Mercure Sao Paulo Jardins 4 stars

Customer review rating (ALL Rating) 4.3/5 1,920 reviews

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Alameda Itu 1151, At Rua Augusta, JARDINS, 01421001 SAO PAULO, Brazil

Description

Hotel extras

  • Children up to 12 years staying with parents earn courtesy

  • We are pet friendly! Check the conditions with our staff!

  • The hotel is 1.2 miles from Nove de Julho and Sirio Libanes hospitals

  • 500 meters from Paulista Avenue. Only 5 minutes on foot!

  • 30-minute drive to São Paulo - Congonhas Airport

Our accommodation(s)

Hotel location

Mercure Sao Paulo Jardins

Alameda Itu 1151, At Rua Augusta, JARDINS
01421001 SAO PAULO
Brazil

GPS:-23.56067, -46.6633

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

AUGUSTA CAFÉ

Located in São Paulo's most charming district, the welcoming atmosphere of the Augusta Café restaurant offers an intimate and chic setting for business meetings, get-togethers with friends, or healthy and tasty meals.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,920 reviews

TripAdvisor Rating  4.0/5  1,825 reviews

Certificate of excellence 2024

Good stay in a Great Location

Customer review rating 4.0/5

Dan R. Business - Confirmed reviews ALL

Enjoyed Mercure São Paulo for 3 nights of business travel in November 2024. The front desk team was courteous, as was true for all the front of house team. Very spacious room which was great! And the breakfast was delicious with a lot of different choices.

Dear Mr. Dan R Thank you for taking the time to share your experience with us! We are delighted to hear that you enjoyed your stay at Mercure São Paulo, and that our team provided you with excellent service. It's great to know that you appreciated the spacious room and the variety of options offered at breakfast. We look forward to welcoming you back during your next visit to São Paulo, and hope to continue providing you with memorable stays. Best regards, Mariana Lopes Deputy manager

Well located

Customer review rating 5.0/5

Efrain L. Families - Confirmed reviews ALL

Great place to stay in São Paulo Near lot of restaurants

Dear Mr. Efrain L. G., We sincerely appreciate the time you took to share your feedback about your experience at Mercure SP Jardins. Your input is incredibly valuable to us and plays a key role in helping us continuously improve our services. Please rest assured that all the points you raised have been carefully reviewed and will guide us in enhancing the guest experience. We look forward to welcoming you again soon and providing you with an even more enjoyable stay. Sincerely, Mariana Lopes Deputy Manager

Very Good Hotel & Great Location

TripAdvisor rating 4.0/5

Depikt Business - TripAdvisor review

This hotel provided everything I needed for my business trip to São Paulo. The team at the front desk were professional and courteous, as was the team in the restaurant. The room was very spacious and enjoyed a nice view. The location was amazing with plenty of dining and shopping.

Dear Depikit Thank you so much for your kind review! We’re thrilled to hear that our hotel met all your needs during your business trip to São Paulo. It’s great to know that you found our front desk and restaurant teams both professional and courteous, and that you enjoyed the spacious room with a lovely view. We also appreciate your comments about our location, as we strive to offer our guests both comfort and convenience, with plenty of dining and shopping options nearby. We look forward to welcoming you back on your next visit to São Paulo! Warm regards, Mariana L. Deputy Manager

Very good experience

Customer review rating 4.0/5

Virginia Business - Confirmed reviews ALL

I really enjoyed staying at the Mercure Sao Paulo Jardins. The room was comfortable, the breakfast was exceptional, and the staff at the reception was very kind and willing to help. I'd like to especially thank Isadora for the effort she put in helping us reserving a trip to Rio, while we were having several problems with it. We wouldn't be able to make it if it wasn't for her kind help. Regarding the restaurant, I had a chicken soup that was so good I will remember forever. If I may just give a little suggestion: I found the sink and shower taps very hard and uncomfortable, because, not having a lever handle system but being a thick single block, with wet or soapy hands they were difficult to close and a lot of strength was needed. I can strongly suggest the Mercure and I would definitely go back again!

Dear Ms. Virginia, Thank you so much for your kind words and for taking the time to share your experience at Mercure São Paulo Jardins. We’re thrilled to hear that you enjoyed your stay. We will be sure to pass along your thanks to Isadora for her dedicated help in arranging your trip to Rio. We’re also delighted that you enjoyed the restaurant experience! Your feedback about the sink and shower taps is greatly appreciated, and we will look into this issue to enhance the comfort of our guests. Thank you for recommending us, and we look forward to welcoming you back on your next visit! Best regards, Mariana Lopes Deputy Manager

Clean and comfortable room.

Customer review rating 4.5/5

Liz M. Business - Confirmed reviews ALL

All good except there was a minor leak from the bidet which was annoying. It took me awhile to figure out where the 'drip' came from and once I figured it out, I was able to put a towel under it which took care of the noise I had been hearing.

Dear Ms. Elizabeth, Thank you very much for taking the time to share your experience at our hotel. Please know that your feedback is very important to us. We are always striving to improve and will work to ensure that all our guests have a more pleasant experience. We hope to welcome you again on your next visit, providing you with the best of the Mercure experience! Best Regards, Mariana Lopes Deputy Manager

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Other web-users rate our hotel

  • 575 reviews 9.7/10 Location
  • 972 reviews 6.7/10 Room
  • 1,017 reviews 8.1/10 Service
  • 46 reviews 3.1/10 WiFi
  • 498 reviews 8/10 Breakfast
  • 443 reviews 6.8/10 Comfort
  • 332 reviews 5.9/10 Cleanliness
  • 160 reviews 4.5/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.