Mercure Sao Paulo Paulista 4 stars

Customer review rating (ALL Rating) 4.5/5 2,607 reviews

Mercure Sao Paulo Paulista - Image 1
Mercure Sao Paulo Paulista - Image 2
Mercure Sao Paulo Paulista - Image 3
Mercure Sao Paulo Paulista - Image 4

Description

Hotel extras

  • Next to maternity clinic Pro Matre, less than 0.6 mi. to Santa Maria clinic

  • Just 2 km from the Nove de Julho and Sirio Libanes major hospitals.

  • Just 500 meters from the Brigadeiro Metro, a 5-minute walk!

  • We are 0.5 miles from Sesc Paulista and close to the main cultural centers

  • 20-minute drive to Sao Paulo Congonhas Airport

Our accommodation(s)

Hotel location

Mercure Sao Paulo Paulista

Sao Carlos Do Pinhal, 87., Bela Vista
01333001 SAO PAULO
Brazil

GPS:-23.56628, -46.64925

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANTE FINAS ERVAS

The Finas Ervas restaurant is open every day, welcoming you with its warm and inviting setting. Enjoy breakfast in true Mercure style and savor the unique international cuisine and an exclusive wine list at lunch and dinner.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,607 reviews

Customer review rating 3.0/5

Pierre D. Business - Confirmed reviews ALL

Check in staff were not particularly friendly. No recognition of my SIlver status with Accor although I made the reservation on the accor web site. OK, SIlver is not Gold, but it is one sep towards Gold if you are happy with accor hotels, which was not the case here. The room was a bit disappointing. The check in staff said that they had not received my "special requests" mentioned in my booking. I know that special requests can not always be honored, but saying they had not receveid them when my booking was made on the accor web site....

Dear Pierre D., Thank you for sharing your feedback regarding your recent stay at Mercure Sao Paulo Paulista. We appreciate your comments on our location; it is indeed one of our greatest assets. I regret to learn that your experience with our check-in staff did not meet your expectations, particularly concerning the acknowledgment of your Silver status with Accor. While we strive to recognize our valued guests, I understand the importance of this for your overall experience. Additionally, I apologize for any inconvenience caused by the handling of your special requests. We aim to ensure that guest preferences are communicated effectively, and I appreciate your understanding regarding their fulfillment. Thank you for bringing these matters to our attention. We hope to have the opportunity to serve you better in the future. Best regards, Oriel.L Front Desk Manager Mercure Sao Paulo Paulista

Customer review rating 3.5/5

Paolo S. Business - Confirmed reviews ALL

Room ok, clean, gym not so nice

Dear Paolo S., Thank you for sharing your feedback. We are pleased to know that you appreciated our location. However, we regret to hear that the gym did not meet your expectations. Your comments will be considered for our ongoing improvements. Best regards, Rosilene W. Gerente Geral

Customer review rating 5.0/5

Hughena M. Couples - Confirmed reviews ALL

We have stayed here three times before and every time, the hotel meets our expectations. Also, the staff is very professional and helpful.

Dear Hughena M., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that our location and staff consistently meet your expectations. Your continued patronage is greatly appreciated, and we look forward to welcoming you back on your next visit. Best regards, Rosilene W. General Manager

Customer review rating 4.5/5

David E. G. Solo - Confirmed reviews ALL

Hotel is well suited for a business traveller. Great desk and wifi. Good breakfast. Comfortable bed

Dear David e. G., Thank you for your kind words regarding your recent stay at Mercure Sao Paulo Paulista. We are pleased to hear that our facilities, including the workspace and breakfast, met your needs as a business traveler. Your satisfaction is our priority, and we appreciate your feedback. Best regards Rosilene W. General Manager

Customer review rating 4.0/5

Luis F. B. Business - Confirmed reviews ALL

Normal

Prezado Luis F. B., Agradecemos pela avaliação. Verifiquei no sistema e a pontuação das suas hospedagens estão feitas, caso ainda não esteja aparecendo, por favor me avise. Estamos à disposição. Atenciosamente, Rosilene W. Gerente Geral

Other web-users rate our hotel

  • 655 reviews 9.9/10 Location
  • 974 reviews 6.9/10 Room
  • 1,113 reviews 8.8/10 Service
  • 36 reviews 8/10 WiFi
  • 555 reviews 8.1/10 Breakfast
  • 396 reviews 5.7/10 Cleanliness
  • 30 reviews 1.5/10 Wellness Area
  • 10 reviews 2.1/10 Pool

Powered by Trustyou

Our other establishments nearby

All our hotels in Sao Paulo CIDADE