Pullman Dubai Downtown 5 stars

Customer review rating (ALL Rating) 4.5/5 3,055 reviews

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Description

Hotel extras

  • Rooms and suites, offering views of the Dubai Canal and the iconic Burj Khalifa

  • Rooms offer a spacious working desk with FREE Wi-Fi internet

  • Wellness center with swimming pool with direct Burj Khalifa views

  • Dedicated meeting space floor with a ballroom, two meeting rooms, and a private boardroom

  • Award-winning dinning and bar venues on-site.

Our accommodation(s)

Hotel location

Pullman Dubai Downtown

Marasi Drive, Downtown, P O Box 413311
413311 DUBAI
United Arab Emirates

GPS:25.1872891, 55.2716534

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,055 reviews

Customer review rating 5.0/5

Sajida G. Families - Confirmed reviews ALL

They made our stay extra special all staff were so warm and welcoming

Dear Ms. G., Thank you for your perfect 10/10 rating and for sharing such positive feedback. We are delighted to hear that you were extremely satisfied with your stay and that our warm and welcoming staff made your experience extra special. Your kind words mean a great deal to our entire team. We truly appreciate you choosing Pullman Dubai Downtown and look forward to welcoming you back for another memorable stay. Warm regards, Pullman Dubai Downtown Team

Customer review rating 1.5/5

Roqaya Z. Families - Confirmed reviews ALL

View, location, and reception were excellent. But at the same time, breakfast was very poor compared to the price, overall cleaning was done by a cleaner and tidying up. We had to go out every day and ask for towels since there were three of us in the room and for seven days they put two towels The glasses we drank from were not cleaned, as espresso cups were useless we had to ask every day for them to be renewed for us. It was very disappointing since we recommended it to a friend who came with us and was very disappointed with the hotel's service and facilities

Dear Ms. Z., Thank you for taking the time to provide such detailed feedback regarding your recent seven-night stay with us. Please be informed that a member of our management team has been in touch with you personally to follow up on these matters and to ensure your concerns are addressed directly. Your feedback is invaluable to us, as it highlights critical areas for improvement. We are committed to making the necessary changes to enhance our service and facilities. We hope to have the opportunity to welcome you back and provide you with the flawless experience you deserve. Warm regards, Pullman Dubai Downtown Team

Customer review rating 4.5/5

Frederik V. P. Families - Confirmed reviews ALL

Good stay in an upgraded room. Thank you.

Dear Mr. V. P., Thank you for your excellent ratings and for taking the time to share your feedback with us. We are delighted to hear that you enjoyed our good location, the friendly service from our employees, and your upgraded room during your stay. It is wonderful to know that you had a good overall experience. We truly appreciate you choosing Pullman Dubai Downtown and look forward to welcoming you back for another outstanding visit. Warm regards, Pullman Dubai Downtown Team

Customer review rating 4.5/5

Bharat K. Families - Confirmed reviews ALL

It was terrific, great location, in the heart of downtown, good restaurants, rooms, breakfast, etc.

Dear Bharat K., Thank you for your excellent 9.0 rating and for sharing such positive feedback. We are delighted to hear that you enjoyed our terrific location in the heart of downtown, the quality of our rooms, breakfast, and nearby restaurants, and that you received great service throughout your stay. Your kind words are truly appreciated. We look forward to welcoming you back for another outstanding experience at Pullman Dubai Downtown. Warm regards, Pullman Dubai Downtown Team

Customer review rating 3.5/5

Ngosa M. Couples - Confirmed reviews ALL

The stuff was very respectful and the place is quite clean, we had a great stay

Dear Ngosa M., Thank you for your feedback. We are pleased to hear that you enjoyed your stay and appreciated our location and cleanliness. Your positive remarks about our staff's respectfulness are also valued. We hope to welcome you back in the future for another excellent experience. Best regards, Pullman Dubai Downtown.

Other web-users rate our hotel

  • 1,620 reviews 9.4/10 Location
  • 2,018 reviews 7.9/10 Room
  • 3,866 reviews 9.2/10 Service
  • 30 reviews 9.2/10 WiFi
  • 1,166 reviews 8.8/10 Breakfast
  • 838 reviews 7.6/10 Cleanliness

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