Mercure Paris Opéra Lafayette 4 stars

Customer review rating (ALL Rating) 4.2/5 680 reviews

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Mercure Paris Opéra Lafayette - Image 1
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Mercure Paris Opéra Lafayette - Image 4
7 Rue De Trevise, 75009 PARIS, France

Description

Hotel extras

  • In the heart of Paris, within reach of the main tourist spots

  • Three Metro lines nearby to get around the capital.

  • Family and adjoining rooms are available for a trip with the whole gang.

  • A family hotel with a personal touch, where each guest is unique.

  • 40 air-conditioned rooms with WiFi, courtesy trays, free bottled water.

Our accommodation(s)

Hotel location

Mercure Paris Opéra Lafayette

7 Rue De Trevise
75009 PARIS
France

GPS:48.8729123, 2.3449796

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wi-Fi
  • Air conditioning
  • Bar
  • 100% Non Smoking Property
  • Room service

LE LAFAYETTE

After a day's work or afternoon shopping, come and enjoy drink in the warm setting of Le Lafayette bar, open from noon to midnight.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  680 reviews

Standard room below expectations

Customer review rating 3.0/5

Dragos D. Business - Confirmed reviews ALL

I booked the same room as usual however the room i got (Platinum status) was small, very small. I have a problem at my left knee, hopefully I was able to walk around the bed.

Well located

Customer review rating 2.5/5

Melissa J. Families - Confirmed reviews ALL

Hotel is in a good location. Public areas tired and in need of a refresh by comparison to other same standard hotels in area. Reception staff surly (with the exception of last day) default response to any request was defensiveness rather than a willingness to help. Overall fine for requirements but would probably stay elsewhere if returned to Paris.

Dear Mrs J., Thank you for taking the time to share your feedback. We are glad to hear that you appreciated the location of our hotel, which is indeed a major advantage for exploring Paris. We regret that your experience with our reception team did not meet your expectations. Our goal is always to provide courteous and professional service, and we will make sure to address this matter to improve. Regarding the public areas, the charming and historic Haussmannian architecture of our building, combined with our central location, unfortunately limits the size of these spaces. However, we make every effort to optimize guest comfort while preserving the authenticity of our property. Thank you for your feedback, and we hope to have the opportunity to welcome you back for a more enjoyable stay. We wish you a wonderful 2025year, filled with happiness. Best regards, Rose R, chargée de relations clients

Good location

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Room was too hot despite turning off the air con or temperature down

All perfect

Customer review rating 5.0/5

L. Business - Confirmed reviews ALL

Easy : all perfect

My dear PHILIPPE, A big thank you for this perfect rating! 😊 We’re absolutely thrilled to hear that your stay was flawless and that everything met your expectations. It was a real pleasure to welcome you, and we would be delighted to host you again for another equally perfect experience next time! Wishing you a wonderful holiday season, and we look forward to seeing you again soon! Rose R, chargée de relations clients

good stay.

Customer review rating 4.0/5

B. Business - Confirmed reviews ALL

good stay,

Dear Nathalie, Thank you so much for your feedback ! We also thank you for your impressions about the absence of front desk, but we seek to create more proximity with our customers, by promoting a warmer and more friendly welcome, without the intermediary of a large office. We understand that this may seem unusual, but our goal is to stay as close as possible to our customers to offer them a more personal and authentic experience. We hope to have the chance to see you again very soon! Take care, Rose R, chargée de relations clients

Other web-users rate our hotel

  • 207 reviews 9.4/10 Location
  • 388 reviews 6.3/10 Room
  • 367 reviews 9.1/10 Service
  • 280 reviews 4.3/10 Comfort
  • 150 reviews 8.7/10 Breakfast
  • 124 reviews 8.6/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.