Mercure São Paulo Alamedas Hotel 4 stars

Nice stay, nice and clean hotel, helpful staff and excellent location., close to many restaurants, metro station and Paulista avenue.

I loved my stay at Mercure. I was well-received, the apartment is incredible, and the price is clearly fair!

My stay was very short. I couldn't have breakfast because I left the hotel early. So what I have to say is that it was nice.

One week in São Paulo at an excellent location, comfortable bed and attentive staff.

Very strong smoke smell and only partial window in bedroom. I wasn't aware that the floor was mixed smoking and non-smoking. The smell of smoke was unbearable on our last 2 days to the point where I'm having chest pain from coughing so much. In future, guests should be informed at check in that there are smoking rooms on the same floor so that guests can decide to move to a strictly non-smoking floor as this poses a health risk for allergy and asthma sufferers. The bedroom windows in this hotel don't have a complete set of glass panels, only one. The side of the window frame not covered by glass is covered by a metal blind type of closing which lets the elements (cold, heat, humidity) and outside noise in making it feel like the outside is right inside the bedroom with you. Our room was right above the service entrance for employees who would have a chat in the early morning before starting work (before 7am) and because there isn't a full window, we could hear them clearly. It's not their wrongdoing, it's a design flaw in the hotel.

i was just trying to rest.

The staff was really friendly and helpful, guaranteeing an amazing stay.

Clean, organized, good stay

I like to stay in this hotel because it has an excellent location, comfortable rooms, and good rates. I will certainly come back again.

Great location within walking distance of anything you would need.

Fantastic hotel located in a good area, near Avenida paulista - SP. The hotel is very comfortable and the staffs are ready to help you and friendly to give you walking tips about the city as well. It is a safe place to go out for a walk. Tks

Me and my family (wife and daughter) spent a week here and had a great stay. The staff is very helpful and the amenities are really good. The location for business is nice, but for a vacation is not so good considering that you will get the traffic jam from Paulista Avenue and surrounding on daily basis. In the overall it was a pleasant stay.

Everything about this hotel was just great, nice location, very good front desk staff, clean nice room and very responsive housekeeping. But it could have been excellent if, if they could have provided a wine or beer bottle opener in the room along with the other things provided in the hotel. Each time I needed to open a wine bottle or beer bottle one of the staff bring one up to my room waits until I used it as they had only one opener for the hotel. This happed 3 times in my 4 day stay. Those openers cost less than $5 and not sure why this big deal. Hope this hotel will take care of this minor issue and gain an Excellent rating from customers like me! That said, kudos to the front desk staff, always very helpful.

WiFi speed was far below what was needed, the room was a little outdated and lacked good isolation plus some small inconveniences. Breakfast was ok, but can be improved. The staff is really helpful and deserve a compliment!

One of the best hotels in the region. Clean, good restaurant, good service, great location, hight sleep quality.This time my unic problem was with one of the taxi drivers that works in front of the hotel and his hate speech during the travel for the airport. I think in change the hotel next time because I´m afraid of him.. His name is gino I think, but I don´t want my name in this review, please, because I´m afraid.