Mercure Sao Paulo Pamplona

Mercure Sao Paulo Pamplona 4 stars

Customer review rating (ALL Rating) 4.4/5 804 reviews

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Hotel extras

  • No charge for one child aged 11 or under staying with their parents

  • Enjoy a hotel in São Paulo with a pool, with dry sauna and gym

  • Avenida Paulista is 0.5 miles away

  • We are pet friendly! Check the conditions with our staff!

  • Ibirapuera Park is 1.2 miles away

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Sao Paulo Pamplona

Rua Pamplona 1315, Jardim Paulista
01405002 SAO PAULO
Brazil

GPS:-23.5684832, -46.6604122

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms

Le Jadys Pamplona

Our accommodation(s)

Choose one of our standard rooms, which stand out for their sophisticated, contemporary design, or one of our Privilege rooms, with special services and amenities.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  804 reviews

TripAdvisor Rating  4.0/5  956 reviews

Well located, comfortable stay

Customer review rating 4.0/5

M. Solo - Confirmed reviews ALL

I stayed trice in Pamplona hotel. Big comfortable rooms, great reception service (some do speak English) good variety of breakfast. Reasonable prices. Nice and peaceful area. I would recommended it to everyone.

Dear Ilva, We very much appreciate your comments regarding your stay at the Mercure Sao Paulo Pamplona. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicole Marie Pral Gerente Geral / General Manager

Good location. Overall good experience

TripAdvisor rating 5.0/5

luciaromoa Business - TripAdvisor review

Very good hotel. Rooms are spacious and clean. The location is ideal, a few blocks away from Oscar Freire, where you will find lots of shopping and dining options. The staff is super friendly and the breakfast is good and varied. I would definitely recommend it.

Ola Lucia, Agradecemos imensamente por ter nos enviado a avaliação referente à sua hospedagem no Mercure Pamplona. É sempre um prazer receber impressões positivas. Sua avaliação será compartilhada com nossas equipes e tenha certeza de que será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Agradecemos novamente por nos informar sobre sua experiência e esperamos que sua próxima visita seja tão agradável quanto a anterior. Cordialmente, Nicole Marie Pral

great location

Customer review rating 3.0/5

Fernanda S. Business - Confirmed reviews ALL

The room was not ok because the ac are terrible, old and not working all time. Bathroom not ok, while I was taking shower the water was not same all the time, temperature was changing hot/cold. The breakfast was a deception this time. Overall I don't believe that i was in a Mercure brand.

Dear Fernanda, Thank you for taking the time to tell us about your experience at the Mercure Sao Paulo Pamplona. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nicole Marie Pral Gerente Geral / General Manager

Good stay

Customer review rating 4.5/5

Leonardo Business - Confirmed reviews ALL

Good experience. I would like you to update the points in my Accor account

Dear Leonardo, We very much appreciate your comments regarding your stay at the Mercure Sao Paulo Pamplona. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicole Marie Pral Gerente Geral / General Manager

Well located

Customer review rating 3.5/5

José Families - Confirmed reviews ALL

Staff 10 Bed 9 Shower 9 Restaurant 7 Cleanliness 5

Dear Jose, Thank you for taking the time to tell us about your experience at the Mercure Sao Paulo Pamplona. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nicole Marie Pral Gerente Geral / General Manager

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Other web-users rate our hotel

  • 200 reviews 9.6/10 Location
  • 401 reviews 7.7/10 Room
  • 332 reviews 8.5/10 Service
  • 18 reviews 3.8/10 WiFi
  • 240 reviews 7.8/10 Comfort
  • 208 reviews 5.3/10 Breakfast
  • 155 reviews 6.3/10 Cleanliness
  • 17 reviews 7/10 Pool

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