breakfast Lots of restaurants just opposite the entrance Kind staff,very helpful. Free cold water available ,just ask the reception for It.

Dear Guest, Thank you very much for taking the time to share your positive feedback. We are delighted to hear that you enjoyed our convenient location, comfortable beds, and breakfast, as well as the variety of restaurants nearby. It is especially rewarding to know that our team made you feel welcome and was able to assist you throughout your stay. We are also pleased that you appreciated the complimentary cold water available at reception—it's a small gesture that we hope adds to our guests' comfort. We truly appreciate your kind words and look forward to welcoming you back on your next visit to Madrid. Kind regards, The Hotel Team

Customer review rating 3.5/5

Par B. Families - Confirmed reviews ALL

Ok

Customer review rating 5.0/5

Anna B. Solo - Confirmed reviews ALL

I had all I needed . It was clean . And staff was very helpful and friendly.

Other web-users rate our hotel

  • 649 reviews 8.2/10 Location
  • 932 reviews 7.1/10 Room
  • 827 reviews 8.6/10 Service
  • 16 reviews 7.9/10 WiFi
  • 580 reviews 6.3/10 Comfort
  • 502 reviews 8.8/10 Cleanliness
  • 388 reviews 6.2/10 Breakfast
  • 308 reviews 7.2/10 Value

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