Mercure Paris Opéra Faubourg Montmartre Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 1,024 reviews

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Mercure Paris Opéra Faubourg Montmartre Hotel - Image 1
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Mercure Paris Opéra Faubourg Montmartre Hotel - Image 4
5 rue de Montyon, 75009 PARIS, France

Description

Hotel extras

  • ALLSAFE Certificate by Bureau Veritas for Covid-19 prevention

  • 67 air-conditioned rooms with fiber WIFI, tea and coffee facilities and free bottle of water.

  • Art Deco bar, buffet breakfast.

  • Family Rooms available.

  • Three seminar rooms with fiber-optic Internet and natural light. On-site catering.

Our accommodation(s)

Hotel location

Mercure Paris Opéra Faubourg Montmartre Hotel

5 rue de Montyon
75009 PARIS
France

GPS:48.873059, 2.344612

Telephone
Fax +33 1 42 46 55 10

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

JOSEPHINE

Relax over a drink in our bar Le Josephine, a nod to the artist who shaped the Folies Bergère in the 1930s, and discover our selection of wines and snacks served under the sublime art-deco glass.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,024 reviews

Customer review rating 4.5/5

Michael M. Couples - Confirmed reviews ALL

The hotel room was confortable and clean. Friendly staff. Excellent location.

Customer review rating 2.0/5

Anthony R. Couples - Confirmed reviews ALL

Great location, friendly staff. The room was a bit grubby, and the noise of the renovation due to the noise of the drilling, and the room was vibrating.

Dear Mr. R., Thank you for taking the time to share your feedback following your stay with us. We are pleased to read that you appreciated our great location and found our staff friendly. However, we are truly sorry to learn that the cleanliness of your room did not meet your expectations and that the renovation works caused significant noise and disturbance during your stay. Please accept our apologies for the inconvenience. We hope to have the opportunity to welcome you again in the future and provide you with a much more comfortable experience. Kindly, Camille.R- Front desk supervisor

Customer review rating 4.5/5

Marko U. Solo - Confirmed reviews ALL

I recently stayed at the Mercure Opéra Faubourg Montmartre and was very pleased with the hotel’s excellent location, ideal for exploring Paris and conveniently close to public transportation. The room was comfortable and well maintained, although quite compact. It suited me well as a solo traveler, though it might feel a bit small for two guests. The breakfast was enjoyable, offering a good variety of fresh and tasty options. While my overall experience was positive, I do feel that the hotel’s 4-star rating sets expectations for international travelers slightly higher than the actual offering, which is closer to a solid 3-star level in terms of room size and amenities.

Dear Mr. U., Thank you very much for taking the time to share your detailed feedback following your stay at the Mercure Opéra Faubourg Montmartre. We are delighted to read that you appreciated our convenient location, the comfort and cleanliness of your room, as well as the quality and variety of our breakfast offering. Your positive comments are a great encouragement to our teams. We also thank you for your constructive remarks regarding room size and amenities. As our hotel is located in a historic Parisian building room dimensions may indeed be more compact than in some international standards. We hope to have the pleasure of welcoming you again during a future visit to Paris. Kindly, Camille.R - Front desk supervisor

Customer review rating 4.0/5

Nick B. Families - Confirmed reviews ALL

The hotel is in a great location for transport, key sights and dining out. The hotel was very comfortable but rooms could do with an upgrade. The reception and bar area were being upgraded at the time of our stay but this had little impact on us and I believe from talking to the girl on reception that this is part of a rolling upgrade across the hotel. We would stay here again when we next visit Paris and will look forward to visiting once all the works are complete.

Dear Mr. B., Thank you very much for sharing your detailed review following your stay with us. We are delighted to hear that you enjoyed the location, comfort, and overall experience at our hotel. We are especially pleased to read that you plan to stay with us again. Also, we would like to inform you that the rooms will be renovated after the ongoing upgrades to the reception and breakfast area are completed. We are confident that these improvements will make your next visit even more enjoyable. We very much look forward to welcoming you back to our hotel in the near future. Kindly, Camille.R - Front desk supervisor

Customer review rating 2.0/5

Bari B. Families - Confirmed reviews ALL

Not value for money, Hotel was under renovation, internet connection bad. Not a very welcoming service

Dear Mr. B., Thank you for taking the time to share your feedback following your stay with us. We sincerely regret that your experience did not meet your expectations. Please accept our apologies for the inconvenience caused by the ongoing renovations, the internet connection issues, and any aspect of our service that felt less welcoming. Your comments are very important to us and will be shared with our team as part of our continuous efforts to improve. We hope to have the opportunity to welcome you back in the future and provide a much more enjoyable experience. Kindly, Camille.R - Front desk supervisor

Other web-users rate our hotel

  • 344 reviews 9.5/10 Location
  • 501 reviews 5.7/10 Room
  • 495 reviews 8.7/10 Service
  • 7 reviews 4.9/10 WiFi
  • 344 reviews 4/10 Comfort
  • 233 reviews 8.5/10 Breakfast
  • 155 reviews 7/10 Cleanliness
  • 98 reviews 3.5/10 Amenities

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