Mercure Sao Paulo Alamedas 4 stars

Customer review rating (ALL Rating) 4.4/5 1,550 reviews

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Description

Hotel extras

  • Hotel is 1.2 miles from major hospitals Nove de Julho and Sirio Libanes

  • Ideal for families. We have apartments with furnished mini kitchen

  • Enjoy a hotel in São Paulo with a pool with city view

  • Next to the famous Paulista Avenue, 5 minutes walk

  • We are 400 meters away from the Consolacao subway, only 6 minutes walk!

Our accommodation(s)

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Hotel location

Mercure Sao Paulo Alamedas

Rua Padre Joao Manuel 202, Jardins, SAO PAULO SP
01411000 SAO PAULO
Brazil

GPS:-23.56008, -46.66094

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

DA FRANCO

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,550 reviews

Customer review rating 5.0/5

Andrea K. Solo - Confirmed reviews ALL

Staff was professional and friendly at the right dose each.

Dear Ms. Andrea, Thank you for your feedback regarding your stay at our hotel! It is very gratifying to know that our team helped make your stay enjoyable. We will be sure to share your comments with the entire team. Your satisfaction is the best reward for our staff, who work every day to provide you with excellent service. We hope to have the pleasure of welcoming you back soon! Sincerely, Thaciane S. Reception and Reservations Coordinator

Customer review rating 4.5/5

Sarah H. Business - Confirmed reviews ALL

Staff were helpful and the hotel felt safe.

Dear Ms. H., We are delighted to hear that our staff was helpful and that you felt safe during your stay with us! Ensuring the well-being and peace of mind of our guests is always our top priority. Thank you for your feedback, and we look forward to welcoming you back soon. Sincerely, Thaciane S. Reception and Reservations Coordinator

Customer review rating 4.0/5

Abisha B. Business - Confirmed reviews ALL

the AC unit in the room could not adjust temperature to suit the preferred settings

Dear Mr. B., Thank you for your feedback regarding your recent stay. We sincerely apologize for the inconvenience caused by the air conditioner not being set to your preferred temperature. Please be assured that our maintenance team has already been notified and is inspecting the system in that room to ensure it works perfectly for future guests. We value your comfort and hope to have the opportunity to welcome you back for a perfect experience. Sincerely, Thaciane S Reception and Reservations Coordinator

Customer review rating 3.5/5

Antonio P. Families - Confirmed reviews ALL

The bed, and bed sheets were comfortable. The room was clean. The down side was the shower. Poor pressure.

Dear Mr. P., Thank you for your feedback. We are glad that the clean room and comfortable bed contributed to your satisfaction. However, we apologize for the issues with the shower pressure and the quality of the towels; we have already forwarded your comments to the maintenance and housekeeping teams so they can make the necessary improvements. We hope to have the chance to offer you a better stay in the future. Sincerely, Thaciane S. Reception and Reservations Coordinator

Customer review rating 4.5/5

John M. Solo - Confirmed reviews ALL

I've been to several hotels in São Paulo and consider this my favourite: good location and good value. My room and bathroom were large - bizarrely the wash basin was tiny. I liked that the room was always cleaned when I got back from lunch.

Dear Mr. M., Thank you for choosing us once again and for naming us your favorite hotel in São Paulo! We are delighted to hear that our location and value for money met your expectations. It’s also great to hear that our housekeeping team provided prompt service during your lunch break. Regarding the bathroom layout and the size of the sink, we appreciate your feedback; your input is essential, as we are constantly looking for ways to improve our guests’ experience. We look forward to welcoming you again on your next trip to the city. Sincerely, Thaciane S. Reception and Reservations Coordinator

Other web-users rate our hotel

  • 551 reviews 9.6/10 Location
  • 726 reviews 7.6/10 Room
  • 623 reviews 8.3/10 Service
  • 18 reviews 7.5/10 WiFi
  • 420 reviews 6.5/10 Comfort
  • 405 reviews 7.7/10 Breakfast
  • 256 reviews 7/10 Cleanliness

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