Ibis São Paulo Paulista 3 stars

Customer review rating (ALL Rating) 4.3/5 3,856 reviews

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Description

Hotel extras

  • 100 meters from Consolação metro station

  • 33 minutes from São Paulo/Congonhas Airport

  • Pet Friendly Hotel. We welcome pets weighing up to 15kg!

  • Close to Sirio Libanes, HCor and Nove de Julho main hospitals.

  • A relaxed bar with a selection of drinks and snacks made for you

Our accommodation(s)

Hotel location

Ibis São Paulo Paulista

Avenida Paulista 2355, Bela Vista
01311300 SÃO PAULO
Brazil

GPS:-23.55713, -46.66194

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

IBIS KITCHEN RESTAURANTE

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  3,856 reviews

TripAdvisor Rating  4.0/5  3,303 reviews

Well located

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

I had an good experience. All services were good.

Hotel on renovation

Customer review rating 3.0/5

Gilberto Solo - Confirmed reviews ALL

Total caos when arriving. Taxis blocking entrance to the hotel and to the garage. Half attendants positions with designated personnel. Breakfast reduced in quality, prices are higher than expected, parking in the hotel garage is run by another company that increased prices recently. There is no communication whatsoever between garage and front lobby . Guest have to carry their luggage on their own up and down all the way to and from the lobby. Called lobby at 10PM and no one answered. Is this a hotel or a hostel

Payment issues

Customer review rating 0.5/5

Anonymous Families - Confirmed reviews ALL

We booked the room via booking.com and got an email of “fast check in”. We did it but when we arrived the check in took us a really long time as they were trying to do some kind of account for us. No explanations. We had 13h flight behind us with a 1,5 year old, so we were rather anxious to get our room. Then it was time for the payment and we were asked 30€ more than the price on booking.com. When we asked about they told us that it’s “city tax”. As I showed them that it is written on booking.com that the taxes are incl, they told us, that the 30€ difference comes from the currency exchange (we checked and it did not add up). Amount to be paid was 1491, but they charged us ca 1700 reals and it showed like that. We decided to get back to it as we really wanted to go to bed and they told that they already took the money. When we got back to the topic then the story was the same - tax, then currency and finally they managed to print out a receipt that we paid - 1491 even though my bank shows other amount and bank did not charge 30€ for that payment. But the receipt they printed out belonged to another card, not ours and then it got even more fucked up - explanations made no sense, they needed someone else to print ours (but the one that belonged to someone else they handed over to us). In the end we got a receipt that says that “12% markup was added” to our bill. Got no real explanations from then and after hours of arguing we had to leave. I am still waiting for the explanation or refund regarding this 12%.

Well located

Customer review rating 4.0/5

Carmen Families - Confirmed reviews ALL

this hotel is in good comercial zone, with shopping centers, movie theater, restaurants, church, banks, walking distance to a nice park. UNFORTUNATELY it was in remodeling phase and the noise level at the lobby was sometimes upsetting; also, I asked for a room with bathroom features for a senior person with mobility problems and they said it was none :-(

Construction work

Customer review rating 2.0/5

Rodrigo A. Families - Confirmed reviews ALL

All Accor should tell the guests about construction work being done: dust, noise. Excellent location.

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Other web-users rate our hotel

  • 1,401 reviews 9.6/10 Location
  • 1,546 reviews 6/10 Room
  • 1,708 reviews 7.4/10 Service
  • 69 reviews 6.7/10 WiFi
  • 907 reviews 6.7/10 Breakfast
  • 629 reviews 7.3/10 Cleanliness
  • 475 reviews 4.7/10 Value
  • 12 reviews 0.9/10 Wellness Area

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