Mercure Paris Opéra Lafayette

Customer review rating (ALL Rating) 4.2/5 688 reviews

Hotel extras

  • In the heart of Paris, within reach of the main tourist spots

  • Three Metro lines nearby to get around the capital.

  • Family and adjoining rooms are available for a trip with the whole gang.

  • A family hotel with a personal touch, where each guest is unique.

  • 40 air-conditioned rooms with WiFi, courtesy trays, free bottled water.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

3 rooms with soft decor to suit every comfort level, whether alone or with family. The Classic room for its warm atmosphere, the Superior room for comfort & the Privilege room for its amenities and space.

Hotel location

Mercure Paris Opéra Lafayette

7 Rue De Trevise
75009 PARIS
France

GPS:48.8729123, 2.3449796

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Air conditioning
  • Wi-Fi
  • Bar

LE LAFAYETTE

After a day's work or afternoon shopping, come and enjoy drink in the warm setting of Le Lafayette bar, open from noon to midnight.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  688 reviews

well located

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

all was ok. Only two comments, the room under roof was very small very limited space for two with suitcases. Not much room to stand in the room. And another one about bad smells coming from the bathroom.

Dear EMMANUEL D., We're delighted to see that you enjoyed your stay at our hotel and we sincerely appreciate your kind comments. However, we would like to apologize for the size of the classic room, which may be smaller in Paris than what you're used to in other places . We do have superior rooms that are more spacious and we hope you can try them out on your next stay. We're also sorry that you had some issues with the odors in the bathroom, but we're glad to inform you that the problem has been resolved. We want to assure you that we do everything we can to ensure our guests' comfort and we're always ready to address any issues or concerns that may arise during your stay. Please don't hesitate to contact our team if you have any problem or concern, we'll be happy to assist you. We hope to have the pleasure of welcoming you back to our hotel soon. Best regards, Séguy T. Responsable de l'accueil

Room space is larger than I expected

Customer review rating 4.5/5

Yingcheng C. Couples - Confirmed reviews ALL

Very convenient to go to the nearby interested museums and shops

Dear Y. C. c., We would like to sincerely thank you for your excellent rating and kind comments about our room. We're thrilled to hear that you found your room spacious and comfortable, and we're glad that you selected the room type that best suited your needs. We're also delighted that you enjoyed our cleaning service and would like to remind you that if you'd like us to change your towels every day, you can simply request it or leave them on the bathroom floor. We're here to meet all of your needs and will do our best to make your stay as enjoyable as possible. We hope to have the pleasure of welcoming you back to our hotel again soon. Sincerely, Séguy T. Responsable de l'accueil

Good location

Customer review rating 4.0/5

Johan Business - Confirmed reviews ALL

Good location, friendly staff, clean room, ....... badroom lavabo too small....

Dear JOHAN R., We very much appreciate your comments regarding your stay at the Mercure Paris Opéra Lafayette. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Séguy T. Responsable de l'accueil

Well located

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

Overall it was good. Employees were friendly. Construction happening right near our room was not good.

Dear KORAY A., We very much appreciate your comments regarding your stay at the Mercure Paris Opéra Lafayette. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Séguy T. Responsable de l'accueil

Well located small hotel with friendly staff

Customer review rating 4.5/5

Chantalvh Families - Confirmed reviews ALL

Good location, close to Opera and Galeries Lafayette and metro station. We appreciated the early availability of both rooms (upon checking our arrival time). Very friendly staff!! Small hotel. Good quality breakfast. Rooms were newly decorated and clean. Only negative point was the sliding door of the bathroom which did not close well in both rooms (lack of privacy). We love the Nuxe amenities! PS hot temperature in the lobby during breakfast

Dear CHANTAL V., We very much appreciate your comments regarding your stay at the Mercure Paris Opéra Lafayette. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Séguy T. Responsable de l'accueil

Other web-users rate our hotel

  • 164 reviews 9.4/10 Location
  • 302 reviews 6/10 Room
  • 272 reviews 8.9/10 Service
  • 213 reviews 4.2/10 Comfort
  • 127 reviews 8.8/10 Breakfast
  • 94 reviews 8.7/10 Cleanliness
  • 30 reviews 4.2/10 Value

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