The most coveted address in Dubai comprising 254 expertly design hotel rooms and 270 hotel apartments boasting spacious terraces and balconies. Showcasing two-magnificent infinity pools are situated atop the 75-storey tower, recognized in Guinness World Records as the highest overflow pool in the world. Indulge in unique dining experiences at Fi'lia Dubai and Carna by Dario Cecchini. Located on Level 69, Ciel Spa Ciel Spa has everything you need to immerse yourself in refined relaxation.
A culinary wonderland awaits at SLS Dubai with its signature culinary concepts. Fi'lia, serving Italian and Mediterranean cuisines, Carna by Dario Cecchini, S Bar mixology lounge, a rooftop nightlife venue at Privilege and the cosy EllaMia café.
Located in the Downtown district, SLS Dubai offers incomparable 360-degree views of the city, with unobstructed views of the iconic Burj Khalifa, along with a clear overhead of the calming Dubai Creek.
Welcome to SLS Dubai, more than a hotel and residence, SLS Dubai is an exuberant universe offering a blend of lifestyle and luxury in a timeless elegant atmosphere and extraordinary experiences with unexpected playfulness.
Goran Stojkovic, Hotel Management
We are pleased to inform you that our outdoor pools at Level 6 are available for leisure for children aged 12 years and below. Meanwhile, adults 21 years and above have access to 2 infinity pools on Level 75. Adolescent 13 years and above (with an adult) can access the Meydan view pool.
Hotel extras
Contemporary, sleek interiors, artworks and accents
Each rooms and residences feature exquisite design and private balcony
Six celebrated culinary brands and lifestyle venues
Two rooftop infinity pools, with incomparable views of Dubai skyline
A chic day lounge and signature rooftop nightlife venue
Our accommodation(s)
Book this hotel
Page 1 out of 5, Room 1 :
Signature King with Balcony
, Room 2 :
Signature Duo Beds with Balcony
Room
Signature King with Balcony
Photo out of - Signature King with Balcony
Take in incredible views of Dubai from your very own private balcony, an important space for total isolation and relaxation. With furnishings following the interior's bold style, our Signature Room reflects the very best in comfortable living.
A bright, airy room with our signature double-sized beds surrounded by custom-crafted furnishings, with plenty of additional seating, the Signature Duo room is meant to be enjoyed, times two.
Unwind in our Signature Safe rooms, complete with warm lighting to create perfect setting of optimum comfort, styled with elegant contemporary furnishings and luxury beddings.
Take in incredible Dubai city views from a lavish Signature King City View with bold style and theatrical interiors. Home of a plush King Bed, this room reflects the very best of luxe living. Take to the skies and relax from above.
A bright, airy room with twin signature beds, bespoke decor, modern design, and unobstructed city skyline views. The upscale aesthetic of the Signature Duo City View room is meant to be enjoyed, times two.
Superior living starts with the Sky Room where understated modernity with intricate rose-gold detailing fashioned by award-winning architects Aedas and Paul Bishop, are front and centre.
Soak in the stunning views and bright lights of Burj Khalifa from a luxurious Signature King Burj View room. With plush King Bed, theatrical interiors & bold design, this room reflects the best of luxe living. Head into the clouds & relax from above.
This bright, airy room features two signature beds, bespoke furnishings, luxe modern design and the striking unobstructed views of the twinkling Burj Khalifa lights. The Signature Duo Burj View room is made to be enjoyed, times two.
Revel in the sights of Dubai with the Signature Sky Room that features a king-size bed in a spacious setting, furnished to the highest standards by interior designer Paul Bishop. The Deluxe Family proves that family-time is the best time.
Revel in Dubai's stunning skyline in the Sky Premium King City View. With modern art, sleek accents, and lavish fittings, this spacious and luxurious room boasts plush king-sized bed and everything needed for an opulent sky-high living in the sky.
With its spectacular modern design and impeccable furnishings thanks to interior designer Paul Bishop, the Sky Suite offers all the comforts of home, with opportunities for relaxation and private dining area, fit for a family.
Photo out of - Vanilla Sky Premium King Suite with Balcony
Style meets comfort with our Vanilla Sky Suite with its own relaxed living area and dining area. A master bedroom offers extra space, in terms of leisure and relaxation, featuring sleek en-suite bathrooms and built-in wardrobes.
Photo out of - Sky Penthouse, 1 Bedroom Suite with Balcony
Open plan living at its best with an elegant yet social layout, Presidential Suite features one master bedroom with balcony, complete with unobstructed views of the sky, signifying why the Presidential Suite is truly superior living....
Inspired by classic design and presented with contemporary originality, the Urban Living King Studio is infused with many finishing touches that define a fine home.
Photo out of - Prime Living One Bedroom King, Balcony
Prime Living One Bedroom King at its private and exclusive, promises the highest standard with an open-exhibition kitchen, fit for entertaining, providing ample space and openness for splendid, comfortable living arrangements.
Photo out of - Elite Living One Bed Room King, Balcony
When you find a residence that feels right, you just know it. With Elite Living One Bedroom King, you instantly appreciate the superb architectural thought and creativity.
Photo out of - Inspired Living One Bed Room King Loft, Balcony
Meant to be a haven of peace for relaxing and unwinding, the Inspired Living One Bedroom King includes luxury fixtures and fittings, glass walls and balconies that leave nothing between you and the captivating skyline lifestyle.
Sleek and practical, Grand Burj Living responds to modern home life, giving a greater sense of an approachable open space, providing that added element of new and familiar at the same time along with exceptional views of the Burj Khalifa.
Photo out of - Cloud Living One Bedroom King Duplex, Balcony
Revel in the split-bedroom floor plans that thoughtfully separates your private and public abodes, meant for a rare combination of ultimate seclusion and intimate gatherings.
Photo out of - Wonder Living Two Bedroom King , Balcony
Delight in the spacious great-room layout of the Wonder Living Two Bed Duplex that expertly combines living room, dining and kitchen, celebrating togetherness and easy flow.
Most of the accommodation:
Balcony
Max. number of persons
5
Area
From
155 m²
/
1668 sq ft
Bedding
Queen size bed(s) x1
Single bed(s) x2
Extra bed in room for child on request
Extra bed in room for adult on request
Baby crib on request
Food And Beverage
Food And Beverage Facilities
Bottled water
Coffee/tea making facilities
Electric stove
Fridge
Full kitchen
Kettle
Microwave
Mini Bar
Pots/Pans/Dishes
Studio/kitchenette
Free in Room Mineral Water
Bathroom
Bathroom Facilities
Hair dryer in bathroom
Make-up/magnifying mirror
Telephone in bathroom
Media And Technology
Complementary elements
Multimedia hub
Plug and play panel
Radio
Internet Facilities
Data port in room
RJ 11 Outlet
RJ 45 Outlet
Wireless internet in your room
Phone Facilities
Phone with 2 handsets in room
Voice mail
Tv Facilities
Pay per view channel(s)
Satellite/cable colour TV
TV room service ordering
TV with on-screen billing info
42'/107 cm screen
Flat screen
LED screen - Light-emitting diode screen
Service And Equipment
Accessibility And Security
Alarm clock
Audible smoke alarms in rooms
Dead bolt in rooms
Emergency info in rooms
Keycard-operated door locks
Message alert
Phone light for hearing impaired
Safe deposit box in room
Smoke alarm in room
Sprinkler in room
Visual alarm for hearing impaired
Comfort Features
Alarm clock
Blackout curtain
Hair dryer
Iron
Ironing board and flat-iron
Shoe polisher
Slippers
Turn Down Services
Electric Facilities
110/120 V AC
220/240 V AC
Room Services
Operator wake up call
Temperature Air Control
Air Conditioning
Air cooling system
Pulse Air
Working Area
Business Desk
5 pers. max
155 m²
/
1668 sq ft
Bedding
1 x Queen size bed(s) and
2 x Single bed(s)
Warm and inviting, the Wonder Burj Living, with views of the Burj Khalifa, a home representing finely designed living displaying an elegant, open living space and gourmet-style kitchen blending effortlessly into comfortable dining and living areas.
Marasi Drive, Business Bay, 124862
124862 DUBAI United Arab Emirates
GPS:25.18492, 55.29227
Contact email
Click to copy the email address
Access and transport
Page 1 out of 1, Access & Transport 1 :
DUBAI METRO
Railway station
Access:
2.2 km / 1.37 mi20 min walk / 7 min drive
Page out of
Dubai Opera
Opera/symphony/concert hall
Burj Khalifa
Tourist attraction
The Dubai Aquarium
Aquarium
The Dancing Fountain
Other attractions
Page out of
The Dubai Mall
Shopping centre/mall
Hotel services
Check-in from
-
Check out up to
On site
Swimming pool
Car park
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Meeting rooms
100% Non Smoking Property
Room service
524 rooms
3 rooms for people with reduced mobility
524 family rooms
40 connecting rooms
524 non-smoking rooms
75 floors
Languages spoken at the hotel
Arabic
German
English
Spanish
French
Italian
Dutch
Portuguese
Russian
Turkish
Reduced mobility Facilities
100% Non Smoking Property
Laundry / Valet Services
Dry cleaning / Ironing
Laundromat
Laundry / Valet Services
Additional charge
Pressing
Additional charge
Entertainment
Disco/Nightclub
Lounge
Waiting area or lounge
Wi-Fi
High Speed internet
High Speed WiFi
WiFi at the hotel
WiFi in the communal areas
High speed transmission line
Air conditioning
Luggage storage
Luggage storage
Concierge
Concierge
Porter
Porter
Catering
6 Restaurants
Room service
Cold snacks
Hot meals
Breakfast
Buffet
Business
6 Meeting rooms
Business Center
Self service business center
Business center with support staff
Well-being
SLS Pool
Outside
On site
Ciel Spa
On site
Sauna room
Turkish Steambath
Massage
Sports and leisure
Bodybuilding equipment/Gym
On site
Gym
On site
On site
Indoor parking
Public
Page 1 out of 3, Restaurant 1 :
Restaurant - Fi'lia
, Restaurant 2 :
Restaurant - Carna
Restaurant - Fi'lia
Photo out of - Restaurant - Fi'lia
Fi'lia Dubai, a Michelin Bib Gourmand award winning restaurant features honest Italian food highlighting fresh ingredients from the firewood oven and grill, handmade breads and pasta.
Cooking style
Italian
Classifications & labels
Michelin bib Gourmand
Capacity
220
Accessibility
Accessible service
Marasi Drive, Business Bay, 124862, 124862 Dubai, United Arab Emirates
Fi'lia Dubai, a Michelin Bib Gourmand award winning restaurant features honest Italian food highlighting fresh ingredients from the firewood oven and grill, handmade breads and pasta.
Carna, a contemporary steakhouse concept helmed by the legendary Butcher, Dario Cecchini from the village of Panzano in the Chianti region of Tuscany, Italy. Carna features an intimate setting rich in velvet, a dedicated bar and private dining area.
Cooking style
Steakhouse
Capacity
70
Accessibility
Accessible service
Marasi Drive, Business Bay, 124862, 124862 Dubai, United Arab Emirates
Carna, a contemporary steakhouse concept helmed by the legendary Butcher, Dario Cecchini from the village of Panzano in the Chianti region of Tuscany, Italy. Carna features an intimate setting rich in velvet, a dedicated bar and private dining area.
With an extra-cosy, refined setting that will have any java-savvy lover buzz in delight, EllaMia is a sophisticated café that brings its dedicated Los Angeles-based coffee culture to Dubai.
Cooking style
Cafe
Capacity
30
Marasi Drive, Business Bay, 124862, 124862 Dubai, United Arab Emirates
With an extra-cosy, refined setting that will have any java-savvy lover buzz in delight, EllaMia is a sophisticated café that brings its dedicated Los Angeles-based coffee culture to Dubai.
Privilege Club
Photo out of - Privilege Club
The most jaw-dropping feature is found on SLS Dubai's rooftop. The signature rooftop venue, Privilege is recognized in Guinness World Records as the highest overflow pool in the world, featuring two infinity pools at 325 meters on the 75th floor.
Cooking style
Pool bar
Capacity
350
Marasi Drive, Business Bay, 124862, 124862 Dubai, United Arab Emirates
The most jaw-dropping feature is found on SLS Dubai's rooftop. The signature rooftop venue, Privilege is recognized in Guinness World Records as the highest overflow pool in the world, featuring two infinity pools at 325 meters on the 75th floor.
Celebrating the culture of mixology, S Bar, located in the Sky Lobby on the 71st floor, is an eclectically chic bar that offers quite the impressive cocktail program.
Cooking style
Cocktail bar
Capacity
92
Marasi Drive, Business Bay, 124862, 124862 Dubai, United Arab Emirates
Celebrating the culture of mixology, S Bar, located in the Sky Lobby on the 71st floor, is an eclectically chic bar that offers quite the impressive cocktail program.
Make your way through the hidden hallways and immerse yourself in a smooth and sultry sky-high smokeasy with an intriguing blend of mystery, style, Latin rhythms and Dubai city views.
Cooking style
Cocktail bar
Capacity
50
Marasi Drive, Business Bay, 124862, 124862 Dubai, United Arab Emirates
Make your way through the hidden hallways and immerse yourself in a smooth and sultry sky-high smokeasy with an intriguing blend of mystery, style, Latin rhythms and Dubai city views.
Privilege is recognized in Guinness World Records as the highest overflow pool in the world, featuring two infinity pools at 325 meters on the 75th floor, with stunning views of the city, guaranteeing to be the most unrivalled sight-seeing spot in town.
SLS Pool
Take some time out to relax by the pool during your stay at our hotel. Dip your feet in the water and experience true relaxation
Location
On site
Pool features
Outdoor pool
Heated Pool
Overflowing pool
At your disposal
Shower
Lifeguard
Privilege is recognized in Guinness World Records as the highest overflow pool in the world, featuring two infinity pools at 325 meters on the 75th floor, with stunning views of the city, guaranteeing to be the most unrivalled sight-seeing spot in town.
Fitness center
Non contractual photo
On site
Fitness equipment
Treadmill
Fitness machines
Core/stability training equipment
Cardiovascular equipment
Exercise bikes
TV in the room
Towels available
Wellness services and equipments
Rest room
Sauna room
Spa bath
Turkish Steambath
Personal lessons and special care
Massage
Myofascial therapy
Foot reflexology
Manicure & Pedicure
Fitness coach
For guests looking to keep fit while away from home, our fully-equipped gym and exercise room are sure to energise
Spa
Photo out of - Spa
Additional charge
Ciel Spa has everything you need to immerse yourself in refined relaxation. Indulge in the relaxation lounge, massage suite, herbal steam rooms spacious experience showers, custom massage beds and many more.
Location
On site
Other informations
Services
Shop
Tea Room
Spa Treatment
At your disposal
Towels available
Bathrobe available
Slippers
Ciel Spa has everything you need to immerse yourself in refined relaxation. Indulge in the relaxation lounge, massage suite, herbal steam rooms spacious experience showers, custom massage beds and many more.
Mohamed A. S. M. E.
Friends
-
Confirmed reviews ALL
It was a very comfortable stay, and I really enjoyed it. Definitely one of the nicer hotels in Dubai. The service was really good, and the staff were very friendly, some more than others, especially the concierge staff. ⭐️
The only annoying part was having to ask for cutlery and glasses several times. There seemed to be a shortage and a limit on how many could be provided, which was a bit inconvenient since I was having some friends over and needed them. They were eventually provided, but it took a bit of back and forth.
Other than that, everything else I requested arrived really quickly, and I had a great stay overall!
Dear Mohamed A. S. M. E.,
Thank you for sharing your experience at SLS Dubai Hotel & Residences. We are delighted to hear that you enjoyed your stay and found our hotel to be one of the nicer options in Dubai. It is wonderful to know that our staff, particularly the concierge team, contributed positively to your experience with their friendly service.
We sincerely apologize for the inconvenience you encountered regarding the cutlery and glasses. Your feedback regarding the availability of these items is invaluable to us, and we appreciate your understanding as we strive to balance demand with our operational policies. We will take your comments into consideration as we continue to enhance our service.
We are pleased that other aspects of your stay met your expectations and that you had a great overall experience. We look forward to welcoming you back in the future.
Best regards,
SLS Dubai Hotel & Residences
Customer review rating 5.0/5
Sanja N.
Solo
-
Confirmed reviews ALL
Give it try you you will know
Dear Sanja N.,
Thank you for your positive feedback regarding our prime location. We are delighted that you enjoyed your stay and appreciate your recommendation. We look forward to welcoming you back in the future.
Best regards,
SLS Dubai Hotel & Residences
Customer review rating 0.5/5
Angel A. L.
Solo
-
Confirmed reviews ALL
The staff is not educated, they don’t even know the openings hours of the facilities in the hotel.
Nobody is here to help, honestly was horrible
One night was way too much
Dear Angel A. L.,
Thank you for sharing your concerns regarding your recent stay. I sincerely apologize for the service shortcomings you encountered and the lack of assistance from our team. Your feedback is invaluable, and we will use it to improve our guest experience.
Best regards,
SLS Dubai Hotel & Residences
Customer review rating 5.0/5
Alexander G.
Business
-
Confirmed reviews ALL
I enjoy it a lot and already made a great tripadvisor review
Dear Alexander G.,
Thank you for your wonderful feedback. We are delighted to hear that you enjoyed your stay and appreciated the service provided. Your positive review on TripAdvisor is greatly appreciated and motivates our team to continue delivering exceptional experiences.
Best regards,
SLS Dubai Hotel & Residences
Customer review rating 5.0/5
Safwan S.
Friends
-
Confirmed reviews ALL
Perfecti
Dear Safwan S.,
Thank you for your positive feedback. We are delighted to hear that you found your experience at SLS Dubai Hotel & Residences to be perfect. Your satisfaction is our priority, and we look forward to welcoming you back in the future.
Best regards,
SLS Dubai Hotel & Residences
Dear Mohamed A. S. M. E.,
Thank you for sharing your experience at SLS Dubai Hotel & Residences. We are delighted to hear that you enjoyed your stay and found our hotel to be one of the nicer options in Dubai. It is wonderful to know that our staff, particularly the concierge team, contributed positively to your experience with their friendly service.
We sincerely apologize for the inconvenience you encountered regarding the cutlery and glasses. Your feedback regarding the availability of these items is invaluable to us, and we appreciate your understanding as we strive to balance demand with our operational policies. We will take your comments into consideration as we continue to enhance our service.
We are pleased that other aspects of your stay met your expectations and that you had a great overall experience. We look forward to welcoming you back in the future.
Best regards,
SLS Dubai Hotel & Residences
Customer review rating 5.0/5
Sanja N.
Solo
-
Confirmed reviews ALL
Give it try you you will know
Dear Sanja N.,
Thank you for your positive feedback regarding our prime location. We are delighted that you enjoyed your stay and appreciate your recommendation. We look forward to welcoming you back in the future.
Best regards,
SLS Dubai Hotel & Residences
Customer review rating 0.5/5
Angel A. L.
Solo
-
Confirmed reviews ALL
The staff is not educated, they don’t even know the openings hours of the facilities in the hotel.
Nobody is here to help, honestly was horrible
One night was way too much
Dear Angel A. L.,
Thank you for sharing your concerns regarding your recent stay. I sincerely apologize for the service shortcomings you encountered and the lack of assistance from our team. Your feedback is invaluable, and we will use it to improve our guest experience.
Best regards,
SLS Dubai Hotel & Residences
Customer review rating 5.0/5
Alexander G.
Business
-
Confirmed reviews ALL
I enjoy it a lot and already made a great tripadvisor review
Dear Alexander G.,
Thank you for your wonderful feedback. We are delighted to hear that you enjoyed your stay and appreciated the service provided. Your positive review on TripAdvisor is greatly appreciated and motivates our team to continue delivering exceptional experiences.
Best regards,
SLS Dubai Hotel & Residences
Customer review rating 5.0/5
Safwan S.
Friends
-
Confirmed reviews ALL
Perfecti
Dear Safwan S.,
Thank you for your positive feedback. We are delighted to hear that you found your experience at SLS Dubai Hotel & Residences to be perfect. Your satisfaction is our priority, and we look forward to welcoming you back in the future.
Best regards,
SLS Dubai Hotel & Residences
Customer review rating 5.0/5
Suraj R. D. S.
Couples
-
Confirmed reviews ALL
We stayed only 24 hours but the room was really nice. Service was excellent. Although I believe the quality of the in room dining food can be better.. we had ordered Indian food
Dear Suraj R. D. S.,
Thank you for your positive feedback regarding our location and room quality. We are pleased to hear that you enjoyed your stay and found our service exemplary. We appreciate your comments on the in-room dining experience and will take them into consideration for future improvements.
Best regards,
SLS Dubai Hotel & Residences
Customer review rating 4.0/5
Evgeny K.
Couples
-
Confirmed reviews ALL
Everything good except poor cleaning and gym
Dear Evgeny K.,
Thank you for your feedback. While we appreciate your positive remarks regarding our location and view, we regret to learn that the cleanliness and gym did not meet your expectations. Your comments will be shared with our team for future improvements.
Best regards,
SLS Dubai Hotel & Residences
Customer review rating 5.0/5
Younus A.
Couples
-
Confirmed reviews ALL
Amazing service, very polite and helpful staff, amazing room
Dear Younus A.,
Thank you for your kind words regarding your recent stay at SLS Dubai Hotel & Residences. We are delighted to hear that you found our service, staff, and accommodations to your satisfaction. Your feedback is greatly appreciated.
Best regards,
SLS Dubai Hotel & Residences
Customer review rating 5.0/5
Ahmed M. B.
Solo
-
Confirmed reviews ALL
The hotel was amazing thanks to Security and and concierge team there were so helpful and friendly .
Dear Ahmed M. B.,
Thank you for your kind words regarding your experience at SLS Dubai Hotel & Residences. We are delighted to hear that our Security and Concierge teams contributed positively to your stay. Your feedback is greatly appreciated, and we hope to welcome you back soon.
Best regards,
SLS Dubai Hotel & Residences
Customer review rating 3.5/5
Khalid E. H.
Couples
-
Confirmed reviews ALL
I liked the bellboys specially Jim, very kind and has honest smile.
The food at breakfast was good, it takes time to prepare like omelet and French toast ( I expected it will be much faster to make).
I expected also welcome drink, soft drink, water maybe coffee but there wasn't, I also asked for coffee as complimentary but my request kindly rejected and I didn't like that at all.
We had a noisy neighbors that were screaming in the hall at 05:30 am, it's not the hotels fault but I'm sharing my experience.
Dear Khalid E. H.,
Thank you for taking the time to share your feedback regarding your recent stay at SLS Dubai Hotel & Residences. We are pleased to hear that you appreciated our location, the kindness of our staff, and the quality of the food during your visit.
We understand that you were disappointed with the absence of a welcome drink and the lack of complimentary coffee. While we strive to provide a memorable experience, our policies do not include a welcome drink upon arrival. We regret that your request for complimentary coffee could not be accommodated. Your comments regarding the pool space and noise disturbances from fellow guests have been noted, as guest comfort is a priority for us. We will continue to evaluate these aspects of our service.
We appreciate your kind words about our bell staff, particularly Jim, and your understanding of the breakfast preparation times. Thank you once again for your valuable insights, and we hope to have the opportunity to welcome you back in the future.
Best regards,
SLS Dubai Hotel & Residences
Customer review rating 5.0/5
Abdulwahab A.
Couples
-
Confirmed reviews ALL
The service from the moment we arrived at the entrance until we completed the check-in process and were escorted to our room was truly extraordinary. Every member of the team was exceptionally welcoming, professional, attentive, and courteous. We were made to feel genuinely valued and well taken care of at every step, with a level of hospitality that exceeded our expectations. The entire arrival experience was seamless, smooth, and perfectly organized, with great attention to even the smallest details. It was an impressive first impression that immediately set the tone for a wonderful stay. This is exactly what exceptional hospitality should feel like!
Dear Abdulwahab A.,
Thank you for taking the time to share your delightful experience at SLS Dubai Hotel & Residences. We are thrilled to hear that our team made such a positive impression upon your arrival, and we appreciate your kind words regarding their professionalism and attentiveness. It is our goal to provide exceptional hospitality and create memorable moments for our guests, and your feedback affirms that we are on the right path. We are glad that the seamless check-in process and attention to detail contributed to your wonderful stay. Your satisfaction is our top priority, and we look forward to welcoming you back for another elegant experience in the future.
Best regards,
SLS Dubai Hotel & Residences
Customer review rating 5.0/5
Pierre D.
Couples
-
Confirmed reviews ALL
Amazing stay at SLS Dubai!
We had a wonderful stay at SLS Dubai! The hotel is beautiful, the service is excellent, and the staff are incredibly welcoming.
We would especially like to thank Dilsha and Saurabh, who took care of our room throughout our stay. They were extremely professional, attentive, and always so kind and friendly. We also had the pleasure of chatting with them a few times, which made our experience even more special.
A huge thank you to both of them for their kindness and outstanding work. It’s people like them who truly make a difference in a hotel!
We would definitely love to come back!
Dear Pierre D.,
Thank you for taking the time to share your delightful experience at SLS Dubai Hotel & Residences. We are thrilled to hear that you found our hotel beautiful and enjoyed the excellent service provided by our dedicated staff.
It is particularly gratifying to know that Dilsha and Saurabh left a lasting impression with their professionalism and kindness. Our team strives to create memorable experiences for all our guests, and your feedback is a true testament to their hard work and commitment.
We appreciate your kind words and are pleased to learn that you would consider returning to our hotel. We look forward to welcoming you back for another wonderful stay in the future.
Best regards,
SLS Dubai Hotel & Residences
Customer review rating 5.0/5
Lee J.
Couples
-
Confirmed reviews ALL
We would like to give special thanks to Vispin at reception.
When we missed our flight and were in a very difficult situation, Vispin called the airline's customer service for us.
It took a very long time, but Vispin patiently helped us until the end.
It was a huge help, and we were truly touched by such kindness.
We were also very impressed by the rest of the staff.
The team who helped with our luggage, the housekeeping team who kept our room spotless, and the staff who arranged our taxis all gave us excellent guidance and service.
It was the best hotel we have ever stayed at.
Thank you for such a wonderful experience!
Dear Lee J.,
Thank you for taking the time to share your wonderful experience at SLS Dubai Hotel & Residences. We are delighted to hear that you received outstanding service from our team, particularly from Vispin at reception, who went above and beyond to assist you during a challenging time.
Your kind words about our staff, from the luggage assistance to the housekeeping team, are greatly appreciated. We take pride in our commitment to providing exceptional service and ensuring that our guests feel valued and well-cared for.
It is truly rewarding to know that your stay with us was the best hotel experience you have ever had. We strive to create memorable moments for all our guests, and your feedback reinforces our dedication to service excellence.
Thank you once again for your kind remarks. We look forward to welcoming you back to SLS Dubai in the future.
Best regards,
SLS Dubai Hotel & Residences
Customer review rating 4.0/5
Vieira B.
Couples
-
Confirmed reviews ALL
Optima
Dear Vieira B.,
Thank you for your positive feedback regarding your comfortable stay at SLS Dubai Hotel & Residences. We are delighted to hear that you had an optimal experience with us.
Best regards,
SLS Dubai Hotel & Residences
Customer review rating 5.0/5
Jenny M. V.
Couples
-
Confirmed reviews ALL
Wonder service
Dear Jenny,
Thank you for your wonderful review and for awarding us a perfect score.
We are delighted to know that you enjoyed our fantastic location and the wonderful service provided by our team. Your kind words mean a great deal to us and serve as wonderful motivation for our colleagues.
Thank you for choosing SLS Dubai. We look forward to welcoming you back for another memorable stay soon.
Warm regards,
SLS Dubai Guest Experience Team
Customer review rating 3.0/5
Hisham K. K.
Friends
-
Confirmed reviews ALL
A good hotel, any other city may have been a great hotel. The rooms are spacious and very comfy.. the balconies are the highlight especially if you have a good view.. bathrooms need some work, lighting is a little iffy inside, showers definitely need more pressure. Housekeeping couldn’t replace the coffee pods.
Location is central adjacent so that’s good though not walkable.
Dear Hisham K. K.,
Thank you for sharing your feedback regarding your recent stay with us. We are pleased to hear that you appreciated the spacious rooms and comfortable balconies, as well as the helpfulness of our front-of-house staff.
However, we acknowledge your concerns regarding the bathrooms and room service. Your comments about the lighting and shower pressure will be taken into consideration as we strive to enhance our guest experience. We also apologize for the oversight with the coffee pods and will address this with our housekeeping team.
We hope to have the opportunity to welcome you back in the future for an improved experience.
Best regards,
SLS Dubai Hotel & Residences
Customer review rating 1.5/5
Michael A.
Solo
-
Confirmed reviews ALL
The slow decline is obvious, what makes me very sad.
Dear Michael,
Thank you for taking the time to share your detailed feedback with us.
We are truly sorry to learn that your recent experience has left you disappointed, particularly as a valued guest who has witnessed the hotel's journey over time. We understand your concerns regarding the booking process, recognition of your loyalty, cleanliness and room maintenance, as well as the consistency and attentiveness of our service.
Your comments regarding the breakfast experience, pool service, check-out process, and overall guest experience have also been taken into consideration. We have shared your feedback with the relevant departments and our leadership team for a thorough review and immediate follow-up.
At the same time, we appreciate your recognition of our Fi'lia team and their continued efforts to provide attentive service.
Thank you for your continued association with SLS Dubai and for bringing these concerns to our attention. We value your perspective and sincerely hope to restore your confidence in the experience and service standards we strive to deliver.
Warm regards,
SLS Dubai Guest Experience Team
Customer review rating 5.0/5
Zheya W.
Solo
-
Confirmed reviews ALL
Excellent service at SLS Dubai! I landed very early in Dubai, and Abdallah quickly arranged early check‑in plus a room upgrade. Munsif gave me an introduction to the hotel, recommended restaurants and assisted with my luggage. Their kindness made my solo trip feel so secure. Highly recommended!
Dear Zheya W.,
Thank you for your wonderful feedback. We are delighted to hear that our team, particularly Abdallah and Munsif, contributed to making your stay enjoyable and secure. Your recommendation means a lot to us, and we look forward to welcoming you back in the future.
Best regards,
SLS Dubai Hotel & Residences
Customer review rating 0.5/5
Ivie F. I.
Couples
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Confirmed reviews ALL
I didn’t enjoy my stay at all, I had to
Leave 2days before my stay expired. The room was dusty. I kept sneezing, the sitting room smells. Had this offensive odor, I stayed in the 1bedroom loft. Though the valet outside were really friendly. But the apartment?? Omggg I ran!
Dear Ivie F. i.,
Thank you for sharing your feedback regarding your recent experience at our hotel. I sincerely apologize for the issues you encountered with cleanliness and odor in your apartment, as we strive to maintain high standards throughout our property. Your comments regarding the friendly valet staff are appreciated, and I will ensure that your concerns are noted for future improvements. We value your insights and hope to provide a better experience in the future.
Best Regards ,
SLS Dubai Hotel & Residences
Customer review rating 5.0/5
Marwa A. H.
Couples
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Confirmed reviews ALL
Really enjoyed my stay! Great location, beautiful views, and such a nice vibe. The staff were super friendly, especially Sandra and Abdurahman. Room service was great too, and I loved the cafés, restaurants in the hotel , each with stunning view. Would definitely come back!
Dear Marwa A. H.,
Thank you for your kind words regarding your recent stay at SLS Dubai Hotel & Residences. We are thrilled to hear that you enjoyed our location, views, and the friendly service provided by our team. We look forward to welcoming you back in the future!
Best regards,
SLS Dubai Hotel & Residences
Web-users rating
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Frequently asked questions
SLS Dubai Hotel & Residences is located at Marasi Drive, Business Bay, 124862, Dubai, United Arab Emirates. Situated in the Downtown district, we offer proximity to the Burj Khalifa and the Dubai Creek. You can reach the Dubai Metro station within a 20 minute walk or a 7 minute drive.
SLS Dubai Hotel & Residences offers various accommodations:
Signature King or Duo rooms with Balcony and City or Burj Khalifa views
Sky King rooms and Sky Premium King rooms
Sky Family King Suites and Vanilla Sky Premium King Suites
Sky Penthouse 1 Bedroom Suite
Urban, Prime, Elite, and Inspired Living Apartments
SLS Dubai Hotel & Residences offers high speed Wi-Fi, indoor parking, and a breakfast buffet. Our facilities include:
Air conditioning and TV
Wheelchair accessibility and rooftop pools
Ciel Spa and Fitness center
Fi'lia, Carna, S Bar, and Privilege
Concierge and laundry services
Pet-friendly rooms and meeting rooms
Additional charges apply.
SLS Dubai Hotel & Residences features Fi'lia for Italian cuisine and Carna Steakhouse. Opening hours include:
Fi'lia: 1:00 PM - 3:00 PM and 6:30 PM - 12:00 AM
EllaMia: 7:00 AM - 9:00 PM
Privilege: 6:00 PM - 12:00 AM
S Bar: 9:00 AM - 11:00 PM
We offer a breakfast buffet, room service, and vegetarian or Halal options.
Check-in is from 03:00 PM and check-out is up to 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.
Yes, SLS Dubai Hotel & Residences regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.
You can cancel your reservation for SLS Dubai Hotel & Residences using the official website all.accor.com, the mobile app or by contacting our customer service. Special cancellation terms may apply.
Pets are allowed. Regarding potential fees, please contact the hotel for information regarding the additional charge.
SLS Dubai Hotel & Residences features 6 meeting rooms and a Business Center. Our largest room spans 122 square meters and can accommodate up to 200 guests. High speed Wi-Fi is available for all your professional needs.
SLS Dubai Hotel & Residences is an ideal venue for events, offering 6 meeting rooms with a maximum seating capacity of 200. Our rooftop venue, Privilege, and the Carna private dining area offer elegant spaces for gatherings and banquets.
SLS Dubai Hotel & Residences is a wheelchair-accessible hotel with 3 rooms specifically designed for people with reduced mobility. Our facilities include accessible service in restaurants, elevators, and visual alarms for the hearing impaired.
Yes, SLS Dubai Hotel & Residences allows online booking without prepayment. Payment will be made directly at the front desk upon your arrival. To do so, select the Flexible Rate option when choosing your room.
From SLS Dubai Hotel & Residences, you can reach the following location on foot:
Dubai Metro: 20 minutes
Located on Level 69, Ciel Spa at SLS Dubai Hotel & Residences features a relaxation lounge, herbal steam rooms, and custom massage beds. Facilities include a Turkish Steambath, Sauna, and Spa bath. We offer treatments such as foot reflexology, myofascial therapy, and massages.
SLS Dubai Hotel & Residences features Privilege on the 75th floor, recognized as the highest overflow pool in the world. This rooftop venue offers 360-degree views of the Burj Khalifa and the city skyline. It is open daily from 6:00 PM as a chic lounge and nightlife destination.
SLS Dubai Hotel & Residences supports business travellers with 6 meeting rooms, a Business Center, and high speed Wi-Fi. Each room is equipped with a business desk for your convenience. You can also enjoy a breakfast buffet and access to our Fitness center.
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