Mercure Paris Opéra Faubourg Montmartre Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 1,103 reviews

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Mercure Paris Opéra Faubourg Montmartre Hotel - Image 1
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Mercure Paris Opéra Faubourg Montmartre Hotel - Image 4
5 rue de Montyon, 75009 Paris, France

Description

Hotel extras

  • ALLSAFE Certificate by Bureau Veritas for Covid-19 prevention

  • 67 air-conditioned rooms with fiber WIFI, tea and coffee facilities and free bottle of water.

  • Art Deco bar, buffet breakfast.

  • Family Rooms available.

  • Three seminar rooms with fiber-optic Internet and natural light. On-site catering.

Our accommodation(s)

Hotel location

Mercure Paris Opéra Faubourg Montmartre Hotel

5 rue de Montyon
75009 Paris
France

GPS:48.873059, 2.344612

Telephone
Fax +33 1 42 46 55 10

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

JOSEPHINE

Relax over a drink in our bar Le Josephine, a nod to the artist who shaped the Folies Bergère in the 1930s, and discover our selection of wines and snacks served under the sublime art-deco glass.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,103 reviews

TripAdvisor Rating  3.5/5  978 reviews

The room was satisfactory and the location was excellent.

Customer review rating 3.5/5

Vrd Families - Confirmed reviews ALL

I liked the hotel and the amenities but I was charged for the room which had already been paid for. I am still waiting for the reimbursement of over 700 euros.

Dera Violet, Thank you very much for your feedback! We are delighted that you were satisfied with your room. We hope that, thanks to our location, you have been able to fully enjoy the beauty of Paris and all it has to offer. Once again, we apologize for the error made, rest assured that the reimbursement was made the same day of your departure, and that it should not take long to arrive in your bank account. We really hope to see again for a future stay ! Take care, Rose, customer relation manager

Lift not working, room very small

Customer review rating 1.5/5

Alex Business - Confirmed reviews ALL

I was given the smallest room in the hotel, even though I am a Gold member. It was on the floor where the lift did not work and facing the street, so very noisy. On one night, I came back late and there was nobody at reception and I had to ring the bell for 10 min before someone opened the door.

Dear Sir, I am truly sorry to learn that your stay has not lived up to your expectations. Your feedback is extremely valuable, and rest assured that we have looked into the situation to prevent this from happening in the future. If you decide to give us a second chance, know that our reception is available 24/24, and we would be happy to offer you another room in order to do everything possible for you to spend a peaceful night. Again, we apologize for the inconvenience. See you soon we hope, Alicia Réceptionniste

Well located but not what you expect from a 4 stars hotel

Customer review rating 2.0/5

Ben Business - Confirmed reviews ALL

Discussions prior my coming was not perfect. First email was barely in French, second was better (info and writing) but not perfect. Same for after my stay : the way the email was written was not professional. Then the room was not what you expect for a 4 stars hotel. It felt cheap. One bed light was not working, and a lot a little details. Global feeling of the room was old and cheap modifications/refurbishement

Dear Sir, I am truly sorry to learn that your stay has not lived up to your expectations due to poor email management. Your feedback is extremely valuable, and rest assured that we have looked into the situation to prevent this from happening in the future. If you decide to give us a second chance, know that our reception is available 24/24, and we would be happy to offer you another room in order to do everything possible for you to spend a peaceful night. Again, we apologize for the inconvenience. See you soon we hope, Alicia Réceptionniste

Good Location - Good Stay

Customer review rating 3.5/5

Eric G. Friends - Confirmed reviews ALL

Very friendly and helpful staff, which was a highlight of our stay. The shower was not designed well, as lots of water escaped under the swinging door. Breakfast was plentiful and very good.

Dear Eric G., Thank you for taking the time to leave us a note when you stay at the Mercure Paris Opéra Faubourg Montmartre. The Mercure team hopes to welcome you very soon during your future stay in Paris. Have a great day, The reception. Alicia Mercure Paris Opéra Faubourg Montmartre

Excellent stay!

TripAdvisor rating 5.0/5

enchostoyanov Families - TripAdvisor review

The location is just perfect if you want to visit central Paris. You need to walk 25 minutes to reach Louver and park. Instead of using the tube, just walk and see many sightseeing. Cleanness is at high level. You don't regret if you book this hotel.

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Other web-users rate our hotel

  • 366 reviews 9.6/10 Location
  • 523 reviews 6.3/10 Room
  • 552 reviews 9/10 Service
  • 340 reviews 4.3/10 Comfort
  • 268 reviews 8.6/10 Breakfast
  • 186 reviews 7.4/10 Cleanliness
  • 102 reviews 3.2/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.