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Novotel Madrid City Las Ventas Hotel 4 stars

Customer review rating 4.7/5 702 reviews

ALLSAFE approved hotel

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Novotel Madrid  City Las Ventas
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+ 13 Services

Hotel extras

  • Certified ALLSAFE by SGS. Free medical teleassistance

  • Pool open from June 18, from 12:00 p.m. to 9 p.m.

  • Family Rooms (2 children stay free)

  • Restaurant with outdoor terrace. Fitness center

  • Metro Line 7 Parque Avenidas and Bus 53 to Puerta del Sol

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Dry cleaning / Ironing
Leisure and activities
  • Outdoor unheated pool
  • Tanning salon (nearby) Paying
  • Golf course 18 holes (nearby)
  • Tennis
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 11 Meeting room(s)
  • Copy/print service available

Hotel location

Novotel Madrid City Las Ventas

Albacete 1
Esquina avenida de badajoz
28027 madrid
spain

Tel: +34917247600

Fax: (+34)91/7247610

Check-in from 14h00

Check out up to 12h00

  • CUZCO / BARRIO BLANCO :  11 TORRELAGUNA

  • P. DE MORET / PAERQUE AVENIDAS :  74 BRUSELAS

  • SAN JUAN BAUTISTA/ SOL :  53 AVDA.BADAJOZ

  • PARQUE DE LAS AVENIDAS :  7 PARQUE. AVENIDAS

  • By plane

    MADRID ADOLFO SUAREZ AEROPUERTO At 5km / 3 miles

  • By train

    ATOCHA At 9km / 5.63 miles

  • By train

    CHAMARTIN At 4km / 2.49 miles

GPS :40.441433, -3.657524

Our accommodation(s)

Spacious, functional with contemporary décor, our rooms promise unique moments. Enjoy the exclusive views of Madrid, or, if you're with family, take advantage of the Tribe offer of two adjoining rooms.

Our restaurants and bars

RESTAURANTE INSOLITO

Type of cuisine: Mediterranean

Its exquisite Mediterranean-Oriental fusion cuisine with fresh ingredients is complemented by amazing views from the terrace. Relax with a signature cocktail in the bar area, watching TV matches.

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

INSOLITO BAR

Enjoy a relaxing and cozy atmosphere at our bar; modern and dynamic, it transforms by day and by night so that you can enjoy our cocktails any time. Snack menu between 4 p.m. and 8 p.m.

Non contractual photo

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 11

  • Maximum size: 193

  • Maximum capacity: 220 people

  • Maximum banquet capacity: 122 people

Find out more

Our guest reviews for
Novotel Madrid City Las Ventas

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

702 reviews

tripadvisor

TripAdvisor Rating 4.5/5

74 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

nice people

Customer review rating 4.5/5

Anonymous Business - 22/07/2021 Confirmed reviews ALL

the personal experience with the staff. they were happy to see me. Now i am ALL member due to the staff at this hotel

Ideally located for my work visit

Customer review rating 5.0/5

Jeff P. Business - 19/07/2021 Confirmed reviews ALL

The hotel is all that you would expect from this brand, rooms are immaculately cleaned and presented, staff are very friendly and most bi-lingual. Breakfast is good, facilities excellent. It is has good connections to main route into city and airport and not too far from underground connection

Nice clean well located hotel

Customer review rating 4.5/5

Uje I. Friends - 12/06/2021 Confirmed reviews ALL

We had a very good stay, the hotel was neat and clean. Close to the airport, about 12 minutes drive so very convenient if you need to catch an early flight. Complimentary bottles of water was a nice touch and well appreciated. Also, the bed was very comfortable and the blackout drape is very efficient in keeping the light out to ensure longer sleep if you want to stay in bed for longer.

Dear Uje, We very much appreciate your comments regarding your stay at the Novotel Madrid City Las Ventas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sara Baeza Dto de Calidad

Estancia agradable

Customer review rating 4.5/5

Felix Business - 16/05/2021 Confirmed reviews ALL

Satisfactoria

Estimado Felix, Te agradecemos enormemente el tiempo empleado en responder a todas nuestras preguntas, apreciamos mucho conocer la opinión de nuestros clientes. Nos alegra mucho leer que tu estancia ha sido satisfactoria. Recibe un saludo del equipo de Novotel Madrid City Las Ventas. Clara V.

Brilliant Staff

Customer review rating 5.0/5

Eduardo Business - 11/05/2021 Confirmed reviews ALL

Good location and convenient facility,but above all brilliant Staff,from the Cleaning personnel,Chefs, Reception, Managers.All made the stay really pleasant

Hola Eduardo, muchísimas gracias como siempre por tus comentarios, para nosotros es un auténtico placer tenerte como cliente y amigo, ¡ya eres uno más! Un saludo de todo el equipo, Clara V.

Nice and calm stay

Customer review rating 4.0/5

Z. J. Business - 24/04/2021 Confirmed reviews ALL

It was nice and satisfied stay

Dear J. Z., We very much appreciate your comments regarding your stay at the Novotel Madrid City Las Ventas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pablo M - Front Desk

Great service, the room is always too hot

Customer review rating 4.0/5

Ricardo G. Business - 22/03/2021 Confirmed reviews ALL

The service was really good. However, the room is always too hot. I turn on the air conditioning (at 10 degrees), but the air that comes out is HOT. I open the windows but there is still hot air coming out of the ventilations.

Dear Ricardo G., Thank you for taking the time to tell us about your experience at the Novotel Madrid City Las Ventas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sara Baeza Dto de Calidad

I will not keep answering if it is never followed by action or a personal response

TripAdvisor rating 4.0/5

weilletco 29/08/2020 TripAdvisor review

Already stayed at Las Ventas this year(July 16). Already said it was more efficient before when offices were just behind desk. For exemple to validate parking. This time asked again for a queen bed minimum and got a standard on a room where the sink was clogged. The menu should be at least in English if not French.

Short stop

TripAdvisor rating 4.0/5

Peter R Solo travel - 13/01/2020 TripAdvisor review

I had a short 1 night stop in Madrid. This hotel was clean efficient and awsome value for money. Best thing was the super comfortable bed worst thing was the horrible paint and decide in the hallways.

Dear Peter, We very much appreciate your comments regarding your short stay.Your feedback is very important to us. Thank you again for sharing your experience. We are looking forward to welcome you back very soon and for a long stay. Best Regards, Itziar Payá Dpto Calidad

Simply Excellent

TripAdvisor rating 5.0/5

Marek G Business - 17/12/2019 TripAdvisor review

Fantastic breakfast, really good and impressive kitchen. And last but not least really nice personnel. The hotel was renovated lately, so it is really nice. Could be nice to get there in summer, there is a pool.

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