Novotel Madrid Center 4 stars

Name: Novotel Madrid Center - Hotels in Madrid - ALL
Address: O Donnell 53, MADRID, 28009, ES
Telephone: +34912214060
Rating: 4.5

Customer review rating (ALL Rating) 4.5/5 3,064 reviews

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O Donnell 53, 28009 MADRID, Spain

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Novotel Madrid Center

Hotel that makes every moment matter

In the exclusive Salamanca district, our property offers a prime location and great transport links. Just 220 yards (200 m) from the direct airport bus and an 8-min. walk from Retiro Park, it is ideal for business and leisure trips. Enjoy modern, comfortable rooms, 24-hour dining, an outdoor pool, seasonal terrace (June 1 to Sep 30) and one of Madrid's major convention centers with versatile event spaces.

Discover Madrid from Novotel Madrid Center, located in the heart of Salamanca district, one of the city's most exclusive and well-connected areas. Just minutes from Retiro Park and Movistar Arena, the hotel is ideal for both leisure and business trips. With the metro under 5 minutes away, Atocha station 10 minutes, and the airport just 20 minutes, you'll enjoy a prime location to explore Madrid with ease.

Experience the essence of Madrid at Novotel Madrid Center. Explore vibrant neighborhoods like Malasaña and La Latina, and enjoy its food, culture, and lively nightlife. All with the comfort you deserve.

"Hi! My team & I have been awaiting your arrival. It's important to us to share this space with you. You'll love it, trust me! Enjoy this experience in complete safety."

Jose-carlos CALDERON-PEREZ, Hotel Management

Hotel extras

Family Rooms with WIFI and air-conditioning
Convention Center and outdoor event spaces
Swimming pool and rooftop (June through September)
5 minutes from El Retiro park and 1.9 miles (3km) from the Paseo del Prado
Bus stops, taxi ranks and train and metro stations nearby.

Our accommodation(s)

Room

Standard Room with queen-size bed

2 pers. max
25 m² / 269 sq ft

Bedding 1 x Queen size bed(s)

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Room

Standard Room with twin beds

2 pers. max
25 m² / 269 sq ft

Bedding 2 x Twin bed(s)

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Room

Standard Room with queen-size bed and sofa bed.

3 pers. max
25 m² / 269 sq ft

Bedding 1 x Queen size bed(s) and 1 x Single sofa bed(s)

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Room

Standard Room with twin beds and sofa bed.

3 pers. max
25 m² / 269 sq ft

Bedding 2 x Twin bed(s) and 1 x Single sofa bed(s)

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Room

Standard room with a queen-size bed and 2 free children beds

4 pers. max
28 m² / 301 sq ft

Bedding 1 x Queen size bed(s) and 2 x Single sofa bed(s)

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Room

Superior Room with queen-size bed

2 pers. max
25 m² / 269 sq ft

Bedding 1 x Queen size bed(s)

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Room

Superior Room with twin beds

2 pers. max
25 m² / 269 sq ft

Bedding 2 x Single bed(s)

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Room

Executive Room with queen-size bed and lounge area

4 pers. max
42 m² / 452 sq ft

Bedding 1 x Queen size bed(s) and 1 x Double sofa bed(s)

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Room

Executive Room with terrace

4 pers. max
32 m² / 344 sq ft

Bedding 1 x Double sofa bed(s) and 1 x Queen size bed(s)
Most of the accommodation: Balcony

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Room

Superior Suite with king-size bed

4 pers. max
50 m² / 538 sq ft

Bedding 1 x King size bed(s) and 1 x Double sofa bed(s)
Most of the accommodation: Corner Room

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Hotel location

Novotel Madrid Center

O Donnell 53
28009 MADRID
Spain

GPS:40.421618, -3.672168

+34 912 21 40 60

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Meeting rooms
100% Non Smoking Property
Room service

Pool

Swimming pool in summer season (June 1 to September 30)

Meetings & Events

Number of Meeting Room: 10
Surface of the largest room: 760 m² / 8181 sq ft
Maximum seats capacity: 800
Maximum capacity for banquets: 450

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.5/5 3,064 reviews

Ruby L. V. V. Families - 6/10/2026 Confirmed reviews ALL

Close to great restaurants, easy access to catch a taxi, or Metro

Dear Ruby, Thank you for your kind words regarding our location and comfort. We are delighted to hear that you enjoyed the convenience of nearby restaurants and transportation options. Your satisfaction is our priority. Best regards, Novotel Madrid Center

Shoaib F. Families - 6/8/2026 Confirmed reviews ALL

Thanks for all staff specially

Dear Shoaib, Thank you for your kind words regarding our staff. We are delighted to hear that you had an excellent experience during your stay. Your appreciation serves as a great motivation for our team. Best regards, Novotel Madrid Center

Sarah B. Business - 6/8/2026 Confirmed reviews ALL

All was up to the expectations or above. If I had to make a suggestion for improvement is the air conditioning in the room seemed not to work or I at least was unable to lower the temperature in the room.

Dear Sarah, Thank you for your kind words regarding our location, breakfast, and staff. We appreciate your feedback about the air conditioning, and we will take it into consideration as we strive to enhance our guest experience. Goodbye, and best regards, Novotel Madrid Center

Ernesto R. Solo - 6/5/2026 Confirmed reviews ALL

The staff was very kindful, the hotel was amazing.

Dear Ernesto, Thank you for your generous feedback. We are delighted to hear that our staff's kindness and the hotel's quality contributed to your enjoyable stay. Your compliments will be shared with our team, as they strive to provide exceptional service. Goodbye and best regards, Novotel Madrid Center

Sarah W. K. Families - 5/31/2026 Confirmed reviews ALL

No bells and whistles, you get what you pay for

Dear Sarah, Thank you for your feedback. We appreciate your perspective on the value of your stay. Our aim is to provide a comfortable experience that aligns with our pricing, and we regret that we did not exceed your expectations. Best regards, Novotel Madrid Center