ibis Paris Opera la Fayette Hotel 3 stars

Customer review rating 4.1/5 3,506 reviews
ibis Paris Opera la Fayette
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Room 1

Number of guests
Children's age

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Hotel extras

  • Close to the Galeries Lafayette and the Grands Boulevards

  • Twin, triple and quadruple rooms available on request!

  • In the heart of the historic Paris district of SoPi

  • The hotel features a meeting room for up to 15 delegates

  • The hotel is located close to three metro stations

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public outdoor parkingPaying
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioning
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
Catering
  • Breakfast
  • 1 bar(s)
Business services
  • 1 meeting room(s)
  • Copy/print service available

Hotel location

ibis Paris Opera la Fayette

19 Rue Buffault
75009
paris
france

Tel: +33142802727

Fax: (+33)1/48781304

Contact email

Check-in from 12h00

Check out up to 12h00

  • BUS N 26 :   26 CADET

  • BOURSE :   3 BOURSE

  • GRANDS BOULEVARDS :   8 GRANDS BOULEVARDS

  • METRO LIGNE 7 :   7 CADET

  • NOTRE DAME DE LORETTE :   12 NOTRE DAME DE LORETTE

  • AUBER :   RER A AUBER

  • By plane

    CHARLES DE GAULLE At 25km / 15.54 miles

  • By plane

    ORLY At 20km / 12.43 miles

  • By train

    GARE D'AUSTERLITZ At 5km / 3.11 miles

  • By train

    GARE DE L'EST At 1km / 0.62 miles

  • By train

    GARE DE LYON At 5km / 3.11 miles

  • By train

    GARE DU NORD At 1.5km / 0.93 miles

  • By train

    GARE MONTPARNASSE At 4km / 2.49 miles

  • By train

    GARE SAINT LAZARE At 1.5km / 0.93 miles

GPS :48.876001, 2.342037

Our accommodations

Just like being at home... Welcoming, modern, spacious and comfortable, with a cozy bed and functional bathroom. There's everything you need to enjoy your stay and much more besides. The latest generation Poppy Style Rooms have been completely renovated.

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Standard Room with twin beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Room with 1 double bed and 1 sofa bed for 1

  • Max. number of persons: 3
  • Area: From 21
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Suite with1 double bed and 1 double sofa bed

  • Max. number of persons: 4
  • Area: From 21
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Our restaurants and bars

BAR RENDEZ VOUS

Photo non contractuelle / Strictly non binding

Relaxation program...A bite to eat, something to drink... It's the perfect spot for business meetings or relaxing at any time of day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 22

  • Maximum capacity: 15 people

Find out more

Our guest reviews for
ibis Paris Opera la Fayette

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

3,506 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,427 reviews

Good value

TripAdvisor rating 4.0/5

MariuszNiedzwiecki Couples - 21/02/2020 TripAdvisor review

Hotel is very good located, clean but small. Room on the 8th floor was very tiny, but with the nice view of the Paris rooftops :) Staff was very nice and helpful. Breakfast was rally tasty and suprise rich, but every day same products.

Dear MariuszNiedzwiecki , We very much appreciate your comments regarding your stay at the ibis Paris Opéra La Fayette. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located

Customer review rating 4.1/5

Mariusz Couples - 20/02/2020 Confirmed reviews ALL

Hotel was good located, clean and quiet. But size of the room was really small. Staff was nice and helpful, breakfast tasty, but everyday same products.

Dear MARIUSZ N., We very much appreciate your comments regarding your stay at the ibis Paris Opéra La Fayette. As for the card it is magnetic that is to say out contact with a phone demagnetism. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annie

well located, clean room, friendly staff

Customer review rating 4.1/5

Kaan I. Couples - 19/02/2020 Confirmed reviews ALL

everything is fine.

Dear KAAN I., We very much appreciate your comments regarding your stay at the ibis Paris Opéra La Fayette. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Take a time to share your experience with other members on our Tripadvisor on the following page : https://www.tripadvisor.fr/Hotel_Review-g187147-d228793-Reviews-Ibis_Paris_Opera_la_Fayette-Paris_Ile_de_France.html Or leave us a note on Google by clivcking this link: https://www.google.com/travel/hotels/entity/CgsI-vqzhbfmhpaCARAB/writereview Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pauline - Reception

Good location

Customer review rating 4.1/5

Anonymous Families - 15/02/2020 Confirmed reviews ALL

Easy access by foot to the many attractions.

Dear ADRIAN T., We very much appreciate your comments regarding your stay at the ibis Paris Opéra La Fayette. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Take a time to share your experience with other members on our Tripadvisor on the following page : https://www.tripadvisor.fr/Hotel_Review-g187147-d228793-Reviews-Ibis_Paris_Opera_la_Fayette-Paris_Ile_de_France.html Or leave us a note on Google by clivcking this link: https://www.google.com/travel/hotels/entity/CgsI-vqzhbfmhpaCARAB/writereview Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pauline

poorly equipped, non-atmospheric room

Customer review rating 4.1/5

Michael V. Business - 11/02/2020 Confirmed reviews ALL

the first two nights I stayed in the worst ever room in the accor chain. it was big alright, but there was no atmosphere, no carpet, no decent design concept. functionality was also missing. Also no fridge. In addition, the hotel floors were dirty due to construction and general it was a dissatisfying experience. and that for 100 euro. Entirely unacceptable. You should have closed the hotel during construction.

Dear MICHAEL V., Thank you for taking the time to tell us about your experience at the ibis Paris Opéra La Fayette. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Indeed, we have carried out renovation work in 4 bedrooms and on our glass roof overlooking the breakfast room and we apologize for the inconvenience caused during this work. Our renovations being finished, we would be delighted to welcome you again to make you discover our new rooms with a completely new design as well as our breakfast room lit by daylight. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pauline

Well located and reasonably priced for Paris

Customer review rating 4.1/5

Old B. Friends - 10/02/2020 Confirmed reviews ALL

Very friendly and helpful reception. Rooms not enormous but perfectly adequate and very clean. Bed comfortable and plenty of hot water for the shower. Very tasty continental breakfast and good coffee.

Dear ANTHONY L., We very much appreciate your comments regarding your stay at the ibis Paris Opéra La Fayette. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Take a time to share your experience with other members on our Tripadvisor on the following page : https://www.tripadvisor.fr/Hotel_Review-g187147-d228793-Reviews-Ibis_Paris_Opera_la_Fayette-Paris_Ile_de_France.html Or leave us a note on Google by clivcking this link: https://www.google.com/travel/hotels/entity/CgsI-vqzhbfmhpaCARAB/writereview Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pauline

Good Location, Friendly, Helpful Staff

Customer review rating 4.1/5

Amy N. Couples - 08/02/2020 Confirmed reviews ALL

Loved this hotel! Room was clean, bed was comfortable, shower water temperature - perfect!

Dear AMY N., We very much appreciate your comments regarding your stay at the ibis Paris Opéra La Fayette. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Take a time to share your experience with other members on our Tripadvisor on the following page : https://www.tripadvisor.fr/Hotel_Review-g187147-d228793-Reviews-Ibis_Paris_Opera_la_Fayette-Paris_Ile_de_France.html Or leave us a note on Google by clivcking this link: https://www.google.com/travel/hotels/entity/CgsI-vqzhbfmhpaCARAB/writereview Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pauline
Customer review rating 4.1/5

H Couples - 03/02/2020 Confirmed reviews ALL

Stayed here many times because of location. Not so good this time as we were not warned of noisy building works going on. There are plenty other hotels to choose from without having to walk through a building site

Dear HOWARD S., Thank you for taking the time to tell us about your experience at the ibis Paris Opéra La Fayette. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We do some works of renovation during you stay and we want to apologize for the inconvenient, we put an information on every website for inform our guest about that works. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pauline

Great welcome

Customer review rating 4.1/5

Kyle Solo - 02/02/2020 Confirmed reviews ALL

The website was extremely slow. If my friends didn't already book their rooms at the hotel, I would have given up and found a different hotel. The hotel and staff were very nice.

Dear KYLE D., We very much appreciate your comments regarding your stay at the ibis Paris Opéra La Fayette. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Take a time to share your experience with other members on our Tripadvisor on the following page : https://www.tripadvisor.fr/Hotel_Review-g187147-d228793-Reviews-Ibis_Paris_Opera_la_Fayette-Paris_Ile_de_France.html Or leave us a note on Google by clivcking this link: https://www.google.com/travel/hotels/entity/CgsI-vqzhbfmhpaCARAB/writereview Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pauline

Comfortable stay.

Customer review rating 4.1/5

Anonymous Business - 24/01/2020 Confirmed reviews ALL

There was some renovation while I was staying in the lobby and breakfast room, but the rooms are comfortable and the shower force is good !

Dear Mr J., We very much appreciate your comments regarding your stay at the ibis Paris Opéra La Fayette. It is always a pleasure to receive positive feedback. I am glad you had a great stay in spite of the renovation going on around our breakfast area. Take a time to share your experience with other members on our Tripadvisor on the following page : https://www.tripadvisor.fr/Hotel_Review-g187147-d228793-Reviews-Ibis_Paris_Opera_la_Fayette-Paris_Ile_de_France.html Or leave us a note on Google by clivcking this link: https://www.google.com/travel/hotels/entity/CgsI-vqzhbfmhpaCARAB/writereview Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diego, Premier de Réception

Yelled at by staff, hotel under construction no prior notification, not worth it.

Customer review rating 4.1/5

Yvonne Families - 20/01/2020 Confirmed reviews ALL

Prior to our arrival or even before, during or after booking we were NOT notified that the hotel was under construction. Everyday we were woken up by construction noises be it by hammering, ... After we passed the initial shock that the hotel looked nothing like the pictures we checked-in and went to our room. As soon as the elevator doors opened to our floor we were greeted by the most horrible smell that came from the hallways of old, not cleaned carpet or mold smell. Once we reached our room we were pleasantly surprised, Thank God the floor is not carpeted, it was clean, and everything in order, that is until we sat in the bed. There is no mattress, only a sorry excuse for a bedding which was super uncomfortable. The A/C in the room did not work and it was super hot inside. That meant since it was cool outside we had to sleep with the window open so the room would cool down. The next morning we went to eat our breakfast, we put our bread on the toaster thinking it was a normal one that the bread comes up once it is done and went to pour our coffees. While getting them we noticed the bread burning and the hotel staff came running in. The kitchen and guest services personal started to yell at us in French, knowing fully well that we speak Spanish and English. We felt attacked. Here’s what we didn't know: the toaster is placed just bellow the fire alarm. Thats set the whole hotels fire alarm off. After the incident had passed aprox. Half and hour they were still yelling at us. Definitely not worth what was charged. DO NOT RECOMMEND!

Mrs G., Thank you for taking the time to tell us about your experience at the ibis Paris Opéra La Fayette. I am sorry that your room did not meet your expectationsand that the construction disturbed you as we are indeed doing constructions work around our breakfast area, as specified on all.accor.com. The pictures available online are the ones of the rooms available in our hotel, although the disposition on the bed or TV for example may vary depending on the room. The AC in the hotel is set on winter mode, meaning that it is meant to only blow hot air and this is the normal functionning of it. Sadly, you misunderstood the way the toaster works and caused the fire alarm to go off by not keeping an eye on your toast. I do not believe however that anyone in our staff yelled at you, even less for half an hour. We appreciate you sharing your concerns. Sincerely, Diego, Premier de Réception

the hotel and the stuff was under my expactations

Customer review rating 4.1/5

Moshe B. Couples - 16/01/2020 Confirmed reviews ALL

first of all the room was very small, without any proper closet to aragne the clothes, also, the wall are very thin, and you can hear everything from the coriddor. second, in the first 2 nights there was no wifi in the room and it really ruind my stay, because i needed to be connected with work, and of course with my family that i left at home

Dear Mr b., Thank you for taking the time to tell us about your experience at the ibis Paris Opéra La Fayette. The room, size wise and equipment wise matches the Ibis standard but I am sorry that your it did not meet your expectations. We do truly apologize for the inconvinience caused by the wifi shortage we had during your stay. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Diego, Premier de Réception

So Far better than just good

Customer review rating 4.1/5

Carlos C. Families - 01/01/2020 Confirmed reviews ALL

Perfect location, comfortable, very good breakfast... Diego in reception was very helpful and friendly. Diego represents a great added value to this company!

Dear CARLOS C., We very much appreciate your comments regarding your stay at the ibis Paris Opéra La Fayette. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Take a time to share your experience with other members on our Tripadvisor on the following page : https://www.tripadvisor.fr/Hotel_Review-g187147-d228793-Reviews-Ibis_Paris_Opera_la_Fayette-Paris_Ile_de_France.html Or leave us a note on Google by clivcking this link: https://www.google.com/travel/hotels/entity/CgsI-vqzhbfmhpaCARAB/writereview Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pauline

Efficient staff, clean hotel

Customer review rating 4.1/5

Nab Couples - 31/12/2019 Confirmed reviews ALL

With my wife we enjoyed our stay in ibis La Fayette, the staff was friendly and efficient, the room was clean. The hotel situation is also a positive point, near grand boulevard and opera.

Dear Mr F., We very much appreciate your comments regarding your stay at the ibis Paris Opéra La Fayette. I am glad you enjoyed the convenient location of our hotel and felt welcome by our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diego, Premier de Réception

Relaxed, clean, good breakfast

Customer review rating 4.1/5

Geert Couples - 28/12/2019 Confirmed reviews ALL

Perfectly what we expected.

Dear Mr W., We very much appreciate your comments regarding your stay at the ibis Paris Opéra La Fayette. It is always a pleasure to receive positive feedback and I am glad your stay was just what you were expecting! Please take a time to share your experience on our Tripadvisor on the following page : https://www.tripadvisor.fr/Hotel_Review-g187147-d228793-Reviews-Ibis_Paris_Opera_la_Fayette-Paris_Ile_de_France.html Or leave us a note on Google by clivcking this link: https://www.google.com/travel/hotels/entity/CgsI-vqzhbfmhpaCARAB/writereview Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diego, Premier de Réception

Below expectations

Customer review rating 4.1/5

Richie Couples - 23/12/2019 Confirmed reviews ALL

I have stayed in Ibis hotels many times before and booked this hotel based on trusting the brand for a 4 night stay in Paris. I would say that this particular hotel fell below the standards I was expecting. Whislt the hotel rooms are clean and tidy there are no facilities provided. No safety deposit box, no tea/coffee makinf facilities and only 2 small towels provided. The bar area was extremely small and as a result I didnt use it. I was expecting a little more to be honest and would not stay at this particular hotel again.

Dear Mr P., Thank you for taking the time to tell us about your experience at the ibis Paris Opéra La Fayette. I am sorry that your experience did not meet your expectations. More towels, boiler and safety box in the rooms are not part of the Ibis standard. But our hotel does however have them available at the reception! We can lend you a boiler and extra towels if requested. We also have safety boxes that you can use at the reception. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Diego, Premier de Réception
Customer review rating 4.1/5

Anonymous Business - 21/12/2019 Confirmed reviews ALL

Stay overall is good . Just the receptionist is unprofessional and show unpleasant attitude. When ask about invoice address need to change, her reply was “this is not important?” Worse customer service I ever encounter with Accor and I was surprise with the answer she gave. When I request for late check out just in case I can’t make it for 12pm she told me no late check out and I need to emphasised I’m Accor member and she said she need to check with manager which I didn’t saw anyone there and no phone called were made then she say yes u can check out at 2pm. I felt Very uncomfortable that time just because I’m Asian to deserve this type attitude ? I would like to emphasised again . Stay is good . But the service from the young rude lady staff NO.

Dear Mr Y., Thank you for taking the time to tell us about your experience at the ibis Paris Opéra La Fayette. I am sorry that you had some issues with your requests. I have since then sent you the corrected invoice. Also, know again that if you wish to add this specific address to your ALL membership card so it can appear on future invoices, I would be happy to help you. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. However, the origin or ethnicity of our guests do not have any influence on the service of our multicultural team. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Diego, Premier de Réception

Good quality for a just price (for Paris..)

Customer review rating 4.1/5

André S. Couples - 14/12/2019 Confirmed reviews ALL

Everything with the hotel was fine. The missing public transportation was more of an issue.

Dear Mr S., We very much appreciate your comments regarding your stay at the ibis Paris Opéra La Fayette. I will share your comments with our team. I am glad you enjoyed your stay in Paris with us in spite of the public transportation strike. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diego, Premier de Réception

Very satisfied

Customer review rating 4.1/5

C. Families - 09/12/2019 Confirmed reviews ALL

My mom and I were very happy with the size and the cleanliness of the room. Kudos to the housekeeping team.

Dear Mrs C., We very much appreciate your comments regarding your stay at the ibis Paris Opéra La Fayette. It is always a pleasure to receive positive feedback, which I will share with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Take a time to share your experience with other members on our Tripadvisor on the following page : https://www.tripadvisor.fr/Hotel_Review-g187147-d228793-Reviews-Ibis_Paris_Opera_la_Fayette-Paris_Ile_de_France.html Or leave us a note on Google by clivcking this link: https://www.google.com/travel/hotels/entity/CgsI-vqzhbfmhpaCARAB/writereview Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diego, Premier de Réception

Sehr gut.

Customer review rating 4.1/5

Thomas H. Families - 09/12/2019 Confirmed reviews ALL

Everything perfect.

Dear Mr h., We very much appreciate your comments regarding your stay at the ibis Paris Opéra La Fayette. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Take a time to share your experience with other members on our Tripadvisor on the following page : https://www.tripadvisor.fr/Hotel_Review-g187147-d228793-Reviews-Ibis_Paris_Opera_la_Fayette-Paris_Ile_de_France.html Or leave us a note on Google by clivcking this link: https://www.google.com/travel/hotels/entity/CgsI-vqzhbfmhpaCARAB/writereview Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diego, Premier de Réception
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