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ibis Madrid Centro las Ventas Hotel 2 stars

Customer review rating 4.5/5 6,141 reviews

ALLSAFE approved hotel

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ibis Madrid Centro las Ventas
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+ 14 Services

Hotel extras

  • Enjoy the best La Liga and Champions League matches in our bar and restaurant.

  • Enjoy the best League & Champions League matches in our restaurant and bar.

  • Free high-speed WiFi available throughout hotel. Business corner & printer.

  • Next to Ventas metro. Direct access to center in just 10 minutes.

  • Easy access to M-30 from the hotel, direct links with points in the city.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioning
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Dry cleaning / Ironing Paying
Catering
  • Breakfast Paying
  • 1 Bar(s)
Business services
  • Self service business centre
  • Copy/print service available Paying

Hotel location

ibis Madrid Centro las Ventas

C Julio Camba 1 esq Alcala
28028 madrid
spain

Tel: +34910803710

Fax: (+34)910803719

Check-in from 12h00

Check out up to 12h00

  • EMT :  21 38 106 110 VENTAS

  • EMT. :  146 21 N7 L2 L5 VENTAS

  • METRO VENTAS :  LINEAS 2 Y 5 VENTAS

  • By plane

    MADRID BARAJAS At 11.5km / 7.15 miles

  • By train

    ATOCHA At 4km / 2.49 miles

GPS :40.43045, -3.66409

Our accommodation(s)

Our restaurants and bars

BAR

Make a date with relaxation. Recharge your batteries and have a drink... It's the place to be to work and relax.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Our guest reviews for
ibis Madrid Centro las Ventas

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

6,141 reviews

TripAdvisor Rating 4.0/5

1,906 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Terrible view, no light

Customer review rating 1.5/5

J Couples - 07/09/2021 Confirmed reviews ALL

The room was way to dark, the view wasn't of la plaza de torres but of a concrete wall and no natural light came in meaning we were in the dark. The lights didn't make it cozy at all. The bed was comfy at least. The bathroom was very basic, didn't like the shower head and no complementary toiletries. The room wa clean which was good. The toilet paper was way too course. Breakfast was also very simple.

Dear Jelte Jeschurun , Thank you for taking the time to tell us about your experience at the ibis Madrid Centro las Ventas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please, for a future stay, you can choose at the booking a room with views of the street or even a terrace so that upon arrival you will be given a room of this kind. However, you can always go to reception upon arrival and change the type of room subject to availability. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jose Manuel Bernal Adjunto de Direccion

Correct Price in a very good location

Customer review rating 4.5/5

Paulo C. D. O. S. Couples - 31/08/2021 Confirmed reviews ALL

Clean hotel. Good location Friend staf

Dear Mr DE OLIVEIRA S., We very much appreciate your comments regarding your stay at the ibis Madrid Centro las Ventas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jose Manuel Bernal Adjunto de Direccion

Well located

Customer review rating 3.5/5

Lukasz Couples - 30/08/2021 Confirmed reviews ALL

Good location (two metro lines, few bus lines), but some rooms have "windows" with no view (some kind of inner terrace, but very small). Breakfast was just ok. Nothing special, not so much to choose from. Lack of fruits and veggies (I thought that in Spain would be a lot of them).

Dear LUKASZ , Thank you for taking the time to tell us about your experience at the ibis Madrid Centro las Ventas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jose Manuel Bernal Adjunto de Direccion

Central location with easy parking

Customer review rating 5.0/5

Felipe Couples - 17/08/2021 Confirmed reviews ALL

Great breakfast

Dear Philip , We very much appreciate your comments regarding your stay at the ibis Madrid Centro las Ventas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jose Manuel Bernal Adjunto de Direccion

Good stay

Customer review rating 4.0/5

Anonymous Families - 21/05/2021 Confirmed reviews ALL

Friendly staff, clean hotel, good service

Dear Marta, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jose Manuel Bernal Adjunto de Direccion

Exclent view

Customer review rating 5.0/5

David M. Couples - 11/05/2021 Confirmed reviews ALL

Exclent

Estimado Sr. M. Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Madrid Centro las Ventas. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Rafael P. Dpto Recepción

excellent, as usual :)

TripAdvisor rating 5.0/5

jmarcosnieto Family - 19/11/2020 TripAdvisor review

excellent, as usual :) we were treated as good as always, thanks guys the rooms were clean, the ambient nice and the people in the reception very useful it is really near any but or metro to move into madrid, so... :)

Good hotel at nice location

TripAdvisor rating 4.0/5

rolfv Friends getaway - 29/12/2019 TripAdvisor review

The hotel was good with spacy bathroom, comfortable bed. The rest of room is quite sober but breakfast was good and quite location and also near metro station with line connecting to most highlights directly. There are also some restaurants nearby (I recommend VIPS not really Spanish but good foof for decent price) or 212 Bistro for hamburger ar Panaria for sandwiches. You can also visit the nearby bull ring which alsom has Englsih guided tours.

Disappointing

TripAdvisor rating 2.0/5

mbelgil Couples - 25/12/2019 TripAdvisor review

Overall very disappointed with the Ibis. We booked this room because it was reasonable value, allowed pets and had free parking. When we arrived we were immediately told the parking was not available so we had to drive around the corner (+€24). We were charged €15 for our dog as well (we later discovered that the literature said it was €10). The room was ok, but much smaller than pictured when we booked, and the window opened to an alley directly facing a bleak wall - very depressing and dark! The buffet breakfast was €9 and did not include any hot food. We also ordered two €9 pizzas to our rooms and were charged €25 on checkout. Overpriced and not in the best location either. We won't be staying there again!

Dear Mr/S mbegil. First of all, thank you for taking your time to leave a comment of our hotel. We are really sorry that we didn´t match your expectations. Our parking service is not a free service, it has a cost of 14€ per night and cannot be booked as it depends on availability at check in time. Dog supplement is 15€, but as we noticed there was a misprint in the fact sheet in your room, we finally charged you 10€ when you checked out. Regarding your room, we have been checking your reservation and you had booked an standard room. Rooms with outside view can be booked on our website for a little extra supplement or directly at the reception if there is availability. On the other hand breakfast buffet is 8.50€, small pizzas 9.95€ and large pizzas 11.95€. Again we are sorry you felt overcharged but we follow a strict rate policy and we never charge anything but official rates and prices. Best Regards Rafael P.

a great place to stay

TripAdvisor rating 5.0/5

mjj10024 Friends getaway - 14/10/2019 TripAdvisor review

I went to Madrid to meet up with friends and know the city because I studied there for a semester. I just stayed at this hotel last weekend. Before I arrived, I almost changed my reservation to stay closer to the Gran Via, but glad I did not!!!!!!! It was a great location with the metro across the street and also a nice walk to different areas of the city. There is are places to eat all around and a couple of supermarkets if you just want to buy a bottle of water. The staff was incredibly nice!!!!!!!!! The breakfast buffet was included and was satisfying and typical of an European breakfast. My one little minor complaint, I wish their were electric outlets closer to my bed or on the side of the bed. I would stay there again!!

Excellent

TripAdvisor rating 5.0/5

Coastal715775 Family - 30/09/2019 TripAdvisor review

Very kind people (attendants), cleanliness and confortable rooms. Metro estation very close, any kind of public transportation also. Excellents food service options around the hotel. I strogly recommend!

good

TripAdvisor rating 3.0/5

heliosil Family - 28/07/2019 TripAdvisor review

When I was there, I noted anything goods and bads. Breakfast was good, but Parking was bad. I reserved one type of habitation, but I received other different. The street was in maintenance, but no problem. Other things was good.

Great Value, awesome part of town

TripAdvisor rating 4.0/5

jimmy1824 Couples - 25/06/2019 TripAdvisor review

This facility is way better than the price would suggest. Great facility is a cool and clean part of town. I will definitely recommend to friends. Great service, friendly staff and very clean. Beautiful stay.

controversial

TripAdvisor rating 3.0/5

Rigik Family - 25/06/2019 TripAdvisor review

We stayed in this hotel for one night with my family. The room was a little big bigger than similar ibis hotels (where I was before). We had a beautiful view. But after bath we found tattered towel. It was very!!!tattered! We were really shocked. And the door in our bathroom was with dirty brown handprints... unpleasantly...

Perfect for a couple of days visiting Madrid

TripAdvisor rating 5.0/5

Tour46730722653 Couples - 18/02/2019 TripAdvisor review

We were a few day visiting Madrid and was perfect. Is close to M30 and otside this there is a lot of free parking zones and the metro Station is in front of hotel. The bed was very confortable and the room was very big, to be a Ibis Hotel.

Good location & Room. Some basic amenities missing

TripAdvisor rating 3.0/5

doshivaibhav90 Business - 14/10/2018 TripAdvisor review

The hotel is in a good location with easy access to the metro.The terrace room that we booked gives lovely view of the city side.The room however needed to have some basic amenities like Tea / Coffee Maker, a couple of bottles of Water, and more charging plug points.

Stay her you will love it.

TripAdvisor rating 5.0/5

Dreamer278902 Couples - 05/10/2018 TripAdvisor review

First visit to Madrid, this hotel is well located with only a 35 minute walk to the centre of Madrid.On arrival the stay were very welcoming. The room was exactly as expected and even though we bought our own pillows the room maid put fresh pillow cases on them for us..The staff throughout our stay were extremely helpful providing maps and guidance for underground and local buses.The breakfast room was always clean and well served by the staff.

UP TO THE USUAL IBIS STANDARDS

TripAdvisor rating 4.0/5

beenaroundthailand Couples - 23/07/2018 TripAdvisor review

All has been said in many other reviews and I concur. Great helpful reception staff, comfortable, clean and functional rooms. Handy to metro and good location with ample restaurants, supermarkets etc.. Enjoyed our 4 nights and the view from our room. Finding our way by public transport from the airport proved a little difficult and if it were possible to include on the hotel's website, some more specific instructions - I am sure it would be appreciated by guests.

Excellent stay in Madrid

TripAdvisor rating 5.0/5

draculette Couples - 19/07/2018 TripAdvisor review

Ibis standards, with nice staff. Clean and quiet. Hotel is close to the Ventas metro station, which is easily accessible from any part of Madrid. Reception staff very nice and friendly, told us a few tips for our visit.

Nearly Perfect

TripAdvisor rating 4.0/5

Chris P Couples - 21/05/2018 TripAdvisor review

Nice Balcony room with friendly staff. Excellent position for the Plaza de Toros for the bullfights during San Isidro and The Otono. Good car park and close to the Metro. The only problem was that the key cards often failed for use on the room door and lift. I am hoping that the problem is resolved as I will be arriving back to this IBIS hotel next week.

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