Hyde Hotel Dubai 5 stars

Customer review rating (ALL Rating) 4.5/5 2,014 reviews

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Description

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Hotel location

Hyde Hotel Dubai

Dubai, Business Bay, Dubai
213208 DUBAI
United Arab Emirates

GPS:25.181667, 55.279056

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Pool

On Site

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  2,014 reviews

Customer review rating 5.0/5

Ebraheim A. Solo - Confirmed reviews ALL

I had an amazing experience during my stay. The staff were extremely friendly, professional, and always ready to help. The room was spotless, comfortable, and well-equipped with everything I needed. The overall atmosphere was relaxing and welcoming, and the service exceeded my expectations in every way. As a content creator, I have also created a beautiful video showcasing the hotel, which I will be sharing across my platforms. I would highly recommend this hotel to anyone looking for a high-quality and memorable stay, and I will definitely come back again.

Dear Ebraheim A., Thank you very much for your exceptional feedback. We are truly delighted to hear that you had such an amazing experience and that our team’s friendliness, professionalism, and attentiveness made a positive impact on your stay. It is also wonderful to know that you found your room spotless, comfortable, and well-equipped, and that the overall atmosphere was relaxing and welcoming. We are especially grateful that you chose to showcase your experience through your content. Your support and recommendation mean a great deal to us, and we truly appreciate you sharing your stay with your audience. It was a pleasure having you with us, and we look forward to welcoming you back again for another memorable experience. Warm regards, Zineb Hinnach Assistant Guest Relations Manager

Customer review rating 4.0/5

Mika M. Business - Confirmed reviews ALL

The internet (wifi) connection in my room (1411) was extremely poor, and there were frequent breaks with zero connectivity. Otherwise the experience of staying at your hotel was good.

Dear Mika M., Thank you for taking the time to share your experience. We’re glad to know you enjoyed your stay overall. We regret the issues you faced with the Wi-Fi connection and apologize for the inconvenience caused. Our team is looking into this to ensure it is resolved. We look forward to welcoming you again. Best regards, Guest Relations Team

Customer review rating 5.0/5

Amber H. Solo - Confirmed reviews ALL

Second time back and it’s so good

Dear Amber H., Thank you for your wonderful feedback and for choosing to stay with us again. We are delighted to hear that this was your second visit and that you continue to enjoy your experience at Hyde. Your continued support means a lot to us, and we’re thrilled to know that your stay was just as good as before. It is always a pleasure welcoming you back, and we look forward to your next visit. Warm regards, Zineb Hinnach Assistant Guest Relations Manager

Customer review rating 2.5/5

Leos K. Solo - Confirmed reviews ALL

I didnt have hot water in shower, generally it is not 5 star

Dear Leos K., Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced with the hot water during your stay. This is certainly not the standard of service we aim to provide. We also regret that your overall experience did not meet your expectations of a five-star hotel. Your comments are very important to us and will be shared with the relevant teams to ensure improvements are made. We truly appreciate your feedback and hope to have the opportunity to welcome you back for a much better experience in the future. Warm regards, Zineb Hinnach Assistant Guest Relations Manager

Customer review rating 5.0/5

S. S. Couples - Confirmed reviews ALL

I had the best 4 nights

Dear S. Said, Thank you for your wonderful feedback. We are delighted to hear that you had the best four nights with us. Your kind words truly mean a lot to our team. We will also be sure to share your appreciation with Hamza. It was a pleasure having you stay with us, and we look forward to welcoming you back for another memorable experience. Warm regards, Zineb Hinnach Assistant Guest Relations Manager

Other web-users rate our hotel

  • 784 reviews 9.2/10 Location
  • 1,570 reviews 8.7/10 Room
  • 2,701 reviews 8.9/10 Service
  • 27 reviews 3.9/10 WiFi
  • 741 reviews 8.1/10 Cleanliness
  • 654 reviews 9.2/10 Vibe
  • 453 reviews 7.6/10 Breakfast
  • 291 reviews 5.5/10 Value

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