Mercure Paris Opéra Faubourg Montmartre Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 1,003 reviews

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Mercure Paris Opéra Faubourg Montmartre Hotel - Image 1
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Mercure Paris Opéra Faubourg Montmartre Hotel - Image 3
Mercure Paris Opéra Faubourg Montmartre Hotel - Image 4
5 rue de Montyon, 75009 PARIS, France

Description

Hotel extras

  • ALLSAFE Certificate by Bureau Veritas for Covid-19 prevention

  • 67 air-conditioned rooms with fiber WIFI, tea and coffee facilities and free bottle of water.

  • Art Deco bar, buffet breakfast.

  • Family Rooms available.

  • Three seminar rooms with fiber-optic Internet and natural light. On-site catering.

Our accommodation(s)

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Room 1

Hotel location

Mercure Paris Opéra Faubourg Montmartre Hotel

5 rue de Montyon
75009 PARIS
France

GPS:48.873059, 2.344612

Telephone
Fax +33 1 42 46 55 10

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

JOSEPHINE

Relax over a drink in our bar Le Josephine, a nod to the artist who shaped the Folies Bergère in the 1930s, and discover our selection of wines and snacks served under the sublime art-deco glass.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,003 reviews

Customer review rating 5.0/5

Egor K. Solo - Confirmed reviews ALL

Dear Mr. K., Thank you very much for your kind review. We are delighted to hear that you had a fantastic stay with us and that you appreciated our friendly team, the early check-in, your room upgrade and the comfort of your room. Your satisfaction is the greatest reward for our team and we truly hope to have the pleasure of welcoming you back for another enjoyable stay in the near future. Kindly, Camille.R - Front desk supervisor

Customer review rating 2.5/5

Alejandro C. R. Business - Confirmed reviews ALL

Dear Mr. C. R., Thank you for taking the time to share your feedback following your stay with us. We are sorry to learn that your experience did not fully meet your expectations. Please accept our sincere apologies for the inconvenience caused by the air conditioning and the noise disturbances. Regarding the room size, we are located in a historic Parisian building and the dimensions of our rooms reflect this architectural constraint. We also regret that our breakfast offering did not meet your expectations. We are nevertheless pleased to read that you appreciated our convenient location. We hope to have the opportunity to welcome you again in the future and provide you with a much more satisfying experience. Kindly, Camille.R - Front Desk Supervisor

Customer review rating 4.5/5

Borislav B. Business - Confirmed reviews ALL

Dear Mr. B., Thank you very much for sharing your positive feedback following your stay in our hotel. We are delighted to hear that you enjoyed our convenient location, the warm welcome from our staff, the comfort of your room, and our breakfast. Your kind words are greatly appreciated and will be shared with the entire team. We look forward to welcoming you back on your next visit. Kindly, Camille.R - Front desk supervisor

Customer review rating 3.5/5

Philip L. Couples - Confirmed reviews ALL

Dear Mr. L., Thank you very much for your kind review and for choosing to stay with us. We are delighted to hear that you enjoyed your stay and that our team member made such a positive impression on you. Providing excellent service and ensuring our guests have a comfortable experience are our top priorities. We are also pleased to hear that the room upgrade contributed to making your stay more enjoyable. Your compliments will be shared with the staff member concerned, who will be thrilled to know that her efforts were appreciated. We look forward to welcoming you back on your next visit. Kindly, Camille.R - Front desk supervisor

Customer review rating 2.5/5

Rayane E. A. Business - Confirmed reviews ALL

Dear Mr. A., Thank you for taking the time to share your detailed feedback following your stay at Mercure Paris Opéra Faubourg Montmartre. We are pleased to know that you appreciated the hotel’s central location for your business meetings and found the rooms comfortable. Regarding the elevator size, please allow us to clarify that the hotel is housed in a historic building. As such, the infrastructure, including the elevator, reflects the original architectural constraints, which limits any modification. Regarding the room rate, please note that June is a very busy period in Paris due to major trade fairs and events. Prices during this time are therefore aligned with high demand in the market and reflect the city’s overall pricing conditions. We are sorry to read that certain aspects of your stay did not fully meet your expectations. Your feedback is valuable and will be shared with our teams as part of our continuous improvement process. We hope to have the opportunity to welcome you again in the future for a more satisfying experience. Kindly, Camille.R - Front Office Supervisor

Other web-users rate our hotel

  • 320 reviews 9.5/10 Location
  • 472 reviews 5.8/10 Room
  • 455 reviews 8.7/10 Service
  • 7 reviews 5.2/10 WiFi
  • 313 reviews 4/10 Comfort
  • 207 reviews 7.8/10 Breakfast
  • 143 reviews 7/10 Cleanliness
  • 106 reviews 3.7/10 Amenities

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