Swissôtel Al Murooj Dubai 5 stars
Customer review rating (ALL Rating) 4.2/5 522 reviews
ALLSAFE approved hotel
Ambience of a resort-style hotel with outdoor swimming pool in a city location.
Offers a vibrant place for any business or social event
Wide range of dining options
Sauna and massage services are available for relaxation
Extensive facilities with tennis court and squash court
Each of the 251 rooms and suites has either a city or complex view including Executive Floor guest rooms. Interconnecting rooms add greater flexibility for family accommodation in Dubai.
Accessible room
Al Mustaqbal Steet, Opposite The Dubai Mall, Downtown Dubai
117546 DUBAI
United Arab Emirates
BUS STOP: DUBAI MALL
DUBAI INT L AIRPORT At 12.6km / 7.83 miles - Shuttle paying
DIFC METRO STATION At 1.3km / 0.81 miles
GPS:25.2031987, 55.2777975
Check-in from - Check out up to
Our all-day dining restaurant serving a wide selection of international dishes, located at the hotel's lobby level it is designed around several buffet and cooking stations. Featuring indoor and outdoor seating area overlooking the resort.
Surrounded by palm trees and water lagoon, the cozy outdoor venue is the perfect place to unwind, offering authentic middle-eastern specialties such as a cold mezze, saj and a selection of shisha flavours and beverages
Centrally located in the heart of the hotel lobby and commanding the most idyllic spot to unwind. Here you can grab coffee on the go or stay a while and linger over a delicious menu of pastries, cakes and sandwiches.
Anees is the natural option for those enjoying leisure time by the hotel's pool. Surrounded by garden and water fountains, this al fresco venue is also the perfect place to unwind after work or enjoy a refreshing drink after a session at the gym.
Our British pub packed with character. A menu brimming with traditional pub favourites and has long been a hit with Dubai residents in search of a taste of home. The large outdoor terrace fills up each evening and on Friday's for the popular brunch.
Stay on top of your fitness regime and enjoy a range of leisure facilities from temperature-controlled outdoor pool, sauna and steam room, fully equipped gymnasium with personal trainer, tennis and squash courts in a refreshing settings.
Escape the city and unwind in our tranquil hotel spa. A calming oasis in bustling Downtown, Flow Health Club and Wellness offers a full menu of massage services. Experience a complete release and mindful growth with our selection of signature treatments
Once in a lifetime occasions command a venue that wows guests, service that surpasses expectations and a team that can turn a wedding celebration into an unforgettable event with memories that last forever. Our team can help turn your vision into reality
Customer review rating 5.0/5
Dr C. Families - Confirmed reviews ALL
This was perhaps my favourite stay with an Accor property. The reception check in was outstanding and the staff were so helpful every step of the way. Hats off to the restaurant staff and chefs who were excellent in every facet of their operation. The morning chefs were particularly outstanding at their craft. The executive staff (Yvette) was simply amazing - so warm and accommodating every day of our stay.
Dear Mr. C., We very much appreciate your comments regarding your stay at the Swissôtel Al Murooj Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sami Ishak Cluster Director of Finance
Customer review rating 5.0/5
Lea Business - Confirmed reviews ALL
I loved the room the checkin process and the kindness of the staff especially rita and elias. Although my stay was during the fire but thank god it was handled perfectly. My favorite hotel in Dubai.
Dear Ms. A., We very much appreciate your comments regarding your stay at the Swissôtel Al Murooj Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sami Ishak Cluster Director of Finance
Customer review rating 5.0/5
Eugene S. Solo - Confirmed reviews ALL
The second time I started my holiday staying at Swissotel Al Murooj and will do so again. Swissotel Al Murooj is well located with very friendly staff that makes staying a pleasure.
Dear Mr. S., We very much appreciate your comments regarding your stay at the Swissôtel Al Murooj Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sami Ishak Cluster Director of Finance
Customer review rating 5.0/5
H.d. Friends - Confirmed reviews ALL
Walking destination to Dubai Mall . Shushi place , and tubuli restaurant we loved , Service great. Monica solves any issues with smiles. PCR son promises.
Dear Ms. D., We very much appreciate your comments regarding your stay at the Swissôtel Al Murooj Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sami Ishak Cluster Director of Finance
Customer review rating 3.0/5
Tttt Couples - Confirmed reviews ALL
I booked a king-size bed, but I got 2 twin gathered together, so the electric plugs were right over our head, not nice. I'm a gold member, but be treated not like a gold member. At the time of check-in, the front desk was not so friendly perhaps he was sleepy.
Dear Ms. T., Thank you for taking the time to tell us about your experience at the Swissôtel Al Murooj Dubai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Swissôtel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sami Ishak Cluster Director of Finance
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