Pullman Sao Paulo Ibirapuera

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Pullman Sao Paulo Ibirapuera 5 stars

Customer review rating (ALL Rating) 4.5/5 1,175 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Hotel with sauna, Shishindo Spa, gym and pool

  • TastelT Bar with Vinacoteca and Wine by the Glass concept

  • Courtesy for 1 child up to 11 years staying with parents

  • Hotel close to large hospitals, such as Beneficiência Portuguesa

  • 9-minute drive to Sao Paulo - Congonhas Airport

Hotel location

Pullman Sao Paulo Ibirapuera

Rua Joinville 515, Vila Mariana
04008-011 SAO PAULO
Brazil

  • LARGO SAO FRANCISCO: 

  • NORTE SUL: 

  • By plane

    Aeroporto de Guarulhos At 30km / 18 miles

  • By plane

    Aeroporto de Congonhas At 8km / 4 miles

  • By helicopter

    Grand Mercure Ibirapuera At 2km / 1 miles

  • By car

    Marginal Pinheiros At 8km / 5 miles

  • By car

    Rodovias Anchieta/Imigrantes At 8km / 4 miles

  • By car

    Saída Dutra Rodovia Ayrton Senna At 15km / 9 miles

GPS:-23.58227256, -46.65031493

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Our guest reviews

Our guest reviews for
Pullman Sao Paulo Ibirapuera

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,175 reviews

TripAdvisor Rating  4.5/5  1,795 reviews

Certificate of excellence 2022

Good Stay

Customer review rating 4.5/5

Carol L. Business - Confirmed reviews ALL

Good Stay. Good Breakfast Good Service

Relatively good stay.

Customer review rating 3.5/5

Andres Business - Confirmed reviews ALL

The experience, in general, was good. I had number of problems with the internet connection during my stay.

good location poor service

Customer review rating 2.5/5

Rb Business - Confirmed reviews ALL

Great location. However, there is a lot of things that were inconvenient for a business traveler. For example, the key cards in the elevator never ever work, despite you keeping them away from cell phones etc. Usually long lines at the reception and you need to wait for everything (like key replacement, asking a question etc.) which is quite frustrating. Same thing with checking in, just long lines and wait times. Another example, I was staying at the exec suite and the phones did not work & the internet is very poor. The advantage of this place is its location, good breakfast and decent gym. The service is quite average for the price we pay.

Good value for money

Customer review rating 4.0/5

Marcelo G. Business - Confirmed reviews ALL

The hotel is very clean and comfortable. The location is good for those who want to stay close to Ibirapuera Park. Otherwise is quite far from the key districts in São Paulo. The room was comfortable with the necessary facilities and amenities. Very friendly staff. The breakfast was the weakest service. Lack of variety and the same everyday. In general, it was very fair for the price paid. Thank you!

Very nice

Customer review rating 5.0/5

Antonio Business - Confirmed reviews ALL

It was a quick experience, but the hotel demonstrated a highly professional environment and well-trained personnel.

Very poor housekeeping service

Customer review rating 2.0/5

Siddharth M. Business - Confirmed reviews ALL

Location is good but service levels are very poor

Good stay overall

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Good place to stay. Nothing new to add on this topic. Room was nice, service was good. The only complaint I have is that I checked in and had to go to a meeting, but when I came back, I had to check in again and almost didn't get a room.

Excellent stay

Customer review rating 4.5/5

Fabio F. Families - Confirmed reviews ALL

Very smooth comfortable and friendly

Great hotel, but the room

Customer review rating 4.0/5

Marcelo S. Business - Confirmed reviews ALL

Awesome hotel! Great restaurant and great breakfast. Awesome staff, always so helpful. But the room had some issues. It was a nice room, in fact, I was very happy to be upgraded to a top floor room, but two issues with the room really bothered me: I think 4 out of 8 power outlets were damaged in a way it couldn't be used; and also, the water pressure for the shower was too weak for me. Overall, it was a great experience, I chose it cuz of the location and I was really happy with that choice, but the room can definitely be improved.

ok but not for a 5 star hotel....

Customer review rating 3.0/5

Chris S. Business - Confirmed reviews ALL

The room was ok, a little bit tired and also a little bit dark. Shower looked tired, fridge had to be unplugged due to noise. Cards in the hotel never work. I stayed for 2 nights and I had to change 5 cards. It is an OK hotel but nothing close to a good 5 star hotel.

great experience

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Friendly staff, comfortable beds, and good food. It was a great first trip to Brazil.

Good stay

Customer review rating 4.5/5

Edu Business - Confirmed reviews ALL

assisted very well by team, hotel near the park

Exceptional guest experience

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

I had an extremely comfortable stay. The bed was especially comfortable.

Excellent customer service

Customer review rating 5.0/5

Rafael Business - Confirmed reviews ALL

Well located and great customer service. Excelent hotel.

Average

Customer review rating 1.5/5

Marcelo Business - Confirmed reviews ALL

First communication with the clerk , your breakfast is not included( there is nothing mentioning this Elon my reservation). Long dark corridors as I walk to the room gave a sense of Stanley Kubrick ‘ the shinning’ hotel. Room also a little dark even after turning on everything. Neck pain after a sleep night( never had it before). Very poor quality towels. Empty napkins box. Empty refrigerator.

Good service

Customer review rating 4.5/5

Lia O. Business - Confirmed reviews ALL

Staff was clearly working hard (full hotel and short staff) but managed to keep good standands - special mention to the porters team! I remember Jucilei's name but I had events in the hotel and was helped by at least 3 or 4 of them and they were all great!

Home from home

TripAdvisor rating 5.0/5

kierannash Business - TripAdvisor review

This hotel is very dear to me. Started staying a few years ago at the beginning of an important acquisition. Immediately looked after by the team. Wonderful workers, high standard rooms, great gym. Reception team could not do enough for you. And the best breakfast in Brasil, lovely to take a good long café de manhã there and prepare for the day!

Hi Kierannash! We very much appreciate your excellent review about our hotel and specially about our team! We will forward your comments to all of them. We hope to have you with us for the next years ahead and may us be your home away from home. All the best. Renan Sousa Operations Manager

Great family gathering

TripAdvisor rating 5.0/5

Fearless03678471191 Families - TripAdvisor review

Great hotel, nice infrastructure, very clean, excellent location nearby ibirapuera and MAC SP, free motocycles, nice lunch basket for lunch in the the park, excellent breakfast, and fair pricing. A great option for good family weekend and family time.

Hi Fearless03678471191, We very much appreciate your review about our hotel. We are happy to see that you had a great experience with us and we hope to have you back with us shortly. Best Regards, Renan Sousa Operations Manager

Great location and good price

TripAdvisor rating 4.0/5

mfaidengold Business - TripAdvisor review

The hotel is a great value. Many airline crews stay there because if that. I would only suggest to have fluffier towels. The rest is excelent. People in the hotel always smile. Love it. Security is highly visible making it feel good

Hello mfaidengold! What an honor to receive these amazing compliments to our staff, thank you very much! Regarding the towels, rest assured the Housekeeping Manager is already aware of your observations and we are currently working on this matter for the near future! Your feedback is much appreciated and please don't hesitate to keep sharing it with us for continuous improvements! :) Best, Thais Ghiro Customer Experience

A little Surprised

TripAdvisor rating 3.0/5

KBH0913 Business - TripAdvisor review

I've stayed in this hotel numerous times before and the hotel itself did not disappoint. Good amenities, large size gym, strong wifi signal, very clean, close to good restaurants. All in all very comfortable and welcoming. The one gripe I have during my last trip is that I was charged 1 extra day of parking because I decided to utilize my late-check out benefit. Not complaining about the cost or the poor parking service. It's the fact that I was not informed well in advance of this pending charge. Had I known, I would've understood and moved on. In any case, this was very disappointing and I hope hotel management would be so kind as to warn guests in advance of any potential surprising charges they may incur.

Dear KBH0913, Thank you very much for your review and specially for the opportunity you are offering us to improve our services! Besides the highlights, we are very sorry for the setback you faced. We assure you this is not part of the Pullman Experience we want to provide our guests, as we hope to have shown you in your previous stays. Please, we kindly ask you for more details so we can thoroughly investigate this matter. Also, I assure you the Manager responsible and his staff have been forwarded your review for notification and procedure reinforcement, so these situations do not recur. We'll be at your disposal through the e-mail h2125-qm@accor.com.br. Sincerely, Thais Ghiro Customer Experience

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