ibis São Paulo Paulista Hotel 3 stars

Name: ibis São Paulo Paulista
Address: SÃO PAULO, 01311300, BRAZIL
Telephone: (+55)1135233000
Rating: 4.4

Customer review rating 4.4/5 14,805 reviews

ALLSAFE approved hotel

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+ 16 Services

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ibis São Paulo Paulista Hotel

Vibrant economy hotel, open to everyone

Ibis São Paulo Paulista is in a privileged location for those who come to São Paulo for work and/or sightseeing in cultural sights. Its bedrooms are cozy, have a desk for work and free WIFI. Boa Mesa restaurant serves the best of São Paulo's cuisine and the bar area is available 24 hours for that traditional happy hour. Ibis Avenida Paulista is dog friendly, but only 1 dog per apartment (for fees).

Located in Paulista, this ibis SP is close to many cultural sites. Visit the MASP, Sesc Paulista, Casa das Rosas and Japan House. The famous avenue is closed to traffic on Sundays. Also, ibis Avenida Paulista is next to Consolaçao station, with easy access to other points of the city, such as Ibirapuera Park and Liberdade. But if you want to stay close, Paulista is full of malls to walk around.

Located in Paulista and surrounded by culture, the ibis Paulista offers comfort, safety and cultural and gastronomic tours. The perfect option for your trip to the city that never sleeps.

Hotel extras

100 meters from Consolação metro station
33 minutes from São Paulo/Congonhas Airport
Pet Friendly Hotel. We welcome pets weighing up to 15kg!
Close to Sirio Libanes, HCor and Nove de Julho main hospitals.
A relaxed bar with a selection of drinks and snacks made for you

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- WIFI in the communal areas
- WIFI in your room
- WIFI access
ParkingPaying
- Private indoor parking (Paying)
- Paid Parking (Paying) Parking service paid separately contact the hotel for values
- Valet parking (Paying)
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
One dog weighing up to 22 lbs (15 kg) is allowedPaying
100% non-smoking hotel
Air conditioned
- Air conditioning
- Manual temperature control
- Air Conditioning
Languages spoken at the hotel
- English
- Spanish
- Portuguese
Reception open 24 hours a day
Early check-in/Late check-outPaying
- Early check-in from 9AM (Paying) Do you want to enjoy even more the comfort of our rooms? Book your early check-in and you will have access to your room from 9AM. An exclusive offer available for online purchase only.
- Late check-out until 3PM (Paying) Enjoy the comfort of your room for even longer! On your check-out day, stay in your room until 3PM. Book now this exclusive offer available for online purchase only.
Laundry
- Ironing room
- Shoe shine machine

BreakfastPaying
1 restaurant(s)
1 bar(s)

Business centrePaying
- Business center with support staff (Paying)
- Self service business centre (Paying)
Copy/print service availablePaying

Hotel location

ibis São Paulo Paulista

Avenida Paulista 2355
Bela Vista
SÃO PAULO - SP
01311300
são paulo
brazil

Tel: +551135233000

Fax: (+55)1135233000

Contact email :

Check-in from 12h00

Check out up to 12h00

METRO : VERDE CONSOLACAO

By plane
AEROPORTO GUARULHOS At 30km / 18.64 miles
By plane
CONGONHAS AIRPORT At 13km / 8.08 miles
By train
ESTACAO DA LUZ At 8km / 4.97 miles

GPS :-23.556918, -46.661867

Our accommodation(s)

Cozy rooms come with work desk, safe, minibar and free Wi-Fi.

Room Office - Apartment without bed adapted as an office

Max. number of persons: 2
Area: From 18 m² / 194 sq ft

Room

Our restaurants and bars

IBIS KITCHEN RESTAURANTE

Type of cuisine: International

Lunch

12:00 - 14:30

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

19:00 - 22:30

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

IBIS KITCHEN LOUNGE

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

well located, Good stay, good price,

Eduardo Solo - 18/01/2021 Confirmed reviews ALL

everything was good

Dear Edward We very much appreciate your comments regarding your stay at the ibis São Paulo Paulista. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erica Castro - Guest Experience Supervisor ibis São Paulo Paulista

15 minute promise - issue not resolved

Anonymous Business - 13/01/2021 Confirmed reviews ALL

I have noted issues with extremely slow internet upon arrival but I thought it was temporary. The following morning situation didn't get better so I called reception for help. After 45 mins no one called me back and only after complaining to the manager I was moved to a different room. I expect a full refund as per your 15 min guarantee

Dear Rafal Thank you for taking the time to tell us about your experience at the ibis São Paulo Paulista. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. In a few days you can keep your money back, i will take care this transactions, we can give you back a half of amount payed in your stay. Sincerely, Erica Castro - Guest Experience Supervisor ibis São Paulo Paulista

Clogged shower

Caroline L. Solo - 12/01/2021 Confirmed reviews ALL

shower water didn't drain and it was terrible to take a shower

Olá Caroline, quero, antes de tudo, me desculpar por não ter alcançado sua satisfação. Lamentamos o inconveniente causado durante sua hospedagem e, garanto que repassarei imediatamente sua observação para o departamento responsável, Pedirei para que verifiquem o apartamento em que a senhora esteve, para melhoria desta queixa. Esperamos revê-la. Erica Castro - Guest Experience Supervisor ibis São Paulo Paulista

Well located only good thing

Claudio Z. Business - 02/01/2021 Confirmed reviews ALL

Reception team has been great and friendly as always. Very helpful. The hotel doesn't have a heating system when I arrived the air conditioning system was on the minimum temperature, I suffered the entire night even after changing the temperature into the room, there were no water glasses, The electric plugs on the wall were not working, I didnt like my experience, plus there was no breakfast, nothing te hotel could provide to improve and change my experience. Very sad, location is great.

Olá Claudio, tudo bem? Quero agradecer por compartilhar conosco sua experiência em nosso hotel. Quero me desculpar por não fornecer a hospedagem que você merece, com a total excelência e com uma noite de sono agradável. De fato nosso ar condicionado não possui calefação, ela apenas resfria! Devido à pandemia, não podemos deixar copos, talheres, cardápios e etc..a fim de minimizar os pontos de contato e contaminação. Pedirei para que verifiquem as tomadas do apartamento em que o senhor esteve. Esperamos poder recebê-lo novamente e reconquistar sua confiança em nossos serviços. Erica Castro - Guest Experience Supervisor ibis São Paulo Paulista

Good stay!

Daniel O. E. S. Couples - 26/12/2020 Confirmed reviews ALL

My stay at the Ibis paulista was reasonable! Unfortunately the pillow in the room was very uncomfortable, this can be improved!

Dear Daniel We very much appreciate your comments regarding your stay at the ibis São Paulo Paulista. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erica Castro - Guest Experience Supervisor ibis São Paulo Paulista

Bad Wifi

Anonymous Business - 20/12/2020 Confirmed reviews ALL

The hotel rooms barely had a functioning WiFi. I had to request moving out of room, but the issue persisted. The connectivity was top notch in the lobby, but for obvious reasons that is an EXTREMELY uncomfortable situation to work with.

Olá Diego, obrigado por se hospedar em nosso hotel e ainda poder avaliar os nossos serviços. De fato nestes dias identificamos uma oscilação nada comum no link de internet de nosso fornecedor impactando no serviço oferecido aos nossos hóspedes, nestas situações temos outro link reserva a disposição, porém, para conexão nas áreas sociais. Informo que os serviços já foram restabelecidos e lamento pelo desconforto. Esperamos revê-lo em breve! Erica Castro - Guest Experience Supervisor ibis São Paulo Paulista

Excellent service

Andressa S. Business - 17/11/2020 Confirmed reviews ALL

I needed a late check out and had the best assistance during my stay. All staff were high polite and efficient!

Andressa, agradecemos a sua avaliação! Trabalhamos constantemente para oferecer o melhor serviço possível, por isso ficamos felizes em saber que o nosso esforço está trazendo resultados. Não deixe de fazer uma visita em breve! Guest Experience Supervisor ibis São Paulo Paulista

Always a good experience staying at IBIS hotel

Andréa Business - 16/11/2020 Confirmed reviews ALL

I enjoy the place and the employees are awesome

Olá Andréa, muito obrigada pela excelente avaliação, pelos elogios e por ter nos dado a oportunidade de recebê-la, foi um prazer. Esperamos que volte em um futuro próximo. Estamos à sua disposição. Atenciosamente, Erica Castro - Supervisora de Guest Relations

Quiet and cozy

Anita Business - 13/11/2020 Confirmed reviews ALL

I like Ibis because I can always sleep quietly and have a good shower after a tough day. And all Ibis I stayed have drugstores and facilities nearby. I usually have a nice stay, with extra pillows for my spine and extra blanket if needed. But I always have some trouble to eat after 23h and before 6h, something like that is not snacks or junk food. I suggest they sell some fruits like apples and pears, healthy snacks like protean bars and some can options like soup. I also want to suggest that the entire Ibis network have the laundry that works with coins, like Ibis Sorocaba. It is really helpful. Congratulations to all workers that attended me during my stay, they are all kind, prestative. Thank you for your efforts to help my stay as good as possible.

Dear Anita We very much appreciate your comments regarding your stay at the ibis São Paulo Paulista. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erica Castro - Guest Experience Supervisor ibis São Paulo Paulista

Good stay

Ricardo Business - 24/10/2020 Confirmed reviews ALL

Good experience with adequate comfort and clean.

Dear Ricardo We very much appreciate your comments regarding your stay at the ibis São Paulo Paulista. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erica Castro - Guest Experience Supervisor ibis São Paulo Paulista

Great staying

Vanessa R. Solo - 17/10/2020 Confirmed reviews ALL

Nice and neat. Well located and the staff was very friendly and polite.

Dear Vanessa We very much appreciate your comments regarding your stay at the ibis São Paulo Paulista. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erica Castro - Guest Experience Supervisor ibis São Paulo Paulista

cansel corona

Anonymous Business - 23/03/2020 Confirmed reviews ALL

I had to cancel due to Corona virus. I payed in advance. I'm a regular guest in Ibus Paulista.. Hope we can fins arrangement.

great location very clean and confortable

Yannyck K. S. Solo - 22/03/2020 Confirmed reviews ALL

great location , great staffs , great room and very clean .

IBIS with NOVOTEL Service

Eric Business - 27/02/2020 Confirmed reviews ALL

very good, I needed to print something and the employee was so nice to bring the print-out to me room. What a surprise. Also cgeck in and check out process was extremly quick.

Airport bus stops at door

Robin Couples - 25/02/2020 Confirmed reviews ALL

I have posted a review on TripAdvisor under the name of EdgewoodToronto Gave everything 5 stars

Room full of ants

Matheus Couples - 24/02/2020 Confirmed reviews ALL

No room service. Room full of ants. High price for low quality room.

Left a little to be desired

Frederico Business - 24/02/2020 Confirmed reviews ALL

I have been a loyal Accor customer for many years, and stayed in this particular IBIS for over 10 years. Recently, the customer service level has seen a dramatic drop. Staff do not seen motivated to assist customers at all. Istead they take their time and and make you wait for service unnecessarily.

Well located, good stay

Menucha V. Couples - 19/02/2020 Confirmed reviews ALL

Very good location, room ok same standard as other Ibis hotels chain, breakfast ok.

Well located

Jon K. W. Business - 13/02/2020 Confirmed reviews ALL

Clean, well planned, cozy room, excellent breakfast with lots of options from breads to fresh fruits. Placed right at the heart of São Paulo.

Good stay, near everywhere.

Anonymous Couples - 10/02/2020 Confirmed reviews ALL

Convenient location, good services and prices par with everything else in the region.

Our most recent 20 reviews

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Hotel extras