Information message

Mercure Paris Opéra Faubourg Montmartre Hotel 4 stars

Customer review rating 4.1/5 2,986 reviews

ALLSAFE approved hotel

Book this hotel
Room 1

Best price guarantee

How it works?
Mercure Paris Opéra Faubourg Montmartre Hotel
See on a map
+ 9 Services

Hotel extras

  • ALLSAFE Certificate by Bureau Veritas for Covid-19 prevention

  • 67 air-conditioned rooms with fiber WIFI, tea and coffee facilities and free bottle of water.

  • Art Deco bar, buffet breakfast.

  • Family Rooms available.

  • Three seminar rooms with fiber-optic Internet and natural light. On-site catering.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public outdoor parking (nearby)
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundry
Catering
  • Breakfast Paying
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Boat excursions
Business services
  • 3 Meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Paris Opéra Faubourg Montmartre Hotel

5 rue de Montyon
75009 paris
france

Tel: +33147702610

Fax: (+33)1/42465510

Check-in from 14h00

Check out up to 12h00

  • n°48- gare du nord/pte de Vanves :  48

  • n°67 - Pigalle/Pte de Gentilly :  67

  • n°85 Mairie St Ouen/ Luxembg :  85

  • GDS BOULEVARDS :  8-9 GDS BOULEVARDS

  • station CADET :  7 CADET

  • RER B :  CDG ORLY Gare du Nord

  • orlyval :  ORLY/ Paris Chatelet Halles

  • By plane

    PARIS ORLY At 18km / 11 miles

  • By plane

    ROISSY CDG At 20km / 12 miles

  • By train

    GARE DE L EST At 1.5km / 0.94 miles

  • By train

    GARE DU NORD At 1km / 0.63 miles

GPS :48.873059, 2.344612

Our accommodation(s)

Choose your room depending on the level of comfort you require: Classic, Superior or Privilege. And why not try our new Junior Suite with its wonderful Art Deco style?

Our restaurants and bars

JOSEPHINE

Relax over a drink in our bar Le Josephine, a nod to the artist who shaped the Folies Bergère in the 1930s, and discover our selection of wines and snacks served under the sublime art-deco glass.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 50

  • Maximum capacity: 40 people

  • Maximum banquet capacity: 3 people

Find out more

Our guest reviews for
Mercure Paris Opéra Faubourg Montmartre Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

2,986 reviews

tripadvisor

TripAdvisor Rating 3.5/5

915 reviews

Good location and access

Customer review rating 3.5/5

Jo Couples - 23/07/2021 Confirmed reviews ALL

Stay was good, room clean. Thé bathtub was a little bit small though. But overall good experience

Very nice business hôtel for a good price

Customer review rating 4.0/5

Ed Business - 09/07/2021 Confirmed reviews ALL

Easy

Nice location

Customer review rating 3.5/5

Anonymous Families - 26/06/2021 Confirmed reviews ALL

hotel placed in a very nice neighbourhood, calm surrounding nice rooms

Dear Mr C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Opéra Faubourg Montmartre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laëtitia NIVET, Directrice

Nice stay in the center of Paris

Customer review rating 4.5/5

Benoit H. Business - 10/06/2021 Confirmed reviews ALL

Well located, with a nice little terrace that allows you to eat outside when it sunny even if you are locked in due to the curfew

Perfect break in Paris during that pandemic time

Customer review rating 5.0/5

V. Couples - 19/04/2021 Confirmed reviews ALL

Hotel is located in nice and quiet location near by Opera and Montmartre Very professional staff at the reception Good and relaxing stay

GOOD

Customer review rating 4.5/5

A. Business - 16/02/2021 Confirmed reviews ALL

PARFAIT

Great stay

Customer review rating 5.0/5

Cyril S. Families - 14/10/2020 Confirmed reviews ALL

Well located. Extremely nice staff. Clean and practical rom.

Dear Mr S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Opéra Faubourg Montmartre. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laëtitia NIVET, Directrice

My first and certainly not my last stay in this house!

Customer review rating 5.0/5

Paul H. Solo - 01/10/2020 Confirmed reviews ALL

I should have been in this house last April, postponement due to Covid19, rescheduling has been treated very quick and professional. I booked my room incl. breakfast, which was a more secure step amid this pandemic than having it elsewhere. Due to Covid19 restrictions, no evaluation concerning services connected to my Platinum status could be made. Rooms are forbidden to be serviced until guest's check-out. But I will certainly come back, this is a promise.

Dear Mr H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Opéra Faubourg Montmartre. It was a great pleasure to welcome you after these monthes of closure, and furthermore to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laëtitia NIVET, Directrice

Visit Paris

Customer review rating 4.5/5

Dariusz Business - 29/09/2020 Confirmed reviews ALL

Very nice hotel in quite area but close of the centre.

Customer review rating 4.5/5

Anonymous Business - 07/09/2020 Confirmed reviews ALL

Overall good experience given the circonstances Nice anticipation with safety guidelines and in-room changes due to covid with dedicated email sent before hand Sadly, the bath plug did not work

Great location and reasonable price

Customer review rating 5.0/5

Yury Couples - 29/08/2020 Confirmed reviews ALL

It was my first time doing n Paris and this location was awesome, there are millions of cafes, shops, transportation systems in the neighborhood. Room was freshly renovated, nice and quiet

Good Stay

Customer review rating 4.0/5

B. Couples - 20/08/2020 Confirmed reviews ALL

rooms are modern and clean, hotel staff is very kind. The breakfast however could be better.

Good stay

Customer review rating 4.0/5

J. Business - 06/08/2020 Confirmed reviews ALL

Awesome

Good stay, but very rude and unfriendly receptionist I ever met

Customer review rating 1.5/5

Ciprian T. M. Families - 29/07/2020 Confirmed reviews ALL

Good location and amenities.The room was nice and new.The breakfast was fine considering the current circumstances of the Covid 19 pandemic. But, and there is a big BUT, I have lived the worst experience ever in a hotel, thanks to a receptionist that was very rude.My booking was a B&B one for 3 days.The last day I could no had breakfast because my flight was very early and I have asked Andrei, the Russian receptionist to have something like a box meal.He told me that it is impossible because the breakfast starts at 7 am and he can do anything.I have replied to him that his colleague who done the check in for me told me that it is possible.My request was based on the fact that anyway I pay the breakfast and I can not have it if full, but at least a fruit, yoghurt or a croissant to have as meal box.I have travelled with my kid and I think it is normal to have something to offer him as food at 5 am.I have replied to the staff that it is very unusual and my request could be easily solved, but instead he have started to speak to me in a very rude way and finally asked me to go with him outside the hotel to fight him, I suppose!!!!!!! I have traveled all over the world in dozens of countries, but what I have heard from him was beyond any imagination. That was the way he understood to treat a client, not to mention that I am a Good member of Accor chain hotels!! I am very angry and I will escalate this situation to the very top of Accor management.It was not the problem I have paid something I did no benefit of , but the way I was treated and talked is totally unacceptable

Dear Sir I am the hotel Manager of Mercure Opera Faubourg Montmartre, and I have just read your comment about your last stay in our hotel. I am sincerely sorry about what happened with one of our receptionnist, who was very rude to you ; I am so confused about it. You can be assured I will take the appropriate measures against this receptionnsit ; I cannot accept in our hotel a guest to not to be properly welcomed. Kindly accept the full compensation of your stay in the form of 4000 Le Club point, which will be issued to your Le Club account within the next few days. I would like to reiterate my commitment to high quality service. Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Opéra Faubourg Montmartre ; we are looking forward to welcoming you again at Mercure. Please do not hesitate to contact me during your next visit Best regards Laetitia NIVET

Hotel has excellent location, but stay was not good.

Customer review rating 1.5/5

Baiba S. Business - 21/07/2020 Confirmed reviews ALL

In the 4-star hotel rooms should be cleaned every day. In the Covid case especially - when guests are leaving the room, it can be perfect try cleaned and disinfected. I am traveling these days in France in Provance, Bretagne and everywhere rooms are cleaned daily. Why in Paris in your hotel it was not the case. Bed sheets were changed on the 4th day, when I asked for it. Garbage was carried out by myself. This is not acceptable for the price I was charged.

Dear MISSIS BAIBA S., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Opéra Faubourg Montmartre. I am sorry that your experience did not meet your expectations. The restrictions we apply are striclty rcommened by the Ministry of Health. As we are professionnal, we aply them, for your own security and the one of our staff. Sincerely, Laëtitia NIVET, Directrice

Poor

TripAdvisor rating 2.0/5

alessiomontonati Business - 06/07/2020 TripAdvisor review

I booked 3 rooms for 3 days. I expected much more attention and respect for the person who paid the entire 3 room bill for the 3 days Shame because the perconal was courteous. I don't know if I'll ever go back

Dear Sir I am sorry if the "tattention" you expected was not given. The whole staff and myself are used to welcome our guest with enthusiam. maybe you did not feel it because of the social distance our staff is required to keep. Nevertheless, you mention you staff was courteous (so we do not undertand very well in fact). regards

Stay in this hotel

TripAdvisor rating 2.0/5

dominiquechiesura Business - 02/02/2020 TripAdvisor review

Very poor sound isolation. Can hear any movement of next door resident. No choice to specific pelow. Very little space for meeting in lobby or room next to the breakfast room. Bathrooms are very basic

Dear Dominique We are sorry about the problems you encontered with sonorisation. We have made since then some works on the doors to improve the silence in the hotel. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards

Great Hotel at reasonable price

TripAdvisor rating 5.0/5

Traveler763718 Family - 07/01/2020 TripAdvisor review

The hotel staff was excellent, very professional and very customer centric. The breakfast was excellent. Attention to detail, cleanliness and services were outstanding. My family and I really enjoy the state.

Thanks for your kind comment about our hotel. I hope you enjoyed your stay in Paris. Laetitia NIVET & team

Clean and comfortable rooms

TripAdvisor rating 3.0/5

DianeinBE Couples - 04/01/2019 TripAdvisor review

Hotel conveniently located for Bvd Haussmann and the Galleries Lafayette. Basic amenities and breakfast was expensive for self service. Staff were extremely helpful and the rooms were very clean with coffee and tea making facilities provided. Good hotel if you are on a budget.

Dear CHRISTOPHE ARNAUD, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Opéra Faubourg Montmartre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Laetitia NIVET

No folly to stay near the Folies Bergere.

TripAdvisor rating 4.0/5

ParisPals Couples - 21/11/2018 TripAdvisor review

We received a warm welcome at reception and our room was ready. The room was clean and tidy and all the amenities were in good order. Excellent breakfast with plenty of choice and competent and helpful staff were on hand. We would look no further for a hotel on our next trip to Paris.

Dear Traveller, Thanks for you comment regarding the hotel. We are just located in front of Folies Bergère, where you can see during one year the Fashion show of Jean Paul Gaultier. I hope you have had the opportunity to get there. See you in Paris !

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in paris