Sofitel Dubai Downtown

Sofitel Dubai Downtown 5 stars

Customer review rating (ALL Rating) 4.5/5 2,450 reviews

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Description

Hotel extras

  • The only international 5-star hotel linked to the Dubai Mall

  • A privileged central location

  • Polished design and exceptional comfort

  • Chic restaurants and lounges

  • Flexible event venues

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Sofitel Dubai Downtown

Downtown Dubai, Sheikh Zayed Road
Dubai
United Arab Emirates

  • BURJ DUBAI METRO STATION: 

  • BURJ KHALIFA METRO STATION:  All BURJ KHALIFA

  • By plane

    DUBAI INTERNATIONAL AIRPORT At 15.9km / 9.88 miles

GPS:25.200693, 55.269153

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Geometric Chic motifs, the soft down of a Sofitel MyBed, stunning views of Downtown Dubai and the coastline, high technology, coffee machine and signature amenities in each of our 350 rooms and suites. Discover unique color themes and Geometric Chic motifs in all of our 76 Suites. Impressive views of the city, a unique set of services and access to the Club Millésime to gratify your every need.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,450 reviews

TripAdvisor Rating  4.5/5  6,557 reviews

Best Stay Ever

Customer review rating 5.0/5

Raymond D. Couples - Confirmed reviews ALL

This was my best ever stay in a hotel anywhere in the world.

Dear Raymond Ernest John D., We very much appreciate your comments regarding your stay at the Sofitel Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your Sofitel Dubai Downtown Team

Great experience

Customer review rating 5.0/5

Abdurahman A. S. Business - Confirmed reviews ALL

I really enjoyed staying at your hotel by there was no minibar

Conveniently Located and Nice Room

Customer review rating 4.5/5

Yongck Couples - Confirmed reviews ALL

The hotel checking in was smooth despite my bookings that came in 2 different parts. The gentleman Mr. Rukshan handle my concerns well and re-assured me that there are nothing to worry. He explained well on my stay and details of amenities available for the guests. Room was nice and huge. There was plenty of space to move around. Having your own sink to brush your teeth with your wife in another is something that I had never done before! Managed to take to hotel shuttle to Mall of the Emirates in one of the afternoon. The shuttle passes La Meer and Kite beach along the way. Mr. Wilson, the driver was nice enough to describe the area that we passed and explain the history of their developments. Always nice to have someone like him. The breakfast were great with many varieties from different cultures. I even get to eat mangosteen and lychees in the fruit section. Lastly, the housekeeping did a good job to ensure that the room are kept well for the guest. There is this young gentlemen who came every afternoon between 5 - 6 pm to check. I never got to know his name. Just to say thank you for the consistent work done! Finally, just a simple suggestion to the hotel management - improve on the sound insulation on higher floors and refresh the king size beds. Overall a wonderful stay at the hotel and truly enjoyed it.

Great Room Noisy Maids

Customer review rating 4.0/5

Tb Business - Confirmed reviews ALL

Very nice comfortable clean room. Lights take some time to figure out but everything else meets or beats the mark. Only issue was I am traveling internationally and needed to sleep during the morning. Rooms service was cleaning the room next door and woke my up 3 different times hitting walls and slamming doors so loudly I could not just hear but also feel the impacts. Very frustrating but luckily only lasted an hour or so.

Amazing Staff

Customer review rating 4.5/5

Ann S. Families - Confirmed reviews ALL

Short 4 night stay but enjoyed so much, great location, the staff were so helpful & the rooms are huge.

Dear Hilary Ann S., We very much appreciate your comments regarding your stay at the Sofitel Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your Sofitel Dubai Downtown Team

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