ibis Paris Bercy Village 12th Hotel 3 stars

Weekend away with rugby friends. I cannot fault the hotel. It suited our requirements perfectly.

As always a wonderful,warm experience, ever friendly staff and super renovation

The room smelt slightly of cigarettes and the smoke alarm had been covered over with tin foil rendering it useless, I’m guess the Balcony room I upgraded to was a mistake as it must have been used for by smokers and had made the room smell and possibly had set the alarm off in the past hence the covered up smoke alarm!

Poor Breakfast costing over 10 E while close by cafe are more cheaper but company does not pay back if not at the hotel. TV only french channels while all other hotels provide channels in different languages

Good and affordable hotel close to Bercy and Accor arena. I booked there since I was in Paris for the NBA games at it was a good experience. Room are ok and bath is clean. Staff is friendly and professional

The hotel is well located for my business purposes, although the quality of the room is average, very small, even difficult to move within it. I'd appreciate to have some details in the bathroom (for example, shampoo, instead of one for all bath gel). The breakfast wasn't bad but there was no orange juice because "they didn't receive it on time".

Overall good stay for money. However, there was not a single English speaking channel on TV. During the visit all Paris transport was affected by strikes, and it was horrible experience to move form one Landmark to another. Why hotel does not have just single English speaking TV channel - meaning for example FRANCE 24 (In English), so guests could have a glimpse of what is going in the Paris, particularly with transport strikes. On the other side - Hotel TV had 24 hours Chinese speaking channel, although I did not see for 7-day stay, even one Chinese speaking quests. All quests spoke either French or English Please add 1 English speaking channel on your TV set, so quests could have some info on news in the city and France- at least FRANCE24 (In English)

Many thanks for taking my silent room request into account, we had a room at the top floor not facing the street. The room is usual Ibis room, super comfortable bed, good enough space in the room for two people. I would stay again if I ever visit Paris. Thank you.

It is at least the 5th time I stay in this hotel and I am always satisfied of my choice. Perfect location, 2 minutes far from the metro station and in a pedestrian area, full of restaurants and cafès.

when there is riot and strike during on 5th December till 10th December; i been called for cancellation directly to the Ibis Paris Bercy on 6th and been taken up with verbal agreed but never respond in writing since then moreover follow by my email to accor's provided email address. it is call hotel services? just want to sell the room and money taken not bother on the customer request.

Simple et sobre

My first visit to France. Location was close to office where meetings were occurring. Stay was pleasant.

The room would not heat up properly and the shower turned boiling hot randomly. There was no toilet scrubber in the bathroom so dirty marks in the bowl were disgusting to clean with paper.

Good breakfast and locations. Room OK. Could be better if it had a kettle. The bar only serves coffee and clear tea. Would like them to serve English Breakfast tea (including the milk). I'm sure I'm not he only English Guest. Otherwise, really helpful staff.

Very nice hotel, great staff, with a very serious issue with hot water in the shower