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ibis São Paulo Paulista Hotel 3 stars

Customer review rating (ALL Rating) 4.4/5 15,641 reviews

ALLSAFE approved hotel

Ibis São Paulo Paulista
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+ 16 Services

Hotel extras

  • 100 meters from Consolação metro station

  • 33 minutes from São Paulo/Congonhas Airport

  • Pet Friendly Hotel. We welcome pets weighing up to 15kg!

  • Close to Sirio Libanes, HCor and Nove de Julho main hospitals.

  • A relaxed bar with a selection of drinks and snacks made for you

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis São Paulo Paulista

Avenida Paulista 2355
Bela Vista
SÃO PAULO - SP
01311300 são paulo
brazil

Tel: +551135233000

Fax: (+55)1135233000

Check-in from 12h00

Check out up to 12h00

  • METRO :  VERDE CONSOLACAO

  • By plane

    AEROPORTO GUARULHOS At 30km / 18.64 miles

  • By plane

    CONGONHAS AIRPORT At 13km / 8.08 miles

  • By train

    ESTACAO DA LUZ At 8km / 4.97 miles

GPS :-23.556918, -46.661867

Hotel services

IBIS KITCHEN RESTAURANTE

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
Catering services
  • One Restaurant
  • One Bar
  • Breakfast
    • Buffet Additional charge
    • Express Additional charge
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 236 rooms
    • 2 rooms for people with reduced mobility
    • No family room
    • No connecting room
    • No non-smoking room
    • 10 floors
  • Languages spoken at the hotel
    • Spanish
    • Portuguese
    • English
  • Lounge
    • Waiting area or lounge
  • Wi-Fi
    • WiFi in the communal areas
    • WiFi at the hotel
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Express check-out
    • Express check-in
  • Luggage storage
    • Luggage storage
  • Desk equipment available
    • Shoe shine machine
Access to property
  • Stop Park Additional charge
    • On site
Family
  • Services for children
    • Childrens TV Channels
    • Board games available

Our accommodation(s)

Cozy rooms come with work desk, safe, minibar and free Wi-Fi.

Room with one double bed

Accessible room

  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Our guest reviews for
ibis São Paulo Paulista

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

15,641 reviews

TripAdvisor Rating 4.0/5

3,215 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Expensive what you guys offer

Customer review rating 3.0/5

Anonymous Solo - 21/11/2021 Confirmed reviews ALL

No sockets near the bed so I had to move the bed to charge my phone. No bedroom service, having to take water and other stuff in the bar. Too early breakfast, it finishes at 10:00 am? How come? Also wifi connection is horrible! I couldnt work using the hotel wifi I had to used my own mobile data

Dirty and with bad service

Customer review rating 1.0/5

Debora Couples - 16/11/2021 Confirmed reviews ALL

My stay at this hotel was poorly at least. There was a dirty plate on the hallway for at least 48hours and I actually talked to the front desk about it. There was no clean service and when I asked for glasses in the front desk they asked me to go on down stairs and it took them forever to get those too.

Good location and very helpful staff

Customer review rating 5.0/5

Eysi Families - 06/11/2021 Confirmed reviews ALL

We were a group traveling through São Paulo. Arrived early, and staff arranged early check in for the whole group, and gave us breakfast while we waited for our rooms. All in all an excellent stay.

Dear Elen We very much appreciate your comments regarding your stay at the ibis São Paulo Paulista. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erica Castro - Guest Experience Supervisor ibis São Paulo Paulista

Well located

Customer review rating 5.0/5

Marisa R. Friends - 04/11/2021 Confirmed reviews ALL

My stay was very nice, the service very prompt and friendly. We just hoped there were single beds too.

Dear Marisa We very much appreciate your comments regarding your stay at the ibis São Paulo Paulista. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erica Castro - Guest Experience Supervisor ibis São Paulo Paulista

Good stay again

Customer review rating 5.0/5

Artur D. C. Business - 02/11/2021 Confirmed reviews ALL

This is my favorite hotel in São Paulo. Good service and good location.

Dear Artur We very much appreciate your comments regarding your stay at the ibis São Paulo Paulista. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erica Castro - Guest Experience Supervisor ibis São Paulo Paulista

Like the hotel but failed this time on the internet and hot water

Customer review rating 3.0/5

Ian Solo - 27/10/2021 Confirmed reviews ALL

I did not have a great visit. I have stayed in this hotel on prior occasions, and like it, both for its convenient location and very helpful staff. This time, however, there was no internet for a whole day and no hot water for almost another full day. How can you run a hotel without internet and hot water?

Dear Ian Thank you for taking the time to tell us about your experience at the ibis São Paulo Paulista. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Erica Castro - Guest Experience Supervisor ibis São Paulo Paulista

Bad

Customer review rating 3.0/5

André V. Business - 27/09/2021 Confirmed reviews ALL

The room is old and not so much cleaned

Olá André, obrigada porter nos escolhido e por dedicar seu tempo para nos avaliar. Lamentamos não ter atendido suas expectativas. Permanecemos à disposição. Erica Castro - Guest Experience Supervisor ibis São Paulo Paulista

Well located.

Customer review rating 5.0/5

Gaio C. Couples - 29/08/2021 Confirmed reviews ALL

It was great.

Obrigada por dedicar seu tempo para nos avaliar e dizer o que achou de sua estada conosco. Até breve! Erica Castro - Guest Experience Supervisor ibis São Paulo Paulista

Great service

Customer review rating 4.0/5

Bill Couples - 16/08/2021 Confirmed reviews ALL

We were very happy with our stay and the staff was great

Dear Ricardo Luis Alves S., We very much appreciate your comments regarding your stay at the ibis São Paulo Paulista. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erica Castro - Guest Experience Supervisor ibis São Paulo Paulista

Yes, very good

Customer review rating 4.0/5

Claudio G. Couples - 11/08/2021 Confirmed reviews ALL

Good stuff, clean bedroom, very good location

Dear Claudio, We very much appreciate your comments regarding your stay at the ibis São Paulo Paulista. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erica Castro - Guest Experience Supervisor ibis São Paulo Paulista

Good stay

Customer review rating 4.5/5

Couples - 03/08/2021 Confirmed reviews ALL

Great staff and facilities. Location was great.

Olá karise, obrigada por ter nos escolhido, por sua excelente avaliação e elogios! Até breve! Erica Castro - Guest Experience Supervisor ibis São Paulo Paulista

Well located

Customer review rating 4.0/5

Miss M. Families - 02/08/2021 Confirmed reviews ALL

The beside table lamp wasn´t working! The toilet hand shower next to the toilet was badly liking. The breakfast service was wonderful. The staff people working at the hotel were very good!

Olá Gersolaine, obrigado por dedicar seu tempo para nos avaliar e dizer o que achou da sua hospedagem conosco. Agradecemos o elogio e principalmente por dizer o que não lhe agradou. Irei verificar imediatamente e alertar o departamento responsável a respeito da duchinha. Ficamos felizes em saber que nosso atendimento tenha alcançado sua satisfação. Esperamos revê-la! Erica Castro - Guest Experience Supervisor ibis São Paulo Paulista

Not good at all

Customer review rating 1.5/5

Gabi Couples - 09/07/2021 Confirmed reviews ALL

The staff was very friendly.. Beds super hard, linens very bad, worst wifi in the room ever. Room was clean

Olá Gabi, obrigada por dedicar seu tempo para nos avaliar e dizer o que achou da sua hospedagem conosco. Agradecemos o elogio e principalmente por dizer o que não lhe agradou. Devido à pandemia a arrumação dos apartamentos está sendo feita a cada três dias, mas caso precise antes, basta solicitar na recepção. De fato notamos uma falha em nosso sistema de antenas de wi fi, já corrigimos o erro e pedimos desculpas pelo transtorno! Erica Castro - Guest Experience Supervisor ibis São Paulo Paulista

Well located, cleaning

Customer review rating 4.5/5

Tamara C. Business - 16/06/2021 Confirmed reviews ALL

Good.

Olá Tamara, obrigado pela sua avaliação, ficamos felizes por termos proporcionado uma experiência agradável. Esperamos seu retorno! Atenciosamente, Erica Castro - Guest Experience Supervisor ibis São Paulo Paulista

Very nice stay

Customer review rating 4.5/5

Renata Solo - 03/06/2021 Confirmed reviews ALL

Hotel is very well located, there’s supermarkets, shopping malls and pharmacies super close to it, in the heart of São Paulo. Hotel is clean and staff is super nice.

Olá Renata, tudo bem? Se você está feliz, a nossa felicidade é em dobro! Obrigado pelo feedback, esperamos te ver em breve. Grande abraço Erica Castro - Guest Experience Supervisor ibis São Paulo Paulista

Well located

Customer review rating 5.0/5

Mirella L. Business - 25/05/2021 Confirmed reviews ALL

People were very nice to me... Extremely actually ! Just wish the mattress of the bed were thicker

Dear Mirella We very much appreciate your comments regarding your stay at the ibis São Paulo Paulista. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erica Castro - Guest Experience Supervisor ibis São Paulo Paulista

It's very good, but could be excellent

TripAdvisor rating 4.0/5

alencastrodearaujo Couples - 06/11/2019 TripAdvisor review

The Ibis Paulista is excellent, the best location in town, a team of top professionals, delicious meals. One problem that remains is the poor hygiene of cutlery and plates. This needs to be corrected urgently.

ok

TripAdvisor rating 4.0/5

LUCASY178 Business - 04/11/2019 TripAdvisor review

the bed was not confortable, and the enviroment during tonight is noisy. the breakfast is very good. location is the best, have many transportation ways (metro, bus, taxi, uber, and mainly by foot). It is a good option.

Good place to stay, but very cold.

TripAdvisor rating 4.0/5

caciarosa Business - 11/07/2019 TripAdvisor review

São Paulo is not cold, but this time was extremily cold. And the equipament wasn't working. So, I have never felt so cold in my life. But the hotel is a good place do stay, clean, comfortable, very good service and an excelent location.

Hi caciarosa, I would like to say thank you for your review, I am so happy that you enjoyed our services and location. I am sorry for not given you a warmer stay, in São Paulo is not common the weather under 14 degrees, normally a blanket is sufficient for our winter. For this reason the buildings in the city do not have a heating system, but exactly between your stay we have passed for one of the coldest nights at the city in the last years. I hope that my staff have offered you the according assistance, we have extra blankets always you need it and I am providing some solution for when it happens. I hope to host you here again, and in your next time here, please contact me, I will be really happy to offer you a tradicional brazilian "Canja". If weather will be cold, of course! =) Best regards, Eduardo Manganaro Guest Experience Supervisor ibis São Paulo Paulista h3735-gr@accor.com

Always a good option

TripAdvisor rating 5.0/5

alvaroerge Solo travel - 21/04/2019 TripAdvisor review

Always a good option for a stay. The location is superb: Paulista Avenue, the heart of the city at this time. There is a subway station nearby and you can get cabs or similar ways to reach easily the other city atractions. Accor quality in an affordable manner.

Hi alvaroerge! We would like to say thank you for your comment! It is a big pleasure for us know that you have enjoyed the stay and the hotel We hope to host you soon again! Best regards, Eduardo Manganaro Guest Experience Supervisor ibis São Paulo Paulista

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