Novotel Madrid Campo de las Naciones

Novotel Madrid Campo de las Naciones 4 stars

Customer review rating (ALL Rating) 4.5/5 1,298 reviews

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Hotel extras

  • Hotel Certified ALLSAFE by SGS. Free medical teleassistance

  • Swimming pool is open from June 17 to September 17, weather permitting

  • Next to IFEMA and Palacio de Congresos. Metro Station "Fería de Madrid"

  • Family rooms (2 free children up to 16 years old)

  • Parking and "Feria de Madrid" metro 2 min away

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Madrid Campo de las Naciones

C/Amsterdam, n°3, Campo de las Naciones
28042 MADRID
Spain

  • CANILLEJAS-CAMPO NACIONES:  827 CAMPO NACIONES

  • NUEVOS MINISTERIO-CAMPO NACIONES:  122-112-104 CAMPO NACIONES

  • NUEVOS MINISTER - CAMPO NACIONES:  8 FERIA DE MADRID

  • By plane

    TORREJON AFB At 10km / 6 miles

  • By plane

    TORREJON AFB At 10km / 6 miles

  • By car

    FERIA DE MADRID A-10 At 3km / 1 miles

  • By car

    FERIA DE MADRID M-40 At 1km / 0 miles

  • By train

    ATOCHA At 8km / 4 miles

  • By train

    CHAMARTIN At 5km / 3 miles

  • By train

    LINEA 8 CAMPO DE LAS NACIONES At 0km / 0 miles

GPS:40.462482, -3.61447

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Gourmet Bar Madrid

Relaxed setting to experience food & travel with allusions to the Mediterranean through selective recipes accentuating the flavor of the best seasonal produce with Josper oven & Basque grill show cooking.

Our accommodation(s)

Spacious rooms refurbished in 2018, all of them with free Wi-Fi, kettle, safe, minibar, 55" smart TV, bathroom with shower or tub, hairdryer and eco-cleaning products.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,298 reviews

TripAdvisor Rating  4.0/5  161 reviews

Certificate of excellence 2022

Close to airport- no more shuttle

Customer review rating 2.5/5

Anonymous Families - Confirmed reviews ALL

The staff were very friendly. Nice park across the street with a freedtrain ride for kids. The air conditioning is locked to not go below 24 degrees celsius which was warm with a heatwave in Madrid and our room baking in the sun in the afternoon. I wish they'd bring back the airport shuttle- a taxi costs EUR20 and the ride is under 7 minutes.

Dear Christine Darcy H., Thank you for taking the time to tell us about your experience at the Novotel Madrid Campo de las Naciones. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Iván Añón Director General General Manager

Good location to the airport

Customer review rating 4.0/5

Dios Families - Confirmed reviews ALL

Rooms were clean and air conditioned was good. Really enjoyed our stay. The only thing I don’t like is the breakfast it’s boring and not many options to choose.

Dear IDA J., We very much appreciate your comments regarding your stay at the Novotel Madrid Campo de las Naciones. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Iván Añón Director General General Manager

Agradable

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Recomendado

Estimado Jordi , Le agradecemos enormemente sus comentarios en relación a su estancia en Novotel Madrid Campo de las Naciones. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Iván Añón Director General General Manager

AC was not working correctly

Customer review rating 3.0/5

Matias B. Business - Confirmed reviews ALL

AC was not cooling the room even when set the temperature to the minimum

Dear MATIAS RIBEIRO B., Thank you for taking the time to tell us about your experience at the Novotel Madrid Campo de las Naciones. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We have spoken to our technician in order to fix the problem. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Iván Añón Director General General Manager

Exactly what we needed

Customer review rating 4.5/5

Diego Business - Confirmed reviews ALL

Perfectly located for Ciudad Deportiva del Real Madrid, nice refreshing after a long day of training, excellent breakfast buffet, well-equipped room.

Dear Diego P., We very much appreciate your comments regarding your stay at the Novotel Madrid Campo de las Naciones. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Iván Añón Director General General Manager

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Other web-users rate our hotel

  • 578 reviews 8.9/10 Location
  • 736 reviews 7.1/10 Room
  • 813 reviews 8.6/10 Service
  • 14 reviews 9/10 WiFi
  • 397 reviews 8.1/10 Breakfast
  • 246 reviews 8.4/10 Cleanliness
  • 190 reviews 4.3/10 Value
  • 84 reviews 3.7/10 Pool

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