Mercure Sao Paulo Paulista 4 stars

Customer review rating (ALL Rating) 4.5/5 3,145 reviews

Hotel extras

  • Next to maternity clinic Pro Matre, less than 0.6 mi. to Santa Maria clinic

  • Just 2 km from the Nove de Julho and Sirio Libanes major hospitals.

  • Just 500 meters from the Brigadeiro Metro, a 5-minute walk!

  • We are 0.5 miles from Sesc Paulista and close to the main cultural centers

  • 20-minute drive to Sao Paulo Congonhas Airport

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

The Mercure São Paulo Paulista hotel offers guests renovated rooms featuring air conditioning and contemporary decor. We offer two levels of comfort: Standard Rooms and Superior Rooms, perfect for all your needs. The hotel has apartments adapted for people with reduced mobility, no-smoking apartments and a laundry service.

Hotel location

Mercure Sao Paulo Paulista

Sao Carlos Do Pinhal, 87., Bela Vista
01333001 SAO PAULO
Brazil

GPS:-23.566065, -46.649094

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

RESTAURANTE FINAS ERVAS

The Finas Ervas restaurant is open every day, welcoming you with its warm and inviting setting. Enjoy breakfast in true Mercure style and savor the unique international cuisine and an exclusive wine list at lunch and dinner.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,145 reviews

TripAdvisor Rating  4.0/5  1,055 reviews

Usual stay

Customer review rating 3.0/5

Reihane M. Business - Confirmed reviews ALL

Facilities were not enough. Slippers, toothbrushes, and toothpaste were not provided for example. Except for the receptionist, all the workers(including restaurant and room services) could not speak English, which is unsuitable for an international hotel.

Dear Reuhaneh M., We very much appreciate your comments regarding your stay at the Mercure Sao Paulo Paulista. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rosilene Weisshaupt General Manager 11…

dirty and noisy

Customer review rating 1.0/5

Nando Business - Confirmed reviews ALL

Awful.

Dear Luca F., Thank you for taking the time to tell us about your experience at the Mercure Sao Paulo Paulista. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rosilene Weisshaupt General Manager 11…

Bad service, shabby hotel, to renovated, not claen

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

Very bad service and reception. Huge queues for check in. Not possible to get the invoice at check out. Very slow reception services. Hotel not clean. Horrible noise from air condition system. Poor breakfast. Hotel need to be renovated.

Dear Ursa P., Thank you for taking the time to tell us about your experience at the Mercure Sao Paulo Paulista. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rosilene Weisshaupt General Manager 11…

Not matched with 4 stats hitel

TripAdvisor rating 2.0/5

Ziayazan S Business - TripAdvisor review

Hotel has good location, but inside the hotel looks very old, you feel your self as you are in Dome or hostel not cozy at all. Needs more investment and continuous maintenance! The towels in the room are terrible, they look like have been used for ages. They have friendly staff and acceptable breakfasts. But I would not give this hotel 4 stars. It doesn’t worth the many I paid😒

Dear Ziayazan S Thank you for taking the time to tell us about your experience at the Mercure Sao Paulo Paulista. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rosilene Weisshaupt General Manager

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

The air conditioner in room 1105 could not be controlled. The noise continued late into the night.

Dear Hiroshi Y., We very much appreciate your comments regarding your stay at the Mercure Sao Paulo Paulista. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Sincerely, Rosilene Weisshaupt General Manager 11…

In partnership with TripAdvisor

Other web-users rate our hotel

  • 699 reviews 9.7/10 Location
  • 1,061 reviews 6.8/10 Room
  • 1,133 reviews 8.4/10 Service
  • 70 reviews 4.7/10 WiFi
  • 613 reviews 7.9/10 Breakfast
  • 441 reviews 6/10 Cleanliness
  • 159 reviews 7.4/10 Food
  • 16 reviews 2.1/10 Wellness Area

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