Hyde Hotel Dubai 5 stars

Customer review rating (ALL Rating) 4.5/5 2,146 reviews

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Dubai, Business Bay, Dubai, 213208 DUBAI, United Arab Emirates

Description

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Hotel location

Hyde Hotel Dubai

Dubai, Business Bay, Dubai
213208 DUBAI
United Arab Emirates

GPS:25.181667, 55.279056

Telephone
Fax +971 4 871 1111

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Pool

On Site

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  2,146 reviews

Customer review rating 4.5/5

Meshal A. Families - Confirmed reviews ALL

nice team and a agood hotel in Dubai

Dear Meshal A., Thank you for taking the time to share your kind words. We’re delighted to hear that you had a good stay and enjoyed both our team’s service and our hotel here in Dubai. Your positive feedback means a lot to us, and it motivates our entire team to continue delivering the best possible experience to our guests. We look forward to welcoming you back on your next visit to Dubai. If there is anything we can assist you with in the meantime, please feel free to reach out. Warm regards, Zineb Hinnach Assistant Guest Relations Manager

Customer review rating 5.0/5

Cohen N. H. Couples - Confirmed reviews ALL

Excellent service

Dear Cohen N. H., Thank you so much for your amazing review. We’re delighted to hear that you enjoyed your stay with us and that you found the hotel cozy, beautiful, clean, and supported by excellent service. Your kind words mean a lot to our team, and we’re truly grateful. We look forward to welcoming you back for another wonderful stay. Warm regards, Zineb Hinnach Assistant Guest Relations Manager

Customer review rating 5.0/5

Yossi N. Families - Confirmed reviews ALL

I would like to recommend the hotel with warmth, service, patience, above all expectations, and especially a big thank you to Tanmoy, who cared about my daughter's work. She didn't stop crying, and he took care of her playing and making sure everything was okay. The entire hotel staff is so friendly and everything is clean. The hotel is clean with a good smell. I highly recommend it.

Dear Yossi N., Thank you so much for taking the time to share your warm and heartfelt review. We are delighted to know that your stay with us was filled with comfort, exceptional service, and memorable moments. We are especially pleased to hear about your experience with Tanmoy. His kindness, patience, and genuine care for your daughter truly reflect the spirit of hospitality we aim to deliver every day. We will be sure to share your kind words with him — it will mean a lot. It is wonderful to know that you found the hotel clean, welcoming, and filled with the friendly atmosphere we strive to create for all our guests. Your recommendation is the highest compliment we could receive, and we are genuinely grateful. We look forward to welcoming you and your family back again for another exceptional stay. Warm regards, Zineb Hinnach Assistant Guest Relations Manager

Customer review rating 4.5/5

Hyuk L. Business - Confirmed reviews ALL

Best for the location

Dear Hyuk, Thank you for your positive rating! We’re delighted that you enjoyed your stay and appreciate your support. We look forward to welcoming you back soon for another excellent experience! Regards, Mouché Scheepers Guest Relations

Customer review rating 3.5/5

Dwayne S. Families - Confirmed reviews ALL

Your employees were polite and professional. The room had a great view. The location was very good for our needs. There are 3 areas of improvement for your consideration: 1. It took us 25 minutes to check in. The reception clerk wanted to charge tax and fees on top of the fee that I had already negotiated with Fathy that included taxes and fees. The clerk spent about 10 minutes going through emails on my phone until he was convinced. 2. The TV in the bedroom did not function properly for the entirety of our visit despite daily requests to have the TV fixed. 3. Breakfast was not served until shortly after 7am. We wish we would have known this before booking as we had engagements starting at 8am for 2 of the days we were in Dubai. Traffic and distance from the Hyde meant that we could not enjoy the breakfast. Please consider offering breakfast starting at 6am. Otherwise, all very good.

Dear Dwayne S., Thank you very much for taking the time to share your experience with us. We are pleased to hear that you enjoyed the professionalism of our team, the comfort of your room, and the beautiful view it offered. Your positive comments are truly appreciated. At the same time, we sincerely apologize for the inconveniences you encountered during your stay. Your feedback regarding the check-in process, the TV functionality in the bedroom, and the breakfast timing has been carefully noted. Please rest assured that we are reviewing each point with the concerned departments to prevent such issues from occurring again and to enhance our overall guest experience. We genuinely value your comments, as they help us improve our services and better meet our guests’ expectations. We hope to have the opportunity to welcome you back in the future and provide you with a smoother and more seamless stay. Warm regards, Zineb Hinnach Assistant Guest Relations Manager

Other web-users rate our hotel

  • 848 reviews 9/10 Location
  • 1,560 reviews 8.5/10 Room
  • 2,535 reviews 8.8/10 Service
  • 28 reviews 3.4/10 WiFi
  • 724 reviews 7.7/10 Cleanliness
  • 648 reviews 9.1/10 Vibe
  • 494 reviews 7.7/10 Breakfast
  • 311 reviews 5.3/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.