Mercure Paris Opéra Louvre Hotel 4 stars

The hotel is located not far from Palais Garnier. Comfortable bed. Staff is helpful. The room was large for Paris, quiet and clean. Breakfast was fine but a little more fresh vegetables and fruit would have been great.

Stayed there already several times and you know what you get. Reception is friendly, Rooms are OK. Breakfast enjoyable.

The night shift receptionist was super helpful about getting to the airport when most public transportation was closed. When he got a call from me at the airport and I was in a panic because I thought I left my passport in the room, he quickly went to check the room for it. It was in my pocket but he was really positive about it. I’m not an early morning person so I appreciated the patience and excellent service. Well done!

Welcoming was ok but it took too long. Open and unsecured wi-fi is not a good service. Room was clean but there was no desk even for working. It’s not good that providing e-mail address is obligatory. Breakfast was ok but very limited. There was even no light in the breakfast room. Overall, it was not a good experience.

Have not seen worse price / quality so far. The felling was so low I will hit my hands putting on my t shirt and I’m 180 cm

This hotel was as expected. It was adequate accommodation but it was not a negative experience. It met expectations and is good value for the location. I would probably stay there again.

A well located hotel with helpful and friendly staff. Rooms were small but clean and comfortable and the buffet breakfast had a nice selection. The hotel was within walking distance of the Louvre and plenty of restaurants.

The hotel is newly refurbished to a high standard of design, despite the fact that the rooms are rather small. The rooms are comfortable and clean and the location of the hotel is excellent. Staff are friendly and helpful.

PERFECT

Room service must be improved. The cleaning staff did not speak English and could not understand us when she came in. Besides, there was no mug in the room but dispensible paper cup, which is neither convenient for tea or coffee (whose quality was also ordinary) nor environment-friendly. And the coffee mechine in the restaurant was out of service all the time!

Located within walking distance of many Paris attractions. Nice sized rooms with great amenities. Courteous & helpful staff at front desk

Conforme

I was not sure if I had booked a room with breakfast or not but I was told the breakfast hour and location when I checked in. The staff should've clarified about my booking instead saying the breakfast info to me. At that time, I naturally thought I had a reservation with breakfast. A few days later, as soon as I realized that I didn't book for breakfast, so I stopped using the restaurant in the morning.

The hotel, room, breakfast and staff are very nice, in a great location for me to walk to the office but the lorries reversing at all times of the early hours ruined my stay

Just to think about the possibility to have a small GYM inhouse would be perfect for customers who are sportive.