Ibis Budget Madrid Calle Alcalá 0 star

the whole of the reception/ services team couldn't do enough for me. Even though Alcobendas is in the industrial side of Madrid, they accomodated and helped me out whenever I had a question or query. On the last day I forgot my flight was at 7am and gate closed at 6:30, the same time breakfast opens on Sunday. Unfortunately sicne I'd pre-paid they couldn't refund my money but opened up breakfast for me at 5:30am so I could fill up before my long journey. It may be a budget friendly hotel but certainly excels in customer service.

I arrived around 930am on a Thursday and I was surprised the front desk allowed me to check in. I was very grateful as I had arrived from the US and I didn't get much sleep on the 8 hour flight. This was a major plus since I have previously stayed at the Ibis in Medellin, Colombia and they are very adamant about checking in at 12pm or afterwards. The room was comfortable enough for me as I only needed it for an overnight stay. It would have been nice if they had offered a safe in the room. Also would have liked more channels showing movies instead of local and national shows. My room rate didn't include breakfast as I prefer a traditional American breakfast. So, I dined outside. There are some mini-restaurants along Alcala street to peruse. One thing I do want to mention is that the shower stall is not large. I'm 5' 10" in good physical shape but a guy over 6' or with a protruding gut will not have enough space and thus feel cramped. The good news about the shower is that the hot water came on quickly and I could adjust the temperature to my liking. You may want to bring your own shampoo and conditioner though as they have only one liquid soap that's for both body and scalp. The Suanzes metro stop is about one block away. There is sufficient lightning at night that leads from the stop to the hotel but I probably wouldn't wander out after 10pm as it seemed deserted by that time.

En general bien, pero la presion de agua en la ducha era minima.

Great place to stay. Very quiet at night, good non-busy breakfast, comfortable bed, close to metro, direct to city centre.

It wad very good , staff were very friendly and the house keeping was very good room was always clean and organized. Room space is i guess perfect value for money.