ibis Paris Porte de Bercy 3 stars

Customer review rating (ALL Rating) 3.8/5 725 reviews

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ibis Paris Porte de Bercy - Image 1
ibis Paris Porte de Bercy - Image 2
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2, Place de l' Europe, 94220 CHARENTON LE PONT, France

Description

Hotel extras

  • Certified ALLSAFE

  • Paid, covered private parking lot

  • Classic restaurant - Bar

  • Seminar rooms that can host up to 110 people

  • Close to Accor Arena, Lyon, Bercy and Austerlitz stations, Bercy Village

Our accommodation(s)

Hotel location

ibis Paris Porte de Bercy

2, Place de l' Europe
94220 CHARENTON LE PONT
France

GPS:48.825239, 2.394129

Telephone
Fax +33 1 49 77 81 91

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

BAR

The Bar: a friendly place to get together at any time of day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  725 reviews

TripAdvisor Rating  3.0/5  811 reviews

Terrible location, should not be recommended for anything longer than a day or two.

Customer review rating 1.0/5

Breanna S. Business - Confirmed reviews ALL

I cannot believe K. recommended this place for a two week stay in Paris. This location is so isolated and no where near anything enjoyable in Paris. The surrounding area is dirty, full of trash and homeless people. No way to walk to bercy village as it was a 26 minute walk over the highway in a sketchy area. The room was small and manageable. But the lock on my door didn’t work, and I was already feeling unsafe in a new place all by myself. There was no fridge or microwave in my room (although there was a microwave in the lobby of the budget hotel downstairs). The shower head in my room was broken which, whatever it just added to my less than enjoyable stay. The staff was great, didn’t have any issues and the cleaning staff was very nice. Sometimes the buses wouldn’t come for 30+ minutes so it just made it a very long journey to get anywhere. If you want to stay in Paris, do not stay here as it will be very hard to get to anything.

Good stuff

Customer review rating 4.0/5

Sonya Families - Confirmed reviews ALL

Clean, quietly, perfect,

Comfortable stay.

Customer review rating 3.5/5

Helen Couples - Confirmed reviews ALL

Having been stuck in the channel tunnel for over 3 hours on a train that broke down,we arrived tired and hungry and it would have been nice to receive a welcome drink on arrival this did not happen despite me telling reception of our ordeal and I thought I was a silver member!apart from this rest of stay was comfortable,breakfast was good ,bar was in a nice setting, we slept well but discovered on departing our room the mattress had old stains on it,but I don't think housekeeping had noticed this

Dear Helen Susan C., Thank you for taking the time to share your opinion. Although we would have preferred your experience to have been more pleasant, your feedback and impressions are very important to us, as they help us to improve our services on a daily basis. Customer satisfaction is our priority, but apparently, we didn't succeed this time. To inform you, the welcome drink is only available from 3-star hotel. If you give us the opportunity to regain your trust, we will be delighted to offer you the very best that our customers enjoy every day. Yours sincerely, Leyla Service commercial

Poor customer service

Customer review rating 0.5/5

Al Business - Confirmed reviews ALL

Second time in the hotel and noticed the same poor customer service standards and practice at the reception desk starting from the manager down to other staff behind the desk except a lovely polite blond lady

Dear MOHAMED ALI B., Thank you for taking the time to share your opinion. Although we would have preferred your experience to have been more pleasant, your feedback and impressions are very important to us, as they help us to improve our services on a daily basis. Customer satisfaction is our priority, but apparently, we didn't succeed this time. If you give us the opportunity to regain your trust, we will be delighted to offer you the very best that our customers enjoy every day. Yours sincerely, Leyla Service commercial

AMAZING!

Customer review rating 5.0/5

Bella Couples - Confirmed reviews ALL

Very tip top

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Other web-users rate our hotel

  • 273 reviews 6.5/10 Location
  • 576 reviews 5.2/10 Room
  • 426 reviews 7.3/10 Service
  • 10 reviews 6/10 WiFi
  • 232 reviews 5.6/10 Cleanliness
  • 171 reviews 7.7/10 Breakfast
  • 97 reviews 4.2/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.