Novotel Madrid Center 4 stars

Customer review rating (ALL Rating) 4.5/5 3,696 reviews

Hotel extras

  • Family Rooms with WIFI and air-conditioning

  • Newly renovated & expanded rooftop terrace. Great views of Madrid Skyline.

  • Telemedicine service with free access to medical teleconsultations.

  • 5 minutes from El Retiro park and 1.9 miles (3km) from the Paseo del Prado

  • Bus stops, taxi ranks and train and metro stations nearby.

ALLSAFE approved hotel

Hotel location

Novotel Madrid Center

O Donnell 53
28009 MADRID

GPS:40.421618, -3.672168

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


At the Eat Bar by Novotel, enjoy cuisine that has a clear focus on local produce whilst remaining loyal to the cosmopolitan spirit of Madrid. The menu features a range of simple yet authentic dishes in a relaxed environment.

Our accommodation(s)

The Novotel rooms combine modernity and elegance, technology and equipment. All rooms have free Wi-Fi, air-conditioning, 49" flat-screen TV, safe, hairdryer and 24/7 room service. Select a Superior Room for the location on the upper floors of the hotel and additional amenities. Executive Rooms offer exclusivity and additional comfort during your stay thanks to their spaciousness, location and distinctive details.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,696 reviews

TripAdvisor Rating  4.0/5  2,563 reviews

Best Hotel Breakfast is Spain!!!

TripAdvisor rating 5.0/5

KarenAzinger TripAdvisor review

Fabulous breakfast! Best breakfast we had in Spain! A fabulous juice bar and everything you can imagine for breakfast. The hotel's location is great, within walking distance of Retiro Park and close to the great museums of Madrid. The staff is very helpful and they speak great English.

Service was really good.

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

The hotel is nice. The staff was helpful and friendly. Room service was really fast. The reason I'm not giving it a 10 is because the cafeteria was packed and noisy. Breakfast buffet was good but the noise made breakfast not very pleasant.

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

Technology needs upgrades. Rooms need universal ports for charging devices and laptops. Lack of crew room for crews. Showers leak water on the floor every time. Lighting is poor in rooms, especially bathrooms. Only 1 way to enter/exit. The doors on one side of the building are locked.

Comfortable and modern

Customer review rating 4.5/5

Elizabeth Business - Confirmed reviews ALL

Our group of 30 had a very pleasant stay…the kind staff, amazing breakfast enhanced our experience.

Best hotel ever

Customer review rating 5.0/5

Maria T. Families - Confirmed reviews ALL

I might have stayed in over 1000 hotels in my travelling career and personal vacays but this one was by far the best. It is definitely more than 4 stars thanks to the best breakfast buffett I've ever seen, amazing areas, lobby and design, awesome staff and a comfortable clean room that's not missing anything. Keep it up, Novotel Madrid!!!!

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Other web-users rate our hotel

  • 1,403 reviews 8.7/10 Location
  • 1,738 reviews 7.5/10 Room
  • 1,912 reviews 9.3/10 Service
  • 36 reviews 5.7/10 WiFi
  • 939 reviews 8.7/10 Breakfast
  • 620 reviews 8/10 Cleanliness
  • 591 reviews 7.5/10 Amenities
  • 404 reviews 8.2/10 Vibe

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