Sofitel Dubai Downtown 5 stars

Customer review rating (ALL Rating) 4.7/5 3,882 reviews

Sofitel Dubai Downtown - Image 1
Sofitel Dubai Downtown - Image 2
Sofitel Dubai Downtown - Image 3
Sofitel Dubai Downtown - Image 4

Description

Hotel extras

  • A stone-throw away from the Metro and Dubai Mall

  • Infinity pool with Burj Khalifa view

  • Le Petit Prince Kids Club

  • 10 Chic restaurants, bars and lounges

  • Flexible event venues

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Sofitel Dubai Downtown

Downtown Dubai, Sheikh Zayed Road
126272 Dubai
United Arab Emirates

GPS:25.20018, 55.26918

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  3,882 reviews

Customer review rating 3.5/5

Laarni V. Families - Confirmed reviews ALL

We booked a last-minute stay to celebrate my husband’s birthday. The birthday setup with cake was a thoughtful and appreciated gesture. However, despite mentioning the special occasion and the hotel being quite empty, no room upgrade or better view was offered, which was disappointing. A higher floor or Burj Khalifa view would have made the experience more special. Breakfast buffet was unavailable, but the à la carte service was good and staff were accommodating. Overall, a good stay, but I hope more consideration can be given for special occasions in the future.

Customer review rating 5.0/5

L. S. S. L. S. Families - Confirmed reviews ALL

We had the nicest view from our room, and our stay was incredibly comfortable and relaxing. Solange is a darling—such a sweet lady who truly makes you feel at home. The housekeeping team was also very attentive to our needs throughout our stay. We are especially thankful to Amr for making our visit so relaxing, comfortable, and truly memorable.

Dear Valued Guest, Thank you for sharing your positive experience at Sofitel Dubai Downtown. We are delighted to hear that you enjoyed the beautiful view from your room and found your stay to be comfortable and relaxing. It is wonderful to know that Solange and Amr made a significant impact on your visit, and I will ensure that your kind words are shared with them. We appreciate your feedback and look forward to welcoming you back for another memorable stay. Best regards, Khalid Ikourrachen Assistant Front Office Manager

Customer review rating 5.0/5

Timothy D. Couples - Confirmed reviews ALL

Friendly well managed arrival and departure by reception staff Excellent offering in concierge lounge

Dear Valued Guest, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you appreciated our convenient location and the service provided by our reception and concierge teams. Your feedback is invaluable to us. Best regards, Khalid Ikourrachen Assistant Front Office Manager

Customer review rating 5.0/5

Victoria G. Families - Confirmed reviews ALL

Very positive experience, lovely hotel, friendly helpful staff, exceptional food and location was perfect. Would 100% stay here again

Dear Valued Guest, Thank you for your wonderful feedback. We are delighted to hear that you enjoyed your stay, appreciated our friendly staff, and found our location and food exceptional. It will be our pleasure to welcome you back in the future. Best regards, Khalid Ikourrachen Assistant Front Office Manager

Customer review rating 5.0/5

Kevan M. Friends - Confirmed reviews ALL

Extremely friendly and helpful staff, rooms very clean and spacious, great pool deck, great fresh breakfast choices and great food throughout the hotel.

Dear Valued Guest, Thank you for your kind words regarding your recent stay at Sofitel Dubai Downtown. We are delighted to hear that you found our staff friendly and helpful, enjoyed our clean and spacious rooms, and appreciated the breakfast and dining options. Your feedback means a lot to us. Best regards, Khalid Ikourrachen Assistant Front Office Manager

Other web-users rate our hotel

  • 1,889 reviews 9.6/10 Location
  • 2,454 reviews 8.8/10 Room
  • 4,103 reviews 9.3/10 Service
  • 16 reviews 6/10 WiFi
  • 1,002 reviews 8.4/10 Breakfast
  • 905 reviews 8.4/10 Comfort
  • 873 reviews 8.8/10 Cleanliness
  • 694 reviews 9/10 Vibe

Powered by Trustyou

Our other establishments nearby

All our hotels in Dubai