Mercure Paris Opéra Faubourg Montmartre Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 999 reviews

Best price
guarantee
Mercure Paris Opéra Faubourg Montmartre Hotel - Image 1
Mercure Paris Opéra Faubourg Montmartre Hotel - Image 2
Mercure Paris Opéra Faubourg Montmartre Hotel - Image 3
Mercure Paris Opéra Faubourg Montmartre Hotel - Image 4
5 rue de Montyon, 75009 PARIS, France

Description

Hotel extras

  • ALLSAFE Certificate by Bureau Veritas for Covid-19 prevention

  • 67 air-conditioned rooms with fiber WIFI, tea and coffee facilities and free bottle of water.

  • Art Deco bar, buffet breakfast.

  • Family Rooms available.

  • Three seminar rooms with fiber-optic Internet and natural light. On-site catering.

Our accommodation(s)

Hotel location

Mercure Paris Opéra Faubourg Montmartre Hotel

5 rue de Montyon
75009 PARIS
France

GPS:48.873059, 2.344612

Telephone
Fax +33 1 42 46 55 10

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

JOSEPHINE

Relax over a drink in our bar Le Josephine, a nod to the artist who shaped the Folies Bergère in the 1930s, and discover our selection of wines and snacks served under the sublime art-deco glass.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  999 reviews

Customer review rating 4.5/5

Dickson N. Solo - Confirmed reviews ALL

I stayed for a week for leisure? My first time in Paris and was expecting petite rooms. Managed to snag an upgrade to the privilege room and early check in- good recognition of my platinum status. The hotel is going through some renovation so doesn’t look very glam at this stage but it didn’t bother me. It just didn’t feel like staying in a hotel since it doesn’t have the luxury feel. The staff were pleasant, friendly and helpful. The room was big enough I think bigger than what you’d get in standard hotels in Paris. The only downside from my stay was the fact that you had to press the intercom button every time you need to enter the hotel. I would’ve thought they’d be using the swipe card technology by now. I went out for a late night once with friends and came back very late at night. Reception wasn’t manned and I waited for about 20-30mins outside until someone heard the buzzer for me to get in. At that point I was very frustrated as I tried calling the hotel but also no pick up. I hope they change the entry system so that you just need the hotel swipe key to enter rather than someone manually pushing a button to let you in.

Dear Mr. N., Thank you very much for sharing your detailed feedback following your stay with us. We greatly appreciate the time you took to highlight both the positive aspects and areas for improvement. We are delighted to know that you enjoyed your upgraded in a Privilege room, the early check-in and that our staff made your stay pleasant, friendly, and helpful. It’s wonderful to hear that your first visit to Paris felt comfortable, like a home away from home. We sincerely apologize for the inconvenience you experienced with the entry system and the reception during late hours. Your comments are extremely valuable and we will review our access procedures to ensure a smoother experience for all our guests in the future. Regarding the room service cleaning scent, thank you for your suggestion about adding a more neutral or floral fragrance. We will certainly take this into consideration to enhance guest comfort. We hope to have the pleasure of welcoming you back to Paris and providing an even more seamless and enjoyable stay. Kindly, Camille.R - Front desk supervisor

Customer review rating 2.5/5

Souren K. Couples - Confirmed reviews ALL

great stuff. very good breakfast. unfortunately, we didn't get advised that the main lobby was under renovation.i missed the joy of full experiance of the hotel.

Dear Mr. K., Thank you for sharing your feedback regarding your recent stay. We are delighted to hear that you enjoyed our team and the breakfast. We also appreciate your comment about the lobby. Please accept our apologies for any inconvenience caused. The renovation work in the main lobby is necessary to modernize and enhance our hotel, ensuring a more comfortable and enjoyable experience for all our guests. We hope to have the pleasure of welcoming you again in the future so you can fully enjoy the updated facilities. Kindly, Camille.R - Front desk supervisor

Customer review rating 4.5/5

Michael M. Couples - Confirmed reviews ALL

The hotel room was confortable and clean. Friendly staff. Excellent location.

Customer review rating 2.0/5

Anthony R. Couples - Confirmed reviews ALL

Great location, friendly staff. The room was a bit grubby, and the noise of the renovation due to the noise of the drilling, and the room was vibrating.

Dear Mr. R., Thank you for taking the time to share your feedback following your stay with us. We are pleased to read that you appreciated our great location and found our staff friendly. However, we are truly sorry to learn that the cleanliness of your room did not meet your expectations and that the renovation works caused significant noise and disturbance during your stay. Please accept our apologies for the inconvenience. We hope to have the opportunity to welcome you again in the future and provide you with a much more comfortable experience. Kindly, Camille.R- Front desk supervisor

Customer review rating 4.5/5

Marko U. Solo - Confirmed reviews ALL

I recently stayed at the Mercure Opéra Faubourg Montmartre and was very pleased with the hotel’s excellent location, ideal for exploring Paris and conveniently close to public transportation. The room was comfortable and well maintained, although quite compact. It suited me well as a solo traveler, though it might feel a bit small for two guests. The breakfast was enjoyable, offering a good variety of fresh and tasty options. While my overall experience was positive, I do feel that the hotel’s 4-star rating sets expectations for international travelers slightly higher than the actual offering, which is closer to a solid 3-star level in terms of room size and amenities.

Dear Mr. U., Thank you very much for taking the time to share your detailed feedback following your stay at the Mercure Opéra Faubourg Montmartre. We are delighted to read that you appreciated our convenient location, the comfort and cleanliness of your room, as well as the quality and variety of our breakfast offering. Your positive comments are a great encouragement to our teams. We also thank you for your constructive remarks regarding room size and amenities. As our hotel is located in a historic Parisian building room dimensions may indeed be more compact than in some international standards. We hope to have the pleasure of welcoming you again during a future visit to Paris. Kindly, Camille.R - Front desk supervisor

Other web-users rate our hotel

  • 340 reviews 9.5/10 Location
  • 486 reviews 5.7/10 Room
  • 485 reviews 8.7/10 Service
  • 7 reviews 3.7/10 WiFi
  • 338 reviews 4.1/10 Comfort
  • 228 reviews 8.6/10 Breakfast
  • 161 reviews 7.1/10 Cleanliness
  • 99 reviews 3.4/10 Amenities

Powered by Trustyou

Our other establishments nearby