Hyde Hotel Dubai 5 stars

Customer review rating (ALL Rating) 4.4/5 1,873 reviews

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Description

Our accommodation(s)

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Room 1

Hotel location

Hyde Hotel Dubai

Dubai, Business Bay, Dubai
213208 DUBAI
United Arab Emirates

GPS:25.181667, 55.279056

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Pool

On Site

Our guest reviews

Our guest reviews

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ALL Rating  4.4/5  1,873 reviews

Customer review rating 4.5/5

Mahdi A. Friends - Confirmed reviews ALL

Dear Mahdi A., Thank you for taking the time to share your thoughtful feedback. We are delighted to know that you had a comfortable stay and that our service and amenities exceeded your expectations. We also appreciate your valuable suggestion regarding the availability of additional essential amenities, and we will certainly take your comments into consideration as we continue to enhance our guests' experience. We are especially pleased to hear your kind recognition of our reception team member, Ibtisam. We will be sure to share your compliments with her, as we know she will be encouraged by your appreciation. Thank you once again for your feedback. We look forward to welcoming you back for another enjoyable stay. Kind regards, Zineb Hinnach Assistant Guest Relations Manager

Customer review rating 5.0/5

Noor A. Solo - Confirmed reviews ALL

Dear Nour A., Thank you for taking the time to share your feedback. We are pleased to hear that you had a comfortable stay overall. At the same time, we sincerely apologize that the breakfast and the preparation of your room did not meet your expectations on this occasion. Your comments have been shared with the relevant teams for review, as we are committed to continuously improving the quality of our services. We truly appreciate your feedback and hope to have the opportunity to welcome you back for a much-improved experience in the future. Warm regards, Zineb Hinnach Assistant Guest Relations Manager

Customer review rating 2.5/5

Abdualrahman A. Families - Confirmed reviews ALL

Dear Abdualrahman A., Thank you for taking the time to share your feedback and for your continued loyalty to Hyde Dubai. We truly value your repeated visits and are sorry to learn that your most recent experience did not meet your expectations. Please accept our sincere apologies for the inconvenience caused by the noise from the adjoining room and the delay you experienced with our valet service. We also appreciate your suggestion regarding clearer room descriptions, and your comments have been shared with the relevant teams for review and improvement. It is particularly concerning to hear that you have noticed a decline in the level of hospitality during your recent visits, as this is certainly not the standard we strive to maintain. Your feedback is invaluable and will help us focus on the areas that require immediate attention. We sincerely appreciate your continued support and hope to have the opportunity to welcome you back and provide you with the exceptional experience you have come to expect from Hyde Dubai. Warm regards, Zineb Hinnach Assistant Guest Relations Manager

Customer review rating 0.5/5

Majed A. Families - Confirmed reviews ALL

Dear Majed A., Thank you for taking the time to share your feedback. We are sorry to hear that your stay did not meet your expectations. Please accept our sincere apologies for any inconvenience you experienced. We value your feedback, as it helps us identify areas where we can improve our services and guest experience. We hope to have the opportunity to welcome you back in the future and provide you with the high standard of hospitality that we strive to deliver. Warm regards, Zineb Hinnach Assistant Guest Relations Manager

Customer review rating 4.5/5

Avinash R. Business - Confirmed reviews ALL

Dear Avinash R., Thank you very much for your wonderful feedback. We are delighted to hear that you enjoyed your spacious room with a balcony, our hospitality, and the dining experience at our restaurant. Your kind words are truly appreciated and will be shared with our team. We look forward to welcoming you back to Hyde Dubai for another memorable stay. Warm regards, Zineb Hinnach Assistant Guest Relations Manager

Other web-users rate our hotel

  • 722 reviews 9.2/10 Location
  • 1,481 reviews 8.5/10 Room
  • 2,518 reviews 8.7/10 Service
  • 25 reviews 4.3/10 WiFi
  • 711 reviews 7.6/10 Cleanliness
  • 584 reviews 9.1/10 Vibe
  • 426 reviews 7.1/10 Breakfast
  • 276 reviews 5.5/10 Value

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