Mövenpick Hotel Istanbul Asia Airport 5 stars

Customer review rating (ALL Rating) 4.5/5 407 reviews

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Description

Our accommodation(s)

Hotel location

Mövenpick Hotel Istanbul Asia Airport

Yenisehir Mah Millet Cad No 31, Kurtkoy Pendik
34912 ISTANBUL
Turkey

GPS:40.9286012, 29.312447

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  407 reviews

Customer review rating 0.5/5

Marcus J. Solo - Confirmed reviews ALL

It’s been almost 2 months and I still haven’t received my deposit back. I’ve contacted the hotel several times and they haven’t helped me or contacted me

Dear Guest , Thank you for your message. Please accept our sincere apologies for the delay regarding your deposit refund. We completely understand your concern and regret any inconvenience this situation may have caused. We have escalated your request to our Finance Department for urgent review. As soon as we receive confirmation regarding the refund status and transaction details, we will inform you immediately. Thank you for your patience and understanding. Should you need any further assistance, please do not hesitate to contact us. Kind regards,

Customer review rating 3.0/5

James J. H. Solo - Confirmed reviews ALL

The room air conditioning did not function. Rim was 34c during my stay. I was informed that the system is overloaded (in February) and recommend to open window during my 5 night stay if too hot for me. Road noise was very loud making sleeping difficult. There was no attempt to help my case. Also coffee bar was not replenished unless I call housekeeping for daily request. Overall room is very nice but due to air conditioning and loud road noise from open window the stay is not pleasant.

Dear James j. H., Thank you for sharing your feedback regarding your recent stay. We sincerely apologize for the discomfort you experienced due to the air conditioning and road noise. It is our priority to ensure a restful environment for our guests, and we regret that this did not meet your expectations. Regarding the coffee bar, our policy does involve replenishing items upon request, and we appreciate your understanding in this matter. Your feedback is invaluable, and we will take it into consideration as we continually strive to enhance the guest experience. Thank you once again for your comments. We hope to have the opportunity to welcome you back in the future. Best regards, Mövenpick Hotel Istanbul Asia Airport

Customer review rating 5.0/5

Kelvin O. M. Families - Confirmed reviews ALL

Enjoyed my stay there , the food and the staff were amazing, every staff there handled everything with great care

Dear Kelvin o. M., Thank you for your kind words regarding our professional and caring staff. We are delighted to hear that you enjoyed your stay and appreciated the food and service provided. Your feedback is greatly valued and motivates us to continue delivering outstanding experiences. Best regards, Mövenpick Hotel Istanbul Asia Airport

Customer review rating 5.0/5

Lee J. R. Solo - Confirmed reviews ALL

Superb service throughout

Dear Lee j. R., Thank you for your kind words regarding our service and food. We are delighted to hear that you had an excellent experience at our hotel. Your compliments will be shared with our team to continue inspiring their commitment to exceptional hospitality. Best regards, Mövenpick Hotel Istanbul Asia Airport

Customer review rating 5.0/5

Joshua J. H. Solo - Confirmed reviews ALL

very accommodating, very friendly staff thru the whole hotel, from the door wait staff to the restaurant people, all very nice. Very modern rooms, Highly recommend.

Dear Joshua j. H., Thank you for your generous feedback. We are delighted to hear that our staff's friendliness and the modernity of our rooms contributed to your enjoyable stay. Your recommendation is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Mövenpick Hotel Istanbul Asia Airport

Other web-users rate our hotel

  • 436 reviews 9.3/10 Location
  • 507 reviews 7.9/10 Room
  • 858 reviews 9.2/10 Service
  • 8 reviews 8.6/10 WiFi
  • 302 reviews 8.9/10 Cleanliness
  • 209 reviews 8.5/10 Breakfast
  • 180 reviews 9.3/10 Vibe
  • 168 reviews 7.3/10 Food

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