Mövenpick Hotel Apartments Downtown Dubai 5 stars

Customer review rating (ALL Rating) 4.5/5 1,080 reviews

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Mövenpick Hotel Apartments Downtown Dubai - Image 1
Mövenpick Hotel Apartments Downtown Dubai - Image 2
Mövenpick Hotel Apartments Downtown Dubai - Image 3
Mövenpick Hotel Apartments Downtown Dubai - Image 4
Al Ohood Street, Burj Khalifa Area, 413779, 413779 DUBAI, United Arab Emirates

Description

Hotel extras

  • Shopping & leisure at your doorstep with seamless entry to Dubai Mall Fountain Views

  • Perfectly positioned for refined city living, with effortless and secure connectivity

  • Indulge in expansive serviced residences, ideal for both short escapes and extended stays

  • Curated lifestyle experiences from serene poolside moments to elevated wellness rituals

  • Designed for safe, stress-free stays and ideal for business and leisure travelers

Our accommodation(s)

Book this hotel
Room 1

Penthouse

Penthouse

Photo out of - Penthouse

A contemporary space with two terraces and a Jacuzzi. This massive unit gives ample space with an added luxurious feel. This unit comes with a spacious living area, dining area, a full kitchen and a maid's quarter. Accommodates 6 adults and 2 children

  • Most of the accommodation:

    Terrace

Max. number of persons
8
Area
From 265 m² / 2852 sq ft

Bedding

Twin bed(s) x2

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Free in Room Mineral Water
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Telephone in bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
  • 8 pers. max
  • 265 m² / 2852 sq ft
  • Bedding 2 x Twin bed(s) and 1 x King size bed(s)
  • Most of the accommodation: Terrace
See availabilities

Studio

Deluxe Twin

Photo out of - Deluxe Twin

Tastefully decorated and designed for a fabulous experience, offering exceptional comfort and tranquility to every guest to enjoy their stay in Dubai. With 38 sqms of space all look out onto Dubai city . The unit can accommodate 2 adult and 1 child

Max. number of persons
3
Area
From 37 m² / 398 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Electric stove
  • Fridge
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Studio/kitchenette
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Telephone in bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • 42'/107 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Studio

Deluxe King - Burj Khalifa view

Photo out of - Deluxe King - Burj Khalifa view

A mesmerizing view of Burj Khalifa with this distinct unit with a well thought-of contemporary design. An approximate 38 sqm of space that includes a king size bed, a kitchen and HD LED TV. The unit can accommodate 2 adult and 1 child

Max. number of persons
3
Area
From 37 m² / 398 sq ft

Bedding

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Telephone in bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Apartment

One Bedroom Apartment - Burj Khalifa view

Photo out of - One Bedroom Apartment - Burj Khalifa view

This specific apartment amplifies the whole spacious and comfortable living with a view of Burj Khalifa. Complemented with a dedicated living area and a fully fitted kitchen. This unit can accommodate 2 adults and 1 child

Max. number of persons
4
Area
From 60 m² / 645 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Free in Room Mineral Water
  • Open kitchen

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Telephone in bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Cleaning kit
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Apartment

Two Bedroom Apartment

Photo out of - Two Bedroom Apartment

This unit comes with enough space for an added comfort. Complete with a separate dining area, a fully-equipped kitchen and guest washroom for convenience. This Two Bedroom Apartment accommodates 4 adults and 2 children.

Max. number of persons
6
Area
From 94 m² / 1011 sq ft

Bedding

Twin bed(s) x2

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Free in Room Mineral Water
  • Open kitchen

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Telephone in bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Apartment

Family Connecting Three Bedroom Apartment

Photo out of - Family Connecting Three Bedroom Apartment

A guaranteed connected Two Bedroom unit and a Deluxe Room which provides a more spacious and comfortable experience. Furnished with ample living space and a dedicated kitchen, the Three Bedroom Family Room can accommodate 6 adults and 2 children.

Max. number of persons
8
Area
From 154 m² / 1657 sq ft

Bedding

Twin bed(s) x2

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Free in Room Mineral Water
  • Open kitchen

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Telephone in bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Mövenpick Hotel Apartments Downtown Dubai

Al Ohood Street, Burj Khalifa Area, 413779
413779 DUBAI
United Arab Emirates

GPS:25.194671, 55.284371

Telephone
Fax +971 4 518 7766

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service
  • 244 rooms
  • 5 rooms for people with reduced mobility
  • 34 connecting rooms
  • 19 floors

Languages spoken at the hotel

  • Arabic
  • German
  • English
  • Spanish
  • French
  • Italian
  • Dutch
  • Polish
  • Portuguese
  • Russian

Reduced mobility Facilities

Laundry / Valet Services

  • Laundry / Valet Services Additional charge
  • Pressing Additional charge
  • Dry cleaning / Ironing Additional charge

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

  • Air Conditioning

Desk equipment available

  • Shoe shine machine

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Currency exchange

  • Currency exchange

Boutiques/shopping

Beauty salon

Catering

3 Restaurants

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

4 Meeting rooms

Business Center

  • Self service business center
  • Business center with support staff
  • Business center is wheelchair accessible

Family

Babysitting on request

  • Babysitting on request

Equipements for children

  • Bottle Warmer

Well-being

Kid''s Pool

  • Outside
  • On site

Adult Pool

  • Outside
  • On site

Fitness Centre

  • On site
  • On site
  • Indoor parking
  • Private
  • 266 parking spaces
  • Parking for a week

Security

  • Sprinkler
  • Video surveillance in parking
  • Smoke extractors in car park

Accessibility

  • Accessible parking

The Grazer

Photo out of - The Grazer

A place to meet-up and have a quick chat over coffee and delicious, sweet treats. The restaurant also offers a quick grab and go items for a deliciously convenient experience.

Cooking style
Mediterranean
Chef name
Fabio Tramontano
Capacity
125
Accessibility
Accessible service
413779 Dubai, United Arab Emirates
Telephone +971 4 518 7777
Menu PDF

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Terrace

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Soft drinks
  • Voss Sparkling

Accommodate food

  • Children menu
  • Light menu
  • Halal menu
  • Vegetarian menu

A place to meet-up and have a quick chat over coffee and delicious, sweet treats. The restaurant also offers a quick grab and go items for a deliciously convenient experience.

Oasis Terrace & Garden offers Mediterranean favorites, BBQ specialties, sharing platters, and poolside bites in a relaxed outdoor setting. Ideal for leisurely lunches, sunset dinners, and casual gatherings by the pool.

Start your day with a delicious breakfast buffet featuring fresh favourites, wholesome options and international flavours. Enjoy a generous spread in a relaxed setting, perfect for a satisfying morning at Mövenpick Hotel Apartments Downtown Dubai

Work out and accomplish a feel-good session in our 24x7 fitness club, which features a wide range of weights and cardio equipment. Couple this with 10 minutes in the sauna and a few laps in the temperature-controlled outdoor swimming pool

Onsen spa is a place where well-being is the main precedence. Ease your stresses and embark in a calming and soothing spell. Located at wellness centre, fourth floor offering a variety of therapeutic services guaranteed to ease your senses.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,080 reviews

Customer review rating 4.5/5

Saheem A. Families - Confirmed reviews ALL

Dear Valued Guest, Thank you for your feedback. We appreciate your positive comments regarding our location and service. Your insights are valuable to us, and we will continue to strive for excellence in all aspects of our hospitality. Warm regards, Crissy Dee QHS Manager

Customer review rating 3.0/5

Basel M. Families - Confirmed reviews ALL

Dear Valued Guest, Thank you for your feedback regarding your recent stay. We appreciate your comments about the breakfast area and food options. Your insights are valuable as we strive to enhance our services and offerings for our guests. Warm regards, Crissy Dee QHS Manager

Customer review rating 5.0/5

Justice A. Business - Confirmed reviews ALL

Dear Valued Guest, Thank you for your wonderful feedback. We are delighted to hear that you enjoyed the cleanliness of your room, our breakfast offerings, and the professionalism of our staff. Your positive comments are greatly appreciated. Warm regards, Crissy Dee QHS Manager

Customer review rating 2.5/5

Nawaf A. J. Solo - Confirmed reviews ALL

Dear Valued Guest, Thank you for your feedback regarding the temperature in your room. We understand how crucial a comfortable environment is for a restful stay. Please be assured that your comments will be taken into consideration as we continually strive to enhance our guest experience. Warm regards, Crissy Dee QHS Manager

Customer review rating 5.0/5

Anthony O. Couples - Confirmed reviews ALL

Dear Valued Guest, Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found our location convenient and our staff accommodating. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Warm regards, Crissy Dee QHS Manager

Dear Valued Guest, Thank you for your feedback regarding your recent stay. We appreciate your comments about the breakfast area and food options. Your insights are valuable as we strive to enhance our services and offerings for our guests. Warm regards, Crissy Dee QHS Manager

Customer review rating 5.0/5

Justice A. Business - Confirmed reviews ALL

Very clean room, good breakfast options and professional staff

Dear Valued Guest, Thank you for your wonderful feedback. We are delighted to hear that you enjoyed the cleanliness of your room, our breakfast offerings, and the professionalism of our staff. Your positive comments are greatly appreciated. Warm regards, Crissy Dee QHS Manager

Customer review rating 2.5/5

Nawaf A. J. Solo - Confirmed reviews ALL

The room is very hot even though i asked for assistance it was still very hot

Dear Valued Guest, Thank you for your feedback regarding the temperature in your room. We understand how crucial a comfortable environment is for a restful stay. Please be assured that your comments will be taken into consideration as we continually strive to enhance our guest experience. Warm regards, Crissy Dee QHS Manager

Customer review rating 5.0/5

Anthony O. Couples - Confirmed reviews ALL

Loved the central location and modern facilities as well as awesome staff

Dear Valued Guest, Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found our location convenient and our staff accommodating. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Warm regards, Crissy Dee QHS Manager

Customer review rating 5.0/5

Jocyn S. S. A. Business - Confirmed reviews ALL

We had a wonderful stay at Mövenpick! The hotel staff were very nice, friendly, and accommodating. The location was great, and the rooms were spacious, clean, and comfortable. Plus we have a beautiful view of Burj Khalifa. One of the best features was having a kitchen in the room, which was very convenient for travelers and helped us save money by preparing our own meals. Overall, we had a great experience and would definitely love to book this hotel again in the future. Highly recommended!

Dear Valued Guest, Thank you for your delightful feedback regarding your recent stay with us at Mövenpick Hotel Apartments Downtown Dubai. We are thrilled to hear that you enjoyed our location, spacious accommodations, and the convenience of having a kitchen in your room. Our team strives to provide friendly and accommodating service, and it is gratifying to know that this contributed positively to your experience. We appreciate your recommendation and look forward to welcoming you back in the future for another memorable stay. Warm regards, Crissy Dee QHS Manager

Customer review rating 4.5/5

Randall D. S. Friends - Confirmed reviews ALL

The room was cleaned very well. All the people that served us were very friendly and went out of their way to help us. We enjoyed the food in the atmosphere very much.

Dear Valued Guest, Thank you for your wonderful feedback. We are delighted to hear that you enjoyed our excellent service, cleanliness, and food quality. Your compliments about our team are truly appreciated, as they strive to create a welcoming atmosphere for all our guests. Warm regards, Crissy Dee QHS Manager

Customer review rating 2.0/5

Reem B. Business - Confirmed reviews ALL

Staff isn’t all friendly it depends on the person, especially the restaurant team few of them are very hostile and they manage it with the time of reacting to your order and quality of order and many days I missed breakfast to catch the bus or vice versa and it always happens when this specific lady is the one taking the order . Nevertheless my booking was for 15 days then extended for 2 month and I wasn’t informed that after 30 days breakfast is not included , and today which is my 17th day I went to restaurant and I have been told no breakfast and I said how come it must be mistake I will tell my company to fix and I waited for 10 mins until I convinced them with this and they were then pointing at me to one another as if I’m thief going inside restaurant, then my company informed me that hotel doesn’t provide breakfast after 30 days of accomodation and since I haven’t been here for 30 days why did they cancel breakfast now and not waited after 30 days to then cancel it. Thats besides the card that malfunctions a lot

Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent experience with us. We sincerely regret that certain aspects of your stay did not meet your expectations. We take all guest feedback seriously, as it helps us identify areas for improvement and enhance the overall guest experience. Your comments have been noted and will be shared with the relevant departments for review and appropriate follow-up. We apologize for any inconvenience or misunderstanding you may have experienced and appreciate you bringing these matters to our attention. We remain committed to providing our guests with a comfortable stay and a high standard of service. Warm regards, Crissy Dee QHS Manager

Customer review rating 4.0/5

Badreya A. Families - Confirmed reviews ALL

The staff ,location and room are good

Dear Valued Guest, Thank you for your kind feedback regarding your recent stay. We are pleased to hear that you appreciated our staff, location, and room amenities. Your positive remarks inspire us to continue delivering excellent service to our guests. Warm regards, Crissy Dee QHS Manager

Customer review rating 5.0/5

Odai K. Business - Confirmed reviews ALL

Amazing

Dear Valued Guest, Thank you for your kind words regarding your recent stay at Mövenpick Hotel Apartments Downtown Dubai. We are delighted to hear that you had a wonderful experience and appreciate your recommendation. Your feedback motivates us to continue providing exceptional service. Warm regards, Crissy Dee QHS Manager

Customer review rating 5.0/5

Scott H. Couples - Confirmed reviews ALL

My wife and I enjoyed a 4 night stay at this hotel, and everything was excellent. From Shayan's initial greeting through to the daily breakfast and checkout - our stay was fantastic. Front desk, foyer, cafe and restaurant staff were amazing. Lovely room with a good shower, too.

Dear Valued Guest, Thank you for sharing your positive feedback regarding your recent stay at Mövenpick Hotel Apartments Downtown Dubai. We are delighted to hear that you enjoyed your experience, from the warm welcome by Shayan to the attentive service across our various facilities. It is wonderful to know that you appreciated the comfort of your room and the quality of our breakfast. We look forward to welcoming you and your wife back for another fantastic stay in the future. Warm regards, Crissy Dee QHS Manager

Customer review rating 4.0/5

Sergei K. Business - Confirmed reviews ALL

I visited the hotel in 2024 and 2025. Since then, the breackfast has become somewhat more meager.

Dear Valued Guest, Thank you for your feedback regarding your recent visits. I appreciate your observations about our breakfast offerings and will certainly take them into consideration as we strive to enhance our guest experience. Your continued patronage means a lot to us. Warm regards, Crissy Dee QHS Manager

Customer review rating 4.5/5

Khaled S. Business - Confirmed reviews ALL

As usual everything is easy & smooth

Dear Valued Guest, Thank you for your kind words regarding your recent stay at Mövenpick Hotel Apartments Downtown Dubai. We are delighted to hear that you found your experience comfortable and that everything was easy and smooth. Your feedback is greatly appreciated. Warm regards, Crissy Dee QHS Manager

Customer review rating 1.5/5

Hitesh A. Business - Confirmed reviews ALL

Management doesn’t care about what the customers say. While the staff makes an attempt, but the problem really is management. One of the worst experiences in Accor hotels and I have been part of explorer plus journey.

Dear Valued guest, Thank you for sharing your feedback. We sincerely regret that your experience did not meet your expectations, particularly as a valued member of the ALL – Accor Live Limitless loyalty programme. Please be assured that we take guest feedback seriously, as it helps us identify areas for improvement and enhance our service standards. We are sorry to learn that we fell short of your expectations and understand your disappointment. Your comments have been noted and will be shared with the relevant management team for review and consideration as we continuously strive to improve our guest experience. Kind regards, Crissy Dee QHS Manager

Customer review rating 4.5/5

Ahmed A. Families - Confirmed reviews ALL

Good location Staff very friendly Good breakfast Very clean

Dear Valued Guest, Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you found our location convenient, enjoyed the breakfast, and experienced our team's friendly service. Cleanliness is a priority for us, and we appreciate your recognition of our efforts. Warm regards, Crissy Dee QHS Manager

Customer review rating 4.5/5

Bilal S. Families - Confirmed reviews ALL

Coming here since 4 years and always the pick to stay in this hotel.

Dear Valued Guest, Thank you for your continued patronage and for taking the time to share your positive experience. We are delighted to hear that our location and your repeated visits have made us your preferred choice. We look forward to welcoming you again soon. Warm regards, Crissy Dee QHS Manager

Customer review rating 5.0/5

Amal A. Solo - Confirmed reviews ALL

very nice friendly staff and service was amazing

Dear Valued Guest, Thank you for your kind words regarding your recent stay at Mövenpick Hotel Apartments Downtown Dubai. We are delighted to hear that you found our accommodations comfortable and appreciated our friendly staff and service. Your feedback is greatly valued. Warm regards, Crissy Dee QHS Manager

Customer review rating 5.0/5

Younis A. Families - Confirmed reviews ALL

Staying in Mövenpick Hotel Apartments Downtown Dubai is outstanding from every thing and it’s my first choice always since almost two years

Dear Valued Guest, Thank you for your kind words regarding your recent stay at Mövenpick Hotel Apartments Downtown Dubai. We are delighted to hear that you consistently choose us and that you find your experience outstanding. Your loyalty is greatly appreciated, and we look forward to welcoming you back soon. Warm regards, Crissy Dee QHS Manager

Customer review rating 3.0/5

Imelisa H. Business - Confirmed reviews ALL

This was my second stay at Movenpick. My first stay was great, so I was happy to return and recommended my colleague to stay there too. Unfortunately, this stay was quite disappointing due to one experience with a reception staff member. I had explicitly indicated in my booking for a non-connecting room. However, I was given one upon check-in and had to call to request a change. When I followed up at reception later that evening, I was told that my room category only had connecting rooms. I explained I had booked the same category in my previous stay and it wasn't a connecting room. What I found particularly disappointing was the attitude and how the staff handled it. She asked me for the room number from my previous stay, which I obviously could not remember, instead of checking the booking history in the system herself. She told me that I had been given the next room category previously. She then offered to upgrade me for free, but did so in a visibly unhappy manner, telling me that next time I should book the next category, without explaining what that category was. I was told the new key would be sent to my room, but after waiting and receiving nothing, I eventually came back down myself since I was tired. There was no apology or explanation for the delay, and the interaction remained very cold. My concern is less about the room change and more about how the situation was handled. If a non-connecting room was not available in my booked category, I would have expected this to be communicated upfront, especially since I had specifically stated this in my booking. To be fair, the other staff were polite, friendly and helpful. I appreciate the upgrade but unfortunately, this particular interaction left a very negative impression and was very different from my experience during my first stay.

Dear Valued Guest, Thank you for taking the time to share your experience regarding your recent stay at Mövenpick Hotel Apartments Downtown Dubai. We are pleased to learn that you appreciated our location and the majority of our staff's service. However, I sincerely regret to hear about the challenges you faced at reception concerning your room preference. It is our policy to ensure that guest requests are acknowledged and communicated clearly. Your feedback regarding the handling of your situation is important to us, and we will review this internally to enhance our service standards. It is our aim to provide a seamless and pleasant experience for all our guests. We appreciate your understanding and value your loyalty to our hotel. It is our hope that you will consider staying with us again, allowing us the opportunity to provide you with the exceptional experience you expect and deserve. Warm regards, Crissy Dee QHS Manager

Customer review rating 5.0/5

Maita G. Couples - Confirmed reviews ALL

Comfortable room, clean, attentive staff.

Dear Valued Guest, Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that you appreciated our perfect location, comfortable accommodations, and attentive service. It is our aim to provide a memorable experience for all our guests. Warm regards, Crissy Dee QHS Manager

Customer review rating 4.5/5

Christopher C. Business - Confirmed reviews ALL

The rooms are comfortable, clean and consistent regardless of the floor or type of room. No surprises. The staff is beyond attentive and make you feel like you are the only guest in the hotel.

Dear Valued Guest, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our rooms comfortable and our staff attentive. Your feedback motivates us to continue providing exceptional service to all our guests. Warm regards, Crissy Dee QHS Manager

Other web-users rate our hotel

  • 688 reviews 9.8/10 Location
  • 713 reviews 8.4/10 Room
  • 1,756 reviews 9.5/10 Service
  • 7 reviews 5.2/10 WiFi
  • 338 reviews 8.2/10 Breakfast
  • 317 reviews 9/10 Cleanliness
  • 250 reviews 9.1/10 Vibe
  • 95 reviews 9.7/10 Wellness Area

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