Pullman São Paulo Ibirapuera Hotel 5 stars

Customer review rating 4.6/5 7,782 reviews
Pullman São Paulo Ibirapuera
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+ 22 Services
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Room 1

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Hotel extras

  • Easy access to major convention centers such as the Expo Center Norte and São Paulo Expo

  • Close to the major hospitals including HCor, Beneficência Portuguesa and Edmundo Vasconcelos.

  • Facilities for meetings, events and weddings, with modular meeting rooms for up to 250 people

  • Free WIFI - events and apartments

  • Pet-friendly hotel! Dogs and cats weighing up to 44 lbs (20 kg) are welcome - charges apply.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Porter
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
Catering
  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 19 meeting room(s)
  • Business center with support staff
  • Copy/print service available

Hotel location

Pullman São Paulo Ibirapuera

Rua Joinville 515
Vila Mariana
04008-011
sao paulo
brazil

Tel: +551150884000

Fax: (+)11/50884000

Contact email

Check-in from 15h00

Check out up to 12h00

  • LARGO SAO FRANCISCO :  

  • NORTE SUL :  

  • By plane

    Aeroporto de Guarulhos At 30km / 18 miles

  • By plane

    Aeroporto de Congonhas At 8km / 4 miles

  • By helicopter

    Grand Mercure Ibirapuera At 2km / 1 miles

  • By car

    Marginal Pinheiros At 8km / 5 miles

  • By car

    Rodovias Anchieta/Imigrantes At 8km / 4 miles

  • By car

    Saída Dutra Rodovia Ayrton Senna At 15km / 9 miles

GPS :-23.58227256, -46.65031493

Our accommodations

SUPERIOR ROOM, 1 Queen Size Bed

  • Max. number of persons: 3
  • Area: From 27
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

DELUXE ROOM, 1 Queen Size Bed

  • Max. number of persons: 3
  • Area: From 27
  • Views: Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

PREMIUM DELUXE ROOM, 1 Queen Size Bed

  • Max. number of persons: 3
  • Area: From 27
  • Nespresso machine
  • Coffee/tea making facilities
  • Mini Bar
Accessible room

PREMIUM DELUXE ROOM adapted for people with reduced mobility, 1 Queen Size Bed

  • Max. number of persons: 3
  • Area: From 27
  • Nespresso machine
  • Coffee/tea making facilities
  • Mini Bar

EXECUTIVE ROOM, 1 Queen Size Bed

  • Max. number of persons: 3
  • Area: From 27
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

JUNIOR SUITE, 1 queen-size bed

  • Max. number of persons: 3
  • Area: From 54
  • Nespresso machine
  • Coffee/tea making facilities
  • Mini Bar

Our restaurants and bars

TasteIT Restaurant

Type of cuisine: International

The flavors of contemporary haute cuisine combined with international culinary influences and the standout features of Brazilian cuisine make up the menu prepared by chef Jean-Christophe Burlaud served at our restaurant. Nights with happy hour and DJ.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PATEO

Type of cuisine: International

The Pateo restaurant boasts a modern and relaxed atmosphere, offering a varied buffet at lunchtime for guests, clients and event groups. Breakfast is also served in the restaurant.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

DELI BAR

Type of cuisine: Cafe

An inviting atmosphere, ideal for business meetings or a friendly chat.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

TASTEIT BAR

Photo non contractuelle / Strictly non binding

The TasteIT bar's vibrant happy hour offers great entertainment with live music Monday to Friday. The bar features an extensive drinks and tapas menu, the Vinoteca wine-by-the-glass concept, and a wine cellar stocked with Cachaça and Vodka.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 19

  • Maximum size: 274

  • Maximum capacity: 160 people

  • Maximum banquet capacity: 180 people

Find out more

Our guest reviews for
Pullman São Paulo Ibirapuera

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

7,782 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,668 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

The right location

Customer review rating 4.6/5

Strother H. Business - 12/02/2020 Confirmed reviews ALL

The hotel was clean, responsive to my needs and the food quality was great. The only problem I had was the sink had a slow drain.

It’s a nice hotel but the venue needs some improvements since a while.

Customer review rating 4.6/5

Luciano T. Business - 09/02/2020 Confirmed reviews ALL

Experience always has been good after all, however some constant factors are making me think on going to a different hotel.

Well located

Customer review rating 4.6/5

Roberto M. Business - 07/02/2020 Confirmed reviews ALL

Very pleasant Hotel in a nice suburb of São Paulo

Olá Sr. Roberto! Muito obrigada pelo tempo dedicado em preencher a nossa avaliação de qualidade e por seu retorno tão positivo! É gratificante saber que tenhamos lhe proporcionado uma ótima hospedagem em nosso hotel. Esperamos ter a oportunidade de acolhê-lo novamente em breve! Thais Ghiro Customer Experience

Excellent experience

Customer review rating 4.6/5

Edson S. L. Business - 05/02/2020 Confirmed reviews ALL

The hotel is well located and has an excellent breakfast. Accommodations very comfortable with all I need.

Olá Sr. Edson, Muito obrigada pelo tempo dedicado em preencher a nossa avaliação de qualidade e por seu retorno tão positivo! É gratificante saber que tenhamos lhe proporcionado uma ótima hospedagem em nosso hotel, principalmente devido ao café da manhã e acomodações. Esperamos ter a oportunidade de acolhê-lo novamente em breve! Thais Ghiro Customer Experience Convidamos para nos avaliar no TripAdvisor e compartilhar seu comentário para que outros clientes possam também viver a experiência Pullman. https://www.tripadvisor.com.br/Hotel_Review-g303631-d299401-Reviews-Pullman_Sao_Paulo_Ibirapuera-Sao_Paulo_State_of_Sao_Paulo.html

Very comfortable as usual, one small but

Customer review rating 4.6/5

Alexandre P. Business - 23/01/2020 Confirmed reviews ALL

Great as usual, I was given a nice room. Comfortable bet, quiet, nice bathroom. The one snag is that the water bottles were not replenished when the room was cleaned between the two nights, so I had to drink water from the tap (not recommended) or pay for expensive water from the minibar.

Olá Sr. Alexandre, Muito obrigada pelo tempo dedicado em avaliar sua hospedagem no Pullman SP Ibirapuera. Apesar dos pontos fortes, lamentamos não atender às suas expectativas durante sua estadia recente. Permita-nos informar que nossa equipe de Governança não pôde acessar o apartamento por impedimento da placa de Não Perturbe. Porém, não hesite em nos contatar em um horário que lhe seja conveniente que faremos a reposição imediatamente. Agradecemos muito pelo seu feedback e a oportunidade que nos dá de melhorarmos os nossos serviços continuamente. Queremos continuar recebendo-o em suas visitas a São Paulo e oferecendo uma experiência Pullman impecável. Estaremos sempre à sua disposição. Atenciosamente, Thais Ghiro Customer Experience

Great location, comfortable stay, good facilities and excellent staff.

Customer review rating 4.6/5

Chiara P. Business - 20/01/2020 Confirmed reviews ALL

Staff was absolutely delightful and super accommodating. Loved the facilities and the efficiency of room service and concierge to accommodate any requests.

Hello, Mrs. Chiara! Pullman is thankful for your excellent review! It is gratifying to hear you had an enjoyable stay at our hotel, mostly due to the attentive staff! We appreciate your feedback so we know we have fulfilled your expectations. Hope to see you again soon in São Paulo! Thais Ghiro Customer Experience

Good room but noisy.

Customer review rating 4.6/5

Dilson P. M. J. Business - 19/01/2020 Confirmed reviews ALL

I was given a room in the last floor of the hotel which was very noisy, probably because of the watering storage, elevator engines and other stuff. It was very difficult to sleep because of the noise. Other than that, room was great, super clean.

Prezado Sr. Dilson, Muito obrigada por responder à nossa pesquisa de qualidade! Lamentamos pelos contratempos que tenha enfrentado em sua última hospedagem conosco. Permita-nos informar que, de fato, o barulho ao que se refere é proveniente dos maquinários dos elevadores e sistema de ar condicionado que ficam localizados nos pisos mais altos. Garantimos que seu cadastro foi atualizado com essa ocorrência para que possamos lhe proporcionar uma experiência muito melhor no futuro! Agradecemos novamente a oportunidade que nos dá de melhorarmos nossos serviços e nos colocamos à sua disposição. Cordialmente, Thais Ghiro Customer Experience
Customer review rating 4.6/5

Diego Business - 17/01/2020 Confirmed reviews ALL

Very nice.

Olá Sr. Diego! Muito obrigada pelo tempo dedicado em preencher a nossa avaliação de qualidade e por seu retorno tão positivo! É gratificante saber que tenhamos lhe proporcionado uma ótima hospedagem em nosso hotel. Esperamos ter a oportunidade de acolhê-lo novamente em breve! Thais Ghiro Customer Experience

Great experience!

Customer review rating 4.6/5

Alana Business - 13/01/2020 Confirmed reviews ALL

The hotel was clean and organized. The staff team was fantastic! They were friendly and helped in all requests. The breakfast was delicious and full of options.

Hello Mrs. Alana! Pullman is thankful for your excellent review! It is gratifying to hear you had an enjoyable stay at our hotel, mostly due to the attentive staff and the breakfast buffet, and we appreciate your feedback so we know we have fulfilled your expectations! Hope to see you again soon in São Paulo! Thais Ghiro Customer Experience
Customer review rating 4.6/5

Yulia Couples - 11/01/2020 Confirmed reviews ALL

Excellent location close to the park. The view from the room was amazing. There there some small issues in the room but staff fixed everything very fast. The restaurant onsite is very good! I really liked everything except for poor checkin experience, only one person was checked in when two were present at the counter and booking was for two. I realised that we only have one key at the door and when asked another member to add the second key as two people are in the room but he just swapped the card and deactivated the old one! Had to go down again for the third time to fix everything.

Dear Mrs. Yulia, Thank you for the candid review regarding your recent stay with us. Although we are glad to hear your compliments about the attentive staff and our restaurant, we are sorry for not completely fulfilling your expectations and for the setbacks faced. Your impressions are very concerning, as they definitely do not reflect the service culture we aim to achieve. Rest assured all your observations were forwarded to the Front Desk Manager and his staff for further notification and procedure reinforcement immediately. We sincerely hope to welcome you back soon for an even better experience. Best regards, Thais Ghiro Customer Experience

Great experience, but I was charged for a breakfast I never had on Dec 13

Customer review rating 4.6/5

Jason H. Business - 16/12/2019 Confirmed reviews ALL

I even confirmed this with Giovanna at the front desk, I thought she removed the charge, but it's still on my AMEX card. Please help me.

Dear Mr. H., Thank you for your response to our quality survey! Despite our strengths, we regret the setbacks you encountered. We are currently reviewing your account and once we have more information, I will contact you again. In the meantime, I remain at your disposal for any questions or requests. Once again, we apologize for the inconvenience and thank you for your attention. Sincerely, Thais Ghiro Customer Experience

Wonderful anniversary in the city

Customer review rating 4.6/5

Lais Couples - 08/12/2019 Confirmed reviews ALL

We decided to spend our anniversary in the city because of our busy schedule. We thought it was going to be too fast and we wouldn't be able to rest, but happily, we were wrong. We were pampered in every detail possible and had a wonderful time. We'll certainly go back.

Dear Lais, Pullman is thankful for your excellent review! It is gratifying to hear you had an enjoyable stay at our hotel due to the most attentive staff and we really appreciate your feedback! Hope to see you again soon in São Paulo! Thais Ghiro Customer Experience

Great location and good price

TripAdvisor rating 4.5/5

mfaidengold Business - 08/12/2019 TripAdvisor review

The hotel is a great value. Many airline crews stay there because if that. I would only suggest to have fluffier towels. The rest is excelent. People in the hotel always smile. Love it. Security is highly visible making it feel good

Hello mfaidengold! What an honor to receive these amazing compliments to our staff, thank you very much! Regarding the towels, rest assured the Housekeeping Manager is already aware of your observations and we are currently working on this matter for the near future! Your feedback is much appreciated and please don't hesitate to keep sharing it with us for continuous improvements! :) Best, Thais Ghiro Customer Experience

RE: Coming home to the Pullman Ibirapuera

Customer review rating 4.6/5

Luis P. Solo - 05/12/2019 Confirmed reviews ALL

I love this hotel. The staff is unbelievable friendly. The moment you get out of the car you are among friends. That's how I see the staff here. Be nice to them because they are ways nicer to you

Hello Mr. Luis! Pullman is thankful for your amazing review! It is gratifying to hear you always have an enjoyable stay at our hotel due to our attentive staff and we appreciate your feedback so we know we fulfill your expectations. Hope to see you again soon in São Paulo! Thais Ghiro Customer Experience

Extremely pleased

Customer review rating 4.6/5

Amauri J. Couples - 03/12/2019 Confirmed reviews ALL

It was wonderful. The staff was extremely polite and friendly. The accommodations were just perfect and the breakfast full of delightful options. The only minor inconvenience that we had was with the magnetic key card which failed to work lots of time. Other than that, can´t complain at all.

Hello Mr. Amauri, Pullman is thankful for your great review! It is gratifying to hear you had an enjoyable stay at our hotel and we appreciate your feedback so we know we have fulfilled your expectations regarding the attentive staff, the accommodations and the breakfast buffet. But also, rest assured your comments about the magnetic keys were transmitted to the relevant managers so we can seek for improvements in this matter. Thank you very much for your feedback! Hope to see you again soon in São Paulo! Thais Ghiro Customer Experience

Upscale hotel close to Ibirapuera park

Customer review rating 4.6/5

Edoardo Solo - 01/12/2019 Confirmed reviews ALL

I chose this hotel as I wanted to go running in the morning in the park without taking taxi. I arrived late in the night... I was hoping some comprehension from the hotel staff about my sleepless status, which was not there, but that is the only hiccup. The rest went all smoothly. Nice room, good bed, rich breakfast.

Hello Mr. Edoardo, Thank you so much for taking the time to evaluate your stay at Pullman SP Ibirapuera. We regret not meeting your welcome expectations while with us. We aim to show our attention to every small detail and your last experience does not reflect the excellence for which we work and value so much. Rest assured the Front Desk Manager is aware of this matter and will reinforce procedures with his team. Thank you very much for your feedback and the opportunity you are giving us to continually improve our services. We wish to have the chance to welcome you again soon for a better Pullman Experience. Best regards, Thais Ghiro Customer Experience
Customer review rating 4.6/5

Lucciano Business - 28/11/2019 Confirmed reviews ALL

As good as aleays.

Dear Mr. Lucciano, Thank you for taking a moment to share your thoughts with us. Although we are glad to hear your compliments, we are sorry for not completely fulfilling your expectations during your stay. We are happy to inform we are already working on improvements for both points commented for the near future! We hope to welcome you back soon for an even better experience. Best regards, Thais Ghiro Customer Experience

Excellent

Customer review rating 4.6/5

Anonymous Business - 25/11/2019 Confirmed reviews ALL

Very nice and kindly service

Dearest guest, Pullman is thankful for your excellent review! It is gratifying to hear you had an enjoyable stay at our hotel and we appreciate your feedback so we know we have fulfilled your expectations. Hope to see you again soon in São Paulo! Thais Ghiro Customer Experience

Fantastic experience.

Customer review rating 4.6/5

T L. Business - 22/11/2019 Confirmed reviews ALL

Fantastic experience in a fabulous hotel. Great breakfast, very clean room, amazing staff and a fit for purpose gym and spa!

Dear Mr. L., Thank you so much for your great review and compliments! We are very glad to hear about your experience with us. At the same time, we are sorry for not completely fulfilling your arrival expectations. Please, allow us to inform that during the period of your stay, the hotel was experiencing high occupation and all of our employees were focused in delivering the available rooms as soon as possible. But also, we understand and appreciate your constructive feedback. Your impressions are very concerning as they do not reflect the premium service we aim to provide our guests. Rest assured the Front Desk Manager is already aware and will reinforce some procedures with his team. We hope to have another opportunity to welcome you back soon! Sincerely, Thais Ghiro Customer Experience
Customer review rating 4.6/5

Anonymous Business - 20/11/2019 Confirmed reviews ALL

very nice and staff very professional

Dear guest, Pullman is thankful for your excellent review! It is gratifying to hear you had an enjoyable stay at our hotel and we appreciate your feedback so we know we have fulfilled your expectations. Hope to see you again soon in São Paulo! Thais Ghiro Customer Experience
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