Ibis Madrid Calle Alcalá 1 star

Customer review rating (ALL Rating) 4.4/5 1,955 reviews

Ibis Madrid Calle Alcalá - Image 1
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Description

Hotel extras

  • Great location, 3 minutes walk from Suanzes Metro station

  • Civitas Metropilatano Stadium 5 min. away Enjoy the best sporting events!

  • Located 5 mi (8 km) from Spain's biggest airport, Adolfo Suárez Madrid-Barajas

  • Located very close to the IFEMA fairground and the Las Ventas bullring

  • 5 min from Wanda Metropolitano stadium

Our accommodation(s)

Hotel location

Ibis Madrid Calle Alcalá

Valentin Beato 20
28037 Madrid
Spain

GPS:40.439696, -3.626368

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar

BAR-RENDEZ-VOUS

Relaxation on the menu. A bit to eat, something to drink... It's the one rendezvous you need for a new take on work and leisure.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,955 reviews

TripAdvisor Rating  4.0/5  1,327 reviews

estancia correcta

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

positiva

Dear Luis, We very much appreciate your comments regarding your stay at the ibis Madrid Calle Alcalá. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Iván Casado Departamento de recepción Hotel Ibis Madrid Calle Alcalá C/ Valentin Beato 20 28037 Madrid Metro Suanzes Tel : ( 34 ) 91 375 90 43 Fax : ( 34 ) 91 375 01 50 H3… www.ibishotel.com

Genial!

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Agradable y muy amable.

Estimada María, Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Madrid Calle Alcalá. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Iván Casado Departamento de recepción Hotel Ibis Madrid Calle Alcalá C/ Valentin Beato 20 28037 Madrid Metro Suanzes Tel : ( 34 ) 91 375 90 43 Fax : ( 34 ) 91 375 01 50 H3… www.ibishotel.com

Good stay

Customer review rating 4.5/5

Umaru S. T. Couples - Confirmed reviews ALL

It was very good and nice. One thing to be added to the room, BAR SOAP. Not everyone like to use liquid soap. The restaurant should variety of food.

Dear T., We very much appreciate your comments regarding your stay at the ibis Madrid Calle Alcalá. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Iván Casado Departamento de recepción Hotel Ibis Madrid Calle Alcalá C/ Valentin Beato 20 28037 Madrid Metro Suanzes Tel : ( 34 ) 91 375 90 43 Fax : ( 34 ) 91 375 01 50 H3… www.ibishotel.com

One of the worst stays in Accor Hotels unfortunately

Customer review rating 2.0/5

Pawel Couples - Confirmed reviews ALL

Room was OK but plenty of red ants, it should be taken care of really We went to another hotel initially (close to Ventas), it was our bad ofc but the staff wasnt helpful at all. Ofc it wasnt complicated, just a few stop by metro line but the staff really didnt care, we were told just „it’s a wrong hotel”. The staff in our proper hotel wasn’t super helpful either.

Fraud policies.

TripAdvisor rating 1.0/5

FlyingTuga Couples - TripAdvisor review

What a fraud. I booked this hotel for two days but due to personal matters, we could only go for one night. (Price per night was 139,65€ for the first night and 151,05€ for the second night. Total 290,70€). So, I contacted the hotel to change the reservation. 6 days in advance. I had a flexible rate so I could change the reservation. I got a reply that they could cancel the first night but I would then need to pay 239€ for the second night (previously 161,05€). So I could cancel one night but they would charge almost 90€ more for the other one. What a ridiculous policy. I complained but no reply. They didn’t care. So I canceled everything.

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Other web-users rate our hotel

  • 1,010 reviews 8.8/10 Location
  • 1,077 reviews 6.3/10 Room
  • 1,030 reviews 9/10 Service
  • 17 reviews 9.5/10 WiFi
  • 713 reviews 6.3/10 Comfort
  • 641 reviews 8.3/10 Breakfast
  • 490 reviews 7.6/10 Cleanliness
  • 176 reviews 5.5/10 Food

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