Ibis Styles Madrid Las Ventas 4 stars

Customer review rating (ALL Rating) 4.6/5 1,150 reviews

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Ibis Styles Madrid Las Ventas - Image 1
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Albacete 1, Avenida De Badajoz, 28027 MADRID, Spain

Description

Hotel extras

  • Direct bus to downtown and a 9-minute walk to the metro

  • Family rooms, children stay for free

  • Swimming pool available from May 15 to September 15.

  • Pets welcome, reservation required prior to arrival

  • Private indoor parking

Our accommodation(s)

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Hotel location

Ibis Styles Madrid Las Ventas

Albacete 1, Avenida De Badajoz
28027 MADRID
Spain

GPS:40.441433, -3.657524

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

RESTAURANTE

A different and surprising concept around charcoal, open kitchen, dynamic and cozy atmosphere. A great space to discover, a pleasure for the senses. A surprising, "unusual" restaurant.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,150 reviews

TripAdvisor Rating  4.0/5  73 reviews

Good stay

Customer review rating 5.0/5

Puiu Families - Confirmed reviews ALL

Very good personnel

Dear G., We very much appreciate your comments regarding your stay at the Ibis Styles Madrid City Las Ventas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sara Baeza Dto de Calidad

Good stay

Customer review rating 3.5/5

Lucas S. Families - Confirmed reviews ALL

The hotel is nice. The location was good for us but its about 40 mins away from the centre of Madrid. The rooms were nice but we had a bad experience with the air conditioning. Being over 30 degrees outside, the a/c was only functioning as ventilation. The room was warm and we had to ask the reception to change us. They very quickly responded and move us to another room, which had the same problem. We couldn't sleep that night because the room was too hot. The following day, we complained and someone went to check the a/c. It improved but I was never impressed with it. With that said, I mentioned this to the receptionist on our check out and she was cordial and offer to reimburse one night worth of money and I appreciate that

Dear Mr S., Thank you for taking the time to tell us about your experience at the Ibis Styles Madrid City Las Ventas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures regarding the AC to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sara Baeza Dto de Calidad

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

booked through IBM via Amex Global Travel

Dear ANNICK, We very much appreciate your comments regarding your stay at the Ibis Styles Madrid City Las Ventas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sara Baeza Dto de Calidad

Well located . Clean. Open communal areas. Very professional & very friendly staff

Customer review rating 5.0/5

Colin L. Families - Confirmed reviews ALL

We enjoyed our stay very much & will definitely stay again.

Nice for a family trip.

Customer review rating 4.5/5

G. Families - Confirmed reviews ALL

Excellent for a city visit to Madrid. Didn’t spend much time in the hotel room but it was comfortable enough for 2 adults with 2 children. Pool was a plus in the heat and kids enjoyed. Excellent breakfast buffet except maybe the coffee machines.

Dear Mr. G. , We very much appreciate your comments regarding your stay at the Ibis Styles Madrid City Las Ventas. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Itziar Departamento de Calidad

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Other web-users rate our hotel

  • 624 reviews 7.2/10 Location
  • 905 reviews 7.3/10 Room
  • 1,091 reviews 9.2/10 Service
  • 645 reviews 8.9/10 Breakfast
  • 544 reviews 7.3/10 Comfort
  • 375 reviews 7.9/10 Cleanliness
  • 324 reviews 7.1/10 Food
  • 321 reviews 3.2/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.