ibis Paris Bercy Village 12th 3 stars

Customer review rating (ALL Rating) 4.3/5 2,317 reviews

ibis Paris Bercy Village 12th - Image 1
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Description

Hotel extras

  • Hotel in Bercy, near Accor Arena (800 m away), Gare de Lyon and Metro line 14

  • Restaurant, bar, breakfast and brunch with fresh products

  • Two meeting rooms measuring 538 sq.ft. and 323 sq.ft.

  • In the heart of Bercy Village: cinemas, bars, restaurants, park

  • Chromecast TV with Netflix access

Our accommodation(s)

Book this hotel
Room 1

Dreaming of a comfortable 15 m² room to rest after a busy day or evening? Enjoy a calm, serene stay in a room with two 90 cm beds at our hotel near Cour Saint-Émilion.

Max. number of persons
2
Area
From 15 m² / 161 sq ft

Bedding

Single bed(s) x2

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • RJ 11 Outlet
  • RJ 45 Outlet

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room

Bedding Facilities

  • Newspaper in room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 15 m² / 161 sq ft
  • Bedding 2 x Single bed(s)

Choose a bright room with a view of Paris for your stay in the capital. Relax in a bed 1.60 m wide, in 16 m² of space. From your terrace, admire the city in a new light.

Max. number of persons
2
Area
From 21 m² / 226 sq ft

Bedding

Double bed(s) x1

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • RJ 11 Outlet
  • RJ 45 Outlet

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room

Bedding Facilities

  • Newspaper in room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

We offer accessible 22 m² rooms with wheelchair-adapted bathrooms, wide doors, a desk and a 160 cm bed. Our hotel team is on hand to meet your needs.

Max. number of persons
2
Area
From 22 m² / 236 sq ft
Accessibility
Accessible room

Bedding

Double bed(s) x1

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Double Glazing

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call
  • Doorways provide 32” clear width
  • Thermostat no higher than 48” above floor
  • Light switches no higher than 48” above floor
  • Phone within 4 ft. of outlet
  • Flashing light for incoming telephone calls

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Hotel location

ibis Paris Bercy Village 12th

19, place des Vins de France
75012 PARIS
France

GPS:48.832316, 2.38663

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • 195 rooms
  • 5 rooms for people with reduced mobility
  • 3 family rooms
  • 17 connecting rooms
  • 195 non-smoking rooms
  • 8 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Entertainment

  • Football Table

Wi-Fi

  • WiFi at the hotel
  • High speed transmission line

Air conditioning

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Breakfast

  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine Additional charge

Business

2 Meeting rooms

Kiosk

Launching July 21, discover our new concept: the KIOSK! The kiosk is that special little place everyone knows. A neighborhood corner store that has always been there: open, familiar and accessible.

Cooking style
French
Chef name
Marc Dutilloy
Capacity
96
Accessibility
Accessible service
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Terrace
  • Thematic parties and animation

Payment

  • Cash
  • Credit card
  • Cheque
  • Luncheon voucher
  • Holiday voucher
  • Apple Pay
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Vinoteca
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Vegetarian menu

Launching July 21, discover our new concept: the KIOSK! The kiosk is that special little place everyone knows. A neighborhood corner store that has always been there: open, familiar and accessible.

Book

The Kiosk Food Bar welcomes you from 7am to 2am in a cozy and inviting atmosphere. Come relax, play guitar, work or simply have a drink while listening to pop, jazz or electro music.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,317 reviews

Customer review rating 4.5/5

Catherine P. Friends - Confirmed reviews ALL

Dear Catherine P. , Thank you for your kind words regarding your recent stay at ibis Paris Bercy Village 12ème. We are delighted to hear that you enjoyed the comfort of our rooms, the variety of breakfast options, and the hospitality of our staff. It is also gratifying to know that the location met your expectations, providing you with easy access to local attractions and transportation. We look forward to welcoming you back in the future. Best regards, ibis Paris Bercy Village 12ème

Customer review rating 4.0/5

Elina K. Solo - Confirmed reviews ALL

Dear Elina K. , Thank you for your kind words regarding your recent stay at ibis Paris Bercy Village 12ème. We are delighted to hear that you found our staff to be friendly and our rooms clean. It is our commitment to provide a comfortable experience for all our guests, and your positive feedback reaffirms our efforts. We look forward to welcoming you back in the future. Best regards, ibis Paris Bercy Village 12ème

Customer review rating 1.0/5

Troels J. Business - Confirmed reviews ALL

Dear Troels J. , Thank you for sharing your feedback regarding your recent stay. We sincerely apologize for the discomfort you experienced with the bedding, as our aim is to provide a restful environment for all guests. Your comments regarding temperature regulation and bedding materials have been duly noted, and we appreciate you bringing this to our attention. We hope you may consider giving us another chance in the future to provide you with a better experience. Goodbye and best wishes, ibis Paris Bercy Village 12ème

Customer review rating 3.5/5

Aungkhena K. Couples - Confirmed reviews ALL

Dear Aungkhena K. , Thank you for sharing your thoughts regarding your recent stay with us. We are pleased to hear that you appreciated our location and the convenience of nearby shopping and dining options. We understand that room sizes can vary, and we strive to offer comfortable accommodations tailored to our guests' needs. Your feedback is invaluable as we aim to enhance our guests' experiences in the future. Best regards, ibis Paris Bercy Village 12ème

Customer review rating 5.0/5

Sandra P. P. Business - Confirmed reviews ALL

Dear Sandra P., Thank you for taking the time to share your positive experience at ibis Paris Bercy Village 12ème. We are delighted to hear that you appreciated our convenient location, comfortable accommodations, and the delicious breakfast offerings. It is also wonderful to know that you had a swift check-in process. Your satisfaction is our top priority, and we look forward to welcoming you back in the future. See you soon, ibis Paris Bercy Village 12ème

Dear Catherine P. , Thank you for your kind words regarding your recent stay at ibis Paris Bercy Village 12ème. We are delighted to hear that you enjoyed the comfort of our rooms, the variety of breakfast options, and the hospitality of our staff. It is also gratifying to know that the location met your expectations, providing you with easy access to local attractions and transportation. We look forward to welcoming you back in the future. Best regards, ibis Paris Bercy Village 12ème

Customer review rating 4.0/5

Elina K. Solo - Confirmed reviews ALL

Very friendly staff, clean rooms, in general all good.

Dear Elina K. , Thank you for your kind words regarding your recent stay at ibis Paris Bercy Village 12ème. We are delighted to hear that you found our staff to be friendly and our rooms clean. It is our commitment to provide a comfortable experience for all our guests, and your positive feedback reaffirms our efforts. We look forward to welcoming you back in the future. Best regards, ibis Paris Bercy Village 12ème

Customer review rating 1.0/5

Troels J. Business - Confirmed reviews ALL

1 hotel i have staid in with rubbish disposable plastic under sheets on the bed that stops your body from ventilation and adjusting temperature. Stupidly warm. i travel more than 100 days for work every year and this is probably the worst sleep i have ever had in a hotel. one thing is shure i will never visit your hotel again

Dear Troels J. , Thank you for sharing your feedback regarding your recent stay. We sincerely apologize for the discomfort you experienced with the bedding, as our aim is to provide a restful environment for all guests. Your comments regarding temperature regulation and bedding materials have been duly noted, and we appreciate you bringing this to our attention. We hope you may consider giving us another chance in the future to provide you with a better experience. Goodbye and best wishes, ibis Paris Bercy Village 12ème

Customer review rating 3.5/5

Aungkhena K. Couples - Confirmed reviews ALL

The room is small, but Shopping & Food Area is very Near and Comfortably

Dear Aungkhena K. , Thank you for sharing your thoughts regarding your recent stay with us. We are pleased to hear that you appreciated our location and the convenience of nearby shopping and dining options. We understand that room sizes can vary, and we strive to offer comfortable accommodations tailored to our guests' needs. Your feedback is invaluable as we aim to enhance our guests' experiences in the future. Best regards, ibis Paris Bercy Village 12ème

Customer review rating 5.0/5

Sandra P. P. Business - Confirmed reviews ALL

Well located Comfortable stay Yummy Breakfast + quick check-in

Dear Sandra P., Thank you for taking the time to share your positive experience at ibis Paris Bercy Village 12ème. We are delighted to hear that you appreciated our convenient location, comfortable accommodations, and the delicious breakfast offerings. It is also wonderful to know that you had a swift check-in process. Your satisfaction is our top priority, and we look forward to welcoming you back in the future. See you soon, ibis Paris Bercy Village 12ème

Customer review rating 4.0/5

Christopher E. Couples - Confirmed reviews ALL

Friendly staff. Neat. Clean. Easy access

Dear Christopher E. , Thank you for your kind words regarding your recent stay at ibis Paris Bercy Village 12ème. We are thrilled to hear that you found our hotel to be a good value and appreciated the friendliness of our staff. Cleanliness and easy access are priorities for us, and your recognition of these aspects is greatly valued. We look forward to welcoming you back in the future. Best regards, ibis Paris Bercy Village 12ème

Customer review rating 3.0/5

Xuemei Z. Business - Confirmed reviews ALL

Sandra is not professional,she did not arrange a quiet room for me even I politely requested. It was early morning,I paid early check-in fee,so there could be quiet rooms,however she ignored my request. Secondly、she did not make the room card accessible for the rest day、after 12pm、we need to renew the room card which means the card did not remain useful even for one day.

Dear Xuemei Z. , Thank you for sharing your feedback regarding your recent stay with us. I appreciate your comments about our location, and I apologize for the inconvenience you experienced regarding your room assignment and the access card. While we strive to accommodate all requests, I regret that we were unable to meet yours. Your input is valuable, and I will ensure it is shared with our team for future consideration. Hoping to see you again soon and give you full satisfaction, ibis Paris Bercy Village 12ème

Customer review rating 5.0/5

Sabina G. Solo - Confirmed reviews ALL

Hotel location is very convenient, right next to metro station. Reception and breakfast staff were great. Room was clean, but I found receipt under the bed after previous guest(not so far I saw that when first enter the room), so check the room more carefully

Dear Sabina G. , Thank you for your positive feedback regarding your stay at ibis Paris Bercy Village 12ème. We appreciate your kind words about our staff and the convenience of our location. We take cleanliness very seriously, and I apologize for the oversight you encountered. Your comments will be addressed with our housekeeping team to ensure thorough checks are conducted in the future. Thank you once again for your valuable insights. Best regards, ibis Paris Bercy Village 12ème

Customer review rating 5.0/5

Cecile S. Friends - Confirmed reviews ALL

I stayed here for a weekend in Paris and it was perfect

Dear Cecile S. , Thank you for taking the time to share your positive experience at ibis Paris Bercy Village 12ème. We are delighted to hear that you found our location convenient and enjoyed the comfort of our beds during your weekend stay. It is our aim to provide a pleasant atmosphere for all our guests, and your feedback is greatly appreciated. We look forward to welcoming you back in the future. Best regards, ibis Paris Bercy Village 12ème

Customer review rating 4.0/5

Chris W. Couples - Confirmed reviews ALL

A nice hotel, well positioned and providing good value for money. The only bug was a bathroom door that was difficult to close and became impossible as our stay progressed.

Customer review rating 4.0/5

Jenni J. Couples - Confirmed reviews ALL

Check in great and super organised. The room was super tiny but ok

Customer review rating 2.0/5

Nikolaos M. Business - Confirmed reviews ALL

So small rooms, so old!! The cleaning service not good. They didn't even left towels on one day.

Dear Nikolaos, Thank you for your feedback regarding your recent stay. I regret to hear that the room size and cleanliness did not meet your expectations, particularly in relation to the towel service. Your comments will be noted as we strive to improve guest experiences. Sincerely, Olivia

Customer review rating 4.0/5

Alexandra G. Business - Confirmed reviews ALL

Good value for money

Dear Alexandra G. , Thank you for your kind feedback regarding your recent stay at ibis Paris Bercy Village 12ème. We are pleased to hear that you found our location convenient and considered our services to be a good value for money. Your satisfaction is important to us, and we strive to provide a positive experience for all our guests. Hoping to welcome you again soon, ibis Paris Bercy Village 12ème

Customer review rating 2.0/5

Michael F. Couples - Confirmed reviews ALL

Room was comfortable and hotel was well-located. However, we were awoken by the alarm incident on August 16 which was obviously a large big disturbance in terms of our trip. While I understand that this was an unexpected incident for the hotel, I was disappointed that no gesture of compensation was made for the trouble caused. Considering the circumstances, we would have expected some kind of gesture from the establishment.

Customer review rating 4.5/5

Shah J. Friends - Confirmed reviews ALL

Well located hotel, comfortable room, friendly staff

Customer review rating 4.0/5

Richard H. Solo - Confirmed reviews ALL

It was a good stay. Despite being very familiar with Paris, I'd never before been to Bercy Village - I enjoyed the place. Weather was hot , not sure the a/c in room was too great (temp stuck around 80 despite it being continually on). Room was quiet & wifi was fine. Didn't eat in hotel (only had a coffee)...

Dear Richard H. , Thank you for sharing your positive experience at ibis Paris Bercy Village 12ème. We are delighted to hear that you enjoyed your stay and discovered the charm of Bercy Village. Your feedback regarding the air conditioning has been duly noted, and we appreciate your understanding. We hope to welcome you back in the future for a more enjoyable stay, possibly with a chance to experience our dining options. See you soon, ibis Paris Bercy Village 12ème

Customer review rating 5.0/5

Stewart M. Couples - Confirmed reviews ALL

Fantastic

Dear Stewart M. , Thank you for your kind words about our location, staff, and breakfast. We are pleased to know you had a fantastic experience. Best regards, ibis Paris Bercy Village 12ème

Customer review rating 4.5/5

Sai K. Families - Confirmed reviews ALL

Evey thing as expected from Ibis stay

Hi Sai, Thanks for your kind words! We're thrilled to hear you enjoyed our location and your stay. We look forward to welcoming you back soon. ibis Paris Bercy Village 12ème

Customer review rating 2.5/5

Anonymous Couples - Confirmed reviews ALL

Check-in was delayed because they couldn't find my booking reservation. They wanted to charge me again. I showed them all the receipts and explained that I only needed to pay the city tax. I paid the tax, but at check-out they tried to charge me the same tax again. I don't think the fault lies with the staff. It seemed to me like a hotel system error or disorganization.

Customer review rating 5.0/5

Catherine B. Friends - Confirmed reviews ALL

Nickel

Chère Catherine B. -P., Nous vous remercions pour vos commentaires positifs concernant notre emplacement et la propreté de notre établissement. Votre satisfaction est notre priorité. Cordialement, ibis Paris Bercy Village 12ème

Other web-users rate our hotel

  • 1,206 reviews 9.6/10 Location
  • 1,430 reviews 5.3/10 Room
  • 1,266 reviews 8.5/10 Service
  • 16 reviews 8.6/10 WiFi
  • 575 reviews 8.1/10 Breakfast
  • 502 reviews 6.5/10 Cleanliness
  • 248 reviews 5.8/10 Value
  • 59 reviews 5.9/10 Bar

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