Customer review rating (ALL Rating) 4.5/5 9,449 reviews
ALLSAFE approved hotel
Family Rooms with WIFI and air-conditioning
Newly renovated & expanded rooftop terrace. Great views of Madrid Skyline.
Telemedicine service with free access to medical teleconsultations.
5 minutes from El Retiro park and 1.9 miles (3km) from the Paseo del Prado
Bus stops, taxi ranks and train and metro stations nearby.
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
At the Eat Bar by Novotel, enjoy cuisine that has a clear focus on local produce whilst remaining loyal to the cosmopolitan spirit of Madrid. The menu features a range of simple yet authentic dishes in a relaxed environment.
Check-in from - Check out up to
Novotel rooms combine modernity and elegance, technology and furnishings. All rooms are equipped with free WIFI, air-conditioning, minibar, 37" flat-screen TV, safe, hairdryer and rain shower. Select a Superior Room for the location on the upper floors of the hotel and additional amenities. Executive Rooms offer exclusivity and additional comfort during your stay thanks to their spaciousness, location and distinctive details.
Subject to availability
Subject to availability
Number of meeting rooms: 22
Maximum size: 800 m²
Maximum capacity: 1000 people
Maximum banquet capacity: 600 people
100% genuine reviews from our guestsFind out more
Good location for shops and restaurants.
Garth N. Couples - 22/11/2021 Confirmed reviews ALL
The hotel was spotless, checking in and out was seemless. The hotel had all the appearances and feel of a disciplined well run hotel. Bath robe and slippers a were a nice touch. Our only slight issue was our bedroom had a small window and therfore a little dark and the shower has very little pressure, a dribble by modern standards. I will be happy to return. The hotel represents good value for money for a capital city center.
Pekka Couples - 21/11/2021 Confirmed reviews ALL
The location is very well, near Salamanca shopping area and metro stations. Otherwise the hotel is normal big hotel but the room cleaning is not very good. Some morning the cleaner did not give any bath soap and the other morning there was lack of toilet paper. Also the free water bottles was gave only once in our week stay.
Very good stay
Armin Couples - 18/11/2021 Confirmed reviews ALL
I really liked the hotel. The location is very central and many restaurants, stores etc are easily reachable by foot or public transport. The room was clean and spacious. The whole hotel has a very pleasant smell, which I like a lot. All employees there are very friendly and supportive. Break fast was not bad, however only one day had good real eggs (Tuesday), but I have no idea why that was.
Well located, ideal for families, yummy food, kindness all around, would have appreciated room to be cleaner but they reacted very properly.
Anonymous Families - 15/11/2021 Confirmed reviews ALL
Anonymous Business - 14/11/2021 Confirmed reviews ALL
Great room, all new, very comfy
Our most recent 20 reviews
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