Mercure São Paulo Alamedas Hotel 4 stars

Customer review rating 4.4/5 6,839 reviews

ALLSAFE approved hotel

Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?
ALL - Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Mercure São Paulo Alamedas Hotel
See on a map
+ 18 Services

Hotel extras

  • The event room has an external area for get-togethers

  • 13 minute-drive to Ibirapuera Park

  • Enjoy a hotel in São Paulo with a pool with city view

  • 18-minute drive to São Paulo - Congonhas Airport

  • 6 minute-drive from Consolação subway

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Reduced mobility rooms
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Sauna
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • Room service
Business services
  • 1 meeting room(s)
  • Business centre
  • Copy/print service available

Hotel location

Mercure São Paulo Alamedas Hotel

Rua Padre Joao Manuel 202
Jardins
SAO PAULO SP
01411000 são paulo
brazil

Tel: +551130691600

Fax: (+55)1130691590

Check-in from 14h00

Check out up to 12h00

  • AIPORT BUS SERVICE :  Trianon Masp

  • METRÔ :  Consolação - 2 quadras

GPS :-23.560173, -46.66074

Our accommodation(s)

Guests can choose from three room categories: Standard, Superior and the exclusive Privilege Room, in addition to a wide range of services offered to ensure your stay is as comfortable as possible.

Room Office - Apartment without bed adapted as an office

  • Max. number of persons: 2
  • Area: From 32 / 344 sq ft
Room

Our restaurants and bars

DA FRANCO

Type of cuisine: International

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 56

  • Maximum capacity: 12 people

Find out more

Our guest reviews for
Mercure São Paulo Alamedas Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

6,839 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,371 reviews

Great Hotel

Customer review rating 5.0/5

Michael Couples - 23/01/2021 Confirmed reviews ALL

Great location within walking distance of anything you would need.

Customer review rating 2.5/5

Anonymous Couples - 26/12/2020 Confirmed reviews ALL

Okay. Requested room on high floor and received room on 1st floor - which is a disappointment. And no complimentary water.

Dear. Mr. Raphael F., Thank you for taking the time to tell us about your experience at the Mercure São Paulo Alamedas Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Unfortunately we hadn’t your preference room available on the higher floor the day you arrived. They were occupied and the others were “resting” due Accor Safe procedure of not having check-ins in the same day of check-outs. The 2 bottles of water were refunded in your credit card account. We are sorry about our misunderstood. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rafael Francisco Antoniolli Gerente Geral Mercure Alamedas

average stay

Customer review rating 3.0/5

Marius Solo - 22/12/2020 Confirmed reviews ALL

It was the third time that I stayed at this hotel. I did not enjoy it on this occasion as I had to move rooms and did not have good quality of sleep.

Dear Mariusz, Thank you for taking the time to tell us about your experience at the Mercure São Paulo Alamedas Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rafael Francisco Antoniolli Gerente Geral Mercure Alamedas

Great stay

Customer review rating 5.0/5

Bruna B. Friends - 21/12/2020 Confirmed reviews ALL

Very nicely located hotel, easy to access and with super friendly staff. I'd strongly recommend staying there! Our room had an amazing view too

Prezada Bruna, Agradecemos os seus comentários no seguimento da sua estadia no Mercure São Paulo Alamedas Hotel. Foi com prazer que recebemos as suas felicitações. Não deixaremos de compartilhar os seus comentários com toda a equipe . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço irrepreensível. Na expectativa de a acolher de novo, queira aceitar os nossos melhores cumprimentos. Rafael Francisco Antoniolli Gerente Geral Mercure Alamedas

Ótima estadia

Customer review rating 4.0/5

Sergio M. Solo - 17/12/2020 Confirmed reviews ALL

Staff 100%

Prezado Sergio Agradecemos os seus comentários no seguimento da sua estadia no Mercure São Paulo Alamedas Hotel. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Rafael Francisco Antoniolli Gerente Geral Mercure Alamedas

Great hotel

Customer review rating 4.5/5

Fernanda P. Couples - 30/10/2020 Confirmed reviews ALL

I loved the location and the rooms. I only wish we had a couple of towels given the fact that I mentioned on the phone we were a couple, we only had one at arrival. Once I asked for it someone brought us another one. I also wished there was a comforter or blanket on top of the sheets. The fee for breakfast was a bit steep so we had breakfast somewhere else. Overall room was clean and staff was nice, friendly and helpful, I would recommend. it.

Prezada Fernanda, Agradecemos os seus comentários no seguimento da sua estadia no Mercure São Paulo Alamedas Hotel. As observações feitas, em especial referente ao enxoval do quarto, já foram compartilhadas. Pedimos desculpas pelo ocorrido e atuaremos na correção. Não deixaremos de compartilhar os elogios para a amabilidade da equipe. :) Na expectativa de a acolher de novo, queira aceitar os nossos melhores cumprimentos. Rafael Francisco Antoniolli Gerente Geral Mercure Alamedas

Great location, comfortable apartment, friendly staff

Customer review rating 5.0/5

Jeff T. H. Couples - 26/10/2020 Confirmed reviews ALL

We stay at this property a few times every year and enjoy the location, the friendly and helpful reception desk employess. Everyone was attentive and caring, but I would like to pay special compliments to Allen and Larissa Asano for going above and beyond.

Dear Mr. Jeff, We very much appreciate your comments regarding your stay at the Mercure São Paulo Alamedas Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially with Allen and Larissa! :) I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rafael Antoniolli Gerente Geral Mercure Alamedas

Great location, comfortable room, microwave is key.

Customer review rating 5.0/5

Ramon L. Business - 21/08/2020 Confirmed reviews ALL

Check in was easy. I changed my reservation, adding a day, with no problem. Friendly staff.

Dear Ramon L., We very much appreciate your comments regarding your stay at the Mercure Sao Paulo Alamedas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Thais Candido Front Desk Manager

Pleasant and harmonic atmosphere.

Customer review rating 5.0/5

Roberto P. Solo - 07/04/2020 Confirmed reviews ALL

Outside the property due to the fact of the size of the building I was catch by surprise. The staff was really helpful and on spot soon I need it with a warm smile can provide my demands. The breakfast was awesome too. I would like to say thanks for all Mercury team. Roberto P..

Well located but rooms have much noise

Customer review rating 3.0/5

Douglas B. Families - 09/03/2020 Confirmed reviews ALL

Unfortunately rooms aren’t silent without acoustic protection.

Perfect place to stay near Av Paulista in Sao Paulo.

Customer review rating 4.0/5

Paulo P. Couples - 03/03/2020 Confirmed reviews ALL

The Mercure SP Alameda is perfect for business travelers in Sao Paulo. Just 20 meters from Conjunto Nacional and various restaurants and bars. Just perfect!

Good stay

Customer review rating 4.0/5

Clay A. Solo - 01/03/2020 Confirmed reviews ALL

First room had some problems (broken safe box; unresponsive air con) but the quickly switched room was fine. People at the front desk were very helpful for all requests. Young man on the evening shift even loaned me his personal umbrella (since the hotel does not have any) my first night.

Great location at a good price

Customer review rating 4.5/5

Beatriz V. Business - 23/02/2020 Confirmed reviews ALL

This is the 2nd time at stay at the property, the service at the front desk us excellent, the rooms are clean and breakfast has a great selection.

Well located but very basic ammenities

Customer review rating 3.0/5

Anonymous Solo - 14/02/2020 Confirmed reviews ALL

The room service doesn't speak English, the bathroom had no shower gel, the staff deactivated my room key accidentally. It was a total nightmare. The only good part of this hotel is the prime location.

Great location and amazing service

Customer review rating 4.0/5

Valdir C. Families - 13/02/2020 Confirmed reviews ALL

This hotel is a favorite every time I visit Sao Paulo. Location is good, service is spot on and staff is amazing, with a front desk that makes you feel welcome. Definitely a must!

Good stay

Customer review rating 4.0/5

Anonymous Solo - 11/02/2020 Confirmed reviews ALL

Overall very positive, friendly staff

Good location with friendly and helpful staff

Customer review rating 4.5/5

Andrew V. U. Business - 08/02/2020 Confirmed reviews ALL

Great

The staff is amazing

Customer review rating 5.0/5

Anonymous Couples - 03/02/2020 Confirmed reviews ALL

The staff is amazing. ALL staff can't do enough to make you comfortable - chamber maids included !

Great location, nice rooms, and good price

Customer review rating 4.5/5

Beatriz V. Business - 18/01/2020 Confirmed reviews ALL

The personnel at the front desk was very welcoming and cared to make my check in process efficient. Breakfast was delicious. The breakfast staff was not very attentive but I think it was because of the language barriers

Dear Beatriz V., We very much appreciate your comments regarding your stay at the Mercure São Paulo Alamedas Hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karen Kushiyama Gerente Geral Mercure Alamedas

very good. could have used a bit of concierge service

Customer review rating 4.5/5

Anonymous Families - 12/01/2020 Confirmed reviews ALL

overall very good. Being English speaking and a tourist, it would have improved our stay to have someone available to answer travel related questions.

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in são paulo