Mercure Paris Opéra Faubourg Montmartre Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 991 reviews

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Mercure Paris Opéra Faubourg Montmartre Hotel - Image 1
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Mercure Paris Opéra Faubourg Montmartre Hotel - Image 4
5 rue de Montyon, 75009 PARIS, France

Description

Hotel extras

  • ALLSAFE Certificate by Bureau Veritas for Covid-19 prevention

  • 67 air-conditioned rooms with fiber WIFI, tea and coffee facilities and free bottle of water.

  • Art Deco bar, buffet breakfast.

  • Family Rooms available.

  • Three seminar rooms with fiber-optic Internet and natural light. On-site catering.

Our accommodation(s)

Hotel location

Mercure Paris Opéra Faubourg Montmartre Hotel

5 rue de Montyon
75009 PARIS
France

GPS:48.873059, 2.344612

Telephone
Fax +33 1 42 46 55 10

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

JOSEPHINE

Relax over a drink in our bar Le Josephine, a nod to the artist who shaped the Folies Bergère in the 1930s, and discover our selection of wines and snacks served under the sublime art-deco glass.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  991 reviews

TripAdvisor Rating  3.6/5  988 reviews

Customer review rating 5.0/5

Salil B. Friends - Confirmed reviews ALL

Nice stay, good location Clean hotel, clean room Everyone in the Staff was very nice and friendly

Dear Salil B., Thank you for your kind feedback regarding your recent stay. We are pleased to hear that you enjoyed . Your satisfaction is our priority, and we hope to welcome you back soon. Best regards, Hôtel Mercure Paris Opéra Faubourg Montmartre.

Customer review rating 1.5/5

Ian P. Business - Confirmed reviews ALL

This is an older hotel, with small rooms and dysfunctional lift (completely taken over for the majority of the day by room service staff, who routinely block the door with carts to stop the tiny single lift being used. In- room facilities are poor. Plumbing noises from other rooms were very loud. Location quite good, and quiet enough that sleep quality was excellent. Platinum status largely ignored, save for a box containing to crumbling pieces of a caramel slice.

Customer review rating 3.0/5

Gilles F. Business - Confirmed reviews ALL

Noisy outside due to proximity with bars. But also because of the permanent stay until midnight of Uber food delivers located on the opposite side of the street.

Dear Gilles F., Thank you for your feedback regarding your recent stay. We appreciate your comments about our location. We acknowledge that noise can be an issue due to nearby establishments and deliveries. Your experience is important to us, and we will take your comments into consideration. Best regards, Hôtel Mercure Paris Opéra Faubourg Montmartre

Customer review rating 4.0/5

Brian O. Couples - Confirmed reviews ALL

Enjoyable stay, close to metro and varied choice of restaurants close buy. Very comfortable hotel, rooms were comfortable and clean despite being a little on the small side. Enjoyable breakfast and suited us both although I would think some customers would like a more extensive hot breakfast. All in all we loved our stay and would stay with you if we visit Paris again

Dear Brian O., Thank you for your kind words regarding your recent stay at our hotel. We are pleased to hear that you found our location convenient and enjoyed the comfort and cleanliness of your room. We appreciate your feedback about the breakfast options and will take it into consideration as we continually strive to enhance our offerings. We look forward to welcoming you back on your next visit to Paris. Best regards, Hôtel Mercure Paris Opéra Faubourg Montmartre

Customer review rating 1.5/5

Peter R. Couples - Confirmed reviews ALL

The staff were great. Disappointed the room was to small and hot, and noisy when the window was opened. And very sweaty because there was a plastic sheet fitted. Would not rate this room high.

Dear Mr. R., Thank you very much for taking the time to share your feedback and for your kind words regarding our team. We truly appreciate it. However, we are quite surprised by your rating and your comments about the room, as you did not come to see us during your stay. Our reception team is available 24/7 and would have been happy to assist you or offer a solution to make your stay more comfortable. Regarding the air conditioning, please note that as temperatures have recently dropped, the system was switched to heating mode. Had you informed us of your discomfort, we could have provided you with an individual cooling unit for your room. We sincerely hope to have the opportunity to welcome you again and offer you a stay that meets all your expectations. Kind regards, Camille.R - Front desk supervisor

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Other web-users rate our hotel

  • 334 reviews 9.6/10 Location
  • 481 reviews 6.1/10 Room
  • 484 reviews 9.1/10 Service
  • 327 reviews 4.3/10 Comfort
  • 233 reviews 8.8/10 Breakfast
  • 150 reviews 7.7/10 Cleanliness
  • 92 reviews 2.8/10 Amenities
  • 69 reviews 6.1/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.