Novotel Madrid City Las Ventas

Novotel Madrid City Las Ventas 4 stars

Customer review rating (ALL Rating) 4.6/5 1,467 reviews

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Hotel extras

  • Direct bus connection to Puerta del Sol and 9-minute walk to the metro.

  • Swimming pool open in summer season

  • Restaurant with terrace.

  • Terrace in a Mediterranean design and parking

  • Surprise treat for children exclusively with online reservations.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Madrid City Las Ventas

Albacete 1, Esquina avenida de badajoz
28027 MADRID
Spain

GPS:40.441433, -3.657524

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Restaurante Insolito

Its exquisite Mediterranean-Oriental fusion cuisine with fresh ingredients is complemented by amazing views from the terrace. Relax with a signature cocktail in the bar area, watching TV matches.

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Our accommodation(s)

Spacious, functional with contemporary décor, our rooms promise unique moments. Enjoy the exclusive views of Madrid, or, if you're with family, take advantage of the Tribe offer of two adjoining rooms.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,467 reviews

TripAdvisor Rating  4.5/5  136 reviews

Nice and quiet location

Customer review rating 4.0/5

Gerald Business - Confirmed reviews ALL

Good, but I struggled the firt night because of a fault of my own as I am a very light sleeper and my room was next to the lift and despite it is not a noisy lift, I could still sniff the quiet lift sound like in my room. This can obviously not be avoided, but it is just me and my condition. Will indicate in advance on next booking

Enjoyed every bit of it

Customer review rating 5.0/5

Mansoor M. Families - Confirmed reviews ALL

Would love to come back!! Excellent hospitality and friendly staff and services.

Dear Guest. We are glad you had a pleasant stay and we are delighted that you enjoyed the hotel's facilities and rooms. Thank you very much for your comment, we are in a process of continuous improvement every day in our service and facilities. Thank you very much for your confidence in us. We hope to see you again soon. Quality Department. Álvaro D.A.

All refurbished - what a great new hotel

Customer review rating 5.0/5

Wolle W. Business - Confirmed reviews ALL

I just can give Kudos and Thanks to the Accor team in this hotel - they went the extra mile for me turned something negative ( room not ready ) into something very positive ....with a smile .

Dear Wolfram Michael. We are glad you had a pleasant stay and we are delighted that you enjoyed the hotel's facilities and rooms. Thank you very much for your comment, we are in a process of continuous improvement every day in our service and facilities. Thank you very much for your confidence in us. We hope to see you again soon. Quality Department. Álvaro D.A.

Helpful staff

Customer review rating 3.5/5

Sixun Solo - Confirmed reviews ALL

This hotel has cooperation with some holiday agencies so the reception was extremely busy for most of the cases, same for the elevators in the morning. I was allocated to an accessible room for the first night of stay which was quite disappointing because there’s quite few facilities available in the accessible one. But the staff helped me switch to a normal one the other morning after complaining about the case. In my opinion, the case shouldn’t happen when I was checking in. The door locker of my second room didn’t work very well, always required a double check after closing it. The facilities of the hotel require more often maintenance.

Well located

Customer review rating 4.0/5

Brian T. Business - Confirmed reviews ALL

Good, satisfactory

Dear Brian, Thank you very much for giving us this valuation, we improve every day in the service and our facilities. We hope you had a pleasant stay in Madrid and we are delighted that you have given us the confidence to stay with us. Thank you very much for trusting us. We hope to see you again soon at the hotel! Quality Department. Álvaro D.A.

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Other web-users rate our hotel

  • 541 reviews 7.9/10 Location
  • 865 reviews 8.3/10 Room
  • 1,152 reviews 9.1/10 Service
  • 12 reviews 9.5/10 WiFi
  • 492 reviews 8.7/10 Breakfast
  • 367 reviews 8.5/10 Cleanliness
  • 293 reviews 7.1/10 Food
  • 283 reviews 7.8/10 Amenities

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