ibis budget Madrid Albasanz 1 star

Customer review rating (ALL Rating) 4.4/5 1,073 reviews

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Calle Albasanz 63, 28037 MADRID, Spain

Description

Hotel extras

  • Suanzes metro stop is an 8-minute walk, with a direct line to Gran Vía

  • Adolfo Suarez Madrid-Barajas airport is 5 km away, and IFEMA is 3.7 km.

  • Riyadh Air Metropolitano Stadium is 3 km away, a 30-minute walk.

  • Covered parking available for a fee

  • MADBIT business district on Calle de Julián Camarillo

Our accommodation(s)

Book this hotel
Room 1
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Room

Double room with 1 double bed

Photo out of - Double room with 1 double bed

Double room with a 160x200 bed. Flat-screen TV, free Wi-Fi, bathroom with shower

Max. number of persons
2
Area
From 18 m² / 193 sq ft

Bedding

Double bed(s) x1

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Mirror

Media And Technology

Tv Facilities

  • DTT TV package
  • Web TV

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Keycard-operated door locks
  • Smoke alarm in room

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 18 m² / 193 sq ft
  • Bedding 1 x Double bed(s)
See availabilities

Double room with 35 inch x 79 inch - 90 cm x 200 cm single beds. Flat-screen TV, free WIFI, bathroom with shower

Max. number of persons
2
Area
From 18 m² / 193 sq ft

Bedding

Twin bed(s) x1

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Mirror

Media And Technology

Tv Facilities

  • DTT TV package
  • Web TV

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Keycard-operated door locks
  • Smoke alarm in room

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Single room with adapted bathroom. 47 inch x 79 inch - 120 cm x 200 cm bed. Flat-screen TV, free WIFI, bathroom with shower.

Max. number of persons
1
Area
From 19 m² / 204 sq ft
Accessibility
Accessible room

Bedding

Single bed(s) x1

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Mirror

Media And Technology

Tv Facilities

  • DTT TV package
  • Web TV

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Keycard-operated door locks
  • Smoke alarm in room

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Triple room for two adults and one child. 63 inch x 79 inch - 160 cm x 200 cm bed plus a single sofa bed. Flat-screen TV, free WIFI, bathroom with shower

Max. number of persons
3
Area
From 21 m² / 226 sq ft

Bedding

Double bed(s) x1

Single sofa bed(s) x1

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Mirror

Media And Technology

Tv Facilities

  • DTT TV package
  • Web TV

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Keycard-operated door locks
  • Smoke alarm in room

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

ibis budget Madrid Albasanz

Calle Albasanz 63
28037 MADRID
Spain

GPS:40.438887, -3.62319

Telephone
Fax +34 810 58 37 69
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • 99 rooms
  • 3 rooms for people with reduced mobility
  • One family room
  • 99 non-smoking rooms
  • 3 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French
  • Japanese

Reduced mobility Facilities

100% Non Smoking Property

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Luggage storage

  • Luggage storage Additional charge

Pets

Pets allowed Additional charge

Catering

Breakfast

  • Buffet Additional charge

Breakfast

Photo out of - Breakfast

Buffet

Amazing days always start with a great breakfast: replenish your energy with tasty and healthy treats.

Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Services

  • Cold breakfast

Restaurant

  • Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,073 reviews

Customer review rating 3.0/5

Miguel L. Business - Confirmed reviews ALL

Customer review rating 4.0/5

Ilavenil D. R. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Salu T. Business - Confirmed reviews ALL

Dear Mr. T., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rafael P. Assistant Manager

Customer review rating 4.0/5

Mate V. Business - Confirmed reviews ALL

Customer review rating 3.0/5

Jennifer L. Couples - Confirmed reviews ALL

Dear Jennifer, Thank you for sharing your feedback. We are pleased to hear that you found our hotel clean and tidy and that your booking experience was efficient. Regarding luggage storage, we would like to clarify that charging for this service is not unusual in the hotel industry. Many hotels have already implemented luggage storage systems that allow guests to securely store their belongings for a few hours, sometimes for an additional fee. This is part of the way these services are managed, rather than an uncommon practice. Nevertheless, we appreciate your comments regarding breakfast variety and value for money, and we will take your suggestions into consideration as we continue working to improve our guests' experience. Kind regards,

Customer review rating 4.0/5

Ilavenil D. R. Couples - Confirmed reviews ALL

Overall expectations met. No frills hotel that gives what it promises (perhaps a few hooks on the wall would help?). Very clean. Close to metro (5-8 min walk): hotel door to Gran Via station is roughly 30-35 minutes. Rooms are small for two, but manageable. Staff quality though is no budget-level: they helped us fix issues, they were always polite and ready to help...a clear plus point.

Customer review rating 5.0/5

Salu T. Business - Confirmed reviews ALL

Good cosy hotel, good staff.

Dear Mr. T., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rafael P. Assistant Manager

Customer review rating 4.0/5

Mate V. Business - Confirmed reviews ALL

I know that the breakfast area is rather small, but some scrambled eggs and sausages would be great. Otherwise, it's a benchmark Ibis Budget hotel :)

Customer review rating 3.0/5

Jennifer L. Couples - Confirmed reviews ALL

This hotel is in an industrial area, very expensive and provides a minimal service. We were even charged extra to store our luggage for a few hours!

Dear Jennifer, Thank you for sharing your feedback. We are pleased to hear that you found our hotel clean and tidy and that your booking experience was efficient. Regarding luggage storage, we would like to clarify that charging for this service is not unusual in the hotel industry. Many hotels have already implemented luggage storage systems that allow guests to securely store their belongings for a few hours, sometimes for an additional fee. This is part of the way these services are managed, rather than an uncommon practice. Nevertheless, we appreciate your comments regarding breakfast variety and value for money, and we will take your suggestions into consideration as we continue working to improve our guests' experience. Kind regards,

Customer review rating 4.0/5

Anastasia W. Families - Confirmed reviews ALL

Friendly and service oriented staff Basic hotel but has everything you need Approx 7 mins walk to the metro station But not very well connected to the airport

Dear Anastasia, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rafael P. Assistant Manager

Customer review rating 4.5/5

Aleksandr O. Couples - Confirmed reviews ALL

The room was very small, but everything was new, modern, and clean. The staff were friendly and welcoming, and the outdoor terrace was fantastic — a lovely place to sit, relax, and enjoy a meal. Overall, we really enjoyed our stay! The only downside was the breakfast, which was quite basic and had a limited selection. Apart from that, everything was great!

Customer review rating 4.5/5

William M. Couples - Confirmed reviews ALL

The hotel is small but very well organized. The staff was very friendly and ready to help with a smile. I traveled to many countries and stayed in several hundred hotels before but I never seen a breakfast buffet so efficient as this one. Small but fine. The food was fresh and delicious.

Customer review rating 4.0/5

Lili K. Friends - Confirmed reviews ALL

The beds were very comfortable, it was clean and very convenient by one metro line to get to the city centre. The walls and the noice cancellation of the walls - the coorridor is not sufficient, some guests were loud, but apart from this small thing it was a great choice for a great price, very close to the centre.

Dear Lili Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rafael P. Manager Assistant

Customer review rating 5.0/5

Johannes D. Couples - Confirmed reviews ALL

Very nice staff, close to metro station, good location

Dear Mr. D. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rafael P. Manager Assistant

Customer review rating 5.0/5

Helder F. V. M. Friends - Confirmed reviews ALL

boa

Prezado Helder Obrigado pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-lo novamente em breve. Atenciosamente, Rafael P. Assistant Manager

Customer review rating 4.5/5

Simone Z. Solo - Confirmed reviews ALL

Clean room and comfortable bed! It was quiet (minus some drunk people in hallway around 4am). I stayed one night prior to international flight and it was a quick 10-15 min taxi to airport. Would stay again!

Dear Simone Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rafael P. Assistant Manager

Customer review rating 2.5/5

Christophe J. D. B. Solo - Confirmed reviews ALL

During the Fruit Expo in Madrid, my stay was utterly expensive for an IBIS Budget. I had better experiences with IBIS, being a recurring customer for about 25 years... Yet it's hard to see any positive signs for having being a Member for a long time.

Dear Mr. B., Thank you for sharing your feedback and, above all, for your loyalty to ibis and Accor over the past 25 years. We are sorry to hear that your recent stay did not meet your expectations, particularly regarding the value for money and the service you received. Regarding our rates during Fruit Attraction, Madrid experiences exceptionally high demand during major international events, which naturally influences hotel prices across the city. Nevertheless, we understand your expectations and regret that you felt the experience did not justify the rate paid. We are particularly sorry that our team did not offer you a suitable solution upon your early arrival. While early check-in is always subject to availability, we fully agree that offering assistance and making our guests feel welcome should remain a priority, regardless of how busy the hotel may be. We also appreciate your comments regarding the shower design, Wi-Fi connection and booking experience. Your observations will be taken into consideration as we continue working to improve our services. Your long-standing loyalty is genuinely appreciated, and we regret that you did not feel sufficiently recognised as an ALL Accor member. We hope you will give us another opportunity to provide you with a more positive experience on your next visit to Madrid. Kind regards, Rafael P. Assistant Director ibis budget Madrid Albasanz

Customer review rating 1.0/5

Muhammad W. S. Friends - Confirmed reviews ALL

I highly encourage people to not to book this hotel. They have own rules which are even not mentioned on websites and they did scam also.

Dear Mr. S., We are sorry to read your comments, but we would like to clarify that requesting a credit card as a guarantee is part of our hotel's established policy and applies equally to all guests, without exception. This is a standard procedure designed to ensure the security of the hotel and its guests. ibis budget Madrid Albasanz is a professional establishment committed to maintaining high standards of quality, security and transparency. Our team follows established procedures and does not impose arbitrary rules on individual guests. We therefore strongly disagree with the accusation that our hotel engaged in a scam. Suggesting that our team attempted to defraud is a serious allegation that does not reflect our practices or the professional standards we uphold. We regret that you were dissatisfied with the information provided during check-in. Nevertheless, we believe it is important to distinguish between a hotel policy that a guest may disagree with and any suggestion of dishonest conduct, which we categorically reject. Kind regards, ibis budget Madrid Albasanz

Customer review rating 1.5/5

Shuzo S. Solo - Confirmed reviews ALL

I stayed at the 2nd floor next to the lift. I was able to hear everytime the lift moves until midnight. Also, cleaners start cleaning very early and, as the walls are thin, I woke up with the noise everymorning.

Dear Shuzo, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Rafael P. Assistant Manager

Customer review rating 5.0/5

Jose S. Families - Confirmed reviews ALL

The room was very comfortable, it had all we needed. Additionally, the breakfast service was really good and even though it was a bit far from the city center, it was very well-connected with the metro so it was very convenient.

Dear Jose, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rafael P. Assistant Manager

Customer review rating 3.5/5

Patrick M. K. Business - Confirmed reviews ALL

4 nights stay at the hotel. Very basic amenities and the rooms are small.

Dear Patrick, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rafael P. Assistant Manager

Customer review rating 4.5/5

Efren D. A. Solo - Confirmed reviews ALL

Everything went well. The staff were cordial and very professional.

Dear Mr. d. A. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rafael P. Front Desk

Customer review rating 4.5/5

Eric G. E. Z. Solo - Confirmed reviews ALL

The room was super clean, the staff very nice and kind, it was all perfect! Thank you.

Dear Eric, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rafael P. Assistant Manager

Customer review rating 4.5/5

Hristina M. Families - Confirmed reviews ALL

People at the hotel were very friendly and polite, everything was good, maybe the only thing you can manage is to extend that place for breakfast. Because this days the weather was little cold and all people waited to eat inside, also they need some more plates, glasses and cutlery.

Dear Mrs. M. Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rafael Perelló Adjunto de dirección

Other web-users rate our hotel

  • 672 reviews 8.2/10 Location
  • 957 reviews 7/10 Room
  • 852 reviews 8.6/10 Service
  • 16 reviews 8.3/10 WiFi
  • 594 reviews 6.2/10 Comfort
  • 518 reviews 8.8/10 Cleanliness
  • 402 reviews 6/10 Breakfast
  • 315 reviews 7.2/10 Value

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