Mercure Paris Opéra Louvre Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 1,131 reviews

Best price
guarantee
Mercure Paris Opéra Louvre Hotel - Image 1
Mercure Paris Opéra Louvre Hotel - Image 2
Mercure Paris Opéra Louvre Hotel - Image 3
Mercure Paris Opéra Louvre Hotel - Image 4
95 Rue de Richelieu, 75002 PARIS, France

Description

Hotel extras

  • In the heart of Paris and 2 minutes from the metro

  • Close to numerous landmarks, restaurants, shops and museums.

  • Privilege Rooms and Family Rooms.

  • Free WIFI throughout the hotel.

  • Late 19th-century building with classic Parisian rooms.

Our accommodation(s)

Hotel location

Mercure Paris Opéra Louvre Hotel

95 Rue de Richelieu
75002 PARIS
France

GPS:48.871137, 2.339519

Telephone
Fax +33 1 42 61 48 20

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • Room service

2 breakfasts

We offer a buffet breakfast with a wide selection of food, served in our eighteenth-century dining rooms. If you prefer, you can order your breakfast in your room or choose the Express & Co. option.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,131 reviews

TripAdvisor Rating  3.7/5  719 reviews

Customer review rating 3.0/5

Patrick R. Couples - Confirmed reviews ALL

we have been here the second time. this time the weather outside was very cold. unfortunately the central heating in the hotel is not good enough. in order to get the bedroom warm we had to keep the bathroom door closed. the bathroom itself does not have heating at all. so we had an ice cold bathroom which is very upleasant. leaving the bathroom open would lead to both rooms being not sufficiently warm to feel comfortable. while we really love the location, we would not come here again in winter

Dear Patrick, Thank you very much for taking the time to share your experience with us and for choosing to stay with us again. We are truly sorry to learn about the heating inconvenience you encountered during your recent winter stay. Please accept our sincere apologies for the discomfort this caused, especially in the bathroom area. This situation was the result of an isolated technical issue, which was identified and resolved as quickly as possible by our maintenance team once it was brought to our attention. We are pleased to know that you continue to appreciate our location, and we regret that this incident impacted your overall comfort. Your feedback is extremely valuable to us, as it helps us continuously improve the experience we offer our guests. We genuinely hope to have the opportunity to welcome you back under more comfortable conditions and to fully restore your confidence in our hotel. Thank you again for your loyalty. Regards. Service Guest relation Mercure Paris Opéra Louvre 95, Rue de Richelieu 75002 Paris Facebook Mercure Paris Opéra Louvre.

Customer review rating 4.5/5

Benoit D. Friends - Confirmed reviews ALL

Amazing stay, in a true Parisian style hotel. The breakfast is authentic like French people love having with family.

Dear Benoit, Thank you very much for sharing such a lovely comment. We are truly delighted that you enjoyed the authentic Parisian spirit of our hotel and the warmth of our breakfast experience. It means a great deal to us that these moments reminded you of the way French families love to start their day together. Your loyalty and appreciation are sincerely valued, and we look forward to welcoming you back for another memorable stay in Paris. Thank you again. Kind regards Service Guest relation Mercure Paris Opéra Louvre 95, Rue de Richelieu 75002 Paris Facebook Mercure Paris Opéra Louvre.

Customer review rating 1.5/5

Hamid A. Solo - Confirmed reviews ALL

The reception service is very bad, they are not helpful and their attitude is bad

Dear Hamid, Thank you for taking the time to share your feedback. We are pleased to hear that you appreciated our location near the Louvre. However, we are truly sorry to learn about your experience with our reception service. This is certainly not the level of service we aim to provide to our guests. Your comments are very important to us, and we take them seriously. We would appreciate it if you could share more details about what happened during your stay, as this will help us better understand the situation and take the appropriate steps to improve our service. Thank you in advance for your time Remaining at your disposal. Regards. Service Guest relation Mercure Paris Opéra Louvre 95, Rue de Richelieu 75002 Paris Facebook Mercure Paris Opéra Louvre.

Customer review rating 4.5/5

Martin S. Couples - Confirmed reviews ALL

The location of the hotel is excellent - handy for the Metro (Richelieu-Drouot), walkable to the Louvre/Notre Dame/Galleries Lafayette/etc, plenty of restaurants nearby and a fairly quiet road with little traffic noise. We had a Privilege room on the 5th floor which was roomy by Parisian standards, clean and comfortable. The heating wasn't very efficient, but the room got warm at the highest setting. Plenty of choice at breakfast. The staff were helpful and pleasant. We would definitely stay here again.

Dear Mr. S., Thank you for your positive feedback regarding your recent stay at the Mercure Paris Opéra Louvre. We are delighted to hear that you appreciated our excellent location, the comfort of your Privilege room, and the variety offered at breakfast. Your comments about the heating efficiency have been noted, as we continually strive to enhance our guests' experiences. It is also rewarding to know that our staff contributed to your enjoyable visit. We look forward to welcoming you back in the future. Regards. Service Guest relation Mercure Paris Opéra Louvre 95, Rue de Richelieu 75002 Paris Facebook Mercure Paris Opéra Louvre.

Customer review rating 4.5/5

Mehmet O. Couples - Confirmed reviews ALL

as promised

Dear Mr. O., Thank you for your positive feedback. We are pleased to know that we met your expectations. Your satisfaction is important to us, and we look forward to welcoming you back in the future. Regards. Service Guest relation Mercure Paris Opéra Louvre 95, Rue de Richelieu 75002 Paris Facebook Mercure Paris Opéra Louvre.

In partnership with TripAdvisor

Other web-users rate our hotel

  • 532 reviews 9.6/10 Location
  • 645 reviews 6/10 Room
  • 573 reviews 8.9/10 Service
  • 11 reviews 3.1/10 WiFi
  • 281 reviews 8.1/10 Breakfast
  • 198 reviews 7.5/10 Cleanliness
  • 95 reviews 5.8/10 Value
  • 18 reviews 1.7/10 Bar

Powered by Trustyou

Our other establishments nearby

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.