Sofitel Dubai Downtown 5 stars

Customer review rating (ALL Rating) 4.7/5 3,707 reviews

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Description

Hotel extras

  • A stone-throw away from the Metro and Dubai Mall

  • Infinity pool with Burj Khalifa view

  • Le Petit Prince Kids Club

  • 10 Chic restaurants, bars and lounges

  • Flexible event venues

Our accommodation(s)

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Hotel location

Sofitel Dubai Downtown

Downtown Dubai, Sheikh Zayed Road
126272 Dubai
United Arab Emirates

GPS:25.20018, 55.26918

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  3,707 reviews

Customer review rating 4.5/5

Daljinder S. K. Couples - Confirmed reviews ALL

SECOND STAY. THE CHEF AT THE RESTAURANT WENT ALL OUT TO PROVIDE THE BEST JIBN SANDWICH WHICH REMINDED ME OF KUWAIT ( MY BIRTH PLACE )

Customer review rating 5.0/5

Belladjou H. Business - Confirmed reviews ALL

Personnel auntop

Customer review rating 4.5/5

Junyi Z. Business - Confirmed reviews ALL

2mins walk from the Dubai mall metro station. staff is friendly and helpful. good swimming pool and breakfast. the only problem is the sofa in the room, because using yellow sofa, it seems a bit dirty.

Customer review rating 0.5/5

Shaiq J. Business - Confirmed reviews ALL

It was not a good experience at all. A hotel once I rated good was a complete disappointment

Customer review rating 1.5/5

Shaista H. Solo - Confirmed reviews ALL

The rooms were not cleaned regularly, it was ignored even though I didn’t have a do not disturb sign. Due to the unclean atmosphere I had a severe reaction to mosquito or bed bugs that were in the room due to being closed for a period of time. Many times I rang reception and no one picked up my call. I voiced my concerns I was offered a new room but the room didn’t lock so I had to stay in same room. I had moved 3 rooms. The front desk staff like Abeera was very nice.

Other web-users rate our hotel

  • 1,768 reviews 9.6/10 Location
  • 2,318 reviews 8.8/10 Room
  • 3,896 reviews 9.3/10 Service
  • 17 reviews 5.6/10 WiFi
  • 941 reviews 8.2/10 Breakfast
  • 838 reviews 8.5/10 Comfort
  • 826 reviews 8.8/10 Cleanliness
  • 653 reviews 9/10 Vibe

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