Swissôtel Al Murooj Dubai 5 stars

Probably the best hotel we have stayed at so far. The staff, the food, the facilities and the comfort cannot be described. It exceeded our expectations. The location was perfect, in the middle of the city and not too far from the metro. From there you can get - almost - all over Dubai. The food was fantastic and the staff service was on a completely different level than the one we are used to here in Denmark. This is definitely not the last time we will book this particular hotel. The warmest recommendations from here.

It is a hotel with a good location, the neighbourhood it is really awsome .

It was so nice time staying in swissotel. I will stay again next time . From management people so nice specially ROZINA on reception she guided very nicely. She was very polite and listened the problem if we have any and in staff MARIA and Anthony was giving great hospitality.

Simply amazing

Reception very friendly, manager very helpful and friendly

It was a very good experience. From the general manager to the concierge (Shiva) to the doormen, the swimming pool attendants, the breakfast manager; oh and the check-in staff (excellent): everyone was wonderful. That’s why I stay at Accor.

We spent lovely week with family having great facilities and facing nice staff approach. Despite our HB package was available only via room service due to pandemic rules, we enjoyed kitchen either. Wide pool area, garden, playground - all these allows to spend time within hotel territory. Special thanks to managers Anthony and Maria for accepting late check-out because of forcoming night return flight. They made all possible for us to come here again. PS. Lovely London pub in the area!

Professional quick service at check-in & check out. Nice big room with a great view.

It has been overall a very pleasant stay and experience.

I booked the hotel directly. I booked a club level room along with half board. Upon arriving at the hotel I was advised that the Club level lounge was closed and so was the restaurant for the majority of my stay. This was not explained on your website and I feel very misleading. The staff at your hotel are amazing, and tried to do everything to help improve our stay. I must mention Anthony who was very understanding of our needs and allowed us to cut short our stay for a hotel that did meet our requirements. If the Club room and restaurant were open we would not have cut our visit short. I feel those responsible for the website should make it clear what is available under current circumstances...

Overall very satisfactory, central location, easy access, near all amenities, good food.helpful and friendly staff. Thank you everyone for your hospitality.

Would recommend this hotel to anyone wanting to visit the Dubai Mall as it is only a few minutes walk away. The rooms were spacious, staff friendly and it felt safe with additional covid procedures such as temperature checks upon entering the hotel.

Very good location. the room was fantastic and the service was superb. we were happy for the upgrade and the room provided all our needs. The staff was very welcoming and was trying to accommodate all our needs. two downsides: 1. The pool - not accessible with stroller and overall looks very old and not maintained. moreover we reserved places by the pool side but the staff looked confused and didn't have place for us. 2. Due to COVID executive lounge was closed and i was receiving confusing information from different staff members about the alternative options we have in the hotel.

An amazing hotel, designed down to the little details, clean, staff are highly trained and very kind and helpful. Breakfast is absolutely great, especially taking into consideration COVID restrictions everywhere. Room was big, well decorated, very clean, bed super comfortable!