Description
Hotel extras
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We are Pet Friendly - check out our special conditions!
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Certified by Green Key as a sustainable and responsible place to stay.
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15 minutes by car to Rebouças Convention Center
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Hotel in Jardins near restaurants like Figueira Rubaiyat, Dom and Paris 6
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20-minute drive to São Paulo - Congonhas Airport
Our accommodation(s)
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Room
Executive room with 1 double size bed
- 2 pers. max
- 29 m² / 312 sq ft
- Bedding 1 x Queen size bed(s)
Room
Adapted superior room with 1 double size bed
- 2 pers. max
- 29 m² / 312 sq ft
- Bedding 1 x Double bed(s)
- Accessible room
Room
Superior room with double bed and sofa bed.
- 3 pers. max
- 29 m² / 312 sq ft
- Bedding 1 x Double bed(s) and 1 x Single sofa bed(s)
Room
Standard Room with 1 queen-size bed.
- 2 pers. max
- 29 m² / 312 sq ft
- Bedding 1 x Queen size bed(s)
Room
Standard Room with 2 single beds
- 2 pers. max
- 29 m² / 312 sq ft
- Bedding 2 x Single bed(s)
Room
Superior room with 1 double size bed
- 2 pers. max
- 29 m² / 312 sq ft
- Bedding 1 x Queen size bed(s)
Room
Superior room with 2 twin beds
- 2 pers. max
- 29 m² / 312 sq ft
- Bedding 1 x Twin bed(s)
Suite
Superior suite with 1 double size bed
- 2 pers. max
- 57 m² / 613 sq ft
- Bedding 1 x Queen size bed(s)
Room
Adapted superior room with 1 double size bed
- 2 pers. max
- 29 m² / 312 sq ft
- Bedding 1 x Double bed(s)
- Accessible room
Hotel location
Novotel São Paulo Jardins
Alameda Campinas, 1435, Paulista Garden
01404002 São Paulo
Brazil
GPS:-23.57242, -46.65932
Access and transport
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Trianon-MASP Station
Railway station
Access: 1.3 km / 0.8 mi 15 min walk / 8 min drive
Brigadeiro Station
Railway station
Access: 1.8 km / 1.1 mi 20 min walk / 8 min drive
Hotel services
Check-in from - Check out up to
- Swimming pool
- Car park
- Pets welcome
- Restaurant
- Wheelchair accessible
- Fitness center
- Wi-Fi
- Air conditioning
- Breakfast
- Bar
- Meeting rooms
- 100% Non Smoking Property
- Room service
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Gourmet Bar
The modern and relaxed Gourmet Bar offers a good restaurant experience without leaving the hotel. For family meals or celebrations with friends, the delicious menu will amaze you!
B/SIDE JARDINS
Gourmet Bar
Non contractual photo
Ideal for a happy hour drink with friends after work, the cozy bar serves snacks and a drinks menu with an exclusive selection of spirits, beers and non-alcoholic beverages. Open 24h. Visit us now!
Breakfast
Pool
Fitness center
Meetings & Events
- Number of Meeting Room
- 2
- Surface of the largest room
- 63 m² / 678 sq ft
- Maximum seats capacity
- 50
- Maximum capacity for banquets
- 0
Our guest reviews
Customer review rating 2.0/5
Vitor V. P. Solo - Confirmed reviews ALL
Dear Mr. Vitor, We sincerely regret that your experience did not meet your expectations, especially as Novotel is a brand you were already familiar with and had a positive impression of. Please accept our apologies for the conditions you encountered. This is not the standard we strive to deliver, and your feedback is extremely important so we can take immediate action with the responsible teams. Thank you for sharing your experience with us. We truly hope to have the opportunity to welcome you back and provide a much more pleasant stay, in line with the standards you know and expect. Janaina B. Quality Supervisor Novotel São Paulo Jardins
Customer review rating 5.0/5
Stefanie L. Friends - Confirmed reviews ALL
Dear Mrs. Stefanie, What a pleasure to read your review! We are truly delighted to know that you had an amazing stay and enjoyed both our location and the comfort of your room. It is especially rewarding to hear that our service made a positive difference in your experience. We look forward to welcoming you back again soon for another wonderful stay. Best regards, Janaina B. Quality Supervisor Novotel São Paulo Jardins
Customer review rating 4.5/5
Lori B. Solo - Confirmed reviews ALL
Dear Mrs. Lori, Thank you very much for sharing your experience with us! We are delighted to know that you enjoyed your stay, appreciated our location, and highlighted the cleanliness and friendliness of our team. It is truly rewarding to hear that our hotel was a pleasant base for your days and walks around the area. We look forward to welcoming you back soon for more special moments with us! Janaina B. Quality Supervisor Novotel São Paulo Jardins
Customer review rating 3.5/5
Katie D. K. Couples - Confirmed reviews ALL
Dear Mr. Andrei e Mrs. Katie, Thank you for sharing your experience with us. We are pleased to know that you appreciated our location, as well as the comfort and spaciousness of the room. It is truly rewarding to hear that, overall, you had a good stay and would recommend us. However, we sincerely regret the inconveniences mentioned. Regarding the early check-in, the charge is in line with our policy for guaranteed early room availability, but we completely understand your perspective and appreciate you bringing this to our attention. Please accept our sincere apologies for the issues experienced with the Wi-Fi in the room. This is not the level of service we strive to provide. We will reinforce this matter with our team to ensure more efficient and complete support moving forward. Thank you as well for pointing out the concern regarding the mold on the shower ceiling. The matter has already been forwarded for immediate inspection and the necessary actions. Your feedback is very important to us as we continuously work to improve our services. We hope to have the opportunity to welcome you back and provide an even better experience on your next visit. Best regards, Janaina B. Quality Supervisor Novotel São Paulo Jardins
Customer review rating 0.5/5
Thibaut G. Couples - Confirmed reviews ALL
Dear Mr. Thibaut, Thank you for taking the time to share your experience with us. We sincerely regret that your stay did not meet expectations, especially considering the situations you described. We are committed to maintaining high standards of quality, cleanliness, and service, and what you reported does not reflect the level of hospitality we strive to deliver. A thorough internal review will be conducted to investigate the matter and reinforce our procedures with the teams involved. While we understand that no explanation changes your experience, please know that your feedback is extremely important so we can take concrete actions and prevent similar situations in the future. We hope to have the opportunity to welcome you back and provide a completely different experience, one that truly reflects our service standards. We remain at your disposal. Kind regards, Janaina B. Quality Supervisor Novotel São Paulo Jardins
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