Adagio Access Paris Porte de Charenton Aparthotel 2 stars

Customer review rating (ALL Rating) 4.2/5 1,026 reviews

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Description

Hotel extras

  • At the gates of Paris

  • Near the Bois de Vincennes

  • Residential and quiet area

  • Private indoor parking

  • 24-hour reception

Our accommodation(s)

Book this hotel
Room 1

Superior studio for 2 people with a double bed and topper. Fully equipped kitchen with a Nespresso machine, air-conditioning, free WiFi, TV, bathroom with toilet, Bluetooth speaker® and Chromecast.

Max. number of persons
2

Bedding

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee maker
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen maintenance kit
  • Microwave
  • Pots/Pans/Dishes
  • Nespresso machine
  • Crockery and cooking utensils

Bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • 26'/66 cm screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Safe deposit box in room

Comfort Features

  • Alarm clock
  • Double Glazing
  • Opening windows
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Working Area

  • Business Desk
  • 2 pers. max
  • Bedding 1 x Double bed(s)

Apartment

Apartment with 2 bedrooms for 6 people

Lounge, 2 rooms with double beds and/or /single beds, fully equipped kitchen, desk, telephone, bathroom with bathtub or shower and WC, TV, high-speed Internet.

Max. number of persons
6
Area
From 50 m² / 538 sq ft

Bedding

Double bed(s) x2

Double sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen maintenance kit
  • Microwave
  • Pots/Pans/Dishes
  • Crockery and cooking utensils

Bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • 26'/66 cm screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Safe deposit box in room

Comfort Features

  • Alarm clock
  • Double Glazing
  • Opening windows
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Working Area

  • Business Desk

Hotel location

Adagio Access Paris Porte de Charenton Aparthotel

203 rue de Paris
94220 CHARENTON-LE-PONT
France

GPS:48.829319, 2.401215

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property
  • 134 rooms
  • 16 rooms for people with reduced mobility
  • 134 non-smoking rooms
  • 7 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French

Reduced mobility Facilities

100% Non Smoking Property

Entertainment

  • Football Table

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Pets

Pets allowed

Catering

Breakfast

  • Children
  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine Additional charge
  • On site
  • Indoor parking
  • Public
  • Parking pricing: 20.00 € 20 EUR Per day

  • Parking for a month
  • Parking for a week

2 breakfasts

Non contractual photo

  • Hot Breakfast
  • Cold breakfast

Buffet

Services

  • Cold breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,026 reviews

Customer review rating 5.0/5

Miloradovic K. Friends - Confirmed reviews ALL

Dear K. Miloradovic, Thank you for your delightful feedback regarding your recent stay at Aparthotel Adagio Access Paris Porte de Charenton. It is wonderful to hear that you found our location convenient and the neighborhood to your liking. We pride ourselves on maintaining a clean and comfortable environment for our guests, and it is gratifying to know that you appreciated our facilities, including the relaxation area by the reception. Your kind words are highly valued, and we look forward to welcoming you back on your next visit to Paris. Samir Yaou, Director - General Manager

Customer review rating 3.0/5

Marko L. Families - Confirmed reviews ALL

Dear Marko L., Thank you for taking the time to share your feedback. We are sorry to hear that your arrival experience did not meet your expectations. We sincerely regret if the interaction at check-in made you feel uncomfortable, as this is certainly not the level of service we aim to provide. Regarding the accommodation, we would however like to clarify that the room provided was not located in the basement and that it was the room category corresponding to the reservation made, namely the 1-bedroom apartment with a sofa bed. We are therefore sorry for any misunderstanding regarding the type of accommodation reserved. We also take note of your comments regarding the room's natural light and view, and will take them into consideration as part of our ongoing efforts to improve our guests' experience. Thank you again for your feedback. We hope to have the opportunity to welcome you again and provide you with a more positive experience. Kind regards, Samir Yaou, Director - General Manager

Customer review rating 5.0/5

Petit A. Families - Confirmed reviews ALL

Chère A., Je vous remercie sincèrement pour vos commentaires positifs concernant l'emplacement et la qualité de votre studio. Nous sommes ravis que votre séjour ait été à la hauteur de vos attentes. Samir Yaou, Directeur - General Manager

Customer review rating 4.5/5

Anton S. Families - Confirmed reviews ALL

Уважаемый Антон Сюрсин, Благодарим Вас за положительный отзыв о нашем расположении. Мы рады, что Вы остались довольны своим пребыванием в Aparthotel Adagio Access Paris Porte de Charenton. С уважением, Самир Яу, Директор - Генеральный менеджер

Customer review rating 4.5/5

Chris B. Couples - Confirmed reviews ALL

Dear Chris B., Thank you for your kind words regarding your stay at Aparthotel Adagio Access Paris Porte de Charenton. We are delighted to hear that you had a pleasant experience and that all met your expectations. We look forward to welcoming you back in the future. Samir Yaou, General Manager

Dear K. Miloradovic, Thank you for your delightful feedback regarding your recent stay at Aparthotel Adagio Access Paris Porte de Charenton. It is wonderful to hear that you found our location convenient and the neighborhood to your liking. We pride ourselves on maintaining a clean and comfortable environment for our guests, and it is gratifying to know that you appreciated our facilities, including the relaxation area by the reception. Your kind words are highly valued, and we look forward to welcoming you back on your next visit to Paris. Samir Yaou, Director - General Manager

Customer review rating 3.0/5

Marko L. Families - Confirmed reviews ALL

Reception on check in was not customer oriented, we had early check in booked, we arrived around 11am, receptionist ask I paid only this amount for my stay and looked me as mocked face ? She also gave me a room I had not booked as we needed 1 bedroom and sofa bed apartment. We go basement room, we made it work, even though i did not have much daylight or even view? When we check out there was different receptionist, who were surprised we have stayed at room 5 ?

Dear Marko L., Thank you for taking the time to share your feedback. We are sorry to hear that your arrival experience did not meet your expectations. We sincerely regret if the interaction at check-in made you feel uncomfortable, as this is certainly not the level of service we aim to provide. Regarding the accommodation, we would however like to clarify that the room provided was not located in the basement and that it was the room category corresponding to the reservation made, namely the 1-bedroom apartment with a sofa bed. We are therefore sorry for any misunderstanding regarding the type of accommodation reserved. We also take note of your comments regarding the room's natural light and view, and will take them into consideration as part of our ongoing efforts to improve our guests' experience. Thank you again for your feedback. We hope to have the opportunity to welcome you again and provide you with a more positive experience. Kind regards, Samir Yaou, Director - General Manager

Customer review rating 5.0/5

Petit A. Families - Confirmed reviews ALL

Beau studio

Chère A., Je vous remercie sincèrement pour vos commentaires positifs concernant l'emplacement et la qualité de votre studio. Nous sommes ravis que votre séjour ait été à la hauteur de vos attentes. Samir Yaou, Directeur - General Manager

Customer review rating 4.5/5

Anton S. Families - Confirmed reviews ALL

Super

Уважаемый Антон Сюрсин, Благодарим Вас за положительный отзыв о нашем расположении. Мы рады, что Вы остались довольны своим пребыванием в Aparthotel Adagio Access Paris Porte de Charenton. С уважением, Самир Яу, Директор - Генеральный менеджер

Customer review rating 4.5/5

Chris B. Couples - Confirmed reviews ALL

all was good

Dear Chris B., Thank you for your kind words regarding your stay at Aparthotel Adagio Access Paris Porte de Charenton. We are delighted to hear that you had a pleasant experience and that all met your expectations. We look forward to welcoming you back in the future. Samir Yaou, General Manager

Customer review rating 4.5/5

Bjorn T. Families - Confirmed reviews ALL

The room was nice and clean, the staff friendly and attenative.

Dear Bjorn T., Thank you for your kind words regarding your recent stay at our hotel. We are pleased to hear that you enjoyed the apartment and found our staff to be attentive. We look forward to welcoming you and your family back in the future. Walid Directeur adjoint

Customer review rating 5.0/5

Consie L. Families - Confirmed reviews ALL

Our 5-day stay was very pleasant and comfortable. We were satisfied with everything that came with our hotel room, especially the dining facilities. Our room was neat, tidy and clean. The staff were professionally nice, approachable and very accommodating. The free cold lemon water and croissants in the reception lobby were a lovely gesture. We would certainly go back here!

Dear Consie L., Thank you for your kind feedback regarding your recent stay at Aparthotel Adagio Access Paris Porte de Charenton. We are delighted to hear that you found your room comfortable and our staff accommodating. It is also wonderful to know that you enjoyed our complimentary offerings in the lobby. Your satisfaction is of utmost importance to us, and we look forward to welcoming you back in the future. Samir Yaou, Director - General Manager

Customer review rating 4.0/5

Helene G. Solo - Confirmed reviews ALL

People were nice. The place was cleaned and I enjoyed

Dear Helene G., Thank you for your kind words regarding the location, comfort, and cleanliness of our establishment. It is gratifying to know that our team's efforts contributed to your enjoyable experience. We hope to welcome you back on your next visit. Samir Yaou, General Manager

Customer review rating 1.5/5

Sameh A. Families - Confirmed reviews ALL

The mattress was very bad and the sofa bed also was very bad condition

Dear Sameh a., Thank you for your feedback regarding your recent stay. I regret to hear that the comfort of your mattress and sofa bed did not meet your expectations. Your comments are valuable, and I appreciate you bringing this to our attention. Samir Yaou, General Manager

Customer review rating 3.5/5

Samantha G. Friends - Confirmed reviews ALL

The hotel was pleasant, had clean linen and nice size wet room. The only problem was the bathroom drain smelt terrible and the bedroom floor was dirty to walk on. Other than that it was adequate for what we wanted

Dear Samantha G., Thank you for your feedback. I am pleased to hear that you found our hotel pleasant and the accommodations satisfactory. However, I regret to learn about the issues you experienced with the bathroom drain and the bedroom floor cleanliness. Your comments will be taken into consideration for future improvements. Samir Yaou, Director - General Manager

Customer review rating 4.5/5

Chantal H. G. Families - Confirmed reviews ALL

Everything went fine except for check out where I was asked to pay additional fee which was supposed to be paid up front and the front desk girl was not pleasant, very disrespectful 😡 otherwise everything went well specially the lady at the reception I spoke to when I arrived very nice( great customer service).

Customer review rating 4.0/5

Nicholas W. Couples - Confirmed reviews ALL

Great mattress, perhaps a choice of pillows? A refresh of the decor, might be good soon but all super clean, staff lovely, welcoming and secure environment,

Dear Nicholas W., Thank you for your kind words regarding our location, cleanliness, and the friendliness of our staff. We appreciate your suggestion about pillow options and decor updates, as guest feedback is invaluable in enhancing our services. Samir Yaou, Directeur - General Manager

Customer review rating 4.0/5

Sohit U. Solo - Confirmed reviews ALL

Good experience.

Customer review rating 1.0/5

Andrea S. Business - Confirmed reviews ALL

I booked the Adagio Access for the price and the convenience of the kitchenette (fridge, microwave, and dishes), which was helpful for a long stay. However, the room itself was very disappointing and made it difficult to rest well at the hotel. The "walk-in shower" described on the app was actually a hand-held sprayer directly next to the toilet with no stall or barrier. This meant the entire bathroom floor stayed wet and unsanitary, and that water from around the toilet could mix with where I was standing for the shower. When I asked for a rubber mat or a room change, the staff provided only a towel and stated all rooms were the same. I had to spend my first night looking for shower shoes, which cost me 30 Euros. However, I've since seen that the app shows a bathroom with a shower stall, so I don't know why I was told there were no other options when the hotel wasn't sold out and the staff member didn't even look it up. There was also significant mold on the bathroom grout and a heavy musty odor both in the bathroom and bedroom. This made my allergies and asthma worse all week and made it difficult to sleep. The hotel should provide more upfront information about what to expect for the stay and offer flexibility to change if there are other options. The lobby and breakfast area were nice, but that doesn't make up for dirty, musty rooms. The hotel partly ruined my trip in Paris because I was so uncomfortable in my room.

Dear Andrea S., Thank you for sharing your feedback regarding your recent stay at Aparthotel Adagio Access Paris Porte de Charenton. I sincerely apologize for the inconveniences you encountered during your visit. It is regrettable to hear that the room quality did not meet your expectations. We strive to provide a comfortable environment for our guests, and I understand that the shower arrangement and bathroom conditions fell short. Your comments about the mold and odor are concerning, and I assure you that maintaining cleanliness is a priority for us. Regarding the flexibility of room options, I appreciate your perspective and will review our communication processes to ensure that our guests are better informed about their accommodations. I am glad to hear that you found our lobby and breakfast area pleasant, but I understand that this does not compensate for your discomfort in your room. Thank you once again for your valuable feedback. We hope for the opportunity to provide you with a more satisfactory experience in the future. Samir Yaou, Director - General Manager

Customer review rating 3.0/5

Eva S. Families - Confirmed reviews ALL

Lift constantly broken. 20th wedding anniversary, asked for a room to view the city/Eiffel tower, didnt get it. Breakfast poor, had to beg for top-ups every single morning. 3 weeks on and still waiting for refund for the breakfast

Dear Eva S., Thank you for sharing your experience. I am pleased to hear that you appreciated our location and spacious accommodations. However, I regret the issues you encountered with the lift and breakfast service, as well as the delay regarding your refund. Your feedback is invaluable to us. Samir Yaou, Director - General Manager

Customer review rating 3.5/5

Clive J. Families - Confirmed reviews ALL

Staff friendly, rooms ok, bed not so comfortable

Customer review rating 1.5/5

Rares S. Business - Confirmed reviews ALL

Bad smell from the bathroom. Shower not as advertised. No fan in the bathroom so a lot of humidity. Room ok.

Customer review rating 4.5/5

Marina R. 6. I. Couples - Confirmed reviews ALL

Simple and small apartment but very comfortable with easy access to public transport. Auchan supermarket very close and having a kitchen was a plus.

Customer review rating 2.0/5

Kashyap A. Business - Confirmed reviews ALL

- The reception manager was not available most of the time. Some other person was available but he/she was not able to solve all topics. - The rooms were not cleaned. - Fresh Towels were not provided each day. - Trash was not taken out during my stay. - The Breakfast was very average and not many options. It seems the bread were bought from a local supermarket. -

Dear Kashyap A., Thank you for taking the time to share your feedback following your stay with us. First of all, please accept our sincere apologies for the inconveniences you experienced. Regarding the availability at the reception, we are sorry if you felt a lack of support. Our team remains committed to assisting all our guests, and your feedback will help us reinforce our presence and responsiveness. Concerning the housekeeping service, we would like to clarify that cleaning is performed on a weekly basis, in line with the Adagio concept of aparthotels, which offers guests greater independence. However, additional cleaning services, fresh towels, and waste collection are available upon request at the reception. We regret if this information was not clearly communicated upon your arrival. We also take note of your comments regarding the breakfast. Your feedback has been shared with our team in order to review the variety and quality of the offer, as guest satisfaction remains one of our top priorities. Please be assured that your remarks are taken very seriously and will help us improve our services. We hope to have the opportunity to welcome you again and provide you with a much better experience. Kind regards, Samir Yaou, Director - General Manager

Customer review rating 3.5/5

Mert A. Couples - Confirmed reviews ALL

The ac was not functionin very well, there were not any hotel slippers and there were not any shower cabin, it was an open shower. Besides these the staff was super polite, room was clean and hotel is like 7 minutes far from metro (line 8 and usable for most landmarks) by walking.

Other web-users rate our hotel

  • 917 reviews 8.9/10 Location
  • 1,270 reviews 5.7/10 Room
  • 1,107 reviews 8.6/10 Service
  • 19 reviews 5/10 WiFi
  • 465 reviews 6.8/10 Cleanliness
  • 218 reviews 3.5/10 Vibe
  • 178 reviews 6.6/10 Breakfast
  • 138 reviews 4.9/10 Food

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