Mercure São Paulo Grand Plaza Paulista 4 stars

Customer review rating (ALL Rating) 4.0/5 1,263 reviews

Mercure São Paulo Grand Plaza Paulista - Image 1
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Description

Hotel extras

  • Event rooms accommodate up to 36 people

  • 15-minute drive to Praça da Sé

  • 3 minute-drive from Brigadeiro subway station

  • 3 minute-drive to Beneficência Portuguesa Hospital

  • 13-minute drive to São Paulo - Congonhas Airport

Our accommodation(s)

Suite

Luxury suite with 1 king-size bed.

  • 4 pers. max
  • 60 / 645 sq ft
  • Bedding 1 x Single sofa bed(s) and 1 x King size bed(s)

Hotel location

Mercure São Paulo Grand Plaza Paulista

Rua Leoncio De Carvalho, 201
04003010 SÃO PAULO
Brazil

GPS:-23.57184, -46.64675

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GRAND PLAZA SAO PAULO JARDINS

The restaurant is located on the mezzanine with a sophisticated and inviting atmosphere. It offers an à la carte menu specializing in international cuisine, as well as a buffet service according to the customer's request.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,263 reviews

Customer review rating 4.0/5

Karim C. Couples - Confirmed reviews ALL

Boa

Sr. Karim, Agradecemos por compartilhar sua experiência positiva conosco. É gratificante saber que nossa localização e serviços atenderam às suas expectativas. Esperamos recebê-lo novamente em sua próxima visita. Atenciosamente, Fernanda Gomes Gerente Geral

Customer review rating 0.5/5

Ria V. Business - Confirmed reviews ALL

The staff at this hotel are lovely and very helpful but the hotel is not suitable as a business hotel. There is nowhere in the room to work, the internet does not work in the room, and the tv does not work. The bathrooms are musty and the towels are threadbare.

Dear Ria V., Thank you for your feedback. I am pleased to hear that you found our staff to be lovely and helpful. However, I regret that your experience did not meet your expectations regarding the room amenities and condition. We appreciate your comments about the internet and the bathrooms, as they help us identify areas for improvement. Your insights are invaluable as we strive to enhance our services. Fernanda Gomes General Manager

Customer review rating 4.0/5

Rinit S. Solo - Confirmed reviews ALL

It was good, I would have liked to have used the facilities a little more

Dear Rinit, Thank you for your kind words regarding our location and your overall experience. We appreciate your feedback and hope that during your next stay, you will have the opportunity to enjoy our facilities more fully. Fernanda Gomes General Manager

Customer review rating 5.0/5

Lidiane M. F. D. S. Business - Confirmed reviews ALL

Super indicaria !!

Sra. Lidiane, Agradecemos imensamente pelo seu feedback positivo. É gratificante saber que sua experiência em nosso hotel foi satisfatória e que você nos indicaria. Esperamos recebê-la novamente em breve! Atenciosamente, Fernanda Gomes Gerente Geral

Customer review rating 0.5/5

Miguel L. Business - Confirmed reviews ALL

Old rooms, nasty shower, broken TV, poor internet service and terrible food. Not to mentioned that the safebox broke and maintenance never replaced it. We check-out a day early.

Dear Miguel L., I appreciate your feedback regarding your recent stay at our hotel. I regret that your experience did not meet expectations, particularly concerning room conditions and maintenance. Your comments are valuable, and I will ensure they are reviewed with our team to enhance future guest experiences. Sincerely, Fernanda Gomes General Manager

Other web-users rate our hotel

  • 319 reviews 9.5/10 Location
  • 685 reviews 5/10 Room
  • 629 reviews 7/10 Service
  • 63 reviews 1.6/10 WiFi
  • 309 reviews 6/10 Breakfast
  • 238 reviews 4.7/10 Cleanliness
  • 126 reviews 4.6/10 Food
  • 12 reviews 1.2/10 Pool

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