Ibis São Paulo Paulista 3 stars

Customer review rating (ALL Rating) 4.3/5 3,763 reviews

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Avenida Paulista 2355, Bela Vista, 01311300 SÃO PAULO, Brazil

Description

Hotel extras

  • 100 meters from Consolação metro station

  • 33 minutes from São Paulo/Congonhas Airport

  • Pet Friendly Hotel. We welcome pets weighing up to 15kg!

  • Close to Sirio Libanes, HCor and Nove de Julho main hospitals.

  • A relaxed bar with a selection of drinks and snacks made for you

Our accommodation(s)

Hotel location

Ibis São Paulo Paulista

Avenida Paulista 2355, Bela Vista
01311300 SÃO PAULO
Brazil

GPS:-23.55713, -46.66194

Telephone
Fax +55 11 3523-3030

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

IBIS KITCHEN RESTAURANTE

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  3,763 reviews

TripAdvisor Rating  4.0/5  3,283 reviews

Well located and good stay

Customer review rating 5.0/5

Marcelo C. Solo - Confirmed reviews ALL

Amazing room. Great breakfast (just improve the scrambled eggs). Nice environment and friendly staff. I will come back.

Hello Marcelo, how are you doing? Thank you for sharing your positive experience with us! We're happy to hear that you enjoyed our location, the amazing room, and the pleasant atmosphere. Thank you for highlighting our breakfast. We appreciate the suggestion about the scrambled eggs and will work on improving that item. It's great to hear that you found our staff friendly. We look forward to welcoming you again on your next visit! Hug, Elainne Mikelly Guest Experience Supervisor ibis São Paulo Paulista

Not satisfied

Customer review rating 2.5/5

Mykhailo Business - Confirmed reviews ALL

water was leaking from the hose near the toilet. the toilet handle is broken. Not the cleanest room. On photos, they show a better state of the room

Hello Mykhailo, how are you doing? Thank you for sharing your experience with us. We're sorry to hear about the problems you experienced during your stay. Could you let us know if these problems were communicated to our staff during your stay? We are always ready to resolve any situation that may arise to ensure your satisfaction. We would like to inform you that our maintenance team is already aware and will carry out a full inspection of the room so that these problems do not recur. Your opinion is very important to us, and we thank you for helping us to improve our services. We hope to have the opportunity to welcome you again and provide you with a more pleasant experience. Best Regards, Elainne Mikelly Guest Experience Supervisor ibis São Paulo Paulista

Well located, hard working staff

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

Very good check in experience!

Hello Gustavo, how are you doing? If you're happy, we're twice as happy! Thanks for the feedback, we hope to see you soon. Big hugs, Elainne Mikelly Guest Experience Supervisor ibis São Paulo Paulista

Well located

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

Relaxed atmosphere..

Hello Oswaldo, thank you for your evaluation and suggestions for improvement. We are happy to have provided you with a pleasant experience. We look forward to seeing you again! Best regards, Elainne Mikelly Guest Experience Supervisor ibis São Paulo Paulista

Great location and friendly staff

Customer review rating 4.0/5

Ken F. Business - Confirmed reviews ALL

This was my second time taking a group and staying here. We would come back. My only frustration was the day none of our wake up calls were made at 6:45 am as I had scheduled them. I think they could upgrade to a computer generated system, rather than having staff remember to make individual calls. Check in was also very slow asa foreigner.

Hello Ken, how are you doing? Thank you for sharing your experience with us and for highlighting our great location and friendly staff. We are happy to hear that you have stayed with us before and intend to return. We sincerely apologize for the frustration caused by the lack of wake-up calls. We have reoriented our staff to ensure that this does not happen again. We are sorry that check-in was slow for you as a foreigner. We will continue working to improve our processes and provide a faster and more efficient experience for all our guests. Thank you again for your feedback and we look forward to welcoming you and your group for a future stay, providing you with an even better experience. Best regards, Elainne Mikelly Guest Experience Supervisor ibis São Paulo Paulista

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Other web-users rate our hotel

  • 1,348 reviews 9.7/10 Location
  • 1,561 reviews 5.9/10 Room
  • 1,581 reviews 7.3/10 Service
  • 76 reviews 6.5/10 WiFi
  • 915 reviews 7.2/10 Breakfast
  • 591 reviews 7.3/10 Cleanliness
  • 431 reviews 4.6/10 Value
  • 10 reviews 2.5/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.