Information message
Hotel extras
Ambience of a resort-style hotel with outdoor swimming pool in a city location.
Offers a vibrant place for any business or social event
Wide range of dining options
Sauna and massage services are available for relaxation
Extensive facilities with tennis court and squash court
Services in the hotel and nearby
Check-in from 14h00
Check out up to 12h00
Paying
Hotel location
Swissôtel Al Murooj Dubai
Al Mustaqbal Steet
Opposite The Dubai Mall
Downtown Dubai
117546 dubai
united arab emirates
Check-in from 14h00
Check out up to 12h00
Our accommodation(s)
Each of the 251 rooms and suites has either a city or complex view including Executive Floor guest rooms. Interconnecting rooms add greater flexibility for family accommodation in Dubai.
Classic Room King
Accessible room
- Max. number of persons: 3
- Area: From 42 m² / 452 sq ft
- High speed internet
- Bathrobe
- Coffee/tea making facilities
- Shoe polisher
- Mini Bar
Classic Room Twin
- Max. number of persons: 3
- Area: From 42 m² / 452 sq ft
- High speed internet
- Bathrobe
- Coffee/tea making facilities
- Mini Bar
Deluxe Room Twin
- Max. number of persons: 3
- Area: From 42 m² / 452 sq ft
Deluxe Room King
- Max. number of persons: 3
- Area: From 42 m² / 452 sq ft
Swiss Executive Room King
- Max. number of persons: 3
- Area: From 42 m² / 452 sq ft
- High speed internet
- Bathrobe
- Coffee/tea making facilities
- Mini Bar
Swiss Executive Room Twin
- Max. number of persons: 3
- Area: From 42 m² / 452 sq ft
- High speed internet
- Bathrobe
- Coffee/tea making facilities
- Mini Bar
Swiss Executive Premium
- Max. number of persons: 3
- Area: From 52 m² / 560 sq ft
- High speed internet
- Bathrobe
- Coffee/tea making facilities
- Mini Bar
Our restaurants and bars
Your meetings and events
Our meeting rooms
Number of meeting rooms: 5
Maximum size: 744 m²
Maximum capacity: 500 people
Maximum banquet capacity: 500 people
Amazing location, nice decoration, good location
Customer review rating 4.5/5
Maryam R. Solo - 07/09/2021 Confirmed reviews ALL
I stayed for 9 days and thoroughly enjoyed my stay, all my requests and needs were fulfilled and met and all the staff were helpful and friendly, the hotel was well equipped and was a very comfortable place to call home for the 9 days I was staying, would definitely recommend.
Dear Ms. e., We very much appreciate your comments regarding your stay at the Swissôtel Al Murooj Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ian Rydin Cluster General Manager
Needs improvement but pleasant
Customer review rating 3.0/5
L. Solo - 24/08/2021 Confirmed reviews ALL
The experience was okay. The staff were lovely especially in the dining hall. My balcony was filthy with pigeon mess and the room often smelled bad. Very distrustful about payments. Very expensive F and B without giving luxury for the price and low quality toiletries. A 5* trying to cut costs.
Dear Ms. L., Thank you for taking the time to tell us about your experience at the Swissôtel Al Murooj Dubai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Swissôtel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ian Rydin Cluster General Manager
Customer review rating 4.5/5
Navroz S. Families - 02/07/2021 Confirmed reviews ALL
Great Location and the people here are just amazing. From front desk to housekeeping to the people in the restaurant . The concierge group was absolutely great in getting our issue with the Covid results. We had done the mandatory PCR test the day before but were not getting the results. We were back on our way to the testing site when the concierge actually intercepted us and got us printed copies of the results for us. WOW! Saved us a few hours. They resolved this even though they were not involved. Without it we would not have been able to fly back in time. Our flight was not till midnight so front desk also extended our time till 6pm. Gave us enough time to go to the Dubai Mall across for one last good dinner. All of these things made our stay and overall experience exceptional.
Dear Mr. S., We very much appreciate your comments regarding your stay at the Swissôtel Al Murooj Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ian Rydin Cluster General Manager
Amazing stay and good location
Customer review rating 5.0/5
Walaa Business - 27/06/2021 Confirmed reviews ALL
I booked the hotel because it located 8 mins drive to WTC and I was lucky to chose my stay there .First of all the staff at vale and receptions are super friendly especially Razani ( huge thanks to her ) she really made my stay easy and comfortable and also, Malik at the vale super amazing and helpful.Overall, the hotel is so clean , well located and they take care of the safety . They have huge space to park the car and also they provide a vale parking.
Dear Ms. M., We very much appreciate your comments regarding your stay at the Swissôtel Al Murooj Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ian Rydin Cluster General Manager
Well served
Customer review rating 4.5/5
Cristina D. G. Families - 22/06/2021 Confirmed reviews ALL
We arrived early at the hotel and we were welcomed by Ms. Razani who was very polite and kind in assisting all our needs and requests during our stay. The room was upgraded and even we had an early check in, our late check out request was also granted. The only thing that is frustrating is the way to the pool, otherwise it was perfect- room, breakfast, lounge and the staff namely Ms. Monica, Mr. Behroz and special mention to Ms Razani ☺
Dear Ms. De g., We very much appreciate your comments regarding your stay at the Swissôtel Al Murooj Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ian Rydin Cluster General Manager
Our most recent 20 reviews
