Mercure Paris Opéra Lafayette 4 stars

Customer review rating (ALL Rating) 4.2/5 652 reviews

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Description

Hotel extras

  • In the heart of Paris, within reach of the main tourist spots

  • Three Metro lines nearby to get around the capital.

  • Family and adjoining rooms are available for a trip with the whole gang.

  • A family hotel with a personal touch, where each guest is unique.

  • 40 air-conditioned rooms with WiFi, courtesy trays, free bottled water.

Our accommodation(s)

Hotel location

Mercure Paris Opéra Lafayette

7 Rue De Trevise
75009 PARIS
France

GPS:48.8729123, 2.3449796

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wi-Fi
  • Air conditioning
  • Bar
  • 100% Non Smoking Property
  • Room service

LE LAFAYETTE

After a day's work or afternoon shopping, come and enjoy drink in the warm setting of Le Lafayette bar, open from noon to midnight.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  652 reviews

Customer review rating 3.0/5

Kalliope A. Families - Confirmed reviews ALL

Well located. Small but comfortable rooms. Breakfast was not very good. It did not taste fresh.. there were not many options. They were out of salt.. in general, would choose again for the location and cleanliness for 2-3 nights but with no breakfast included.

Dear Madam, Thank you for taking the time to share your feedback. We are sorry to hear that our breakfast did not fully meet your expectations. Our breakfast is designed to offer a wide selection of savory and sweet options, including a variety of cakes and pastries, in order to satisfy all tastes. Please know that we truly value your comments, as they help us improve the quality of our services and better meet our guests’ expectations. We hope to have the pleasure of welcoming you again in the future. Best regards, Kilyan - Premier de réception

Customer review rating 4.5/5

James S. Couples - Confirmed reviews ALL

Located within walking distance to Gare de Lest station and to other places such as Galleries Lafayette. Nearby has a lot of eatery shops and marts.

Dear Sir, Thank you very much for your kind review. We are very pleased to hear that you enjoyed your stay with us. It will be our pleasure to welcome you again soon. Best regards, Kilyan -Premier de réception

Customer review rating 4.5/5

Lucas P. N. Families - Confirmed reviews ALL

I was with my family over the weekend. This was by far one of our best stays in Paris. The location is amazing, the neighborhood is very live and full of restaurants, museums, etc. The team was super welcoming and nice. We will definitely return.

Dear Mr., Thank you very much for your kind feedback. We are delighted to hear that you had a lovely stay at our hotel. Providing each of our guests with a memorable experience is our main priority, so we are truly pleased to know that we met your expectations. We would be delighted to welcome you again on your next trip to Paris. Best regards, Kilyan -Premier de réception

Customer review rating 3.0/5

Ioana M. H. Couples - Confirmed reviews ALL

Nice location, clean rooms but very small, breakfast could be improved...not enough products and I don„t mean about variety...I mean about being 3 slices of ham, empty recipient form eggs..

Dear Mme, Thank you for your feedback following your stay at the Mercure Opera Lafayette. We are sorry that your stay did not meet your expectations. The hotel occupies a Haussmann-style building, which does indeed present certain architectural constraints, particularly regarding room size. However, we make it a point of honor to offer all the necessary amenities to ensure the comfort of our guests. We are sorry for the problem you experienced with your breakfast. It seems there were some issues with the quantity of food, which affected your meal. We have taken this feedback into account so that we can improve breakfast and prevent this type of problem from happening again. We hope to welcome you back in the future to offer you a fully satisfactory experience. Sincerely, Théo Reception

Customer review rating 3.0/5

Michael M. Couples - Confirmed reviews ALL

Well located in the 9th arrondissement, with the metro only a short walk away. Breakfast was good if you are early. Later the hot option, solid scrambled egg, greasy bacon is not appetising. Because we were staying only two days, we booked a small room but, on the top floor they are hampered by the lower ceiling height to accommodate the sloping roof. Being 1.8 metres tall, I banged into it several times getting out of bed. If staying any longer we would have changed to a lower floor. The experience will not discouraged me from booking Mercure Hotels again.

Dear Sir, Thank you for your feedback following your stay at the Mercure Opera Lafayette. We are sorry that your stay did not meet your expectations. The hotel occupies a Haussmann-style building, which does indeed present certain architectural constraints, particularly regarding room size. However, we make it a point of honor to offer all the necessary amenities to ensure the comfort of our guests. We hope to welcome you back in the future to offer you a fully satisfactory experience. Sincerely, Théo Reception

Other web-users rate our hotel

  • 187 reviews 9.5/10 Location
  • 324 reviews 5.6/10 Room
  • 292 reviews 8.9/10 Service
  • 6 reviews 0/10 WiFi
  • 217 reviews 3.6/10 Comfort
  • 143 reviews 8.3/10 Breakfast
  • 86 reviews 7.9/10 Cleanliness

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