Sofitel Dubai Downtown 5 stars

Customer review rating (ALL Rating) 4.7/5 3,623 reviews

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Description

Hotel extras

  • A stone-throw away from the Metro and Dubai Mall

  • Infinity pool with Burj Khalifa view

  • Le Petit Prince Kids Club

  • 10 Chic restaurants, bars and lounges

  • Flexible event venues

Our accommodation(s)

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Hotel location

Sofitel Dubai Downtown

Downtown Dubai, Sheikh Zayed Road
126272 Dubai
United Arab Emirates

GPS:25.20018, 55.26918

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  3,623 reviews

Customer review rating 5.0/5

Neil Z. Business - Confirmed reviews ALL

The staff and amenities were fantastic

Dear Valued Guest, Thank you for your wonderful feedback. We are delighted to hear that you had a fantastic stay and enjoyed our staff and amenities. Your kind words motivate us to continue providing excellent service. Best regards, Khalid Ikourrachen Assistant Front Office Manager

Customer review rating 5.0/5

Greg B. Business - Confirmed reviews ALL

Staff are excellent, breakfast is fantastic.

Dear Valued Guest, Thank you for your kind words regarding our location, bedding, and the exceptional service provided by our staff. We are delighted to hear that you enjoyed our breakfast offerings. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Khalid Ikourrachen Assistant Front Office Manager

Customer review rating 5.0/5

Zijun N. Families - Confirmed reviews ALL

We really enjoyed our stay in a 2-bed suite in Sofitel Dubai Downtown. The hotel is located so close to the Dubai mall - perfect location for shopping and dining! We were given the very spacious and comfortable suite on 29th floor and also club lounge access with breakfast, afternoon tea and evening drinks all complimentary. All hotel staff are so polite, friendly and so keen to assist whenever. We really appreciate everything and will recommend this hotel to everyone that travels to Dubai!

Dear Valued Guest, Thank you for your delightful feedback regarding your recent stay at Sofitel Dubai Downtown. We are thrilled to hear that you enjoyed our prime location, spacious suite, and the amenities provided, including access to the club lounge. It is wonderful to know that our team made a positive impression with their courteous service, as we strive to ensure every guest feels valued and well taken care of. We appreciate your recommendations and look forward to welcoming you back for another exceptional experience. Best regards, Khalid Ikourrachen Assistant Front Office Manager

Customer review rating 5.0/5

Rania O. Couples - Confirmed reviews ALL

We had an amazing stay at Sofitel Dubai. The location is perfect, but what makes it even better is their service and staff. Special special thanks to Amr and Amira for your kindness and hospitality

Dear Valued Guest, Thank you for your kind words regarding your stay at Sofitel Dubai Downtown. We are delighted to hear that you enjoyed our location and received exceptional service from our staff. Your appreciation for Amr and Amira will surely be shared with them. Best regards, Khalid Ikourrachen Assistant Front Office Manager

Customer review rating 5.0/5

H A. Q. Families - Confirmed reviews ALL

very very good

Dear Valued Guest, Thank you for your kind words regarding our first-class service and our dedicated staff, particularly Tanya. It is rewarding to know that our team made A. positive impression during your stay. We look forward to welcoming you back in the future. Best regards, Khalid Ikourrachen Assistant Front Office Manager

Other web-users rate our hotel

  • 1,742 reviews 9.5/10 Location
  • 2,279 reviews 8.8/10 Room
  • 3,836 reviews 9.3/10 Service
  • 17 reviews 5.6/10 WiFi
  • 933 reviews 8.1/10 Breakfast
  • 830 reviews 8.4/10 Comfort
  • 819 reviews 8.7/10 Cleanliness

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