Mövenpick Hotel Apartments Downtown Dubai

Customer review rating (ALL Rating) 4.6/5 1,009 reviews

Mövenpick Hotel Apartments Downtown Dubai - Image 1
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Description

Hotel extras

  • Right at the entrance of Dubai Mall Fountain Views entrance

  • Close to Burj Khalifa, DIFC, World Trade Centre and La Mer Beach

  • 244 fully serviced and furnished hotel apartments with fully equipped kitchen in all rooms

  • Perfect for business and leisure travels

  • Restaurant, pool lounge, swimming pool, gym and spa

Our accommodation(s)

Penthouse

Penthouse

  • 8 pers. max
  • 265 / 2852 sq ft
  • Bedding 2 x Twin bed(s) and 1 x King size bed(s)
  • Most of the accommodation: Terrace

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Hotel location

Mövenpick Hotel Apartments Downtown Dubai

Al Ohood Street, Burj Khalifa Area, 413779
413779 DUBAI
United Arab Emirates

GPS:25.194671, 55.284371

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,009 reviews

TripAdvisor Rating  4.5/5  668 reviews

Certificate of excellence 2024

Well located

Customer review rating 4.0/5

Mostafa F. Business - Confirmed reviews ALL

It’s near to Dubai mall and metro station

Dear Mostafa, Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you found our location to be convenient, with easy access to both Dubai Mall and the metro station. Your satisfaction is our priority, and we appreciate your kind words. Should you choose to visit us again, please do not hesitate to reach out; we would be delighted to assist you in making your next stay even more memorable. Warm regards, Crissy Dee Quality Manager

Disappointing experience

Customer review rating 0.5/5

Anonymous Solo - Confirmed reviews ALL

At check in I had to wait 30mins to be helped! Without anybody acknowledging me and talking to me! While I was being helped I would be put aside by receptionist to help a fellow local person first and then continue with me! This is Unbelievable! Room service took 40min to arrive for a simple request of utensils.

Dear Mahmoud, I am truly sorry to hear about your recent experience with us. It’s disheartening to know that you waited 30 minutes at check-in without any acknowledgment. I can only imagine how frustrating it must have been to see your needs sidelined while attending to another guest. This is completely unacceptable, and I deeply regret that you were treated in this manner. Additionally, the delay in room service for your utensils is disappointing, and I understand how this added to your frustration. We pride ourselves on providing timely and attentive service, and it’s clear we fell short during your stay. Please know that your feedback is invaluable, and I will ensure that we take immediate steps to prevent such occurrences in the future. We genuinely appreciate your patience and understanding, and hope you will give us another chance to provide you with the exceptional experience we aim to deliver. Thank you for bringing this to my attention. Sincerely, Crissy Dee Quality Manager

this is recommended hotel

TripAdvisor rating 3.0/5

Elisabeth E TripAdvisor review

we had 1 night stay but we enjoyed it. i gave 3 stars because i think the crown name of Movenpick should provide royal services. i wish they get better in the future. in general we enjoyed our stay. the staff was nice and the breakfast was delicious. this is recommended hotel

Dear V3452LPelisabethe, Thank you for your thoughtful feedback! We're thrilled to hear that you enjoyed your stay at Movenpick Hotel Apartments Downtown Dubai and appreciated our friendly staff and delicious breakfast. As a hotel apartment, we strive to provide a unique blend of comfort and convenience, and your insights on our service standards are invaluable. We are dedicated to improving our services to truly reflect the prestigious reputation of the Movenpick brand. We look forward to welcoming you back and hope to exceed your expectations in the future! Sincerely, Crissy Dee Quality Manager

Perfect location, helpful staff

Customer review rating 5.0/5

Anna Families - Confirmed reviews ALL

Spent just a night with my family there. Very good spacious and clean apartment, nice breakfast with lots of options, outside pool.

Dear Anna, Thank you for sharing your experience with us! We're delighted to hear that you and your family enjoyed your stay, especially the spacious and clean apartment and the variety at breakfast. It's great to know you made use of our outdoor pool, too! Your kind words about our helpful staff will be shared, as they truly strive to make every guest's experience memorable. We hope to welcome you back for a longer stay to explore more of what we have to offer! Warm regards, Crissy Dee Quality Manager

Well located

Customer review rating 4.5/5

Nadia N. A. Business - Confirmed reviews ALL

The location was very good & in the center

Dear Nadia, Thank you for your feedback! It's great to know that you found the location to be very good and centrally situated. Being in the heart of a city can significantly enhance a guest's experience, allowing easy access to popular attractions, dining options, and cultural hotspots. For instance, if you were near a vibrant shopping district or iconic landmarks like museums or parks, it must have made your stay even more enjoyable. If you have any specific recommendations about nearby places that you particularly liked or activities that you found worthwhile, please share! Your insights could be incredibly helpful for other travelers looking for a prime location during their visit. Thank you again for your thoughts! Warm regards, Crissy Dee Quality Manager

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Other web-users rate our hotel

  • 764 reviews 9.8/10 Location
  • 764 reviews 8.6/10 Room
  • 2,012 reviews 9.7/10 Service
  • 16 reviews 6.7/10 WiFi
  • 387 reviews 8.7/10 Cleanliness
  • 339 reviews 9/10 Food
  • 338 reviews 8.6/10 Breakfast
  • 207 reviews 9.3/10 Vibe

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