Hotel Faubourg Galant Paris, Handwritten Collection 4 stars

Customer review rating (ALL Rating) 4.8/5 173 reviews

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Description

Hotel extras

  • Close to the Galeries Lafayette and the Grands Boulevards

  • Rooms available for two, three or four people

  • In the heart of the 9th arrondissement, a historic district of Paris

  • The hotel features a meeting room for up to 15 delegates

  • The hotel is located close to three metro stations

Our accommodation(s)

Hotel location

Hotel Faubourg Galant Paris, Handwritten Collection

19 Rue Buffault
75009 PARIS
France

GPS:48.876001, 2.342037

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

BAR FAUBOURG GALANT

24-hour lobby bar

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  173 reviews

TripAdvisor Rating  4.5/5  16 reviews

Certificate of excellence 2024

Beautifully Renovated Hotel with Great Breakfast. Weak Issue Management Overshadowed Experience

TripAdvisor rating 2.0/5

Wills_au TripAdvisor review

My second stay at this property and a bit of a let down, expect for the breakfast team, which is quite wonderful! As everyone mentions, decoration is immaculate in this hotel, it's fairly new. The credit card terminal receipt betrays this used to be a Ibis property. The size of the bathroom is a reminder of that. This trip (multiple nights) was a let down: - No Accor status recognition, no welcome amenity (was told "we ran out", and then was told (lied to) at check out that I had to ask for it). Either way, not a way to treat your elite. - Housekeeping was all over the place. Items were not replaced. A housekeeping baskets was forgotten in the room in one instance. Housekeeping seems to be told to collect left out room keys. We had to request new room keys at least 3 times. - Maintenance/Basic issue Management was nonexistent. Sink was not draining properly, the toilet seat was wobbly. That was reported but nothing was done. Only to find out that the issue was not entered in any system. I'm not sure this was even done for the next customer... On paper, this is a great property, but staff lacks of experience with issue management.

Customer review rating 5.0/5

Vania D. P. Families - Confirmed reviews ALL

The hotel combines elegance, comfort, and a welcoming atmosphere, with impeccable rooms that are beautifully decorated and thoughtfully designed to provide rest and well-being. The location is excellent, allowing easy access to enjoy Paris while offering peace and comfort upon returning to the hotel. From the very first moment, I felt extremely well welcomed, with attentive, professional service that was always available to make my stay even more special.

Dear Miss D. P., Thank you for your kind words regarding your recent stay at Hotel Faubourg Galant Paris - Handwritten Collection. We are delighted to hear that you found our hotel to be a blend of elegance and comfort, and that our location contributed positively to your experience in Paris. It is truly rewarding to know that our team made you feel welcomed with attentive service, enhancing your stay. We appreciate your feedback and look forward to welcoming you back in the future, as we continue to improve Handwritten Collection experiences. Warm regards Chiara Bourque Première D. Réception | Front Office Supervisor

Very nice, modern hotel

TripAdvisor rating 5.0/5

Seb P TripAdvisor review

This hotel is great, only a few months old too. The staff are super nice, the rooms are comfortable , the breakfast is awesome too : they offer things from french cuisine + you can order personalized eggs The only downside is that you may sometimes hear some noise because renovations are still ongoing, but that’s probably not the hotel’s fault.

Your best stay in Paris

TripAdvisor rating 5.0/5

frankofan TripAdvisor review

The best hotel I have stayed at in Paris. It's beautiful and elegant and quiet. The staff is brilliant - always ready to help you with anything. I want to specially mention the young man in the breakfast room who was very attentive, nice and kept what kind of breakfast I like in mind. It's in itself a reason to visit Paris!

Customer review rating 5.0/5

Charlotte G. Couples - Confirmed reviews ALL

Perfectly located

Dear Charlotte , Thank you for your kind words. We are delighted to hear that you enjoyed your stay and appreciated our prime location. We hope to welcome you back soon for another lovely experience. Chiara Bourque Première de Réception | Front Office Supervisor

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Other web-users rate our hotel

  • 407 reviews 9.8/10 Location
  • 459 reviews 7.1/10 Room
  • 686 reviews 9.6/10 Service
  • 356 reviews 9.3/10 Breakfast
  • 285 reviews 6.8/10 Comfort
  • 196 reviews 8.7/10 Cleanliness
  • 148 reviews 9.1/10 Vibe
  • 111 reviews 7.8/10 Amenities

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