ibis Paris Porte de Bercy 3 stars

Customer review rating (ALL Rating) 3.5/5 862 reviews

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Hotel extras

  • Certified ALLSAFE

  • Paid, covered private parking lot

  • Classic restaurant - Bar

  • Seminar rooms that can host up to 110 people

  • Close to Accor Arena, Lyon, Bercy and Austerlitz stations, Bercy Village

Our accommodation(s)

Hotel location

ibis Paris Porte de Bercy

2, Place de l' Europe

GPS:48.825239, 2.394129

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Bar
  • Meeting rooms


The Bar: a friendly place to get together at any time of day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.5/5  862 reviews

TripAdvisor Rating  3.0/5  809 reviews

well located

Customer review rating 4.5/5

John Business - Confirmed reviews ALL

Hotel was renovated , very well done, still one issue, based on the room , internet coverage can be horrible and unless I stand by the door , internet was bad


Customer review rating 5.0/5

Griselda V. D. B. Families - Confirmed reviews ALL

The rooms are clean, the staff extremely friendly

Ideal for short stay.

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Very good apart from unhelpful taxi driver at Gare de Paris-Bercy

Customer review rating 4.0/5

Badingra A. Solo - Confirmed reviews ALL

Personnel serviables

Bonjour Monsieur A., Nous vous remercions pour vos commentaires suite à votre séjour à l'hôtel Ibis Paris Porte de Bercy. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau bientôt. Bien sûr, nous ne manquerons pas de communiquer vos remarques et impressions aux personnes concernées. Veuillez agréer, Monsieur, nos salutations distinguées. Leyla Service commercial

zero flexibility and zero understanding

TripAdvisor rating 1.0/5

Adi A TripAdvisor review

I made a reservation on Monday the 10th of July with the intention of reserving a room with a check in date of the 20th of July and check out on the 21st. I will arrive in Paris on Thursday afternoon and on Friday morning at 9 o'clock I will take a bus to Lyon. Due to a personal mistake, I booked the wrong room with a check-in date of July 21 and check-out on the 22nd. I tried my best to change the room without losing the entire amount paid for the reservation. Unfortunately I was not given any chance. So, my first ever experience in France and even more so my first experience with the Ibis brand, I can say that it is terrible and without any understanding for the customer and it will definitely be my last experience with the Ibis brand. I fully accept the mistake, but I am extremely disappointed by the lack of respect and understanding on the part of Ibis. I hope that no one has to go through this experience. It must be taken into account that any customer mistake will be charged by this hotel.

Dear, Thank you for taking the time to tell us about your experience at the Ibis Paris Porte de Bercy. I am sorry that your experience did not meet your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Leyla Service commercial

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Other web-users rate our hotel

  • 281 reviews 6.1/10 Location
  • 650 reviews 4.4/10 Room
  • 463 reviews 6.8/10 Service
  • 13 reviews 5.5/10 WiFi
  • 333 reviews 4.4/10 Comfort
  • 255 reviews 4.6/10 Cleanliness
  • 194 reviews 8/10 Breakfast
  • 149 reviews 3.3/10 Vibe

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