ibis Madrid Centro las Ventas 2 stars

Customer review rating (ALL Rating) 4.5/5 2,288 reviews

Hotel extras

  • ALLSAFE program implemented with strict protocols guaranteeing your safety.

  • Enjoy the best League & Champions League matches in our restaurant and bar.

  • Free high-speed WiFi available throughout hotel. Business corner & printer.

  • Next to Ventas metro. Direct access to center in just 10 minutes.

  • Easy access to M-30 from the hotel, direct links with points in the city.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

Hotel location

ibis Madrid Centro las Ventas

C Julio Camba 1 esq Alcala
28028 MADRID
Spain

GPS:40.43045, -3.66409

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

BAR

Non contractual photo

Make a date with relaxation. Recharge your batteries and have a drink... It's the place to be to work and relax.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,288 reviews

TripAdvisor Rating  4.0/5  1,946 reviews

Certificate of excellence 2023

Well Located-Excellent Staff

Customer review rating 5.0/5

Dr. J. R. C. Families - Confirmed reviews ALL

This was my fifth time and will come back again. Its well located, very clean, fair price and above all excellent customer service. I truly feel at home there.

Dear JOSE , We very much appreciate your comments regarding your stay at the ibis Madrid Centro las Ventas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jose Manuel Bernal Adjunto de Direccion

Well located!!

Customer review rating 5.0/5

Dayvson R. D. S. M. Friends - Confirmed reviews ALL

Clean and amazing place. Good and lovely’s employees.

Dear DAYVSON M., We very much appreciate your comments regarding your stay at the ibis Madrid Centro las Ventas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jose Manuel Bernal Adjunto de Direccion

Good city hotel

Customer review rating 4.5/5

Aleksandr K. Business - Confirmed reviews ALL

Very nice room, good breakfast, nice location in the border of city center

Dear ALEKSANDR , We very much appreciate your comments regarding your stay at the ibis Madrid Centro las Ventas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jose Manuel Bernal Adjunto de Direccion

Whilst Not in the Centre of Town, Metro Very Close

TripAdvisor rating 2.0/5

Martin H TripAdvisor review

I probably should recognise the fact that I'm paying for a budget hotel in a major city but it just didn't hit the spot for me. On the positive, this is right next door to a Metro stop and you can quickly get into Puerta del Sol and the museum area. The room is large but lacks comfort. For the size of the room, they could have put in a slightly comfortable chair but at least there is a desk and chair. There aren't many amenities in the bathroom. The reception area has a small bar but as we didn't have breakfast, I can't comment on the main dining room. They have a carpark but you have to pay an additional amount and it's a very tight carpark to get into so if you have a big car, you're going to have to breath in going down the ramps. Good price for a city hotel.

Good location - more of a budget hotel

Customer review rating 2.0/5

M D. Couples - Confirmed reviews ALL

No tea or coffee facility in the room. Not much space to store clothing. Only plug sockets available was two by the window and one in the bathroom. Difficult to use the table under the window as opening/closing the curtains knocked all items over. The pillows were more like putting your head into cotton balls and only 3 available in the room. No hand towel in the bathroom and bath towels were very thin and rough. Breakfast buffet - one morning there was no plates so had to use a tray and napkins. Continental selection was pretty poor and hot food (bacon and scrambled egg) did not look appealing. Only positive is the location . .

Dear MANDY , Thank you for taking the time to tell us about your experience at the ibis Madrid Centro las Ventas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jose Manuel Bernal Adjunto de Direccion

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Other web-users rate our hotel

  • 970 reviews 9.1/10 Location
  • 1,158 reviews 6.3/10 Room
  • 1,017 reviews 9.5/10 Service
  • 10 reviews 8.8/10 WiFi
  • 666 reviews 6.7/10 Comfort
  • 432 reviews 7.4/10 Cleanliness
  • 387 reviews 8.2/10 Breakfast
  • 155 reviews 6.5/10 Vibe

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