Mercure Istanbul Altunizade 4 stars

Customer review rating (ALL Rating) 4.5/5 263 reviews

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Description

Hotel extras

  • Free WIFI

  • Free indoor car park

  • Spa and fitness facilities

  • Walking distance to Capitol shoping mall

  • Meeting facilities

Our accommodation(s)

Hotel location

Mercure Istanbul Altunizade

Altunizade Mah. Kisikli Cad, Oymaci Sok No 9 Altunizade, Uskudar
34662 ISTANBUL
Turkey

GPS:41.02507, 29.041746

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

MERCURE ALTUNIZADE RESTAURANT

Mercure Istanbul Altunizade restaurant serves international cuisine as well as Turkish specialities.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  263 reviews

TripAdvisor Rating  4.0/5  323 reviews

Good stay

Customer review rating 4.0/5

Islam R. Business - Confirmed reviews ALL

This was my first stay in Mercure Altunizade, Istanbul and will not be the last. The team was very welcoming and helpful, and I had a very good treatment. I wanted to point out for two comments: 1- I had a reservation with a fixed rate, and when I arrived to check in at the hotel with my wife, the hotel charged me for extra fees of 120 euros for my wife's stay although I had the reservation for a double room. 2- The clothes locker/wardrobe in the double room 117 is very small and does not fit for all the clothes of two persons.

Dear R., Thank you for sharing your experience at Mercure Altunizade. We’re delighted to hear that you enjoyed your stay and found our team welcoming and helpful. Regarding your comments, I would like to clarify that the reservation was made for one person, which is why an additional fee was applied for your wife's stay. We apologize for any confusion this may have caused. As for the wardrobe in room 117, we appreciate your feedback and will take it into consideration for future improvements. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kader BİRİNCİ Front Office&Revenue Manager

Horrible hotel and staff

Customer review rating 0.5/5

Anonymous Solo - Confirmed reviews ALL

Horrible rude staff, bed bugs on the beds.

Very good Hotel

Customer review rating 4.5/5

Khalid A. Couples - Confirmed reviews ALL

All the staff were very friendly, especially the hotel's general manager, Ms. Pinar Maya.

Dear A., We very much appreciate your comments regarding your stay at the Mercure Istanbul Altunizade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kader BİRİNCİ Front Office&Revenue Manager

Very attentive staff from the doorman through GM

Customer review rating 5.0/5

Gordon M. Couples - Confirmed reviews ALL

For a traveling American with very limited Turkish language skills the staff was very pleasant and accomodating, Nicholas at the bar espicially nice.

Dear M., We very much appreciate your comments regarding your stay at the Mercure Istanbul Altunizade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kader BİRİNCİ Front Office&Revenue Manager

good location, and smiley face of the hotel staff

Customer review rating 5.0/5

Bilgin Business - Confirmed reviews ALL

It was beautiful experience

Dear Bilgin, We very much appreciate your comments regarding your stay at the Mercure Istanbul Altunizade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kader BİRİNCİ Front Office&Revenue Manager

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Other web-users rate our hotel

  • 224 reviews 8.6/10 Location
  • 292 reviews 8/10 Room
  • 448 reviews 9.2/10 Service
  • 14 reviews 5.8/10 WiFi
  • 226 reviews 8.1/10 Cleanliness
  • 183 reviews 9/10 Breakfast
  • 161 reviews 8.1/10 Comfort
  • 90 reviews 7.9/10 Value

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