Novotel Madrid Center 4 stars

Customer review rating (ALL Rating) 4.6/5 4,622 reviews

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Hotel extras

  • Family Rooms with WIFI and air-conditioning

  • Newly renovated & expanded rooftop terrace. Great views of Madrid Skyline.

  • Telemedicine service with free access to medical teleconsultations.

  • 5 minutes from El Retiro park and 1.9 miles (3km) from the Paseo del Prado

  • Bus stops, taxi ranks and train and metro stations nearby.

Our accommodation(s)

Hotel location

Novotel Madrid Center

O Donnell 53
28009 MADRID

GPS:40.421618, -3.672168

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service


At the Eat Bar by Novotel, enjoy cuisine that has a clear focus on local produce whilst remaining loyal to the cosmopolitan spirit of Madrid. The menu features a range of simple yet authentic dishes in a relaxed environment.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  4,622 reviews

TripAdvisor Rating  4.0/5  2,632 reviews

Certificate of excellence 2023

Fantastic stay !!

Customer review rating 5.0/5

Timothy A. F. Business - Confirmed reviews ALL

So thoughtful, and helpful!!! Always welcoming !

Great stay overall

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Nice, clean room. Convenient bar in lobby. Breakfast was decent. Very convenient to stay while attending the IADC conference. Staff was very friendly and helpful. Interesting, the room had coffee pods but no coffee maker.

A good balance of (i) distance to the center and the airport; and (ii) facilities

TripAdvisor rating 4.0/5

JHLKAC Couples - TripAdvisor review

Choosing a vacation hotel tends to require balancing different forces (well unless you are financially unconstrained). The Novotel Madrid is not perfect but it is very good on a number of fronts. It is very close to the airport (20’ from terminal 1 in the 24H bus, with the bus stop 200 m from the hotel), it is relatively close (30’ walking) to Retiro/Barrio de Salamanca and 200 m from El Corte Ingles (Goya), the hotel per se is ok (with the add on of a very good good breakfast), and the price was among the best available when we made the reservation. This is a big hotel with lots of guests and so it is the opposite of some of the boutique places we have recently been. But taken all together is a nice choice.

We very much appreciate your comments regarding your stay at Novotel Madrid Center. It is always a pleasure to receive positive feedback. I will share your review with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, @Novotelmcenter

Well located, nice Hotel but Not Happy with my room

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Hotel is nice and well located, Bit my room in thia stay was worst than the kast time. Very dark and Not well ventilated.

Excellent stay

Customer review rating 5.0/5

Rdgal Families - Confirmed reviews ALL

I appreciate the cleanliness, spacious room with terrace, and the ease and timeliness of customer service when requesting items. The breakfast buffet is also excellent and well stocked.

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Other web-users rate our hotel

  • 1,891 reviews 9/10 Location
  • 2,362 reviews 7.3/10 Room
  • 2,402 reviews 9/10 Service
  • 58 reviews 4.2/10 WiFi
  • 1,289 reviews 8.5/10 Breakfast
  • 856 reviews 7.9/10 Cleanliness
  • 513 reviews 4.5/10 Value
  • 242 reviews 3.5/10 Pool

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