Mercure Paris Opéra Louvre Hotel 4 stars

Customer review rating (ALL Rating) 4.1/5 768 reviews

Mercure Paris Opéra Louvre Hotel - Image 1
Mercure Paris Opéra Louvre Hotel - Image 2
Mercure Paris Opéra Louvre Hotel - Image 3
Mercure Paris Opéra Louvre Hotel - Image 4

Description

Hotel extras

  • In the heart of Paris and 2 minutes from the metro

  • Close to numerous landmarks, restaurants, shops and museums.

  • Privilege Rooms and Family Rooms.

  • Free WIFI throughout the hotel.

  • Late 19th-century building with classic Parisian rooms.

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Mercure Paris Opéra Louvre Hotel

95 Rue de Richelieu
75002 PARIS
France

GPS:48.871137, 2.339519

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

2 breakfasts

We offer a buffet breakfast with a wide selection of food, served in our eighteenth-century dining rooms. If you prefer, you can order your breakfast in your room or choose the Express & Co. option.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  768 reviews

TripAdvisor Rating  3.5/5  700 reviews

Very good stay

TripAdvisor rating 5.0/5

CarmenHong2020 Business - TripAdvisor review

Although the room is small , location is good. I arrived early in the morning , the receptionist gave early check in for me . My home flight is at night time , receptionist Pablo accepted my late check out request . It was really a warm hotel to me . Highly recommended.

Well located, but bed & bedding quality not a good standard.

Customer review rating 1.0/5

Nicholas M. Business - Confirmed reviews ALL

Apart from the rooms being small, which I understand can be an issue in such a central location and one can accept, the pillows were of very poor quality, I will never stay in your hotel again with such low quality pillows, I had very poor quality of sleep & this is not forgivable.

Dear m. Nicholas James, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Opéra Louvre. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Service relation clients Mercure Paris Opéra Louvre 95, Rue de Richelieu 75002 Paris Facebook Mercure Paris Opéra Louvre

Customer review rating 3.0/5

Ashok B. Couples - Confirmed reviews ALL

The rooms are very small and cramped

Dear Ashok B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Opéra Louvre. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Service relation clients Mercure Paris Opéra Louvre 95, Rue de Richelieu 75002 Paris Facebook Mercure Paris Opéra Louvre

small rooms .. Tiny washrooms .. well located though

Customer review rating 2.0/5

Ritesh G. Families - Confirmed reviews ALL

Lift didn't work when we arrived so hell of trouble pulling 3 suitcases up ... should have probided porter .. . thankfully sorted the next day .. Rooms are extremely small and washrooms are super small.... could have been better designed... Breakfast is decent though ... location is good

Dear ritesh G., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Opéra Louvre. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Service relation clients Mercure Paris Opéra Louvre 95, Rue de Richelieu 75002 Paris Facebook Mercure Paris Opéra Louvre

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

Your staff are always so helpful It was a shame that the shower head was broken and perhaps that should be something that is checked before guests go to their room. The staff member who came to look at it said she would check if there was another room available but I had unpacked and did not want the bother of moving rooms.

Dear Elizabeth F., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Opéra Louvre. Thank you again for the time you have take to write this feedback. We strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We hope to have the opportunity to welcome and better serve you in the near future. Looking forward to welcome you again. Sincerely, Service relation clients Mercure Paris Opéra Louvre 95, Rue de Richelieu 75002 Paris Facebook Mercure Paris Opéra Louvre

In partnership with TripAdvisor

Other web-users rate our hotel

  • 301 reviews 9.5/10 Location
  • 406 reviews 5.6/10 Room
  • 362 reviews 8.5/10 Service
  • 19 reviews 1.8/10 WiFi
  • 187 reviews 7.5/10 Breakfast
  • 129 reviews 6.4/10 Cleanliness
  • 108 reviews 3.5/10 Amenities
  • 56 reviews 5/10 Food

Powered by Trustyou

Our other establishments nearby

All our hotels in Paris