Novotel São Paulo Jardins 4 stars

Customer review rating (ALL Rating) 4.4/5 1,746 reviews

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Description

Hotel extras

  • We are Pet Friendly - check out our special conditions!

  • Certified by Green Key as a sustainable and responsible place to stay.

  • 15 minutes by car to Rebouças Convention Center

  • Hotel in Jardins near restaurants like Figueira Rubaiyat, Dom and Paris 6

  • 20-minute drive to São Paulo - Congonhas Airport

Our accommodation(s)

Hotel location

Novotel São Paulo Jardins

Alameda Campinas, 1435, Paulista Garden
01404002 São Paulo
Brazil

GPS:-23.57242, -46.65932

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,746 reviews

Customer review rating 4.5/5

Petar T. Couples - Confirmed reviews ALL

Worked great for us and the Ibirapuera park nearby was amazing for a run!

Customer review rating 4.0/5

Natalia R. Solo - Confirmed reviews ALL

The place was great, the only feedback is they could provide free water. Otherwise very convenient and comfortable

Dear Mrs. Natalia, Thank you sincerely for your feedback and for highlighting the location and the modern design of our facilities. We’re glad to know that your stay was convenient and comfortable. We’d also like to mention that we offer complimentary water to all guests — just bring your personal bottle to the restaurant to refill it. We look forward to welcoming you back soon! Sincerely, Janaina B. Quality Supervisor Novotel São Paulo Jardins

Customer review rating 5.0/5

Rodrigo F. B. Business - Confirmed reviews ALL

Excelente Hotel.

Prezado Sr. Rodrigo, Agradecemos muito pelo seu feedback! Ficamos felizes em saber que você apreciou a localização e os serviços do nosso hotel. No Novotel São Paulo Jardins, buscamos sempre oferecer uma experiência agradável e de qualidade para todos os nossos hóspedes. Aproveitamos para convidá-lo a conhecer nosso programa de fidelidade ALL, que oferece benefícios exclusivos para tornar cada estada ainda mais especial. Será um prazer recebê-lo novamente em sua próxima visita. Atenciosamente, Janaina B. Supervisora de Qualidade Novotel São Paulo Jardins

Customer review rating 2.5/5

Benjamin M. N. F. Business - Confirmed reviews ALL

This hotel is strange. The internal stairwell is shabby at best. The seat at the desk is very low and unergonomic. There was a hole in the front of the toilet seat...

Dear Mr. Benjamin, We sincerely appreciate you sharing your impressions of your stay with us. We’re truly sorry for the inconveniences you mentioned, such as the condition of some facilities, the comfort of the furniture, the issue with the accessible bathroom, and the communication difficulties during check-in. Please rest assured that all these points have been shared with our team so we can make the necessary improvements. We also appreciate your comment about the cleaning schedule — we understand that comfort and convenience are essential, and we’ll review our procedures carefully. On a positive note, we’re delighted to know that our breakfast team made a great impression! They’ll be very happy to hear your kind words. Your feedback is very important to us, as it helps us continually improve and offer better experiences. We truly hope to have the pleasure of welcoming you back soon for a more comfortable and satisfying stay. Kind regards, Janaina B. Quality Supervisor Novotel São Paulo Jardins

Customer review rating 5.0/5

Allen L. G. T. Business - Confirmed reviews ALL

Excelente Ampliar a academia

Other web-users rate our hotel

  • 451 reviews 9.8/10 Location
  • 781 reviews 6.9/10 Room
  • 744 reviews 8.3/10 Service
  • 31 reviews 3.5/10 WiFi
  • 440 reviews 8.2/10 Breakfast
  • 265 reviews 6.2/10 Cleanliness
  • 163 reviews 7.8/10 Food
  • 12 reviews 10/10 Bar

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