Novotel Madrid Campo de las Naciones 4 stars

Customer review rating (ALL Rating) 4.5/5 1,834 reviews

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Novotel Madrid Campo de las Naciones - Image 1
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C/Amsterdam, n°3, Campo de las Naciones, 28042 MADRID, Spain

Description

Hotel extras

  • Strategic location next to IFEMA and a metro stop

  • Family stays, with two children up to 16 years old free of charge

  • Just 10 minutes by metro from Barajas airport

  • Outdoor terrace and outdoor swimming pool, open June to September

  • Nine meeting rooms for up to 380 people

Our accommodation(s)

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Hotel location

Novotel Madrid Campo de las Naciones

C/Amsterdam, n°3, Campo de las Naciones
28042 MADRID
Spain

GPS:40.462482, -3.61447

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Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Gourmet Bar Madrid

Come relax in our restaurant with a terrace, a cozy space offering succulent Mediterranean cuisine and live cooking. Its modern, contemporary design is suitable for both casual meals and special events.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,834 reviews

TripAdvisor Rating  4.0/5  213 reviews

Pet Friendly

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Everything was in order and the stay of our big dog was smooth and pleasant. Very recommended

Estimado Sr. BENEHARO G., Le agradecemos enormemente sus comentarios en relación a su estancia en Novotel Madrid Campo de las Naciones. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Equipo Novotel

Nothing special, but fine for a night

TripAdvisor rating 3.0/5

saoirsel509 TripAdvisor review

Nothing special in terms of decor, and all over showing its age, but it had everything you want for a night. The bed was comfortable. Check-in took an inordinate amount of time, so they're definitely marked down for that. Christmas decorations were really nice. Bar staff very helpful and friendly. Food not bad at all. Special shout out to Victor and Giselle for their friendly and efficient service.

Nice location close to park

Customer review rating 5.0/5

Saurabh Families - Confirmed reviews ALL

We had a good time. Nice walk around park and good breakfast

Dear SAURABH K., We very much appreciate your comments regarding your stay at the Novotel Madrid Campo de las Naciones. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Equipo Novotel

poor room quality

Customer review rating 1.0/5

Anonymous Business - Confirmed reviews ALL

the rooms are not comfortable and not clean.

Dear Mrs. R., Thank you for taking the time to tell us about your experience at the Novotel Madrid Campo de las Naciones. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Equipo Novotel

New stay at this hotel, another nice experience

Customer review rating 5.0/5

Pedro L. Couples - Confirmed reviews ALL

All went well - we arrived very late but we were very well received. The room was comfortable and well insolated, the mattress was super comfortable (the sofa, on the other hand, was chunky and useless - before they used to have a sofa/bed that was useful). People were nice as usual (a special mention to Mr. Domingo, the best breakfast cooker ever!), the breakfast is superb. Negative point - exceptionally I had to use the garage (there was a concert nearby) and it is extremely expensive at 23€/day.

Dear Mr. A., We very much appreciate your comments regarding your stay at the Novotel Madrid Campo de las Naciones. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Equipo Novotel

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Other web-users rate our hotel

  • 1,271 reviews 9/10 Location
  • 1,419 reviews 7.1/10 Room
  • 1,583 reviews 8.9/10 Service
  • 24 reviews 8.9/10 WiFi
  • 859 reviews 8.5/10 Breakfast
  • 605 reviews 8.3/10 Cleanliness
  • 571 reviews 6.8/10 Food
  • 410 reviews 3.6/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.