Mercure Paris Opéra Faubourg Montmartre Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 985 reviews

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Mercure Paris Opéra Faubourg Montmartre Hotel - Image 1
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Mercure Paris Opéra Faubourg Montmartre Hotel - Image 4
5 rue de Montyon, 75009 PARIS, France

Description

Hotel extras

  • ALLSAFE Certificate by Bureau Veritas for Covid-19 prevention

  • 67 air-conditioned rooms with fiber WIFI, tea and coffee facilities and free bottle of water.

  • Art Deco bar, buffet breakfast.

  • Family Rooms available.

  • Three seminar rooms with fiber-optic Internet and natural light. On-site catering.

Our accommodation(s)

Hotel location

Mercure Paris Opéra Faubourg Montmartre Hotel

5 rue de Montyon
75009 PARIS
France

GPS:48.873059, 2.344612

Telephone
Fax +33 1 42 46 55 10

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

JOSEPHINE

Relax over a drink in our bar Le Josephine, a nod to the artist who shaped the Folies Bergère in the 1930s, and discover our selection of wines and snacks served under the sublime art-deco glass.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  985 reviews

Customer review rating 4.5/5

Nancy N. Families - Confirmed reviews ALL

Family friendly. We enjoyed having a room that was equipped with a double bed for us and a separate twin bed for our son. Super convenient and comfortable. Also the hotel is in a great location with much to see within blocks.

Dear Mrs. N., Thank you very much for your kind feedback regarding your stay. We are delighted to hear that you and your family enjoyed the comfort and layout of your room and that it perfectly suited your needs. It's also a pleasure to know that our location allowed you to fully enjoy the surroundings. We truly hope to have the pleasure of welcoming you and your family again very soon. Kindly, Camille.R - Front desk supervisor

Customer review rating 1.5/5

Remco M. Solo - Confirmed reviews ALL

While the location is great and most of the hotel facilities as well, I will not come back again. The airco is not working for the whole hotel "due to the season". There was a lot of heat in the room and I was advised to open a window and put a ventilator in front of it. No minibar / small fridge, while it was advertised and something I look for when booking a room. No minibar available to be put in my room / no other room available to change to. Shower is great, but with my 1m90 I was constantly bumping my head against the shower head. Caused by the elevated cabin, which leaves limited space to the roof. No recognition at all of Accor Platinum status, even no welcome amenity.

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

The hotel is very well located in central Paris, near good metro stops. The room was very small, but to be expected in Paris. The room was extremely warm despite the radiators being off and the weather being reasonably fair. the AC did not seem to work at all.

Dear Mr Haye, Thank you for taking the time to share your feedback following your stay with us. We are delighted to read that you appreciated our central location and the comfort of your room. We are sorry that you experienced discomfort due to the room temperature. Please note that during this time of year, our air conditioning system is not yet in operation, which may explain why it was not functioning. We understand that this may have impacted your comfort and apologize for the inconvenience caused. We hope to have the pleasure of welcoming you again for a more comfortable stay. Kindly, Camille.R - Front desk supervisor

Customer review rating 4.0/5

Roy J. Business - Confirmed reviews ALL

Ok

Dear Mr. J., Thank you very much for your feedback. We are delighted to hear that you appreciated the calm and the location of our hotel. It was a great pleasure to welcome you again and we look forward to hosting you on your next stay in Paris. Kindly, Camille.R - Front desk supervisor

Customer review rating 0.5/5

Alexandre L. Business - Confirmed reviews ALL

Disappointing

Dear Mr. L., Thank you for sharing your feedback following your recent stay with us. We are sorry to read that your experience did not meet your expectations. However, we would like to point out that despite the concerns raised in your reviews after each of your stays with us you continue to choose our hotel, which we sincerely appreciate. We would be grateful if you could provide us with more detailed information regarding the aspects you feel need improvement. Your input is valuable and helps us better understand how we can enhance our services. Regarding the works currently taking place in the hotel please note that they are essential in order to improve the overall quality of our property and the comfort of our guests. We do our best to minimize any inconvenience caused. Thank you for your understanding. Kindly, Camille.R - Front desk supervisor

Other web-users rate our hotel

  • 325 reviews 9.5/10 Location
  • 463 reviews 5.4/10 Room
  • 461 reviews 8.8/10 Service
  • 7 reviews 5.2/10 WiFi
  • 312 reviews 3.9/10 Comfort
  • 211 reviews 8.1/10 Breakfast
  • 147 reviews 7/10 Cleanliness
  • 103 reviews 3.2/10 Amenities

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