Ibis Styles Madrid Las Ventas 4 stars
Customer review rating (ALL Rating) 4.6/5 616 reviews
Direct bus connection to Puerta del Sol and 9 minutes walk to the metro.
Pool available from June 10 to September 15.
Gastronomic restaurant with a terrace.
A small surprise for children for web bookings.
A free Fiero Spritz cocktail for Sunday to Thursday stays booked online.
ALLSAFE approved hotel
Albacete 1, Avenida De Badajoz
EMT BUS: 53 Torrelaguna
METRO DE MADRID: 7 Parque Avenidas
MADRID BARAJAS At 8km / 4 miles
6A At 1km / 0 miles
ATOCHA STATION At 5km / 3 miles
PARQUE LAS AVENIDAS At 0km / 0 miles
Check-in from - Check out up to
A different and surprising concept around charcoal, open kitchen, dynamic and cozy atmosphere. A great space to discover, a pleasure for the senses. A surprising, "unusual" restaurant.
Our modern rooms, inspired by the world of comics, and comfortable beds, will make you dream you are inside a comic book. Includes eco-sustainable toiletries and everything you need for a perfect stay
*Subject to availabilityBack to note
Our guest reviews
100% genuine reviews from our guestsFind out more
Customer review rating 3.5/5
Anonymous Business - Confirmed reviews ALL
Good stay, conformable place although the light in the toilettes are not proper for making up :)
Comfortable and Funky
Customer review rating 5.0/5
Linda Business - Confirmed reviews ALL
I booked last minute when my flight from Madrid was cancelled. This hotel was relatively close to the airport, comfortable and the staff went out of their way to help me.
Poor service, pool & gym were not open which was my only reason for booking.
Customer review rating 1.5/5
Ruhena Families - Confirmed reviews ALL
I compared prices on comparison site for hotels with pool for the kids to enjoy; I actually paid a lot more than I needed for this amenity given I could have saved around 150-200 euros for a similar hotel without pool with a similar location. My kids and I were utterly shocked to be told at checking in that the pool was closed until 10th June. If I had known this before I would have changed my hotel. Once there, surprised to see paper cups in the room for a 4* hotel we were paying over 500 euros for 3 nights. That aside, on day two when my husband requested cups, tea and milk to be replaced service was not met, (we only had one of each). I then went down another half hour later and the receptionist said I’ll ring rooms service again or bring it myself. Again after another half hour wait we gave up as we had to get on with our day. This was my first stay at IBIS but we always stay at Novotel or Mercure because of our work BUT NEVER again will I choose Ibis; and will rethink about Accor stays to be honest. We are happy to pay extra for good service and this fell well below par. Furthermore my Accor account reset for some reason which is a separate issue and I’ll ring customer services.
Dear Mr. C., We would like to thank you for sharing your opinion with us and helping us to improve our facilities and services. We apologize if we did not live up to your expectations, unfortunately the pool is seasonal and is only allowed to be open during the summer period. On our website we have published the opening date of the pool, Friday 10 June, as there are many customers who ask us.We are sorry that you and your family were unable to enjoy this service. We would like to inform you that there must have been a misunderstanding with the gymnasium as it is open from 6am to 11pm and has never been closed. We would like you not to be left with this unfortunate perception of your stay at Ibis and we would like to apologise to you and ask you to give us another opportunity to offer you our best service. Please do not hesitate to contact me on your next stay to welcome you personally. Yours sincerely Itziar Payá Departamento de Calidad
Good location, Good facilities
Customer review rating 4.5/5
Mohamed Business - Confirmed reviews ALL
Decent size rooms with good location from the city.
Customer review rating 4.5/5
Anonymous Solo - Confirmed reviews ALL
Even if it's not near central area, the placement is nice as well as the vicinities. There's a parc nearby and also restaurants and shops. All together, it was a good experience, nice and serviabile personell.
Dear Catalin Ionel, It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be very soon. Sincerely, Itziar Payá Departamento de Calidad
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