Hyde Hotel Dubai 5 stars

Customer review rating (ALL Rating) 4.5/5 1,890 reviews

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Dubai, Business Bay, Dubai, 213208 DUBAI, United Arab Emirates

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Hotel location

Hyde Hotel Dubai

Dubai, Business Bay, Dubai
213208 DUBAI
United Arab Emirates

GPS:25.181667, 55.279056

Telephone
Fax +971 4 871 1111

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Pool

On Site

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,890 reviews

Customer review rating 5.0/5

Savoy J. Solo - Confirmed reviews ALL

Everything that was needed was taken care of. Well located hotel. Not to far from other major locations.

Dear Savoy J., Thank you very much for your wonderful feedback. We are delighted to hear that you enjoyed your stay and that our team was able to take care of everything you needed. We are also pleased that you found our location convenient for accessing major attractions in Dubai. Your kind words are truly appreciated and will be shared with our team. We look forward to welcoming you back to Hyde Dubai for another great stay in the future. Warm regards, Zineb Hinnach Assistant Guest Relations Manager

Customer review rating 2.5/5

Deborah W. Couples - Confirmed reviews ALL

The hotel and staff were all good. However the breakfast was terrible both mornings of our stay. Cold food. Stale bread and croissants. Staff needing prompted to get what we wanted. I’m sure it’s due to the current regional situation. I feel an al a crate breakfast cooked to order would solve the issues slightly. I also added to our booking that we were there to celebrate my husbands 60th birthday. This was not acknowledged at all

Dear Deborah W., Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed our location, your room, and the spacious balcony, as well as the service provided by our team. At the same time, we are sorry to learn that your breakfast experience did not meet expectations on both mornings of your stay. We also regret that your special occasion note was not acknowledged during your visit. Please be assured that your comments have been noted and shared with the relevant teams for review and improvement. Guest feedback is very important to us, as it helps us identify areas where we can enhance our service and overall experience. We truly appreciate your input and hope to have the opportunity to welcome you back for a more seamless stay in the future. Warm regards, Zineb Hinnach Assistant Guest Relations Manager

Customer review rating 4.5/5

Bashar K. Business - Confirmed reviews ALL

Thank you Hyde hotel staff and company

Dear Bashar K., Thank you very much for your kind feedback. We are delighted to hear that you had a very good experience with us. Your appreciation for our team means a great deal, and we will be sure to share your kind words with all our colleagues. Thank you for choosing Hyde Dubai. We look forward to welcoming you back again soon. Warm regards, Zineb Hinnach Assistant Guest Relations Manager

Customer review rating 3.0/5

Hamad A. Couples - Confirmed reviews ALL

It was good but its been 2 weeks and still i didnt get the deposit refund

Dear Hamad A., Thank you for your feedback. We are glad to hear that you had a comfortable stay with us. Regarding the deposit refund, please be informed that the amount was released from our side on the same day of your check-out, 30th May 2026. A confirmation receipt has also been shared with you for your reference. Kindly note that the processing time for the refund may vary depending on your bank or payment provider. We appreciate your understanding and remain at your disposal should you need any further assistance. Warm regards, Zineb Hinnach Assistant Guest Relations Manager

Customer review rating 4.0/5

Omar A. Friends - Confirmed reviews ALL

Like my stay just one note to make the room service active & availability in the phone rooms as there is no specific dial to reach out directly..

Dear Omar A., Thank you very much for your kind feedback. We are delighted to hear that you had a comfortable stay and enjoyed your experience with us. We also sincerely appreciate your suggestion regarding room service accessibility and in-room dialing options. Guest feedback like yours is very valuable and will be shared with the relevant teams for review and improvement. We truly appreciate you taking the time to share your thoughts and look forward to welcoming you back to Hyde Dubai in the future. Warm regards, Zineb Hinnach Assistant Guest Relations Manager

Other web-users rate our hotel

  • 724 reviews 9.2/10 Location
  • 1,479 reviews 8.5/10 Room
  • 2,537 reviews 8.7/10 Service
  • 25 reviews 4.3/10 WiFi
  • 709 reviews 7.7/10 Cleanliness
  • 586 reviews 9.2/10 Vibe
  • 424 reviews 7.2/10 Breakfast
  • 277 reviews 5.5/10 Value

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