Mama Shelter Dubai 5 stars

Name: Mama Shelter Dubai - ALL
Address: Al Asayel Street, Business Bay, Business Bay, DUBAI, 0, AE
Telephone: +97145270888
Rating: 4.0

Customer review rating (ALL Rating) 4.0/5 317 reviews

69 69 photos

Al Asayel Street, Business Bay, Business Bay, 0 DUBAI, United Arab Emirates

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Mama Shelter Dubai

Fun, affordable and popular designer rooms and restaurants

Mama has chosen to set down her bags in the Middle East and welcomes you to her 197 rooms. In Dubai, Mama has pulled out all the stops with her 4 terraced swimming pools. On the program: sun, relaxation, cocktails and dishes to share. Visit the ground floor restaurant for an Italian trattoria atmosphere, or the terrace for fresh and light finger food, or the 4th floor for the traditional Mama restaurant. Also: children's menu, free breakfast for children under 3 yo, free baby crib on request.

Stay at Mama Shelter Dubai and enjoy its 197 designer rooms, 4 pools with bars, lively restaurants, and terraces in Business Bay. Whether you're traveling with family or on a city break in Dubai, chill vibes, fun, and good energy are guaranteed.

Nestled in the heart of Business Bay, Mama Shelter Dubai puts you steps away from the city’s buzzing skyline, trendy hotspots, and cultural gems.

Welcome to Mama Shelter Dubai, Not your average hotel, but an urban hideaway in Business Bay, with 4 pools, an outdoor cinema, and dinners full of vibes. Relax, be yourself, and we'll take care of the rest Mama's got you. Mama ❤ You

MONICA METZGER, Hotel Management

Hotel extras

Fully-equipped and beautifully decorated rooms
Home-cooked meals and cozy restaurants
Poolside sips & bites, day to night vibes at Skypool
Feel good, look good at Mama Skin - your go-to wellness spot
CineMama- where cult classics, feel-good flicks, and live sports take center stage

Our accommodation(s)

Room

Medium Mama Double

2 pers. max
26 m² / 279 sq ft

Bedding 1 x King size bed(s)
Views: City View or Courtyard View or Garden View or Park view

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Room

Medium Mama Twin

2 pers. max
26 m² / 279 sq ft

Bedding 1 x Twin bed(s)

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Room

Medium Mama Double Terrace

2 pers. max
26 m² / 279 sq ft

Bedding 1 x King size bed(s)
Most of the accommodation: Terrace

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Room

Medium Mama Twin Terrace

2 pers. max
26 m² / 279 sq ft

Bedding 1 x Twin bed(s)
Views: City View or Courtyard View or Garden View or Park view

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Room

XL Mama Double

4 pers. max
55 m² / 592 sq ft

Bedding 1 x Queen size sofa bed(s) and 1 x King size bed(s)
Views: City View or Courtyard View or Garden View or Park view

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Room

XL Mama Terrace

4 pers. max
55 m² / 592 sq ft

Bedding 1 x King size bed(s) and 1 x Queen size sofa bed(s)
Views: City View or Courtyard View or Garden View or Park view
Most of the accommodation: Balcony or Terrace

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Suite

XXL Mama Crazy Suite

5 pers. max
82 m² / 882 sq ft

Bedding 2 x King size bed(s)
Views: City View or Courtyard View or Garden View or Park view
Most of the accommodation: Private Pool

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Hotel location

Mama Shelter Dubai

Al Asayel Street, Business Bay, Business Bay
0 DUBAI
United Arab Emirates

GPS:25.180014, 55.272152

+971 4 527 0888

Museum of the Future Dubai

Museums

Dubai Mall

Entertainment centre

Kite Beach

Other attractions

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Pets not allowed
Restaurant
Wheelchair accessible
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

Mama Trattoria Dubai

You'll find an Italian trattoria-style restaurant on the ground floor. Gather with family or friends to taste our authentic Neopolitan Pizza. What about a scoop of homemade ice cream?

Mama Skypool Dubai

Our terrace is a partially covered space with no less than 4 pools , a semi-submerged bar and bleachers for outdoor cinema sessions. Add to that a green roof with banquettes, a fitness room, a juice bar, and even a small robata grill kitchen.

Mama Restaurant Dubai

Head to the 4th floor and gather in our traditional Mama restaurant with a wine cellar, a cantina and cozy banquettes with a view of the Business Bay.

ISLAND BAR

From bold cocktails to signatures, Mama always puts the bar in the spotlight and invites you to come and have a drink, alone or with friends. For those who prefer, we also offer alcohol-free options.

MAMM'S BAR

Bold cocktails, fresh flavours crafted with Mama's playful twist... Discover our secret bar located behind the stage, inspired by 1920s speakeasies, which offers a private setting to chat away from prying eyes.

MAMA SKYPOOL BAR

Relax in our sunbeds, with a signature cocktail in hand, by our pools. Why not order a few dishes to share with friends?

Meetings & Events

Number of Meeting Room: 5
Surface of the largest room: 76 m² / 818.056 sq ft
Maximum seats capacity: 32
Maximum capacity for banquets: 0

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.0/5 317 reviews

Eissa A. A. Business - 6/14/2026 Confirmed reviews ALL

Dear Eissa, Thank you for taking the time to share your feedback. We are truly sorry to learn that your recent stay did not meet the standards you have come to expect from us. Please know that we take your comments seriously, as they help us identify areas for improvement. We work hard to deliver an exceptional guest experience, and it is clear that we fell short on this occasion. If you give us the opportunity to regain your trust, we will do our very best to provide you with the high standard of hospitality that so many of our guest's value. Sincerely, Laxmi Rana

Amna A. Families - 6/8/2026 Confirmed reviews ALL

I booked this hotel based on the many positive reviews and recommendations I had seen on social media, so I had high expectations. Unfortunately, my experience was very disappointing. Upon arrival, I had to wait one and a half hours before my room was ready, despite having a confirmed reservation. When I requested room or bathroom cleaning, I was told that my booking was only for one day, which is not a reasonable response to a basic service request. In addition, I ordered ice cream and was ignored twice by a staff member. I also placed an order through the restaurant downstairs and was promised a callback, but no one contacted me and my request was completely ignored. The repeated lack of attention and poor service left me extremely frustrated and disappointed. This experience did not match the reputation and positive image that led me to choose this hotel in the first place. I hope the management takes these issues seriously and works to improve the quality of service for future guests.

Sean M. M. Couples - 6/7/2026 Confirmed reviews ALL

Our stay at Mama Shelter Dubai was absolutely amazing! From check-in to check-out, everything exceeded our expectations. A special shout-out to Dilshan and Amr, who truly went above and beyond to make our stay even more enjoyable. Their kindness, professionalism, and willingness to help made a huge difference during our visit. We also had a small maternity photoshoot during our stay. Although we were initially stopped by an F&B staff member who informed us that it wasn't allowed, Dilshan stepped in and assisted us after confirming that we had already received approval from the reservations team via email. Thanks to his help, our special moment was able to happen smoothly, and we are very grateful for that. The pool area was fantastic, the food was delicious, and the overall atmosphere of the hotel was vibrant and welcoming. Everything about our experience was wonderful. We highly recommend Mama Shelter Dubai for families, couples, and anyone looking for a fun and memorable stay in Dubai. We look forward to coming back!

Dear Sean, Thank you for your amazing review! 💖 We're delighted to hear you had such a memorable stay with us. A special thank you for recognizing Dilshan and Amr—we'll be sure to share your kind words with them. We're especially happy that we could help make your maternity photoshoot a smooth and special experience. We can't wait to welcome you back for more good vibes, delicious food, and unforgettable moments at Mama Shelter Dubai! Mama ❤️You!

Meera A. Families - 6/1/2026 Confirmed reviews ALL

Aysha A. Families - 5/2/2026 Confirmed reviews ALL

Web-users rating

Other web-users rate our hotel

279 reviews 8.4/10 Location
716 reviews 7.1/10 Room
1,205 reviews 8.3/10 Service
5 reviews 6.2/10 WiFi
520 reviews 9.6/10 Vibe
293 reviews 7.5/10 Cleanliness
266 reviews 3.3/10 Comfort
231 reviews 7.3/10 Breakfast

14 reviews 8.3/10 Location
47 reviews 6.3/10 Room
53 reviews 7.9/10 Service
27 reviews 9.6/10 Vibe
17 reviews 8/10 Amenities
17 reviews 2.8/10 Comfort
15 reviews 7.7/10 Cleanliness
12 reviews 7.2/10 Breakfast

11 reviews 8/10 Location
35 reviews 5.9/10 Room
55 reviews 6.6/10 Service
19 reviews 3.2/10 Comfort
18 reviews 7/10 Breakfast
17 reviews 9.4/10 Vibe
15 reviews 7.8/10 Amenities
13 reviews 7.9/10 Pool

10 reviews 8.5/10 Location
25 reviews 6.2/10 Room
26 reviews 8.3/10 Service
13 reviews 9.3/10 Vibe
13 reviews 3.7/10 Comfort
5 reviews 8.1/10 Pool

15 reviews 6.5/10 Room
21 reviews 8.3/10 Service
9 reviews 9.5/10 Vibe
8 reviews 8.1/10 Amenities
5 reviews 7.7/10 Pool
5 reviews 3.2/10 Comfort

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

Mama Shelter Dubai offers diverse dining experiences:

Mama Trattoria Dubai: Italian cuisine on the ground floor.
Mama Skypool Dubai: International finger food and a robata grill by the pools.
Mama Restaurant Dubai: Traditional international dishes on the 4th floor.
Breakfast: Served daily from 07:00 AM to 11:00 AM at Mama Restaurant.

We also provide children's menus, halal, and vegetarian options.

What are the check-in and check-out times?

At Mama Shelter Dubai, check-in is available from 03:00 PM, and check-out is up to 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Mama Shelter Dubai regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.