Hyde Hotel Dubai 5 stars

Customer review rating (ALL Rating) 4.5/5 2,088 reviews

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Dubai, Business Bay, Dubai, 213208 DUBAI, United Arab Emirates

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Hotel location

Hyde Hotel Dubai

Dubai, Business Bay, Dubai
213208 DUBAI
United Arab Emirates

GPS:25.181667, 55.279056

Telephone
Fax +971 4 871 1111

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Pool

On Site

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  2,088 reviews

Customer review rating 0.5/5

Amani S. Friends - Confirmed reviews ALL

Room dining in … no response ever. The facility team distributed my friend stay. Unjustified charge 500 AED as deposit with an invoice!!!

Dear Amani, Thank you for your feedback. Please note that, as per hotel policy, a deposit is required for all guests upon check-in. This deposit is fully refundable upon departure, provided there are no damages or incidental charges to the room. We apologize if this was not clearly communicated during your stay and appreciate your understanding. Kind regards, Mouché Scheepers Guest Relations

Customer review rating 2.0/5

Badar A. Solo - Confirmed reviews ALL

I stayed at this hotel recently, and although the location is good and the room furniture was decent, the experience did not match a five-star standard. The air conditioning in my room wasn’t cooling properly, and even after a technician checked it, nothing improved. I was offered other rooms with the same issue. Service was below expectations, lacking professionalism and genuine care. The next morning, the sauna and steam room were not operating, and only turned on after I asked — leaving me waiting over 30 minutes. Overall, the quality did not justify the price paid. This hotel falls short of the five-star experience it advertises. I do not recommend it and would not stay again.

Dear Badar A., Thank you for taking the time to share your recent experience with us. We sincerely apologize that your stay did not meet your expectations and that you encountered issues with the air conditioning and wellness facilities. This is certainly not the level of service we strive to deliver. Please be assured that your comments have been shared with the relevant departments to address these concerns and ensure improvements are made. We value your feedback, as it helps us enhance our services and provide a better experience for all our guests. We hope you might consider giving us another opportunity to restore your confidence in the future. Kind regards, Zineb Hinnach Assistant Guest Relations Manager

Customer review rating 3.0/5

Tal M. Couples - Confirmed reviews ALL

Water pressure is awful cannot even shower properly maintenance team cannot solve the problem No sun in the pool

Dear Tal M., Thank you for taking the time to share your comments following your recent stay with us. We’re glad to hear you appreciated our comfortable beds, spacious rooms, and the friendliness of our team. We’re sorry, however, to learn about the water pressure issue and your experience at the pool. Please rest assured that your feedback has been shared with our engineering and operations teams for immediate review and improvement. We truly value your input as it helps us enhance our guest experience, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Warm regards, Zineb Hinnach Assistant Guest Relations Manager

Customer review rating 5.0/5

David M. Families - Confirmed reviews ALL

Rooms are spacious and comfortable with good noise cancellation. The vibe is well matching through the property from the lobby to the breakfast area. Everyone is giving their best with personal attention from front office to housekeeping and F&B aswell. Recommended for everyone who wants a little more from a hotel.

Dear David M., Thank you for sharing your experience at Hyde Hotel Dubai. We are delighted to hear that you enjoyed our spacious rooms, the property’s ambiance, and the personalized service from our team. Your recommendation means a lot to us, and we look forward to welcoming you back for another memorable stay. Warm regards, Zineb Hinnach Assistant Guest Relations Manager

Customer review rating 4.0/5

Monther M. Families - Confirmed reviews ALL

The hotel is well located, kind service , good food but not varied, clean rooms, amazing and clean pool… but a problematic elevator ( press 14 - send me back to 4 !!) , a big amount of money to be payed before entering the rooms (1000 derham per room) !!! But overall we are satisfied and will be back to it 🤍

Dear Monther M., Thank you for taking the time to share your review. We’re delighted to know you enjoyed our location, cleanliness, and pool facilities, as well as the service from our team. We appreciate your constructive comments regarding the food variety, elevator issue, and deposit policy. Please rest assured that your feedback has been shared with the concerned departments to look into these matters and improve our guest experience moving forward. We hope to have the pleasure of welcoming you back soon and providing an even better stay on your next visit. Warm regards, Zineb Hinnach Assistant Guest Relations Manager

Other web-users rate our hotel

  • 862 reviews 9/10 Location
  • 1,557 reviews 8.5/10 Room
  • 2,476 reviews 8.8/10 Service
  • 27 reviews 3.8/10 WiFi
  • 706 reviews 7.6/10 Cleanliness
  • 635 reviews 9.1/10 Vibe
  • 502 reviews 7.7/10 Breakfast
  • 311 reviews 5.5/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.