ibis budget Madrid Calle Alcalá

Customer review rating (ALL Rating) 4.5/5 1,515 reviews

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Rufino Gonzalez 19, Metro Suanzes, Casa de huespedes sin comedor, 28037 MADRID, Spain

Description

Hotel extras

  • 7 km from Barajas Airport

  • 24-hour snacks

  • IFEMA exhibition center 3 KM - F1 MADRING circuit

  • Riyadh Air Metropolitano Stadium 1.86 miles. Go to the best concerts & games!

  • 3-min. from Suanzez metro stop

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Twin Room

Photo out of - Twin Room

Welcoming room equipped with twin beds and duvets, bright and spacious shower, separate toilet, flat-screen TV, multimedia connections, WIFI and additional quilt. Perfect for groups of friends or relatives.

Max. number of persons
2
Area
From 12 m² / 129 sq ft

Bedding

Single bed(s) x2

Service And Equipment

Accessibility And Security

  • Emergency info in rooms

Comfort Features

  • Blackout Facilities

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 12 m² / 129 sq ft
  • Bedding 2 x Single bed(s)
See availabilities

Hotel location

ibis budget Madrid Calle Alcalá

Rufino Gonzalez 19, Metro Suanzes, Casa de huespedes sin comedor
28037 MADRID
Spain

GPS:40.439327, -3.627123

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • 103 rooms
  • 3 rooms for people with reduced mobility
  • 6 connecting rooms

Languages spoken at the hotel

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

  • Air Conditioning

Pets

Pets allowed Additional charge

Catering

Breakfast

  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine Additional charge
  • On site
  • Indoor parking
  • Public
  • Parking opened 24/7

  • Parking pricing: 11 EUR 11 EUR Per day
  • Parking for a month
  • Parking for a week

Vehicles

  • Motorcycle places

Accessibility

  • Elevators

Breakfast

Photo out of - Breakfast

Start the day with a delicious buffet breakfast. We have five areas: Energy Fruit, World Cereals, Power Food, Coffee Corner and Fresh Dairy. Gluten-free options. Responsible consumption and zero plastic.

Buffet

Ready, Set, Go!

Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Services

  • Cold breakfast

Restaurant

  • Ibis Budget Madrid Calle Alcalá

Start the day with a delicious buffet breakfast. We have five areas: Energy Fruit, World Cereals, Power Food, Coffee Corner and Fresh Dairy. Gluten-free options. Responsible consumption and zero plastic.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,515 reviews

Customer review rating 4.0/5

Francisco J. J. G. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Silvio Q. Families - Confirmed reviews ALL

Caro Silvio Q., Agradecemos sinceramente pela sua avaliação e pelas suas palavras positivas sobre a sua recente estadia em nossa propriedade. É gratificante saber que você e sua família encontraram conforto em nosso hotel e notaram melhorias em aspectos como limpeza, condições dos quartos e café da manhã. Referente à obra em frente ao hotel, estamos cientes de que isso pode causar preocupações. Agradecemos a sua compreensão e ficamos felizes que a experiência não tenha sido afetada pelo ruído. Sua recomendação é muito valiosa para nós, especialmente para famílias. Esperamos poder recebê-lo novamente em sua próxima visita. Atenciosamente, Víctor T. Jefe de Recepção ibis Budget Madrid Calle Alcalá C/ Rufino González 19 - 28037 - Madrid - Metro Suanzes Tel : ( 34 ) 91 375 90 43 www.ibishotel.com

Customer review rating 5.0/5

Adusei A. Friends - Confirmed reviews ALL

Dear Adusei A., Thank you for your kind words about your recent stay with us. We are delighted to hear that you found our staff welcoming and that you enjoyed your time at our hotel. Your satisfaction is our priority, and we hope to welcome you back soon. Víctor T. Jefe de Recepción ibis Budget Madrid Calle Alcalá C/ Rufino González 19 - 28037 - Madrid - Metro Suanzes Tel : ( 34 ) 91 375 90 43 www.ibishotel.com

Customer review rating 3.0/5

Holden H. E. Families - Confirmed reviews ALL

Dear Holden H. E., Thank you for your feedback regarding your recent stay. We are pleased to hear that you found our hotel clean and our staff attentive. However, we regret that the size of the rooms and the air conditioning did not meet your expectations. Sincerely, Víctor T. Jefe de Recepción ibis Budget Madrid Calle Alcalá C/ Rufino González 19 - 28037 - Madrid - Metro Suanzes Tel : ( 34 ) 91 375 90 43 www.ibishotel.com

Customer review rating 4.0/5

Lourdes G. Couples - Confirmed reviews ALL

Dear Lourdes G., Thank you for your feedback. We are pleased to hear that you enjoyed our service. However, we regret that the absence of a fridge impacted your stay. We appreciate your comments, as they help us improve our guest experience. Sincerely, Víctor T. Jefe de recepción ibis Budget Madrid Calle Alcalá C/ Rufino González N19 - 28037 - Madrid Metro Suanzes

Customer review rating 5.0/5

Silvio Q. Families - Confirmed reviews ALL

It was a pleasant stay. This was our second time staying at this hotel and, despite the negative comments, I think it keeps getting better, from the cleanliness, to the condition of the rooms, to the breakfast. Everything was as expected. There is construction work going on right in front of the hotel. When we arrived, we were worried that the noise might be an issue, but fortunately it wasn't. We stayed in a room relatively close to the construction site and didn't hear any noise during the day. I highly recommend it, especially for large families.

Caro Silvio Q., Agradecemos sinceramente pela sua avaliação e pelas suas palavras positivas sobre a sua recente estadia em nossa propriedade. É gratificante saber que você e sua família encontraram conforto em nosso hotel e notaram melhorias em aspectos como limpeza, condições dos quartos e café da manhã. Referente à obra em frente ao hotel, estamos cientes de que isso pode causar preocupações. Agradecemos a sua compreensão e ficamos felizes que a experiência não tenha sido afetada pelo ruído. Sua recomendação é muito valiosa para nós, especialmente para famílias. Esperamos poder recebê-lo novamente em sua próxima visita. Atenciosamente, Víctor T. Jefe de Recepção ibis Budget Madrid Calle Alcalá C/ Rufino González 19 - 28037 - Madrid - Metro Suanzes Tel : ( 34 ) 91 375 90 43 www.ibishotel.com

Customer review rating 5.0/5

Adusei A. Friends - Confirmed reviews ALL

I was happy and the staff we welcoming

Dear Adusei A., Thank you for your kind words about your recent stay with us. We are delighted to hear that you found our staff welcoming and that you enjoyed your time at our hotel. Your satisfaction is our priority, and we hope to welcome you back soon. Víctor T. Jefe de Recepción ibis Budget Madrid Calle Alcalá C/ Rufino González 19 - 28037 - Madrid - Metro Suanzes Tel : ( 34 ) 91 375 90 43 www.ibishotel.com

Customer review rating 3.0/5

Holden H. E. Families - Confirmed reviews ALL

Hotel was clean and staff was very good. The rooms are even smaller than I expected and despite changing rooms once our air-conditioning never worked correctly.

Dear Holden H. E., Thank you for your feedback regarding your recent stay. We are pleased to hear that you found our hotel clean and our staff attentive. However, we regret that the size of the rooms and the air conditioning did not meet your expectations. Sincerely, Víctor T. Jefe de Recepción ibis Budget Madrid Calle Alcalá C/ Rufino González 19 - 28037 - Madrid - Metro Suanzes Tel : ( 34 ) 91 375 90 43 www.ibishotel.com

Customer review rating 4.0/5

Lourdes G. Couples - Confirmed reviews ALL

The service in general was good, but I needed to freeze food and I couldn't have this service

Dear Lourdes G., Thank you for your feedback. We are pleased to hear that you enjoyed our service. However, we regret that the absence of a fridge impacted your stay. We appreciate your comments, as they help us improve our guest experience. Sincerely, Víctor T. Jefe de recepción ibis Budget Madrid Calle Alcalá C/ Rufino González N19 - 28037 - Madrid Metro Suanzes

Customer review rating 5.0/5

Valentino B. Families - Confirmed reviews ALL

Kind and helpfull staff.

Dear Valentino B., Thank you for your positive feedback. We are delighted to hear that you found our location convenient and our staff attentive. Your kind words about the cleanliness and value of our hotel are truly appreciated. Best regards, Víctor T. Jefe de Recepción ibis Budget Madrid Calle Alcalá C/ Rufino González 19 - 28037 - Madrid - Metro Suanzes Tel : ( 34 ) 91 375 90 43 www.ibishotel.com

Customer review rating 1.5/5

Anonymous Couples - Confirmed reviews ALL

Bed was not good and room is too small , no blanket and only two pillows for 2 people . Sorry but it’s true I am not satisfied with this type of room.

Dear Guest, Thank you for sharing your feedback regarding your recent stay. I regret to hear that the comfort of the bed and the room size did not meet your expectations. We have more pillows at reception for you. We strive to provide a pleasant experience for all our guests and appreciate your insights. Best regards, Víctor T. Jefe de Recepción ibis Budget Madrid Calle Alcalá C/ Rufino González 19 - 28037 - Madrid - Metro Suanzes Tel : ( 34 ) 91 375 90 43 www.ibishotel.com

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

Though there’s lots of construction in the area, this little gem stands out once you enter. Very clean and new. The room, though small, had everything including AC control. Soap for sink and another for the shower, and not the cheap soap. Bed and pillow were comfy and there was a small rack to hang a few items. Would def stay again.

Dear Guest, Thank you for your kind words regarding your recent stay at ibis Budget Madrid Calle Alcalá. We are delighted to hear that you found our hotel to be clean, comfortable, and well-equipped. It is wonderful to know that you appreciated the amenities provided in your room. We look forward to welcoming you back for another enjoyable stay in the future. Best regards, Víctor T. Jefe de Recepción ibis Budget Madrid Calle Alcalá C/ Rufino González 19 - 28037 - Madrid - Metro Suanzes Tel : ( 34 ) 91 375 90 43 www.ibishotel.com

Customer review rating 4.0/5

Adam G. Solo - Confirmed reviews ALL

No complaints from my end. Stayed for a short solo trip for the Ye concert. Room was adequate as it had necessities such as AC, cleanliness and WiFi. Location was great as it was close to anything I needed for my trip which were the Metropolitano Stadium, supermarkets, restaurants, airport, and public transport all of which are in walking distance. Airport is also pretty close by so taxi costs are minimal. Staff were welcoming and nice so the experience overall was smooth and efficient. Moreover, the room was cleaned and new towels and bed sheets were provided everyday. All in all, cannot complain for the price as well as the fact that many things are within walking distance so it saves you a lot of money especially with taxis as during events they are very pricey (around 40-60 euro from hotel to Metropolitano during concert days).

Dear Adam G., Thank you for taking the time to share your experience at ibis Budget Madrid Calle Alcalá. We are delighted to hear that your solo trip for the Ye concert was comfortable and that our location met your needs so well. It is wonderful to know that you found our amenities, including the air conditioning, cleanliness, and WiFi, satisfactory during your stay. We pride ourselves on providing a welcoming atmosphere, and it is gratifying to learn that our staff contributed positively to your experience. Your feedback regarding the accessibility of local attractions and transport options is appreciated, as it aids future guests in planning their visits. We are also pleased that our housekeeping services met your expectations by ensuring that your room was well maintained throughout your stay. Thank you once again for your kind words. We look forward to welcoming you back in the future. Víctor T. Jefe de Recepción ibis Budget Madrid Calle Alcalá C/ Rufino González 19 - 28037 - Madrid - Metro Suanzes Tel : ( 34 ) 91 375 90 43 www.ibishotel.com

Customer review rating 3.0/5

Ronaldus D. V. Business - Confirmed reviews ALL

Humid smelly room. Received invoice for only one of the 2 rooms.

Dear Ronaldus d. v., Thank you for sharing your feedback. I sincerely apologize for the discomfort you experienced with humidity and odors in your room. Additionally, I regret the oversight regarding your invoice for the two rooms. Your comments will be reviewed to improve our services. Best regards, Víctor T. Jefe d. recepción ibis Budget Madrid Calle Alcalá C/ Rufino González N19 - 28037 - Madrid Metro Suanzes

Customer review rating 4.5/5

Emma U. Friends - Confirmed reviews ALL

Nice calm area, staff were very kind! Especially Sam! Gave us little bears and directions to the arena for bts! Breakfast a little underwhelming but good considering it's a budget hotel. Overall happy with our stay :)

Dear Emma U., Thank you for your kind words regarding our staff, particularly Sam, and the quiet atmosphere of our hotel. We appreciate your feedback about breakfast, as it helps us understand our guests' expectations better. We hope to welcome you back in the future. Best regards, Víctor T. Jefe de recepción ibis Budget Madrid Calle Alcalá C/ Rufino González N19 - 28037 - Madrid Metro Suanzes

Customer review rating 5.0/5

Patricia L. G. Families - Confirmed reviews ALL

Personal muy amable. Pude coger early check-in

Estimada Patricia L. G., Agradecemos sinceramente sus amables comentarios. Nos complace saber que su experiencia fue positiva y que el personal contribuyó a ello. Siempre es un placer ofrecer la opción de early check-in a nuestros huéspedes. Atentamente, Víctor T. Jefe de Recepción ibis Budget Madrid Calle Alcalá C/ Rufino González 19 - 28037 - Madrid - Metro Suanzes Tel : ( 34 ) 91 375 90 43 www.ibishotel.com

Customer review rating 5.0/5

Lucas P. Couples - Confirmed reviews ALL

Bad bunny baby :)

Estimado Lucas P., Agradecemos su breve pero entusiasta comentario. Nos alegra saber que tuvo una experiencia positiva en nuestro hotel. Esperamos recibirlo nuevamente en ibis budget Madrid Calle Alcalá para seguir brindándole un excelente servicio. Y Bad Bunny baby yeah! Víctor T. Jefe de Recepción ibis Budget Madrid Calle Alcalá C/ Rufino González 19 - 28037 - Madrid - Metro Suanzes Tel : ( 34 ) 91 375 90 43 www.ibishotel.com

Customer review rating 5.0/5

Domenico R. B. Couples - Confirmed reviews ALL

All the staff is amazing, specially Tina

Dear Domenico R. B., Thank you for your kind words regarding our staff. We are delighted to hear that you had a positive experience, particularly with Tina. Your feedback is greatly appreciated and will be shared with the team. Best regards, Víctor T. Jefe de Recepción ibis Budget Madrid Calle Alcalá C/ Rufino González 19 - 28037 - Madrid - Metro Suanzes Tel : ( 34 ) 91 375 90 43 www.ibishotel.com

Customer review rating 5.0/5

Maria R. V. A. Families - Confirmed reviews ALL

Carisimo

Estimada Maria R. V. A., Agradecemos su buena puntuación sobre su estancia. Respecto a su comentario sobre la percepción del precio. En ibis Budget, trabajamos para ofrecer una excelente relación calidad-precio y valoramos su opinión. Esperamos tener la oportunidad de recibirle nuevamente en el futuro. Víctor T. Jefe de Recepción ibis Budget Madrid Calle Alcalá C/ Rufino González 19 - 28037 - Madrid - Metro Suanzes Tel : ( 34 ) 91 375 90 43 www.ibishotel.com

Customer review rating 5.0/5

Paul J. Business - Confirmed reviews ALL

First class, late check out at 5 was fab...a great breakfast too

Dear Paul J., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our hotel to be a great value in a convenient location, and that you enjoyed our breakfast and late check-out service. Hope to see you soon! :) Best regards, Víctor T. Jefe de recepción ibis Budget Madrid Calle Alcalá C/ Rufino González N19 - 28037 - Madrid Metro Suanzes

Customer review rating 5.0/5

Enrique F. G. Business - Confirmed reviews ALL

Satisfactoria

Estimado Enrique F. G., Agradecemos sinceramente sus comentarios positivos sobre la ubicación y el mantenimiento de nuestro hotel. Nos complace saber que su experiencia fue satisfactoria y esperamos poder recibirle nuevamente en su próxima visita a Madrid. Víctor T. Jefe de Recepción ibis Budget Madrid Calle Alcalá C/ Rufino González 19 - 28037 - Madrid - Metro Suanzes Tel : ( 34 ) 91 375 90 43 www.ibishotel.com

Customer review rating 1.0/5

Rafael C. Couples - Confirmed reviews ALL

- Small hot bedroom looks like a prison. - Lack of basic stuff like: hygiene paper, soap. (We had to ask for otherwise we would not have it). - Broken Television. Congratulations, you are making Ibis worse and worse as years pass by.

Dear Rafael C., Thank you for your feedback regarding your recent stay. I sincerely apologize for the discomfort you experienced due to the room size, missing amenities, and the television issue. Your comments are valuable as we aim to enhance our guests' experiences in the future. Best regards, Víctor T. Jefe de Recepción ibis Budget Madrid Calle Alcalá C/ Rufino González 19 - 28037 - Madrid - Metro Suanzes Tel : ( 34 ) 91 375 90 43 www.ibishotel.com

Customer review rating 4.0/5

Vinicius C. Families - Confirmed reviews ALL

Modest hotel, could be better. Like the personal at the reception could be more friendly and the hotel cannot receive one package. But overall thats ok.

Dear Vinicius C., Thank you for your feedback. We appreciate your comments regarding the location and your overall experience. We strive to enhance our service and will consider your suggestions about staff friendliness. Please note that our hotel policy does limit package reception for law and security reasons. Best regards, Víctor T. Jefe de Recepción ibis Budget Madrid Calle Alcalá C/ Rufino González 19 - 28037 - Madrid - Metro Suanzes Tel : ( 34 ) 91 375 90 43 www.ibishotel.com

Customer review rating 5.0/5

Mats H. Families - Confirmed reviews ALL

great staff team but too expensive for that small room

Dear Mats H., Thank you for your positive feedback regarding our staff. We understand that our pricing may not meet everyone's expectations, as it reflects the quality of services and location we provide. Your comments will be considered as we continue to evaluate our offerings. Best regards, Víctor T. Jefe de Recepción ibis Budget Madrid Calle Alcalá C/ Rufino González 19 - 28037 - Madrid - Metro Suanzes Tel : ( 34 ) 91 375 90 43 www.ibishotel.com

Other web-users rate our hotel

  • 1,051 reviews 9/10 Location
  • 1,265 reviews 5.3/10 Room
  • 1,108 reviews 9.3/10 Service
  • 14 reviews 8.9/10 WiFi
  • 618 reviews 7.9/10 Breakfast
  • 610 reviews 7.6/10 Cleanliness
  • 444 reviews 6.5/10 Value
  • 122 reviews 6.6/10 Amenities

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