Swissôtel Al Murooj Dubai

Excellent apartments lot space great service and attendance at reception very friendly Great cleaning service by Stephen Eka and Mr Azad Apartment security and desk 24 h Several good restaurants and buffet inside the hotel and apartment complex Extremely good located on walking distance of great places shopping malls restaurant marina Excellent

We had a fantastic time visiting dubai and our hotel was also perfect. Shaheel gave us good direction throughout the week for activities etc. Bright was also really helpful in arranging transport for us.

Very good hotel room service which was always done when we were away for breakfast or other things and also baggage carige which was done by the very kind sunday was whithout any troubles and over all it was a very pleasent stay although the breakfast could have been better:)

I enjoyed my time at Swissotel al Murooj. I paid extra for a city view, but I don’t think it was worth the money. I was expecting a skyline of the skyscrapers of Dubai but instead had a view of the road directly in front of the hotel with the Dubai mall in the far distance, so this was highly disappointing. Staff at Swissotel al Murooj were AMAZING! Very friendly and helpful. Taxi service downstairs was useful, but definitely not ‘fixed prices’ as they quoted me 20+ dirhams compared to Uber and then lowered it for me. Overall pricier than uber/street taxis. Breakfast was nice with a variety but would have been nice to have a change from the usual dishes. My room was nice in general however on the first day the power switched off suddenly. I called reception to let them know and they told me the technician would come up to fix it. I waited an hour with no update so I went downstairs and was told that they would come in 10 more minutes, but as this point I had already waited an hour and had dinner plans so had to leave. Issue was eventually fixed but happened again later that night, so I called the reception once mote. The technician arrived quickly this time to my room and he just flicked the switch on the fuse box so I made sure to remember that. I noticed that the power would cut off if I adjusted the door of the safe box and plugging the iron in, so clearly there is a fault there. I didnt bother calling the next few times and flicked the fuse box switch myself, which wasn’t difficult but definitely not what I was expecting from a 5* hotel. I didnt get a chance to use the spa/swimming pool but it looked nice. Housekeeping removed slippers from the room on the day before we left, not sure if this is usual procedure but this didnt leave the first impression, we still had another evening and full day technically but it seemed the hotel wanted to prepare ahead of us leaving. The above are small things to improve on but as mentioned I enjoyed my stay overall.

Room very clean, location well suited amazing buffet