Description
Hotel extras
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We are Pet Friendly - check out our special conditions!
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Certified by Green Key as a sustainable and responsible place to stay.
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15 minutes by car to Rebouças Convention Center
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Hotel in Jardins near restaurants like Figueira Rubaiyat, Dom and Paris 6
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20-minute drive to São Paulo - Congonhas Airport
Our accommodation(s)
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Room
Executive room with 1 double size bed
- 2 pers. max
- 29 m² / 312 sq ft
- Bedding 1 x Queen size bed(s)
Room
Adapted superior room with 1 double size bed
- 2 pers. max
- 29 m² / 312 sq ft
- Bedding 1 x Double bed(s)
- Accessible room
Room
Superior room with double bed and sofa bed.
- 3 pers. max
- 29 m² / 312 sq ft
- Bedding 1 x Double bed(s) and 1 x Single sofa bed(s)
Room
Standard Room with 1 queen-size bed.
- 2 pers. max
- 29 m² / 312 sq ft
- Bedding 1 x Queen size bed(s)
Room
Standard Room with 2 single beds
- 2 pers. max
- 29 m² / 312 sq ft
- Bedding 2 x Single bed(s)
Room
Superior room with 1 double size bed
- 2 pers. max
- 29 m² / 312 sq ft
- Bedding 1 x Queen size bed(s)
Room
Superior room with 2 twin beds
- 2 pers. max
- 29 m² / 312 sq ft
- Bedding 1 x Twin bed(s)
Suite
Superior suite with 1 double size bed
- 2 pers. max
- 57 m² / 613 sq ft
- Bedding 1 x Queen size bed(s)
Room
Adapted superior room with 1 double size bed
- 2 pers. max
- 29 m² / 312 sq ft
- Bedding 1 x Double bed(s)
- Accessible room
Hotel location
Novotel São Paulo Jardins
Alameda Campinas, 1435, Paulista Garden
01404002 São Paulo
Brazil
GPS:-23.57242, -46.65932
Access and transport
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Trianon-MASP Station
Railway station
Access: 1.3 km / 0.8 mi 15 min walk / 8 min drive
Brigadeiro Station
Railway station
Access: 1.8 km / 1.1 mi 20 min walk / 8 min drive
Hotel services
Check-in from - Check out up to
- Swimming pool
- Car park
- Pets welcome
- Restaurant
- Wheelchair accessible
- Fitness center
- Wi-Fi
- Air conditioning
- Breakfast
- Bar
- Meeting rooms
- 100% Non Smoking Property
- Room service
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Gourmet Bar
The modern and relaxed Gourmet Bar offers a good restaurant experience without leaving the hotel. For family meals or celebrations with friends, the delicious menu will amaze you!
B/SIDE JARDINS
Gourmet Bar
Non contractual photo
Ideal for a happy hour drink with friends after work, the cozy bar serves snacks and a drinks menu with an exclusive selection of spirits, beers and non-alcoholic beverages. Open 24h. Visit us now!
Breakfast
Pool
Fitness center
Meetings & Events
- Number of Meeting Room
- 2
- Surface of the largest room
- 63 m² / 678 sq ft
- Maximum seats capacity
- 50
- Maximum capacity for banquets
- 0
Our guest reviews
Customer review rating 5.0/5
Juan F. S. H. Couples - Confirmed reviews ALL
Customer review rating 5.0/5
Rafael D. P. Business - Confirmed reviews ALL
Customer review rating 3.5/5
Nader M. Business - Confirmed reviews ALL
Dear Mr. Nader, Thank you for sharing your experience with us. We are pleased to know that you appreciated the comfort of your room, our location, and the friendliness of our team throughout your stay. We also appreciate the points you highlighted. Your feedback is very important to us and has already been shared with the relevant departments for review and follow-up. Regarding room amenities, we offer different room categories, each with its own features and included amenities. For this reason, some items may vary depending on the category booked. On a future stay, we would be delighted to help you choose the option that best suits your expectations and needs. As for water, as part of Accor’s commitment to reducing environmental impact, we have eliminated single-use plastics. For this reason, beverages available in the minibar are offered in more sustainable packaging, such as aluminum cans. In addition, we provide two complimentary filtered water stations throughout the hotel, where guests are welcome to refill their own bottles at any time. Regarding breakfast, we follow Novotel brand standards and strive to offer a varied and high-quality selection every day. However, we would truly appreciate learning what you felt was missing or what we could improve, as feedback like yours helps us continue to enhance the guest experience. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back and provide an even better stay in the future. Best regards, Janaina B. Quality Supervisor Novotel São Paulo Jardins
Customer review rating 1.5/5
Felipe L. R. M. Couples - Confirmed reviews ALL
Prezados Sr. Felipe e Sra.Juliana, Sentimos muito que sua experiência não tenha correspondido às expectativas, especialmente em uma ocasião tão especial como a lua de mel de vocês. Quando somos informados antecipadamente sobre celebrações como essa no momento da reserva, costumamos oferecer opções especiais para tornar a hospedagem ainda mais marcante, incluindo nosso pacote romântico. Ainda assim, mesmo quando o hóspede opta por não contratar esse serviço, buscamos não deixar a data passar em branco e normalmente preparamos uma pequena cortesia de boas-vindas para proporcionar uma chegada mais delicada e acolhedora. Lamentamos sinceramente não termos tido essa oportunidade com vocês. Em relação aos roupões, dispomos de diferentes categorias de apartamentos e algumas delas já incluem essa amenidade como parte da experiência oferecida. Em uma próxima oportunidade, será um prazer auxiliá-los diretamente na escolha da categoria que melhor combine com o perfil da hospedagem que desejam viver conosco. Quanto ao café da manhã, seguimos os padrões da marca Novotel e disponibilizamos diariamente uma variedade de itens preparados para atender diferentes perfis de hóspedes. Ainda assim, seu comentário é muito importante e nos ajudaria bastante se pudesse compartilhar conosco o que sentiu falta, pois assim conseguimos avaliar oportunidades de melhoria e evoluir continuamente nossa experiência. Esperamos ter a oportunidade de recebê-los novamente no futuro e proporcionar uma experiência mais especial e alinhada às expectativas de vocês. Atenciosamente, Janaina B. Supervisora de Qualidade Novotel São Paulo Jardins
Customer review rating 3.0/5
Daniel D. V. Solo - Confirmed reviews ALL
Dear Mr. Daniel d. V., Thank you for sharing your experience with us. We are sorry to hear that some aspects of your stay did not fully meet your expectations, especially regarding the hotel style and the room experience. At the same time, we are very pleased to know that the service provided by our team was a positive highlight — we will be happy to share your kind recognition with them. We would also like to mention that we offer different room categories, each with its own features and style, and we would be pleased to recommend an option that better matches your preferences on a future stay. Regarding the hotel environment, many of our choices and initiatives are connected to our commitment to sustainability — we are proud to hold the international Green Key certification. Although some of these actions may not always be noticeable during the stay, they certainly contribute to a more conscious and responsible environment. Our hotel is located in one of the city’s most traditional and upscale areas, but we understand that every trip has different needs. For this reason, we also have other hotels within the network across different areas of São Paulo, and we would be happy to help you find the most convenient option for a future visit. Thank you again for your feedback, and we hope to have the opportunity to welcome you again for an experience more aligned with your expectations.. Best regards, Janaina B. Quality Supervisor Novotel São Paulo Jardins
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