ibis Madrid Centro las Ventas 2 stars

Customer review rating (ALL Rating) 4.5/5 1,123 reviews

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Description

Hotel extras

  • GREEN KEY certification: For a more sustainable and eco-friendly world.

  • Private garage parking available for a supplement; limited spaces apply

  • Free high-speed WIFI throughout the hotel. Browse, work or enjoy streaming

  • One minute from Ventas metro. Downtown in 15 minutes. Ideal access

  • Easy access to Calle 30 from hotel, connecting with key points of interest

Our accommodation(s)

Hotel location

ibis Madrid Centro las Ventas

C Julio Camba 1 esq Alcala
28028 MADRID
Spain

GPS:40.43045, -3.66409

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

BAR

Enjoy a relaxed and cozy atmosphere in our bar, perfect to unwind after a busy day. Sip refreshing drinks, enjoy snacks, and relax or work comfortably. Ideal for recharging.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,123 reviews

Customer review rating 2.0/5

Raul H. Solo - Confirmed reviews ALL

Key card didn’t work. I had to change it like 15 times.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Sandra

Customer review rating 0.5/5

Tanisha S. Families - Confirmed reviews ALL

we had booked three rooms for family holiday for 6-8 days -but rooms were stuffy with no cool aircon option -if we open door noise from outside with still room temp uncomfortable to sleep with sweating all nights we have to survive -team tried to relocate after 1st night of no sleep from road side rooms and recommended to keep aircon off with windows open (which was difficult option with noises from outside building )-no acknowledgement from team on arrival or welcome drink offered (which i reminded them next day and had on last evening of our stay )-some staff was rude and when asked for late check out on last day reception girl Joe asked for £15 to be paid despite telling her i am Accor member shown my platinum card (when i went to pay £15 after one hour she acknowledged that i do not have to pay £15 for late check out for 3 hrs )

Customer review rating 4.5/5

George H. Solo - Confirmed reviews ALL

The location of Ibis Ventas is fabulous. Close to everything I needed particularly rail and bus transport. It might be useful to mention that you buy a permanent pass (card) and top it up as required when riding the Metro?

Customer review rating 4.0/5

Eric L. Business - Confirmed reviews ALL

Overall good experience

Customer review rating 4.5/5

Pascal J. Business - Confirmed reviews ALL

Good service and good Staff

Good morning, We sincerely appreciate your comments regarding your stay at ibis Madrid Centro Las Ventas. It is always a pleasure to receive positive feedback. We will share your kind remarks with our team. I am sure these comments will serve as encouragement to all our staff, who continually strive to improve the quality of our services. Thank you once again for sharing your experience with us, and we hope that your next visit will be just as pleasant as the previous one. Kind regards.

Other web-users rate our hotel

  • 825 reviews 9.4/10 Location
  • 907 reviews 6.6/10 Room
  • 766 reviews 9.2/10 Service
  • 6 reviews 3.3/10 WiFi
  • 509 reviews 6.7/10 Comfort
  • 334 reviews 8.2/10 Cleanliness
  • 295 reviews 7.3/10 Breakfast
  • 246 reviews 4.8/10 Value

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