Adagio Access Paris Porte de Charenton Aparthotel 2 stars

Customer review rating (ALL Rating) 4.2/5 1,024 reviews

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203 rue de Paris, 94220 CHARENTON-LE-PONT, France

Description

Hotel extras

  • At the gates of Paris

  • Near the Bois de Vincennes

  • Residential and quiet area

  • Private indoor parking

  • 24-hour reception

Our accommodation(s)

Book this hotel
Room 1
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Studio

Superior Studio for 2 people (Large)

Photo out of - Superior Studio for 2 people (Large)

Superior studio for 2 people with a double bed and topper. Fully equipped kitchen with a Nespresso machine, air-conditioning, free WiFi, TV, bathroom with toilet, Bluetooth speakerÂź and Chromecast.

Max. number of persons
2

Bedding

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee maker
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen maintenance kit
  • Microwave
  • Pots/Pans/Dishes
  • Nespresso machine
  • Crockery and cooking utensils

Bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • 26'/66 cm screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Safe deposit box in room

Comfort Features

  • Alarm clock
  • Double Glazing
  • Opening windows
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Working Area

  • Business Desk
  • 2 pers. max
  • Bedding 1 x Double bed(s)
See availabilities

Apartment

Apartment with 2 bedrooms for 6 people

Photo out of - Apartment with 2 bedrooms for 6 people

Lounge, 2 rooms with double beds and/or /single beds, fully equipped kitchen, desk, telephone, bathroom with bathtub or shower and WC, TV, high-speed Internet.

Max. number of persons
6
Area
From 50 mÂČ / 538 sq ft

Bedding

Double bed(s) x2

Double sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen maintenance kit
  • Microwave
  • Pots/Pans/Dishes
  • Crockery and cooking utensils

Bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • 26'/66 cm screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Safe deposit box in room

Comfort Features

  • Alarm clock
  • Double Glazing
  • Opening windows
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Working Area

  • Business Desk
See availabilities

Hotel location

Adagio Access Paris Porte de Charenton Aparthotel

203 rue de Paris
94220 CHARENTON-LE-PONT
France

GPS:48.829319, 2.401215

Telephone
Fax +33 1 58 73 64 01

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property
  • 134 rooms
  • 16 rooms for people with reduced mobility
  • 134 non-smoking rooms
  • 7 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French

Reduced mobility Facilities

100% Non Smoking Property

Entertainment

  • Football Table

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Pets

Pets allowed

Catering

Breakfast

  • Children
  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine Additional charge
  • On site
  • Indoor parking
  • Public

  • Parking pricing: 20 EUR 20 EUR Per day
  • Parking for a month
  • Parking for a week

2 breakfasts

Non contractual photo

  • Hot Breakfast
  • Cold breakfast

Buffet

Services

  • Cold breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,024 reviews

Customer review rating 4.5/5

Chris B. Couples - Confirmed reviews ALL

Dear Chris B., Thank you for your kind words regarding your stay at Aparthotel Adagio Access Paris Porte de Charenton. We are delighted to hear that you had a pleasant experience and that all met your expectations. We look forward to welcoming you back in the future. Samir Yaou, General Manager

Customer review rating 4.5/5

Bjorn T. Families - Confirmed reviews ALL

Dear Bjorn T., Thank you for your kind words regarding your recent stay at our hotel. We are pleased to hear that you enjoyed the apartment and found our staff to be attentive. We look forward to welcoming you and your family back in the future. Walid Directeur adjoint

Customer review rating 5.0/5

Consie L. Families - Confirmed reviews ALL

Dear Consie L., Thank you for your kind feedback regarding your recent stay at Aparthotel Adagio Access Paris Porte de Charenton. We are delighted to hear that you found your room comfortable and our staff accommodating. It is also wonderful to know that you enjoyed our complimentary offerings in the lobby. Your satisfaction is of utmost importance to us, and we look forward to welcoming you back in the future. Samir Yaou, Director - General Manager

Customer review rating 4.0/5

Helene G. Solo - Confirmed reviews ALL

Dear Helene G., Thank you for your kind words regarding the location, comfort, and cleanliness of our establishment. It is gratifying to know that our team's efforts contributed to your enjoyable experience. We hope to welcome you back on your next visit. Samir Yaou, General Manager

Customer review rating 1.5/5

Sameh A. Families - Confirmed reviews ALL

Dear Sameh a., Thank you for your feedback regarding your recent stay. I regret to hear that the comfort of your mattress and sofa bed did not meet your expectations. Your comments are valuable, and I appreciate you bringing this to our attention. Samir Yaou, General Manager

Dear Chris B., Thank you for your kind words regarding your stay at Aparthotel Adagio Access Paris Porte de Charenton. We are delighted to hear that you had a pleasant experience and that all met your expectations. We look forward to welcoming you back in the future. Samir Yaou, General Manager

Customer review rating 4.5/5

Bjorn T. Families - Confirmed reviews ALL

The room was nice and clean, the staff friendly and attenative.

Dear Bjorn T., Thank you for your kind words regarding your recent stay at our hotel. We are pleased to hear that you enjoyed the apartment and found our staff to be attentive. We look forward to welcoming you and your family back in the future. Walid Directeur adjoint

Customer review rating 5.0/5

Consie L. Families - Confirmed reviews ALL

Our 5-day stay was very pleasant and comfortable. We were satisfied with everything that came with our hotel room, especially the dining facilities. Our room was neat, tidy and clean. The staff were professionally nice, approachable and very accommodating. The free cold lemon water and croissants in the reception lobby were a lovely gesture. We would certainly go back here!

Dear Consie L., Thank you for your kind feedback regarding your recent stay at Aparthotel Adagio Access Paris Porte de Charenton. We are delighted to hear that you found your room comfortable and our staff accommodating. It is also wonderful to know that you enjoyed our complimentary offerings in the lobby. Your satisfaction is of utmost importance to us, and we look forward to welcoming you back in the future. Samir Yaou, Director - General Manager

Customer review rating 4.0/5

Helene G. Solo - Confirmed reviews ALL

People were nice. The place was cleaned and I enjoyed

Dear Helene G., Thank you for your kind words regarding the location, comfort, and cleanliness of our establishment. It is gratifying to know that our team's efforts contributed to your enjoyable experience. We hope to welcome you back on your next visit. Samir Yaou, General Manager

Customer review rating 1.5/5

Sameh A. Families - Confirmed reviews ALL

The mattress was very bad and the sofa bed also was very bad condition

Dear Sameh a., Thank you for your feedback regarding your recent stay. I regret to hear that the comfort of your mattress and sofa bed did not meet your expectations. Your comments are valuable, and I appreciate you bringing this to our attention. Samir Yaou, General Manager

Customer review rating 3.5/5

Samantha G. Friends - Confirmed reviews ALL

The hotel was pleasant, had clean linen and nice size wet room. The only problem was the bathroom drain smelt terrible and the bedroom floor was dirty to walk on. Other than that it was adequate for what we wanted

Dear Samantha G., Thank you for your feedback. I am pleased to hear that you found our hotel pleasant and the accommodations satisfactory. However, I regret to learn about the issues you experienced with the bathroom drain and the bedroom floor cleanliness. Your comments will be taken into consideration for future improvements. Samir Yaou, Director - General Manager

Customer review rating 4.5/5

Chantal H. G. Families - Confirmed reviews ALL

Everything went fine except for check out where I was asked to pay additional fee which was supposed to be paid up front and the front desk girl was not pleasant, very disrespectful 😡 otherwise everything went well specially the lady at the reception I spoke to when I arrived very nice( great customer service).

Customer review rating 4.0/5

Nicholas W. Couples - Confirmed reviews ALL

Great mattress, perhaps a choice of pillows? A refresh of the decor, might be good soon but all super clean, staff lovely, welcoming and secure environment,

Dear Nicholas W., Thank you for your kind words regarding our location, cleanliness, and the friendliness of our staff. We appreciate your suggestion about pillow options and decor updates, as guest feedback is invaluable in enhancing our services. Samir Yaou, Directeur - General Manager

Customer review rating 4.0/5

Sohit U. Solo - Confirmed reviews ALL

Good experience.

Customer review rating 1.0/5

Andrea S. Business - Confirmed reviews ALL

I booked the Adagio Access for the price and the convenience of the kitchenette (fridge, microwave, and dishes), which was helpful for a long stay. However, the room itself was very disappointing and made it difficult to rest well at the hotel. The "walk-in shower" described on the app was actually a hand-held sprayer directly next to the toilet with no stall or barrier. This meant the entire bathroom floor stayed wet and unsanitary, and that water from around the toilet could mix with where I was standing for the shower. When I asked for a rubber mat or a room change, the staff provided only a towel and stated all rooms were the same. I had to spend my first night looking for shower shoes, which cost me 30 Euros. However, I've since seen that the app shows a bathroom with a shower stall, so I don't know why I was told there were no other options when the hotel wasn't sold out and the staff member didn't even look it up. There was also significant mold on the bathroom grout and a heavy musty odor both in the bathroom and bedroom. This made my allergies and asthma worse all week and made it difficult to sleep. The hotel should provide more upfront information about what to expect for the stay and offer flexibility to change if there are other options. The lobby and breakfast area were nice, but that doesn't make up for dirty, musty rooms. The hotel partly ruined my trip in Paris because I was so uncomfortable in my room.

Dear Andrea S., Thank you for sharing your feedback regarding your recent stay at Aparthotel Adagio Access Paris Porte de Charenton. I sincerely apologize for the inconveniences you encountered during your visit. It is regrettable to hear that the room quality did not meet your expectations. We strive to provide a comfortable environment for our guests, and I understand that the shower arrangement and bathroom conditions fell short. Your comments about the mold and odor are concerning, and I assure you that maintaining cleanliness is a priority for us. Regarding the flexibility of room options, I appreciate your perspective and will review our communication processes to ensure that our guests are better informed about their accommodations. I am glad to hear that you found our lobby and breakfast area pleasant, but I understand that this does not compensate for your discomfort in your room. Thank you once again for your valuable feedback. We hope for the opportunity to provide you with a more satisfactory experience in the future. Samir Yaou, Director - General Manager

Customer review rating 3.0/5

Eva S. Families - Confirmed reviews ALL

Lift constantly broken. 20th wedding anniversary, asked for a room to view the city/Eiffel tower, didnt get it. Breakfast poor, had to beg for top-ups every single morning. 3 weeks on and still waiting for refund for the breakfast

Dear Eva S., Thank you for sharing your experience. I am pleased to hear that you appreciated our location and spacious accommodations. However, I regret the issues you encountered with the lift and breakfast service, as well as the delay regarding your refund. Your feedback is invaluable to us. Samir Yaou, Director - General Manager

Customer review rating 3.5/5

Clive J. Families - Confirmed reviews ALL

Staff friendly, rooms ok, bed not so comfortable

Customer review rating 1.5/5

Rares S. Business - Confirmed reviews ALL

Bad smell from the bathroom. Shower not as advertised. No fan in the bathroom so a lot of humidity. Room ok.

Customer review rating 4.5/5

Marina R. 6. I. Couples - Confirmed reviews ALL

Simple and small apartment but very comfortable with easy access to public transport. Auchan supermarket very close and having a kitchen was a plus.

Customer review rating 2.0/5

Kashyap A. Business - Confirmed reviews ALL

- The reception manager was not available most of the time. Some other person was available but he/she was not able to solve all topics. - The rooms were not cleaned. - Fresh Towels were not provided each day. - Trash was not taken out during my stay. - The Breakfast was very average and not many options. It seems the bread were bought from a local supermarket. -

Dear Kashyap A., Thank you for taking the time to share your feedback following your stay with us. First of all, please accept our sincere apologies for the inconveniences you experienced. Regarding the availability at the reception, we are sorry if you felt a lack of support. Our team remains committed to assisting all our guests, and your feedback will help us reinforce our presence and responsiveness. Concerning the housekeeping service, we would like to clarify that cleaning is performed on a weekly basis, in line with the Adagio concept of aparthotels, which offers guests greater independence. However, additional cleaning services, fresh towels, and waste collection are available upon request at the reception. We regret if this information was not clearly communicated upon your arrival. We also take note of your comments regarding the breakfast. Your feedback has been shared with our team in order to review the variety and quality of the offer, as guest satisfaction remains one of our top priorities. Please be assured that your remarks are taken very seriously and will help us improve our services. We hope to have the opportunity to welcome you again and provide you with a much better experience. Kind regards, Samir Yaou, Director - General Manager

Customer review rating 3.5/5

Mert A. Couples - Confirmed reviews ALL

The ac was not functionin very well, there were not any hotel slippers and there were not any shower cabin, it was an open shower. Besides these the staff was super polite, room was clean and hotel is like 7 minutes far from metro (line 8 and usable for most landmarks) by walking.

Customer review rating 2.0/5

Andreas P. Families - Confirmed reviews ALL

Let me say this first, staff is very friendly! Also, I book Accor hotels for most my stays because they have not let me done so far in terms on their overall quality - rooms and hotel standard feel the same anywhere - be it in Spain, Germany or Switzerland. This hotel is the first one that does not fit the accor brand and I stayed at two Ibis hotels in Paris before, who do deserve the accor brand. The hotel room number 4 smelled bad for the entire stay, the room does not feel inviting or like a hotel at all but more like a dorm room. The window is strategically looked right next to you while you sleep so during a colder winter month you for sure get sick.

Customer review rating 3.0/5

Tatiana C. Families - Confirmed reviews ALL

This is quite a difficult review to make. First, I booked via the Accor app and chose a fare that could be cancelled 2 days prior to the stay. I was charged the full amount anyways. I wrote to the hotel, and two days later they refunded me, but immediately charged a pre-reservation fee. OK, it’s been only two days after I checked-out, but the pre-reservation was not cancelled yet - I would expect it to be immediately cancelled after check-out. The front desk staff: they were kind. Our room: it was ready at 3:40pm (check in was 3:00pm). The staff apologized and offered us some coffee. In general, for the price and location, the room was good. Dated, lining with some stains, and several items quite worn out, but it was clean and comfortable. No noise and a nice view. I did not use the kitchen. Breakfast: this was disappointing: on the first day, there were no tables left and no one organising, so we just stood there waiting. When we finally got a table, there were no plates, forks, spoons, etc, and I realized there was a lady doing both: cleaning and refilling food and supplies. In the second day, there were very few people, but still no plates, few forks, and when I asked for a spoon after waiting quite long, the lady raised her hand as if saying ‘wait’. The food was ok, but it is a bit disturbing to see that she cleans/washes all the cutlery in a small room next to the tables with the same gloves that she cleans the tables and manipulates and serves the food. It is around 30 minutes from major attractions.

Customer review rating 5.0/5

Tessa N. Couples - Confirmed reviews ALL

Spacious room with good amenities. Very good sound proof windows. Great location. The floor and surfaces could have been cleaner.

Customer review rating 2.0/5

Marta V. Families - Confirmed reviews ALL

The place is poorly maintained. The room was not what we expected, and definitely not what we could've seen in the pictures. Room has no regular heating, it was freezing cold when we arrived, and it had two heaters inside (one was broken). Toilet, without a place to wash hands, separated from the bathroom. Although, I booked for 3 persons, the 3rd bad - sofa was not set, and a receptionist told me to set it on my own.

Dear Marta V., Thank you for sharing your feedback regarding your recent stay. I sincerely apologize for the discrepancies you encountered, especially concerning the room's condition and the heating issues. We strive to ensure that our accommodations meet our guests' expectations, and it is disheartening to learn that this was not your experience. Additionally, I regret any inconvenience caused by the sofa bed setup and the restroom facilities. Your comments will be shared with our team for further review as we continually seek to enhance our services. Thank you for your understanding. Samir Yaou, Director - General Manager

Other web-users rate our hotel

  • 917 reviews 8.9/10 Location
  • 1,270 reviews 5.7/10 Room
  • 1,107 reviews 8.6/10 Service
  • 19 reviews 5/10 WiFi
  • 465 reviews 6.8/10 Cleanliness
  • 218 reviews 3.5/10 Vibe
  • 178 reviews 6.6/10 Breakfast
  • 138 reviews 4.9/10 Food

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