Adagio Access Paris Porte de Charenton Aparthotel 2 stars

Customer review rating (ALL Rating) 4.2/5 993 reviews

Best price
guarantee
Adagio Access Paris Porte de Charenton Aparthotel - Image 1
Adagio Access Paris Porte de Charenton Aparthotel - Image 2
Adagio Access Paris Porte de Charenton Aparthotel - Image 3
Adagio Access Paris Porte de Charenton Aparthotel - Image 4
203 rue de Paris, 94220 CHARENTON-LE-PONT, France

Description

Hotel extras

  • At the gates of Paris

  • Near the Bois de Vincennes

  • Residential and quiet area

  • Private indoor parking

  • 24-hour reception

Our accommodation(s)

Hotel location

Adagio Access Paris Porte de Charenton Aparthotel

203 rue de Paris
94220 CHARENTON-LE-PONT
France

GPS:48.829319, 2.401215

Telephone
Fax +33 1 58 73 64 01

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property

2 breakfasts

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  993 reviews

Customer review rating 2.0/5

Kashyap A. Business - Confirmed reviews ALL

- The reception manager was not available most of the time. Some other person was available but he/she was not able to solve all topics. - The rooms were not cleaned. - Fresh Towels were not provided each day. - Trash was not taken out during my stay. - The Breakfast was very average and not many options. It seems the bread were bought from a local supermarket. -

Dear Kashyap A., Thank you for taking the time to share your feedback following your stay with us. First of all, please accept our sincere apologies for the inconveniences you experienced. Regarding the availability at the reception, we are sorry if you felt a lack of support. Our team remains committed to assisting all our guests, and your feedback will help us reinforce our presence and responsiveness. Concerning the housekeeping service, we would like to clarify that cleaning is performed on a weekly basis, in line with the Adagio concept of aparthotels, which offers guests greater independence. However, additional cleaning services, fresh towels, and waste collection are available upon request at the reception. We regret if this information was not clearly communicated upon your arrival. We also take note of your comments regarding the breakfast. Your feedback has been shared with our team in order to review the variety and quality of the offer, as guest satisfaction remains one of our top priorities. Please be assured that your remarks are taken very seriously and will help us improve our services. We hope to have the opportunity to welcome you again and provide you with a much better experience. Kind regards, Samir Yaou, Director - General Manager

Customer review rating 3.5/5

Mert A. Couples - Confirmed reviews ALL

The ac was not functionin very well, there were not any hotel slippers and there were not any shower cabin, it was an open shower. Besides these the staff was super polite, room was clean and hotel is like 7 minutes far from metro (line 8 and usable for most landmarks) by walking.

Customer review rating 2.0/5

Andreas P. Families - Confirmed reviews ALL

Let me say this first, staff is very friendly! Also, I book Accor hotels for most my stays because they have not let me done so far in terms on their overall quality - rooms and hotel standard feel the same anywhere - be it in Spain, Germany or Switzerland. This hotel is the first one that does not fit the accor brand and I stayed at two Ibis hotels in Paris before, who do deserve the accor brand. The hotel room number 4 smelled bad for the entire stay, the room does not feel inviting or like a hotel at all but more like a dorm room. The window is strategically looked right next to you while you sleep so during a colder winter month you for sure get sick.

Customer review rating 3.0/5

Tatiana C. Families - Confirmed reviews ALL

This is quite a difficult review to make. First, I booked via the Accor app and chose a fare that could be cancelled 2 days prior to the stay. I was charged the full amount anyways. I wrote to the hotel, and two days later they refunded me, but immediately charged a pre-reservation fee. OK, it’s been only two days after I checked-out, but the pre-reservation was not cancelled yet - I would expect it to be immediately cancelled after check-out. The front desk staff: they were kind. Our room: it was ready at 3:40pm (check in was 3:00pm). The staff apologized and offered us some coffee. In general, for the price and location, the room was good. Dated, lining with some stains, and several items quite worn out, but it was clean and comfortable. No noise and a nice view. I did not use the kitchen. Breakfast: this was disappointing: on the first day, there were no tables left and no one organising, so we just stood there waiting. When we finally got a table, there were no plates, forks, spoons, etc, and I realized there was a lady doing both: cleaning and refilling food and supplies. In the second day, there were very few people, but still no plates, few forks, and when I asked for a spoon after waiting quite long, the lady raised her hand as if saying ‘wait’. The food was ok, but it is a bit disturbing to see that she cleans/washes all the cutlery in a small room next to the tables with the same gloves that she cleans the tables and manipulates and serves the food. It is around 30 minutes from major attractions.

Customer review rating 5.0/5

Tessa N. Couples - Confirmed reviews ALL

Spacious room with good amenities. Very good sound proof windows. Great location. The floor and surfaces could have been cleaner.

Other web-users rate our hotel

  • 872 reviews 9.1/10 Location
  • 1,211 reviews 5.9/10 Room
  • 1,081 reviews 8.8/10 Service
  • 18 reviews 4.4/10 WiFi
  • 451 reviews 6.6/10 Cleanliness
  • 282 reviews 7.1/10 Value
  • 223 reviews 3.6/10 Vibe
  • 173 reviews 5.9/10 Breakfast

Powered by Trustyou

Our other establishments nearby

All our hotels in Charenton Le Pont