Mercure Sao Paulo Alamedas 4 stars

Customer review rating (ALL Rating) 4.3/5 1,586 reviews

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Description

Hotel extras

  • Hotel is 1.2 miles from major hospitals Nove de Julho and Sirio Libanes

  • Ideal for families. We have apartments with furnished mini kitchen

  • Enjoy a hotel in São Paulo with a pool with city view

  • Next to the famous Paulista Avenue, 5 minutes walk

  • We are 400 meters away from the Consolacao subway, only 6 minutes walk!

Our accommodation(s)

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Hotel location

Mercure Sao Paulo Alamedas

Rua Padre Joao Manuel 202, Jardins, SAO PAULO SP
01411000 SAO PAULO
Brazil

GPS:-23.56008, -46.66094

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

DA FRANCO

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,586 reviews

Customer review rating 4.5/5

Caroline R. Friends - Confirmed reviews ALL

Rapidez check in e check out

Prezada Sra. Caroline, Agradecemos por avaliar sua hospedagem no Mercure São Paulo Alamedas. É muito gratificante saber que nosso atendimento e localização contribuíram para tornar sua estadia agradável. Não deixaremos de partilhar os seus comentários com toda a equipe. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço com excelência. Esperamos ter o prazer de recebê-la novamente em breve para outra estadia igualmente agradável. Atenciosamente, Thaciane S. Coordenadora de Recepção e Reservas

Customer review rating 4.0/5

Veronique D. Couples - Confirmed reviews ALL

Staff friendly and helpful

Dear Ms. Veronique, Thank you for reviewing your stay. We are glad to hear that our facilities met your expectations, and we appreciate your comments about our hotel. We hope to see you again soon. Sincerely, Thaciane S. Reception and Reservations Coordinator

Customer review rating 4.5/5

Mary J. C. Couples - Confirmed reviews ALL

Good breakfast, good location, great front desk staff, slow elevators

Dear Ms. Mary, Thank you for reviewing your stay. We’re glad that our location and breakfast met your expectations, and we appreciate your comments about our hotel. We hope to see you again soon. Sincerely, Thaciane S. Reception and Reservations Coordinator

Customer review rating 3.5/5

Leandro G. P. Couples - Confirmed reviews ALL

Good location and spacious rooms with comfortable bed. Roof top pool is a plus, though age of the amenities starts to see (lobby looks modern, rest of the hotel not much). No special welcome (room upgrade and/or welcome gift) as Platinum member, but appreciated the late check-out provided. Breakfast was missing some important elements (no more eggs, no black tea).

Dear Mr. Leandro P., Thank you for reviewing your stay at Mercure São Paulo Alamedas. Your comments will be shared with our teams. I am sure that your feedback will encourage us to continue improving the quality of our services. Thank you again for sharing your experience with us, and we hope to see you again soon. Sincerely, Guilherme Ferreira Costumer Experience Ambassador

Customer review rating 0.5/5

Antti R. Couples - Confirmed reviews ALL

We had douple booking, one room was cancelled, but seems impossible to get refund from the cancelled room. I can’t undersrand this.

Mr. Anti, What actually happened is that you made the reservation through a third-party agency, and what was reserved with us by the agency was a non-refundable rate in case of modification or cancellation. In this case, we would advise you to contact the agency where the reservation was made and check the possibility of a refund. We are available for any further questions. Sincerely, Guilherme Ferreira Costumer Experience Ambassador

Other web-users rate our hotel

  • 556 reviews 9.7/10 Location
  • 752 reviews 7.6/10 Room
  • 644 reviews 8.4/10 Service
  • 22 reviews 4.8/10 WiFi
  • 427 reviews 6.7/10 Comfort
  • 418 reviews 7.3/10 Breakfast
  • 259 reviews 7.1/10 Cleanliness
  • 40 reviews 3.1/10 Wellness Area

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