Swissôtel Al Murooj Dubai 5 stars

Customer review rating (ALL Rating) 4.4/5 1,264 reviews

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Al Mustaqbal Steet, Opposite The Dubai Mall, Downtown Dubai, 117546 DUBAI, United Arab Emirates

Description

Hotel extras

  • Resort-style relaxation in the heart of Downtown Dubai, opposite Dubai Mall and Burj Khalifa.

  • A vibrant, versatile setting ideal for hosting any business meeting or social event.

  • Wide range of dining options

  • Sauna and massage services are available for relaxation

  • Spa and wellness Center

Our accommodation(s)

Hotel location

Swissôtel Al Murooj Dubai

Al Mustaqbal Steet, Opposite The Dubai Mall, Downtown Dubai
117546 DUBAI
United Arab Emirates

GPS:25.2031987, 55.2777975

Telephone
Fax +971 4 321 5555

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,264 reviews

Customer review rating 5.0/5

Nataliya L. Business - Confirmed reviews ALL

I have stayed at Swissôtel Al Murooj Dubai several times, and during my most recent visit I noticed many positive improvements. The food in the restaurants was especially impressive — excellent quality, very fresh, and offering a wide range of alternatives and variety.

Dear Valued Guest, Thank you for your continued loyalty and for sharing such a wonderful review of your recent stay at Swissôtel Al Murooj Dubai. We are truly delighted to know that you appreciate our excellent location, tastefully renovated interiors, and the courteous and efficient service provided by our team. It is especially rewarding to hear your positive comments about the improvements you noticed, particularly regarding the quality, freshness, and variety of our restaurant offerings. Your kind recognition means a great deal to us and serves as great motivation for our entire team to continue enhancing the guest experience. We sincerely look forward to welcoming you back for many more enjoyable stays. Kind regards, Amro Nagah General Manager

Customer review rating 4.5/5

Ellen S. Business - Confirmed reviews ALL

The experience was very good, I would recommend this hotel to anyone coming to Dubai.

Dear Valued Guest, Thank you for sharing your detailed feedback following your stay at Swissôtel Al Murooj Dubai. We are truly pleased to know that you had a very good experience overall and that you would recommend our hotel to anyone visiting Dubai. Your endorsement means a great deal to us. At the same time, I sincerely apologize for the housekeeping shortcomings you experienced in your room. Please be assured that this is not reflective of our usual standards. Your comments regarding the cutlery not being replaced and the bathroom towels not being properly refreshed have been shared with our Housekeeping team for immediate review and corrective action. We truly appreciate you bringing this to our attention, as it allows us to improve. We hope to have the opportunity to welcome you back and provide you with a flawless experience on your next visit. Kind regards, Amro Nagah General Manager

Customer review rating 4.0/5

Calvin D. Couples - Confirmed reviews ALL

Great room and amenities

Dear Valued Guest, Thank you for sharing your feedback following your recent stay with us. We are delighted that you enjoyed our prime location next to Dubai Mall and the Fountain, as well as the comfort of your room and the amenities provided. We truly appreciate your positive rating and are grateful for your support. We look forward to welcoming you back soon for an even more exceptional experience. Kind regards, Amro Nagah General Manager

Customer review rating 4.5/5

Grant P. Couples - Confirmed reviews ALL

This is an excellent hotel, in an area that is easily accessible for many attractions plus Dubai Mall. We booked a room with lounge access and it was fabulous. It was great to relax in the lounge whilst our room was made ready (we did turn up earlier than expected). The staff are exceptionally friendly and professional. I'd have no hesitation staying here again, only next time I'd like it to be for longer to fully enjoy all or most of the facilities.

Dear Valued Guest, Thank you for sharing your wonderful feedback. We are delighted to know you enjoyed your couples weekend with us, especially the lounge access and the convenience of our location. It’s pleasing to hear that our team’s friendliness and professionalism made a positive impression, and that you were able to relax comfortably while your room was prepared. We truly appreciate your kind words and look forward to welcoming you back for a longer stay to enjoy even more of our facilities. Kind regards, Amro Nagah General Manager

Customer review rating 5.0/5

Azra F. Business - Confirmed reviews ALL

Ideal location, room was very clean & comfortable. Staff extremely courteous. Had a great stay.

Dear Valued Guest, Thank you for your wonderful feedback. We are delighted to know that you enjoyed our ideal location, clean and comfortable rooms, and the courteous service provided by our team. Your kind words truly motivate us to continue delivering five-star experiences to all our guests. We look forward to welcoming you back for another great stay. Kind regards, Amro Nagah General Manager

Other web-users rate our hotel

  • 3,354 reviews 9.6/10 Location
  • 3,823 reviews 7.5/10 Room
  • 9,875 reviews 9.5/10 Service
  • 37 reviews 6.5/10 WiFi
  • 1,500 reviews 7.1/10 Cleanliness
  • 1,168 reviews 8.3/10 Breakfast
  • 358 reviews 9.1/10 Wellness Area

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