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ibis budget São Paulo Jardins 2 stars

Customer review rating 4.0/5 17,312 reviews
ibis budget São Paulo Jardins
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Not participating hotel

When making a booking at this hotel:

  • I do not earn points

  • I cannot use my points

  • I do not benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • Pet-friendly Hotel - Small dogs are welcome.

  • 24-hr convenience store.

  • Ironing room available for guests.

  • Business Center

  • Hairdryers and adaptors loaned upon availability.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parkingPaying
  • Accessibility for people with reduced mobility
  • One dog weighing up to 22 lb (15 kg) is allowed.Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Ironing room
Catering
  • Breakfast
  • 1 restaurant(s)
  • Convenience store
Business services
  • Self service business centre
  • Copy/print service available

Hotel location

ibis budget São Paulo Jardins

Av. Nove de Julho
3597
Jardins
01407000
são paulo
brazil

Tel: +551138864600

Fax: (+55)1138864601

Contact email

Check-in from 12h00

Check out up to 12h00

  • Metrô Oscar Freire :   Linha Amarela

  • By plane

    AEROPORTO DE CONGONHAS At 7km / 4 miles

  • By plane

    AEROPORTO DE GUARULHOS At 31km / 19 miles

  • By train

    Rodoviária Barra Funda At 7km / 4 miles

  • By train

    Rodoviária Tietê At 8km / 5 miles

GPS :-23.570755, -46.662468

Our accommodations

Come discover the rooms of the Ibis Budget Jardins, designed to suit all your needs! Whether for business or pleasure, the different room categories offer comfort during your stay with free Wi-fi. Rooms accommodate up to 3 people, while adapted accommodations and more allow for small pet dogs.

Standard Apartment with double bed

  • Max. number of persons: 2
  • Area: From 12m²
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV

Standard apartment double bed and pull-out bed

  • Max. number of persons: 3
  • Area: From 12m²
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV

Our restaurants and bars

Ibis Budget Kitchen

Type of cuisine: Regional

The restaurant has a good space so that our guests can make the most of our breakfast buffet. Additionally, we have a convenience store open 24 hours.

Our guest reviews for
ibis budget São Paulo Jardins

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

17,312 reviews

Customer review rating 4.0/5

Anonymous Solo - 19/02/2020 Confirmed reviews ALL

fine

Olá Simone, Muito obrigado por compartilhar sobre sua experiência no Ibis Budget Jardins. Sua avaliação é extremamente importante para continuarmos evoluindo. Esperamos acolhê-la em breve em nosso hotel. Cordialmente, Cristiano Raphael Silva Subgerente

Well located but dirty

Customer review rating 4.0/5

Marina Families - 19/02/2020 Confirmed reviews ALL

On my prior visits, the hotel was satisfactory, except for the breakfast. Now this last time I stayed there, they gave us a room that had a leak in the shower. And someone put a towel on the shower floor to try to muffle the dripping sound. So we asked to change rooms. In this next room, the bathroom had a very foul smell of urine, like instead of cleaning, they spread the filth around (or might not have cleaned at all). I also found a staple stapled into my bed sheet, which is dangerous to sleep with. So I don't intend on staying there anymore

Dear Marina E., Thank you for taking the time to tell us about your experience at the ibis budget São Paulo Jardins. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cristiano Raphael Assistant Manager

Good stay

Customer review rating 4.0/5

Ad… Business - 15/02/2020 Confirmed reviews ALL

ok

Olá Adriano, Muito obrigado por compartilhar sobre sua experiência no Ibis Budget Jardins. Sua avaliação é extremamente importante para continuarmos evoluindo. Esperamos acolhê-lo em breve em nosso hotel. Cordialmente, Cristiano Raphael Silva Subgerente
Customer review rating 4.0/5

Cyrille B. Families - 10/02/2020 Confirmed reviews ALL

My mother suffered an accident in town ans the staff was extremely friendly, always looking for a way to help. We were impressed and this behavior helped us a lot. Congrats guys

Dear Michel Christian b., We very much appreciate your comments regarding your stay at the ibis budget São Paulo Jardins. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cristiano Raphael Silva Assistant Manager

Well located

Customer review rating 4.0/5

Anonymous Couples - 02/02/2020 Confirmed reviews ALL

The hotel was fine, check in was pretty slow to find our name on the sustem and the walls in our room were absolutely filthy. But the bf was great.

Dear Camila De Moraes C., Thank you for taking the time to tell us about your experience at the ibis budget São Paulo Jardins. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. We are looking forward to welcoming you again at Ibis Budget. Please do not hesitate to contact me during your next visit. Sincerely, Caroline Costa

Very good accomodations

Customer review rating 4.0/5

Nathalia F. Solo - 28/01/2020 Confirmed reviews ALL

I believe that the room was exactly what I would expected from a Budget Hotel. It was simple and practical, with everything I needed. The only point the frustrated me was not having a plug aside my bed and the hotel doesn't have available one plug extension. Most of the people arrive really tired on the hotel and expect to lay down on the bed and post the pictures while charging the phone. I believe this could be a improvement point for the hotel.

Dear Nathalia F., We very much appreciate your comments regarding your stay at the ibis budget São Paulo Jardins. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely,

Good stay

Customer review rating 4.0/5

Maria E. B. Families - 26/01/2020 Confirmed reviews ALL

Well located hotel, good bed and good shower. Only down side was the size of the room, incredibly small

Dear Maria Emilia, We very much appreciate your comments regarding your stay at the ibis budget São Paulo Jardins. Thank you for sharing your experience. Sincerely, Manoella B Andrade

needs some improvements

Customer review rating 4.0/5

Roberto M. Business - 21/01/2020 Confirmed reviews ALL

Despite the good service and reservation, as well as hygiene, I would like to complain about the toilet that does not have a hygienic shower and the cable that has few channels, even considering a 'budget' hotel. I also think that parking should be a little cheaper since there are parking facilities nearby with lower and equally secure rates. You could do a little more for customers.

Dear Roberto M., We very much appreciate your comments regarding your stay at the ibis budget São Paulo Jardins. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Caroline Costa

Super friendly staff

Customer review rating 4.0/5

Ziggy Couples - 18/01/2020 Confirmed reviews ALL

Convenient location with very friendly and helpful staff. Staff spoke good English. Rooms are tiny but comfortable.

Dear Bruce John A., We very much appreciate your comments regarding your stay at the ibis budget São Paulo Jardins. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Caroline Costa

Great!

Customer review rating 4.0/5

Ana P. D. Couples - 22/12/2019 Confirmed reviews ALL

Very good!

Olá Ana, Muito obrigado por compartilhar sobre sua experiência no Ibis Budget Jardins. Sua avaliação é extremamente importante para continuarmos evoluindo. Esperamos acolhê-la em breve em nosso hotel. Cordialmente, Cristiano Raphael Silva Subgerente

Good experience

Customer review rating 4.0/5

Anonymous Couples - 20/12/2019 Confirmed reviews ALL

i guess it was the smallest bedroom i've experience in budget hotels. the cleaning was not good, i've found not one or two, but a lot of hair on the floor.

Dear Victor Hugo Da Silva B., Thank you for taking the time to tell us about your experience at the ibis budget São Paulo Jardins. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cristiano Raphael Silva Assistant Manager

Barulho no corridor

Customer review rating 4.0/5

Almas Business - 17/12/2019 Confirmed reviews ALL

It was very difficult to sleep due to noise in the corridor. I woke up really early morning again as there were ppl talking in corridor. Seems that walls are not noise proof.

Dear Almas Taj A., Thank you for taking the time to tell us about your experience at the ibis budget São Paulo Jardins. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cristiano Raphael Silva Assistant Manager

Poor, stinky pillow

Customer review rating 4.0/5

Anonymous Business - 16/12/2019 Confirmed reviews ALL

The pillow was stinky, other than that, was ok

Dear Matheus Astorga M., Thank you for taking the time to tell us about your experience at the ibis budget São Paulo Jardins. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cristiano Raphael Silva Assistant Manager

Good hotel

Customer review rating 4.0/5

Daniela Business - 10/12/2019 Confirmed reviews ALL

The location is nice and the staff very helpful. Breakfast is good too. The bedroom was clean

Dear Daniela Sousa Da S., We very much appreciate your comments regarding your stay at the ibis budget São Paulo Jardins. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cristiano Raphael S. Assistant Manager

A little too noisy and bathroom cleaning could be better

Customer review rating 4.0/5

Claudia Business - 07/12/2019 Confirmed reviews ALL

A little too noisy. I could hear everything that went on in the hallway. The bathroom shower area cleaning could be better as I saw hair from previous guests on the tiles.

Dear Claudia Cristina De Aguiar P., Thank you for taking the time to tell us about your experience at the ibis budget São Paulo Jardins. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cristiano Raphael Silva Assitant Manager

SUPERB!

Customer review rating 4.0/5

Pcf Solo - 03/12/2019 Confirmed reviews ALL

EXCELLENT!!! Service was great, room was great, breakfast was great.

Dear Patricia Cronin F., We very much appreciate your comments regarding your stay at the ibis budget São Paulo Jardins. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cristiano Raphael Silva Assistant Manager

Ok

Customer review rating 4.0/5

Francisco J. D. Business - 30/11/2019 Confirmed reviews ALL

I like the hotel, however the internet did not work correctly and I found out I do not get points for my stays in Budget hotels. I emailed beforehand because I never got the points and nobody answered back.

Dear Francisco D., Thank you for taking the time to tell us about your experience at the ibis budget São Paulo Jardins. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cristiano Raphael Silva Assistant Manager

Exactly what I was looking for.

Customer review rating 4.0/5

Ana M. P. D. A. Solo - 30/11/2019 Confirmed reviews ALL

The hotel offers everything that one need for a brief stay. It's clean and has all the convinience someone need.

Dear Ana Maria Pimenta de A., We very much appreciate your comments regarding your stay at the ibis budget São Paulo Jardins. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cristiano Raphael Silva Assistant Manager

The rooms are too small

Customer review rating 4.0/5

Cris Couples - 20/11/2019 Confirmed reviews ALL

We went to spend two nights but end up staying only one. We know it's a budget hotel but the room are too small and a bit claustrophobic.

Dear Cristina L., Thank you for taking the time to tell us about your experience at the ibis budget São Paulo Jardins. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cristiano Raphael Silva Assistant Manager

custo /beneficio

Customer review rating 4.0/5

Jsquare Solo - 13/11/2019 Confirmed reviews ALL

custo /beneficio

Olá Julio, Muito obrigado por compartilhar sobre sua experiência no Ibis Budget Jardins. Ficamos felizes em poder corresponder a suas expectativas e esperamos vê-lo em breve novamente. Cordialmente, Cristiano Raphael Silva Subgerente
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