Pullman Dubai Downtown 5 stars

Customer review rating (ALL Rating) 4.4/5 2,154 reviews

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Description

Hotel extras

  • Rooms and suites, offering views of the Dubai Canal and the iconic Burj Khalifa

  • Rooms offer a spacious working desk with FREE Wi-Fi internet

  • Fitness center with wet facilities

  • Dedicated meeting space floor with a ballroom, two meeting rooms, and a private boardroom

  • Free valet parking onsite

Our accommodation(s)

Hotel location

Pullman Dubai Downtown

Marasi Drive, Downtown, P O Box 413311
413311 DUBAI
United Arab Emirates

GPS:25.1872891, 55.2716534

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,154 reviews

Rooms are spacious, impeccably clean, and well maintained

Customer review rating 4.5/5

Najib N. Couples - Confirmed reviews ALL

The Front Office, Housekeeping, and F & B team members that we interacted with were extremely courteous, pleasant, and efficient.

Dear Najib Dib N., We very much appreciate your comments regarding your stay at the Pullman Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pullman Dubai Downtown team

Great Breakfast

Customer review rating 3.5/5

Rob Families - Confirmed reviews ALL

Highlight was certainly the Couqley restaurant breakfast. Great ambience and friendly/efficient staff despite being so busy. Room itself was just ok. Broken shower head, couldn’t have a proper shower (either with the handheld head or rainfall head). Pool area could be better, towels definitely need upgrading. Was chased down to return the towel whilst in the bar area. Warm concierge and cleaning staff. Overall cleanliness great.

Dear Robert I., We very much appreciate your comments regarding your stay at the Pullman Dubai Downtown. It is always a pleasure to receive positive feedback. Please accept our apology for the inconvenience faced with the room condition, rest assured that is addressed accordingly to the concern departments. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience team.

Best hotel in Downtown

Customer review rating 4.5/5

Maxime Business - Confirmed reviews ALL

Well located and super staff. My stay was really pleasant. The business lounge get a beautiful view on canal and business bay. Highly recommended.

Dear Maxime B., We very much appreciate your comments regarding your stay at the Pullman Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pullman Dubai Downtown team

Prime location with great city view

Customer review rating 5.0/5

Festus O. Couples - Confirmed reviews ALL

From warm reception to delicious food, culminating in comfy rooms and state of the art facilities. Thank you. I enjoyed every bit of my stay.

Dear Festus Owusu, We very much appreciate your comments regarding your stay at the Pullman Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pullman Dubai Downtown team

Clean and beautiful hotel within close proximity to most activities

Customer review rating 5.0/5

Monica G. Families - Confirmed reviews ALL

The hotel is clean, beautiful and has wonderful amenities and great food! Fantastic views as well!

Dear Monicah Wanjiku G., We very much appreciate your comments regarding your stay at the Pullman Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pullman Dubai Downtown team

Other web-users rate our hotel

  • 1,163 reviews 9.4/10 Location
  • 1,506 reviews 7.6/10 Room
  • 2,588 reviews 9.1/10 Service
  • 17 reviews 6.2/10 WiFi
  • 793 reviews 8.7/10 Breakfast
  • 634 reviews 7.4/10 Cleanliness
  • 489 reviews 8.3/10 Vibe
  • 449 reviews 5.7/10 Comfort

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