Mercure Paris Opéra Faubourg Montmartre Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 1,038 reviews

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Mercure Paris Opéra Faubourg Montmartre Hotel - Image 1
Mercure Paris Opéra Faubourg Montmartre Hotel - Image 2
Mercure Paris Opéra Faubourg Montmartre Hotel - Image 3
Mercure Paris Opéra Faubourg Montmartre Hotel - Image 4
5 rue de Montyon, 75009 PARIS, France

Description

Hotel extras

  • 4-star hotel near the Grands Boulevards, on a quiet street

  • Art Deco façade and an atmosphere that pays tribute to Joséphine Baker

  • Bar Le Joséphine under a glass roof, just steps from the Folies Bergère

  • Triple rooms and a suite for a family stay in Paris

  • 3 meeting rooms for your seminars, up to 30 people

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Superior Room - 1 double bed

Photo out of - Superior Room - 1 double bed

For two, settle into this Superior room of at least 15 m², with Art Deco lines and soft tones. Slip into the queen-size bed or share a hot drink. Enjoy WiFi and a bottle of water on arrival.

  • Views:

    City View or Courtyard View

Max. number of persons
2
Area
From 15 m² / 161 sq ft

Bedding

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room

Comfort Features

  • Alarm clock
  • Brand Magazine
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 15 m² / 161 sq ft
  • Bedding 1 x Queen size bed(s)
  • Views: City View or Courtyard View
See availabilities

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room

Comfort Features

  • Alarm clock
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room

Comfort Features

  • Alarm clock
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Enjoy Paris as a party of three in this 18 m² family room with two single beds and a single sofa bed. Everyone has their own bed. Have a tea, plan your visits together and enjoy a peaceful hotel in the heart of Paris.

  • Views:

    City View

Max. number of persons
3
Area
From 18 m² / 193 sq ft

Bedding

Twin bed(s) x2

Single sofa bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room

Comfort Features

  • Alarm clock
  • Brand Magazine
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

After a show or a day of shopping on the Grands Boulevards, enjoy your Privilège room. Savour a Nespresso coffee, pamper yourself with Nuxe products and sink into Mercure’s premium bedding.

  • Views:

    City View or Courtyard View

Max. number of persons
2
Area
From 18 m² / 193 sq ft
Accessibility
Accessible room

Bedding

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini bar with free soft drinks
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room

Comfort Features

  • Alarm clock
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities
See availabilities

Hotel location

Mercure Paris Opéra Faubourg Montmartre Hotel

5 rue de Montyon
75009 PARIS
France

GPS:48.873059, 2.344612

Telephone
Fax +33 1 42 46 55 10
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 67 rooms
  • 3 rooms for people with reduced mobility
  • 67 non-smoking rooms
  • 7 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Shoe shine machine
  • Umbrellas

Pets

Pets allowed Additional charge

Catering

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

3 Meeting rooms

Family

Equipements for children

  • Bottle Warmer

Services for children

  • Board games available

JOSEPHINE

Photo out of - JOSEPHINE

Treat yourself to a drink at Joséphine, beneath the glass roof of our Art Deco hotel in Paris. Its intimate atmosphere invites quiet moments for two as well as conversation after a day at work. Enjoy our wine list and a selection of snacks.

Bar Type
BAR
Capacity
15
Accessibility
Accessible service
Telephone +33 1 47 70 26 10

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Pet allowed

Payment

  • Cash
  • Credit card
  • Apple Pay
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks

Snacks facilities

  • Cold snacks
  • Hot snacks

Treat yourself to a drink at Joséphine, beneath the glass roof of our Art Deco hotel in Paris. Its intimate atmosphere invites quiet moments for two as well as conversation after a day at work. Enjoy our wine list and a selection of snacks.

Start each day with a varied breakfast before heading out to explore Paris or meet up with your colleagues. Discover new flavours regularly: some of our products change every week, so there is always a reason to come back to our table.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,038 reviews

Customer review rating 5.0/5

John M. Couples - Confirmed reviews ALL

Dear Mr M., Thank you very much for your wonderful feedback and for choosing to stay with us for the second time! We are delighted to hear that you enjoyed your Privilege room its comfort and amenities as well as the warm welcome from our team. Your kind words about our staff are particularly appreciated. We will be sure to share your compliments with the entire team who will be delighted to know that their friendliness and attentiveness made your stay so enjoyable. It's always a pleasure to welcome returning guests and we look forward to having the opportunity to host you again for a third visit! Kindly, Camille.R - Front desk supervisor

Customer review rating 3.5/5

Abbi C. Couples - Confirmed reviews ALL

Dear Mrs C., Thank you for taking the time to share your feedback following your recent stay with us. We are delighted to hear that you appreciated our location, the friendliness of our team and the quality of our renovation. However, we are sorry to learn that our breakfast service did not fully meet your expectations. We have taken good note of your comments regarding the variety of products offered, particularly the absence of bacon, pancakes and healthier bread options. We also regret the inconvenience caused by the limited space in the breakfast room, as well as the waiting times for table clearing and food replenishment. We recognise the efforts made by our team but understand that the overall experience should have been more comfortable and efficient. Please be assured that your feedback has been shared with the relevant teams so that we can identify areas for improvement. We sincerely hope to have the opportunity to welcome you back and provide you with a much more satisfying experience. Kindly, Camille.R - Front desk supervisor

Customer review rating 0.5/5

Najoua B. Families - Confirmed reviews ALL

Dear, We are sorry to hear that the room size did not meet your expectations. Please note that the room dimensions are provided at the time of booking to help our guests make an informed choice according to their needs. We regret that the amenities provided did not fully meet your expectations. Nevertheless, we appreciate your positive comments regarding our location and the cleanliness of the room, as well as our staff. Thank you for sharing your feedback with us. We hope to have the opportunity to welcome you again under better circumstances. Kind regards, Thomas

Customer review rating 4.5/5

Patricia M. Couples - Confirmed reviews ALL

Dear, Thank you very much for your review and for your continued trust in our hotel. We are delighted to know that, after years of searching, you have found the perfect place to stay in Paris! It is always a pleasure to welcome you back, and we are thrilled that our hotel is perfect for you. We look forward to welcoming you again on your next visit and hopefully reaching that perfect 100/100! Kind regards,

Customer review rating 2.5/5

Graeme E. Solo - Confirmed reviews ALL

Thank you for taking the time to share your feedback. Please note that we have a wheelchair specifically adapted to the dimensions of our lift, which was offered to you during your stay. We understand, however, that you chose not to use it. Our team remains at your disposal throughout your stay to provide any assistance you may need and to ensure that your experience is as comfortable and enjoyable as possible. We are pleased to hear that you found your room clean, tidy and comfortable, although we regret that other aspects of your stay did not fully meet your expectations. We hope to have the opportunity to welcome you again and provide you with an even more enjoyable experience. Thomas

Dear Mr M., Thank you very much for your wonderful feedback and for choosing to stay with us for the second time! We are delighted to hear that you enjoyed your Privilege room its comfort and amenities as well as the warm welcome from our team. Your kind words about our staff are particularly appreciated. We will be sure to share your compliments with the entire team who will be delighted to know that their friendliness and attentiveness made your stay so enjoyable. It's always a pleasure to welcome returning guests and we look forward to having the opportunity to host you again for a third visit! Kindly, Camille.R - Front desk supervisor

Customer review rating 3.5/5

Abbi C. Couples - Confirmed reviews ALL

Fantastic quiet location with key sites walkable. Lots of great restaurants steps away. Beautifully renovated.

Dear Mrs C., Thank you for taking the time to share your feedback following your recent stay with us. We are delighted to hear that you appreciated our location, the friendliness of our team and the quality of our renovation. However, we are sorry to learn that our breakfast service did not fully meet your expectations. We have taken good note of your comments regarding the variety of products offered, particularly the absence of bacon, pancakes and healthier bread options. We also regret the inconvenience caused by the limited space in the breakfast room, as well as the waiting times for table clearing and food replenishment. We recognise the efforts made by our team but understand that the overall experience should have been more comfortable and efficient. Please be assured that your feedback has been shared with the relevant teams so that we can identify areas for improvement. We sincerely hope to have the opportunity to welcome you back and provide you with a much more satisfying experience. Kindly, Camille.R - Front desk supervisor

Customer review rating 0.5/5

Najoua B. Families - Confirmed reviews ALL

The rooms so small compared to the price we stayed 3 my husband and 2 year baby room wasn’t big for us we were struggling with luggage and everything Imagine you pay 360€ per night and you won’t get even a teeth brush Cleaning was ok stuff was ok

Dear, We are sorry to hear that the room size did not meet your expectations. Please note that the room dimensions are provided at the time of booking to help our guests make an informed choice according to their needs. We regret that the amenities provided did not fully meet your expectations. Nevertheless, we appreciate your positive comments regarding our location and the cleanliness of the room, as well as our staff. Thank you for sharing your feedback with us. We hope to have the opportunity to welcome you again under better circumstances. Kind regards, Thomas

Customer review rating 4.5/5

Patricia M. Couples - Confirmed reviews ALL

We always stay here now after years of searching for the perfect hotel for us. It suits us well

Dear, Thank you very much for your review and for your continued trust in our hotel. We are delighted to know that, after years of searching, you have found the perfect place to stay in Paris! It is always a pleasure to welcome you back, and we are thrilled that our hotel is perfect for you. We look forward to welcoming you again on your next visit and hopefully reaching that perfect 100/100! Kind regards,

Customer review rating 2.5/5

Graeme E. Solo - Confirmed reviews ALL

Not fully wheelchair lift to small for electric wheelchair had to leave in meeting rooms off reception. Breakfast buffet dissapointing. Cannot fault room clean,tidy and comfortable.

Thank you for taking the time to share your feedback. Please note that we have a wheelchair specifically adapted to the dimensions of our lift, which was offered to you during your stay. We understand, however, that you chose not to use it. Our team remains at your disposal throughout your stay to provide any assistance you may need and to ensure that your experience is as comfortable and enjoyable as possible. We are pleased to hear that you found your room clean, tidy and comfortable, although we regret that other aspects of your stay did not fully meet your expectations. We hope to have the opportunity to welcome you again and provide you with an even more enjoyable experience. Thomas

Customer review rating 5.0/5

Niki W. Friends - Confirmed reviews ALL

Good location. Helpful staff. A very clean and quiet room.

Thank you very much for your perfect 100/100 rating and for sharing your experience with us. We are delighted to know that you enjoyed your stay, particularly the helpfulness of our team, and the cleanliness and tranquillity of your room. It is always a pleasure to know that our guests can enjoy a peaceful and comfortable stay with us. We hope to have the pleasure of welcoming you back for another perfect few days in Paris. Thomas

Customer review rating 0.5/5

Vikas K. Business - Confirmed reviews ALL

Very very bad. I would not want to stay there again.

Thank you for taking the time to share your feedback. We are sincerely sorry to hear that your stay did not meet your expectations and that you encountered several inconveniences during your visit. We regret in particular the issues you experienced with the air conditioning, the ironing board, the room odour, the breakfast area and the elevator. We fully understand how frustrating it must have been to encounter several of these issues during the same stay. Our reception is available 24 hours a day precisely to assist our guests and find solutions to any unforeseen situation. We sincerely regret that we were not given the opportunity to address these concerns during your stay. We would have been very happy to intervene and do our utmost to improve your experience while you were with us. We truly hope that this experience will not be your lasting impression of our hotel. Thomas

Customer review rating 2.0/5

Daniel C. Families - Confirmed reviews ALL

Disappointing! Issues with cot, issues with service and wouldn’t accept Accor rewards points at checkout

Thank you for taking the time to share such detailed feedback. We are genuinely sorry that your experience did not meet your expectations and, in particular, that the handling of your Accor Rewards points at checkout caused such frustration. We fully understand your disappointment. Being unable to use your points as you expected, combined with the issues you encountered with the cot and the service, understandably affected your overall impression of your stay. This is certainly not the experience we aim to provide. Our reception is open 24 hours a day, precisely so that our team can assist our guests and find solutions to any unforeseen issue during their stay. We regret that we did not manage to resolve the difficulties you encountered to your satisfaction. Your comments have been shared with our team so that we can review these points carefully and improve both the consistency of our service and the support provided to our guests, particularly regarding loyalty programme benefits. We sincerely regret that we did not provide the smooth and reassuring experience you deserved, and we hope to have the opportunity to welcome you again and restore your confidence in our hotel. Thomas

Customer review rating 4.5/5

Lars V. Business - Confirmed reviews ALL

Good hotel experience. Just that the fridge heats up the cabinet.

Dear, Thank you very much for your rating and for your kind feedback. We’re delighted that you enjoyed our friendly team, and the new design of our lobby and rooms. We appreciate you bringing heat generated by the fridge to our attention and will look into it with our technical team. We hope to welcome you back soon and perhaps turn that 90/100 into a 100/100 next time! Thomas

Customer review rating 0.5/5

Jacques A. M. H. Business - Confirmed reviews ALL

Worst experience ever!! 2 star hotel is more than enough!! I received the privilege room dirty. Hair in my bed, asked them to change the sheets but they didnt!! They told me they did change but the hair was still there. There was lots of hair under the sink were the towels were placed, Dirty wood and and full of hair. Hair on the walls behind the door. Disgusting hotel. Breakfast was terrible and not fresh, with small variety! I asked for an omelet the wait shouted at me "NO" AND THEY STILL OWN ME MOENY LIKE 40EUROS THEY DIDNT RETURN IT.

We are sorry to read your feedback and sincerely regret that your stay did not meet your expectations. Following our phone call, we have taken note of the different points you raised. However, unfortunately, the information provided to us does not allow us to fully understand what happened or shed complete light on the incidents you described. We genuinely wish we could have had the opportunity to assist you during your stay. Our reception desk is available 24/7, and our team is always there to help our guests and resolve any issues as they arise. Had these concerns been brought to our attention during your stay, it would have been much easier for us to look into the situation, discuss it with you directly, and, most importantly, take action to address it. This would have been all the more possible given that you stayed with us for six nights. Regarding your comments about the cleanliness of the room and the breakfast service, we have taken them into consideration and will share them with the relevant teams so that they can be carefully reviewed. Please accept our sincere apologies if the service you received did not meet your expectations. We regret that you left our hotel with this impression and would have much preferred to have had the opportunity to find a solution for you during your stay. Thomas

Customer review rating 4.5/5

Martine D. D. Couples - Confirmed reviews ALL

Week end agreable

Merci beaucoup pour cette belle note de 80/100 et pour votre retour ! Nous sommes ravis que votre séjour se soit bien déroulé. Toute l’équipe vous remercie et espère avoir le plaisir de vous accueillir à nouveau très bientôt. Thomas

Customer review rating 5.0/5

Egor K. Solo - Confirmed reviews ALL

Friendly staff, early check-in and upgrade, specious room and nice experience

Dear Mr. K., Thank you very much for your kind review. We are delighted to hear that you had a fantastic stay with us and that you appreciated our friendly team, the early check-in, your room upgrade and the comfort of your room. Your satisfaction is the greatest reward for our team and we truly hope to have the pleasure of welcoming you back for another enjoyable stay in the near future. Kindly, Camille.R - Front desk supervisor

Customer review rating 2.5/5

Alejandro C. R. Business - Confirmed reviews ALL

I couldn't regulate the air conditioning from my room, I could hear my neighbours. The room was quite small. Breakfast was not great. Well located.

Dear Mr. C. R., Thank you for taking the time to share your feedback following your stay with us. We are sorry to learn that your experience did not fully meet your expectations. Please accept our sincere apologies for the inconvenience caused by the air conditioning and the noise disturbances. Regarding the room size, we are located in a historic Parisian building and the dimensions of our rooms reflect this architectural constraint. We also regret that our breakfast offering did not meet your expectations. We are nevertheless pleased to read that you appreciated our convenient location. We hope to have the opportunity to welcome you again in the future and provide you with a much more satisfying experience. Kindly, Camille.R - Front Desk Supervisor

Customer review rating 4.5/5

Borislav B. Business - Confirmed reviews ALL

Welcomed from staff , good room , good breakfast

Dear Mr. B., Thank you very much for sharing your positive feedback following your stay in our hotel. We are delighted to hear that you enjoyed our convenient location, the warm welcome from our staff, the comfort of your room, and our breakfast. Your kind words are greatly appreciated and will be shared with the entire team. We look forward to welcoming you back on your next visit. Kindly, Camille.R - Front desk supervisor

Customer review rating 3.5/5

Philip L. Couples - Confirmed reviews ALL

We check in on June 5 afternoon, the staff is very nice, and she upgrade us to a better room on the next two days, because we had booked for three nights. She is a very good staff and do her job well.

Dear Mr. L., Thank you very much for your kind review and for choosing to stay with us. We are delighted to hear that you enjoyed your stay and that our team member made such a positive impression on you. Providing excellent service and ensuring our guests have a comfortable experience are our top priorities. We are also pleased to hear that the room upgrade contributed to making your stay more enjoyable. Your compliments will be shared with the staff member concerned, who will be thrilled to know that her efforts were appreciated. We look forward to welcoming you back on your next visit. Kindly, Camille.R - Front desk supervisor

Customer review rating 2.5/5

Rayane E. A. Business - Confirmed reviews ALL

The hotel is well located for financial meetings in the city center, and the rooms are reasonably comfortable. However, overall, the experience is quite average in terms of quality and service. The common areas and lobby are very small, and the elevator does not meet typical hotel standards. The daytime reception staff can be somewhat unfriendly, although the restaurant staff are pleasant. We booked this hotel due to limited availability elsewhere, but in all honesty, there is no clear justification for a rate of €400 per night — even for business travel covered by a company. Overall rating: Average.

Dear Mr. A., Thank you for taking the time to share your detailed feedback following your stay at Mercure Paris Opéra Faubourg Montmartre. We are pleased to know that you appreciated the hotel’s central location for your business meetings and found the rooms comfortable. Regarding the elevator size, please allow us to clarify that the hotel is housed in a historic building. As such, the infrastructure, including the elevator, reflects the original architectural constraints, which limits any modification. Regarding the room rate, please note that June is a very busy period in Paris due to major trade fairs and events. Prices during this time are therefore aligned with high demand in the market and reflect the city’s overall pricing conditions. We are sorry to read that certain aspects of your stay did not fully meet your expectations. Your feedback is valuable and will be shared with our teams as part of our continuous improvement process. We hope to have the opportunity to welcome you again in the future for a more satisfying experience. Kindly, Camille.R - Front Office Supervisor

Customer review rating 5.0/5

Daniel L. Couples - Confirmed reviews ALL

We stayed Hôtel Mercure Paris Opéra Faubourg Montmartre for a week in late May. It was 90* plus in Paris that week. Room was cool and clean, breakfast was great. Staff was friendly and helpful. Would definitely stay here again.

Dear Mr. L., Thank you very much for taking the time to share your experience at Mercure Paris Opéra Faubourg Montmartre. We are delighted to hear that you enjoyed your stay with us and appreciated the comfort and cleanliness of your room. We are also pleased that you enjoyed our breakfast and found our team friendly and helpful throughout your stay. Your kind words and your intention to stay with us again are truly rewarding for our entire team. We look forward to welcoming you back on your next visit to Paris. Kind regards, Camille.R - Front Office Supervisor

Customer review rating 5.0/5

Ofer B. Friends - Confirmed reviews ALL

When we arrived there was an issue with our beds, and after talking to the front desk he helped us even though it was late and was very kind. Whenever we spoke with other staff they were also very nice. The stay was excellent and all the facilities were excellent.

Dear Mr B., Thank you very much for your wonderful review. We are delighted to hear that our front desk team was able to assist you promptly and kindly upon your arrival, despite the late hour. It is also a pleasure to know that your interactions with our staff were consistently positive and that you enjoyed your stay and our facilities. Your kind words will be shared with the team, and we look forward to welcoming you back on your next visit to Paris. Best regards, Alicia Receptionist

Customer review rating 3.0/5

Peretta A. Business - Confirmed reviews ALL

Lovely hotel, great room. Staff seem very disorganised.

Dear Mr Peretta, Thank you for your kind words about the hotel and your room. We also appreciate your feedback regarding your experience with our team. We value your comments and will use them to further improve the guest experience. We hope to welcome you back soon in better condition. Best regards, Alicia Receptionist

Customer review rating 5.0/5

Raymond V. Couples - Confirmed reviews ALL

Me and my wife visited Paris from the states. We were very pleased to find that the hotel was in a great location with a nearby metro station. The staff was very welcoming and friendly and had a room ready for us even though we’d arrive hours early. Loved the experience

Dear Mr. V., Thank you very much for your wonderful feedback. We are delighted to hear that you and your wife enjoyed your stay with us during your visit to Paris. Providing you with a warm welcome is a priority for us. Your kind comments about our team mean a great deal to us. We truly appreciate your trust and hope to have the pleasure of welcoming you both again on your next visit to Paris. Warm regards, Alicia Receptionist

Other web-users rate our hotel

  • 335 reviews 9.6/10 Location
  • 486 reviews 5.9/10 Room
  • 465 reviews 8.8/10 Service
  • 6 reviews 5/10 WiFi
  • 319 reviews 4.4/10 Comfort
  • 217 reviews 7.9/10 Breakfast
  • 145 reviews 7/10 Cleanliness
  • 115 reviews 4/10 Amenities

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