Mercure São Paulo Jardins Hotel 4 stars

TripAdvisor rating 4.0/5 1,667 reviews
Mercure São Paulo Jardins Hotel
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Hotel extras

  • Privileged Location! 600 meters from Consolação subway station.

  • Ideal for shopping! Next to Rua Oscar Freire & Shopping Cidade São Paulo.

  • Meeting room for small social and corporate events

  • Pet Friendly Hotel! We accept small and medium sized pets (up to 10kg)

  • Easy access to major event such as Expo Center Norte and São Paulo Expo.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Porter
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Well-being
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure São Paulo Jardins Hotel

Alameda Itu 1151
At Rua Augusta
JARDINS
01421001
são paulo
brazil

Tel: +551130897555

Fax: (+55)11/30897566

Contact email

Check-in from 14h00

Check out up to 12h00

  • METRO :   linha 2 - verde CONSOLAÇÃO

  • By plane

    AEROPORTO DE CONGONHAS At 13km / 8.08 miles

  • By plane

    AEROPORTO INTERNAC. GUARULHOS At 33km / 20.51 miles

  • By car

    MARGINAL TIETE At 15km / 9.32 miles

GPS :-23.561432, -46.662891

Our accommodations

We offer different room categories that provide the same elegance and simplicity, yet different experiences. Opt for the comfort of Standard Rooms or try our sophisticated Privilege Apartments featuring unique details.

Standard Apartment with 1 double bed

  • Max. number of persons: 2
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Apartment with twin beds

  • Max. number of persons: 2
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Apartment with 3 single beds

  • Max. number of persons: 3
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone

Superior Apartment with 1 double bed

  • Max. number of persons: 2
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone

Privilege Apartment with 1 double bed

  • Max. number of persons: 2
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Our restaurants and bars

AUGUSTA CAFÉ

Type of cuisine: International

Photo non contractuelle / Strictly non binding

Located in São Paulo's most charming district, the welcoming atmosphere of the Augusta Café restaurant offers an intimate and chic setting for business meetings, get-togethers with friends, or healthy and tasty meals.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

AUGUSTA CAFÉ

Photo non contractuelle / Strictly non binding

Browse our selection of exclusive wines and take your pick of drinks and cocktails prepared by our staff in a relaxed and cozy setting.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 139

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 45 people

Find out more

Our guest reviews for
Mercure São Paulo Jardins Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

7,960 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,667 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Cozy hotel well positioned.

Customer review rating 4.4/5

Goran Business - 20/11/2019 Confirmed reviews ALL

CLEAN AND SPACIOUS ROOMS. EXCELLENT BREAKFAST. PLEASANT STAFF.

Dear Goran, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rafael Francisco Antoniolli Subgerente Mercure Jardins

Fantastic. Friendly, helpful and great customer service

Customer review rating 4.4/5

Mabel L. Friends - 19/11/2019 Confirmed reviews ALL

No complaints. Staff is very professional, comfortable rooms and good hospitality. Excellent continental breakfast.

Dear Mabel, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rafael Francisco Antoniolli Subgerente Mercure Jardins

Genial

Customer review rating 4.4/5

Anonymous Business - 19/11/2019 Confirmed reviews ALL

Genial

Dear Adrian, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rafael Francisco Antoniolli Subgerente Mercure Jardins

Nice Stay Centrally Located Sao Paolo

Customer review rating 4.4/5

Cwfk Business - 16/11/2019 Confirmed reviews ALL

Clean, modern room at a good price. But don't expect a luxurios stay

Dear Christean, Thank you for the good review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rafael Francisco Antoniolli Subgerente Mercure Jardins

Very Good

Customer review rating 4.4/5

Jayanth Business - 15/11/2019 Confirmed reviews ALL

This was the first time for me in Brazil & I had a very good experience. Being a Vegetarian, I felt few more options (other than Breads) would have been better. May be for next time.

Dear Jayanth, Thank you for the great review of our hotel! What other Vegetarian options we could offer in your opinion? Based on your feedback, we will improve for your next time with us :) We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rafael Francisco Antoniolli Subgerente Mercure Jardins

Ok

Customer review rating 4.4/5

Audrey Families - 14/11/2019 Confirmed reviews ALL

Breakfast was great Unfortunately overall the hotel was very dirty and dusty and my allergies got way worse Pool was cold

Dear Audrey, Thank you for taking the time to tell us about your experience at the Mercure São Paulo Jardins Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rafael Francisco Antoniolli Subgerente Mercure Jardins

nice staff. clean room.

Customer review rating 4.4/5

Rachel C. Couples - 12/11/2019 Confirmed reviews ALL

The internet was down almost the entire time.

Dear Rachel, Thank you for taking the time to tell us about your experience at the Mercure São Paulo Jardins Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rafael Francisco Antoniolli Subgerente Mercure Jardins

comfortable rooms

Customer review rating 4.4/5

David Business - 08/11/2019 Confirmed reviews ALL

Very good overall.

Dear David, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rafael Francisco Antoniolli Subgerente Mercure Jardins

Value for money unbalanced

Customer review rating 4.4/5

N.a Business - 04/11/2019 Confirmed reviews ALL

The room haven’t been equipped as described and I had to ask for repair, change and so on... had to ask partly twice and I checked in only in the morning and the first night (where I haven’t even used the room) was ridiculous expensive for this room...

Dear Nadja, Thank you for taking the time to tell us about your experience at the Mercure São Paulo Jardins Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rafael Francisco Antoniolli Subgerente Mercure Jardins

excellent service, good hotel

Customer review rating 4.4/5

Anonymous Business - 21/10/2019 Confirmed reviews ALL

What I am most impressed by is that when I mentioned a few issues with the room (none critical to my stay, but things that needed attention--a frayed wire on a bed lamp, a loose flush button on the toilet, a safe that wouldn't close) -- all were fixed within a few hours. The hotel is clean and pleasant, breakfast good, beds fine, quiet -- couldn't ask for more.

Dear Rebecca, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rafael Francisco Antoniolli Subgerente Mercure Jardins

Good but could have been better

Customer review rating 4.4/5

Chuck L. Business - 19/10/2019 Confirmed reviews ALL

I wished I had more hot water for my showers and better breakfast choices.

Dear Charles, Thank you for taking the time to tell us about your experience at the Mercure São Paulo Jardins Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rafael Francisco Antoniolli Subgerente Mercure Jardins

as usual good

Customer review rating 4.4/5

Arnfinn H. Business - 08/10/2019 Confirmed reviews ALL

the rooms/bathrooms seem to be a little worn.

Dear Arnfinn, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rafael Francisco Antoniolli Subgerente Mercure Jardins

Overall a very satisfactory experience at the Mercure Hotel in Sao Paulo.

Customer review rating 4.4/5

Anonymous Business - 06/10/2019 Confirmed reviews ALL

The location of the hotel is very convenient and the staff, both at the main desk and for breakfast, were friendly and very helpful. They provided an excellent service with documents that needed to be printed and collated and also provided an umbrella when I needed on. This was always done with a smile and a sense of wanting to make my stay at the hotel as pleasant as possible.

Dear Thomas, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rafael Francisco Antoniolli Subgerente Mercure Jardins

Great

Customer review rating 4.4/5

Jorge N. Business - 03/10/2019 Confirmed reviews ALL

Very pleasent and the staff really kind

Dear Jorge, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rafael Francisco Antoniolli Subgerente Mercure Jardins

brilliant Hotel

Customer review rating 4.4/5

Yousaf Business - 01/10/2019 Confirmed reviews ALL

totally satisfied and it was my third or fourth stay always good to stay in this place.

Dear Yousaf, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rafael Francisco Antoniolli Subgerente Mercure Jardins

Great localization

Customer review rating 4.4/5

Tiago Business - 30/09/2019 Confirmed reviews ALL

Great localization, clean, big room and good break fast

Dear Tiago, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rafael Francisco Antoniolli Subgerente Mercure Jardins
Customer review rating 4.4/5

G. T. W. Business - 29/09/2019 Confirmed reviews ALL

All in all it was good. This was the second stay for me in the hotel. But I Think you have a way to go with the service in the bar.... IT was bad . IT took very long time from order drink - one day we waited 25 min. And your selectiens of wine could be better

Dear Terje Walter G., Thank you for taking the time to tell us about your experience at the Mercure São Paulo Jardins Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rafael Francisco Antoniolli Subgerente Mercure Jardins
Customer review rating 4.4/5

May Families - 24/09/2019 Confirmed reviews ALL

Very nice we enjoyed it.

Dear May, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rafael Francisco Antoniolli Subgerente Mercure Jardins

We always look forward to our stay

Customer review rating 4.4/5

Anonymous Couples - 18/09/2019 Confirmed reviews ALL

We always stay at the Mercure Jardins when in SP. We have been staying for 15 plus years. Wonderful staff. Always helpful. Thank you

Dear Carolyn, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rafael Francisco Antoniolli Subgerente Mercure Jardins

Pleasant

Customer review rating 4.4/5

David W. Friends - 06/09/2019 Confirmed reviews ALL

The hotel was clean and the staff were helpful and pleasant.

Dear David, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rafael Francisco Antoniolli Subgerente Mercure Jardins
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