ibis Paris Porte de Bercy

I pre-checked into the hotel so my key should have been ready, it wasn't and I had to check-in anyway. This took about 10 minutes. I then went to the bar just after 22.30 waited more than 5 minutes for service only to be told the kitchen was closed so no bar food available. Your literature and reception said otherwise, I was told to go back to reception and a discussion ensued. I was advised to use Uber eats but I don't have an account. I eventually got a glass of wine about 23.00 but was then asked to pay so the bar could close. I explained that I had arranged payment to my room but that was 'difficult for the bar so I had to pay direct. After a long day travelling this is not what I needed. The hotel is heavily stained, I think it is clean but hard to tell in places. I will not be returning.

Was disappointing giving the fact that I paid a lot and it was noth worth it! Horrible, noisy due to the highway, ,poorly isolated, you could hear all the noises from inside and outside as well,sink clogged, lighting installation makes horrible noise,smell of cigarettes smoke in the room covered then with cheap spray!!

Dear sir i didnt stay in hotel because i am in Indiaand waiting for my visa. I requested about refund but there is no response. This hotel charged 84 euros from my credit card. So please refund if possible. Thank

Hotel was very good, staff was all very nice.; from reception, breakfast and bar. the place is far from Bercy village which I thought we could have dinner but that was the only downside to us. The Baresto at the lobby are all a have nice staff and of course good food.

the location is not very ideal, have to take bus to get to the nearest metro station. The Ibis hotel is above of ibis budget rooms as it is in the same building. There is shopping mall besides the hotel. The room i got was okay. the bad thing was the door handle shaky and torn. One time when i came back to hotel the door was open.