ibis Styles Paris Opéra Lafayette 3 stars

Customer review rating (ALL Rating) 4.5/5 1,027 reviews

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3 Rue De Trevise, 75009 PARIS, France

Description

Hotel extras

  • A place full of good vibes, renovated from top to bottom.

  • Unlimited WiFi and elaborate breakfast.

  • Three metro lines nearby to get around the capital.

  • Family rooms available for a trip with the whole gang.

  • A family hotel where we put people first. Friendliness is the magic word.

Our accommodation(s)

Hotel location

ibis Styles Paris Opéra Lafayette

3 Rue De Trevise
75009 PARIS
France

GPS:48.8726954, 2.3449274

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Le bar

Welcome into our recording studio. Snacks, soft sounds or rock, the bar is a place full of good vibes. Feel the energy of real recording studios with the false ceilings and wall-mounted sound diffusers.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,027 reviews

TripAdvisor Rating  3.5/5  54 reviews

Disappointment

TripAdvisor rating 2.0/5

ergun_canut Families - TripAdvisor review

As an Accor Hotel member, I made a non-refundable reservation at the IBIS Styles Hotel La Fayette for my touristic trip between November 15-19. When we went to the hotel, we were very surprised to see the room we were given. However, we did not object, thinking that all the rooms in the hotel were the same. On the last day of our trip, just out of curiosity, I asked the receptionist if the pressure in the bathroom was low and if it was the same in the other rooms. She sent an officer to the room. The person who came said that the pressure was normal but that he was surprised that we were staying in this room as two people and that this room was for the handicapped. We were very disappointed when we heard this. When we explained this situation to the receptionist, She said very politely that if you had objected from the beginning, why did you wait until the last moment? We told her that we would write this situation as a complaint. There was not even a wardrobe in the room, we hung our things with hangers on something like a radiator pipe. The size of the sink in the bathroom was less than a span. There was no cabin in the bathroom, there was a curtain. I am attaching the photo and video of the room. We had a very dissatisfied hotel experience. If I had known that I would be staying in such a room, I would definitely not have made this reservation. I request that this dissatisfaction be resolved by a) a full refund of the money I paid, b) a hotel opportunity in Paris for the same period (4 nights bed and breakfast) within the next year. I am sure that you will fulfill this request and thank you.

Friendly staff, good location but tiny, tiny rooms

Customer review rating 3.0/5

Nigel Couples - Confirmed reviews ALL

Stayed here because we had tickets to a show at Le Grand Rex. Staff were polite, friendly and helpful, but the bedroom was so so small you couldn’t swing a cat. We also had a door to the bathroom that was badly installed, didn’t shut properly and made a lot of noise when opening and closing. Bathroom had a tiny tiny sink. Crazy small Final point, some sort of piping and a small wooden shelf was the extent of storage space. Since there was no room to open your suitcase, that is problematical if you are staying more than one night.

Dear NIGEL R., Thank you for your detailed feedback. We are delighted that you appreciated the kindness and availability of our team as well as our convenient location, particularly for Le Grand Rex. However, we are sorry to learn that the size of the room and some of the amenities did not meet your expectations. Your comfort is essential to us, and we take your comments very seriously to consider improvements, particularly regarding storage and facilities. We hope to have the opportunity to welcome you again for a more pleasant experience Cordially, Kady t Responsable Accueil

Great service and location

Customer review rating 5.0/5

L Business - Confirmed reviews ALL

The team was great, welcoming and helpful. In addition the hotel is well located with good public transport connections

Dear LUCA B., We are really happy that the modernity and quality of our hotel pleased you! We are lucky to be well served with public transportations and we are trilled to see that you enjoyed it ! Do not hesitate to come back to us for your next trip in Paris! Team Ibis Styles.

Well located, new and clean, nice breakfast :)

Customer review rating 4.0/5

Hb Couples - Confirmed reviews ALL

It was in a good location, 15min walk from Palais Garnier. Renovated, clean hotel with friendly staff. The breakfast was nice and variety of food.

Dear HANDE S., We very much appreciate your comments regarding your stay at the ibis Styles Paris Opéra Lafayette. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team Ibis Styles

The hotel is well located. I had a probem with the elevator that was thank God resolved.

Customer review rating 4.0/5

Amel L. Families - Confirmed reviews ALL

The hotel is clean, room are small also. I had the pleasure to deal with one of the young employee at the reception, I wish I have her name, but I can say that she was very helpful, energetic and welcoming.

Dear AMEL B., We very much appreciate your comments regarding your stay at the Ibis Styles Paris Opéra Lafayette. It is always a pleasure to receive positive feedback.The young employee is really happy that you enjoyed her service towards you ! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team Ibis Styles

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Other web-users rate our hotel

  • 377 reviews 9.5/10 Location
  • 543 reviews 6.1/10 Room
  • 564 reviews 9.5/10 Service
  • 423 reviews 8.9/10 Breakfast
  • 205 reviews 9/10 Cleanliness
  • 89 reviews 8.6/10 Vibe
  • 81 reviews 5.1/10 Value
  • 63 reviews 6.6/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.