Mercure São Paulo Alamedas Hotel 4 stars

Name: Mercure São Paulo Alamedas Hotel
Address: SÃO PAULO, 01411000, BRAZIL
Telephone: (+55)1130691600
Rating: 4.4

Customer review rating 4.4/5 6,839 reviews

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+ 18 Services

Mercure São Paulo Alamedas Hotel

Hotel for travellers looking for local and authentic experiences

Well-located in the capital, Mercure SP Alamedas is modern, comfortable and perfect for your stay. Rooms for couples, singles and families, with office options. All air-conditioned and with WIFI. Da Franco restaurant offers breakfast and international cuisine for lunch in a classic setting. The event room is perfect for lectures. Take it easy in the gym, pool with a view to the City That Does Not Sleep.

Close to Paulista Avenue, one of the city's main points, full of culture, such SESC and MASP museums, and activities such as the LGBTQI+ Parade and Carnival. Surrounded by several dining options. Mercure São Paulo Alamedas hotel is great for shopping. 9 minutes from Oscar Freire St, famous for its shops and 12 minutes from 25 de Março St. Enjoy the nightlife of Vila Madalena, just 20-minute drive.

For business or pleasure, Mercure São Paulo Alamedas offers comfortable rooms with several incredible services. Well-located to enjoy all that São Paulo has to offer. Don't waste any more time, book now.

Hotel extras

The event room has an external area for get-togethers
13 minute-drive to Ibirapuera Park
Enjoy a hotel in São Paulo with a pool with city view
18-minute drive to São Paulo - Congonhas Airport
6 minute-drive from Consolação subway

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room
- WIFI access
Parking
- Private indoor parking (Paying) It's payed. For taxes, please contact the hotel.
- Valet parking
- Well-lit parking (Paying)
Reduced mobility rooms
Air conditioned
- Air conditioning
- Manual temperature control
- Air Conditioning
Languages spoken at the hotel
- English
- Spanish
- Portuguese
Reception open 24 hours a day
Early check-in/Late check-outPaying
- Early check in from 8am (Paying) Need access to your room from 8am on the day of arrival? Book this exclusive benefit now and make the most of your business or leisure stays in our Mercure hotels.
- Late check-out up to 6pm (Paying) Want to keep your room until 6pm on the day of departure? Book this exclusive advantage now and make the most of your business or leisure stays in our Mercure hotels.
Dry cleaning / IroningPaying

Outdoor unheated pool
Fitness centre
Sauna

BreakfastPaying
1 restaurant(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 24 HOUR
- Opening hours : Week-end 24 HOUR

1 meeting room(s)
Business centre
- Business center with support staff Paying
- Self service business centre
Copy/print service available

Hotel location

Mercure São Paulo Alamedas Hotel

Rua Padre Joao Manuel 202
Jardins
SAO PAULO SP
01411000 são paulo
brazil

Tel: +551130691600

Fax: (+55)1130691590

Contact email :

Check-in from 14h00

Check out up to 12h00

AIPORT BUS SERVICE : Trianon Masp
METRÔ : Consolação - 2 quadras

GPS :-23.560173, -46.66074

Our accommodation(s)

Guests can choose from three room categories: Standard, Superior and the exclusive Privilege Room, in addition to a wide range of services offered to ensure your stay is as comfortable as possible.

Room (1)
Suites (3)
Apartments (2)

Room Office - Apartment without bed adapted as an office

Max. number of persons: 2
Area: From 32 m² / 344 sq ft

Room

Our restaurants and bars

DA FRANCO

Type of cuisine: International

Lunch

12:00 - 15:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

19:00 - 23:00

Mon
Tue
Wed
Thurs
Fri
Sat
~~Sun~~

Your meetings and events

Our meeting rooms

Number of meeting rooms: 1
Maximum size: 56 m²
Maximum capacity: 12 people

Find out more

Great Hotel

Michael Couples - 23/01/2021 Confirmed reviews ALL

Great location within walking distance of anything you would need.

Anonymous Couples - 26/12/2020 Confirmed reviews ALL

Okay. Requested room on high floor and received room on 1st floor - which is a disappointment. And no complimentary water.

Dear. Mr. Raphael F., Thank you for taking the time to tell us about your experience at the Mercure São Paulo Alamedas Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Unfortunately we hadn’t your preference room available on the higher floor the day you arrived. They were occupied and the others were “resting” due Accor Safe procedure of not having check-ins in the same day of check-outs. The 2 bottles of water were refunded in your credit card account. We are sorry about our misunderstood. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rafael Francisco Antoniolli Gerente Geral Mercure Alamedas

average stay

Marius Solo - 22/12/2020 Confirmed reviews ALL

It was the third time that I stayed at this hotel. I did not enjoy it on this occasion as I had to move rooms and did not have good quality of sleep.

Dear Mariusz, Thank you for taking the time to tell us about your experience at the Mercure São Paulo Alamedas Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rafael Francisco Antoniolli Gerente Geral Mercure Alamedas

Great stay

Bruna B. Friends - 21/12/2020 Confirmed reviews ALL

Very nicely located hotel, easy to access and with super friendly staff. I'd strongly recommend staying there! Our room had an amazing view too

Prezada Bruna, Agradecemos os seus comentários no seguimento da sua estadia no Mercure São Paulo Alamedas Hotel. Foi com prazer que recebemos as suas felicitações. Não deixaremos de compartilhar os seus comentários com toda a equipe . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço irrepreensível. Na expectativa de a acolher de novo, queira aceitar os nossos melhores cumprimentos. Rafael Francisco Antoniolli Gerente Geral Mercure Alamedas

Ótima estadia

Sergio M. Solo - 17/12/2020 Confirmed reviews ALL

Staff 100%

Prezado Sergio Agradecemos os seus comentários no seguimento da sua estadia no Mercure São Paulo Alamedas Hotel. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Rafael Francisco Antoniolli Gerente Geral Mercure Alamedas

Great hotel

Fernanda P. Couples - 30/10/2020 Confirmed reviews ALL

I loved the location and the rooms. I only wish we had a couple of towels given the fact that I mentioned on the phone we were a couple, we only had one at arrival. Once I asked for it someone brought us another one. I also wished there was a comforter or blanket on top of the sheets. The fee for breakfast was a bit steep so we had breakfast somewhere else. Overall room was clean and staff was nice, friendly and helpful, I would recommend. it.

Prezada Fernanda, Agradecemos os seus comentários no seguimento da sua estadia no Mercure São Paulo Alamedas Hotel. As observações feitas, em especial referente ao enxoval do quarto, já foram compartilhadas. Pedimos desculpas pelo ocorrido e atuaremos na correção. Não deixaremos de compartilhar os elogios para a amabilidade da equipe. :) Na expectativa de a acolher de novo, queira aceitar os nossos melhores cumprimentos. Rafael Francisco Antoniolli Gerente Geral Mercure Alamedas

Great location, comfortable apartment, friendly staff

Jeff T. H. Couples - 26/10/2020 Confirmed reviews ALL

We stay at this property a few times every year and enjoy the location, the friendly and helpful reception desk employess. Everyone was attentive and caring, but I would like to pay special compliments to Allen and Larissa Asano for going above and beyond.

Dear Mr. Jeff, We very much appreciate your comments regarding your stay at the Mercure São Paulo Alamedas Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially with Allen and Larissa! :) I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rafael Antoniolli Gerente Geral Mercure Alamedas

Great location, comfortable room, microwave is key.

Ramon L. Business - 21/08/2020 Confirmed reviews ALL

Check in was easy. I changed my reservation, adding a day, with no problem. Friendly staff.

Dear Ramon L., We very much appreciate your comments regarding your stay at the Mercure Sao Paulo Alamedas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Thais Candido Front Desk Manager

Pleasant and harmonic atmosphere.

Roberto P. Solo - 07/04/2020 Confirmed reviews ALL

Outside the property due to the fact of the size of the building I was catch by surprise. The staff was really helpful and on spot soon I need it with a warm smile can provide my demands. The breakfast was awesome too. I would like to say thanks for all Mercury team. Roberto P..

Well located but rooms have much noise

Douglas B. Families - 09/03/2020 Confirmed reviews ALL

Unfortunately rooms aren’t silent without acoustic protection.

Perfect place to stay near Av Paulista in Sao Paulo.

Paulo P. Couples - 03/03/2020 Confirmed reviews ALL

The Mercure SP Alameda is perfect for business travelers in Sao Paulo. Just 20 meters from Conjunto Nacional and various restaurants and bars. Just perfect!

Good stay

Clay A. Solo - 01/03/2020 Confirmed reviews ALL

First room had some problems (broken safe box; unresponsive air con) but the quickly switched room was fine. People at the front desk were very helpful for all requests. Young man on the evening shift even loaned me his personal umbrella (since the hotel does not have any) my first night.

Great location at a good price

Beatriz V. Business - 23/02/2020 Confirmed reviews ALL

This is the 2nd time at stay at the property, the service at the front desk us excellent, the rooms are clean and breakfast has a great selection.

Well located but very basic ammenities

Anonymous Solo - 14/02/2020 Confirmed reviews ALL

The room service doesn't speak English, the bathroom had no shower gel, the staff deactivated my room key accidentally. It was a total nightmare. The only good part of this hotel is the prime location.

Great location and amazing service

Valdir C. Families - 13/02/2020 Confirmed reviews ALL

This hotel is a favorite every time I visit Sao Paulo. Location is good, service is spot on and staff is amazing, with a front desk that makes you feel welcome. Definitely a must!

Good stay

Anonymous Solo - 11/02/2020 Confirmed reviews ALL

Overall very positive, friendly staff

Good location with friendly and helpful staff

Andrew V. U. Business - 08/02/2020 Confirmed reviews ALL

Great

The staff is amazing

Anonymous Couples - 03/02/2020 Confirmed reviews ALL

The staff is amazing. ALL staff can't do enough to make you comfortable - chamber maids included !

Great location, nice rooms, and good price

Beatriz V. Business - 18/01/2020 Confirmed reviews ALL

The personnel at the front desk was very welcoming and cared to make my check in process efficient. Breakfast was delicious. The breakfast staff was not very attentive but I think it was because of the language barriers

Dear Beatriz V., We very much appreciate your comments regarding your stay at the Mercure São Paulo Alamedas Hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karen Kushiyama Gerente Geral Mercure Alamedas

very good. could have used a bit of concierge service

Anonymous Families - 12/01/2020 Confirmed reviews ALL

overall very good. Being English speaking and a tourist, it would have improved our stay to have someone available to answer travel related questions.

Our most recent 20 reviews

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Hotel extras