Customer review rating (ALL Rating) 4.2/5 688 reviews
3 rooms with soft decor to suit every comfort level, whether alone or with family. The Classic room for its warm atmosphere, the Superior room for comfort & the Privilege room for its amenities and space.
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Mercure Paris Opéra Lafayette
7 Rue De Trevise
75009 PARIS
France
GPS:48.8729123, 2.3449796
Contact email
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Railway station
Access: 300 m / 0.19 mi 4 min walk
Railway station
Access: 1.2 km / 0.75 mi 18 min walk / 10 min drive
Highway exit
Access: 3.6 km / 2.24 mi 7 min drive
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After a day's work or afternoon shopping, come and enjoy drink in the warm setting of Le Lafayette bar, open from noon to midnight.
well located
Customer review rating 3.5/5
Anonymous Couples - Confirmed reviews ALL
Dear EMMANUEL D., We're delighted to see that you enjoyed your stay at our hotel and we sincerely appreciate your kind comments. However, we would like to apologize for the size of the classic room, which may be smaller in Paris than what you're used to in other places . We do have superior rooms that are more spacious and we hope you can try them out on your next stay. We're also sorry that you had some issues with the odors in the bathroom, but we're glad to inform you that the problem has been resolved. We want to assure you that we do everything we can to ensure our guests' comfort and we're always ready to address any issues or concerns that may arise during your stay. Please don't hesitate to contact our team if you have any problem or concern, we'll be happy to assist you. We hope to have the pleasure of welcoming you back to our hotel soon. Best regards, Séguy T. Responsable de l'accueil
Room space is larger than I expected
Customer review rating 4.5/5
Yingcheng C. Couples - Confirmed reviews ALL
Dear Y. C. c., We would like to sincerely thank you for your excellent rating and kind comments about our room. We're thrilled to hear that you found your room spacious and comfortable, and we're glad that you selected the room type that best suited your needs. We're also delighted that you enjoyed our cleaning service and would like to remind you that if you'd like us to change your towels every day, you can simply request it or leave them on the bathroom floor. We're here to meet all of your needs and will do our best to make your stay as enjoyable as possible. We hope to have the pleasure of welcoming you back to our hotel again soon. Sincerely, Séguy T. Responsable de l'accueil
Good location
Customer review rating 4.0/5
Johan Business - Confirmed reviews ALL
Dear JOHAN R., We very much appreciate your comments regarding your stay at the Mercure Paris Opéra Lafayette. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Séguy T. Responsable de l'accueil
Well located
Customer review rating 3.5/5
Anonymous Families - Confirmed reviews ALL
Dear KORAY A., We very much appreciate your comments regarding your stay at the Mercure Paris Opéra Lafayette. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Séguy T. Responsable de l'accueil
Well located small hotel with friendly staff
Customer review rating 4.5/5
Chantalvh Families - Confirmed reviews ALL
Dear CHANTAL V., We very much appreciate your comments regarding your stay at the Mercure Paris Opéra Lafayette. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Séguy T. Responsable de l'accueil
Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website https://all.accor.com/ today, for a one-night stay within the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.
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