Sofitel Dubai Downtown 5 stars

Customer review rating (ALL Rating) 4.7/5 3,537 reviews

Sofitel Dubai Downtown - Image 1
Sofitel Dubai Downtown - Image 2
Sofitel Dubai Downtown - Image 3
Sofitel Dubai Downtown - Image 4

Description

Hotel extras

  • A stone-throw away from the Metro and Dubai Mall

  • Infinity pool with Burj Khalifa view

  • Le Petit Prince Kids Club

  • 10 Chic restaurants, bars and lounges

  • Flexible event venues

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Sofitel Dubai Downtown

Downtown Dubai, Sheikh Zayed Road
126272 Dubai
United Arab Emirates

GPS:25.20018, 55.26918

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  3,537 reviews

Customer review rating 4.5/5

Mor H. Families - Confirmed reviews ALL

high standard hotel. location is good. 10 mints walk from mall. great food. great facilities. the lady in the kids room was 10/10. my little one loves her.

Customer review rating 5.0/5

Mahbub A. Families - Confirmed reviews ALL

We recently stayed at Sofitel Downtown Dubai and had an absolutely fantastic experience. The hotel is beautifully maintained, spotlessly clean, and perfectly located with easy access to Dubai Mall and many of Dubai’s main attractions. Our room was spacious, comfortable, and finished to a very high standard, making it a great place to relax after busy days exploring the city. The breakfast was excellent every morning, with a huge variety of fresh, high-quality food. The facilities throughout the hotel were equally impressive, and everything felt luxurious while still being welcoming and comfortable. What really made our stay special was the staff. Almost everyone we encountered was friendly, professional, and eager to help. A special mention goes to Allan and Edward from the concierge team, who were both outstanding. Their helpful attitude, local knowledge, and warm personalities genuinely enhanced our stay and are a credit to the hotel. The only slight negative during our visit involved another concierge team member, a bald, slim gentleman whose name I didn’t catch. While I was standing beside a cigarette bin outside, he asked me to move elsewhere to smoke. It wasn’t a major issue and certainly didn’t affect our overall experience, but it felt a little unnecessary given that I was already smoking responsibly in that area. I mention it only because the service from everyone else was so exceptional. Despite this minor incident, our stay was excellent from start to finish. In fact, we enjoyed it so much that we’ve already booked to return next year. That alone says everything about how highly we rate this hotel. Thank you to the team at Sofitel Downtown Dubai for a memorable stay—we can’t wait to come back!

Customer review rating 5.0/5

Heatherkaye D. Couples - Confirmed reviews ALL

Great hotel & service would def stay again. Very well located too - thankyou

Customer review rating 1.5/5

Sudhakar J. Friends - Confirmed reviews ALL

I notified of birthday amenities before my stay. Even after reminding twice it was not made available

Customer review rating 5.0/5

Lucky L. Families - Confirmed reviews ALL

We had such a great experience at Sofitel Downtown Dubai and will definitely be coming back. We were happily surprised with a room upgrade, which made our stay even more special. The team also prepared a birthday surprise for our daughter, and seeing how happy and excited she was truly meant a lot to us. They even provided desserts, and they were absolutely delicious! The service throughout our stay was exceptional, everyone was warm, attentive, and made us feel genuinely welcomed. Thank you for making our family trip so memorable! ❤️

Other web-users rate our hotel

  • 1,711 reviews 9.6/10 Location
  • 2,252 reviews 8.8/10 Room
  • 3,761 reviews 9.3/10 Service
  • 16 reviews 6.6/10 WiFi
  • 932 reviews 8/10 Breakfast
  • 832 reviews 8.4/10 Comfort
  • 812 reviews 8.7/10 Cleanliness

Powered by Trustyou

Our other establishments nearby

All our hotels in Dubai