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Mercure São Paulo Paulista Hotel 4 stars

Customer review rating 4.5/5 10,648 reviews

Mercure São Paulo Paulista Hotel
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+ 18 Services
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Room 1

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Hotel extras

  • Privileged location close to the Brigadeiro metro station

  • Meeting room for small business and social events

  • Ideal hotel for shopping! Close to the Cidade São Paulo and Pátio Paulista shopping centers.

  • Next to the Maternidade Pró-Matre Paulista hospital

  • Easy access to other parts of the city

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotelPaying
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
  • Porter (Nearby)
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
Business services
  • 6 meeting room(s)
  • Web Corner on a Mac

Hotel location

Mercure São Paulo Paulista Hotel

Rua Sao Carlos Do Pinhal,87
Bela Vista
01333001
são paulo
brazil

Tel: +551133726800

Fax: (+55)11/33726801

Check-in from 12h00

Check out up to 12h00

  • AV.BRIGADEIRO LUIS ANTONIO : 

  • AV.NOVE DE JULHO : 

  • AV.REBOUCAS : 

  • METRÔ BRIGADEIRO :  2 - VERDE ESTAÇÃO BRIGADEIRO

  • AV.23 DE MAIO/AV.PAULISTA : 

  • By plane

    AEROPORTO INT. GUARULHOS At 30km / 18.64 miles

  • By plane

    CONGONHAS At 10km / 6.21 miles

  • By car

    MARGINAIS TIETE E PINHEIROS At 0.1km / 0.06 miles

  • By train

    ESTACAO DA LUZ At 3.5km / 2.17 miles

GPS :-23.566065, -46.649094

Our accommodations

The Mercure São Paulo Paulista hotel offers guests renovated rooms featuring air conditioning and contemporary decor. We offer two levels of comfort: Standard Rooms and Superior Rooms, perfect for all your needs. The hotel has apartments adapted for people with reduced mobility, no-smoking apartments and a laundry service.

Room Office - Apartment without bed adapted as an office

  • Max. number of persons: 2
  • Area: From 24 m² / 258 sq ft
Room

Our restaurants and bars

RESTAURANTE FINAS ERVAS

Type of cuisine: International

The Finas Ervas restaurant is open every day, welcoming you with its warm and inviting setting. Enjoy breakfast in true Mercure style and savor the unique international cuisine and an exclusive wine list at lunch and dinner.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR FINAS ERVAS

Non contractual photo

Come for Happy Hour after work or a laid-back meal with friends in a quiet and comfortable environment serving drinks, aperitifs and quick snacks prepared especially for you. Open every day until 10.30pm.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 142 m²

  • Maximum capacity: 140 people

  • Maximum banquet capacity: 18 people

Find out more

Our guest reviews for
Mercure São Paulo Paulista Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

10,648 reviews

tripadvisor

TripAdvisor Rating 4.0/5

947 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019
Customer review rating 4.5/5

Anonymous Business - 20/03/2020 Confirmed reviews ALL

Staff very helpful and kind

Dear Anne H., We very much appreciate your comments regarding your stay at the Mercure São Paulo Paulista Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rosilene Weisshaupt General Manager 11…

Very fantastic and friendly service! Excellent team and service!

Customer review rating 4.5/5

Mr. J. U. Business - 20/03/2020 Confirmed reviews ALL

All team members including the reception, entrance and restaurant did great well. And especially, Ms. Thabata Carmo is so fantastic and dedicated to professionalism and excellent hospitality!

Dear Junya U., We very much appreciate your comments regarding your stay at the Mercure São Paulo Paulista Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rosilene Weisshaupt General Manager 11…

Good stay

Customer review rating 4.5/5

Seth Business - 16/03/2020 Confirmed reviews ALL

So far so good , nothing to complain nothing to praise

Dear Van Peng Y., We very much appreciate your comments regarding your stay at the Mercure São Paulo Paulista Hotel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rosilene Weisshaupt General Manager 11…

Satisfactory experience

Customer review rating 4.5/5

Gustavo Business - 12/03/2020 Confirmed reviews ALL

I had in general all, what you might require during a business trip

Dear Gustavo Ismael V., We very much appreciate your comments regarding your stay at the Mercure São Paulo Paulista Hotel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope to receive you again . Sincerely, Rosilene Weisshaupt General Manager 11…

Excellent staff, hotel, and location

Customer review rating 4.5/5

Carlo F. Solo - 09/03/2020 Confirmed reviews ALL

What I liked about the hotel: Staff: Very helpful and friendly. Rooms: Modern, clean and spacious. Breakfast: Delicious food with a variety of options to choose from. Location: Close to the metro station, restaurants, and local shopping. Quiet area as well.

Dear Carlo F., We very much appreciate your comments regarding your stay at the Mercure São Paulo Paulista Hotel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rosilene Weisshaupt General Manager

Good stay

Customer review rating 4.5/5

Anonymous Business - 08/03/2020 Confirmed reviews ALL

There were two things that were not as optimal as I would have liked. One was the hairdryer was not working properly with the result of the handle of the hairdryer becoming very hot and smoke coming out of it along with a burning smell and it would not turn off so I had to quickly unplug it! I did go down to the front desk and was provided a different hairdryer to use and later in the day the hairdryer was replaced. I found the temperature control to be difficult. the room became very warm and i wanted to try and cool it down but nothing happened after adjusting the temperature down, making sure the system was on and turning the fan to high.

Dear Louise M., We very much appreciate your comments regarding your stay at the Mercure São Paulo Paulista Hotel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope to receive you again. Sincerely, Rosilene Weisshaupt General Manager 11…

One night only !

TripAdvisor rating 4.0/5

Kris36257 Business - 02/03/2020 TripAdvisor review

Room was tiny, could barely walk around the bed. Breakfast is overpriced for what they give you, better of going around the corner to Starbucks or coffeeshop. Lots of people but poor customer service.

EXCELLENT LOCATION FOR BUSINESS

Customer review rating 4.5/5

Brigitte Business - 19/02/2020 Confirmed reviews ALL

Excellent location for my business needs. Room was clean and comfortable. Staff was very attentive and helpful. Would stay here again.

Dear Brigitte S., We very much appreciate your comments regarding your stay at the Mercure São Paulo Paulista Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rosilene Weisshaupt General Manager 11…

A great experience.

TripAdvisor rating 4.0/5

alicebo20 18/02/2020 TripAdvisor review

It has been the third time I stay at Mercure Paulista. The location and the service are great. Special reference to the restaurant team, which was excellent and the housekeeper Wely (always attentive, efficient and smiling). Highly recommend this hotel.

Dear alicebo20 Thank you for your comments and I hope to receive you again. Best regards,

Overall, It was ok/good

Customer review rating 4.5/5

Stacy C. Business - 13/02/2020 Confirmed reviews ALL

I was in town on a business trip and stayed for 5 nights. The air conditioner in the room worked GREAT!! I was sweating everywhere else in the hotel. The room was small but comfortable - the space the well used. The bathroom needed updating desperately. It was many years old - maybe from the early 2000's? It was clean, but well worn. The location was good - next to Paulista Ave - great weekend market, a couple of malls and lots of good food! Breakfast in the hotel was good.

Dear Mrs. Stacy Lynn C., We very much appreciate your comments regarding your stay at the Mercure São Paulo Paulista Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem mainly about the air conditioner and prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Belviso Assistant Manager MERCURE SÃO PAULO PAULISTA

Good overall

Customer review rating 4.5/5

Celia Business - 31/01/2020 Confirmed reviews ALL

In general, all went well. The elevators had some issues with reading the room key cards. I would have liked to have a comfy chair in the room.

Dear Celia Maria Jordao A., We very much appreciate your comments regarding your stay at the Mercure São Paulo Paulista Hotel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope to receive you again. Sincerely, Rosilene Weisshaupt General Manager 11…

Well located

Customer review rating 4.5/5

Tamires G. Friends - 28/01/2020 Confirmed reviews ALL

I love all!!

Sra. Tamires S., Boa tarde, Agradeço por ter respondido a nossa pesquisa sobre a sua hospedagem no Mercure São Paulo Paulista. Tenha certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Espero poder recebê-la novamente. Atenciosamente, Rosilene Weisshaupt Gerente Geral 11…

Hotel is well located, staff friendly.

Customer review rating 4.5/5

Ak Business - 20/01/2020 Confirmed reviews ALL

Hotel needs some refurbishment.

Dear Agnieszka K., We very much appreciate your comments regarding your stay at the Mercure São Paulo Paulista Hotel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope to receive you again. Sincerely, Rosilene Weisshaupt General Manager 11…

Very good

Customer review rating 4.5/5

Carmel Solo - 19/01/2020 Confirmed reviews ALL

For a short stay it is ideal

Dear Carmel T., We very much appreciate your comments regarding your stay at the Mercure São Paulo Paulista Hotel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope to receive you again. Sincerely, Rosilene Weisshaupt General Manager 11…

It's great

Customer review rating 4.5/5

Elienai Families - 18/01/2020 Confirmed reviews ALL

It was everything okay. The hotel and the staffs are pretty good.

Dear Elienai De A., We very much appreciate your comments regarding your stay at the Mercure São Paulo Paulista Hotel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rosilene Weisshaupt General Manager 11…

Smooth

Customer review rating 4.5/5

Anonymous Business - 15/01/2020 Confirmed reviews ALL

A small hiccup that I was charged more than the number of nights at check-in. I'm awaiting for my credit card refund.

Dear Line Kok K., We very much appreciate your comments regarding your stay at the Mercure São Paulo Paulista Hotel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and I would like to inform that we have already asked the refund on your credit card Sincerely, Rosilene Weisshaupt General Manager 11…

Nice

Customer review rating 4.5/5

Anonymous Couples - 12/01/2020 Confirmed reviews ALL

Gentle employees, the room was nice and clean

Sra. Camila S., Bom dia, Agradeço por ter respondido a nossa pesquisa sobre a sua hospedagem no Mercure São Paulo Paulista. Tenha certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Espero poder recebê-la novamente. Atenciosamente, Rosilene Weisshaupt Gerente Geral 11…

Did not stay there long enough to comment.

Customer review rating 4.5/5

Anonymous Solo - 29/12/2019 Confirmed reviews ALL

N/A

Dear Emmanuel G., We very much appreciate your comments regarding your stay at the Mercure São Paulo Paulista Hotel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope to receive you again. Sincerely, Rosilene Weisshaupt General Manager 11…

The toilet was bizarrely placed

Customer review rating 4.5/5

Ernani Solo - 10/12/2019 Confirmed reviews ALL

The toilet was awfully placed too near the shower while there was plenty of lead space between it and the counter.

Sr. Ernani N., Bom dia, Agradeço imensamente seus comentários referentes á sua hospedagem no Mercure São Paulo Paulista . Tenha certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Espero ter a oportunidade de melhor serví-lo num futuro próximo. Atenciosamente, Rosilene Weisshaupt Gerente Geral 11…

Poor. Valet crashed my vehicle in to a post causing significant damage to the vehicle.

Customer review rating 4.5/5

Jorge A. D. N. Business - 03/12/2019 Confirmed reviews ALL

Valet crashed my vehicle in to a post causing significant damage to the vehicle. Hotel took responsibility for the fact. However, this accident caused a great amount of inconvenience. In addition, the car will loose value since it will no longer have a clean history of collisions.

Sr. Jorge N., Boa tarde, Agradeço por ter me atendido e peço desculpas novamente pelo ocorrido e se precisar de algo estou à disposição. Espero ter a oportunidade de recebê-lo novamente. Atenciosamente, Rosilene Weisshaupt Gerente Geral 11…
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