Mercure Istanbul Altunizade 4 stars

Customer review rating (ALL Rating) 4.4/5 104 reviews

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Description

Hotel extras

  • Free WIFI

  • Free indoor car park

  • Spa and fitness facilities

  • Walking distance to Capitol shoping mall

  • Meeting facilities

Our accommodation(s)

Hotel location

Mercure Istanbul Altunizade

Altunizade Mah. Kisikli Cad, Oymaci Sok No 9 Altunizade, Uskudar
34662 ISTANBUL
Turkey

GPS:41.02507, 29.041746

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

MERCURE ALTUNIZADE RESTAURANT

Mercure Istanbul Altunizade restaurant serves international cuisine as well as Turkish specialities.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  104 reviews

TripAdvisor Rating  3.5/5  317 reviews

Great Stay

Customer review rating 5.0/5

Clare F. Solo - Confirmed reviews ALL

I stayed here for 5 nights recently following cosmetic surgery. The hotel is extremely clean, the rooms are comfortable, and the food is very good. The choice at the buffet breakfast was incredible, and the food in the restaurant was also good. I cannot really comment on the location as I was recovering in my room for most of the time, however I did walk to a local shopping mall which was only 10 mins away. The best thing for me at this hotel were the staff. They are so warm and friendly, but also professional. Nothing was too much trouble, and I felt very well looked after. Highly recommended.

Dear F., We very much appreciate your comments regarding your stay at the Mercure Istanbul Altunizade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kader BİRİNCİ Front Office Manager

Extremely polite and helpful and very clean

Customer review rating 5.0/5

Paul Solo - Confirmed reviews ALL

Stayed for a week , very helpful , polite and beautifully kept ..staff always very curtious

Dear Paul, We very much appreciate your comments regarding your stay at the Mercure Istanbul Altunizade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kader BİRİNCİ Front Office Manager

Acceptable

TripAdvisor rating 3.0/5

Charlene J Friends getaway - TripAdvisor review

I visited this hotel with my friend. Personally I found most staff very unhelpful and ignorant definitely try to over charge tourists. I ask receptionist about hiring someone to take us out and he quote €400 for 3 hours we found a proper tour guide for €150 for 6 hours. We visited the spa the woman on reception was extremely rude but the spa itself is nice, you have to buy a swim hat to enter the pool tho. The food in the restaurant is nice unfortunately most staff there were unhelpful with the exception of bektas and berna they are absolutely wonderful by far the best staff there.

well located, great stay, amazing service

Customer review rating 5.0/5

Nur K. Solo - Confirmed reviews ALL

really liked my stay in Mercure Altunizade, people at the reception are extremely friendly and helpful.

Dear Kılınçer, We very much appreciate your comments regarding your stay at the Mercure Istanbul Altunizade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kader BİRİNCİ Front Office Manager

Great Hotel in Istanbul close to the Vanity Clinick

TripAdvisor rating 3.0/5

Julie L TripAdvisor review

Setting the scene: 1 woman having surgery aged 63 for brow face and neck lift, her daughter and her partner, staying for 7 nights in 2 rooms, from late Jan to early Feb 24 with Vanity Clinik about 7 mins away by road/taxi at the Mercure Hotel . We paid about 100 Euros a night for a double room with breakfast per person included. First tip: Watch out for other guests and prepare yourself with scarves/ sunglassess etc if you have a weak stomach: There are a lot of people having surgery of all types staying in this preferred hotel for Vanity Clinick. Thus you get to see people with bandages, open wounds, bent over and a bit out of sorts, so be ready. Its so different in the UK where you might get hidden away in a ward for 6 days! Some reviewers have said that the reception staff at the Mercure Instanbul Altinizade are rude and offhand. I personally don't think that's the case as I think the young reception staff try not to stare at people mid recovery from surgery and are highly respectful. On a similar note, we walked down to supper in the Hotel, and didn't feel in any way that the restaurant staff were fazed by bandages and oozing heads /open hair transplants. Its important to think that the hotel Mecure Altunizade is one of the hotel choices of Vanity Clinik, but bear in mind if you chooose an alternative the traffic in Istanbul is AWFUL! Worse than LA by 100 times.

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Other web-users rate our hotel

  • 238 reviews 8.6/10 Location
  • 298 reviews 7.9/10 Room
  • 442 reviews 9.1/10 Service
  • 14 reviews 5.8/10 WiFi
  • 222 reviews 8.3/10 Cleanliness
  • 173 reviews 7.5/10 Comfort
  • 166 reviews 8.9/10 Breakfast
  • 87 reviews 7.8/10 Value

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