Mercure São Paulo Grand Plaza Paulista 4 stars

Customer review rating (ALL Rating) 4.0/5 739 reviews

Mercure São Paulo Grand Plaza Paulista - Image 1
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Description

Hotel extras

  • Event rooms accommodate up to 36 people

  • 15-minute drive to Praça da Sé

  • 3 minute-drive from Brigadeiro subway station

  • 3 minute-drive to Beneficência Portuguesa Hospital

  • 13-minute drive to São Paulo - Congonhas Airport

Our accommodation(s)

Hotel location

Mercure São Paulo Grand Plaza Paulista

Rua Leoncio De Carvalho, 201
04003010 SÃO PAULO
Brazil

GPS:-23.57184, -46.64675

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GRAND PLAZA SAO PAULO JARDINS

The restaurant is located on the mezzanine with a sophisticated and inviting atmosphere. It offers an à la carte menu specializing in international cuisine, as well as a buffet service according to the customer's request.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  739 reviews

TripAdvisor Rating  4.0/5  1,020 reviews

Customer review rating 4.0/5

Paulo Solo - Confirmed reviews ALL

Demora no check in

Sr. Paulo, Agradeço muito pelos comentários sobre sua hospedagem. Seus comentários serão compartilhados com a nossa equipe. Tenho certeza de que este feedback servirá como incentivo no nosso objetivo de aprimorar continuamente a qualidade de nossos serviços. Obrigada mais uma vez por compartilhar a sua experiência e espero revê-lo em breve. Atenciosamente, Fernanda Gomes Gerente Geral

Your Home away from Home in Paulista

Customer review rating 4.0/5

Ignatius C. Friends - Confirmed reviews ALL

Nice location in the busy Paulista area. next to some historical sites as well as some high end Malls. Accommodation was value for money. Best to book Bed and Breakfast (excellent buffet offering)

Dear Ignatius C., We very much appreciate your comments regarding your stay at the Mercure São Paulo Grand Plaza Paulista. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernanda Gomes General Manager

Great stay

Customer review rating 4.5/5

Martin Solo - Confirmed reviews ALL

All goos and ataff super helpful, would have been 10 other than power went off whilst i was in the lift, was unsettling but gwnerator started quickly so not a major issue

Dear Martin G., We very much appreciate your comments regarding your stay at the Mercure São Paulo Grand Plaza Paulista. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernanda Gomes General Manager

Old

Customer review rating 2.0/5

Amit T. Business - Confirmed reviews ALL

Old, not enough electric sockets, one light

Dear Amit T., Thank you for taking the time to tell us about your experience at the Mercure São Paulo Grand Plaza Paulista. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fernanda Gomes General Manager

Good stay

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

Was okay.. had better in Mecure Bangkok

Dear Moses K., We very much appreciate your comments regarding your stay at the Mercure São Paulo Grand Plaza Paulista. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernanda Gomes General Manager

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Other web-users rate our hotel

  • 384 reviews 9.6/10 Location
  • 689 reviews 4.9/10 Room
  • 502 reviews 6.5/10 Service
  • 42 reviews 1.9/10 WiFi
  • 388 reviews 5.5/10 Breakfast
  • 333 reviews 5.1/10 Comfort
  • 229 reviews 1.9/10 Vibe
  • 227 reviews 4.4/10 Cleanliness

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