Dear Mr. M., Thank you very much for taking the time to share your comment following your stay at the Hôtel Mercure Paris Opéra Grands Boulevards. We are delighted that you found our staff very friendly. A special thank you for your kind words about David, who served your breakfast, we will be sure to pass along your appreciation to him. We will make sure to share your lovely comments with the entire team, as your satisfaction is the greatest reward for all the hard work they put in every day. We very much hope to welcome you back soon. Best regards, Arnaud

Dear Mr. F., Thank you very much for taking the time to share such a detailed review of your stay at the Hôtel Mercure Paris Opéra Grands Boulevards. We are delighted to read that your room was ready upon arrival and that your check-in was swift and warmly welcomed. It is also a pleasure to know that you found your triple room clean, tidy, and spacious enough for three guests. We are equally pleased that our reception team was helpful with suggestions and ideas, and that you appreciated our convenient location just five minutes from the metro, along with the quiet atmosphere of your room and the quality of our daily housekeeping service. As for the cold drinks waiting in your fridge as part of our Privilege room, we are happy to know that this small touch was appreciated after a long day out in the heat. We will make sure to share your lovely comments with the entire team, as your satisfaction is the greatest reward for all the hard work they put in every day. We very much hope to welcome you back soon. Best regards, Arnaud

What an honourable comment, Mr. T.! Thank you sincerely for your wonderful words and, once again, for choosing Mercure Paris Opéra Grands Boulevards. Having welcomed you for your second stay, we are particularly touched to know that your experience continues to meet your expectations—and even more delighted to hear that you have already booked your return for 2027. We are especially grateful for your kind recognition of our team. I will personally make sure to share your lovely words with my colleague Andrei, as well as with David in the breakfast room, whom you kindly mentioned despite not remembering his name. They will certainly be delighted to know that their warm welcome, attentiveness and dedication contributed to making your six-night stay so enjoyable. We are also pleased that you appreciated our recently renovated rooms, the quality and variety of our breakfast, and our convenient location for discovering Paris and travelling by train. But above all, your words describing our hotel as the most welcoming and comfortable you have stayed in during your visits to Paris are an exceptional compliment. This is exactly the kind of feedback that inspires our entire team to continue giving their very best. Thank you again for your loyalty, your trust and for taking the time to share such thoughtful feedback. We look forward to welcoming you back in 2027 and to creating another memorable Parisian stay for you. Until then, we wish you many wonderful journeys, and we look forward to seeing you again! Habib and the Entire Team Mercure Paris Opéra Grands Boulevards

Dear Mr W., Thank you so much for your wonderful feedback! We’re truly delighted to hear that you had such a pleasant stay with us. It’s lovely to know that you appreciated the cleanliness of your room, our breakfast, and especially the warm and helpful service from our team. Even though your stay was short, we’re so happy that you enjoyed your time with us. Your kind words mean a great deal to our entire team and are a real source of encouragement. We sincerely hope to welcome you back again soon for a longer and equally enjoyable stay. It would be a pleasure to have you with us again! Warmest regards, Nathalie TARDY General Manager

Dear Mr. V. D., Thank you very much for taking the time to share your kind feedback following your stay at the Mercure Paris Opéra Grands Boulevards. We are delighted to hear that you enjoyed our convenient location and the calm atmosphere of the hotel. We are also pleased that your room was ready before the standard check-in time, allowing you to settle in comfortably upon arrival. We are particularly grateful for your kind words regarding David, whom you found very gentle and attentive during breakfast, and Arnaud, whose care and professionalism you especially appreciated. Your recognition of their dedication and commitment to providing excellent customer service will certainly be shared with them and will be a wonderful encouragement to both. Our team is committed to maintaining this high standard of service and will always strive to make your future stays just as enjoyable. Your satisfaction is a great source of motivation for our entire team, and we very much look forward to welcoming you back to Paris for another memorable stay. Warm regards, Habib and the entire team Mercure Paris Opéra Grands Boulevard

Dear Mrs. F. R., Thank you very much for taking the time to share such a detailed and heartfelt review of your stay at the Hôtel Mercure Paris Opéra Grands Boulevards. We are truly touched to read that you felt so well taken care of throughout your visit. It means a great deal to us that our team was able to assist you with recommendations on places to see and eat in Paris, as well as guidance on transportation and orientation. I personally want to thank you for your kind words. It was a real pleasure to help you discover Paris, including the Louis Vuitton Foundation, and to make sure your stay was as comfortable as possible. We are also delighted that you enjoyed our breakfast, and David will be especially pleased to know that his "café au lait" and warm service left such a positive impression. We are equally glad that you found your room clean and well maintained. We will make sure to share your lovely comments with the entire team, as your satisfaction is the greatest reward for all the hard work they put in every day. We very much hope to welcome you back to Paris soon. Arnaud

Dear Aiglyne M. J. E. O., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Opera Grands Boulevards. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards Nathalie TARDY General Manager

Dear Mister P., Thank you sincerely for taking the time to share your wonderful feedback following your stay at Mercure Paris Opéra Grands Boulevards ! We are truly delighted to know that you had such a pleasant experience with us and your kind words are a great encouragement to our entire team. We hope to have the pleasure of welcoming you back on your next visit to Paris ! Warm regards, Andrei.

Dear Mr. Grim, Thank you very much for taking the time to share such a wonderful review following your stay with us ! We are delighted to hear that you appreciated the warm welcome and positive attitude of our entire team. Your kind words will be warmly shared with everyone, and in particular with Habib, who will certainly be delighted and encouraged by your special mention. We truly hope to have the pleasure of welcoming you back very soon. Warm regards, Andrei.

Dear Mr. F., Thank you for taking the time to share your detailed feedback and for choosing to stay with us again. We are delighted to know that you enjoyed our neighborhood, the spacious room, and the atmosphere of our bar, and that you found the hotel comfortable overall. We are sorry to hear that your arrival experience did not meet your expectations. While we completely understand how welcome an early check-in would have been after such a long journey from Australia, we are unfortunately unable to guarantee early check-in, as it is entirely dependent on room availability and whether rooms have been prepared following previous guests' departures. We regret that no room was available at the time of your arrival. We also apologize that we were unable to provide a room upgrade. As with early check-in, upgrades are subject to availability on the day of arrival, and unfortunately no eligible upgraded room was available during your stay.Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back to Paris and provide you with an even better experience on your next visit. Best regards, Alexia Cavalcanti Deputy Manager

Dear Chiara Z., Thank you very much for taking the time to share your wonderful feedback following your stay at Mercure Paris Opéra Grands Boulevards. We are delighted to read that our team exceeded your expectations through their attentiveness, kindness, and professionalism. Anticipating our guests' needs and ensuring they have a memorable experience is exactly what we strive for every day. We are also pleased that you enjoyed the cleanliness of the hotel, our breakfast selection, including the gluten-free options, and that your overall stay contributed to a successful trip to Paris. Your kind words will be shared with our entire team, especially Rose and David, who will be delighted to know they helped make your stay even more enjoyable. Thank you once again for your trust and recommendation. We sincerely look forward to welcoming you back to Mercure Paris Opéra Grands Boulevards on your next visit to Paris. If you have any special requests for your next stay, please feel free to send us an email in advance. We will be delighted to assist you and make your stay as enjoyable as possible. Kind regards, Habib and the entire team Mercure Paris Opéra Grands Boulevards

Dear Arry S., Thank you very much for taking the time to share your experience following your stay at Mercure Paris Opéra Grands Boulevards. We are delighted to hear that you had an excellent stay with us and that you appreciated our convenient location, the warm welcome from our team, as well as the many cafés and restaurants nearby. We are also pleased that the benefits of your ALL Accor Gold status, including your room upgrade and late check-out, contributed to making your stay even more enjoyable. Your kind words are a wonderful reward for our entire team and motivate us every day to continue creating memorable experiences for our guests. We will be delighted to share your lovely feedback with the whole team. Thank you again for your trust and loyalty. We would be truly pleased to welcome you back to Mercure Paris Opéra Grands Boulevards for another memorable stay in Paris. Kind regards, Habib and the Entire team Mercure Paris Opéra Grands Boulevards

Dear Mr. P., Thank you for taking the time to tell us about your experience at the Mercure Paris Opera Grands Boulevards. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alexia Cavalcanti Deputy Manager

Dear Mr. B., Thank you for taking the time to share your feedback. We are delighted to hear that our team made you feel welcome from the moment you arrived and that our restaurant recommendation led to your best meal in Paris. We are also pleased that you enjoyed your comfortable, clean room, our breakfast, and the friendly service each morning. We appreciate your comment about the shower pressure, indeed our hotel has been awarded the Green Key certification and we have installed low-flow showerheads to help reduce water waste. Thank you again for your kind words and remarks, we hope to have the pleasure to welcome you again on your next visit to Paris! Best regards, Alexia Cavalcanti Deputy Manager

Dear SARAH T., Thank you very much for your wonderful review. We are delighted to hear that you appreciated the friendliness and helpfulness of our team, as well as the cleanliness and comfort of your room. It is also a pleasure to know that our location allowed you to enjoy the many bars and restaurants nearby. Your kind words are a great source of motivation for our entire team, and we truly appreciate you taking the time to share your experience. We remain committed to providing the highest level of service and will do our very best to make your next stay even more enjoyable. We look forward to welcoming you back to Mercure Paris Opéra Grands Boulevards on your next visit to Paris. Warm regards, Habib and the Entire team Mercure Paris Opéra Grands Boulevards

Dear Ms. Angela D., Thank you very much for taking the time to share your experience with us. We are delighted to hear that you enjoyed our convenient location and that our front desk team made you feel welcome. Your kind words about their friendliness and helpfulness mean a great deal to us, and we will be pleased to share your compliments with the entire team. Your satisfaction is the greatest reward for all of us, and we truly appreciate your feedback. We look forward to welcoming you back very soon to Mercure Paris Opéra Grands Boulevards for another wonderful stay in Paris. Warm regards, Habib and the entire team Mercure Paris Opéra Grands Boulevards

Dear Gillian M., Thank you very much for your excellent review and for taking the time to share your experience with us. We are delighted to read that you enjoyed the helpfulness of our team, the comfort of your room, and our convenient location in Paris. Your satisfaction is our greatest reward, and your kind words are a wonderful encouragement for our entire team. We look forward to welcoming you back soon at Mercure Paris Opéra Grands Boulevards for another enjoyable stay. With warm regards, Habib and the Team Mercure Paris Opéra Grands Boulevards

Dear Ms. Aude G., Thank you very much for taking the time to share your feedback. We are delighted to know that you appreciated our warm welcome and found the bedding comfortable. However, we sincerely apologize for the inconvenience caused by the blocked body shower gel dispenser. Please rest assured that your comment has been shared with our housekeeping and maintenance teams, and we will be even more attentive to these details to ensure this does not happen again. Thank you once again for your valuable feedback. We hope to have the pleasure of welcoming you back soon for an even more enjoyable stay. With warm regards, Habib and the Team Mercure Paris Opéra Grands Boulevards

Dear Ms. Shira E., Thank you so much for your wonderful feedback. We are delighted to read that you enjoyed your stay with us and appreciated our ideal location, as well as the friendliness and helpfulness of our team. Your kind words are truly rewarding and serve as a great source of motivation for all of us. We sincerely appreciate your recommendation and look forward to welcoming you back to Mercure Paris Opéra Grands Boulevards on your next visit to Paris. With warm regards, Habib and the Team Mercure Paris Opéra Grands Boulevards