Mercure Istanbul Altunizade 4 stars

Customer review rating (ALL Rating) 4.5/5 508 reviews

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Mercure Istanbul Altunizade - Image 1
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Altunizade Mah. Kisikli Cad, Oymaci Sok No 9 Altunizade, Uskudar, 34662 ISTANBUL, Turkey

Description

Hotel extras

  • Free WIFI

  • Free indoor car park

  • Spa and fitness facilities

  • Walking distance to Capitol shoping mall

  • Meeting facilities

Our accommodation(s)

Hotel location

Mercure Istanbul Altunizade

Altunizade Mah. Kisikli Cad, Oymaci Sok No 9 Altunizade, Uskudar
34662 ISTANBUL
Turkey

GPS:41.02507, 29.041746

Telephone
Fax +90 216 333 00 33

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

MERCURE ALTUNIZADE RESTAURANT

Mercure Istanbul Altunizade restaurant serves international cuisine as well as Turkish specialities.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  508 reviews

TripAdvisor Rating  3.8/5  330 reviews

experience

TripAdvisor rating 3.0/5

obnsrbg TripAdvisor review

Rooms whose windows face the corridor may cause discomfort for guests with claustrophobia sensitivity. More attention can be given to room selection for frequent guests. The grout work on the bathroom floors has been done very poorly and does not reflect the cleaning; it looks bad. The toilet should be cleaned more thoroughly, and there were hair strands on top of the towels.

Customer review rating 3.5/5

Kimberly L. Couples - Confirmed reviews ALL

Hotel is very good. The staff are top notch and take their jobs seriously. The restaurant is pricy but good. Had a good experience but the amount of cigarette smoke throughout the hotel, specifically in the guest rooms that seeps into the hallway and into your room, is outrageous.

Dear L., We very much appreciate your comments regarding your stay at the Mercure Istanbul Altunizade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kader BİRİNCİ Front Office&Revenue Manager

Just avoid

TripAdvisor rating 1.0/5

Tony R TripAdvisor review

We visited the Mercure Altunizade as part of a medical package. If you are lucky then they may just empty the bins a few times a week, but you have to ask. For breakfast they offer chips and other pathetic options. Forget the restaurant as they will absolutely rip you off. I'm sure the money symbols appear in their eyes as soon as they know you are not Turkish. At breakfast the waitresses just hang around near you waiting for you to finish and leave. They check you daily to see if you have used anything from the fridge, such as drinks, snacks and water. We used nothing as it's a total rip off !. When we checked out they asked if we used any of the fridge items, i told them just one small bottle of water. They could have simply said, ok that's fine no need to pay, but no !, one pound please !. Never again !

Customer review rating 4.5/5

Cigdem O. Business - Confirmed reviews ALL

thank you

Dear Özyürekoglu, We very much appreciate your comments regarding your stay at the Mercure Istanbul Altunizade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kader BİRİNCİ Front Office&Revenue Manager

Very disappointed

TripAdvisor rating 3.0/5

Vaira M TripAdvisor review

I stayed seven days in Mercure Hotel Altunizade, Room 413, they cleaned the room only once. That was only because I asked them to sort out the room after the second day, and they did nothing. On the third day, I just got mad, and they gave me a new room. After that, until I checked out, nobody came near the room. There were no clean towels, no clean bedsheets, and the bins were full to the top. The lights were turning on by themselves at night, and I couldn't turn them off. I got paranoid and didn't feel safe. It was not the most pleasant stay, but I really enjoyed breakfast; everything was very fresh and tasty.

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Other web-users rate our hotel

  • 176 reviews 8.5/10 Location
  • 310 reviews 7.6/10 Room
  • 455 reviews 9.1/10 Service
  • 13 reviews 4.1/10 WiFi
  • 248 reviews 8/10 Cleanliness
  • 183 reviews 8.7/10 Breakfast
  • 87 reviews 8.7/10 Vibe
  • 78 reviews 5.5/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.