ibis Madrid Centro las Ventas 2 stars

Customer review rating (ALL Rating) 4.5/5 2,141 reviews

Best price
guarantee
ibis Madrid Centro las Ventas - Image 1
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C Julio Camba 1 esq Alcala, 28028 MADRID, Spain

Description

Hotel extras

  • Enjoy the best League & Champions League matches in our restaurant and bar.

  • Free high-speed WiFi available throughout hotel. Business corner & printer.

  • Next to Ventas metro. Direct access to center in just 10 minutes.

  • Easy access to M-30 from the hotel, direct links with points in the city.

Our accommodation(s)

Hotel location

ibis Madrid Centro las Ventas

C Julio Camba 1 esq Alcala
28028 MADRID
Spain

GPS:40.43045, -3.66409

Telephone
Fax +34 910 80 37 19

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

BAR

Make a date with relaxation. Recharge your batteries and have a drink... It's the place to be to work and relax.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,141 reviews

TripAdvisor Rating  4.0/5  1,967 reviews

Certificate of excellence 2023

Perfect stay

Customer review rating 5.0/5

Rashid A. Couples - Confirmed reviews ALL

People at the desk were really friendly. Room was clean and comfortable. Location is really good, step away from the metro and bus station.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sandra Dpto Recepción

Well located

Customer review rating 4.5/5

Ken Solo - Confirmed reviews ALL

Comfortable and quiet room due to double glazing. Friendly helpful staff. Plenty of cafes, bakeries, restaurants and supermarket nearby. Metro just across the road, but an easy and interesting 45 minute walk to Prado gallery and other interesting stuff.

Dear Ken, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sandra Dpto Recepción

Perfect

Customer review rating 5.0/5

Pierre-alexandre Solo - Confirmed reviews ALL

Many thanks to the reception and the cleaning staff. Everything was perfect!

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sandra Dpto Recepción

Well located

Customer review rating 4.0/5

B S. Solo - Confirmed reviews ALL

It is very well located. Staff very helpful when needed. Clean room. For the price I expected to have a fridge to have my cold drinks and a coffee and tea in the room.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sandra Dpto Recepción

Be Aware of IBIS Madrid Centro Ventas (All Accor hotels group)!

TripAdvisor rating 1.0/5

cherniae TripAdvisor review

When we arrived to IBIS Madrid Centro Ventas hotel at 9:00 PM we have been told that our reservation has been cancelled due to insufficient credit card on file and our room is gone, and they do not have any rooms available. When we booked this hotel 5 months in advance (for 5 nights), they ran my credit card and confirmed the reservation via email. That email stated that we have to pay in full upon arrival. And when we arrived we had no room to stay! With the straight faces, they simply sent two older women to the streets at night! They did not sent me a new bother to notify me about the problem in advance, and I had no idea that this problem could arise. (Apparently, sometimes after booking the hotel my bank replaced my credit card, so the old one was not working any longer). After crying and begging for an hour in the lobby, they finally found the room for us in the other hotel within All Accor Group, Novotel, but it was 1,000 Euros more expensive then IBIS. We had no other option than agree and pay. When we arrived to Novotel, we asked why this was happening, and they explained that this is the policy of all hotels under All Accor Group that they can cancel your reservation on the day of your arrival if there is any problem with your credit card on file (even if you booked 5 months earlier). It does not matter that their confirmation email does not explain it to you. It is just their right, and they exercise it!

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Other web-users rate our hotel

  • 1,017 reviews 9.4/10 Location
  • 1,162 reviews 6.5/10 Room
  • 920 reviews 9.5/10 Service
  • 7 reviews 7.6/10 WiFi
  • 650 reviews 6.4/10 Comfort
  • 450 reviews 8.1/10 Cleanliness
  • 402 reviews 7.6/10 Breakfast
  • 29 reviews 8.1/10 Bar

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Internal rules of procedure

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.