Mercure Sao Paulo Pamplona 4 stars

Customer review rating (ALL Rating) 3.9/5 710 reviews

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Mercure Sao Paulo Pamplona - Image 1
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Rua Pamplona 1315, Jardim Paulista, 01405002 SAO PAULO, Brazil

Description

Hotel extras

  • No charge for one child aged 11 or under staying with their parents

  • Enjoy a hotel in São Paulo with a pool, with dry sauna and gym

  • Avenida Paulista is 0.5 miles away

  • We are pet friendly! Check the conditions with our staff!

  • Ibirapuera Park is 1.2 miles away

Our accommodation(s)

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Hotel location

Mercure Sao Paulo Pamplona

Rua Pamplona 1315, Jardim Paulista
01405002 SAO PAULO
Brazil

GPS:-23.56836, -46.65812

Telephone
Fax +55 11 3884-9226

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Restaurante Bonjardim

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  710 reviews

TripAdvisor Rating  3.9/5  990 reviews

Customer review rating 3.5/5

Enrison V. C. L. Business - Confirmed reviews ALL

Overall OK but the hotel could offer a better shower experience by offering a shower with higher pressure and a gym with bike.

Customer review rating 4.0/5

Cordano R. Business - Confirmed reviews ALL

Friendly staff, great location nice daily breakfast

Dear Cordano R., We are very happy to know that your experience with us was so special. It is rewarding to receive compliments about our breakfast, the location, and especially about the service from our team. As a manager, I feel very proud and happy to know about your recognition, as they dedicate themselves with care to make every moment memorable. We appreciate you sharing your experience. We hope to see you again soon for more amazing moments here at Mercure Pamplona! With affection, Francine P.

Customer review rating 3.0/5

Felipe F. Business - Confirmed reviews ALL

Only one elevator, my stay documents are wrong, not a good experience.

Dear Felipe, Thank you for sharing your feedback. We are sorry to hear about your experience regarding the elevator and the issue with your stay documents. Please accept our apologies for the inconvenience caused. Your comments have been shared with the team so we can improve our processes and better serve our guests. We hope to have the opportunity to welcome you again for more positive experience. Kind Regards, Francine P.

Customer review rating 4.0/5

Niels L. Solo - Confirmed reviews ALL

Great value for money. Spacious room. Clean. Acceptable breakfast. Decently located. Bathroom could use an update.

Dear Mr. Niels, Thank you very much for sharing your positive feedback with us and for rating your stay so highly. We are delighted to know that you enjoyed our location, the spacious and clean room, our breakfast, and especially the service provided by our team. Your kind words truly motivate us. We also appreciate your comment regarding the bathroom. Please be assured that guest feedback like your is extremely valuable to us and is taken into consideration in our continuous improvement plans. We truly to welcome you back soon for an even better experience at Mercure Pamplona. King regards, Francine P.

Customer review rating 4.0/5

Maurice V. Business - Confirmed reviews ALL

hotel needs maintenance or soon will lose one star…!

Hi Maurice, Thank you for sharing your experience with us. We are glad to know that your star was overall positive. We sincerely apologize for the inconvenience regarding one of the elevators. Our technical team has been working to ensure its full and safe operation as quickly as possible. We truly appreciate your feedback. It is important and helps guide our improvements. We hope to welcome you again soon an offer as even smoother experience. Kind regards, Francine P.

In partnership with TripAdvisor

Other web-users rate our hotel

  • 220 reviews 9.4/10 Location
  • 432 reviews 6.9/10 Room
  • 340 reviews 7.3/10 Service
  • 19 reviews 6.8/10 WiFi
  • 237 reviews 7/10 Comfort
  • 205 reviews 6.2/10 Breakfast
  • 175 reviews 4.4/10 Cleanliness
  • 40 reviews 2.9/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.