Novotel Madrid Center 4 stars

Customer review rating (ALL Rating) 4.5/5 3,137 reviews

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Description

Hotel extras

  • Family Rooms with WIFI and air-conditioning

  • Newly renovated & expanded rooftop terrace. Great views of Madrid Skyline.

  • Telemedicine service with free access to medical teleconsultations.

  • 5 minutes from El Retiro park and 1.9 miles (3km) from the Paseo del Prado

  • Bus stops, taxi ranks and train and metro stations nearby.

Our accommodation(s)

Hotel location

Novotel Madrid Center

O Donnell 53
28009 MADRID
Spain

GPS:40.421618, -3.672168

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

EAT BAR

At the Eat Bar by Novotel, enjoy cuisine that has a clear focus on local produce whilst remaining loyal to the cosmopolitan spirit of Madrid. The menu features a range of simple yet authentic dishes in a relaxed environment.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,137 reviews

TripAdvisor Rating  4.2/5  2,703 reviews

Customer review rating 5.0/5

Hilda A. S. Couples - Confirmed reviews ALL

We had a great stay and also a wonderful time at the concert. The hotel just topped the whole experience.

Dear Hilda, Thank you for your kind feedback. We are pleased to hear that you enjoyed a relaxing stay and appreciated our cuisine. It is wonderful to know that we contributed positively to your overall experience. Best regards, Novotel Madrid Center

Customer review rating 4.0/5

Wonseok S. Families - Confirmed reviews ALL

First impressions are important, but it's noisy and hectic because of the bar in the lobby.

Customer review rating 3.5/5

Mohamed F. Families - Confirmed reviews ALL

There should be tissues in the room When a second restaurant opens for breakfast it doesnt have everything like the main one. Also if ask for omlette on breakfast it takes more than 10 mins to do.- that should be faster specially its nothing special

Dear Mohamed, Thank you for your feedback regarding your recent stay. We appreciate your comments about the room amenities and the breakfast service. Your insights are invaluable as we strive to enhance guest experiences. We hope to welcome you back in the future. Best regards, Novotel Madrid Center

Customer review rating 4.5/5

Emmanouil A. C. Families - Confirmed reviews ALL

Very clean. Comfortable beds. Great location. Very rich breakfast buffet and good ala carte restaurant food. Some of the breakfast waiting staff not very friendly or helpful.

Dear Emmanouil, Thank you for your kind remarks regarding the comfort, cleanliness, and location of our hotel, as well as your positive feedback about our breakfast offerings. We appreciate your comments concerning the breakfast staff and will take them into account for future improvements. Best regards, Novotel Madrid Center

Customer review rating 5.0/5

Rui M. Friends - Confirmed reviews ALL

Great service, reception is responsive, good common area atmosphere

Dear Rui, Thank you for your kind words regarding your recent stay. We are pleased to know that you appreciated our responsive reception and the atmosphere of our common areas. Your feedback is highly valued, and we look forward to welcoming you back in the future. Best regards, Novotel Madrid Center

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Other web-users rate our hotel

  • 1,570 reviews 8.9/10 Location
  • 1,862 reviews 7/10 Room
  • 1,718 reviews 8.7/10 Service
  • 41 reviews 3.1/10 WiFi
  • 1,081 reviews 5.7/10 Comfort
  • 1,007 reviews 8.8/10 Breakfast
  • 675 reviews 7.6/10 Cleanliness
  • 379 reviews 4.3/10 Value

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