Too Hotel & Spa Paris - MGallery Collection 4 stars

Customer review rating (ALL Rating) 4.6/5 824 reviews

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Too Hotel & Spa Paris - MGallery Collection - Image 1
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65 Rue Bruneseau, 75013 PARIS, France

Description

Hotel extras

  • Panoramic views of the Eiffel Tower, the Sacré-Coeur, and the Seine River

  • A fun skybar and the highest rooftop in Paris, with a view of the sunset

  • A panoramic restaurant in a glass cube 100 meters high

  • Unique spa [comfort zone] with an outdoor Jacuzzi at a height of 330 feet.

  • The environmental awards all emphasize its eco-friendliness.

Our accommodation(s)

Hotel location

Too Hotel & Spa Paris - MGallery Collection

65 Rue Bruneseau
75013 PARIS
France

GPS:48.824926, 2.383665

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  824 reviews

Customer review rating 4.5/5

Alexander D. S. Business - Confirmed reviews ALL

Comfy bed, quiet athmosphere; stunning views from breakfast

Dear Alexander, Thank you very much for your kind feedback following your stay at TOO Hôtel Paris – MGallery Collection. We are delighted to read that you enjoyed the comfort of your bed, the quiet atmosphere, and the stunning views during breakfast. Your satisfaction is a wonderful reward for our teams. We look forward to welcoming you again very soon for another pleasant stay overlooking Paris. Kind regards, TOO Hôtel Paris – MGallery Collection

Customer review rating 3.0/5

Fabio D. G. Business - Confirmed reviews ALL

positive: room, view and food quality negative: 150 euro per night of cash deposit + credit card as a guarantee of payment... too much. breakfast, from 7.00 not always on time (7:10) restaurant, service not fast and precise for the level/price no common space (hall?) for meeting people or working or just for waiting taxi

Dear Fabio, Thank you for taking the time to share your detailed feedback following your stay at TOO Hôtel Paris – MGallery Collection. We are pleased to read that you appreciated the comfort of your room, the view and the quality of the food. However, we are sorry to learn that several aspects of your experience did not meet your expectations. We regret the inconvenience caused by the deposit policy and understand your remarks regarding this point. We also take good note of your feedback concerning the breakfast timing and the level of service at the restaurant, which should indeed reflect the standards we strive to offer. Regarding the common areas, our concept is designed differently from traditional hotels, but we understand that this may not fully meet all expectations, particularly for business stays. Your comments are very valuable and will be shared with the relevant teams to continue improving our services. We hope to have the opportunity to welcome you again and provide you with a better experience. Kind regards, TOO Hôtel Paris – MGallery Collection

Customer review rating 3.5/5

Wencheng L. Couples - Confirmed reviews ALL

The view was magnificent and the staff were very polite, but there were several disappointing aspects of our stay: 1. Refrigerator Issue: Upon check-in, we discovered the refrigerator base was faulty, making it difficult to open. My wife accidentally hit a nearby metal railing and sustained an injury while trying to open it. After reporting this to the staff, they provided a temporary fix that afternoon. This incident was particularly upsetting as it occurred during our honeymoon, and it significantly impacted our experience. 2. Bathroom Design: The threshold design in the shower is clearly flawed. Water easily leaks out during showers, leaving the bathroom floor completely flooded. 3. Breakfast Variety: We stayed for eight nights, yet the breakfast selection remained exactly the same every single day. This was quite disappointing and did not align with the hotel’s premium positioning and high price point. As a loyal Accor member staying at a property near the Group’s headquarters in France, I am not seeking compensation. My only hope is that the hotel will seriously review these issues and take the necessary steps for improvement. Thank you.

Dear Wencheng, Thank you for taking the time to share your detailed feedback following your stay at TOO Hôtel Paris – MGallery Collection. We are pleased to read that you appreciated the magnificent view and the politeness of our team. However, we are truly sorry to learn about the issues you encountered during your stay, especially under such special circumstances. Please accept our sincere apologies regarding the refrigerator issue and the incident involving your wife. This situation is not acceptable and will be carefully reviewed to ensure it does not happen again. We also take good note of your remarks concerning the bathroom design and the breakfast variety over an extended stay, which are valuable points for improvement. Your feedback is greatly appreciated and will be shared with the relevant teams in order to enhance our services and facilities. We hope to have the opportunity to welcome you again and provide you with a much better experience. Kind regards, TOO Hôtel Paris – MGallery Collection

Customer review rating 1.5/5

Kersten S. Business - Confirmed reviews ALL

The front desk staff was rude, unhelpful, snotty, and unaccommodating in the extreme when we ran into a challenge with a meeting attendee.

Dear Kersten, Thank you for taking the time to share your feedback following your stay at TOO Hôtel Paris – MGallery Collection. We are truly sorry to read about your experience with our front desk team. The level of service you describe does not reflect the standards of professionalism and hospitality we strive to provide to each of our guests. Please accept our sincere apologies for the inconvenience caused. Your comments have been taken very seriously and will be shared with the relevant teams to ensure that such situations do not happen again. We hope to have the opportunity to welcome you again in the future and to provide you with an experience that fully meets your expectations. Kind regards, TOO Hôtel Paris – MGallery Collection

Customer review rating 4.0/5

Bertrand P. Business - Confirmed reviews ALL

Overall great hotel, great room, restaurant, etc. But it was very frustrating not to be offered an early check in or for the least a comfortable place to change and relax when arriving early morning from the airport after a long trip.

Dear Bertrand, Thank you very much for taking the time to share your feedback following your stay at TOO Hôtel Paris – MGallery Collection. We are delighted to read that you appreciated the overall quality of the hotel, including your room and our restaurant. We are however sorry to learn about your experience upon arrival. We understand how important comfort can be after a long journey, and we regret that we were not able to meet your expectations regarding early check in or providing a suitable space to relax. Your comments have been carefully noted and will be shared with our teams in order to improve this aspect of the guest experience. We hope to have the pleasure of welcoming you again in the future and to offer you an even more seamless stay. Kind regards, TOO Hôtel Paris – MGallery Collection

Other web-users rate our hotel

  • 253 reviews 7.7/10 Location
  • 752 reviews 8.8/10 Room
  • 583 reviews 7.9/10 Service
  • 285 reviews 9.1/10 Vibe
  • 230 reviews 7.7/10 Food
  • 206 reviews 8.1/10 Comfort
  • 183 reviews 8/10 Breakfast
  • 131 reviews 7/10 Cleanliness

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