Mercure Paris Opéra Louvre Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 1,182 reviews

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Description

Hotel extras

  • In the heart of Paris and 2 minutes from the metro

  • Close to numerous landmarks, restaurants, shops and museums.

  • Privilege Rooms and Family Rooms.

  • Free WIFI throughout the hotel.

  • Late 19th-century building with classic Parisian rooms.

Our accommodation(s)

Hotel location

Mercure Paris Opéra Louvre Hotel

95 Rue de Richelieu
75002 PARIS
France

GPS:48.871137, 2.339519

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • Room service

2 breakfasts

We offer a buffet breakfast with a wide selection of food, served in our eighteenth-century dining rooms. If you prefer, you can order your breakfast in your room or choose the Express & Co. option.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,182 reviews

Customer review rating 5.0/5

Orlando R. Couples - Confirmed reviews ALL

Super comfortable and in the front desk the employee that attended us speak Spanish. That was a real surprise.

Customer review rating 1.0/5

Samet Y. Families - Confirmed reviews ALL

We had no electricity in our room for 2 days.

Dear Samet, Thank you for sharing your feedback. We are truly sorry to hear about the inconvenience you experienced during your stay, particularly regarding the electricity issue in your room. We completely understand how frustrating and uncomfortable this must have been, and we sincerely apologize for the disruption caused. After carefully reviewing the situation with our on-site team who assisted you, it appears that the issue may have been linked to the use of an electrical device that was not fully compatible with our system. This caused the outlets in your room to switch into a safety or standby mode. As soon as we were notified, our team intervened within a few hours to resolve the problem and restore the power. That said, we deeply regret that this situation impacted your experience, and we take your feedback very seriously. Please be assured that we are reinforcing our communication and preventive measures to avoid similar occurrences in the future. Your comfort and satisfaction are extremely important to us, and we are committed to improving wherever necessary. We truly hope to have the opportunity to welcome you back and provide you with the seamless and pleasant experience you rightfully expected. Thank you again for your trust. Regards. Service Guest relation Mercure Paris Opéra Louvre 95, Rue de Richelieu 75002 Paris Facebook Mercure Paris Opéra Louvre.

Customer review rating 4.0/5

Bhirawat P. Couples - Confirmed reviews ALL

The property only has one small elevator, which can be quite slow. It was difficult to manage with large bags

Customer review rating 3.5/5

Susan E. Solo - Confirmed reviews ALL

Staff were very nice but the room was merely satisfactory. Some disappointments were the lack of maintenance in the bathroom (broken mirror arm, peeling paint on door, electrical outlet not functioning,) and no room cleaning until after 2:30 pm. By the time housekeeping arrived, I was back from shopping, a museum and lunch and wanted to rest.

Customer review rating 3.0/5

Ngee H. M. T. Couples - Confirmed reviews ALL

I really love the location but it can be a bit noisy. Also the aircon don’t seems to work. It’s probably under energy saving mode.

Other web-users rate our hotel

  • 544 reviews 9.6/10 Location
  • 635 reviews 5.9/10 Room
  • 577 reviews 8.6/10 Service
  • 6 reviews 7.1/10 WiFi
  • 262 reviews 8.2/10 Breakfast
  • 181 reviews 7.4/10 Cleanliness
  • 156 reviews 3.3/10 Amenities
  • 137 reviews 4.8/10 Vibe

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