Description
Hotel extras
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We are Pet Friendly - check out our special conditions!
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Certified by Green Key as a sustainable and responsible place to stay.
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15 minutes by car to Rebouças Convention Center
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Hotel in Jardins near restaurants like Figueira Rubaiyat, Dom and Paris 6
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20-minute drive to São Paulo - Congonhas Airport
Our accommodation(s)
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Room
Executive room with 1 double size bed
- 2 pers. max
- 29 m² / 312 sq ft
- Bedding 1 x Queen size bed(s)
Room
Adapted superior room with 1 double size bed
- 2 pers. max
- 29 m² / 312 sq ft
- Bedding 1 x Double bed(s)
- Accessible room
Room
Superior room with double bed and sofa bed.
- 3 pers. max
- 29 m² / 312 sq ft
- Bedding 1 x Double bed(s) and 1 x Single sofa bed(s)
Room
Standard Room with 1 queen-size bed.
- 2 pers. max
- 29 m² / 312 sq ft
- Bedding 1 x Queen size bed(s)
Room
Standard Room with 2 single beds
- 2 pers. max
- 29 m² / 312 sq ft
- Bedding 2 x Single bed(s)
Room
Superior room with 1 double size bed
- 2 pers. max
- 29 m² / 312 sq ft
- Bedding 1 x Queen size bed(s)
Room
Superior room with 2 twin beds
- 2 pers. max
- 29 m² / 312 sq ft
- Bedding 1 x Twin bed(s)
Suite
Superior suite with 1 double size bed
- 2 pers. max
- 57 m² / 613 sq ft
- Bedding 1 x Queen size bed(s)
Room
Adapted superior room with 1 double size bed
- 2 pers. max
- 29 m² / 312 sq ft
- Bedding 1 x Double bed(s)
- Accessible room
Hotel location
Novotel São Paulo Jardins
Alameda Campinas, 1435, Paulista Garden
01404002 São Paulo
Brazil
GPS:-23.57242, -46.65932
Access and transport
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Trianon-MASP Station
Railway station
Access: 1.3 km / 0.8 mi 15 min walk / 8 min drive
Brigadeiro Station
Railway station
Access: 1.8 km / 1.1 mi 20 min walk / 8 min drive
Hotel services
Check-in from - Check out up to
- Swimming pool
- Car park
- Pets welcome
- Restaurant
- Wheelchair accessible
- Fitness center
- Wi-Fi
- Air conditioning
- Breakfast
- Bar
- Meeting rooms
- 100% Non Smoking Property
- Room service
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Gourmet Bar
The modern and relaxed Gourmet Bar offers a good restaurant experience without leaving the hotel. For family meals or celebrations with friends, the delicious menu will amaze you!
B/SIDE JARDINS
Gourmet Bar
Non contractual photo
Ideal for a happy hour drink with friends after work, the cozy bar serves snacks and a drinks menu with an exclusive selection of spirits, beers and non-alcoholic beverages. Open 24h. Visit us now!
Breakfast
Pool
Fitness center
Meetings & Events
- Number of Meeting Room
- 2
- Surface of the largest room
- 63 m² / 678 sq ft
- Maximum seats capacity
- 50
- Maximum capacity for banquets
- 0
Our guest reviews
Customer review rating 5.0/5
Joyce T. Families - Confirmed reviews ALL
Dear Mrs. Itumeleng, Thank you very much for sharing such a special moment with us. We are truly delighted to know that we exceeded your expectations and could be part of your daughter’s 18th birthday celebration — occasions like this are unique, and it is a pleasure to contribute. We are also happy to hear that the special treat, the attention to detail, and the rooftop pool made a difference in your experience. We look forward to welcoming you again soon for many more special moments.. Best regards, Janaina B. Quality Supervisor Novotel São Paulo Jardins
Customer review rating 1.5/5
Joao M. D. Couples - Confirmed reviews ALL
Prezado Sr. Joao, Agradecemos por compartilhar sua experiência conosco. Lamentamos sinceramente saber que sua estada não atendeu às suas expectativas. Seus comentários nos preocupam de forma especial, pois estão muito aquém do padrão de qualidade e acolhimento que buscamos oferecer diariamente aos nossos hóspedes. Gostaríamos muito de compreender melhor o que aconteceu e, por isso, ficamos à disposição caso deseje entrar em contato conosco para compartilhar mais detalhes. Sua percepção é fundamental para que possamos agir de forma assertiva. Esperamos, sinceramente, ter a oportunidade de recebê-lo novamente no futuro e proporcionar uma experiência muito mais alinhada ao que espera de nós. Atenciosamente, Janaina B. Supervisora de Qualidade Novotel São Paulo Jardins
Customer review rating 2.0/5
Melissa F. Families - Confirmed reviews ALL
Dear Sra. Melissa, Thank you for sharing your experience with us. We sincerely regret that your stay did not meet your expectations. We are truly concerned about the points you have raised and would like to assure you that we are reviewing each of them carefully with the relevant teams, as this type of situation does not reflect the quality standards and experience we strive to provide to our guests. Your feedback is extremely valuable to us and represents an important opportunity for improvement. We hope to have the opportunity to welcome you again on a future visit, in order to restore your confidence and provide an experience that meets the level you expect and deserve. Sincerely, Janaina B. Quality Supervisor Novotel São Paulo Jardins
Customer review rating 0.5/5
Kevin L. Solo - Confirmed reviews ALL
Dear Mr. Kevin, Thank you for sharing your experience with us. We sincerely regret the discomfort you experienced during your stay, especially regarding the sound insulation. We are even more sorry to learn that this impacted your stay to the point of causing you to leave early — this is certainly not the experience we aim to provide. Your comments are very important to us and will be carefully reviewed as part of our internal evaluations. While we do have sound insulation measures in areas such as corridors, walls, and flooring, your feedback shows us that there is still room for improvement, particularly within the guest rooms. We understand that this type of enhancement requires further study and cannot be implemented immediately, but it is certainly an important point for us to consider. Thank you again for your feedback, and we hope to have the opportunity to welcome you back in the future for a much more peaceful and comfortable stay.. Janaina B. Quality Supervisor Novotel São Paulo Jardins
Customer review rating 4.5/5
Vincent T. Business - Confirmed reviews ALL
Dear Mr. Vincent, Thank you very much for sharing your experience with us. We are pleased to know that you appreciated our location and services — it is always rewarding to receive such feedback. Your opinion is even more special as a member of our loyalty program, someone who already knows our brand and has experience with our hotels. We look forward to welcoming you back on your next visit to São Paulo for another great experience! Janaina B. Quality Supervisor Novotel São Paulo Jardins
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