Adagio Access Paris Porte de Charenton Aparthotel 2 stars

Customer review rating (ALL Rating) 4.2/5 831 reviews

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Description

Hotel extras

  • At the gates of Paris

  • Near the Bois de Vincennes

  • Residential and quiet area

  • Private indoor parking

  • 24-hour reception

Our accommodation(s)

Hotel location

Adagio Access Paris Porte de Charenton Aparthotel

203 rue de Paris
94220 CHARENTON-LE-PONT
France

GPS:48.829319, 2.401215

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  831 reviews

TripAdvisor Rating  3.5/5  906 reviews

Average experience

TripAdvisor rating 3.0/5

Frida30 TripAdvisor review

This hotel is in an area where most tourists don't come, and we liked it a lot! Both positive and negative things to say. -location: it's ok, if you don't need to spend your time in central Paris. Easy to reach by metro and tram, but as said in previous reviews, it takes time and changes to get there. Neighbourhood is Parisian, not tourists. There are some restaurants and a decent supermarket next to the NH hotel; in that complex is also a nice boulangerie to buy fresh bread and cakes. Close to Paris zoo! -our room was refurbished not so long ago, but very small. It served the minimal needs and the mini-kitchen was enough to prepare breakfast and light meals. It was clean and the bed was comfortable. Window facing a garden between the houses so it was also quiet there. No housekeeping during our 4-nights stay, and you have to take care of your own dishes and waste before check-out. -common areas: the lobby looked nice, but the corridors are old. The corridor carpets are very dirty. At times there was free coffee and tea in the lobby, other times there wasn't. So: as the location and the price tells, it's not a fancy hotel but an OK choice, if you don't want to pay a fortune for your accommodation and prefer an apartment instead of a hotel room.

Well equipped kitchen, well located for Metro 8 and Tram 3a & 3b.

Customer review rating 4.0/5

Andrew E. Solo - Confirmed reviews ALL

Friendly staff, well equipped kitchen and a comfortable bed.

Dear Andrew E., We are delighted to hear that you enjoyed our well-equipped kitchen, convenient location near Metro 8 and Tram 3a & 3b, friendly staff, and comfortable beds. Your positive feedback is greatly appreciated. Walid Boubakri, Directeur Adjoint-Duty Manager

Room is spacious but dated.

Customer review rating 4.5/5

Co S. W. Friends - Confirmed reviews ALL

Not a very premium location but its very near to the Bercy Seine bus station. Takes a while to reach to the heart of Paris. Room allocated is opposite a cemetery and the noise from the traffic is unbearable. shut both layers of windows and you hear nothing. The decoration is very dated and need refurbishments. mini kitchenette is a bonus but we didnt use it.

Dear Co S. W., Thank you for your feedback. We appreciate your comments regarding the room size and proximity to Bercy Seine bus station. We apologize for any inconvenience caused by the noise from the traffic. Please note that our hotel is continuously working on refurbishments to enhance our guests' experience. The mini kitchenette is indeed a convenient addition. We hope to welcome you back in the future for an improved stay. Walid Boubakri, Directeur Adjoint-Duty Manager

Perfect One day with famalu

Customer review rating 5.0/5

Grigor Families - Confirmed reviews ALL

Hotel was clean, staff very helpful , really we like it

Dear Grigor, Thank you for your kind words! We are delighted to hear that you had a perfect day with your family at our hotel. Your appreciation for our cleanliness and helpful staff means a lot to us. Looking forward to welcoming you again. Walid Boubakri, Directeur Adjoint-Duty Manager

Spacious clean apartment, but unfriendly breakfast lady

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

The apartment is spacious, clean and has a lot of the bits and pieces you would need for a short stay with kids (cutlery, plates, cups, pots etc). They looked very good quality and clean. Although, an oven and a toaster would be needed, it only has a stove, sink, microwave and kettle from the small appliances you would use. (The toaster in the breakfast room was broken). Also, just 2 toilet papers in the toilet, if you needed more for the stay you would have, which for us was longer than just one night, you would have to go at reception and ask for more (awkward moment i'd say. ..) Our not so nice experience is linked with the lack of hospitality of the lady that was preparing breakfast. Breakfast is served from 7-10 am in a very crowded room, with few options i would say for the 14 euros paid for it. But that was not necesarily a problem. In one of the mornings we arrived at 9:30, as we were traveling with our 2 daugthers - 9 and 5 years old. In the moment we entered the room were breakfast was served-very crowded, 3 tables with 4 chairs, and 4 tables with 2 chairs very close to the serving area (there was no table with 4 chairs available)- the lady looked at us, said and signed "at 10 is finished". There were very little products left to serve, and they were not replenished. Just 5 slices of bread left, and no ham left. There was half of the cheese tray full, but she took it the moment we sat down, and placed it in her near by cleaning room. One glass of milk left, no fruits...and we had to stay at one of the small tables( that was at half a metre apart from the serving table) because groups of 2 people have taken the 4 chairs bigger tables. And the lady was litterally sitting there in our feet, reminding us that in 30 min it's finished, and kept on taking items from the serving table. We finished in 15 min, it was not very much to eat left there anyways, but the attitude and lack of hospitality she has shown was very unprofessional and disrespectful. The coffee tasted very bad as well, and there was no coffee machine in the rooms as advertised on the website. We checked out, after having to get all the trash in the apartment from all the bins (just 2 there anyway-one in the halway, and one in the toilet room, no bin next to the small kitchen, nor in the big bathroom) and placing it somewhere at a different floor. As an advice, for the money customers are paying, leave the cleaning to the hotel, and get a bigger breakfast room, with more options to chose for, a toaster working, and a nice lady that welcomes, and helps to greet and sit the groups at the tables according to their numbers, and does not act like a clock-reminding customers of how many min they have left to eat, what she has already taken from the serving table...because probably at 10 o'clock sharp she planned to have everything stocked and cleaned so that she can be gone. The customers paid gor that and if the breakfast is said to be served till 10 o'clock, let it be SERVED till that time, and provide what to SERVE....

Dear Guest, Thank you for sharing your detailed feedback with us. We are delighted that you found our apartment spacious and clean, equipped with essential amenities for a comfortable stay. We apologize for the inconvenience you faced with the breakfast service. Rest assured, we will address this matter internally to enhance our guest experience. Your suggestions regarding the breakfast variety and service have been duly noted. We appreciate your valuable input regarding the cleanliness and facilities in the apartment. Please accept our sincere apologies for the shortcomings you experienced during your stay. We hope to have the opportunity to welcome you back and provide you with an improved experience. Warm regards, Walid Boubakri, Directeur Adjoint-Duty Manager

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Other web-users rate our hotel

  • 775 reviews 8.9/10 Location
  • 1,038 reviews 6.1/10 Room
  • 871 reviews 8.9/10 Service
  • 15 reviews 8/10 WiFi
  • 405 reviews 6.2/10 Cleanliness
  • 215 reviews 3.8/10 Vibe
  • 165 reviews 6.7/10 Breakfast
  • 115 reviews 5.2/10 Food

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