Mercure Sao Paulo Paulista Hotel

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Mercure Sao Paulo Paulista Hotel 4 stars

Customer review rating (ALL Rating) 4.6/5 1,677 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Next to maternity clinic Pro Matre, less than 0.6 mi. to Santa Maria clinic

  • Hotel is 1.2 miles from major hospitals Nove de Julho and Sirio Libanes

  • We are 0.3 miles away from the Brigadeiro Metro, a 5-minute walk

  • We are 0.5 miles from Sesc Paulista and close to the main cultural centers

  • 20-minute drive to Sao Paulo Congonhas Airport

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Mercure Sao Paulo Paulista Hotel

Rua Sao Carlos Do Pinhal,87, Bela Vista
01333001 SAO PAULO
Brazil

Telephone +55 11 3372-6800

Fax +55 11 3372-6801

Contact email

  • AV.BRIGADEIRO LUIS ANTONIO: 

  • AV.NOVE DE JULHO: 

  • AV.REBOUCAS: 

  • METRÔ BRIGADEIRO:  2 - VERDE ESTAÇÃO BRIGADEIRO

  • AV.23 DE MAIO/AV.PAULISTA: 

  • By plane

    AEROPORTO INT. GUARULHOS At 30km / 18 miles

  • By plane

    CONGONHAS At 10km / 6 miles

  • By car

    MARGINAIS TIETE E PINHEIROS At 0km / 0 miles

  • By train

    ESTACAO DA LUZ At 3km / 2 miles

  • By train

    ESTAÇÃO BRIGADEIRO At 0km / 0 miles

GPS:-23.566065, -46.649094

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

RESTAURANTE FINAS ERVAS

The Finas Ervas restaurant is open every day, welcoming you with its warm and inviting setting. Enjoy breakfast in true Mercure style and savor the unique international cuisine and an exclusive wine list at lunch and dinner.

Our accommodation(s)

The Mercure São Paulo Paulista hotel offers guests renovated rooms featuring air conditioning and contemporary decor. We offer two levels of comfort: Standard Rooms and Superior Rooms, perfect for all your needs. The hotel has apartments adapted for people with reduced mobility, no-smoking apartments and a laundry service.

Room Office - Apartment without bed adapted as an office

  • Max. number of persons: 2
  • Area: From 24 m² / 258 sq ft

Our guest reviews

Our guest reviews for
Mercure Sao Paulo Paulista Hotel

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,677 reviews

TripAdvisor Rating  4.0/5  1,011 reviews

Certificate of excellence 2022

Customer review rating 3.0/5

Stephany Business - Confirmed reviews ALL

It was ok but I havent reiveced my invoice and I need it really urgent.

Dear Stephany Marin M., Thank you for taking the time to tell us about your experience at the Mercure São Paulo Paulista Hotel. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We have already resent the invoice to your e-mail. Best regards Rosilene Weisshaupt General Manager 11…

Fair stay

Customer review rating 3.5/5

Vagner Business - Confirmed reviews ALL

Too old bathroom, the partner shampoo dispenser was empty. I remember nicer rooms in past. I liked the breakfast.

Sr. Vagner P., Bom dia Em nome de toda a nossa equipe gostaria de expressar nossa gratidão pela escolha do Mercure São Paulo Paulista e pelo tempo que disponibilizou para nos deixar os seus comentários. Todas as suas informações são muito valiosas, pois nos ajudarão a oferecer um serviço melhor no futuro. Estaremos inteiramente à disposição em sua próxima viagem a São Paulo. Atenciosamente, Rosilene Weisshaupt Gerente Geral 11…

Good value

Customer review rating 4.0/5

John U. Solo - Confirmed reviews ALL

This is one of my 2 top choices in Sao Paulo. Breakfast is great, comfortable room and quiet location in Paulista.

Dear Johnny L., We very much appreciate your comments regarding your stay at the Mercure São Paulo Paulista Hotel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rosilene Weisshaupt General Manager 11…

Well located and good stay

Customer review rating 4.0/5

Camila Y. C. Business - Confirmed reviews ALL

I was on a business trip. My stay went well. My feedback would be only to see improvements on the gym equipment and space. And the elevator that was a bit old, very slow. Thanks!

Dear Camila Yoshinaga C., We very much appreciate your comments regarding your stay at the Mercure São Paulo Paulista Hotel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Sincerely, Rosilene Weisshaupt General Manager 11…

Good stay

Customer review rating 4.5/5

Murilo Business - Confirmed reviews ALL

Room was nice, clean, complete. Staff was helpful.

Sr. Murilo A., Bom dia, Agradeço por ter respondido a nossa pesquisa sobre a sua hospedagem no Mercure São Paulo Paulista. Tenha certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Espero poder recebê-lo novamente. Atenciosamente, Rosilene Weisshaupt Gerente Geral 11…

internet needs to be better

Customer review rating 3.5/5

Joseph Business - Confirmed reviews ALL

the internet in the rooms is awful

Dear Joseph Robert B., We very much appreciate your comments regarding your stay at the Mercure São Paulo Paulista Hotel. Rest assured that your feedback will be an encouragement for us to continue to improve the quality of our services. I hope to be able to receive you again. Sincerely, Ana Carolina Soares Subgerente

Good stay

Customer review rating 4.5/5

Lais O. M. Business - Confirmed reviews ALL

Very good. Educacional, respectivamente, and humor good.

Prezada Sra. Lais, Ficamos muito satisfeitos que pudemos lhe proporcionar uma excelente hospedagem em São Paulo e que pode aproveitar de toda estrutura que deixamos a sua disposição. Esperamos revê-la em breve Atenciosamente, Ana Carolina Soares Subgerente

excelent

Customer review rating 5.0/5

Mohamed A. I. Business - Confirmed reviews ALL

Thank you for your hospitality

Dear Mohamed A., We very much appreciate your comments regarding your stay at the Mercure São Paulo Paulista Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ana Carolina Soares Assistant Manager

Excellent business travel experience

TripAdvisor rating 5.0/5

oramirez07 Business - TripAdvisor review

The attention in all areas of the hotel was excellent, from the reception, the service people and the restaurant. The room is equipped with all the items for a business trip and is very comfortable. Recommended breakfast, a great variety every day.

Prezado Oramirez07, Ficamos muito satisfeitos que pudemos lhe proporcionar uma excelente hospedagem em São Paulo e que pode aproveitar de toda estrutura que deixamos a sua disposição. Esperamos revê-lo em breve Atenciosamente, Ana Carolina Soares Subgerente

All good

Customer review rating 4.0/5

Maura H. Business - Confirmed reviews ALL

Good

Dear Maura H., We very much appreciate your comments regarding your stay at the Mercure São Paulo Paulista Hotel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rosilene Weisshaupt General Manager 11…

Great service and breakfast

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

Better was ok but with a great bed. Bathroom looks old but water was nice. Service great on all facilities. Very happy with that.

Dear Diego P., We very much appreciate your comments regarding your stay at the Mercure São Paulo Paulista Hotel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Sincerely, Rosilene Weisshaupt General Manager 11…

Ótima Estadia

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Recomendo!

Sr. Sandro S., Bom dia Em nome de toda a nossa equipe gostaria de expressar nossa gratidão pela escolha do Mercure São Paulo Paulista e pelo tempo que disponibilizou para nos deixar os seus comentários. Todas as suas informações são muito valiosas, pois nos ajudarão a oferecer um serviço ainda melhor no futuro. Estaremos inteiramente à disposição em sua próxima viagem a São Paulo. Atenciosamente, Rosilene Weisshaupt Gerente Geral 11…

Well located

Customer review rating 4.5/5

Pieter74 Solo - Confirmed reviews ALL

It was a short but good stay.

Dear Pieter R., We very much appreciate your comments regarding your stay at the Mercure São Paulo Paulista Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to receive you again Sincerely, Rosilene Weisshaupt General Manager 11…

Good Stay

Customer review rating 4.0/5

Markn Solo - Confirmed reviews ALL

This was my first experience with Mercure. I was pleased with the friendliness of the staff.

Dear Mark Anthony N., We very much appreciate your comments regarding your stay at the Mercure São Paulo Paulista Hotel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to receive you again. Sincerely, Rosilene Weisshaupt General Manager 11…

Good stay

Customer review rating 3.5/5

Brian Couples - Confirmed reviews ALL

Cleaning was not as good as before. I also tried to submit my laundry 3 times. Not successful. They cleaned my room, but would not accept my laundry. Very strange. Juan at the front desk was amazing.

Dear Brian M., We very much appreciate your comments regarding your stay at the Mercure São Paulo Paulista Hotel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and I hope to receive you again. Sincerely, Rosilene Weisshaupt General Manager 11…

Well located. Room badly maintained.

Customer review rating 3.5/5

Bryan Business - Confirmed reviews ALL

Room booked at the last minute. Unfortunately room badly maintained. The NET Set-Top-Box didn't work.

Sr. Bryan C., Bom dia, Agradeço por ter respondido a nossa pesquisa sobre a sua hospedagem no Mercure São Paulo Paulista. Tenha certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Espero ter a oportunidade de melhor serví-lo em um futuro próximo. Atenciosamente, Rosilene Weisshaupt Gerente Geral 11…

Extremely noisy

Customer review rating 0.5/5

Débora R. Business - Confirmed reviews ALL

Had to change rooms 2 times and was still waken up frequently about noises outside and from the really loud ventilation that kept turning on and off making a high noise. You can also hear the elevator and the people talking outside.

Dear Debora Kelen Dos Santos R., Thank you for taking the time to tell us about your experience at the Mercure São Paulo Paulista Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rosilene Weisshaupt General Manager 11…

One night only !

TripAdvisor rating 2.0/5

Kris36257 Business - TripAdvisor review

Room was tiny, could barely walk around the bed. Breakfast is overpriced for what they give you, better of going around the corner to Starbucks or coffeeshop. Lots of people but poor customer service.

Dear Kris36257 Thank you for your comments. Every guest experience is valuable to us. I hope to have the opportunity to receive you again. Best regards,

A great experience.

TripAdvisor rating 4.0/5

alicebo20 TripAdvisor review

It has been the third time I stay at Mercure Paulista. The location and the service are great. Special reference to the restaurant team, which was excellent and the housekeeper Wely (always attentive, efficient and smiling). Highly recommend this hotel.

Dear alicebo20 Thank you for your comments and I hope to receive you again. Best regards,

Nice

TripAdvisor rating 5.0/5

pabloadvba Couples - TripAdvisor review

This hotel is very good and it is near of all that you need in São Paulo such as Museums, pubs, underground and sightseeing. You can go to anyplace from this hotel spending little money because his localization ís very good.

Dear pabloadvba Thank you for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Sincerely,

Our most recent 20 reviews

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