ibis Madrid Calle Alcalá 1 star

Name: Ibis Madrid Calle Alcalá - Hotels Madrid | all.accor.com - ALL
Address: Valentin Beato 20, MADRID, 28037, ES
Telephone: +34913759043
Rating: 4.5

Customer review rating (ALL Rating) 4.5/5 1,503 reviews

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Valentin Beato 20, 28037 MADRID, Spain

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ibis Madrid Calle Alcalá

Vibrant economy hotel, open to everyone

Welcome to ibis Madrid Calle Alcalá, perfect for leisure, concerts, family, or business trips. Just 2 minutes from Suanzes metro, you can reach the city center in under 25 minutes. Enjoy spacious, comfortable rooms with free WIFI, heating or air conditioning, and a luxurious queen-size bed designed for your relaxation. Our dedicated staff looks forward to welcoming you and ensuring a memorable stay.

Explore Madrid, starting with its streets, the Temple of Debod or Sol, among many other must-sees if you come to the capital. If you are more into shows, book your tickets now for any of the performances at the Gran Vía theaters. The hotel is 15 mins by bus from the IFEMA fairgrounds, 3 miles from the airport, and 7 miles from Atocha. Its perfect location allows you to reach the historic center in 20-30 minutes by subway. There, you can use stations such as Chueca, Gran Vía, Ópera, and Callao.

Vacation in the capital! Simply hop on a Madrid City Tour bus and see the entire city. You'll see the whole of Madrid from your seat! If you want to take pictures, hurry up before the traffic lights turn green! F1 Circuit - Madrid GP Spain.

My team and I are pleased to have the opportunity to welcome you to the ibis Madrid Calle Alcalá. It's the perfect place to experience Madrid, concerts at the Metropolitano, business... We hope you enjoy your hotel stay. Feel Welcome!

Nieves Ferrero, Hotel Management

Hotel extras

Just 20 minutes from the center by metro ("Suanzes" station 165 yards away)
Metropolitan Stadium 5 minutes away. Enjoy the best sporting events and concerts!
Located 5 miles from Spain's biggest airport, Adolfo Suárez Madrid-Barajas
Located very close to the IFEMA exhibition center and the Las Ventas bullring
Pet Friendly Hotel! Your pets are welcome at ibis

Our accommodation(s)

Room

Standard double room

2 pers. max
16 m² / 172 sq ft

Bedding 1 x Queen size bed(s)
Views: City View

See availabilities

Room

Room with 1 double bed and 1 sofa bed with the new ibis bed, for 2 adults and 1 child

3 pers. max
16 m² / 172 sq ft

Bedding 1 x Single bed(s) and 1 x Queen size bed(s)

See availabilities

Room

Superior Room

2 pers. max
22 m² / 236 sq ft

Bedding 1 x Single bed(s) and 1 x Queen size bed(s)
Views: City View

See availabilities

Hotel location

ibis Madrid Calle Alcalá

Valentin Beato 20
28037 MADRID
Spain

GPS:40.439696, -3.626368

+34 913 75 90 43

Railway station
Bus stop

SUANZES

Railway station

Access: 100 m / 0.06 mi 1 min walk

MENDEZ ALVARO ST

Bus stop

Access: 5 km / 3.11 mi

ATOCHA STATION

Railway station

Access: 5 km / 3.11 mi

CHAMARTIN

Railway station

Access: 5 km / 3.11 mi

ATOCHA

Railway station

Access: 6 km / 3.73 mi

Cívitas Metropol. Stadium

Sports centre

Access: 2 km / 1.24 mi

GOLF

Sports centre

Access: 3 km / 1.86 mi

PLAZA TOROS VENTAS

Tourist attraction

Access: 3 km / 1.86 mi

EL RETIRO JARDIN

Tourist attraction

Access: 5 km / 3.11 mi

PARQUE DEL RETIRO

Tourist attraction

Access: 5 km / 3.11 mi

MADRID CITY CENTRE

Museums

Access: 6 km / 3.73 mi 20 min drive

MADRID CITY CENTRE

Tourist attraction

Access: 6 km / 3.73 mi 20 min drive

MADRID CITY CENTRE

Historic monument

Access: 6 km / 3.73 mi 20 min drive

MADRID AUSTRIAS

Tourist attraction

Access: 6 km / 3.73 mi

EL PRADO MUSEO

Tourist attraction

Access: 7 km / 4.35 mi

EL PRADO

Tourist attraction

Access: 7 km / 4.35 mi

PUERTO DE ALCALA

Tourist attraction

Access: 7 km / 4.35 mi

JARDIN BOTANICO

Tourist attraction

Access: 7 km / 4.35 mi

FUENTE CIBELES

Tourist attraction

Access: 8 km / 4.97 mi

REINA SOFIA

Tourist attraction

Access: 8 km / 4.97 mi

PALACIO INFANTADO

Tourist attraction

Access: 8 km / 4.97 mi

THYESSEN BORNEMISZA

Tourist attraction

Access: 8 km / 4.97 mi

PALACIO DE LA OPERA

Tourist attraction

Access: 8 km / 4.97 mi

MADRID BORBONES

Tourist attraction

Access: 8 km / 4.97 mi

AQUOPOLIS

Tourist attraction

Access: 8 km / 4.97 mi

SANTIAGO BERNABEU

Sports centre

Access: 9 km / 5.59 mi

MUSEO DE CERA

Tourist attraction

Access: 9 km / 5.59 mi

PLAZA MAYOR

Tourist attraction

Access: 9 km / 5.59 mi

ZOO MADRID

Zoo

Access: 9 km / 5.59 mi 30 min drive

FAUNIA

Tourist attraction

Access: 10 km / 6.21 mi

CATEDRAL ALMUDENA

Tourist attraction

Access: 15 km / 9.32 mi

PALACIO REAL

Tourist attraction

Access: 15 km / 9.32 mi

TEMPLO DE DEBOD

Tourist attraction

Access: 16 km / 9.94 mi

ZOO

Tourist attraction

Access: 19 km / 11.81 mi

PARQUE ATRACIONES

Tourist attraction

Access: 20 km / 12.43 mi

ALCALA DE HENARES

Tourist attraction

Access: 23 km / 14.29 mi

PARQUE WARNER

Tourist attraction

Access: 30 km / 18.64 mi

CHINCHON

Tourist attraction

Access: 47 km / 29.21 mi

ARANJUEZ

Tourist attraction

Access: 55 km / 34.18 mi

EL ESCORIAL

Tourist attraction

Access: 70 km / 43.5 mi

TOLEDO

Tourist attraction

Access: 99 km / 61.52 mi

PLENILUNIO

Shopping centre/mall

Access: 3 km / 1.86 mi 15 min drive

PLENILINIO

Shopping centre/mall

Access: 5 km / 3.11 mi

Hotel services

Check-in from 12:00 PM - Check out up to 12:00 PM

On site

Car park
Pets welcome
Wheelchair accessible
Wi-Fi
Breakfast
Bar
100% Non Smoking Property

POPEAT

An invitation to relax. Recharge your batteries and enjoy a drink. The perfect place to work and unwind.

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5 1,503 reviews

Sandra S. S. Couples - 7/23/2026 Confirmed reviews ALL

Dear Sandra Thank you for your kind remarks regarding our location, breakfast offerings, and efficient check-in and check-out process. We are pleased to hear that you enjoyed these aspects of your stay. However, we regret to learn that the comfort of the bed and pillows did not meet your expectations. Your feedback is valuable, and we will consider it as we continually strive to enhance our guest experience. Thank you for choosing ibis Madrid Calle Alcalá. We hope to welcome you back in the future. Best regards, Luis Ortin Assistant Manager ibis Madrid Calle Alcalá

Shota I. Business - 7/21/2026 Confirmed reviews ALL

Dear Mr Shota, thank you so much for your lovely review. It is great to see that you had such a great stay with us, and that specially treatment given by Sam and Eduardo makes it even better. I will pass your message onto them! Again, thank you for your comments. Have a great day! Luis Ortin Assistant Manager

Daysi R. L. Couples - 7/19/2026 Confirmed reviews ALL

Overall, I had a comfortable stay. The room was clean, quiet, and comfortable, and I had no issues with noise. The location is excellent—it’s easy to take the train into downtown, there are several good restaurants nearby, and the hotel is very close to the airport, making it very convenient. There were a few missing amenities, such as tissues/Kleenex and a coffee maker, and only the basic bath towels were provided. My biggest concern was the front desk staff, especially some of the women at reception. They came across as unfriendly, rarely smiled, and seemed uninterested in helping guests. Too often, the answer was simply “no” without any effort to see if there was another way to help. Better customer service and a more welcoming attitude would make a significant difference to the guest experience. That said, I would definitely stay here again because of the comfort and the excellent location. I just hope the hotel invests more in customer service training, as a friendly and helpful front desk can make all the difference.

Dear Daysi, thank you so much for investing a minute of your time on this review. It is very valuable for us. I am glad to see that, overall, your stay did match your expectations. However, I am concerned about the situation you mentioned regarding some staff not being polite enough. Customer service is one of our main strenghts, and not being able to deliver a 10/10 service is something I will not let pass. Would you be so kind to write me back on lu… and let me know more details about these interactions, and also at what time they happened? Even a description of the receptionist would help me identify the issue so I can talk to the person directly. So sorry about this bad experience. Thank you again Daisy, and have a great day! Luis Ortin Assistant Manager

Dijana K. Families - 7/11/2026 Confirmed reviews ALL

Dear Dijana K., Thank you for sharing your positive experience at ibis Madrid Calle Alcalá. We are delighted to hear that you found our location convenient, as well as our rooms spacious and quiet. It is always our goal to provide a pleasant stay for our guests, and your feedback serves as encouragement for our team. Best regards, Dpto. Recepción Iván C.

Rosa G. Solo - 7/3/2026 Confirmed reviews ALL

Estimada Rosa , Agradecemos sinceramente su comentario positivo sobre su estancia en nuestro hotel. Nos alegra saber que su experiencia fue cómoda y agradable. Esperamos poder recibirla nuevamente en el futuro. Atentamente, ibis Madrid Calle Alcalá.

Web-users rating

Other web-users rate our hotel

999 reviews 8.8/10 Location
1,021 reviews 6.1/10 Room
1,249 reviews 9.1/10 Service
14 reviews 8.3/10 WiFi
645 reviews 5.8/10 Comfort
586 reviews 8.5/10 Breakfast
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35 reviews 8.9/10 Location
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6 reviews 6.7/10 Vibe

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

At ibis Madrid Calle Alcalá, check-in is from 12:00 pm and check-out is until 12:00 pm. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the All Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 pm.

Are there any special offers or discounts available?

Yes, ibis Madrid Calle Alcalá regularly offers special deals and discounts, mainly accessible through our All Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the All Accor app, to enjoy the best guaranteed rates and earn loyalty points.