ibis Madrid Calle Alcalá 1 star

Name: Ibis Madrid Calle Alcalá - Hotels Madrid | all.accor.com - ALL
Address: Valentin Beato 20, MADRID, 28037, ES
Telephone: +34913759043
Rating: 4.5

Customer review rating (ALL Rating) 4.5/5 1,541 reviews

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Valentin Beato 20, 28037 MADRID, Spain

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ibis Madrid Calle Alcalá

Vibrant economy hotel, open to everyone

Welcome to ibis Madrid Calle Alcalá, perfect for leisure, concerts, family, or business trips. Just 2 minutes from Suanzes metro, you can reach the city center in under 25 minutes. Enjoy spacious, comfortable rooms with free WIFI, heating or air conditioning, and a luxurious queen-size bed designed for your relaxation. Our dedicated staff looks forward to welcoming you and ensuring a memorable stay.

Explore Madrid, starting with its streets, the Temple of Debod or Sol, among many other must-sees if you come to the capital. If you are more into shows, book your tickets now for any of the performances at the Gran Vía theaters. The hotel is 15 mins by bus from the IFEMA fairgrounds, 3 miles from the airport, and 7 miles from Atocha. Its perfect location allows you to reach the historic center in 20-30 minutes by subway. There, you can use stations such as Chueca, Gran Vía, Ópera, and Callao.

Vacation in the capital! Simply hop on a Madrid City Tour bus and see the entire city. You'll see the whole of Madrid from your seat! If you want to take pictures, hurry up before the traffic lights turn green! F1 Circuit - Madrid GP Spain.

My team and I are pleased to have the opportunity to welcome you to the ibis Madrid Calle Alcalá. It's the perfect place to experience Madrid, concerts at the Metropolitano, business... We hope you enjoy your hotel stay. Feel Welcome!

Nieves Ferrero, Hotel Management

Hotel extras

Just 20 minutes from the center by metro ("Suanzes" station 165 yards away)
Metropolitan Stadium 5 minutes away. Enjoy the best sporting events and concerts!
Located 5 miles from Spain's biggest airport, Adolfo Suárez Madrid-Barajas
Located very close to the IFEMA exhibition center and the Las Ventas bullring
Pet Friendly Hotel! Your pets are welcome at ibis

Our accommodation(s)

Room

Standard double room

2 pers. max
16 m² / 172 sq ft

Bedding 1 x Queen size bed(s)
Views: City View

See availabilities

Room

Room with 1 double bed and 1 sofa bed with the new ibis bed, for 2 adults and 1 child

3 pers. max
16 m² / 172 sq ft

Bedding 1 x Single bed(s) and 1 x Queen size bed(s)

See availabilities

Room

Superior Room

2 pers. max
22 m² / 236 sq ft

Bedding 1 x Single bed(s) and 1 x Queen size bed(s)
Views: City View

See availabilities

Hotel location

ibis Madrid Calle Alcalá

Valentin Beato 20
28037 MADRID
Spain

GPS:40.439696, -3.626368

+34 913 75 90 43

Railway station
Bus stop

SUANZES

Railway station

Access: 100 m / 0.06 mi 1 min walk

MENDEZ ALVARO ST

Bus stop

Access: 5 km / 3.11 mi

ATOCHA STATION

Railway station

Access: 5 km / 3.11 mi

CHAMARTIN

Railway station

Access: 5 km / 3.11 mi

ATOCHA

Railway station

Access: 6 km / 3.73 mi

Cívitas Metropol. Stadium

Sports centre

Access: 2 km / 1.24 mi

GOLF

Sports centre

Access: 3 km / 1.86 mi

PLAZA TOROS VENTAS

Tourist attraction

Access: 3 km / 1.86 mi

EL RETIRO JARDIN

Tourist attraction

Access: 5 km / 3.11 mi

PARQUE DEL RETIRO

Tourist attraction

Access: 5 km / 3.11 mi

MADRID CITY CENTRE

Museums

Access: 6 km / 3.73 mi 20 min drive

MADRID CITY CENTRE

Tourist attraction

Access: 6 km / 3.73 mi 20 min drive

MADRID CITY CENTRE

Historic monument

Access: 6 km / 3.73 mi 20 min drive

MADRID AUSTRIAS

Tourist attraction

Access: 6 km / 3.73 mi

EL PRADO MUSEO

Tourist attraction

Access: 7 km / 4.35 mi

EL PRADO

Tourist attraction

Access: 7 km / 4.35 mi

PUERTO DE ALCALA

Tourist attraction

Access: 7 km / 4.35 mi

JARDIN BOTANICO

Tourist attraction

Access: 7 km / 4.35 mi

FUENTE CIBELES

Tourist attraction

Access: 8 km / 4.97 mi

REINA SOFIA

Tourist attraction

Access: 8 km / 4.97 mi

PALACIO INFANTADO

Tourist attraction

Access: 8 km / 4.97 mi

THYESSEN BORNEMISZA

Tourist attraction

Access: 8 km / 4.97 mi

PALACIO DE LA OPERA

Tourist attraction

Access: 8 km / 4.97 mi

MADRID BORBONES

Tourist attraction

Access: 8 km / 4.97 mi

AQUOPOLIS

Tourist attraction

Access: 8 km / 4.97 mi

SANTIAGO BERNABEU

Sports centre

Access: 9 km / 5.59 mi

MUSEO DE CERA

Tourist attraction

Access: 9 km / 5.59 mi

PLAZA MAYOR

Tourist attraction

Access: 9 km / 5.59 mi

ZOO MADRID

Zoo

Access: 9 km / 5.59 mi 30 min drive

FAUNIA

Tourist attraction

Access: 10 km / 6.21 mi

CATEDRAL ALMUDENA

Tourist attraction

Access: 15 km / 9.32 mi

PALACIO REAL

Tourist attraction

Access: 15 km / 9.32 mi

TEMPLO DE DEBOD

Tourist attraction

Access: 16 km / 9.94 mi

ZOO

Tourist attraction

Access: 19 km / 11.81 mi

PARQUE ATRACIONES

Tourist attraction

Access: 20 km / 12.43 mi

ALCALA DE HENARES

Tourist attraction

Access: 23 km / 14.29 mi

PARQUE WARNER

Tourist attraction

Access: 30 km / 18.64 mi

CHINCHON

Tourist attraction

Access: 47 km / 29.21 mi

ARANJUEZ

Tourist attraction

Access: 55 km / 34.18 mi

EL ESCORIAL

Tourist attraction

Access: 70 km / 43.5 mi

TOLEDO

Tourist attraction

Access: 99 km / 61.52 mi

PLENILUNIO

Shopping centre/mall

Access: 3 km / 1.86 mi 15 min drive

PLENILINIO

Shopping centre/mall

Access: 5 km / 3.11 mi

Hotel services

Check-in from 12:00 PM - Check out up to 12:00 PM

On site

Car park
Pets welcome
Wheelchair accessible
Wi-Fi
Breakfast
Bar
100% Non Smoking Property

POPEAT

An invitation to relax. Recharge your batteries and enjoy a drink. The perfect place to work and unwind.

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5 1,541 reviews

Camile S. F. Families - 6/15/2026 Confirmed reviews ALL

Paulo E. D. A. B. Business - 6/12/2026 Confirmed reviews ALL

Dear Paulo, Thank you for your feedback regarding your recent stay with us. We are pleased to hear that you found our staff cordial. However, we regret to learn that the cleanliness of your room and the condition of the corridor did not meet your expectations. Please be assured that cleanliness is a priority for us, and we will address your comments with our housekeeping team to ensure improvements are made. Best regards, Dpto. Recepción Iván C.

Lapeyre M. Business - 5/21/2026 Confirmed reviews ALL

Dear M., thank you for your comments. I am very sorry to see that your stay did not meet your expectations, and I totally understand every reason you state on your review. Please, next time, if there is anything you don't like about your room, do not hesitate to contact reception, 24/7, and we will be happy to assist, maybe even move to a different room. Again, M., thank you for your input. We will be looking forward to welcome you again in the future. Luis Ortin Assistant Manager

Kim V. T. Families - 5/20/2026 Confirmed reviews ALL

I rarely write negative reviews, but my recent stay at this hotel was disappointing from the very beginning. The room was very small, old, and poorly maintained. There was another hotel under construction right next door, so it was extremely noisy and dusty throughout our stay. The only positive point is that it’s not too far from the airport, but it is very far from central Madrid — you need to take a taxi for 30–40 minutes to reach the city center. The room key cards had constant issues. Every time you left the room, the card would stop working, and you had to go back downstairs to the reception desk to get it reactivated because each card seemed to work only once. This happened repeatedly and wasted a lot of time waiting for the elevator and dealing with reception. The staff acted as if this was completely normal and never even apologized. One night, my family returned late and we could not get back into our room because the key card failed again. The female staff member working the night shift on May 13 was extremely rude. She appeared annoyed and irritated, as if the malfunctioning key card was somehow my fault. This attitude is completely unacceptable for a well-known hotel brand like Ibis. I have stayed at many Ibis hotels around the world, but I have never had such a terrible experience as I did at this property. It is absolutely not worth €110 per night for a tiny room of less than 18 square meters and bad customer service. Not recommended

Dear Kim, Thank you for taking the time to share your feedback regarding your recent stay at ibis Madrid Calle Alcalá. We genuinely appreciate your insights, as they provide us with valuable information to enhance our services and facilities. I regret to hear that your experience did not meet your expectations and that you encountered several inconveniences during your visit. We strive to provide comfortable accommodations, and I understand that the size and condition of your room did not align with your needs. Please be assured that we take such feedback seriously and will continue to assess our maintenance standards. Lastly, I am sorry to learn about your interactions with our staff, as we prioritize courteous and professional service. Your feedback will be reviewed with the team to ensure all guests receive the respectful treatment they deserve. Thank you once again for your comments. We hope to have the opportunity to restore your faith in our brand in the future. Best regards, Dpto. Recepción Iván C.

Christophe D. Business - 5/20/2026 Confirmed reviews ALL

Dear Christophe D., Thank you for your kind words regarding your recent stay at ibis Madrid Calle Alcalá. We are delighted to hear that you found our accommodations comfortable and enjoyed our amenities, including the bar and food offerings. Your feedback about the absence of in-room coffee is appreciated, and we will take it into consideration as we continuously strive to enhance our guest experience. Best regards, Dpto. Recepción Iván C.

Web-users rating

Other web-users rate our hotel

1,024 reviews 8.8/10 Location
1,068 reviews 5.9/10 Room
1,261 reviews 9/10 Service
15 reviews 7.9/10 WiFi
687 reviews 5.6/10 Comfort
616 reviews 8.3/10 Breakfast
497 reviews 8/10 Cleanliness
310 reviews 5.7/10 Value

114 reviews 8.5/10 Location
139 reviews 5.6/10 Room
161 reviews 8.5/10 Service
87 reviews 8.3/10 Breakfast
78 reviews 8.1/10 Cleanliness
44 reviews 5.6/10 Value
22 reviews 6.7/10 Food
15 reviews 6.2/10 Amenities

113 reviews 9.1/10 Location
113 reviews 6.8/10 Room
149 reviews 9.5/10 Service
78 reviews 6.7/10 Comfort
58 reviews 8.4/10 Cleanliness
56 reviews 8.2/10 Breakfast
32 reviews 5.8/10 Value
12 reviews 6.3/10 Amenities

30 reviews 9/10 Location
47 reviews 5.4/10 Room
59 reviews 9.1/10 Service
22 reviews 5.6/10 Comfort
18 reviews 8.3/10 Breakfast
18 reviews 7.8/10 Cleanliness
13 reviews 6/10 Vibe
12 reviews 6.6/10 Amenities

33 reviews 8.8/10 Location
38 reviews 6.3/10 Room
49 reviews 9.2/10 Service
23 reviews 5.7/10 Comfort
20 reviews 8.5/10 Breakfast
16 reviews 8/10 Cleanliness
8 reviews 6.4/10 Amenities
8 reviews 6.3/10 Vibe

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

At ibis Madrid Calle Alcalá, check-in is from 12:00 pm and check-out is until 12:00 pm. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the All Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 pm.

Are there any special offers or discounts available?

Yes, ibis Madrid Calle Alcalá regularly offers special deals and discounts, mainly accessible through our All Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the All Accor app, to enjoy the best guaranteed rates and earn loyalty points.