Mercure Istanbul Altunizade 4 stars

Customer review rating (ALL Rating) 4.5/5 538 reviews

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Description

Hotel extras

  • Free WIFI

  • Free indoor car park

  • Spa and fitness facilities

  • Walking distance to Capitol shoping mall

  • Meeting facilities

Our accommodation(s)

Hotel location

Mercure Istanbul Altunizade

Altunizade Mah. Kisikli Cad, Oymaci Sok No 9 Altunizade, Uskudar
34662 ISTANBUL
Turkey

GPS:41.02507, 29.041746

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

MERCURE ALTUNIZADE RESTAURANT

Mercure Istanbul Altunizade restaurant serves international cuisine as well as Turkish specialities.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  538 reviews

TripAdvisor Rating  3.8/5  331 reviews

Customer review rating 4.5/5

Anina R. Families - Confirmed reviews ALL

Professional and friendly staff, good location, nice neighborhood. Very clean room. Only my remark is - expensive breakfast. Otherwise overall perfect stay.

Dear R., We very much appreciate your comments regarding your stay at the Mercure Istanbul Altunizade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kader BİRİNCİ Front Office&Revenue Manager

Customer review rating 5.0/5

Gamze C. Business - Confirmed reviews ALL

wonderful breakfast

Dear Çakır, We very much appreciate your comments regarding your stay at the Mercure Istanbul Altunizade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kader BİRİNCİ Front Office&Revenue Manager

Customer review rating 5.0/5

Fabian G. Families - Confirmed reviews ALL

I was very satisfied with the service and the food. The room was very clean.

Dear G., We very much appreciate your comments regarding your stay at the Mercure Istanbul Altunizade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kader BİRİNCİ Front Office&Revenue Manager

Customer review rating 3.0/5

Dimitrios N. Business - Confirmed reviews ALL

It's not the first time I've stayed at this hotel. Except for the reception, the rest of the people are barely speaking English. That makes ordering, etc. dificult. Also every time they forget to update and put my staus points and i have to claim in All.com

Dear N., Thank you for taking the time to share your feedback and for choosing to stay with us again. We are sorry to hear that you experienced difficulties with communication during your stay. While our reception team is fluent in English, we understand that limited English proficiency among other team members may have caused inconvenience, especially when placing orders. Please rest assured that we are continuously working on improving our team’s language skills to enhance our guests’ comfort. Regarding your ALL – Accor Live Limitless status points, we would like to clarify that points are normally credited automatically after an eligible stay and do not require manual entry. However, as you mentioned that this issue has occurred more than once in your case, we will investigate why your stays are not being updated automatically and take the necessary actions to prevent this from happening again. Thank you once again for your valuable comments. We hope to have the opportunity to welcome you back and provide you with a smoother and more enjoyable experience. Sincerely, Kader BİRİNCİ Front Office&Revenue Manager

Customer review rating 5.0/5

Zerrin D. K. Business - Confirmed reviews ALL

The hotel is in a perfect central location, only a 7–8 minute walk from the metro station. Even though it’s situated in a bustling part of the city, the hotel manages to stay peaceful and quiet inside. The breakfast is exceptionally rich and provides a fantastic Turkish breakfast experience. Additionally, the staff are very friendly and helpful.

Dear K., We very much appreciate your comments regarding your stay at the Mercure Istanbul Altunizade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kader BİRİNCİ Front Office&Revenue Manager

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Other web-users rate our hotel

  • 180 reviews 8.7/10 Location
  • 324 reviews 7.8/10 Room
  • 463 reviews 9.3/10 Service
  • 13 reviews 4.1/10 WiFi
  • 258 reviews 8.1/10 Cleanliness
  • 177 reviews 9/10 Breakfast
  • 92 reviews 8.9/10 Vibe
  • 20 reviews 7.8/10 Pool

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