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Mövenpick Hotel Apartments Downtown Dubai 5 stars

Customer review rating 4.5/5 1,444 reviews

ALLSAFE approved hotel

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Mövenpick Hotel Apartments Downtown Dubai
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+ 24 Services

Hotel extras

  • Right at the entrance of Dubai Mall Fountain Views entrance

  • Close to Burj Khalifa, DIFC, World Trade Centre and La Mer Beach

  • 244 fully serviced and furnished hotel apartments with fully equipped kitchen in all rooms

  • Perfect for business and leisure travels

  • Restaurant, pool lounge, swimming pool, gym and spa

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request Paying
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundry
  • Boutiques/shopping
  • Concierge
Catering
  • Breakfast Paying
  • 2 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Sauna
  • Babysitting on request Paying
Business services
  • 4 Meeting room(s)
  • Copy/print service available Paying

Hotel location

Mövenpick Hotel Apartments Downtown Dubai

Al Ohood Street
Burj Khalifa Area
413779
413779 dubai
united arab emirates

Tel: +97145187777

Fax: (+971)45187766

Check-in from 15h00

Check out up to 12h00

  • By plane

    DUBAI INTL At 17km / 10.56 miles

GPS :25.194299, 55.283744

Our accommodation(s)

Our rooms are tastefully decorated and designed for a fabulous experience that all look out onto Dubai city or Business Bay with either king or twin beds. Mövenpick Hotel Apartments Downtown Dubai offers a vibrant contemporary fully serviced rooms and apartments with fully fitted kitchen

Penthouse

  • Max. number of persons: 8
  • Area: From 265 / 2852 sq ft
  • Most of the accommodation: Private Pool *

Subject to availability

  • Bathrobe
  • Pillow Menu
  • Coffee/tea making facilities
  • Ironing board and flat-iron

Our restaurants and bars

Bien Lobby Cafe

Type of cuisine: Cafe

A place to meet-up and have a quick chat over coffee and delicious sweet treats. The cafe also offers a quick grab and go items for a deliciously convenient experience.

BIEN ALL DAY DINING RESTAURANT

Type of cuisine: International

Serving delightful dishes 24-hours. Offering ala carte and buffet options.

OASIS POOL LOUNGE

Unwind at the Oasis Pool Lounge along with an inviting option of a refreshing swim or colour-topping suntan, you can enjoy delicious mocktails, snacks and ice cream in the outdoors.

Non contractual photo

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 94

  • Maximum capacity: 68 people

  • Maximum banquet capacity: 40 people

Find out more

Our guest reviews for
Mövenpick Hotel Apartments Downtown Dubai

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

1,444 reviews

TripAdvisor Rating 4.5/5

492 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Great stay and an amazing location.

Customer review rating 4.5/5

Fey Couples - 14/09/2021 Confirmed reviews ALL

I love the location, the images I saw online was what I got. The description online didn't do justice, when I entered my room it exceeded my expectations.

Dear Oluwakemi and Temitope, Thank you for choosing our hotel and for taking the time to share your feedback. I am glad you enjoyed the rooms – having a nice space to unwind in is always a good start to any stay as well as our prime location which is in walking distance to Burj Khalifa and Dubai Mall met your expectations. Let me take this opportunity in thanking you for taking your time in rating your stay with us. We are excited to welcome you on your next visit in Dubai. Best Regards, Eric Seso General Manager

Well located and nice pool

Customer review rating 4.0/5

Valentino Families - 09/09/2021 Confirmed reviews ALL

The hotel location is simply great: 2’ walking to the Dubái mall entrance. The pool is very nice and completely shaded in the afternoon!

Dear Valentino, Thank you for sharing your feedback! We are pleased to learn that you enjoyed the overall facilities as well as the prime location of the property which is walking distance to the Dubai Mall and Burj Khalifa. It would be our pleasure to welcome you back in the near future. Best Regards, Eric Seso General Manager

Amazing

Customer review rating 5.0/5

Hessa A. Families - 22/08/2021 Confirmed reviews ALL

It was fantastic

Dear Hessa, Thank you for taking the time to share your feedback. We hope you had a memorable stay with us and that we will have the opportunity to welcome you once again. Sincerely, Eric Seso General Manager

Excellect service and facilities

Customer review rating 4.5/5

Boris Couples - 21/08/2021 Confirmed reviews ALL

Hospitality was excellent, courteous staff, well equipped gym and nice pool. And it is located right in the heart of downtown so access to other places was very easy and convenient. Highly recommended.

Dear Boris, We are pleased to know that you have enjoyed your holiday during your recent stay at Mövenpick Hotel Apartments Downtown Dubai and that you find every aspect of your stay with us at par with your comfort. Let me take this opportunity in thanking you for taking your time in rating your stay with us. We are excited to welcome you on your next visit in Dubai. Best Regards, Eric Seso General Manager

great location

Customer review rating 4.5/5

Viktoriia Friends - 21/08/2021 Confirmed reviews ALL

the location is great! just a walking distance to Dubai Mall. 10 minutes away from the airport. Employees are very welcoming and hearty. Thanks to Mohammed, the receptionist, for making our check-in process exceptional. Room was clean and the Burj Khalifa view is magnificent. All comfortable amenities can be found in the room. The hotel is a family style place that is why it is quiet at night time, so i had a really good sleep. Thank you, team, for your dedication and hospitality. Definitely will recommend the place.

Dear Viktoriia, Thank you for your feedback. We are pleased to learn that you enjoyed the comfortable room, prime location of the property as well as the level of service provided by our colleague; Mohammed. We hope we would have the opportunity to welcome you back in the near future. Best Regards, Eric Seso General Manager

Good location

Customer review rating 3.0/5

Ahmed T. Families - 19/08/2021 Confirmed reviews ALL

Friendly staff, very clean, Air condition not cold, the room advertised for 4 occupants but it's good only for 2, the room door was not closing properly, bath tub very slippery and you can't close the shower so water will be everywhere, the food was expensive, the hotel was surrounded by tall buildings so it was very bad to walk outside during summer, no access to the parking by elevator

Dear Ahmed, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Eric Seso General Manager
Customer review rating 0.5/5

Rabaha M. Business - 18/08/2021 Confirmed reviews ALL

Upon booking i told them that i need the room for few hours before leaving to the airport so i may check in at 11am and out at 7pm same day When at check in they told me ur room wont be ready before 3pm but u can pay a difference for upgrade

Dear Rabaha, Thank you for taking the time to tell us about your experience at the Mövenpick Hotel Apartments Downtown Dubai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Our guests are our top priority and we are trying to fulfill all our guests requests as much as we can. It is very unfortunate that the room category you booked is not yet available by the time you arrived in the property. Please rest assured that we are taking the appropriate measures to accommodate all request though it is still subject to hotel's availability. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Eric Seso General Manager

Could have been much better.

Customer review rating 3.0/5

Anonymous Business - 17/08/2021 Confirmed reviews ALL

Dingy apartment without sunlight. The charges for services are exorbitant.

Dear Ojas, Thank you for your feedback. We apologize for any inconvenience caused. That said, we have noted your feedback to take necessary actions accordingly. We hope we will have the opportunity to welcome you back in the near future. Sincerely, Eric Seso General Manager

I like it

Customer review rating 5.0/5

Athba A. Families - 07/08/2021 Confirmed reviews ALL

The stuff very helpful and we was so happy for being there the location is perfect

Dear Athba, We very much appreciate your comments regarding your stay at the Mövenpick Hotel Apartments Downtown Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Seso General Manager

Good Stay

Customer review rating 4.0/5

Rafiq P. Couples - 05/08/2021 Confirmed reviews ALL

Kristine and Vijay were so accommodating at breakfast, room was nice and clean. The only thing I didn’t like as I got call from reception at sharp 12 PM for checkout. Rest everything was awesome.

Dear Rafiq, Thank you for taking time to write your comments, we have taken your comments regarding your pre departure experience and shall take it up with the concerned department. We hope to welcome you again in Movenpick Hotel Apartments Downtown Dubai! Warm regards, Eric Seso General Manager

The location is grate near to The Dubai Mall

Customer review rating 4.5/5

Anonymous Families - 04/08/2021 Confirmed reviews ALL

The rooms is clean and comfortable for the family stay, also the swimming pool and the gem are good

Dear Sultan, Thank you for taking your time writing us a feedback about your recent stay with Movenpick Hotel Apartments Downtown Dubai. It is with great pleasure knowing that you have fully enjoyed every aspect of your stay with us and that you find our rooms, services and location to your comfort. We look forward in welcoming you back with us on your future holidays. Warm regards, Eric Seso General Manager

Nice room great service

Customer review rating 3.0/5

Mohammed A. Solo - 01/08/2021 Confirmed reviews ALL

The AC are bad everything is super except the AC

Dear Mohammed, Thank you for taking your time writing us a feedback about your recent stay with Movenpick Hotel Apartments Downtown Dubai. It is with great pleasure knowing that you have fully enjoyed every aspect of your stay with us and that you find our rooms, services and location to your comfort. Thank you for your feedback about the ac. Rest assured that is something that we will look into. We look forward in welcoming you back with us on your future holidays. Best Regards, Eric Seso General Manager

Bad experience

TripAdvisor rating 1.0/5

Shakeman007 26/03/2021 TripAdvisor review

Terrible constant maintenance issues which were a huge nuisance. Poor service and responsiveness. Management did not care or deal with despite being a gold Accor member. Will not stay in this hotel ever again.

Dear Shakeman007, Thank you for taking the time to write a review on Tripadvisor following your stay at Mövenpick Hotel Apartments Downtown Dubai. We truly value your opinion as it is from your comments that we are able to uphold our commitment to excellence, thus providing you with customer satisfaction for future visits. While it is certainly never our intent to disappoint our guests or provide anything less than the best in personal service and facilities, I would like to sincerely apologize for the inconvenience caused during your stay. Rest assured, I have forwarded your feedback to designated Department Heads to take necessary action and ensure this matter is addressed for future guests. I can assure you that the care and comfort of our guests is our number one priority and we hope that should your future travel plans bring you back to Dubai, you will consider staying with us once again. Sincerely, Eric Seso General Manager

Very memorable stay

TripAdvisor rating 5.0/5

Fxmafia 01/01/2021 TripAdvisor review

The MovenPick I stayed in is definitely one of the few “feel good” hotels in downtown Dubai...in terms of hospitality that truly had the Xmas vibe...I just wish they had more fun activities on premises...I especially loved that I managed to book their only apartment with the “Burj view”

Dear Fxmafia, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best Regards, Eric Seso General Manager

Very Cool Pĺace , Well Located

TripAdvisor rating 5.0/5

Josaphatkiboko Solo travel - 03/12/2020 TripAdvisor review

Well Located, Nkce Breakfast, Very Good Wifi, Nice Swimming Pool but Not As Deep as Id like but large. Super Market Nearby, 24 hours everyday QUALITY Service , I really liked my time there my visitors too

Dear Josaphatkiboko, It is with great pleasure knowing that you have fully enjoyed every aspect of your stay with us and that you find our rooms, services and location to your comfort. Thank you for taking your time writing us a feedback about your recent stay with Movenpick Hotel Apartments Downtown Dubai. We look forward in welcoming you back with us on your future holidays. Best Regards, Eric Seso General Manager

Unfortunately Appalling Experience

TripAdvisor rating 1.0/5

hussaink826 Business - 21/11/2020 TripAdvisor review

Stains on furniture. Flies everywhere in the room despite 2 times full pest control. Service is appalling and very slow. No amenities given throughout the stay. Customer satisfaction zero. Mangers could not resolve the issue.

Dear Hussain, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Eric Seso General Manager

Great experience

TripAdvisor rating 5.0/5

Ossamawah 26/10/2020 TripAdvisor review

Very clean room and amenities. I visited their spa (Onsen) and had an amazing relieving experience. The therapist Yuni if I’m not mistaken is very professional and hygiene expert. Room service is spotless. Will repeat my stay in such lovely hotel apartment.

Dear Ossamawah, Thank you for taking the time to share your lovely comments on TripAdvisor family! We are thrilled to read that you enjoyed your overall experience with us especially the relieving experience given by Yuni in our Onsen Spa. We hope we will have the opportunity t welcome you once again. Kind regards, Eric Seso General Manager

The perfect stay

TripAdvisor rating 5.0/5

mamscoulibaly Business - 29/02/2020 TripAdvisor review

I’ve enjoyed my stay and will come back for sure! Rooms are clean and service is on point. I’ve made an early checkin and the assistance was perfect. The breakfast is also very good. The valet parking is too small I think that it’s the only weakness of this hotel.

Dear Mamscoulibaly, Thank you for taking your time writing us a feedback about your recent stay with Movenpick Hotel Apartments Downtown Dubai. It is with great pleasure knowing that you have fully enjoyed every aspect of your stay with us and that you find our rooms, services and location to your comfort. Thank you for your feedback about the valet. Rest assured that is something that we will look into. We look forward in welcoming you back with us on your future holidays. Best Regards Eric Seso General Manager

My home in Dubai

TripAdvisor rating 5.0/5

Georges2048 Business - 03/02/2020 TripAdvisor review

I have stayed 3 times at the Moevenpick Downtown during the last month I I have been very pleased with the quality of service I have received. It is good to feel treated not as a guest but as a friend with everybody at the hotel welcoming you so nicely.

Dear Georges2048, It is with great pleasure knowing that you have enjoyed your family holiday during your recent stay at Mövenpick Hotel Apartments Downtown Dubai and that our services, accommodation as well as the location met your expectations. We hope you also had the time to explore the area as we are close by the Dubai Mall and The Burj Khalifa. Let me take this opportunity in thanking you for taking your time in rating your stay with us. We are excited to welcome you and your family on your next visit in Dubai. Best Regards, Eric Seso General Manager

Nice rooms & staff. Great value for stay. Not so much service.

TripAdvisor rating 3.0/5

speedmercury Family - 05/01/2020 TripAdvisor review

Location is a 10-minute walk from the Dubai Mall and Burj Khalifa water fountain. It served our purpose of the stay, in downtown. Forget about view from hotel rooms. There's a small grocery store right next to the hotel. Very nice apartments.

Dear Speedmercury, Thank you for taking the time to share your feedback following your stay at Movenpick Hotel Apartments Downtown Dubai. I was truly delighted to know that you enjoyed your stay with us specially the prime location of the property which is in walking distance to Dubai Mall and Burj Khalifa. We hope we will have the opportunity to welcome you once again. Kind regards, Eric Seso General Manager

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