Hotel L'Échiquier Opéra Paris - MGallery Collection 4 stars

Customer review rating (ALL Rating) 4.7/5 1,810 reviews

Hotel L'Échiquier Opéra Paris - MGallery Collection - Image 1
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Hotel L'Échiquier Opéra Paris - MGallery Collection - Image 3
Hotel L'Échiquier Opéra Paris - MGallery Collection - Image 4

Description

Hotel extras

  • Restaurant and Lounge Bar

  • Peaceful haven and Grands Boulevards masterpiece

  • Meeting and private event facilities

  • Green Key certificate

  • Family Rooms

Our accommodation(s)

Book this hotel
Room 1

215 sq. ft room with a street or courtyard view. WiFi, 40" TV with Chromecast, safe, minibar with 2 free bottles of water, teas, Nespresso and tea, rain shower. Clarins products. Bathrobe and slippers.

  • Views:

    City View or Courtyard View

Max. number of persons
2
Area
From 20 m² / 215 sq ft
Accessibility
Accessible room

Bedding

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your room

Tv Facilities

  • Chromecast
  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 20 m² / 215 sq ft
  • Bedding 1 x Queen size bed(s)
  • Views: City View or Courtyard View
  • Accessible room

215 sq. ft room with a street or courtyard view. WiFi, 40" TV with Chromecast, safe, minibar with 2 free bottles of water, teas, Nespresso and tea, rain shower. Clarins products. Bathrobe and slippers.

  • Views:

    City View or Courtyard View

Max. number of persons
2
Area
From 20 m² / 215 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Nespresso machine
  • Complementary in room coffee or tea

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your room

Tv Facilities

  • Chromecast
  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

237 sq.ft. room, view of street or courtyard. WIFI, 40" TV + Chromecast, safe, mini-bar with 3 soft drinks + 2 free bottles of water, Nespresso, tea, rain shower, WC. Clarins products. Bathrobe, slippers.

  • Views:

    City View or Courtyard View

Max. number of persons
3
Area
From 22 m² / 236 sq ft

Bedding

Queen size bed(s) x1

Single bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini bar with free soft drinks
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Chromecast
  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Renovated room, 237 sq. ft. (22 m2), with street or courtyard view. Free Internet, 40" TV, safe, minibar with 2 bottles of water and 3 soft drinks free of charge, tea/coffee making facilities, ILLY machine, rain shower, separate toilet. CLARINS products.

  • Views:

    City View or Courtyard View

Max. number of persons
3
Area
From 22 m² / 236 sq ft

Bedding

Single bed(s) x3

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Mini bar with free soft drinks
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • RJ 11 Outlet
  • RJ 45 Outlet

Tv Facilities

  • Chromecast
  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

215 sq.ft. room renovated in 2026 with view of Montmartre. WIFI, 40" TV, safe, mini-bar with 2 free bottles of filtered water and 3 soft drinks, tea, Nespresso, iron, rainshower. Clarins welcome products.

  • Views:

    City View

Max. number of persons
2
Area
From 22 m² / 236 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini bar with free soft drinks
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Slippers
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your room

Tv Facilities

  • Chromecast
  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Suite

DELUXE SUITE, 1 King Size Bed and 1 Sofa Bed, 2 rooms and 2 bathrooms.

345 sq.ft. suite renovated in 2026. Courtyard view. WIFI, 40" TV + Chromecast, free mini-bar w/ 2 bottles of water, soft drinks and treats, tea kit, Nespresso coffee machine, 2 bathrooms w/ shower and tub. Clarins toiletries.

  • Views:

    Courtyard View

Max. number of persons
4
Area
From 32 m² / 344 sq ft

Bedding

King size bed(s) x1

Double sofa bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Mini bar with free soft drinks
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your room

Tv Facilities

  • Chromecast
  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Suite

Signature Suite

Welcome to the new Signature Suite, a masterpiece of reimagined Art Deco. This top-floor Suite offers guests a quintessential Parisian experience with a view of the Grand Rex and Paris's rooftops.

  • Views:

    City View

Max. number of persons
4
Area
From 40 m² / 430 sq ft

Bedding

King size bed(s) x1

Double sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini bar with free soft drinks
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Slippers
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your room

Tv Facilities

  • Chromecast
  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Hotel location

Hotel L'Échiquier Opéra Paris - MGallery Collection

38 Rue De L Echiquier
75010 PARIS
France

GPS:48.871806, 2.349275

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park
  • 89 rooms
  • 3 rooms for people with reduced mobility
  • 23 family rooms
  • 6 connecting rooms
  • 89 non-smoking rooms
  • 6 floors

Languages spoken at the hotel

  • German
  • English
  • Spanish
  • French
  • Portuguese

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Laundry / Valet Services Additional charge
  • Pressing Additional charge
  • Dry cleaning / Ironing Additional charge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line
  • High Speed internet Additional charge

Air conditioning

Desk equipment available

  • Shoe shine machine

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-out

Luggage storage

  • Luggage storage

Porter

  • Porter

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge
  • Room service

Business

7 Meeting rooms

Family

Babysitting on request

  • Babysitting on request

Well-being

Fitness center

  • On site

Sports and leisure

Bodybuilding equipment/Gym

  • On site

Gym Additional charge

  • Nearby

Bodybuilding equipment/Gym Additional charge

  • Nearby
  • Near the property
  • Parking pricing: 52.00 € 52 EUR Per day

LE 38 BAR LOUNGE

It's 1920 and you're in the heart of Paris with its lively Grands Boulevards. Immerse yourself in this unique atmosphere while you taste our fabulous cocktails and seasonal cuisine.

Cooking style
French
Classifications & labels
2015
AAA
Capacity
80
Accessibility
Accessible service
Opening hours
Monday
  • -
  • -
Tuesday
  • -
  • -
Wednesday
  • -
  • -
Thursday
  • -
  • -
Friday
  • -
  • -
Saturday
  • -
  • -
Sunday
  • -
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Thematic parties and animation

Payment

  • Cash
  • Credit card
  • Luncheon voucher
  • Apple Pay
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Brunch
  • Children menu
  • Gluten-free menu
  • Vegetarian menu

It's 1920 and you're in the heart of Paris with its lively Grands Boulevards. Immerse yourself in this unique atmosphere while you taste our fabulous cocktails and seasonal cuisine.

A true haven of serenity, the glass-roofed Echiquier Opéra Paris hotel offers a lounge bar measuring 2454 sq. ft. (228 m²) in a comfortable and timeless Belle Epoque style conservatory. Hot meals available from 7am to 10pm/Cold dishes available 24/7.

After a day of work, shopping or sightseeing, the 4-star l'Echiquier Opéra Paris hotel invites you to come and relax in the fitness room reserved for guests.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,810 reviews

Customer review rating 5.0/5

Matthew J. F. Business - Confirmed reviews ALL

Dear Sir F., Thank you for taking the time to answer our survey. We are delighted that you enjoyed our central location, the comfort and cleanliness of our rooms, and the quality of our breakfast. Your kind words about our team’s warm welcome and attentive service are greatly appreciated and will be shared with our staff. Thank you for recommending our hotel ! We look forward to welcoming you back for another enjoyable stay in Paris! Warm regards, Lisa Executive Assistant Hôtel l'Echiquier Opéra Paris

Customer review rating 4.0/5

Rudd J. Business - Confirmed reviews ALL

Customer review rating 5.0/5

Brett T. Solo - Confirmed reviews ALL

Dear Sir T., Thank you for taking the time to answer our survey. We are delighted that you appreciated our central location and the convenience of exploring Paris on foot, with easy access to the Opéra district, the Louvre, and Rue de Rivoli. We look forward to welcoming you back on your next visit to Paris! Warm regards, Lisa Executive Assistante Hôtel l'Echiquier Opéra Paris

Customer review rating 0.5/5

Bruno B. Business - Confirmed reviews ALL

Customer review rating 3.5/5

Aileen A. Families - Confirmed reviews ALL

Dear Mrs A., Thank you for taking the time to complete our survey. We are pleased that you enjoyed the comfort of your room and the friendliness of our team. We appreciate your suggestions regarding the availability of snacks and additional refreshments, and we will consider changes as we continually look for ways to improve our guests’ experience. We hope to have the pleasure of welcoming you back in the future. Warm regards, Lisa Executive Assistant Hôtel l'Echiquier Opéra Paris

Dear Sir F., Thank you for taking the time to answer our survey. We are delighted that you enjoyed our central location, the comfort and cleanliness of our rooms, and the quality of our breakfast. Your kind words about our team’s warm welcome and attentive service are greatly appreciated and will be shared with our staff. Thank you for recommending our hotel ! We look forward to welcoming you back for another enjoyable stay in Paris! Warm regards, Lisa Executive Assistant Hôtel l'Echiquier Opéra Paris

Customer review rating 4.0/5

Rudd J. Business - Confirmed reviews ALL

Overall, a pleasant stay. Felt well appreciated even though I’m only a silver member. Staff were nice and the breakfast was great.

Customer review rating 5.0/5

Brett T. Solo - Confirmed reviews ALL

Great location near the opera area with close access by foot to the louvre and rude de rivoli

Dear Sir T., Thank you for taking the time to answer our survey. We are delighted that you appreciated our central location and the convenience of exploring Paris on foot, with easy access to the Opéra district, the Louvre, and Rue de Rivoli. We look forward to welcoming you back on your next visit to Paris! Warm regards, Lisa Executive Assistante Hôtel l'Echiquier Opéra Paris

Customer review rating 0.5/5

Bruno B. Business - Confirmed reviews ALL

I book the room, then call same night to postpone the night as I was stuck in another country. Along the call, night receptionist took notes of my willingness of postponing for 24h my reservation. I did not ask for a cancellation nor a refund, just a change of date for the following day. He promised me to call me back or to email me in 1h. No news for the rest of the night, and following morning I received the final invoice. I'm a frequent traveler and I always call when plan changes. But in that case I'm super disappointed as nobody called me back as promised and no solution was offered. I cannot recommend this hotel as service promised was not delivered. Quite sure, hotel is nice, but I cannot confirm that.

Customer review rating 3.5/5

Aileen A. Families - Confirmed reviews ALL

Room was nice, employees friendly. It needs some basic amenities not available like no snacks to buy either in the rooms or in the lobby! They only offered drinks and a bag of potato chips!!! They could very easily offer more snacks even if you have to pay for them.

Dear Mrs A., Thank you for taking the time to complete our survey. We are pleased that you enjoyed the comfort of your room and the friendliness of our team. We appreciate your suggestions regarding the availability of snacks and additional refreshments, and we will consider changes as we continually look for ways to improve our guests’ experience. We hope to have the pleasure of welcoming you back in the future. Warm regards, Lisa Executive Assistant Hôtel l'Echiquier Opéra Paris

Customer review rating 3.5/5

Cher Z. L. Families - Confirmed reviews ALL

The hotel is located near a metro station and walkable to the Opera house and Galleries Lafayette. The front desk is helpful but English limited. The breakfast buffet is good. The lift is small fit at most 3-4 persons. The house keeping did not top up the toiletries and after contacting the reception twice nothing done. Maybe it was due to communication problems. Towards the end of our stay there was no hot water in my bathroom for a few hours. Overall not a bad stay.

Dear Sir L., We are pleased that you appreciated our convenient location, the helpfulness of our reception team, and our breakfast buffet. However, we sincerely apologize for the inconvenience caused by the missing toiletries and the temporary lack of hot water in your bathroom. We regret that these issues were not resolved promptly and will share your comments with the relevant teams to help us improve our service. We hope to have the opportunity to welcome you back and provide you with a smoother and more enjoyable experience. Regards, Lisa Executive Assistant Hôtel l'Echiquier Opéra Paris

Customer review rating 5.0/5

Moshe A. Solo - Confirmed reviews ALL

Staying at this property again: My previous review still stands. It’s a wonderful boutique hotel in a great location in Paris. This charming, Parisian-style hotel offers clean rooms, friendly, helpful staff (My ALL-Accor Platinum status was recognized at check-in), and a French-style breakfast with café au lait, a crunchy croissant, and a warm baguette fresh from the oven. A note to remember: Hotel rooms in Paris are known to be small. If you’d prefer more space, book a junior suite.

Dear Sir A., Thank you for taking the time to write this wonderful review ! We are delighted to hear that you enjoyed your stay within us, especially the rooms and the location of the establishment, as well as the breakfast. Thank you for underlining the recognition of your ALL status, and most of all thank you for your loyalty ! We look forward to welcome you again soon in your Parisian home. Warm regards, Lisa Cloirec Executive Assistant Hôtel l'Echiquier Opéra Paris

Customer review rating 3.5/5

Joanne M. Couples - Confirmed reviews ALL

Front desk staff were excellent… always very friendly and helpful. The bar/restaurant staff were just okay. The room was clean and amenities were decent, but was very hot and a/c could not keep up. Lighting in bathroom was poor for applying makeup.

Dear Mrs M., Thank you for taking the time to answer our survey. We are delighted that you found our front desk team friendly and helpful, and that you appreciated the cleanliness of your room. However, we are sorry that the room temperature and bathroom lighting did not meet your expectations. We also appreciate your comments regarding the bar and restaurant service, which will be shared with the relevant teams as we continue working to improve our guests’ experience. We hope to have the opportunity to welcome you back for a more comfortable and enjoyable stay. Warm regards, Lisa Executive Assistant Hôtel l'Echiquier Opéra Paris

Customer review rating 5.0/5

Paul M. Couples - Confirmed reviews ALL

Good location, lovely room, very helpful staff

Dear Sir M., Thank you for taking the time to share your feedback following your stay at L’Échiquier Opéra Paris. We are delighted that you enjoyed our convenient location, lovely rooms, and the helpfulness of our team. Your kind words are greatly appreciated, and we hope to have the pleasure of welcoming you back on your next visit to Paris. Warm regards, Lisa Executive Assistant Hôtel l'Echiquier Opéra Paris

Customer review rating 2.0/5

Sara M. Business - Confirmed reviews ALL

For someone allergic to dust mites, it’s a horrible experience

Dear Mrs M.., Thank you for taking the time to complete our survey. We are sorry to hear that your experience was affected by your dust mite allergy and the discomfort you experienced in your room. We understand how important a comfortable environment is for our guests, and we appreciate you bringing your concerns regarding the carpeting to our attention. Please note that we ensure a daily cleaning of carpets regarding to our strict cleanliness policy. We are also grateful for your kind words about our team and will share your feedback with the relevant departments. Regards, Lisa Executive Assistant Hôtel l'Echiquier Opéra Paris

Customer review rating 5.0/5

Zeyna B. Business - Confirmed reviews ALL

2nd time in your hotel and it was as excellent as the first.

Dear Mrs B., Thank you for taking the time to complete our survey. We are delighted to welcome you back for a second stay and to know that your experience was just as excellent as the first. Your kind words about our comfortable and peaceful rooms, cleanliness, central location, and the professionalism and friendliness of our reception and breakfast teams are greatly appreciated. Thank you for your continued trust. We look forward to welcoming you back for a third visit! Warm regards, Lisa Executive Assistant Hôtel l'Echiquier Opéra Paris

Customer review rating 5.0/5

Vikram H. Business - Confirmed reviews ALL

Comfortable stay overall, and great shower

Dear Mr. H., Thank you for taking the time to complete our survey. We are delighted to hear that you enjoyed your stay with us, particularly the comfort of your room and the quality of our shower. We also greatly appreciate your trust and loyalty as a Gold member of the ALL Accor programme. We hope to have the pleasure of welcoming you back to Paris soon. Best regards, Matteo Receptionist Hôtel L'Échiquier Opéra Paris

Customer review rating 4.5/5

Brett E. Families - Confirmed reviews ALL

The app was my main issue, some how didn’t share upgrade details with the front desk. The most important thing was the way the staff responded to everything, exceptional every request taken care of very quickly, Recommendation would be A room with 4 guest should ideally have 4 still water at a minimum especially at the daily rate of the hotel. This was rectified immediately by staff who again were friendly, polite and professional

Dear Sir E., Thank you for taking the time to share your feedback following your stay at L’Échiquier Opéra Paris. We are delighted to hear that, despite the issue with the app and the upgrade information, our team was able to assist you quickly and professionally. Your kind words about their responsiveness and attitude are greatly appreciated. We also take note of your comment regarding the number of still water bottles provided for a room accommodating four guests. We are pleased that our team was able to address this promptly during your stay. We look forward to welcoming you back for another enjoyable experience in Paris. Warm regards, Lisa Executive Assistant Hôtel l'Echiquier Opéra Paris

Customer review rating 5.0/5

Nargess T. Families - Confirmed reviews ALL

excellent service - from the front desk to house keeping and restaurant

Dear Mrs T., Thank you for taking the time to share your feedback following your stay at L’Échiquier Opéra Paris. We are delighted to hear that you enjoyed the comfort of your suite, the functionality of the bathroom, and the excellent service provided by our teams across the hotel. We look forward to welcoming you back for your next stay in Paris ! Warm regards, Lisa Executive Assistant Hôtel l'Echiquier Opéra Paris

Customer review rating 5.0/5

Ralph B. Couples - Confirmed reviews ALL

Wonderful from the moment we stepped in. Very helpful staff which was attentive to all our needs. Great location to navigate the city by foot metro or Uber

Dear Mr. B., Thank you very much for your wonderful feedback! We’re delighted that our attentive team made you feel welcome from the moment you arrived, and that you enjoyed our convenient location for exploring Paris. We hope to have the pleasure of welcoming you back again soon! Kind Regards, Henri - Assistant Front Office Manager

Customer review rating 5.0/5

Ahmed S. Business - Confirmed reviews ALL

Excellent

Dear Mr. S., Thank you very much for your kind review! We’re delighted that you appreciated the cleanliness of our hotel, our great team, and our convenient location. We hope to welcome you back again soon! Kind Regards, Henri - Assistant Front Office Manager

Customer review rating 5.0/5

Graham H. Couples - Confirmed reviews ALL

Hotel and staff are brilliant plus the room 106 was extremely quiet. Location is great too.

Dear Sir H., Thank you for taking the time to answer our survey. We are delighted to hear that you enjoyed our hotel, the comfort and quietness of room 106, as well as the service provided by our team. We are also pleased that you appreciated our great location. Thank you for your kind words, and we look forward to welcoming you back on your next visit to Paris Warm regards, Lisa Executive Assistant Hôtel l'Echiquier Opéra Paris

Customer review rating 4.5/5

Alexandre D. Business - Confirmed reviews ALL

i am a usual client. it's nice. rooms are quiet and breakfast is nice

Dear Sir D., Thank you for taking the time to answer our survey, and thank you for your loyalty ! We are delighted to hear that you enjoyed you stay, especially the quietness and cleanliness of the rooms and the breakfast. We look forward to welcome you back soon in you Parisian home. Warm regards, Lisa Executive Assistant Hôtel l'Echiquier Opéra Paris

Customer review rating 4.5/5

Lawrence K. Couples - Confirmed reviews ALL

First impresssions of the hotel was good with a smooth check in. We were very happy with our room and we every member of staff we spoke to was extremely friendly and helpful.

Dear Sir K., Thank you for taking the time to answer our survey. We are delighted to hear that you enjoyed your stay, especially the quality of service provided by our team. We won't miss to share your compliments with them. Best regards, Lisa Cloirec Hôtel l'Echiquier Opéra Paris

Customer review rating 4.5/5

Fredy S. Couples - Confirmed reviews ALL

Very nice staff. We liked the bar as well as the design of the rooms.

Dear Sir. S., Thank you for taking the time to complete our survey. We are delighted to hear that you appreciated the quality of the service you received—as well as the bar and the design of the rooms. We thank you for your patronage and hope to have the pleasure of welcoming you back to Paris soon. Best regards, Lisa Executive Assistant Hôtel l'Echiquier Opéra Paris

Other web-users rate our hotel

  • 531 reviews 9.5/10 Location
  • 736 reviews 8.3/10 Room
  • 1,101 reviews 9.3/10 Service
  • 8 reviews 4.8/10 WiFi
  • 376 reviews 7.8/10 Comfort
  • 349 reviews 9.4/10 Breakfast
  • 308 reviews 9.4/10 Vibe
  • 233 reviews 8.2/10 Cleanliness

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