Sofitel Dubai Downtown 5 stars

Customer review rating (ALL Rating) 4.7/5 3,838 reviews

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Description

Hotel extras

  • A stone-throw away from the Metro and Dubai Mall

  • Infinity pool with Burj Khalifa view

  • Le Petit Prince Kids Club

  • 10 Chic restaurants, bars and lounges

  • Flexible event venues

Our accommodation(s)

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Hotel location

Sofitel Dubai Downtown

Downtown Dubai, Sheikh Zayed Road
126272 Dubai
United Arab Emirates

GPS:25.20018, 55.26918

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  3,838 reviews

TripAdvisor Rating  4.7/5  8,003 reviews

Certificate of excellence 2025

Great experience

TripAdvisor rating 5.0/5

Javier P TripAdvisor review

Awesome experience. I had an outstanding experience thanks to Yamin and Mart. Beyond how beautiful the place is, they were the ones who truly made my stay memorable. Warm, attentive, and always one step ahead — you can tell they genuinely care about their guests. Their service made all the difference. Highly recommended, and my sincere thanks to both of them.

Room and hotel experience

TripAdvisor rating 5.0/5

Federico D TripAdvisor review

Excellent service. Bikram was extremely helpful and nice . I love this guy . The room was always clean and nice

Exceptional service and comfortable accommodation thanks to Mukhtar

TripAdvisor rating 5.0/5

Ilyas B TripAdvisor review

"I would like to express my sincere thanks to the management of Sofitel Downtown Dubai for this wonderful experience. But special thanks must go to Mukhtar from the Housekeeping team. Mukhtar is not only a professional in his work, but he also has an amazing eye for detail and a constant smile that makes you feel at home. Thanks to him, the room was always spotlessly clean and tidy. A shining example of a hardworking

Amazing

TripAdvisor rating 5.0/5

Trip22001844445 TripAdvisor review

Sushil has been very kind in supporting us . Excellent service overall. Room service is excellent as weell

Enjoyed a great time.

TripAdvisor rating 4.0/5

Riyaz M TripAdvisor review

We had a great time staying in the Sofitel chefs & staff were very skilled, friendly, had good breakfast & a great room service too.

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Other web-users rate our hotel

  • 1,958 reviews 9.6/10 Location
  • 2,535 reviews 8.8/10 Room
  • 4,143 reviews 9.4/10 Service
  • 15 reviews 4.7/10 WiFi
  • 1,008 reviews 8.4/10 Breakfast
  • 945 reviews 8.2/10 Comfort
  • 897 reviews 8.8/10 Cleanliness
  • 266 reviews 6/10 Value

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