Ibis Styles Madrid Las Ventas 4 stars

Dear Elizabeth, Thank you for sharing your experience with us. We are sorry to hear that the parking and breakfast were not at the right price and we thank you for your comments that help us to improve. We take note of them and we will forward them to the Hotel Management. We hope you will give us another opportunity to offer you our best service. Sincerely, Itziar Payá Departamento de Calidad

Dear Nicholas. Thank you very much for your review, we are currently in a process of continuous improvement, we hope that the changes we are making are reflected in our customers. We are glad to know that our facilities and services offered have lived up to your expectations. Thank you for your confidence in us. Quality Department. Álvaro D.A.

Dear Dawid Jan. We are glad that your stay was to your liking and that you appreciated the hotel's facilities and rooms. We thank you for your confidence, we are constantly improving so that our guests are satisfied with our services and facilities. We are glad that you were satisfied with the facilities of our hotel, we hope we have met your expectations. We hope that on your next visit to Madrid you can stay with us, we will be happy to welcome you again in our hotel. Quality Department. Álvaro D.A

Estimado Carlos. Nos alegramos de que su estancia haya sido de su agrado y de que haya disfrutado de las instalaciones y habitaciones del hotel. Le agradecemos la confianza depositada en nosotros, estamos en constante mejora para que nuestros huéspedes queden satisfechos con nuestros servicios e instalaciones. Nos alegra que haya quedado satisfecho con las instalaciones de nuestro hotel, esperamos haber cumplido con sus expectativas. Esperamos que en su próxima visita a Madrid pueda alojarse con nosotros, estaremos encantados de recibirle de nuevo en nuestro hotel. Departamento de Calidad. Álvaro D.A