Mövenpick Hotel Apartments Downtown Dubai

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Mövenpick Hotel Apartments Downtown Dubai

Customer review rating (ALL Rating) 4.5/5 677 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Right at the entrance of Dubai Mall Fountain Views entrance

  • Close to Burj Khalifa, DIFC, World Trade Centre and La Mer Beach

  • 244 fully serviced and furnished hotel apartments with fully equipped kitchen in all rooms

  • Perfect for business and leisure travels

  • Restaurant, pool lounge, swimming pool, gym and spa

Hotel location

Mövenpick Hotel Apartments Downtown Dubai

Al Ohood Street, Burj Khalifa Area, 413779
413779 DUBAI
United Arab Emirates

  • By plane

    DUBAI INTL At 17km / 10.56 miles

GPS:25.194671, 55.284371

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Meeting rooms

Our accommodation(s)

Our rooms are tastefully decorated and designed for a fabulous experience that all look out onto Dubai city or Business Bay with either king or twin beds. Mövenpick Hotel Apartments Downtown Dubai offers a vibrant contemporary fully serviced rooms and apartments with fully fitted kitchen

Penthouse

  • Max. number of persons: 8
  • Area: From 265 / 2852 sq ft
  • Most of the accommodation: Private Pool Note

Note :

*Subject to availability

  • Pillow Menu
  • Coffee/tea making facilities

Our guest reviews

Our guest reviews for
Mövenpick Hotel Apartments Downtown Dubai

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  677 reviews

TripAdvisor Rating  4.5/5  588 reviews

Certificate of excellence 2022

Hot Rooms

Customer review rating 2.0/5

Mohammed Solo - Confirmed reviews ALL

Excellent service and good rooms but the A/C is not sufficient. The hotel staff are welcoming and their service was excellent. The hotel is a dry hotel so there is no bar. The A/C is not sufficient even at maximum cooling. I asked the hotel to check the A/C and maybe disable or dial back the "Energy Saving" so I can sleep at night without sweating and waking up all night. The engineer checked the A/C and told me that the filter was clean but will change it anyway. It improved a little bit but still not comfortable. In the 5 nights I stayed at this hotel, i had a total of 22 hours of sleep. This is confirmed by my sleep tracking. Outside temperatures in the summer can reach upwards of 45°C. Hotels that implement "Energy Saving" to save on theit electricity bills and to be "Green Certified" in expense of guest comfort in a hot country, like the UAE, should re-evaluate this poor practice. If i wanted to return from the heat to a cold and comfortable room to cool off and have a good night sleep, next time i will avoid "Green Certified" hotels such as this one and search the reviews for guests complaining about the cooling.

Dear Mohammed , Thank you for sharing your feedback following your stay at the Movenpick Hotel Apartment Downtown Dubai. We have a standard AC setting of 22 degrees on all our rooms and we are very sorry that you find it warm. Rest assured, we have noted your feedback to make improvements. We can assure you that the care and comfort of our guests is our number one priority. At the same time, we are happy to know that you liked the level of services provided by my colleagues. We hope we will have the opportunity to serve you once again. Sincerely, Eric Seso General Manager

Very good location, friendly and helpful staff..

Customer review rating 4.0/5

Anonymous Friends - Confirmed reviews ALL

The hotel is in a good location right next to dubai mall, the staff where friendly and always helpful. The room was decent though the bathroom was abit dated.

Dear Barbara, Thank you for taking your time writing us a feedback about your recent stay with Movenpick Hotel Apartments Downtown Dubai. It is with great pleasure knowing that you have fully enjoyed every aspect of your stay with us and that you find our services and location to your comfort. Thank you for your feedback about the bathroom. Rest assured that is something that we will look into. We look forward in welcoming you back with us on your future holidays. Best Regards, Eric Seso General Manager

Nice location

Customer review rating 3.5/5

Abdullah S. Families - Confirmed reviews ALL

Hot air-conditioning Also there's bad smell Other than that good

Dear Abdullah, Thank you for taking the time to write a review following your stay at Mövenpick Hotel Apartments Downtown Dubai. We truly value your opinion as it is from your comments that we are able to uphold our commitment to excellence, thus providing you with customer satisfaction for future visits. While it is certainly never our intent to disappoint our guests or provide anything less than the best in personal service and facilities, I would like to sincerely apologize for the inconvenience caused during your stay. Rest assured, I have forwarded your feedback to our Chief Engineer to take necessary action and ensure this matter is addressed for future guests. At the same time, I was glad to know that you enjoyed the apartment facilities and services as well as the prime location of the property which is in walking distance to Burj Khalifa and Dubai Mall. I can assure you that the care and comfort of our guests is our number one priority and we hope that should your future travel plans bring you back to Dubai, you will consider staying with us once again. Sincerely, Eric Seso General Manager

Good Stay

Customer review rating 4.5/5

Lawal A. Couples - Confirmed reviews ALL

Comfortable

Dear Lawal, We would like to thank you for your preference in selecting Movenpick Hotel Apartments Downtown Dubai for your holidays, as well as for taking the time to tell us about your recent experience. We have taken good note of your comments and are truly sorry you did not feel prioritized, the team works daily to provide the best possible service to let our guests feel most valued and genuinely cared for. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed your expectations in the near future. Sincerely, Eric Seso General Manager

Everything was perfect

Customer review rating 5.0/5

Shashika P. Families - Confirmed reviews ALL

Loved the experience of visiting the hotel. The hotel was near to the Dubai mall so it was very easy for us to take the buses and metro to explore Dubai. The budgeting was really cheap and was very worthy to us. They had an amazing breakfast with different varieties of food and they made us extra dishes as we were allergic to some food. A special thanks goes to all the staff members and especially to Nicholas and Morris as they were so kind in helping us to find the directions and in all other ways. The room was exactly as the images in the site and the view was just beautiful. I would recommend anyone to visit this and to explore.

Dear Moderage Shashika, Thank you for your feedback! We are pleased to know that you enjoyed the overall facilities and services of the property. Nicholas and Morris will be very happy to read your review, since receiving such feedback are always very encouraging for the entire team. We make every effort to ensure our guests have had a memorable stay with us. It would be our pleasure to welcome you back in the near future. Best Regards, Eric Seso General Manager

Extremely well located. Excellent rooms

Customer review rating 4.0/5

Jim V. Business - Confirmed reviews ALL

Great location, love the rooms.

Dear Jim, It is with great pleasure knowing that you have fully enjoyed every aspect of your stay with us and that you find our rooms and location to your comfort. Thank you for taking your time writing us a feedback about your recent stay with Movenpick Hotel Apartments Downtown Dubai. We look forward in welcoming you back with us on your future holidays. Best Regards, Eric Seso General Manager

Great stay, friendly staff

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Great location to stay in Dubai. Friendly staff, great breakfast.

Dear Timothy, Thank you for sharing your feedback! We are pleased to learn that you enjoyed the overall facilities as well as the prime location of the property which is walking distance to the Dubai Mall and Burj Khalifa. It would be our pleasure to welcome you back in the near future. Best Regards, Eric Seso General Manager

Good location-value for money

Customer review rating 4.5/5

Nikita Couples - Confirmed reviews ALL

Extremely pleasant stay. Well located with rooms facing Burj Khalifa & swimming pool

Dear Nikita, We are pleased to know that you have enjoyed your holiday during your recent stay at Mövenpick Hotel Apartments Downtown Dubai and that our services, accommodation as well as the location met your expectations. Let me take this opportunity in thanking you for taking your time in rating your stay with us. We are excited to welcome you on your next visit in Dubai. Best Regards, Eric Seso General Manager

Fantastic location

Customer review rating 4.0/5

Ayotunde A. Families - Confirmed reviews ALL

It was overall not a bad experience , although it started really bad that my family and i could not have access to the rooms having paid for early check in. We arrived at the hotel at 8am and we were told the rooms would be ready by 3pm. The kids were already tired and cranky and had to sleep at the lounge. Once we moved past that, the experience was really nice. Clean rooms, nice location, v friendly and courteous staff .

Dear Ayotunde, We very much appreciate your comments regarding your stay at the Mövenpick Hotel Apartments Downtown Dubai. Please accept my sincere apologies for the delays in the room, we always try to provide an early check in however it is always subject to availability. I am pleased to read that we are able to turn a bad experience into a wonderful one. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Seso, General Manager

Good customer service

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

Excellent customer service

Dear Ahmednor, We very much appreciate your comments regarding your stay at the Mövenpick Hotel Apartments Downtown Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Seso General Manager

Very Good

Customer review rating 4.5/5

Mr T. Business - Confirmed reviews ALL

The Team is very kind and helpful with a special thanks to Mr Ali Khowaja for his professionalism A perfect stay

Dear Mr. T., Thank you for taking the time to share your feedback. We hope you had a memorable stay with us and that we will have the opportunity to welcome you once again. Sincerely, Eric Seso General Manager

Well located

Customer review rating 5.0/5

Rmz Business - Confirmed reviews ALL

I have enjoyed my over night stay

Dear Rashed, Thank you for sharing us your lovely comments and for giving us a full score! We are delighted to read that you enjoyed your overall experience with us specially our prime location which is walking distance to Dubai Mall and Burj Khalifa. We hope that we will be able to welcome you back soon. Warm regards, Eric Seso General Manager

Good stay

Customer review rating 3.5/5

Mahmoud A. K. Families - Confirmed reviews ALL

In general some of the hotel staff were friendly and helpful like Moris in Concierge and the Moroccan Guy , Prabu at House keeping was helpful from day one and supportive. From Management Mr. Ali revenue manager was helful and the Executice House keepr always greets me in the lobby. I did not see the GM say hi to the guests of the Hotel or interacts with them while Iam in the lobby, The Hotel lacks F& B outlets that stands out. The Hotel claims its a family destination, but allows for so called (visitors) late at night. as I saw it it more than one incident.

Dear Mahmoud, It is so rewarding for our staff to receive such an outstanding score from a guest – thank you very much for sharing your positive experience at Movenpick Hotel Apartments Downtown Dubai. We hope your wonderful memories last a long time and that you will visit us again to enjoy the making of new ones. Warm regards, Eric Seso General Manager

Very Comfortable Stay

Customer review rating 4.5/5

Aditya M. Families - Confirmed reviews ALL

Nice clean apartments with very good staff. Felt like home

Dear Aditya, Thank you for taking the time to share your feedback. I was truly delighted to know that you had a comfortable stay with us and that you liked the nice and clean apartments as well as the level of services provided by my colleagues. We hope we will have the opportunity to welcome you once again. Sincerely, Eric Seso General Manager

Great long term stay

Customer review rating 4.0/5

Salman Business - Confirmed reviews ALL

Perfect location, excellent room service and house keeping. Good buffet, gym and pool facilities.

Dear Salman, Thank you for taking your time writing us a feedback about your recent stay with Movenpick Hotel Apartments Downtown Dubai. It is with great pleasure knowing that you have fully enjoyed every aspect of your stay with us and that you find our rooms, services and location to your comfort. We are excited to welcome you on your next visit to Dubai! Warm regards, Eric Seso General Manager

Well located hotel near Dubai Mall

Customer review rating 4.0/5

John T. Families - Confirmed reviews ALL

Very satisfied with our stay in your Hotel. Everything was as described in the booking platform. There were no negative surprises.

Dear John , We are pleased to know that you have enjoyed your holiday during your recent stay at Mövenpick Hotel Apartments Downtown Dubai and that you find every aspect of your stay with us at par with your comfort. Let me take this opportunity in thanking you for taking your time in rating your stay with us. We are excited to welcome you on your next visit in Dubai. Best Regards, Eric Seso General Manager

Good location

Customer review rating 2.5/5

Adil A. S. Families - Confirmed reviews ALL

AC was bad and they chenge my room twice

Dear Muaiyid, Thank you for the time you took out of your day to share your comments regarding your recent stay at the Movenpick Hotel Apartments Downtown Dubai! We are very sorry to read the disturbances caused by the air conditioning unit and that we have to move you to different room as you were not happy about the 20 degrees temperature of the room. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Eric Seso General Manager

Amazing experience

Customer review rating 5.0/5

Amy Families - Confirmed reviews ALL

From the moment we stepped into Movenpick, it was a wonderful experience. We stayed in a one-bedroom apartment, with a fully equipped kitchen and living room. It easily accommodated our family and gave us enough space to enjoy. The room was incredibly quiet and the bed was so comfortable. The location was fantastic as we could be at Dubai Mall, Burj Khalifa or Fountains within minutes. We hope we have the chance to visit again!

Dear Amy, Thank you for sharing us your lovely comments and for giving us a full score! We are delighted to read that you enjoyed your overall experience with us specially our prime location which is walking distance to Dubai Mall and Burj Khalifa. We hope that we will be able to welcome you back soon. Sincerely, Eric Seso General Manager

Disappointing 2nd experience

TripAdvisor rating 3.0/5

laucam22 Business - TripAdvisor review

I had a chosen Movenpick Downtown once again after an excellent experience back in Nov21. This time was much different: -had to wait 10-15min to get some hot water -room isolation was poor and I could hear my noisy neighbors 3 nights/4 -Laundry was not handled effectively, bags not replaced and always need to request to get it back - I prepaid my stay at the beginning but never got ask to put a deposit for extras which created disruptions as I had to « pay as you go » Concierge and taxi staff are very helpful Overall really mixed experience and wandering whether I will take my chances next time …

Dear Laucam22, Thank you for taking the time to share you feedback following your stay at the Movenpick Hotel Apartments Downtown Dubai! I regret to see that your experience was impacted by the high occupancy levels of the past week. I sincerely hope to have the opportunity to regain your trust during your future visits to Dubai. Sincerely, Eric Seso General Manager

We enjoyed our stay. Courteous and cooperative staff.

TripAdvisor rating 4.0/5

DileepBLG Business - TripAdvisor review

Reservation system must be improved. I had booked for the period 5-10 February 2022 with a credit card guaranty and I arrived on 6-Feb-22 early morning (if I remember I put a remark about my arrival time) but when I arrived it gave me an unpleasant surprise that my reservation was cancelled. Some of the staff must upgrade their knowledge about acceptance of foreign currency. I wanted to change a USD 100 bill but the staff refused to accept it telling that the hotel does not accept USD bill issued before 2013. However, another staff seemed to be more knowledgeable and he accepted it. So, these kinds of small things irritate the customers. Otherwise everything was very good.

Dear DileepBLG, Thank you for taking your time writing us a feedback about your recent stay with Movenpick Hotel Apartments Downtown Dubai. It is with great pleasure knowing that you have fully enjoyed every aspect of your stay with us and that you find our rooms, services and location to your comfort. Thank you for your feedback about the reservations system. Rest assured that is something that we will look into. We look forward in welcoming you back with us on your future holidays. Best Regards, Eric Seso General Manager

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