Novotel São Paulo Jardins 4 stars

Customer review rating (ALL Rating) 4.5/5 1,715 reviews

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Description

Hotel extras

  • We are Pet Friendly - check out our special conditions!

  • Certified by Green Key as a sustainable and responsible place to stay.

  • 15 minutes by car to Rebouças Convention Center

  • Hotel in Jardins near restaurants like Figueira Rubaiyat, Dom and Paris 6

  • 20-minute drive to São Paulo - Congonhas Airport

Our accommodation(s)

Hotel location

Novotel São Paulo Jardins

Alameda Campinas, 1435, Paulista Garden
01404002 São Paulo
Brazil

GPS:-23.57242, -46.65932

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,715 reviews

Customer review rating 5.0/5

Adalberto Z. R. Families - Confirmed reviews ALL

Great service, and the people awesome!!!!

Estimado Sr. Adalberto, Muchas gracias por compartir su experiencia con nosotros. Nos alegra saber que disfrutó de una estadía cómoda y de un excelente servicio, y que nuestro equipo contribuyó a que su visita fuera especial. Comentarios como el suyo nos motivan a seguir cuidando cada detalle para la satisfacción de nuestros huéspedes. Será un placer recibirlo nuevamente en el Novotel São Paulo Jardins. Atentamente, Janaina B. Supervisora de Calidad Novotel São Paulo Jardins

Customer review rating 4.0/5

Viken G. K. Couples - Confirmed reviews ALL

bathroom it was not in excellent condition

Dear Mr. Viken, Thank you for sharing your experience with us. We regret that the bathroom cleanliness and the variety of the breakfast did not meet your expectations, as these details are very important to a pleasant stay. Your feedback is very valuable to us. Regarding breakfast, we would appreciate knowing what you felt was missing, so we can review it and look for improvements. We also thank you for giving us the opportunity to welcome you again, which helps us continue to improve and deliver an even better experience. Best regards, Janaina B. Quality Supervisor Novotel São Paulo Jardins

Customer review rating 5.0/5

Sherrese M. Friends - Confirmed reviews ALL

amazing this is my second stay

Dear Mrs. Sherrese, Thank you very much for sharing your experience and for your kind words about our team. We’re delighted to know this was already your second stay and that everything was easy and pleasant. Regarding housekeeping, we noticed that on the day the service was not provided, the “Do Not Disturb” sign was displayed on the door, and our team respected this request. We’re glad this did not impact your stay and that our front desk team was able to assist you promptly with additional amenities. We look forward to welcoming you back again very soon. Sincerely, Janaina B. Quality Supervisor Novotel São Paulo Jardins

Customer review rating 4.5/5

Thea R. Solo - Confirmed reviews ALL

Great location, very friendly staff, excellent breakfast.

Dear Mrs. Thea, Thank you very much for sharing your review! We’re happy to know you enjoyed our location, the friendliness of our team, the breakfast, and our garden with native plants. We hope to welcome you back many more times — it will always be a pleasure to have you with us! Janaina B. Quality Supervisor Novotel São Paulo Jardins

Customer review rating 5.0/5

Elisma C. Couples - Confirmed reviews ALL

LOVED the interior of the hotel. Accommodating and friendly staff. Super location. Safe area. Breakfast excellent, great variety and quality of food. Would highly recommend and return if ever in SP again. Loved our stay.

Dear Mrs. Elisma, Thank you for sharing such a special comment about your stay. We are truly happy to know that you felt so warmly welcomed and that you enjoyed our spaces, location, breakfast, and especially the care and friendliness of our team. Reading words like yours fills us with pride and motivates us even more. We would also like to invite you to join ALL, our loyalty program, where you can enjoy exclusive benefits with every stay. We wish you a very Happy New Year, filled with great experiences, and we hope that in 2026 you will stay with us many more times. It will always be a great pleasure to welcome you to Novotel Jardins SP! Janaina B. Quality Supervisor Novotel São Paulo Jardins

Other web-users rate our hotel

  • 456 reviews 9.8/10 Location
  • 766 reviews 6.9/10 Room
  • 753 reviews 8.5/10 Service
  • 27 reviews 4.4/10 WiFi
  • 439 reviews 8.4/10 Breakfast
  • 261 reviews 5.8/10 Cleanliness
  • 191 reviews 6.6/10 Vibe
  • 165 reviews 8/10 Food

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