Hotel L'Échiquier Opéra Paris-MGallery

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Hotel L'Échiquier Opéra Paris-MGallery 4 stars

Customer review rating (ALL Rating) 4.7/5 1,076 reviews

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Description

Hotel extras

  • Restaurant and Lounge Bar

  • Peaceful haven and Grands Boulevards masterpiece

  • Meeting and private event facilities

  • Fitness room

  • Family Rooms

Hotel location

Hotel L'Échiquier Opéra Paris-MGallery

38 Rue De L Echiquier
75010 PARIS
France

  • POISSONNIERE BONNE NOUVELLE:  20

  • METRO:  8 or 9 BONNE NOUVELLE

  • By plane

    ORLY At 18km / 11.18 miles

  • By plane

    ROISSY CDG At 22km / 13.67 miles

  • By train

    GARE D'AUSTERLIZ At 4.5km / 2.8 miles

  • By train

    GARE DE L'EST At 1.8km / 1.12 miles

  • By train

    GARE DE LYON At 4.3km / 2.67 miles

  • By train

    GARE DU NORD At 1.5km / 0.93 miles

  • By train

    GARE MONTPARNASSE At 6.8km / 4.23 miles

  • By train

    GARE ST LAZARE At 2.7km / 1.68 miles

GPS:48.871806, 2.349275

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

LE 38 BAR LOUNGE

It's 1920 and you're in the heart of Paris with its lively Grands Boulevards. Immerse yourself in this unique atmosphere while you taste our fabulous cocktails and seasonal cuisine.

Our accommodation(s)

L'Echiquier Opéra Paris hotel, located in the heart of the capital's central Grands Boulevards district, welcomes you in a calm and comfortable setting. With air-conditioned rooms and suites typical of Parisian apartments of the 1930s and featuring slippers, bathrobes, CLARINS beauty products and free WIFI. Ask for one of our rooms with views on Montmartre or with a balcony. Suites can accommodate up to 4 people and connecting rooms are also available for families.

Our guest reviews

Our guest reviews for
Hotel L'Échiquier Opéra Paris-MGallery

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,076 reviews

TripAdvisor Rating  4.5/5  1,154 reviews

Certificate of excellence 2022

Quite stay

Customer review rating 4.5/5

Roberto Business - Confirmed reviews ALL

Very quite hotel very close to Paris center. Rooms are cleaned and all it's ok. Room rate are aligned with the Paris price center but the breakfast it's a bit too expensive.

Terrible experience with the room service

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

I was upgraded and the room was ok But I had a terrible experience with the room service where I had to call 3 times, wait over an hour to finally decide to cancel it and go for dinner outside.

Wonderful stay and staff.

Customer review rating 5.0/5

Joe O. Friends - Confirmed reviews ALL

First time staying on Right Bank - all members of staff were extremely helpful, friendly and professional - room was well appointed - hotel beautiful and conveniently located - all in our party had a most pleasant stay and would return.

Dear Mr. O., Thank you for your feedback. We are delighted d to read that you enjoyed our hotel staff and our rooms. It was a pleasure receiving all of you. Our hotel, who was Henri IV’s pavillon de chasse before, is now decorated in a Art Deco design, and we are glad that you enjoyed it. Ideally located next to Grands Boulevards, it enables you indeed to enjoy the effervescence of the city, but in a quiet street. We are pleased to see that you were satisfied with our hotel staff and that you found them helpful, friendly and professional – it means a lot to us and we will share your comments with all the teams! We hope to see you soon to our property, Romane Chef de Brigade / Guest Relation

Good Location

Customer review rating 3.5/5

Debbie Couples - Confirmed reviews ALL

The location was good and the hotel nice and quiet. Rooms were small even though we had a superior one, wouldn't want to stay in anything smaller! Bed comfortable, good shower. Reception staff were excellent. Only one very small lift which was always occupied. Breakfast was disappointing - often waiting on items to be brought out, first day eggs had just arrived and they were completely cold, order coffee it did not arrive. Staff busy but no one had a good overview of the breakfast and what needed replenishing. Bar was very quiet in the evening and therefore had not atmosphere which is a shame as looked lovely on the website.

Dear Mrs. H., We thank you for your feedback and for taking the time to share with us your experience. We are delighted to read that you enjoyed our hotel location. Next to the Grands Boulevards, our situation enables to feel the city’s excitement, in a quiet street. We also thank you for your comments regarding our reception staff! We will share the comments to the team. They will be delighted to ear it. Guest satisfaction is one of our most important assets and we are happy to read that you felt it. We also took well note of your thoughts regarding our rooms. Indeed, our hotel being an old Parisian building, the rooms’ sizes depend on where you are located in the building, and changes also according to the floor you are in. We will put a note on your reservation and will make sure that, next time you will be staying with us, you will have a very spacious room. We apologize for the experience you had at our breakfast. This is usually one of our most valuable part of the property’s experience, and we take good care of it. We always try to be quick and efficient, to be sure that your day starts on the right foot. We hope to have the chance to be welcoming you if you are coming back to Paris – it will be our pleasure. Best Regards, Romane Chef de Brigade / Guest Relation

Great stay experience

Customer review rating 4.5/5

Telis Families - Confirmed reviews ALL

We stayed for 3 days, the hotel is very clean and modern, keeping at the same time a Parisien character. We really enjoyed the service and the location and would definitely stay there again.

Dear Aristotelis C., Thank you so much for your wonderful comment after your recent sray with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as this one. Sincerely, Hoda - Front Office Manager

Well located , great room and service

Customer review rating 4.5/5

R. M. Couples - Confirmed reviews ALL

Spent 4 nights and would definitely stay again - great location with great standard of accommodation. Only downside was the cost of drinks in the bar , but loads of bars outside so not a problem!

Dear M. R., Thank you so much for such wonderful review about the hotel and the team. It will be a pleasure to share your review with all my colleagues. We will be very pleased to welcome you again soon in your Parisian Address! Kind regards, Hoda - Guest Experience Manager

Terrible

Customer review rating 1.5/5

Paul A. Families - Confirmed reviews ALL

On arrival I was treated shabbily. I paid for room and came me at 8am to check into the room I paid for and I was told it’s a no show. Felt used. I was ask to go for breakfast while waiting believing that the breakfast was part of accommodation only on check out to be charged for the five days. I expected the front desk to properly educate me on my rights on stay.

Dear Paul A., Thank you for taking the time to tell us about your experience at L'Échiquier Opéra Paris. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. As you mention, we do always go the extra mile for our guests. In order to improve with a smile, this is why you met Constance, our Executive Director Assistant. We didn't received the information of your morning arrival the next day, we made every effort to provide you with a room as soon as possible. In addition, your reservation included only 2 people and in the same way we have set up a room for 3 this same morning despite the hotel being full. Constance also offered you an upgrade to a suite, so our best category. I am sorry to read that you were not sensitive to this attention. We would love to amend this situation hoping to welcome you back. Make sure you contact us directly upon your next Parisian visit. Kindest regards, Hoda - Guest Experience Manager

Great stay

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Overall experience was great, however one day the room was not done even though we asked four times, which kind of ruined the whole experience at the hotel.

Very poor service

Customer review rating 1.5/5

Giovanni Families - Confirmed reviews ALL

Very poor service: no towels in the room on arrival, room not cleaned despite sign on the door, no toilet paper (ridiculous), rooms very small, mediocre breakfast and tried to charge us twice (at the end, they had to refund us).

Dear M. S., First of all, please let me thank you for taking the time to share your comments further to your stay among us. Thank you for highlighting different aspects of l'Echiquier decoration and unique Belle Epoque architecture and of course the unbeatable location. I am deeply sorry that your stay has not been entirely up to your expectations. Let me just remind you that we dispose of larger rooms, such as in the Deluxe or Junior Suite category, where you can benefit of a very large bathroom, which often combines a shower and a bathtub and of course a large mini bar and a coffee machine. Rest assured that the issues outlined will be carefully reviewed and I hope to have the chance to meet you and make you change your mind upon one of your next trip to Paris. In the meantime, I remain at your disposal for any further information, Warmest regards, Hoda - Front Office Manager

Great service

Customer review rating 5.0/5

Jk Families - Confirmed reviews ALL

The whole experience was great. From the front desk to the amenities. I am particularly thankful for the great quality of coffee (6 days with two children). The restaurant was excellent and they were very kind and helpful. They let my son play on their piano and he was so happy. Thank you. We'll be back.

Nice staffs but disappointed in so many ways

Customer review rating 2.0/5

Tanit Couples - Confirmed reviews ALL

As a platinum member this hotel definitely falls below the standard I’m accustomed to from Accor. No early check in, no room upgrade, poor breakfast selection and only given one bottle of water for a 4 night stay. Wouldn’t stay here again.

Good location, good restaurant, pleasant staff

Customer review rating 4.0/5

S. M. Business - Confirmed reviews ALL

The hotel is very pleasant, staff is pleasant but even in a superior room the coffee provided is instant coffee. I asked if it was possible to have a coffee machine and I was told the hotel was full and it was not possible to have one. I stayed at the hotel during 2 Parisian trips in March and April. I will not be returning again for my next trip. I have booked Mercure Hotel as they have proper coffee machines!

Well located beautiful hotel

Customer review rating 5.0/5

Donna M. D. Families - Confirmed reviews ALL

Warm welcome, beautifully clean, friendly helpful staff. Perfect location, 15 mins walk from Gare de Nord and 2 mins to metro. Definitely recommend and will return.

Excellent service

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Excellent service, good location, beautiful breakfast room

Beautiful hotel in lively location

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

Hotel is beautifully decorated, with new and fresh finishes everywhere. In city centre but still quiet and restful.

luxury well located hotel

Customer review rating 5.0/5

Paul Couples - Confirmed reviews ALL

As always a wonderful experince

Very good stay

Customer review rating 5.0/5

Jean-philippe R. Couples - Confirmed reviews ALL

Upgraded to a room at the 6th floor, under the roof. Next time we will ask for a lower floor.

Quiet and comfy stay at L’Echiquier Opera !

TripAdvisor rating 5.0/5

ChrisJackWhite TripAdvisor review

All hotel team members are all highly professional, supportive and diligent in any type of need and request we had. Hotel is ideally located and super comfortable, sound insulation and bedding quality ate over the top !

Dear ChrisJakeWhite, Thank you so much for such wonderful review about the hotel and the team. We were all thrilled to read you and your positive words made our day fantastic! We do our work with passion and conviction to receive such recognition. We look forward to welcome again in your parisian home ! Warm regards, Hoda - Guest Experience Manager

Pleasant stay in Paris

TripAdvisor rating 4.0/5

mihais616 TripAdvisor review

A very nice pleasant stay in Paris, one of the nicest that I had in Paris. Very nice location, services and room facilities. We enjoyed a great weekend in Paris and the choice of this hotel helped a lot for our wellbeing.

Dear Mihais616, Thank you so much for such wonderful review about the hotel and the team. It will be a pleasure to share your review with all my colleagues. We will be very pleased to welcome you again soon in your Parisian Address! Kind regards, Hoda - Guest Experience Manager

Pleasant surprise

TripAdvisor rating 5.0/5

hubert_raeymaekers Business - TripAdvisor review

This hotel is located in walking distance from Gare du Nord, in a small street, looking squeezed between the Opera and other houses. But when you enter you are welcomed very friendly in a cozy and astonishing world of Belle Époque architecture. We particularly liked the bar/restaurant/breakfast environment and the elevator design.

Dear Hubert_raeymaekers, On behalf of the whole team, I would like to personally thank you for this wonderful review following your recent stay with us. Thank you for highlighting different aspects of l'Echiquier such as the friendly team, decoration and unique Belle Epoque architecture and of course the unbeatable location. Our location is definitely one of the main attractions, being at a short distance from Gare du Nord, the beautiful Opera Garnier and of course les Grands Boulevards is a plus. Hoping to welcome you back very soon ! Warm Regards, Hoda - Guest Experience Manager

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