Novotel Madrid Center 4 stars

Name: Novotel Madrid Center - Hotels in Madrid - ALL
Address: O Donnell 53, MADRID, 28009, ES
Telephone: +34912214060
Rating: 4.5

Customer review rating (ALL Rating) 4.5/5 3,017 reviews

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O Donnell 53, 28009 MADRID, Spain

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Novotel Madrid Center

Hotel that makes every moment matter

Located in the exclusive Salamanca district, it offers a prime location with excellent transport links. Just 650 feet from the direct airport bus and an 8-minute walk to Retiro Park, it's perfect for leisure or business trips. Enjoy modern, comfortable rooms, 24-hour dining, an outdoor pool, seasonal terrace (June 1-Sept 15), and one of Madrid's largest convention centers with versatile event spaces.

Discover Madrid from Novotel Madrid Center, located in the heart of Salamanca district, one of the city's most exclusive and well-connected areas. Just minutes from Retiro Park and Movistar Arena, the hotel is ideal for both leisure and business trips. With the metro under 5 minutes away, Atocha station 10 minutes, and the airport just 20 minutes, you'll enjoy a prime location to explore Madrid with ease.

Experience the essence of Madrid at Novotel Madrid Center. Explore vibrant neighborhoods like Malasaña and La Latina, and enjoy its food, culture, and lively nightlife. All with the comfort you deserve.

"Hi! My team & I have been awaiting your arrival. It's important to us to share this space with you. You'll love it, trust me! Enjoy this experience in complete safety."

Jose-carlos CALDERON-PEREZ, Hotel Management

Hotel extras

Family Rooms with WIFI and air-conditioning
Convention Center and outdoor event spaces
Swimming pool and rooftop (June through September)
5 minutes from El Retiro park and 1.9 miles (3km) from the Paseo del Prado
Bus stops, taxi ranks and train and metro stations nearby.

Our accommodation(s)

Room

Standard Room with queen-size bed

2 pers. max
25 m² / 269 sq ft

Bedding 1 x Queen size bed(s)

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Room

Standard Room with twin beds

2 pers. max
25 m² / 269 sq ft

Bedding 2 x Twin bed(s)

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Room

Standard Room with queen-size bed and sofa bed.

3 pers. max
25 m² / 269 sq ft

Bedding 1 x Queen size bed(s) and 1 x Single sofa bed(s)

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Room

Standard Room with twin beds and sofa bed.

3 pers. max
25 m² / 269 sq ft

Bedding 2 x Twin bed(s) and 1 x Single sofa bed(s)

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Room

Standard room with a queen-size bed and 2 free children beds

4 pers. max
28 m² / 301 sq ft

Bedding 1 x Queen size bed(s) and 2 x Single sofa bed(s)

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Room

Superior Room with queen-size bed

2 pers. max
25 m² / 269 sq ft

Bedding 1 x Queen size bed(s)

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Room

Superior Room with twin beds

2 pers. max
25 m² / 269 sq ft

Bedding 2 x Single bed(s)

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Room

Executive Room with queen-size bed and lounge area

4 pers. max
42 m² / 452 sq ft

Bedding 1 x Queen size bed(s) and 1 x Double sofa bed(s)

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Room

Executive Room with terrace

4 pers. max
32 m² / 344 sq ft

Bedding 1 x Double sofa bed(s) and 1 x Queen size bed(s)
Most of the accommodation: Balcony

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Room

Superior Suite with king-size bed

4 pers. max
50 m² / 538 sq ft

Bedding 1 x King size bed(s) and 1 x Double sofa bed(s)
Most of the accommodation: Corner Room

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Hotel location

Novotel Madrid Center

O Donnell 53
28009 MADRID
Spain

GPS:40.421618, -3.672168

+34 912 21 40 60

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Meeting rooms
100% Non Smoking Property
Room service

Pool

Swimming pool in summer season (June 1 to September 30)

Meetings & Events

Number of Meeting Room: 10
Surface of the largest room: 760 m² / 8181 sq ft
Maximum seats capacity: 800
Maximum capacity for banquets: 450

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.5/5 3,017 reviews

Sebastien B. M. Business - 5/22/2026 Confirmed reviews ALL

Noisy room on street side - we could hear everything on the street windows does not close sheets were not clean (black marks on them)

Dear Sebastien, Thank you for sharing your feedback regarding your recent stay. We apologize for the inconveniences you experienced with noise and the cleanliness of your sheets. Your comments will be evaluated to enhance our services and ensure a better experience for our guests in the future. Best regards, Novotel Madrid Center

Lina P. Families - 5/21/2026 Confirmed reviews ALL

Perfect!

Dear Lina, Thank you for your wonderful feedback. We are delighted to hear that you had an excellent experience at our hotel. Your satisfaction is our top priority, and we look forward to welcoming you back soon. Best regards, Novotel Madrid Center

Chiao W. L. Business - 5/21/2026 Confirmed reviews ALL

Very friendly and service oriented team: Yuri: Reception where I was greeted Rabius: Very detailed person and patient

Dear Chiao, Thank you for your kind words regarding our excellent location and the welcoming nature of our staff. We are delighted to hear that you appreciated the service provided by Yuri and Rabius. Your feedback is greatly valued. Goodbye, and best wishes, Novotel Madrid Center

Sophie M. Business - 5/20/2026 Confirmed reviews ALL

Great rooms -very clean and a decent size. 2 bottles of complimentary water was an added bonus. Limited food & beverage options but becuase of its location it was easy to go out - however the 24hrs cafe and bar was great for late arrivals

Dear Sophie, Thank you for your positive feedback regarding your recent stay at Novotel Madrid Center. We are pleased to hear that you enjoyed our comfortable beds, clean rooms, and convenient location. We appreciate your comments about our food and beverage options and are glad that our 24-hour café and bar met your needs during your stay. Best regards, Novotel Madrid Center

Vicki B. Families - 5/19/2026 Confirmed reviews ALL

Totally relaxed. It is a large hotel that is run perfectly. Efficient is the best way to describe the hotel. Having everything run smoothly makes for a very relaxed stay.

Dear Vicki, Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our hotel efficient and that it contributed to a relaxing experience. Your feedback is greatly appreciated and motivates us to maintain our high standards. Best regards, Novotel Madrid Center