Novotel Madrid Center Hotel 4 stars

TripAdvisor rating 4.0/5 2,389 reviews
Novotel Madrid Center
See on a map
+ 25 Services
Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?

ALL - Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • Family Rooms with WIFI and air-conditioning

  • Advantage 2

  • Advantage 3

  • 5 minutes from El Retiro park and 1.9 miles (3km) from the Paseo del Prado

  • Bus stops, taxi ranks and train and metro stations nearby.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Porter
  • Concierge
Leisure and activities
  • Terrace pool open from June 1 to September 30, 2018
  • Fitness centre
  • Services for children
  • Bicycles rental
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 22 meeting room(s)
  • Congresses/conventions
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Novotel Madrid Center

O Donnell 53
28009
madrid
spain

Tel: +34912214060

Fax: (+34)91/5745601

Contact email

Check-in from 14h00

Check out up to 12h00

  • EMT TRANSPORTE :   28 26 C 2 O DONNELL

  • EMT METRO MADRID :   LINEA 6 O DONNELL

  • By plane

    MADRID BARAJAS At 12km / 7.46 miles

  • By train

    ATOCHA At 3.6km / 2.24 miles

GPS :40.421618, -3.672168

Our accommodations

Novotel rooms combine modernity and elegance, technology and furnishings. All rooms are equipped with free WIFI, air-conditioning, minibar, 37" flat-screen TV, safe, hairdryer and rain shower. Select a Superior Room for the location on the upper floors of the hotel and additional amenities. Executive Rooms offer exclusivity and additional comfort during your stay thanks to their spaciousness, location and distinctive details.

Standard Room with queen-size bed

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe

Standard Room with twin beds

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe

Standard Room with queen-size bed and sofa bed.

  • Max. number of persons: 3
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe

Standard Room with twin beds and sofa bed.

  • Max. number of persons: 3
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe

Standard room with a queen-size bed + 2 free children's beds

  • Max. number of persons: 4
  • Area: From 28
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe

Superior Room with queen-size bed

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe

Superior Room with twin beds

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe

Executive Room with queen-size bed and lounge area

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe

Executive Room with terrace

  • Max. number of persons: 4
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe

Superior Suite with king-size bed

  • Max. number of persons: 4
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe

Our restaurants and bars

EAT BAR

Type of cuisine: Gourmet

At the Eat Bar by Novotel, enjoy cuisine that has a clear focus on local produce whilst remaining loyal to the cosmopolitan spirit of Madrid. The menu features a range of simple yet authentic dishes in a relaxed environment.

Lunch

00:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

00:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

EAT BAR

Photo non contractuelle / Strictly non binding

The dynamic and adaptable Eat Bar by Novotel is the heart of life at the hotel. Enjoy a range of services, from aperitifs to lunch in a relaxed environment. Watch sports on the large VideoWall and feel like you are there.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 22

  • Maximum size: 800

  • Maximum capacity: 1,000 people

  • Maximum banquet capacity: 600 people

Find out more

Our guest reviews for
Novotel Madrid Center

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

8,366 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,389 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Perfect

Customer review rating 4.5/5

Elena S. Business - 14/01/2020 Confirmed reviews ALL

Staff is very good, cleaning was perfect, kind staff, very welcoming reception, room is good and modern.

Customer review rating 4.5/5

Ramón N. Solo - 12/01/2020 Confirmed reviews ALL

Normal

Every facility and comfort in a really convenient location.

Customer review rating 4.5/5

Cat E. Couples - 09/01/2020 Confirmed reviews ALL

Really comfortable, well-appointed room and en-suite shower-room. Easy access to public transport to city centre.

Excellent experience

Customer review rating 4.5/5

Catalina Families - 09/01/2020 Confirmed reviews ALL

Great experience at the Novotel Madrid Centre hotel. Great location and very nice hotel to stay at. Fully recommend it.

Noisy

Customer review rating 4.5/5

Maria L. J. Families - 08/01/2020 Confirmed reviews ALL

It had a very noisy external room. We had it changed the next day and we could hear music or vibrations at 4 in the morning every night during our stay. One of the evenings we needed a pillow for our son's bed (which had none) and we were bluntly told there were no pillows after we called back 15 minutes after we had placed our request. Only when we said we wanted to see the customer claims book, someone called back to say they now had a pillow. It was not a pleasant stay which is a pity since this is not the first time I stay there.

Wonderful

Customer review rating 4.5/5

Nisha H. M. Families - 07/01/2020 Confirmed reviews ALL

It was such a wonderful experience to stay with Novotel Madrid Centre. The staff was extremely helpful and well mannered, always ready to help. The rooms are also good.

Fabuloso

Customer review rating 4.5/5

Juan Couples - 07/01/2020 Confirmed reviews ALL

100% recomendable

Good breakfast, but bad service, both reception and cleaning service

Customer review rating 4.5/5

Anonymous Families - 07/01/2020 Confirmed reviews ALL

Enjoyed good breakfast, but with bad experience with reception and cleaning service. The cleaning service did not clean the room well, forgot instant coffee bags etc.

Nice hotel with great breakfast

Customer review rating 4.5/5

Abdes Friends - 05/01/2020 Confirmed reviews ALL

Very nice and clear hotel. Not far from the center. Gym can be improved.

Good and satisfactory as expected

Customer review rating 4.5/5

A. Families - 04/01/2020 Confirmed reviews ALL

Good and satisfactory as expected

Great stay

Customer review rating 4.5/5

Teresa Families - 02/01/2020 Confirmed reviews ALL

Larger room with balcony, enough for our family of 4 (2 kids). Comfortable room with all amenities, stylish and welcoming lobby/lounge area, with bar and restaurant.

Good location, clean, ample room

Customer review rating 4.5/5

Angela Families - 01/01/2020 Confirmed reviews ALL

Easy to find, well connected by tube, nice personnel and clean rooms. Only criticism the very high price of the breakfast.

Very nice

Customer review rating 4.5/5

Mohamed. Families - 01/01/2020 Confirmed reviews ALL

Well welcomed. Simple and efficient. Very good breakfast. Warm atmosphere. Really. Fully satisfied. Many thanks.

Great hotel with excellent service.

Customer review rating 4.5/5

Alebu M. Couples - 01/01/2020 Confirmed reviews ALL

Hotel had all the mod coms. Clean, comfortable rooms with plenty of space. Service was excellent. Buffet breakfast was generous with an array of good to choose from. Great value for money.

Excelent hotel in Madrid

Customer review rating 4.5/5

Lidia Families - 30/12/2019 Confirmed reviews ALL

It is a good hotel, situed at an excellent city zone. The treatment at reception was very good. The room was very clean and modern, but a bit small The beds are are very comfortable, but the closet only have got 3 hangers. I liked the shower very much. I think the price of the parking is very expensive.

Perfect

Customer review rating 4.5/5

Flavio Couples - 30/12/2019 Confirmed reviews ALL

Fast check-in, roomy suite, King bed. Just had a perfect night sleep and a good shower.

Very good, friendly and efficient staff.

Customer review rating 4.5/5

Ross Couples - 28/12/2019 Confirmed reviews ALL

Great experience, very helpful and friendly staff. Recommended place to stay

Helpful and understanding. Perfect!!

Customer review rating 4.5/5

Karen W. Solo - 25/12/2019 Confirmed reviews ALL

I had booked for a week as my son was in hospital in Madrid in hospital. Due to complications I needed to extend my stay whilst I was there. Not only was I able to keep my room for longer, all the staff were immensely kind to me. I would particularly like to praise Yuri on reception who could not have been more professional and caring.

Deserving

Customer review rating 4.5/5

Anonymous Families - 21/12/2019 Confirmed reviews ALL

Everything went well. Staff is friendly. Breakfast is complete with so many choices. We had a pleasant surprise cake offered by the hotel for my husband’s birthday. Room service is great. Nothing to complain.

Great hotel with attentative staff, clean modern rooms and a really energetic feel about it.

Customer review rating 4.5/5

Lol2810 Business - 20/12/2019 Confirmed reviews ALL

Easy check in, comfortable rooms and a lively and busy common areas with plenty of ativity going on. Made it feel like an exciting hotel rather than a quiet/boring hotel. Great area around the bar.

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in madrid