ibis Paris Opera la Fayette Hotel 3 stars

Very friendly and helpful reception. Rooms not enormous but perfectly adequate and very clean. Bed comfortable and plenty of hot water for the shower. Very tasty continental breakfast and good coffee.

Loved this hotel! Room was clean, bed was comfortable, shower water temperature - perfect!

Stayed here many times because of location. Not so good this time as we were not warned of noisy building works going on. There are plenty other hotels to choose from without having to walk through a building site

The website was extremely slow. If my friends didn't already book their rooms at the hotel, I would have given up and found a different hotel. The hotel and staff were very nice.

There was some renovation while I was staying in the lobby and breakfast room, but the rooms are comfortable and the shower force is good !

Prior to our arrival or even before, during or after booking we were NOT notified that the hotel was under construction. Everyday we were woken up by construction noises be it by hammering, ... After we passed the initial shock that the hotel looked nothing like the pictures we checked-in and went to our room. As soon as the elevator doors opened to our floor we were greeted by the most horrible smell that came from the hallways of old, not cleaned carpet or mold smell. Once we reached our room we were pleasantly surprised, Thank God the floor is not carpeted, it was clean, and everything in order, that is until we sat in the bed. There is no mattress, only a sorry excuse for a bedding which was super uncomfortable. The A/C in the room did not work and it was super hot inside. That meant since it was cool outside we had to sleep with the window open so the room would cool down. The next morning we went to eat our breakfast, we put our bread on the toaster thinking it was a normal one that the bread comes up once it is done and went to pour our coffees. While getting them we noticed the bread burning and the hotel staff came running in. The kitchen and guest services personal started to yell at us in French, knowing fully well that we speak Spanish and English. We felt attacked. Here’s what we didn't know: the toaster is placed just bellow the fire alarm. Thats set the whole hotels fire alarm off. After the incident had passed aprox. Half and hour they were still yelling at us. Definitely not worth what was charged. DO NOT RECOMMEND!

first of all the room was very small, without any proper closet to aragne the clothes, also, the wall are very thin, and you can hear everything from the coriddor. second, in the first 2 nights there was no wifi in the room and it really ruind my stay, because i needed to be connected with work, and of course with my family that i left at home

Perfect location, comfortable, very good breakfast... Diego in reception was very helpful and friendly. Diego represents a great added value to this company!

With my wife we enjoyed our stay in ibis La Fayette, the staff was friendly and efficient, the room was clean. The hotel situation is also a positive point, near grand boulevard and opera.

Perfectly what we expected.

I have stayed in Ibis hotels many times before and booked this hotel based on trusting the brand for a 4 night stay in Paris. I would say that this particular hotel fell below the standards I was expecting. Whislt the hotel rooms are clean and tidy there are no facilities provided. No safety deposit box, no tea/coffee makinf facilities and only 2 small towels provided. The bar area was extremely small and as a result I didnt use it. I was expecting a little more to be honest and would not stay at this particular hotel again.

Stay overall is good . Just the receptionist is unprofessional and show unpleasant attitude. When ask about invoice address need to change, her reply was “this is not important?” Worse customer service I ever encounter with Accor and I was surprise with the answer she gave. When I request for late check out just in case I can’t make it for 12pm she told me no late check out and I need to emphasised I’m Accor member and she said she need to check with manager which I didn’t saw anyone there and no phone called were made then she say yes u can check out at 2pm. I felt Very uncomfortable that time just because I’m Asian to deserve this type attitude ? I would like to emphasised again . Stay is good . But the service from the young rude lady staff NO.

Everything with the hotel was fine. The missing public transportation was more of an issue.

My mom and I were very happy with the size and the cleanliness of the room. Kudos to the housekeeping team.

Everything perfect.