Mövenpick Hotel Apartments Downtown Dubai
Customer review rating (ALL Rating) 4.5/5 677 reviews
ALLSAFE approved hotel
Right at the entrance of Dubai Mall Fountain Views entrance
Close to Burj Khalifa, DIFC, World Trade Centre and La Mer Beach
244 fully serviced and furnished hotel apartments with fully equipped kitchen in all rooms
Perfect for business and leisure travels
Restaurant, pool lounge, swimming pool, gym and spa
Al Ohood Street, Burj Khalifa Area, 413779
United Arab Emirates
DUBAI INTL At 17km / 10.56 miles
Check-in from - Check out up to
Serving delightful dishes 24-hours. Offering ala carte and buffet options.
A place to meet-up and have a quick chat over coffee and delicious sweet treats. The cafe also offers a quick grab and go items for a deliciously convenient experience.
Our rooms are tastefully decorated and designed for a fabulous experience that all look out onto Dubai city or Business Bay with either king or twin beds. Mövenpick Hotel Apartments Downtown Dubai offers a vibrant contemporary fully serviced rooms and apartments with fully fitted kitchen
100% genuine reviews from our guestsFind out more
Customer review rating 2.0/5
Mohammed Solo - Confirmed reviews ALL
Excellent service and good rooms but the A/C is not sufficient. The hotel staff are welcoming and their service was excellent. The hotel is a dry hotel so there is no bar. The A/C is not sufficient even at maximum cooling. I asked the hotel to check the A/C and maybe disable or dial back the "Energy Saving" so I can sleep at night without sweating and waking up all night. The engineer checked the A/C and told me that the filter was clean but will change it anyway. It improved a little bit but still not comfortable. In the 5 nights I stayed at this hotel, i had a total of 22 hours of sleep. This is confirmed by my sleep tracking. Outside temperatures in the summer can reach upwards of 45°C. Hotels that implement "Energy Saving" to save on theit electricity bills and to be "Green Certified" in expense of guest comfort in a hot country, like the UAE, should re-evaluate this poor practice. If i wanted to return from the heat to a cold and comfortable room to cool off and have a good night sleep, next time i will avoid "Green Certified" hotels such as this one and search the reviews for guests complaining about the cooling.
Dear Mohammed , Thank you for sharing your feedback following your stay at the Movenpick Hotel Apartment Downtown Dubai. We have a standard AC setting of 22 degrees on all our rooms and we are very sorry that you find it warm. Rest assured, we have noted your feedback to make improvements. We can assure you that the care and comfort of our guests is our number one priority. At the same time, we are happy to know that you liked the level of services provided by my colleagues. We hope we will have the opportunity to serve you once again. Sincerely, Eric Seso General Manager
Very good location, friendly and helpful staff..
Customer review rating 4.0/5
Anonymous Friends - Confirmed reviews ALL
The hotel is in a good location right next to dubai mall, the staff where friendly and always helpful. The room was decent though the bathroom was abit dated.
Dear Barbara, Thank you for taking your time writing us a feedback about your recent stay with Movenpick Hotel Apartments Downtown Dubai. It is with great pleasure knowing that you have fully enjoyed every aspect of your stay with us and that you find our services and location to your comfort. Thank you for your feedback about the bathroom. Rest assured that is something that we will look into. We look forward in welcoming you back with us on your future holidays. Best Regards, Eric Seso General Manager
Customer review rating 3.5/5
Abdullah S. Families - Confirmed reviews ALL
Hot air-conditioning Also there's bad smell Other than that good
Dear Abdullah, Thank you for taking the time to write a review following your stay at Mövenpick Hotel Apartments Downtown Dubai. We truly value your opinion as it is from your comments that we are able to uphold our commitment to excellence, thus providing you with customer satisfaction for future visits. While it is certainly never our intent to disappoint our guests or provide anything less than the best in personal service and facilities, I would like to sincerely apologize for the inconvenience caused during your stay. Rest assured, I have forwarded your feedback to our Chief Engineer to take necessary action and ensure this matter is addressed for future guests. At the same time, I was glad to know that you enjoyed the apartment facilities and services as well as the prime location of the property which is in walking distance to Burj Khalifa and Dubai Mall. I can assure you that the care and comfort of our guests is our number one priority and we hope that should your future travel plans bring you back to Dubai, you will consider staying with us once again. Sincerely, Eric Seso General Manager
Customer review rating 4.5/5
Lawal A. Couples - Confirmed reviews ALL
Dear Lawal, We would like to thank you for your preference in selecting Movenpick Hotel Apartments Downtown Dubai for your holidays, as well as for taking the time to tell us about your recent experience. We have taken good note of your comments and are truly sorry you did not feel prioritized, the team works daily to provide the best possible service to let our guests feel most valued and genuinely cared for. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed your expectations in the near future. Sincerely, Eric Seso General Manager
Everything was perfect
Customer review rating 5.0/5
Shashika P. Families - Confirmed reviews ALL
Loved the experience of visiting the hotel. The hotel was near to the Dubai mall so it was very easy for us to take the buses and metro to explore Dubai. The budgeting was really cheap and was very worthy to us. They had an amazing breakfast with different varieties of food and they made us extra dishes as we were allergic to some food. A special thanks goes to all the staff members and especially to Nicholas and Morris as they were so kind in helping us to find the directions and in all other ways. The room was exactly as the images in the site and the view was just beautiful. I would recommend anyone to visit this and to explore.
Dear Moderage Shashika, Thank you for your feedback! We are pleased to know that you enjoyed the overall facilities and services of the property. Nicholas and Morris will be very happy to read your review, since receiving such feedback are always very encouraging for the entire team. We make every effort to ensure our guests have had a memorable stay with us. It would be our pleasure to welcome you back in the near future. Best Regards, Eric Seso General Manager
Our most recent 20 reviews
In partnership with TripAdvisor