Novotel Madrid City Las Ventas 4 stars

Customer review rating (ALL Rating) 4.6/5 1,054 reviews

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Description

Hotel extras

  • Direct bus to Puerta del Sol and 9 minutes walk to the Metro

  • Family rooms (2 free children up to 16 years old)

  • Free mini-bar in the Executive room when booking at All.com

  • Pool open in summer season

  • Pets welcome, prior reservation required

Our accommodation(s)

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Hotel location

Novotel Madrid City Las Ventas

Albacete 1, Esquina avenida de badajoz
28027 MADRID
Spain

GPS:40.441433, -3.657524

Access and transport

Hotel services

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On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANTE INSOLITO

Its exquisite Mediterranean-Oriental fusion cuisine with fresh ingredients is complemented by amazing views from the terrace. Relax with a signature cocktail in the bar area, watching TV matches.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,054 reviews

Customer review rating 5.0/5

Anna S. Friends - Confirmed reviews ALL

The stay was really good, but unfortunately short. Will be back to this Novotel for sure. Breakfast were 10/10 and stuff was really helpful and friendly, especially bartender Anna, so nice to meet this kind and open people, who are always welcoming you on very professional way

Dear Anna, We sincerely appreciate your positive feedback regarding your recent stay at Novotel Madrid City Las Ventas. We are pleased to know that you enjoyed our breakfast and that our staff, particularly our bartender Anna, contributed to making your experience memorable. Your recognition of the kindness and professionalism of our team is very valuable to us. We look forward to welcoming you again in the future. Sincerely, Novotel Madrid City Las Ventas

Customer review rating 4.5/5

James B. Business - Confirmed reviews ALL

Efficient, warm, comfortable.

Dear James, We sincerely appreciate your positive feedback. We are pleased to know that you found our service efficient and warm, as well as the comfort of our facilities. Our goal is to provide a memorable experience to all our guests, and your satisfaction is a great motivation for our team. We look forward to welcoming you again on your next visit. Sincerely, Novotel Madrid City Las Ventas

Customer review rating 2.5/5

Martin M. Families - Confirmed reviews ALL

We had some issues with the room. During the nights there was a a very loud noise resonating in our room. I reported it to the staff at 12.30am who investigated it, but I had no feedback, I reported it again in the morning and again zero feedback. The nights were quite disrupted because of this. The night staff confirmed he heard the noise. Also we encountered the bedding with what seemed to be blood stains. We asked for them to be changed in the morning and that was done. Having stayed multiple nights in Accor hotels and being a platinum member, I’d say this was my most disappointing stay in years.

Customer review rating 5.0/5

Hong W. Solo - Confirmed reviews ALL

Good service, delicious breakfast

Dear Customer, We sincerely appreciate your kind words regarding your stay at Novotel Madrid City Las Ventas. We are pleased to know that you enjoyed our service and a delicious breakfast. Your satisfaction is our priority, and we constantly strive to provide a comfortable experience for our guests. We look forward to the pleasure of welcoming you again in the future. Sincerely, Novotel Madrid City Las Ventas

Customer review rating 3.5/5

Guilherme M. V. D. M. Business - Confirmed reviews ALL

Standard rooms, good breakfast, average gym.

Other web-users rate our hotel

  • 668 reviews 7.8/10 Location
  • 887 reviews 7.5/10 Room
  • 1,257 reviews 9.2/10 Service
  • 19 reviews 9.1/10 WiFi
  • 623 reviews 8.9/10 Breakfast
  • 413 reviews 8.3/10 Cleanliness
  • 399 reviews 7.7/10 Food
  • 274 reviews 8.4/10 Amenities

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