Mercure Paris Opéra Faubourg Montmartre Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 980 reviews

Mercure Paris Opéra Faubourg Montmartre Hotel - Image 1
Mercure Paris Opéra Faubourg Montmartre Hotel - Image 2
Mercure Paris Opéra Faubourg Montmartre Hotel - Image 3
Mercure Paris Opéra Faubourg Montmartre Hotel - Image 4

Description

Hotel extras

  • ALLSAFE Certificate by Bureau Veritas for Covid-19 prevention

  • 67 air-conditioned rooms with fiber WIFI, tea and coffee facilities and free bottle of water.

  • Art Deco bar, buffet breakfast.

  • Family Rooms available.

  • Three seminar rooms with fiber-optic Internet and natural light. On-site catering.

Our accommodation(s)

Hotel location

Mercure Paris Opéra Faubourg Montmartre Hotel

5 rue de Montyon
75009 PARIS
France

GPS:48.873059, 2.344612

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

JOSEPHINE

Relax over a drink in our bar Le Josephine, a nod to the artist who shaped the Folies Bergère in the 1930s, and discover our selection of wines and snacks served under the sublime art-deco glass.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  980 reviews

TripAdvisor Rating  3.6/5  988 reviews

Customer review rating 4.0/5

Alan G. Families - Confirmed reviews ALL

The hotel was well located. Staff were friendly and helpful. Rooms were clean and comfortable. The bar in the hotel was small and lacking in atmosphere and breakfast facilities could be a little below expectations (e.g. orange juice machine not always working, tables not being re-set after guests left). Overall a positive experience!

Dear Mr. G., Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed our convenient location, the friendliness and helpfulness of our staff, as well as the cleanliness and comfort of your room. We also appreciate your feedback regarding the bar and the breakfast facilities. We will share your comments with our team to improve the atmosphere in the bar and ensure that tables are reset promptly. We are also sorry to hear about the occasional issue with the orange juice machine. Your feedback is valuable to us and helps us continue improving the quality of our services. We hope to have the pleasure of welcoming you back for an even more enjoyable stay. Kind regards, Camille.R - Front desk supervisor

Customer review rating 5.0/5

Salil B. Friends - Confirmed reviews ALL

Nice stay, good location Clean hotel, clean room Everyone in the Staff was very nice and friendly

Dear Salil B., Thank you for your kind feedback regarding your recent stay. We are pleased to hear that you enjoyed . Your satisfaction is our priority, and we hope to welcome you back soon. Best regards, Hôtel Mercure Paris Opéra Faubourg Montmartre.

Customer review rating 1.5/5

Ian P. Business - Confirmed reviews ALL

This is an older hotel, with small rooms and dysfunctional lift (completely taken over for the majority of the day by room service staff, who routinely block the door with carts to stop the tiny single lift being used. In- room facilities are poor. Plumbing noises from other rooms were very loud. Location quite good, and quiet enough that sleep quality was excellent. Platinum status largely ignored, save for a box containing to crumbling pieces of a caramel slice.

Customer review rating 3.0/5

Gilles F. Business - Confirmed reviews ALL

Noisy outside due to proximity with bars. But also because of the permanent stay until midnight of Uber food delivers located on the opposite side of the street.

Dear Gilles F., Thank you for your feedback regarding your recent stay. We appreciate your comments about our location. We acknowledge that noise can be an issue due to nearby establishments and deliveries. Your experience is important to us, and we will take your comments into consideration. Best regards, Hôtel Mercure Paris Opéra Faubourg Montmartre

Customer review rating 4.0/5

Brian O. Couples - Confirmed reviews ALL

Enjoyable stay, close to metro and varied choice of restaurants close buy. Very comfortable hotel, rooms were comfortable and clean despite being a little on the small side. Enjoyable breakfast and suited us both although I would think some customers would like a more extensive hot breakfast. All in all we loved our stay and would stay with you if we visit Paris again

Dear Brian O., Thank you for your kind words regarding your recent stay at our hotel. We are pleased to hear that you found our location convenient and enjoyed the comfort and cleanliness of your room. We appreciate your feedback about the breakfast options and will take it into consideration as we continually strive to enhance our offerings. We look forward to welcoming you back on your next visit to Paris. Best regards, Hôtel Mercure Paris Opéra Faubourg Montmartre

In partnership with TripAdvisor

Other web-users rate our hotel

  • 336 reviews 9.6/10 Location
  • 483 reviews 6/10 Room
  • 485 reviews 9.1/10 Service
  • 329 reviews 4.2/10 Comfort
  • 236 reviews 8.6/10 Breakfast
  • 153 reviews 7.4/10 Cleanliness
  • 94 reviews 2.9/10 Amenities
  • 69 reviews 6.1/10 Vibe

Powered by Trustyou

Our other establishments nearby