ibis Paris Bercy Village 12th 3 stars

Customer review rating (ALL Rating) 4.4/5 2,531 reviews

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ibis Paris Bercy Village 12th - Image 1
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19, place des Vins de France, 75012 PARIS, France

Description

Hotel extras

  • Hotel in Bercy, near the Accor Arena (800 m away)

  • Restaurant, bar, breakfast and brunch with fresh products

  • Two meeting rooms measuring 538 sq.ft. and 323 sq.ft.

  • In the heart of Bercy Village: cinemas, bars, restaurants, park

  • Close to metro line 14 and Gare de Lyon

Our accommodation(s)

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Hotel location

ibis Paris Bercy Village 12th

19, place des Vins de France
75012 PARIS
France

GPS:48.832316, 2.38663

Telephone
Fax +33 1 49 28 06 20

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

DISTRICT B

Taste fresh, healthy and gourmet produce in our Green Key certified hotel. Enjoy our chefs colorful streetonomie cuisine with spices and herbs, served at our Paris Bercy Village restaurant!

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  2,531 reviews

TripAdvisor Rating  4.0/5  2,075 reviews

Certificate of excellence 2023

Great Staffs

Customer review rating 4.5/5

Rick L. Business - Confirmed reviews ALL

Alex, one of the staff in the reception, did a great job accommodating our request during our stay.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and we will share your compliments to Alex. Hope to see you again very soon. Sincerely, Olivia.

Well located

Customer review rating 4.0/5

Julien Solo - Confirmed reviews ALL

I booked this hotel because it was the better ranked regarding quality, cleanness, service in the area.

Hello, Thank you for taking the time to share your opinion. Your comments are valuable and will help us improve our services. We look forward to seeing you again soon, Best regards, Olivia.

Well Located but Average Stay

Customer review rating 3.0/5

Manish Business - Confirmed reviews ALL

Location is very good but its not value for money. Even basic amenities like drinking water, glasses, hot water machine etc.. were not provided.

Hello, thank you for your comment. We are sorry to learn that some points did not meet your expectations. Your feedback is valuable to us in helping us improve, and we hope to provide you with a more satisfying experience on your next visit. Best regards, Olivia.

Nice staff, well located

Customer review rating 5.0/5

Ashok C. Couples - Confirmed reviews ALL

Thank you to the Welcoming staff. overall it was a great experience.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Olivia.

Location is the only positive aspect

TripAdvisor rating 3.0/5

eva1134 TripAdvisor review

We stayed there for 6 nights because of its proximity to the Accor Arena for the tennis tournament. The location of the hotel is great. It’s just next to the Bercy village that has many restaurants, stores and a Carrefour grocery store. It’s a 10-15 minutes walk to the Accor Arena. The walk can be quite scary if it’s dark outside, but it’s fine during the day. The staff was polite but not very welcoming. We came back several times to our rooms around 3pm and they weren’t cleaned yet. They didn’t change the sheets for the entire stay (we found out that you have to ask, otherwise it won’t get done). Only 3 towels per room for 2 guests, and one of these towels is a small face towel. We asked for extra towels but never got them. The room smelled like cigarettes although it was a nonsmoking floor. There was only one tiny trash can in the entire room. I’d recommend staying here only if location is your priority, otherwise it’s not worth the price. There are much better hotels in Paris for the same price.

Hello Eva, Thank you for taking the time to share your feedback. We’re pleased to hear that our location near the Accor Arena and Bercy Village was convenient for your stay. However, we regret that some aspects of your experience fell short of expectations. Please accept our apologies for the delay in room cleaning and any inconvenience caused by the towel supply and room odor. We’ll use this feedback to address these points with our team to improve our service. Thank you for your comment and we hope to have the opportunity to provide you with a more enjoyable experience in the future. Warm regards, Olivia.

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Other web-users rate our hotel

  • 1,356 reviews 9.6/10 Location
  • 1,634 reviews 5.7/10 Room
  • 1,332 reviews 9.1/10 Service
  • 24 reviews 8.4/10 WiFi
  • 669 reviews 8.8/10 Breakfast
  • 613 reviews 7.4/10 Cleanliness
  • 280 reviews 5.2/10 Value
  • 230 reviews 6.9/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.