Novotel Madrid Center 4 stars

Customer review rating (ALL Rating) 4.6/5 4,062 reviews

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O Donnell 53, 28009 MADRID, Spain

Description

Hotel extras

  • Family Rooms with WIFI and air-conditioning

  • Newly renovated & expanded rooftop terrace. Great views of Madrid Skyline.

  • Telemedicine service with free access to medical teleconsultations.

  • 5 minutes from El Retiro park and 1.9 miles (3km) from the Paseo del Prado

  • Bus stops, taxi ranks and train and metro stations nearby.

Our accommodation(s)

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Hotel location

Novotel Madrid Center

O Donnell 53
28009 MADRID
Spain

GPS:40.421618, -3.672168

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Access and transport

Hotel services

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On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

EAT BAR

At the Eat Bar by Novotel, enjoy cuisine that has a clear focus on local produce whilst remaining loyal to the cosmopolitan spirit of Madrid. The menu features a range of simple yet authentic dishes in a relaxed environment.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  4,062 reviews

TripAdvisor Rating  4.2/5  2,665 reviews

Excellent location and great hotel for business travel

Customer review rating 4.5/5

Geraldine Business - Confirmed reviews ALL

Satisfactory, terrible WiFi.

Customer review rating 2.0/5

Tom Solo - Confirmed reviews ALL

Amazing overall experience

Customer review rating 5.0/5

Beatriz Friends - Confirmed reviews ALL

Dear Beatriz, Thank you for your kind words. We are delighted to hear that you had an amazing experience and that everything met your expectations. We look forward to welcoming you back in the future. Best regards, Novotel Madrid Center

Customer review rating 2.0/5

Andrew B. Business - Confirmed reviews ALL

Dear Andrew, Thank you for your feedback regarding your dining experience. We regret that the quality of food did not meet your expectations. Your comments will be taken into account as we continually strive to enhance our service offerings. Best regards, Novotel Madrid Center

Rude Luggage room guy

TripAdvisor rating 1.0/5

Excursion40591009594 TripAdvisor review

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Other web-users rate our hotel

  • 1,783 reviews 9.1/10 Location
  • 2,131 reviews 7.1/10 Room
  • 2,065 reviews 9/10 Service
  • 51 reviews 3.8/10 WiFi
  • 1,282 reviews 5.8/10 Comfort
  • 1,113 reviews 8.8/10 Breakfast
  • 760 reviews 7.5/10 Cleanliness
  • 475 reviews 4.3/10 Value

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Internal rules of procedure

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.