Ibis Madrid Calle Alcalá Hotel 1 star

Name: Ibis Madrid Calle Alcalá
Address: Madrid, 28037, SPAIN
Telephone: (+34)91/3759043
Rating: 4.5

Customer review rating 4.5/5 5,739 reviews

ALLSAFE approved hotel

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+ 17 Services

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Ibis Madrid Calle Alcalá Hotel

Vibrant economy hotel, open to everyone

It is a pleasure for my team and me to have the opportunity to welcome you to ibis Madrid Calle Alcalá. We hope you enjoy the city and your stay in our hotel. Feel welcome!

Nieves Ferrero, Hotel Manager

Welcome to the ibis Madrid Valentín Beato hotel, ideal for your leisure stays with family as well as your business trips. Discover the whole of Madrid from our hotel thanks to its perfect location in the middle of Calle Alcalá. You can be in the city center in less than 30 minutes. You can also take advantage of our very comfortable rooms with free WIFI and heating and air conditioning, set up for your relaxation and featuring a luxurious Sweet Bed by ibis. The hotel is always served by attentive staff.

Vacation in the capital! Simply hop on a Madrid City Tour bus and see the entire city. You'll see the whole of Madrid from your seat! If you want to take pictures, hurry up before the traffic lights turn to green!

Hotel extras

Hotel recently renamed
5 min from Wanda Metropolitano stadium. Enjoy the best sporting events in the area
Located 5 mi (8 km) from Spain's biggest airport, Adolfo Suárez Madrid-Barajas
It is close to the IFEMA exhibition center and the Plaza de Toros de Las Ventas
5 min from Wanda Metropolitano stadium

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- WIFI in the communal areas
- WIFI in your room
- WIFI access
ParkingPaying
- Parking costs EUR 11 per day (Paying)Parking costs EUR 11 per day
- Parking costs EUR 11 per day (Paying)Parking costs EUR 11 per day
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Accessible bathroom
Maximum 2 pets per room, 15 euros per day/petPaying
Air conditioned
- Air conditioning
- Manual temperature control
Languages spoken at the hotel
- English
- Spanish
- French
Reception open 24 hours a day
Early check-in/Late check-outPaying
- EARLY CHECK IN FROM 9AM (Paying)"Want to enjoy the comfort of our rooms earlier in the day? Book your early check in online and you'll be able to access your room from 9am and make the most of your stay."
- LATE CHECK-OUT UP TO 5PM (Paying)Want to take your time? Extend your stay and keep your room until 5 pm on your departure day. Book this exclusive offer now.
Dry cleaning / Ironing

BreakfastPaying
1 restaurant(s)
1 bar(s)
Room service
- Opening hours : Week 12:00 am - 12:00 pm
- Opening hours : Week-end 12:00 am - 12:00 pm

Golf
- Golf course 18 holes(Nearby)
- Golf lessons(Nearby)

Self service business centre
Copy/print service available

Hotel location

Ibis Madrid Calle Alcalá

Valentin Beato 20
28037
madrid
spain

Tel: +34913759043

Fax: (+34)91/3750150

Contact email :

Check-in from 12h00

Check out up to 12h00

77 LINEA LINEA 104 :
SUANZES : LINE GREEN SUANZES
A2 :

By plane
BARAJAS AIRPORT At 8km / 4.97 miles
By train
ATOCHA At 6km / 3.73 miles
By train
ATOCHA STATION At 5km / 3.11 miles
By train
CHAMARTIN At 5km / 3.11 miles

GPS :40.439696, -3.626368

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Room for one or two persons equipped with the new bedding

Accessible room

Max. number of persons: 2
Area: From 20 m² / 215 sq ft

Wireless internet in your room
High speed internet
Satellite/cable colour TV
Business Desk
Direct dial telephone

Room with 1 double bed + 1 extra bed equipped with the new bedding

Accessible room

Max. number of persons: 3
Area: From 20 m² / 215 sq ft

Wireless internet in your room
High speed internet
Satellite/cable colour TV
Direct dial telephone

Rooms

Our restaurants and bars

IBIS KITCHEN

Type of cuisine: International

ibis Kitchen restaurant

Dinner

19:30 - 23:30

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

BAR-RENDEZ-VOUS

Relaxation on the menu. A bit to eat, something to drink... It's the one rendezvous you need for a new take on work and leisure.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Bien situe

Dayse C. Business - 10/10/2020 Confirmed reviews ALL

Curte mais agreable

Anonymous Families - 06/10/2020 Confirmed reviews ALL

sempre bene, ben accolti. Forse la reception un po rumorosa.

Estancia agradable

Elena Solo - 18/09/2020 Confirmed reviews ALL

Genial

Dear Elena, I greatly appreciate your comments regarding your stay at Ibis Madrid Calle Alcalá. It is always a pleasure to receive positive evaluations. I will extend your pleasant remarks to our team. I am sure that these comments will stimulate my entire team as we continually strive to improve the quality of our services. Thanking you once again for sharing your experience with us and hoping that your next visit will be as enjoyable as the previous one. Receive a cordial greeting. Diego Garcia Hotel Ibis Madrid Calle Alcalá C/ Valentin Beato 20 28037 Madrid Metro Suanzes Tel : ( 34 ) 91 375 90 43 Fax : ( 34 ) 91 375 01 50 H3… www.ibishotel.com

Room was not ready

Angel Business - 11/08/2020 Confirmed reviews ALL

We were coming with a baby with a tight timeschedule as we had an early morning flight. We specifically requested a baby cot in advance, which was acknowledged by staff, but they gave us a room with no cot, and so we were later transferred to a much bigger room. Baby cot arrived later on, so basically there was one hour delay in total, which meant we slept one hour less. Everything else was good. Clean, big room, smiley staff, quick and efficient invoice But unfortunately the delay was annoying and we cannot leave the best review.

Dear Angel, thank you very much for your review. All your comments are very helpful, so please allow me to apologize for the inconveniences created by not having a baby cot read at your arrival. At least, I am glad to see that the rest of your stay, including our staff, lived up to your expectations. We will be looking forward to welcoming you again soon. Kind regards, Luis Ortin Assistant Manager

Estancia agradable

Juan C. F. C. Business - 05/08/2020 Confirmed reviews ALL

Segura

Estimado Juan Carlos, En primer lugar, mil gracias por hacernos llegar tus comentarios a través de esta encuesta, cuyos resultados son muy valiosos para nosotros, y más si provienen de un huesped tan habitual como tú. Me alegra muchísimo ver que disfrutaste tanto de tu estancia en nuestro hotel, y ten por seguro que pasaré tus felicitaciones a Laura, Nataly, Nuria y Diego. Esperamos volver a verte muy pronto por Ibis Madrid Calle Alcalá. Que pases un feliz día! Luis Ortin Adjunto de dirección Hotel Ibis Madrid Calle Alcalá

Good stay

Anonymous Families - 20/03/2020 Confirmed reviews ALL

Nice clean and convenient

Dear Beatriz , I greatly appreciate your comments regarding your stay at ibis Madrid Calle Alcalá. It is always a pleasure to receive positive evaluations. I will extend your pleasant remarks to our team, especially our cleaning team. I am sure that these comments will stimulate my entire team as we continually strive to improve the quality of our services. Thanking you once again for sharing your experience with us and hoping that your next visit will be as enjoyable as the previous one. Receive a cordial greeting. Diego Garcia Hotel Ibis Madrid Calle Alcalá C/ Valentin Beato 20 28037 Madrid Metro Suanzes Tel : ( 34 ) 91 375 90 43 Fax : ( 34 ) 91 375 01 50 H3… www.ibishotel.com

Estancia agradable

Oswaldo Business - 17/03/2020 Confirmed reviews ALL

Estancia agradable

Dear Oswaldo fabian I greatly appreciate your comments regarding your stay at ibis Madrid Calle Alcalá. It is always a pleasure to receive positive evaluations. I will extend your pleasant remarks to our team. I am sure that these comments will stimulate my entire team as we continually strive to improve the quality of our services. Thanking you once again for sharing your experience with us and hoping that your next visit will be as enjoyable as the previous one. Receive a cordial greeting. Diego Garcia Hotel Ibis Madrid Calle Alcalá C/ Valentin Beato 20 28037 Madrid Metro Suanzes Tel : ( 34 ) 91 375 90 43 Fax : ( 34 ) 91 375 01 50 H3… www.ibishotel.com

Good stay

Vishal (. Families - 14/03/2020 Confirmed reviews ALL

Well where can o start First of all let me thank a few names I remember, Where as all the members were great. But a few never get out of mind . Eduardo Ruben David They are fantastic with public relations. Can’t thank them enough to make my stay so comfortable for 1 month. Apart from that the mitre tam was great and always helpful. I thank each and every person who made my stay wonderful. One feed back for sure I have been saying this over 4 years. A little ore attention on cleanliness would be nice . Not that they don’t o the job. But a lil more will help u more to make the rooms cleaner . I thank everyone who has made my stay wonderful . Appreciate it N see u guys soon. All The best .

Dear Vishal, I greatly appreciate your comments about your stay at ibis Madrid Calle Alcalá. It is always a pleasure to receive positive evaluations. I will extend your pleasant comments to our team. I am sure that these comments will stimulate my entire team, especially our cleaning team, as we continually strive to improve the quality of our services. Thanking you once again for sharing your experience with us and hoping that your next visit will be as enjoyable as the last. Receive a cordial greeting. Diego Garcia Hotel Ibis Madrid Calle Alcalá C/ Valentin Beato 20 28037 Madrid Metro Suanzes Tel : ( 34 ) 91 375 90 43 Fax : ( 34 ) 91 375 01 50 H3… www.ibishotel.com

Good

Saeed N. Business - 14/03/2020 Confirmed reviews ALL

Was good

Dear Saeed, I greatly appreciate your comments regarding your stay at ibis Madrid Calle Alcalá. It is always a pleasure to receive positive evaluations. I will extend your pleasant remarks to our team. I am sure that these comments will stimulate my entire team as we continually strive to improve the quality of our services. Thanking you once again for sharing your experience with us and hoping that your next visit will be as enjoyable as the previous one. Receive a cordial greeting. Diego Garcia Hotel Ibis Madrid Calle Alcalá C/ Valentin Beato 20 28037 Madrid Metro Suanzes Tel : ( 34 ) 91 375 90 43 Fax : ( 34 ) 91 375 01 50 H3… www.ibishotel.com

Gyyyy

Pablo Couples - 02/03/2020 Confirmed reviews ALL

Ghuuuu

Dear Sara I greatly appreciate your comments regarding your stay at ibis Madrid Calle Alcalá. It is always a pleasure to receive positive evaluations. I will extend your pleasant remarks to our team. I am sure that these comments will stimulate my entire team as we continually strive to improve the quality of our services. Thanking you once again for sharing your experience with us and hoping that your next visit will be as enjoyable as the previous one. Receive a cordial greeting. Diego Garcia Hotel Ibis Madrid Calle Alcalá C/ Valentin Beato 20 28037 Madrid Metro Suanzes Tel : ( 34 ) 91 375 90 43 Fax : ( 34 ) 91 375 01 50 H3… www.ibishotel.com

Anonymous Business - 28/02/2020 Confirmed reviews ALL

Check in muy lento

Dear Ignacio, I greatly appreciate your comments on your stay at the ibis Madrid Calle Alcalá. It is always a pleasure to receive comments that help us improve. I will share your comments with our team. I am sure that these comments will serve our entire staff as we strive to continually improve the quality of our services. Thanks again for sharing your experience, and we hope your next visit will be as pleasant as the last one. Sincerely, Diego García Hotel Ibis Madrid Calle Alcalá C/ Valentin Beato 20 28037 Madrid Metro Suanzes Tel : ( 34 ) 91 375 90 43 Fax : ( 34 ) 91 375 01 50 H3… www.ibishotel.com

Virtually next to a Metro

Robert Couples - 25/02/2020 Confirmed reviews ALL

Our second stay here - this time for seven nights and the staff were as pleasant as at our first stay . Breakfast is fine and the coffee good but oh that coffee machine - every day but one a problem with it ! Thanks to the cleaning staff who did such a good job with our room .

Dear Margaret, I appreciate your comments about your stay at the ibis Madrid Calle Alcalá. especially for our reception and cleaning staff It is always a pleasure to receive positive comments. I will share your comments with our team. I am sure that these comments will stimulate all our staff as we strive to continually improve the quality of our services. Thanks again for sharing your experience, and we hope your next visit will be as pleasant as the last one. Sincerely, Diego García. Hotel Ibis Madrid Calle Alcalá C/ Valentin Beato 20 28037 Madrid Metro Suanzes Tel : ( 34 ) 91 375 90 43 Fax : ( 34 ) 91 375 01 50 H3… www.ibishotel.com

Comfortable and modern

Richard R. Couples - 24/02/2020 Confirmed reviews ALL

One night stay and room good, breakfast excellent with sensible opening time however bar prices for the tapas were confusing and expensive - we thought we were buying the detention of tapas for €9.99 but it transpired that it was €9.99 for each of the 3 items total cost €29.97. Not happy with this and had we known in advance would not have purchased

Dear Nicola, I appreciate your comments on your stay at the ibis Madrid Calle Alcalá. It is always a pleasure to receive comments that help us improve. I will share your comments with our team. I am sure that this feedback will serve as a stimulus for all our staff as we strive to continually improve the quality of our services. Regarding the prices of the menu, we think they are clear but it will be something we will not miss high. Thanks again for sharing your experience, and we hope your next visit will be as pleasant as the last one. Sincerely, Diego García. Hotel Ibis Madrid Calle Alcalá C/ Valentin Beato 20 28037 Madrid Metro Suanzes Tel : ( 34 ) 91 375 90 43 Fax : ( 34 ) 91 375 01 50 H3… www.ibishotel.com

Friendly and helpful staff

Chris N. Couples - 23/02/2020 Confirmed reviews ALL

Nice breakfast, comfy bed.

Dear Christopher, I greatly appreciate your comments on your stay at the ibis Madrid Calle Alcalá. It is always a pleasure to receive positive comments. I will share your comments with our team. I am sure that these comments will stimulate all our staff as we strive to continually improve the quality of our services. Diego García. Hotel Ibis Madrid Calle Alcalá C/ Valentin Beato 20 28037 Madrid Metro Suanzes Tel : ( 34 ) 91 375 90 43 Fax : ( 34 ) 91 375 01 50 H3… www.ibishotel.com

Well located with parking

Tim Couples - 21/02/2020 Confirmed reviews ALL

I had checked in on line, when I got to the hotel there was one member of staff serving at the bar. I had to wait 10 minutes. I then had to convince her I had checked in on line before being given my room card.

Dear TIim, I greatly appreciate your comments on your stay at the ibis Madrid Calle Alcalá. It is always a pleasure to receive comments that help us improve. I am sorry for your waiting time. I will share your comments with our team. I am sure that this feedback will serve as a stimulus for all our staff as we strive to continually improve the quality of our services. Thanks again for sharing your experience, and we hope your next visit will be as pleasant as the last one. Sincerely, Diego García. Hotel Ibis Madrid Calle Alcalá C/ Valentin Beato 20 28037 Madrid Metro Suanzes Tel : ( 34 ) 91 375 90 43 Fax : ( 34 ) 91 375 01 50 H3… www.ibishotel.com

Good Location for short stay

Paul S. Solo - 02/02/2020 Confirmed reviews ALL

The hotel was suitably located with access to public transport and although the immediate area around the hotel was not residential it still felt safe when out and about regardless of the time of day. However the service in the hotel was disappointing with no recognition for membership status with the ALL program holding a Gold card there was not the benefit (free welcome drink) I have been used to when stopping at Ibis hotels and to make it worse they did not know about the ibis business card which also carry's benefits at ibis hotels (10% of bar and restaurant). Then when checking out it was very early due to my flight and yet I was still charged for breakfast for the last day, and in my room housekeeping didn't attend my room during my stay.

Dear Paul michael S., Thank you for taking the time to tell us about your experience at the ibis Madrid Calle Alcalá. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer, more in the case of ALL members. We know the great value of your status in Accos hotels; therefore your feedback is very important to us. I am so sorry about the lack of recognition by our staff. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Víctor T. Hotel Ibis Madrid Calle Alcalá C/ Valentin Beato 20 28037 Madrid Metro Suanzes Tel : ( 34 ) 91 375 90 43 Fax : ( 34 ) 91 375 01 50 H3… www.ibishotel.com

Excellent stay

Graham Couples - 31/01/2020 Confirmed reviews ALL

An excellent hotel. Good parking, nice room, friendly staff, tasty breakfast.

Dear Graham, We very much appreciate your comments regarding your stay at the ibis Madrid Calle Alcalá. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Above all, thank you for your comments as for our services as for our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diego García Hotel Ibis Madrid Calle Alcalá C/ Valentin Beato 20 28037 Madrid Metro Suanzes Tel : ( 34 ) 91 375 90 43 Fax : ( 34 ) 91 375 01 50 H3… www.ibishotel.com

The staff make the difference

Anonymous Business - 24/01/2020 Confirmed reviews ALL

The hotel is clean, relatively well located and well equipped. The staff are always very attentive and make the stay very pleasant.

Dear client, We very much appreciate your comments regarding your stay at the ibis Madrid Calle Alcalá. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nuria Ferrero Hotel Ibis Madrid Calle Alcalá C/ Valentin Beato 20 28037 Madrid Metro Suanzes Tel : ( 34 ) 91 375 90 43 Fax : ( 34 ) 91 375 01 50 H3… www.ibishotel.com

very good

Agustin P. Business - 13/01/2020 Confirmed reviews ALL

as always, charm, calm and effective

Dear Agustín, I very much appreciate your comments regarding your stay at the ibis Madrid Calle Alcalá. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nuria Ferrero Hotel Ibis Madrid Calle Alcalá C/ Valentin Beato 20 28037 Madrid Metro Suanzes Tel : ( 34 ) 91 375 90 43 Fax : ( 34 ) 91 375 01 50 H3… www.ibishotel.com

Good value for money; Avoid restaurant

Siet Couples - 08/01/2020 Confirmed reviews ALL

The hotel offers great value for money. Location is about 15 minutes (by metro) outside of the city center. Rooms are basic but clean. We had an early departure and decided to have dinner at the hotel restaurant. Big mistake. While the breakfast is basic but fine, in the evening only microwaved (barely edible) food is served. Avoid the restaurant for anything besides breakfast - even the local places around the hotel will offer something better.

Dear Siet, We very much appreciate your comments regarding your stay at the ibis Madrid Calle Alcalá. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I regret the you didn't have a nice experience at the restaurant, my deepest apologies. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nuria Ferrero Hotel Ibis Madrid Calle Alcalá C/ Valentin Beato 20 28037 Madrid Metro Suanzes Tel : ( 34 ) 91 375 90 43 Fax : ( 34 ) 91 375 01 50 H3… www.ibishotel.com

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