Ibis Madrid Calle Alcalá

Ibis Madrid Calle Alcalá 1 star

Customer review rating (ALL Rating) 4.5/5 1,515 reviews

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Hotel extras

  • Hotel recently renamed

  • Wanda Metropilatano Stadium 5 minutes away Enjoy the best sporting events!

  • Located 5 mi (8 km) from Spain's biggest airport, Adolfo Suárez Madrid-Barajas

  • It is close to the IFEMA exhibition center and the Plaza de Toros de Las Ventas

  • 5 min from Wanda Metropolitano stadium

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Ibis Madrid Calle Alcalá

Valentin Beato 20
28037 Madrid
Spain

GPS:40.439696, -3.626368

Telephone +34 913 75 90 43

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

IBIS KITCHEN

ibis Kitchen restaurant

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,515 reviews

TripAdvisor Rating  4.0/5  1,294 reviews

Customer review rating 4.0/5

Marcin Couples - Confirmed reviews ALL

Well communicated with city center - metro is 200 m from the hotel. Good Ibis standard (which is absolutely OK). Bar on spot. Very good personnel.

Dear Marcin We very much appreciate your comments regarding your stay at the ibis Madrid Calle Alcalá. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diego García Departamento de recepción Hotel Ibis Madrid Calle Alcalá C/ Valentin Beato 20 28037 Madrid Metro Suanzes Tel : ( 34 ) 91 375 90 43 Fax : ( 34 ) 91 375 01 50 H3… www.ibishotel.com

Good location, comfy bed.

Customer review rating 4.5/5

Frenchyweds Friends - Confirmed reviews ALL

Stayed two nights in October, room clean, bed comfortable, good towels. Reception staff very helpful. Good location on green metro line into city centre.

Dear Ewa, We very much appreciate your comments regarding your stay at the ibis Madrid Calle Alcalá. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diego García Departamento de recepción Hotel Ibis Madrid Calle Alcalá C/ Valentin Beato 20 28037 Madrid Metro Suanzes Tel : ( 34 ) 91 375 90 43 Fax : ( 34 ) 91 375 01 50 H3… www.ibishotel.com

ok stay

Customer review rating 2.5/5

Anonymous Solo - Confirmed reviews ALL

The room was quite spartan, just a bed and a bar stool, with built-in side tables next to bed. But the room and bathroom were clean. It would have been nice to have some glasses to use for drinks and more lighting. No toiletries or hand towels provided either. The location was so-so, right next to an automotive repair facility and an abandoned lot with a chain link fence. But the subway station was convenient. Staff at front desk were friendly and helpful.

Dear Marcy Ann, Thank you for taking the time to tell us about your experience at the ibis Madrid Calle Alcalá. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Diego García Departamento de recepción Hotel Ibis Madrid Calle Alcalá C/ Valentin Beato 20 28037 Madrid Metro Suanzes Tel : ( 34 ) 91 375 90 43 Fax : ( 34 ) 91 375 01 50 H3… www.ibishotel.com

Clean and quiet

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

Overall the stay is positive. The room and hotel was clean, with no noticeable noise from the outside (just some occasional noise from neighbors inside). Ivana at the reception helped me really well in several instances. It was disappointing that they were not able to hold my backpack for a day while I visited another city and then came back this same Ibis in Madrid for FOUR more nights (while another hotel in Munich did that, with pleasure, for one more night). And there was a booking and cost issue for the fourth night reservation.

Dear Radu, We very much appreciate your comments regarding your stay at the ibis Madrid Calle Alcalá. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diego García Departamento de recepción Hotel Ibis Madrid Calle Alcalá C/ Valentin Beato 20 28037 Madrid Metro Suanzes Tel : ( 34 ) 91 375 90 43 Fax : ( 34 ) 91 375 01 50 H3… www.ibishotel.com

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

satisfactoria

Dear Daniel, We very much appreciate your comments regarding your stay at the ibis Madrid Calle Alcalá. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diego García Departamento de recepción Hotel Ibis Madrid Calle Alcalá C/ Valentin Beato 20 28037 Madrid Metro Suanzes Tel : ( 34 ) 91 375 90 43 Fax : ( 34 ) 91 375 01 50 H3… www.ibishotel.com

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Other web-users rate our hotel

  • 491 reviews 8.8/10 Location
  • 641 reviews 6.5/10 Room
  • 657 reviews 9.1/10 Service
  • 17 reviews 9/10 WiFi
  • 432 reviews 6.6/10 Comfort
  • 272 reviews 7.9/10 Cleanliness
  • 257 reviews 8/10 Breakfast
  • 72 reviews 6.9/10 Amenities

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