Mercure Sao Paulo Pamplona 4 stars

Customer review rating (ALL Rating) 4.0/5 854 reviews

Mercure Sao Paulo Pamplona - Image 1
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Description

Hotel extras

  • No charge for one child aged 11 or under staying with their parents

  • Enjoy a hotel in São Paulo with a pool, with dry sauna and gym

  • Avenida Paulista is 0.5 miles away

  • We are pet friendly! Check the conditions with our staff!

  • Ibirapuera Park is 1.2 miles away

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Mercure Sao Paulo Pamplona

Rua Pamplona 1315, Jardim Paulista
01405002 SAO PAULO
Brazil

GPS:-23.56836, -46.65812

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Restaurante Bonjardim

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  854 reviews

Customer review rating 5.0/5

Rodrigo S. Families - Confirmed reviews ALL

Olá Rodrigo, Muito obrigada pelo seu carinho e por nos recomendar! É uma alegria saber que atendemos às suas expectativas. Esperamos revê-lo em breve para mais momentos incríveis aqui no Mercure Pamplona! Com carinho, Francine P.

Customer review rating 4.5/5

Bernadete M. Couples - Confirmed reviews ALL

Dear Bernadete, What a joy to read your message! ♥ Knowing that you feel at home with us in São Paulo truly means everything to our team. You kinds words are the best recognition we could receive. We look forward to welcoming you back very soon for many more perfect stays. Warm Regards, Francine P.

Customer review rating 2.5/5

Calogero M. Solo - Confirmed reviews ALL

Dear Mr. M., Thank you for taking the time to share your feedbacks with us. We truly appreciate your kind words regarding our reception team, and at the same time, we sincerely regret that your experience did not fully meet your expectations. Please accept our apologies for the concerns you mentioned, specially regarding the English proficiency of our team, the breakfast, and the balcony condition. These points are taken very seriously and are being addressed internally to ensure improvements in both service and infrastructure. Your comments are extremely valuable to us, particularly as we continuously strive to deliver a level of experience aligned with the standards expected from our brand. We hope to have the opportunity to welcome you again and provide you with a much more satisfying stay. King Regards, Francine P.

Customer review rating 4.5/5

Adrian W. F. Families - Confirmed reviews ALL

Dear Adrian, Thank you for sharing your experience with us. We are very happy to know that your stay was pleasant and that our team was able to make every moment special. We hope to have the joy of welcoming you again soon so that you can enjoy Mercure Pamplona even more. Sincerely, Francine P.

Customer review rating 5.0/5

Linford P. H. Friends - Confirmed reviews ALL

Dear Linford, Thank you very much for your kind words and for taking the time to share your experience with us. We are truly delighted to know that you enjoyed the comfort of your room, as well as its cleanliness and space. Your satisfaction means a lot to our team. It will be a pleasure to welcome you back to Mercure Pamplona on your next visit to the city. Warm Regards, Francine P.

Other web-users rate our hotel

  • 233 reviews 9.5/10 Location
  • 478 reviews 7/10 Room
  • 399 reviews 7.4/10 Service
  • 17 reviews 8.5/10 WiFi
  • 269 reviews 7.1/10 Comfort
  • 223 reviews 6.8/10 Breakfast
  • 194 reviews 4.8/10 Cleanliness
  • 72 reviews 4.3/10 Value

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