Mercure São Paulo Alamedas Hotel 4 stars

It was the third time that I stayed at this hotel. I did not enjoy it on this occasion as I had to move rooms and did not have good quality of sleep.

Very nicely located hotel, easy to access and with super friendly staff. I'd strongly recommend staying there! Our room had an amazing view too

Staff 100%

I loved the location and the rooms. I only wish we had a couple of towels given the fact that I mentioned on the phone we were a couple, we only had one at arrival. Once I asked for it someone brought us another one. I also wished there was a comforter or blanket on top of the sheets. The fee for breakfast was a bit steep so we had breakfast somewhere else. Overall room was clean and staff was nice, friendly and helpful, I would recommend. it.

We stay at this property a few times every year and enjoy the location, the friendly and helpful reception desk employess. Everyone was attentive and caring, but I would like to pay special compliments to Allen and Larissa Asano for going above and beyond.

Check in was easy. I changed my reservation, adding a day, with no problem. Friendly staff.

Outside the property due to the fact of the size of the building I was catch by surprise. The staff was really helpful and on spot soon I need it with a warm smile can provide my demands. The breakfast was awesome too. I would like to say thanks for all Mercury team. Roberto P..

Unfortunately rooms aren’t silent without acoustic protection.

The Mercure SP Alameda is perfect for business travelers in Sao Paulo. Just 20 meters from Conjunto Nacional and various restaurants and bars. Just perfect!

First room had some problems (broken safe box; unresponsive air con) but the quickly switched room was fine. People at the front desk were very helpful for all requests. Young man on the evening shift even loaned me his personal umbrella (since the hotel does not have any) my first night.

Fantastic hotel located in a good area, near Avenida paulista - SP. The hotel is very comfortable and the staffs are ready to help you and friendly to give you walking tips about the city as well. It is a safe place to go out for a walk. Tks

Me and my family (wife and daughter) spent a week here and had a great stay. The staff is very helpful and the amenities are really good. The location for business is nice, but for a vacation is not so good considering that you will get the traffic jam from Paulista Avenue and surrounding on daily basis. In the overall it was a pleasant stay.

Everything about this hotel was just great, nice location, very good front desk staff, clean nice room and very responsive housekeeping. But it could have been excellent if, if they could have provided a wine or beer bottle opener in the room along with the other things provided in the hotel. Each time I needed to open a wine bottle or beer bottle one of the staff bring one up to my room waits until I used it as they had only one opener for the hotel. This happed 3 times in my 4 day stay. Those openers cost less than $5 and not sure why this big deal. Hope this hotel will take care of this minor issue and gain an Excellent rating from customers like me! That said, kudos to the front desk staff, always very helpful.

WiFi speed was far below what was needed, the room was a little outdated and lacked good isolation plus some small inconveniences. Breakfast was ok, but can be improved. The staff is really helpful and deserve a compliment!

One of the best hotels in the region. Clean, good restaurant, good service, great location, hight sleep quality.This time my unic problem was with one of the taxi drivers that works in front of the hotel and his hate speech during the travel for the airport. I think in change the hotel next time because I´m afraid of him.. His name is gino I think, but I don´t want my name in this review, please, because I´m afraid.