Ibis Budget Madrid Calle Alcalá

Customer review rating (ALL Rating) 4.3/5 2,447 reviews

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Rufino Gonzalez 19, Metro Suanzes, Casa de huespedes sin comedor, 28037 Madrid, Spain

Description

Establishment extras

  • 7 km from Barajas Airport

  • 24-hour snacks

  • Proximity to IFEMA fairgrounds

  • Close to Civitas Metropolintano Stadium

  • 3-min. from Suanzez metro stop

Our accommodation(s)

Establishment location

Ibis Budget Madrid Calle Alcalá

Rufino Gonzalez 19, Metro Suanzes, Casa de huespedes sin comedor
28037 Madrid
Spain

GPS:40.439327, -3.627123

Telephone

Access and transport

Establishment services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wi-Fi
  • Air conditioning
  • Breakfast

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,447 reviews

TripAdvisor Rating  4.0/5  1,118 reviews

Very nice and polite staff with a very comfortable and clean environment

Customer review rating 5.0/5

Naomi Couples - Confirmed reviews ALL

Had the most amazing customer service, we arrived late at night due to our flight times, the staff warmly welcomed us and made sure we were comfortable for the night. The establishment was super clean and our room looked just liked the pictures! We had a great night to rest before our next flight. The service for a cab was quick and check out was easy. This place is great for a long layover hang out! Loved our experience here and will come back! Thank you 💖

Dear Naomi J S., We very much appreciate your comments regarding your stay at the ibis budget Madrid Calle Alcalá. It is always a pleasure to receive positive feedback. I will share your comments with our team, specially to Iván and Marcos the staff members who were working during your stay. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Víctor T. Jefe de recepción Hotel Ibis Budget Madrid Calle Alcalá C/ Rufino González 19 28037 Madrid Metro Suanzes Tel : ( 34 ) 91 375 90 43 www.ibishotel.com

Very close to the Underground.

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

The breakfast included: soy and oat milk and plenty of fruit.

Dear FRANK H., We very much appreciate your comments regarding your stay at the ibis budget Madrid Calle Alcalá. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Víctor T. Jefe de recepción Hotel Ibis Budget Madrid Calle Alcalá C/ Rufino González 19 28037 Madrid Metro Suanzes Tel : ( 34 ) 91 375 90 43 www.ibishotel.com

Customer review rating 5.0/5

J. Couples - Confirmed reviews ALL

Great Staff. the boy and the girl during breakfast have earned heaven. Super nice, hard-working, always smiling.

Dear Aneet J., We very much appreciate your comments regarding your stay at the ibis budget Madrid Calle Alcalá. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Víctor T. Jefe de recepción Hotel Ibis Budget Madrid Calle Alcalá C/ Rufino González 19 28037 Madrid Metro Suanzes Tel : ( 34 ) 91 375 90 43 www.ibishotel.com

Poor standards

Customer review rating 1.0/5

Darragh O. Business - Confirmed reviews ALL

The room stay was disappointing and the standard low. The products were of poor quality and bedding cheap.

Dear DARRAGH O., Thank you for taking the time to tell us about your experience at the ibis budget Madrid Calle Alcalá. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Víctor T. Jefe de recepción Hotel Ibis Budget Madrid Calle Alcalá C/ Rufino González 19 28037 Madrid Metro Suanzes Tel : ( 34 ) 91 375 90 43 www.ibishotel.com

Clean & comfy

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

Stayed there overnight to catch flight next morning. Room was compact but clean & staff was friendly. Uber to airport is around €15

Dear NEGAR M., We very much appreciate your comments regarding your stay at the ibis budget Madrid Calle Alcalá. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Víctor T. Jefe de recepción Hotel Ibis Budget Madrid Calle Alcalá C/ Rufino González 19 28037 Madrid Metro Suanzes Tel : ( 34 ) 91 375 90 43 www.ibishotel.com

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Other web-users rate our establishment

  • 1,177 reviews 8.9/10 Location
  • 1,567 reviews 5.2/10 Room
  • 1,134 reviews 9.1/10 Service
  • 20 reviews 8.1/10 WiFi
  • 692 reviews 6.8/10 Cleanliness
  • 685 reviews 7.1/10 Breakfast
  • 16 reviews 4.8/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.