Mama Shelter Dubai 5 stars

Name: Mama Shelter Dubai - ALL
Address: Al Asayel Street, Business Bay, Business Bay, DUBAI, 0, AE
Telephone: +97145270888
Rating: 4

Customer review rating (ALL Rating) 4.0/5 337 reviews

69 69 photos

Al Asayel Street, Business Bay, Business Bay, 0 DUBAI, United Arab Emirates

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Mama Shelter Dubai

Fun, affordable and popular designer rooms and restaurants

Mama has chosen to set down her bags in the Middle East and welcomes you to her 197 rooms. In Dubai, Mama has pulled out all the stops with her 4 terraced swimming pools. On the program: sun, relaxation, cocktails and dishes to share. Visit the ground floor restaurant for an Italian trattoria atmosphere, or the terrace for fresh and light finger food, or the 4th floor for the traditional Mama restaurant. Also: children's menu, free breakfast for children under 3 yo, free baby crib on request.

Stay at Mama Shelter Dubai and enjoy its 197 designer rooms, 4 pools with bars, lively restaurants, and terraces in Business Bay. Whether you're traveling with family or on a city break in Dubai, chill vibes, fun, and good energy are guaranteed.

Nestled in the heart of Business Bay, Mama Shelter Dubai puts you steps away from the city’s buzzing skyline, trendy hotspots, and cultural gems.

Welcome to Mama Shelter Dubai, Not your average hotel, but an urban hideaway in Business Bay, with 4 pools, an outdoor cinema, and dinners full of vibes. Relax, be yourself, and we'll take care of the rest Mama's got you. Mama ❤ You

MONICA METZGER, Hotel Management

Hotel extras

Fully-equipped and beautifully decorated rooms
Home-cooked meals and cozy restaurants
Poolside sips & bites, day to night vibes at Skypool
Feel good, look good at Mama Skin - your go-to wellness spot
CineMama- where cult classics, feel-good flicks, and live sports take center stage

Our accommodation(s)

Room

Medium Mama Double

2 pers. max
26 m² / 279 sq ft

Bedding 1 x King size bed(s)
Views: City View or Courtyard View or Garden View or Park view

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Room

Medium Mama Twin

2 pers. max
26 m² / 279 sq ft

Bedding 1 x Twin bed(s)

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Room

Family Room

2 pers. max
52 m² / 559 sq ft

Bedding 1 x Double bed(s)
Views: City View
Accessible room

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Room

Medium Mama Double Terrace

2 pers. max
26 m² / 279 sq ft

Bedding 1 x King size bed(s)
Most of the accommodation: Terrace

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Room

Medium Mama Twin Terrace

2 pers. max
26 m² / 279 sq ft

Bedding 1 x Twin bed(s)
Views: City View or Courtyard View or Garden View or Park view

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Room

XL Mama Double

4 pers. max
55 m² / 592 sq ft

Bedding 1 x Queen size sofa bed(s) and 1 x King size bed(s)
Views: City View or Courtyard View or Garden View or Park view

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Room

XL Mama Terrace

4 pers. max
55 m² / 592 sq ft

Bedding 1 x King size bed(s) and 1 x Queen size sofa bed(s)
Views: City View or Courtyard View or Garden View or Park view
Most of the accommodation: Balcony or Terrace

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Suite

Family Suite

2 pers. max
81 m² / 871 sq ft

Bedding 1 x Double bed(s) and 1 x Double sofa bed(s)
Views: City View

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Suite

XXL Mama Crazy Suite

5 pers. max
82 m² / 882 sq ft

Bedding 2 x King size bed(s)
Views: City View or Courtyard View or Garden View or Park view
Most of the accommodation: Private Pool

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Room

Family Room

2 pers. max
52 m² / 559 sq ft

Bedding 1 x Double bed(s)
Views: City View
Accessible room

See availabilities

Hotel location

Mama Shelter Dubai

Al Asayel Street, Business Bay, Business Bay
0 DUBAI
United Arab Emirates

GPS:25.180014, 55.272152

+971 4 527 0888

Museum of the Future Dubai

Museums

Dubai Mall

Entertainment centre

Kite Beach

Other attractions

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Pets not allowed
Restaurant
Wheelchair accessible
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

Mama Trattoria Dubai

You'll find an Italian trattoria-style restaurant on the ground floor. Gather with family or friends to taste our authentic Neopolitan Pizza. What about a scoop of homemade ice cream?

Mama Skypool Dubai

Our terrace is a partially covered space with no less than 4 pools , a semi-submerged bar and bleachers for outdoor cinema sessions. Add to that a green roof with banquettes, a fitness room, a juice bar, and even a small robata grill kitchen.

Mama Restaurant Dubai

Head to the 4th floor and gather in our traditional Mama restaurant with a wine cellar, a cantina and cozy banquettes with a view of the Business Bay.

ISLAND BAR

From bold cocktails to signatures, Mama always puts the bar in the spotlight and invites you to come and have a drink, alone or with friends. For those who prefer, we also offer alcohol-free options.

MAMM'S BAR

Bold cocktails, fresh flavours crafted with Mama's playful twist... Discover our secret bar located behind the stage, inspired by 1920s speakeasies, which offers a private setting to chat away from prying eyes.

MAMA SKYPOOL BAR

Relax in our sunbeds, with a signature cocktail in hand, by our pools. Why not order a few dishes to share with friends?

Breakfast

Wake up to Mama Restaurant’s breakfast! Enjoy homemade pastries, organic eggs, rich coffee, and fresh healthy options. Each dish is packed with flavor and crafted with love, bringing Mama’s warm, playful spirit to start your day.

Pool

Dive into Mama’s vibrant rooftop Skypool – a sun-drenched urban oasis with stunning city views, colourful loungers, signature cocktails, and upbeat vibes all day long. The perfect spot to sip, dip, and soak up the good times.

Meetings & Events

Number of Meeting Room: 5
Surface of the largest room: 76 m² / 818.056 sq ft
Maximum seats capacity: 32
Maximum capacity for banquets: 0

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.0/5 337 reviews

Abdelali A. S. Families - 8/20/2026 Confirmed reviews ALL

Dear Abdelali, Thank you so much for your wonderful feedback! 💛 We’re absolutely delighted to hear that you enjoyed the warm and friendly welcome from our team and that the XL Mama Suite was everything you hoped for. We’re also happy you got to relax and soak up the good vibes by our pool! A special shout-out to Amir, Maria, and Rachel — we’ll be sure to share your kind words with them. We’re sure they’ll be thrilled to know they helped make your stay extra special. Thank you for choosing Mama Shelter Dubai, and we can’t wait to welcome you back for more good vibes, good times, and Mama magic! 🌴✨ With love, Mama Shelter Dubai Team

Muna K. A. A. W. Families - 8/20/2026 Confirmed reviews ALL

The hotel has beautiful and unique decor, which is definitely its best feature. However, the overall experience was disappointing. Some reception staff were unfriendly, and the check-in process felt unorganized. The King Room was smaller than expected and not very practical, especially when traveling with a child. The breakfast was very disappointing, with limited choices and poor taste. Overall, the decor is the only real highlight. I don’t think I’ll be staying at Mama Shelter Dubai again.

Dear Muna, We sincerely apologize for the unfriendly interactions you experienced at reception and for the disorganized check-in. This is certainly not the warm and welcoming experience we aim to create for our guests. We also understand your concerns regarding the room size and practicality when travelling with a child. Your comments regarding breakfast are equally important to us. We’re sorry that the variety and taste did not meet your expectations, and we will be sharing your feedback with our F&B team for review. We truly appreciate your honest feedback, as it helps us identify where we need to improve. We hope you might give Mama Shelter Dubai another chance in the future so we can show you the warm, fun and welcoming Mama experience we strive to deliver. Warm Mama vibes, Mama Shelter Dubai Team

Dinara S. Families - 8/11/2026 Confirmed reviews ALL

Dear Dinara, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and in this case, it's clear we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Mama Shelter Team

Anonymous Families - 8/3/2026 Confirmed reviews ALL

Jennifr B. Couples - 7/30/2026 Confirmed reviews ALL

Dear Jennifr, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Laxmi Rana

Web-users rating

Other web-users rate our hotel

298 reviews 8.7/10 Location
782 reviews 7.2/10 Room
1,349 reviews 8.5/10 Service
5 reviews 6.2/10 WiFi
559 reviews 9.6/10 Vibe
326 reviews 7.5/10 Cleanliness
284 reviews 3.8/10 Comfort
248 reviews 7.1/10 Breakfast

15 reviews 8.6/10 Location
47 reviews 6.3/10 Room
55 reviews 8/10 Service
29 reviews 9.6/10 Vibe
21 reviews 8/10 Food
17 reviews 3.2/10 Comfort
15 reviews 7.6/10 Cleanliness
13 reviews 6.9/10 Breakfast

12 reviews 8.2/10 Location
36 reviews 5.9/10 Room
59 reviews 6.7/10 Service
20 reviews 3.4/10 Comfort
19 reviews 6.8/10 Breakfast
17 reviews 9.4/10 Vibe
15 reviews 8.2/10 Amenities
13 reviews 7.9/10 Pool

11 reviews 8.8/10 Location
26 reviews 5.6/10 Room
30 reviews 7.5/10 Service
16 reviews 9.5/10 Vibe
13 reviews 4.1/10 Comfort

16 reviews 6.5/10 Room
22 reviews 8.4/10 Service
9 reviews 9.5/10 Vibe
8 reviews 8.3/10 Amenities
6 reviews 7.9/10 Pool
5 reviews 7/10 Cleanliness
5 reviews 3.6/10 Comfort

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

Mama Shelter Dubai offers diverse dining experiences:

Mama Trattoria Dubai: Italian cuisine on the ground floor.
Mama Skypool Dubai: International finger food and a robata grill by the pools.
Mama Restaurant Dubai: Traditional international dishes on the 4th floor.
Breakfast: Served daily from 07:00 AM to 11:00 AM at Mama Restaurant.

We also provide children's menus, halal, and vegetarian options.

What are the check-in and check-out times?

At Mama Shelter Dubai, check-in is available from 03:00 PM, and check-out is up to 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Mama Shelter Dubai regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.