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Mercure Paris Opéra Louvre Hotel 4 stars

Customer review rating 4.2/5 3,961 reviews

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Mercure Paris Opéra Louvre Hotel
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+ 17 Services

Hotel extras

  • Labelled ALLSAFE Bureau Véritas

  • Close to numerous landmarks, restaurants, shops and museums.

  • Privilege Rooms and Family Rooms.

  • Free WIFI throughout the hotel.

  • Late 19th-century building with classic Parisian rooms.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public outdoor parking (Nearby)Paying
  • Reduced mobility rooms
  • PetsPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutique Gourmande
Catering
  • BreakfastPaying
  • Room service
Leisure and activities
  • Boat excursions
  • Bicycles rental (Nearby)
Business services
  • Copy/print service availablePaying
Information message

Hotel location

Mercure Paris Opéra Louvre Hotel

95 Rue de Richelieu
75002 paris
france

Tel: +33825803939

Fax: (+33)1/42614820

Check-in from 14h00

Check out up to 12h00

  • BUS :  74 PROVENCE DROUOT MAIRIE DU 9EME

  • GARE DE L'EST :  39 RICHELIEU DROUOT

  • GARE ST LAZARE :  20 RICHELIEU DROUOT

  • ROISSY BUS :  OPERA / AUBER

  • * STATION :  8 RICHELIEU DROUOT

  • BOURSE :  3 BOURSE

  • RICHELIEU DROUOT :  9 RICHELIEU DROUOT

  • AUBER :  RER A AUBER

  • By plane

    PARIS ORLY At 21.3km / 13.24 miles

  • By plane

    PARIS ROISSY CDG At 30km / 18.75 miles

  • By car

    AUTOROUTE A1 At 8km / 5 miles

  • By car

    AUTOROUTE A4 At 10km / 6.25 miles

  • By car

    AUTOROUTE A6 At 12km / 7.5 miles

  • By train

    GARE DE L EST At 5km / 3.13 miles

  • By train

    GARE DE LYON At 4km / 2.49 miles

  • By train

    GARE DU NORD At 5km / 3.13 miles

  • By train

    GARE MONTPARNASSE At 5km / 3.11 miles

  • By train

    GARE SAINT LAZARE At 1.4km / 0.87 miles

GPS :48.871137, 2.339519

Our accommodation(s)

All of the Mercure Paris Opéra Louvre rooms are freshly renovated. For greater comfort, reserve one of our Privilege rooms or indulge in one of our Terrace Rooms or even one of our spacious Family Rooms.

Classic Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 13 m² / 140 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV

Superior Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 14 m² / 151 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV

Privilege Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 16 m² / 172 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV

Privilege Room with terrace and 1 double bed

  • Max. number of persons: 2
  • Area: From 16 m² / 172 sq ft
  • Views: City View *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV

Suite with 1 double bed and 1 single sofa bed

  • Max. number of persons: 3
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV

Superior Room with twin beds and 1 single sofa bed

  • Max. number of persons: 3
  • Area: From 14 m² / 151 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV

Superior Room with twin beds

  • Max. number of persons: 2
  • Area: From 14 m² / 151 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV

Classic Room with 1 double bed for 1 person

  • Max. number of persons: 1
  • Area: From 11 m² / 118 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
Rooms

Our guest reviews for
Mercure Paris Opéra Louvre Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

3,961 reviews

tripadvisor

TripAdvisor Rating 3.5/5

663 reviews

Reopening after lockdown

Customer review rating 4.5/5

Val Business - 06/09/2020 Confirmed reviews ALL

Good stay

Dear Madam L, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Opéra Louvre. It is always a pleasure to receive positive feedback. We will share your comments with our team. We sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Giové Beyeth Service relation clients Mercure Paris Opéra Louvre 95, Rue de Richelieu 75002 Paris Facebook Mercure Paris Opéra Louvre

most uncomfortable and basic. Avoid

Customer review rating 2.0/5

Frequent T. U. Business - 28/02/2020 Confirmed reviews ALL

the worse hotel bed I have slept on in years. This is at best a 3* hotel - no amenities in room; no leisure facilities and the most basic of breakfasts.

Dear Sir, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Opéra Louvre. The Mercure Opera Louvre propos the room service 7days/7 from 11am to 11pm. In all our room you may find amenities, the full room service menu. we would like to have more details on your comment regarding leisure. ( please let us know what you mean by no leisure) Our buffet breakfast as you have seen is a continental breakfast, apprecieted from other guest. we are sorry that your experience did not meet your expectations. Do not hesitate to contact us directly if you wish to discuss. We do wish you a nice day Sincerely, Giové Beyeth Service relation clients Mercure Paris Opéra Louvre 95, Rue de Richelieu 75002 Paris Facebook Mercure Paris Opéra Louvre

Good Stay!

Customer review rating 5.0/5

Angela S. Couples - 19/02/2020 Confirmed reviews ALL

It was our first time in this hotel and everything went perfect. We stayed at room 214, which has a good size and the bed is comfortable. Because its position, it is possible to go walking for almost all famous attractions in Paris, there is a metro station at the corner and plenty of options of bars, restaurants and theatre as well. The Indian restaurant just next door is fantastic, good food for a good price. I recommend this hotel!

Well located, room very small

Customer review rating 3.0/5

R. Solo - 19/02/2020 Confirmed reviews ALL

room very small but clean

Chère Madame, Nous vous remercions d’avoir pris le temps de nous écrire ce commentaire à la suite de votre séjour à l'hôtel Mercure Paris Opéra Louvre. Merci d'avoir apprécié la propreté de la chambre, la situation géographique de l'hôtel (au cœur de Paris) ainsi que le professionnalisme de nos équipes. Nous sommes ravis de constater que votre séjour se soit bien passé dans son ensemble. Comme la plupart des hôtels, nos chambres sont aux standards parisiens. Nous vous conseillons lors de votre prochain séjour d' opter si possible pour une chambre supérieure, plus spacieuse. Merci encore pour votre commentaire Une belle journée à vous Giové Beyeth. Service relation clients Mercure Paris Opéra Louvre 95, Rue de Richelieu 75002 Paris Facebook Mercure Paris Opéra Louvre

Very cosy and clean.

Customer review rating 4.5/5

Mimi Families - 17/02/2020 Confirmed reviews ALL

I stayed in one of your privilege rooms with a balcony. It was very quiet (the double doors are great), very clean (and the cleaning ladies were not loud) and very cosy. I felt so good i could have stayed a couple of days more-) I would book this room without hesitation and will recommend it too. Thank you very much and keep the good work!

Well located

Customer review rating 4.0/5

Clara Business - 15/02/2020 Confirmed reviews ALL

Nice stay, good breakfast.

Good stay

Customer review rating 5.0/5

Anonymous Solo - 14/02/2020 Confirmed reviews ALL

Easy check in, check out, friendly staff. Breakfast could be a bit better...

Great location

Customer review rating 5.0/5

Elena Solo - 12/02/2020 Confirmed reviews ALL

The hotel is located not far from Palais Garnier. Comfortable bed. Staff is helpful. The room was large for Paris, quiet and clean. Breakfast was fine but a little more fresh vegetables and fruit would have been great.

Dear Madam, Thank you very much for your good rating and your nice comments regarding your stay at the Hôtel Mercure Paris Opéra Louvre. We are glad the you appreciated the hotel location, the room confort, the breakfast and our staff. It is always a pleasure to receive positive feedback. We will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Giové Beyeth Service relation clients Mercure Paris Opéra Louvre 95, Rue de Richelieu 75002 Paris Facebook Mercure Paris Opéra Louvre

Well located hotel for Business Trips

Customer review rating 4.0/5

Geert Business - 06/02/2020 Confirmed reviews ALL

Stayed there already several times and you know what you get. Reception is friendly, Rooms are OK. Breakfast enjoyable.

Cher Monsieur , Un grand merci à vous pour cette belle note et ce beau commentaire suite à votre séjour à l'hôtel Mercure Paris Opéra Louvre. C'est un grand plaisir que vous servir et de lire que vous êtes satisfait du professionnalisme de notre personnel à votre égard et de nos prestations. Nous sommes toujours heureux de vous accueillir Cher Monsieur. Merci encore pour ce joli commentaire. A très bientôt. Cordialement Service relation clients Mercure Paris Opéra Louvre 95, Rue de Richelieu 75002 Paris Facebook Mercure Paris Opéra Louvre

Night staff - world class

Customer review rating 5.0/5

Aaron Business - 06/02/2020 Confirmed reviews ALL

The night shift receptionist was super helpful about getting to the airport when most public transportation was closed. When he got a call from me at the airport and I was in a panic because I thought I left my passport in the room, he quickly went to check the room for it. It was in my pocket but he was really positive about it. I’m not an early morning person so I appreciated the patience and excellent service. Well done!

Dear Sir We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Opéra Louvre. It is always a pleasure to receive positive feedback. We will share your comments with our team. This feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for have sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Giové Beyeth Service relation clients Mercure Paris Opéra Louvre 95, Rue de Richelieu 75002 Paris Facebook Mercure Paris Opéra Louvre

Dissapointment

Customer review rating 1.5/5

Anonymous Business - 03/02/2020 Confirmed reviews ALL

Welcoming was ok but it took too long. Open and unsecured wi-fi is not a good service. Room was clean but there was no desk even for working. It’s not good that providing e-mail address is obligatory. Breakfast was ok but very limited. There was even no light in the breakfast room. Overall, it was not a good experience.

Cher Madame, C'est avec une attention particulière que nous recevons votre commentaire à la suite de votre séjour à l'hotel Mercure Paris Opéra Louvre. Nous sommes désolés de constater que certaines prestations n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Il arrive qu'il ait plus de monde à certaines heures de check-in ou check-out, car tout le monde se présente au même moment et ce fut malheureusement le cas. Nous savons gérés et gérons quotidiennement ce genre de situation. La prise d'adresse email à l'arrivée n'a pour but principale que d'envoyer la facture directement au client. Il y'a aucune obligation à cela chère Madame. Nous sommes disposés et au service de nos clients durant leur séjour pour tout problème rencontré. Merci encore pour vos précieuses remarques qui nous aident au quotidien à améliorer la qualité de nos prestations. N'hésitez pas à nous contacter directement. Nous vous souhaitons une très belle Journée. Bien à vous Giové Beyeth Service relation clients Mercure Paris Opéra Louvre 95, Rue de Richelieu 75002 Paris Facebook Mercure Paris Opéra Louvre

That for 200€ a night

Customer review rating 1.0/5

Josip K. Business - 02/02/2020 Confirmed reviews ALL

Have not seen worse price / quality so far. The felling was so low I will hit my hands putting on my t shirt and I’m 180 cm

Cher Monsieur, C’est avec une attention particulière que nous avons pris connaissance de vos commentaires à la suite de votre séjour à l'hôtel Mercure Paris Opéra Louvre, merci à vous Notre établissement a été entièrement rénové en 2015 et récemment (2019) a eu lieu le ravalement complet de tout l'immeuble pour information. 15 ans sans rénovation comme vous le dites, nous parait exagérer. Nous constatons après vérification que vous avez bénéficié d'un tarif Corporate (meilleurs et plus avantageux) largement en dessous de celui que vous évoquez. Nous proposons à la vente des chambres avec des tarifs flexibles et promotionnels, bien bas et ceci en fonction des saisons permettant à nos clients d'avoir un large choix. Nous osons espérer que d'autres prestations aient été à la hauteur de vos attentes. Nous vous souhaitons une excellente Journée. Bien à vous. Giové Beyeth Service relation clients Mercure Paris Opéra Louvre 95, Rue de Richelieu 75002 Paris Facebook Mercure Paris Opéra Louvre

COMFORTABLE, GOOD LOCATION

Customer review rating 3.5/5

Ed Business - 28/01/2020 Confirmed reviews ALL

This hotel was as expected. It was adequate accommodation but it was not a negative experience. It met expectations and is good value for the location. I would probably stay there again.

Dear Sir, Thank you your comment regarding your stay at the Hôtel Mercure Paris Opéra Louvre. We do appreciate your positive feedback which is important for us and we are happy to see that you enjoyed almost your stay with us. It's Seems like your stay was an overall positive experience. We are sorry for the alarm which unfortunately was due to a customer taking a strong hot shower. Strong vapors in the room caused this alarm. On the other side, it is important for all of us to know and see that the fire safety systems work well. Regarding the iron service, we do have the special ironing room situated on the third floor and available 24/24, please for your next stay ask the front desk. Thank you again for your precious remarks. Hope to see you soon Sincerely, Giové Beyeth Service relation clients Mercure Paris Opéra Louvre 95, Rue de Richelieu 75002 Paris Facebook Mercure Paris Opéra Louvre

Well located

Customer review rating 3.5/5

Jo M. Families - 28/01/2020 Confirmed reviews ALL

A well located hotel with helpful and friendly staff. Rooms were small but clean and comfortable and the buffet breakfast had a nice selection. The hotel was within walking distance of the Louvre and plenty of restaurants.

Dear Sir, We do appreciate your comment regarding your stay at the Mercure Paris Opéra Louvre. We do appreciate to read that your stay was good. It is always a pleasure to receive positive feedback; it is serving as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for have sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Giové Beyeth Service relation clients Mercure Paris Opéra Louvre 95, Rue de Richelieu 75002 Paris Facebook Mercure Paris Opéra Louvre

Clean, well designed rooms in a great location

TripAdvisor rating 5.0/5

Rachel H Business - 15/01/2020 TripAdvisor review

The hotel is newly refurbished to a high standard of design, despite the fact that the rooms are rather small. The rooms are comfortable and clean and the location of the hotel is excellent. Staff are friendly and helpful.

Dear Madam, Thank you very much for this good rating and for your nice comment after your stay in Mercure Paris Opera Louvre. It's pleasure to read that you very much liked the hotel location and our staff, working hard to offer you a service that meets your expectations. We are happy to see that you enjoyed your stay with us. It's Seems like your stay was an overall positive experience. We all time doing our best to make your stay accommodating to your needs Thank you again for have sharing your experience, and we hope to welcome you next time. Sincerely, Giové Beyeth/ Quality Manager. Mercure Paris Opéra Louvre. 95, rue de Richelieu. 75002 Paris

PERFECT

Customer review rating 4.5/5

Ric Friends - 13/01/2020 Confirmed reviews ALL

PERFECT

Dear Sir, Thank you very much for this good rating and for your nice comment after your stay in Mercure Paris Opera Louvre. It's a really pleasure to read that you very much liked the hotel and our staff, working hard to offer you a service that meets your expectations Your feedback is important for us and we are happy to see that you enjoyed your stay with us. It's Seems like your stay was an overall positive experience. We all time doing our best to make your stay accommodating to your needs Thank you again for have sharing your experience, and we hope to welcome you next time. Sincerely, Giové Beyeth/ Quality Manager. Mercure Paris Opéra Louvre. 95, rue de Richelieu. 75002 Paris.

Comfortability mildly better than an ordinary 3-star hotel but definitely not matching a 4-star one

Customer review rating 3.5/5

Anonymous Friends - 12/01/2020 Confirmed reviews ALL

Room service must be improved. The cleaning staff did not speak English and could not understand us when she came in. Besides, there was no mug in the room but dispensible paper cup, which is neither convenient for tea or coffee (whose quality was also ordinary) nor environment-friendly. And the coffee mechine in the restaurant was out of service all the time!

Very enjoyable. Great location.

Customer review rating 4.5/5

Lincoln Couples - 11/01/2020 Confirmed reviews ALL

Located within walking distance of many Paris attractions. Nice sized rooms with great amenities. Courteous & helpful staff at front desk

Dear Sir, Thank you very much for this good rating and for your nice comment after your stay in Mercure Paris Opera Louvre. It's a really pleasure to read that you very much liked the hotel and our staff, working hard to offer you a service that meets your expectations. It's Seems like your stay was an overall positive experience. Your feedback is important for us and we are happy to see that you enjoyed your stay with us. Thank you again for have sharing your experience, and we hope to welcome you next time. Sincerely, Giové Beyeth Service relation clients Mercure Paris Opéra Louvre 95, Rue de Richelieu 75002 Paris Facebook Mercure Paris Opéra Louvre

Conforme à nos attentes

Customer review rating 5.0/5

Anonymous Business - 10/01/2020 Confirmed reviews ALL

Conforme

Cher Monsieur, Merci pour ce beau commentaire et cette belle note de 10/10 que vous nous attribuée suite à votre séjour à l'hôtel Mercure Paris Opéra Louvre. Nous sommes ravis de lire que vous avez apprécié l'ensemble des services et prestations proposés par l'hôtel. C'est surtout un plaisir pour nous de constater que votre séjour se soit bien passé dans son ensemble. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Merci encore pour votre commentaire Dans l’attente de vous accueillir de nouveau, nous vous souhaitons une bonne année 2020. Cordialement Giové Beyeth Service relation clients Mercure Paris Opéra Louvre 95, Rue de Richelieu 75002 Paris Facebook Mercure Paris Opéra Louvre

Breakfast

Customer review rating 2.0/5

Hana Families - 09/01/2020 Confirmed reviews ALL

I was not sure if I had booked a room with breakfast or not but I was told the breakfast hour and location when I checked in. The staff should've clarified about my booking instead saying the breakfast info to me. At that time, I naturally thought I had a reservation with breakfast. A few days later, as soon as I realized that I didn't book for breakfast, so I stopped using the restaurant in the morning.

Dear Hana Y., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Opéra Louvre. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. All reservation rate showed on booking time if the breakfast is or not including and these détails are mentionned on guest reservation and the hotel informed the guest regarding this information. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Giové Beyeth Service relation clients Mercure Paris Opéra Louvre 95, Rue de Richelieu 75002 Paris Facebook Mercure Paris Opéra Louvre

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