Hyde Hotel Dubai 5 stars

Customer review rating (ALL Rating) 4.6/5 2,207 reviews

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Dubai, Business Bay, Dubai, 213208 DUBAI, United Arab Emirates

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Hotel location

Hyde Hotel Dubai

Dubai, Business Bay, Dubai
213208 DUBAI
United Arab Emirates

GPS:25.181667, 55.279056

Telephone
Fax +971 4 871 1111

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  2,207 reviews

Wonderful Stay with Stunning Views and Great Amenities

Customer review rating 4.5/5

Ashutosh A. Couples - Confirmed reviews ALL

I had a fantastic stay at Hyde Hotel! The spacious rooms and larger balconies with breathtaking views of the canal and Burj Khalifa truly enhanced our experience. The location is perfect, and the variety of restaurants on the ground floor provided great dining options. A special highlight was the delicious dinner at Anbar Cafe, which is conveniently attached to the hotel. The only suggestion I have is to offer more variety and options for breakfast. Other than that, everything was exceptional, and I would definitely stay here again!

Dear ASHUTOSH A., Thank you for your kind words and valuable feedback! We're delighted to hear that you enjoyed your stay, the spacious rooms, stunning views, and dining experiences at Hyde Hotel. Your suggestion regarding breakfast variety is much appreciated, and we will take it into consideration. We look forward to welcoming you back for another exceptional stay! Best Regards, Zineb Hinnach Guest Relations Executive

Good stay

Customer review rating 4.0/5

O &. B. Couples - Confirmed reviews ALL

Nice hotel and friendly staff, however, we had an early flight, got to hotel @9am, and we had to wait till check-in at 3pm. We would expect room to be ready for an early arrivals, unless hotel is full and was not any other options. Dinning experience was not great: starters, salads and main courses have been served all the same time. Waiters were bringing meals before drinks, once they didn't realise we are on half board and gave us different menu, we were waiting long to be served and let them know that's wrong menu for us. Food was great, staff nice and friendly. Hotel location is very good and not far to all main activities we were planning to visit. Room was nice and cleaned regularly.

Dear OLGA ZEINALOVA, Thank you for sharing your experience with us. We’re delighted to hear that you enjoyed your stay, appreciated our friendly staff, and found our location convenient for your plans. Your kind words about the cleanliness and quality of the food are greatly appreciated. We regret any inconvenience caused by the wait for your room upon arrival. As a standard, our check-in time is 3:00 PM, but we always strive to be flexible for our valued guests. When possible, we provide rooms earlier to prioritize guest comfort. However, during the festive season, the hotel operates at high occupancy, which sometimes limits our ability to accommodate early check-ins. After reviewing your booking, we can confirm that your room was prepared by 2:19 PM, and the keys were handed over immediately. We appreciate your understanding in this matter. Regarding your dining experience, we are sorry to hear about the issues you encountered with service timing and menu confusion. We will share this feedback with our team to ensure improvements are made for a smoother dining experience in the future. Thank you again for your valuable feedback. We hope to welcome you back soon and provide an even better experience during your next visit. Warm regards, Zineb Hinnach Guest Relations Executive

Good location and room

Customer review rating 3.5/5

Mohammed Families - Confirmed reviews ALL

The over all stay was good You need to improve the pillow, mattress and pillows

Dear MOHAMMED ALARADI, Thank you for sharing your feedback with us! We’re glad to hear that you enjoyed the location and your room. We also appreciate your comments regarding the mattress and pillows, and we will certainly take them into consideration as we strive to improve the comfort of our guests. We hope to welcome you back for an even better experience in the future! Warm regards, Zineb Hinnach Guest Relations Executive

Great Central location.

Customer review rating 4.0/5

Nick A. Business - Confirmed reviews ALL

Always a great place to stay. BUT this time not quite as "good". In our JLR deal we are supposed to have 3 items of washing free a day & in the past we have had some "treats" left in the room to come back to after a day's work. Neither happened this time. Booked same way, recetions reason our booking was done differently. Quite a few of our colleges stay because of the reputation The Hyde has from pleasant stays from colleagues that have stayed previous. Hope my next stay is like the previous standard & hope this is just a oversight.

Dear Nicholas A., Thank you for sharing your feedback and for your continued trust in staying with us. We are pleased to know that The Hyde remains one of your preferred places to stay, and we truly appreciate your kind words about our central location and reputation. We sincerely apologize that your recent experience did not reflect the high standards you have come to expect. After reviewing your reservation, we can confirm that your JLR booking includes the following benefits: 3 pieces of laundry per person, per room, per day 40% discount on laundry and dry-cleaning services 25% discount on food and beverage outlets (excluding in-room dining) We regret that these entitlements were not properly communicated or provided during your stay. Please rest assured that we are addressing this internally to prevent such oversights in the future. To help us further investigate and ensure this does not happen again, we would greatly appreciate it if you could share more details about your reservation or stay. Please feel free to reach out to us directly. We are grateful for your understanding and patience, and we look forward to welcoming you back. We are committed to ensuring your next stay exceeds expectations and reflects the exceptional experience you deserve. Best Regards, Zineb Hinnach Guest Relations Executive

Very nice hotel

Customer review rating 5.0/5

Firas Couples - Confirmed reviews ALL

Good team work in this hotel

Dear FERAS ALBAKHEET, Thank you for your kind words! We’re thrilled you enjoyed your stay and appreciated the teamwork of our staff. Your feedback motivates us to continue delivering excellent service. We look forward to welcoming you back! Best Regards, Zineb Hinnach Guest Relations Executive

Other web-users rate our hotel

  • 825 reviews 8.9/10 Location
  • 1,392 reviews 8.9/10 Room
  • 1,986 reviews 9.2/10 Service
  • 20 reviews 4.9/10 WiFi
  • 585 reviews 8.6/10 Cleanliness
  • 568 reviews 9.2/10 Vibe
  • 496 reviews 8.5/10 Breakfast
  • 244 reviews 6/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.