Hotel L'Échiquier Opéra Paris - MGallery Collection 4 stars

Customer review rating (ALL Rating) 4.8/5 1,750 reviews

Best price
guarantee
Hotel L'Échiquier Opéra Paris - MGallery Collection - Image 1
Hotel L'Échiquier Opéra Paris - MGallery Collection - Image 2
Hotel L'Échiquier Opéra Paris - MGallery Collection - Image 3
Hotel L'Échiquier Opéra Paris - MGallery Collection - Image 4
38 Rue De L Echiquier, 75010 PARIS, France

Description

Hotel extras

  • Restaurant and Lounge Bar

  • Peaceful haven and Grands Boulevards masterpiece

  • Meeting and private event facilities

  • Green Key certificate

  • Family Rooms

Our accommodation(s)

Hotel location

Hotel L'Échiquier Opéra Paris - MGallery Collection

38 Rue De L Echiquier
75010 PARIS
France

GPS:48.871806, 2.349275

Telephone
Fax +33 1 42 47 03 97

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

LE 38 BAR LOUNGE

It's 1920 and you're in the heart of Paris with its lively Grands Boulevards. Immerse yourself in this unique atmosphere while you taste our fabulous cocktails and seasonal cuisine.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  1,750 reviews

Customer review rating 5.0/5

Diego G. Couples - Confirmed reviews ALL

It was our first time in Paris and we love the city and the hotel. The staff was very professional and friendly. They handled our missed luggage situation very well. The rooms were clean and well maintained. I will recommend this hotel to friends and family.

Dear Sir G., Thank you so much for taking the time to share your feedback about your stay at l'Echiquier Opéra Paris. We are delighted that your first visit to Paris was such a positive experience and that you enjoyed your stay with us, especially the great care and quality of service provided by our team. We are also pleased that you found the rooms clean and well maintained. Your recommendation to friends and family truly means a lot, and we look forward to welcome you again for your next trip in Paris. Best regards, Lisa Cloirec Assistant manager

Customer review rating 5.0/5

Andrea N. Couples - Confirmed reviews ALL

Our stay at Hôtel L’Echiquier Opéra Paris was excellent. The hotel is very well located, making it easy to explore Paris on a weekend getaway as a couple. The room was extremely comfortable, and the service throughout our stay was outstanding. The Clarins amenities were a real highlight, and the breakfast was delicious and well presented. Overall, a very enjoyable and relaxing experience.

Customer review rating 5.0/5

Luz C. L. A. Families - Confirmed reviews ALL

First time in Paris. We stayed 6 nights including easter weekend. I loved my stay at this hotel. Customer service was excellent, super helpful. We were supposed to check in by 3pm but the room was ready way before our check in time. Thank u Ceasar! From there I knew, we got the perfect place in Paris. Restaurant super clean. Breakfast was delicious. Eggs, cold meats, cereal, crepes, fresh cheese and most importantly fresh bread. Thank u Chef! The 2 baristas (couldnt get their names but both wear glasses) Their lattes and capuccinos were on point. Great start of my day. Extremely clean rooms. We got the superior room with a balcony. The view to the quieter street and the beautiful landscape. Omg. ❤️ The hotel is located on the 10th. 7 min walk to metro stations, shopping, restaurants and convenience stores. I highly recommend this place for your next Parisian experience and dont forget to take pictures while you are in the elevator. I would definetly go back again!!!! Thank u to the Hotel L'Échiquier Opéra Paris-MGallery. Keep up the excellent work!

Dear Mrs L., Thank you so much for your lovely and detailed review! We are delighted that you chose to stay with us for your first trip to Paris, and even more that it made such a great impression. It’s wonderful to hear that your experience started on such a positive note with an early check-in. We are also so happy you enjoyed the breakfast selection and that our Chef and barmen helped start your mornings off right ! Knowing you loved your room, the balcony, and the peaceful view makes us smile, those little moments are what make a stay special. We won't miss to share your great comment with our team, as your satisfaction is our priority and a great reward for their daily work! Thank you as well for mentioning our location and surroundings. Your recommendation means the world to us, and we would love to welcome you back anytime in your new Parisian Home. Warm regards, Lisa Cloirec Assistant Manager

Customer review rating 5.0/5

Astrid K. Couples - Confirmed reviews ALL

Was happy with the room and bathroom cleanliness. Front desk staff very helpful and kind. Breakfast was abundant and staff there too were wonderful. The cleaning staff also were efficient and had the room done up by our return in the day. There are too many hotels nowadays where there is insufficient cleaning staff and, as a result, rooms don't get straightened out during guests' stays. My only suggestion is to replace some of your pillow sham/pillowcases - the fabric on mine was pilling and rough.

Dear Mrs K., Thank you for taking the time to answer our survey. We are delighted to hear that you were pleased with the cleanliness of your room and bathroom, as well as the helpfulness and friendliness of our front desk and breakfast teams. It is especially rewarding to know that our housekeeping staff met your expectations by maintaining your room promptly and efficiently throughout your stay. We also appreciate your constructive suggestion regarding the pillow shams and pillowcases. Your observation about the fabric condition is duly noted, and we will review and address this to ensure our standards remain consistently high. We hope to have the pleasure of welcoming you back at l'Echiquier Opéra Paris in the future. Best regards, Lisa Cloirec Assistant manager

Customer review rating 3.5/5

Mark D. Couples - Confirmed reviews ALL

The trip was a 60th birthday present from my children. We arrived at 3 and were directed to free cakes and tea/coffee whilst they checkd if our room was ready. We were then informed that the bar and restaurant had been hired out for the night so we could not use. One of the appeals of the hotel when booking was the cocktail bar under the glass roof. On returning from dinner on first night we asked if we could have one cocktail before bed and were ushered to a small area were the barman gave us menus and said he would be back. We left after 20 minutes as there was no sign of service. On the second day we returned from walking just before 3 and once again went to have a coffee and a cake in what we were previously told was a free service. When we asked for coffee the server initially walked to the bar and then returned stating quite abruptly that it was not free. After a quick conversation it became clear that the coffee was not free just the tea and cakes but he was rude and we had been told different. I had no problem paying for the coffee and did so but the experience could have been dealt with better. Also as they had not honoured there stated facilities namely the bar and restaurant, they could have given a free coffee to somehow make up for it.

Dear Sir D., Thank you for taking the time to share your experience with us, and for choosing our hotel for such a special occasion. We are glad you enjoyed the welcome on arrival, but we are truly sorry for the disappointment caused by the bar and restaurant being unavailable, as well as the delay in service when you requested a cocktail. We also apologize for the confusion and tone regarding the coffee service. Your feedback is very important to us, and we will address these points with our team to improve both communication and service. We do hope to have the opportunity to welcome you back for a much smoother and more enjoyable stay. Best regards, Lisa Cloirec Assistant manager

Other web-users rate our hotel

  • 536 reviews 9.6/10 Location
  • 723 reviews 8.6/10 Room
  • 1,123 reviews 9.5/10 Service
  • 7 reviews 2.9/10 WiFi
  • 375 reviews 9.5/10 Breakfast
  • 375 reviews 8.1/10 Comfort
  • 306 reviews 9.4/10 Vibe
  • 248 reviews 9/10 Food

Powered by Trustyou

Our other establishments nearby