Hyde Hotel Dubai 5 stars

Customer review rating (ALL Rating) 4.5/5 2,121 reviews

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Dubai, Business Bay, Dubai, 213208 DUBAI, United Arab Emirates

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Hotel location

Hyde Hotel Dubai

Dubai, Business Bay, Dubai
213208 DUBAI
United Arab Emirates

GPS:25.181667, 55.279056

Telephone
Fax +971 4 871 1111

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Pool

On Site

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  2,121 reviews

Customer review rating 5.0/5

Mohammed Z. B. Business - Confirmed reviews ALL

I had a real comfortable stay in every sense. Thanks!

Dear Mohammed Z. B., Thank you very much for your wonderful feedback. We are delighted to hear that you enjoyed the hospitality, food, and overall comfort during your stay. It is truly rewarding to know that you had a comfortable experience in every sense. Your kind words mean a great deal to our team. We sincerely appreciate your support and look forward to welcoming you back again soon. Kind regards, Zineb Hinnach Assistant Guest Relations Manager

Customer review rating 1.5/5

Abdullah A. Families - Confirmed reviews ALL

Service consistency and attention to detail did not meet the expected standard

Dear Abdullah A., Thank you for taking the time to share your feedback. We are genuinely sorry to learn that your stay did not meet your expectations, particularly in terms of service consistency and attention to detail. Please accept our sincere apologies, as this is certainly not the standard we aim to deliver. We truly value your comments and would appreciate the opportunity to better understand your experience. If you would be willing to share more specific details about what went wrong, it would greatly assist us in addressing the concerns appropriately and taking corrective action where needed. Your feedback is extremely important to us, and we hope to have the chance to restore your confidence in a future stay. Kind regards, Zineb Hinnach Assistant Guest Relations Manager

Customer review rating 3.5/5

Alghofaili S. Business - Confirmed reviews ALL

My overall experience was good. The only remarks are some of the power and USB sockets were not working in the room.

Dear Alghofaili S., Thank you for sharing your feedback. We are pleased to hear that your overall experience was good. At the same time, we sincerely apologize for the inconvenience caused by the non-functioning power and USB sockets in your room. This is certainly not the standard we aim to provide. Please be assured that your comments have been shared with our Engineering team for immediate inspection and corrective action. We truly appreciate you bringing this to our attention, as it helps us maintain and improve our facilities. We look forward to welcoming you back for an even smoother and more comfortable stay in the future. Kind regards, Zineb Hinnach Assistant Guest Relations Manager

Customer review rating 4.0/5

Husnu K. Business - Confirmed reviews ALL

No hot water in bath :(

Dear Husnu K., Thank you for sharing your feedback. We are pleased to hear that you had a comfortable stay with us. However, we sincerely apologize for the inconvenience caused by the lack of hot water in the bath. This is certainly not the standard we aim to provide, and we regret any discomfort this may have caused. Please be assured that your comment has been shared with our Engineering team for immediate review and follow-up. We truly value your feedback as it helps us improve our services and facilities. We hope to have the opportunity to welcome you back and provide you with a seamless experience on your next visit. Kind regards, Zineb Hinnach Assistant Guest Relations Manager

Customer review rating 4.5/5

Kornel S. Business - Confirmed reviews ALL

I didn’t like the fact that room service team was rearranging my things and arranged my clothes. Breakfast is super boring

Dear Kornel S., Thank you for taking the time to share your feedback with us. We are pleased to hear that you appreciated our location. However, we sincerely apologize for the discomfort caused by the housekeeping team rearranging your personal belongings. Please be assured that this is not our standard practice, and your comments have been shared with the relevant team to ensure greater attention to guest privacy and preferences. We also regret that the breakfast selection did not meet your expectations. Your feedback has been noted and will be reviewed with our culinary team for improvement. We truly value your comments and hope to have the opportunity to welcome you back for a more satisfying experience in the future. Kind regards, Zineb Hinnach Assistant Guest Relations Manager

Other web-users rate our hotel

  • 835 reviews 9.2/10 Location
  • 1,622 reviews 8.6/10 Room
  • 2,685 reviews 8.9/10 Service
  • 28 reviews 4/10 WiFi
  • 771 reviews 8/10 Cleanliness
  • 667 reviews 9.2/10 Vibe
  • 492 reviews 7.6/10 Breakfast
  • 316 reviews 5.9/10 Value

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