Novotel Madrid Campo de las Naciones

Novotel Madrid Campo de las Naciones 4 stars

Customer review rating (ALL Rating) 4.5/5 1,466 reviews

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Hotel extras

  • Hotel Certified ALLSAFE by SGS. Free medical teleassistance

  • Swimming pool is open from June 17 to September 17, weather permitting

  • Next to IFEMA and Palacio de Congresos. Metro Station "Fería de Madrid"

  • Family rooms (2 free children up to 16 years old)

  • Parking and "Feria de Madrid" metro 2 min away

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Madrid Campo de las Naciones

C/Amsterdam, n°3, Campo de las Naciones
28042 MADRID
Spain

GPS:40.462482, -3.61447

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Gourmet Bar Madrid

Relaxed setting to experience food & travel with allusions to the Mediterranean through selective recipes accentuating the flavor of the best seasonal produce with Josper oven & Basque grill show cooking.

Our accommodation(s)

Spacious rooms refurbished in 2018, all of them with free Wi-Fi, kettle, safe, minibar, 55" smart TV, bathroom with shower or tub, hairdryer and eco-cleaning products.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,466 reviews

TripAdvisor Rating  4.0/5  170 reviews

소음에 취약한 호텔

Customer review rating 2.0/5

Edward C. Business - Confirmed reviews ALL

Today, there is a wedding party. Although it is an important event in this hotel, it makes significant noise in my room. For about 5 hours, it was terrible due to noise. Because my room is very close to the event area, I would like to change my room, but there is no available room. There was no any more effort to solve this problem in this hotel. I cannot understand why I have to endure it.

Dear Mr. C., Thank you for taking the time to tell us about your experience at the Novotel Madrid Campo de las Naciones. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We hope that except for the 5 hours of the wedding you will enjoy your stay at the hotel. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Iván Añón Director General General Manager

Dirty sofa

Customer review rating 3.0/5

Jean Families - Confirmed reviews ALL

The second bed which was a sofa were full of dust and the grey pillow that they put behind the sofa were also full of dust

Dear Xueyong, Thank you for taking the time to tell us about your experience at the Novotel Madrid Campo de las Naciones. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I have spoken to the house keeping manager in order to take the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Iván Añón Director General General Manager

EASY TO GET FROM AIRPORT

Customer review rating 5.0/5

Michael M. Solo - Confirmed reviews ALL

Normal Novotel hospitality.

Dear Michael, We very much appreciate your comments regarding your stay at the Novotel Madrid Campo de las Naciones. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Iván Añón Director General General Manager

Great Stay

Customer review rating 5.0/5

Carla Couples - Confirmed reviews ALL

Well located, nice staff, amazing breakfast. Hotel is clean and tidy. Good pool area. Overall a very good experience.

Dear Carla, We very much appreciate your comments regarding your stay at the Novotel Madrid Campo de las Naciones. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Iván Añón Director General General Manager

Customer review rating 4.5/5

Liliana Families - Confirmed reviews ALL

Great hotel, confortable bed and pillows. Good breakfast and great location. Very close to the metro station. I strongly recommend this hotel

Dear LILIANA J., We very much appreciate your comments regarding your stay at the Novotel Madrid Campo de las Naciones. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Iván Añón Director General General Manager

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Other web-users rate our hotel

  • 689 reviews 9/10 Location
  • 823 reviews 7.4/10 Room
  • 914 reviews 8.7/10 Service
  • 15 reviews 8.4/10 WiFi
  • 484 reviews 8.5/10 Breakfast
  • 296 reviews 8.2/10 Cleanliness
  • 212 reviews 4.7/10 Value
  • 183 reviews 8.3/10 Vibe

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