Ibis Budget Madrid Calle Alcalá

Customer review rating 4.3/5 5,313 reviews

Ibis Budget Madrid Calle Alcalá
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+ 8 Services
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Room 1

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Children's age

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ALL - Accor Live Limitless

Not participating hotel

When making a booking at this hotel:

  • I do not earn points

  • I cannot use my points

  • I do not benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

  • Hotel recently renamed

  • Metro station 109 yards from the hotel, with direct access to center of Madrid and airport

  • 5 min from Wanda Metropolitano stadium and 15 min from the IFEMA exhibition center

  • Enjoy the snacks we offer 24 hours a day.

  • Enjoy Parque Quinta de los Molinos for playing sports.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking costs EUR 11 per dayPaying
  • Accessibility for people with reduced mobility
  • EUR 10 per dayPaying
  • Air conditioning
Catering
  • BreakfastPaying
  • Snack & beverage machinePaying
Information message

Hotel location

Ibis Budget Madrid Calle Alcalá

Rufino Gonzalez 19
Metro Suanzes
Casa de huespedes sin comedor
28037
madrid
spain

Tel: +34913040441

Fax: (+34)91/3040433

Check-in from 12h00

Check out up to 12h00

  • By plane

    BARAJAS AIRPORT At 8km / 4.97 miles

  • By plane

    MADRID At 7km / 4.35 miles

GPS :40.439327, -3.627123

Our accommodation(s)

Room with double bed and single bed

  • Max. number of persons: 3
  • Area: From 18 / 194 sq ft
  • Wireless internet in your room

Twin Room

  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft
  • Wireless internet in your room
Rooms

Our guest reviews for
Ibis Budget Madrid Calle Alcalá

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

5,313 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,083 reviews

good stay, rooms very good.

Customer review rating 4.3/5

John L. Families - 17/03/2020 Confirmed reviews ALL

we only stayed 1 night and we were satisfied with every thing.

Dear John Henry , I greatly appreciate your comments regarding your stay at ibis Madrid Calle Alcalá. It is always a pleasure to receive positive evaluations. I will extend your pleasant remarks to our team. I am sure that these comments will stimulate my entire team as we continually strive to improve the quality of our services. Thanking you once again for sharing your experience with us and hoping that your next visit will be as enjoyable as the previous one. Receive a cordial greeting. Diego Garcia Hotel Ibis - Ibis Budget Madrid Valentin Beato C/ Valentin Beato 20 28037 Madrid Metro Suanzes Tel : ( 34 ) 91 375 90 43 Fax : ( 34 ) 91 375 01 50 www.ibishotel.com

Very good

Customer review rating 4.3/5

Ievgen Z. Families - 17/03/2020 Confirmed reviews ALL

Very good budget hotel. It has every necessity a traveler would require, and does not have anything extra. we would compare it to low-cost airline. You get what you pay for but what you get is of very good quality. That is why we are very satisfied with both the stay, facilities and very good staff. Thank you.

Dear Ievgen, I greatly appreciate your comments regarding your stay at ibis Madrid Calle Alcalá. It is always a pleasure to receive positive evaluations. I will extend your pleasant remarks to our team. I am sure that these comments will stimulate my entire team as we continually strive to improve the quality of our services. Thanking you once again for sharing your experience with us and hoping that your next visit will be as enjoyable as the previous one. Receive a cordial greeting. Diego Garcia Hotel Ibis - Ibis Budget Madrid Valentin Beato C/ Valentin Beato 20 28037 Madrid Metro Suanzes Tel : ( 34 ) 91 375 90 43 Fax : ( 34 ) 91 375 01 50 www.ibishotel.com

It was okay

Customer review rating 4.3/5

Victoria Families - 08/03/2020 Confirmed reviews ALL

I previously stayed in this hotel and had an amazing experience so I chose it again. Unfortunately the air conditioning didn’t work and the room was extremely warm not letting us sleep. The room was clean and good for that one night and we appreciated the fact that accepts pets.

Dear Victoria, I greatly appreciate your comments about your stay at the Ibis Budget Madrid Calle Alcalá. It is always a pleasure to receive positive evaluations. I will extend your pleasant comments to our team. I am confident that these comments will stimulate my entire team as we continually strive to improve the quality of our services. I greatly regret the incident with the air conditioning. I hope it does not happen again, but in that case do not hesitate to let us know at the moment to try to find a solution quickly. Thanking you once again for sharing your experience with us and hoping that your next visit will be as enjoyable as the last. Receive a cordial greeting. Diego García Hotel Ibis - Ibis Budget Madrid Valentin Beato C/ Valentin Beato 20 28037 Madrid Metro Suanzes Tel : ( 34 ) 91 375 90 43 Fax : ( 34 ) 91 375 01 50 www.ibishotel.com

Value of price. Convenient location.

Customer review rating 4.3/5

Fuchung F. Couples - 07/03/2020 Confirmed reviews ALL

Decent and clean room. The staffs are nice and inthueastic. Value of price. Convenient location. Subway station, supermarket and Italian restaurant nearby.

Dear Fu Chung F., I greatly appreciate your comments about your stay at the Ibis Budget Madrid Calle Alcalá. It is always a pleasure to receive positive evaluations. I will extend your pleasant comments to our team, especially regarding our reception team. I am confident that these comments will stimulate my entire team as we continually strive to improve the quality of our services. Thanking you once again for sharing your experience with us and hoping that your next visit will be as enjoyable as the last. Receive a cordial greeting. Diego Garcia Hotel Ibis - Ibis Budget Madrid Valentin Beato C/ Valentin Beato 20 28037 Madrid Metro Suanzes Tel : ( 34 ) 91 375 90 43 Fax : ( 34 ) 91 375 01 50 www.ibishotel.com

Good location, near to Metro station and plenty of restaurants, convenient stores, etc around.

Customer review rating 4.3/5

Anonymous Business - 27/02/2020 Confirmed reviews ALL

Very pleasant stay and friendly staff at the reception. Fast check in and check out Clean and quiet room.

Dear Alfonso, I greatly appreciate your comments about your stay at the Ibis Budget Madrid Calle Alcalá. It is always a pleasure to receive positive evaluations. I will extend your pleasant comments to our team, both reception and cleaning. I am confident that these comments will stimulate my entire team as we continually strive to improve the quality of our services. Thanking you once again for sharing your experience with us and hoping that your next visit will be as enjoyable as the last. Receive a cordial greeting. Diego Garcia Hotel Ibis - Ibis Budget Madrid Valentin Beato C/ Valentin Beato 20 28037 Madrid Metro Suanzes Tel : ( 34 ) 91 375 90 43 Fax : ( 34 ) 91 375 01 50 www.ibishotel.com

Close to airport

Customer review rating 4.3/5

Stefan Friends - 27/02/2020 Confirmed reviews ALL

Good location for me as I was attending a match on Wanda. Close to airport and stadium. Room was clean but it stank of cigarretes.

Dear Stefan, I greatly appreciate your comments about your stay at the Ibis Budget Madrid Calle Alcalá. It is always a pleasure to receive positive evaluations. I will extend your pleasant comments to our team and believe me that I feel the incident with the smell of cigarettes in your room, next time do not hesitate to let us know immediately so that we can find a solution immediately. I am confident that these comments will stimulate my entire team as we continually strive to improve the quality of our services. Thanking you once again for sharing your experience with us and hoping that your next visit will be as enjoyable as the last. Receive a cordial greeting. Diego Garcia Hotel Ibis - Ibis Budget Madrid Valentin Beato C/ Valentin Beato 20 28037 Madrid Metro Suanzes Tel : ( 34 ) 91 375 90 43 Fax : ( 34 ) 91 375 01 50 www.ibishotel.com

Great place to stay for a few days

Customer review rating 4.3/5

John C. Couples - 18/02/2020 Confirmed reviews ALL

The location was quite good close to metro on the airport getting in and out to town was very easy the hotel itself was compact with everything that you need in your room the breakfast in the mornings we're good too it was a continental style the staff were friendly and helpful the rooms were spotless

Dear Deirdre mary, I greatly appreciate your comments about your stay at the Ibis Budget Madrid Calle Alcalá. It is always a pleasure to receive positive reviews, both from our cleaning and reception team. I will extend your pleasant comments to our team. I am confident that these comments will stimulate my entire team as we continually strive to improve the quality of our services. Thanking you once again for sharing your experience with us and hoping that your next visit will be as enjoyable as the last. Receive a cordial greeting. Diego Garcia Claire Laluque Adjunta de dirección Hotel Ibis - Ibis Budget Madrid Valentin Beato C/ Valentin Beato 20 28037 Madrid Metro Suanzes Tel : ( 34 ) 91 375 90 43 Fax : ( 34 ) 91 375 01 50 www.ibishotel.com
Customer review rating 4.3/5

Mr A. Business - 03/02/2020 Confirmed reviews ALL

the whole of the reception/ services team couldn't do enough for me. Even though Alcobendas is in the industrial side of Madrid, they accomodated and helped me out whenever I had a question or query. On the last day I forgot my flight was at 7am and gate closed at 6:30, the same time breakfast opens on Sunday. Unfortunately sicne I'd pre-paid they couldn't refund my money but opened up breakfast for me at 5:30am so I could fill up before my long journey. It may be a budget friendly hotel but certainly excels in customer service.

Dear Mohammed, I greatly appreciate your comments about your stay at the Ibis Budget Madrid Calle Alcalá, especially regarding my reception team. Surely you had a bed and breakfast package where we can not refund the amount and that is why we try to have breakfast prepared so that at least early it can be enjoyed as much as possible. It is always a pleasure to receive positive evaluations. I will extend your pleasant comments to our team. I am confident that these comments will stimulate my entire team as we continually strive to improve the quality of our services. Thanking you once again for sharing your experience with us and hoping that your next visit will be as enjoyable as the last. Receive a cordial greeting. Diego Garcia Hotel Ibis - Ibis Budget Madrid Valentin Beato C/ Valentin Beato 20 28037 Madrid Metro Suanzes Tel : ( 34 ) 91 375 90 43 Fax : ( 34 ) 91 375 01 50 www.ibishotel.com

Near Suanzes Metro Station

Customer review rating 4.3/5

Gil F. D. Solo - 24/01/2020 Confirmed reviews ALL

I arrived around 930am on a Thursday and I was surprised the front desk allowed me to check in. I was very grateful as I had arrived from the US and I didn't get much sleep on the 8 hour flight. This was a major plus since I have previously stayed at the Ibis in Medellin, Colombia and they are very adamant about checking in at 12pm or afterwards. The room was comfortable enough for me as I only needed it for an overnight stay. It would have been nice if they had offered a safe in the room. Also would have liked more channels showing movies instead of local and national shows. My room rate didn't include breakfast as I prefer a traditional American breakfast. So, I dined outside. There are some mini-restaurants along Alcala street to peruse. One thing I do want to mention is that the shower stall is not large. I'm 5' 10" in good physical shape but a guy over 6' or with a protruding gut will not have enough space and thus feel cramped. The good news about the shower is that the hot water came on quickly and I could adjust the temperature to my liking. You may want to bring your own shampoo and conditioner though as they have only one liquid soap that's for both body and scalp. The Suanzes metro stop is about one block away. There is sufficient lightning at night that leads from the stop to the hotel but I probably wouldn't wander out after 10pm as it seemed deserted by that time.

Dear Gilbert, I greatly appreciate your comments about your stay at the Ibis Budget Madrid Calle Alcalá. It is always a pleasure to receive positive evaluations. I will extend your pleasant comments to our team. I am confident that these comments will stimulate my entire team as we continually strive to improve the quality of our services. As for early check in, we like that our clients can rest as much as possible and we understand the special situations above all, such as the person who came from a long trip. Thanking you once again for sharing your experience with us and hoping that your next visit will be as enjoyable as the last. Receive a cordial greeting. Diego Garcia Hotel Ibis - Ibis Budget Madrid Valentin Beato C/ Valentin Beato 20 28037 Madrid Metro Suanzes Tel : ( 34 ) 91 375 90 43 Fax : ( 34 ) 91 375 01 50 www.ibishotel.com

Falta de presion en la ducha

Customer review rating 4.3/5

Anonymous Friends - 13/01/2020 Confirmed reviews ALL

En general bien, pero la presion de agua en la ducha era minima.

Dear Jose Javier, I greatly appreciate your comments about your stay at the Ibis Budget Madrid Calle Alcalá. It is always a pleasure to receive evaluations that help us improve. In this case, I sincerely apologize for the incident of water pressure in the shower. I will extend your comments to our team. I am confident that these comments will stimulate my entire team as we continually strive to improve the quality of our services. Thanking you once again for sharing your experience with us and hoping that your next visit will be as enjoyable as the last. Receive a cordial greeting. Diego Garcia Hotel Ibis - Ibis Budget Madrid Valentin Beato C/ Valentin Beato 20 28037 Madrid Metro Suanzes Tel : ( 34 ) 91 375 90 43 Fax : ( 34 ) 91 375 01 50 www.ibishotel.com

Great value

Customer review rating 4.3/5

Francisco Families - 13/01/2020 Confirmed reviews ALL

Great place to stay. Very quiet at night, good non-busy breakfast, comfortable bed, close to metro, direct to city centre.

Dear Francisco Jose, I greatly appreciate your comments regarding your stay at Ibis Budget Madrid Calle Alcalá. It is always a pleasure to receive positive evaluations. I will extend your pleasant remarks to our team. I am sure that these comments will stimulate my entire team as we continually strive to improve the quality of our services. Thanking you once again for sharing your experience with us and hoping that your next visit will be as enjoyable as the previous one. Receive a cordial greeting. Diego Garcia Hotel Ibis - Ibis Budget Madrid Valentin Beato C/ Valentin Beato 20 28037 Madrid Metro Suanzes Tel : ( 34 ) 91 375 90 43 Fax : ( 34 ) 91 375 01 50 www.ibishotel.com

Mohammed tareq ali

Customer review rating 4.3/5

Mohammed T. I. Couples - 08/01/2020 Confirmed reviews ALL

It wad very good , staff were very friendly and the house keeping was very good room was always clean and organized. Room space is i guess perfect value for money.

Dear Mohammed, I greatly appreciate your comments about your stay at the Ibis Budget Madrid Calle Alcalá. It is always a pleasure to receive positive evaluations. I will extend your pleasant comments to our team, both to the cleaning team and to the reception team. I am confident that these comments will stimulate my entire team as we continually strive to improve the quality of our services. Thanking you once again for sharing your experience with us and hoping that your next visit will be as enjoyable as the last. Receive a cordial greeting. Diego Garcia Hotel Ibis - Ibis Budget Madrid Valentin Beato C/ Valentin Beato 20 28037 Madrid Metro Suanzes Tel : ( 34 ) 91 375 90 43 Fax : ( 34 ) 91 375 01 50 www.ibishotel.com

all fine standart service

Customer review rating 4.3/5

Oscar N. Solo - 07/01/2020 Confirmed reviews ALL

enoughly satisfaced

Estimado Oscar rafael N. SANCHEZ, Le agradecemos enormemente sus comentarios en relación a su estancia en ibis budget Madrid Calle Alcala (antiguo Valentín Beato). Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy segura que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Laura R. Hotel Ibis - Ibis Budget Madrid Valentin Beato C/ Valentin Beato 20 28037 Madrid Metro Suanzes Tel : ( 34 ) 91 375 90 43 Fax : ( 34 ) 91 375 01 50 www.ibishotel.com

Good but communication with hotel cannot be made

Customer review rating 4.3/5

Niladri S. Families - 04/01/2020 Confirmed reviews ALL

The staying experience is good but when we tried to contact hotel they hung up the phone and sometimes haven't picked due to they can't speak english

Dear Anirban A., Thank you for taking the time to tell us about your experience at the ibis budget Madrid Calle Alcala (antiguo Valentín Beato). I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer even directly or by phone, in spanish or english; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Víctor T. Hotel Ibis - Ibis Budget Madrid Valentin Beato C/ Valentin Beato 20 28037 Madrid Metro Suanzes Tel : ( 34 ) 91 375 90 43 Fax : ( 34 ) 91 375 01 50 www.ibishotel.com

Superbe

Customer review rating 4.3/5

Anonymous Couples - 04/01/2020 Confirmed reviews ALL

Profesionnel

Dear Alain lazaro T., We very much appreciate your comments regarding your stay at the ibis budget Madrid Calle Alcala (antiguo Valentín Beato). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laura R. Hotel Ibis - Ibis Budget Madrid Valentin Beato C/ Valentin Beato 20 28037 Madrid Metro Suanzes Tel : ( 34 ) 91 375 90 43 Fax : ( 34 ) 91 375 01 50 www.ibishotel.com

ok, but not satisfied

Customer review rating 4.3/5

Ak Families - 03/01/2020 Confirmed reviews ALL

1. Food items were not up to the mark. (Eg. Crossiant were not hot). 2. Congested dinning area. 3. Given room is very small Positive side Close to the metro.

Dear ARUNKANTH N., Thank you for taking the time to tell us about your experience at the ibis budget Madrid Calle Alcala (antiguo Valentín Beato). I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Víctor T. Hotel Ibis - Ibis Budget Madrid Valentin Beato C/ Valentin Beato 20 28037 Madrid Metro Suanzes Tel : ( 34 ) 91 375 90 43 Fax : ( 34 ) 91 375 01 50 www.ibishotel.com

AWESOME STAY

Customer review rating 4.3/5

Berta H. Solo - 22/12/2019 Confirmed reviews ALL

From the arrival to the check out it has been really a pleasure to stay in your facilities. The staff always pleasant to help me, really warm and nice. Rooms were clean and really well ranged. Without doubt, I recommend to stay in this place.

Very convenient Hotel

TripAdvisor rating 4.0/5

MarilouBeirut Family - 21/12/2019 TripAdvisor review

Convenient hotel at good price next to metro stop, a bit far from city center. Good room, and fast check in and check out! They gave us the room at 12 pm, unlike other hotels the check in is not before 14:00 or 15:00

Mr

Customer review rating 4.3/5

Fernando Solo - 20/12/2019 Confirmed reviews ALL

Great all fine good service

Customer review rating 4.3/5

L Business - 20/12/2019 Confirmed reviews ALL

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