ibis Paris Bercy Village 12th 3 stars

Customer review rating (ALL Rating) 4.4/5 2,934 reviews

19, place des Vins de France, 75012 PARIS, France

Hotel extras

  • Near the Accor Arena

  • Congenial terrace, ambient music in the afternoon.

  • Adjoining rooms upon request

  • Restaurant and District B bar: friendly, natural and full of fizz.

  • Brand new hotel!

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Hotel location

ibis Paris Bercy Village 12th

19, place des Vins de France
75012 PARIS
France

GPS:48.832316, 2.38663

Telephone
Fax +33 1 49 28 06 20

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

District B

Come to District B to lounge, play, work alone or with others, drink, eat, and chat. Fresh, healthy, gourmet products to delight all.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,934 reviews

TripAdvisor Rating  4.0/5  2,054 reviews

Certificate of excellence 2023

Customer review rating 3.0/5

Ea Couples - Confirmed reviews ALL

Good location, was not too impressed with the room. They were small and not the best. Bed was very uncomfortable, some sort of plastic cover.

Thank you for taking the time to share your comments. We are sorry to hear that you did not fully enjoy your stay, Please know that we are always open to any comments or remarks you may have. In addition, I hope that we will have the opportunity to give you an experience that reflects the values of our institution during your next visit. Sincerely, Amine AZAHAF - Sales and Customer Experience Manager

Tiny tiny and noisy rooms

TripAdvisor rating 1.0/5

Trekker2020 Families - TripAdvisor review

Super tiny and very basic rooms, even for an Ibis. Most rooms are connecting rooms and you can hear your neighbors as if they were standing next to you. Quite disturbing. There was also construction noise that lasted for four days of our week long visit. Nothing redeeming about this hotel. I wouldn’t stay there again and strongly recommend others to consider other options.

Thank you for taking the time to write to us. We are sorry that your experience in our hotel was below your expectations. Please note that this does not reflect the quality of our institution. Please accept our apologies. Concerning the connecting rooms we have only on 1 of the 8 floors of our hotel, your remark has been taken into account regarding the sound insulation of these, works are planned during the year We hope to have the chance to welcome you back to show you our know-how. Respectfully, Amine AZAHAF – Sales and Customer Experience Manager

Great location

Customer review rating 4.0/5

Steve W. Families - Confirmed reviews ALL

Clean quiet and comfortable rooms. The front desk staff were very friendly, professional, and efficient. We would definitely stay there again.

Hello, We very much appreciate your comments regarding your stay at the ibis Paris Bercy Village 12ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous on ! Sincerely, Amine AZAHAF – Sales and Customer Experience Manager

Good stay

Customer review rating 4.0/5

Lesley W. Business - Confirmed reviews ALL

I love the renovations! The hotel has a funky look about it which is fun. It clearly a business hotel. The rooms are very small but the bed is comfortable and clean. The bathroom is also suitable. My shower mixer was a bit tempremental but all in all it was fine. It would have been nice to have a safe as well as to be able to make some coffee. I notice there is no water offered either.

Hello, We very much appreciate your comments regarding your stay at the ibis Paris Bercy Village 12ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous on ! Sincerely, Amine AZAHAF – Sales and Customer Experience Manager

Customer review rating 1.0/5

Anonymous Families - Confirmed reviews ALL

Our first morning there was a thief operating in the hotel..handbag was stolen.. Note the handbag was NOT left unattended at any time. Hotel staff unhelpful

Thank you for taking the time to write to us. We are sorry that your experience in our hotel was below your expectations. Please note that this does not reflect the quality of our institution. Please accept our apologies. We hope to have the chance to welcome you back to show you our know-how. Respectfully, Amine AZAHAF – Sales and Customer Experience Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,357 reviews 9.6/10 Location
  • 1,610 reviews 5.9/10 Room
  • 1,360 reviews 9/10 Service
  • 22 reviews 8.2/10 WiFi
  • 686 reviews 8.3/10 Breakfast
  • 624 reviews 7.6/10 Cleanliness
  • 246 reviews 8.7/10 Vibe
  • 65 reviews 7/10 Bar

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