Pullman Paris Centre - Bercy 4 stars

Customer review rating (ALL Rating) 4.5/5 2,395 reviews

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1 rue de Libourne, 75012 PARIS, France

Description

Hotel extras

  • Well-being area with swimming pool, spa, sauna and hammam

  • Bistronomic cuisine at the Ariette restaurant & bar

  • Direct connection to Orly airport with metro line 14 (30 min)

  • Quadruple and connecting rooms for families

  • Power Fitness Ctr open 24/7 with cardio/running equipment and video classes

Our accommodation(s)

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Hotel location

Pullman Paris Centre - Bercy

1 rue de Libourne
75012 PARIS
France

GPS:48.831522, 2.387074

Telephone
Fax +33 1 44 67 34 01

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

ARIETTE - RESTAURANT AND BAR

Ariette is both restaurant and bar, a great place to dine or spend time, where authenticity and creativity are key. The chef provides seasonal, local and homemade cuisine, without stinting on portions.

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  2,395 reviews

Customer review rating 4.0/5

Ludwick N. E. Business - Confirmed reviews ALL

It was really nice

Customer review rating 3.5/5

Alailva A. Couples - Confirmed reviews ALL

The hotel is in a great location. The staff in the reception were not very friendly. The line was huge and 3 of them were talking without helping the people arriving. I asked one person if she could help with check in and she told me to wait for the other person who was helping a guest over the phone. Check out was also confusing with a lot of people waiting for their turn. People were line because they had questions with their chargers. We for example had a charge for breakfast and we never used the restaurant. It was resolved but we need it to actually talk to someone. The housecleaning staff were super friendly but they start making noises in the hall at 8:30 AM. The rooms are big and the hotel was very clean.

Customer review rating 1.5/5

Camille C. R. E. M. Business - Confirmed reviews ALL

I regularly stay in this hotel, and for the first time, the room was very noisy. Also, the window was broken, hence, not shutting properly. Finally, there was a bottle of alcohol next to my door (in the corridor), which doesn't give a good impression.

Customer review rating 3.5/5

Megan S. Business - Confirmed reviews ALL

I was part of a group (~ 60 people) that stayed at this location. Overall, the hotel was very nice. Positives: Location/Proximity to Metro and Bercy Village, Room Size, Breakfast, Friendly Staff (especially the lovely woman who worked at the omelet station each morning (I did not catch her name). She was always smiling and my absolute favorite person to see each morning!) Needs Improvement: dated room decor/carpeting, more closet hangers, more expansive dinner menu selection at restaurant. Negatives: 5 people from our group (including myself) were informed on night 2 of a 14-night stay that we had to move rooms due to "privatization" of the floor we were located on. (Note: we had several other people on the same floor that did not receive this message). Upon receiving the letter we went to the front desk where they then informed us that they did not have a room ready for us to move into so we'd have to wait until the next day to move. We were instructed to pack up all of our belongings before leaving the room in the morning and leave our suitcases in the room. When a room was available, they would relocate our belongings to the new room. Our group departed for the day at 8:00 and returned between 15:00-16:00 to find out that new rooms had not yet been assigned and that our luggage was still sitting in our original room. This was a very frustrating & disruptive experience. If it was known at check-in that we'd need to move rooms in 2 days time due to "privatization of the floor" it would have been nice to be informed at check-in. That way we would not have unpacked all of our belongings, ironed our clothing, etc. to have to pack it all back up, un-pack again, and re-iron clothes. And receiving a free drink voucher as a way to say sorry for the inconvenience is not a commensurate gesture for the situation. Especially if you are not a person that typically drinks alcohol. I understand some things are out of your control however, I find it unlikely that the hotel did not know they'd need to move us as there was some kind of Gaming Competition being hosted either onsite or nearby and those were the guests that needed to be accommodated.

Customer review rating 2.0/5

Jeanine I. Friends - Confirmed reviews ALL

The room was nice if you did not look to close. As soon as you did there were all kinds of problems that never shouldve been there. Like chipping paint on the wardrobes. The shower falling appart. Don't get me started on the tv for a suite not having a 4K tv is ridiculous the quality of my streams was horrendous and kept stopping. Why not just upgrade the tv's to smart ti's across the board its 2026 this is really not ok Also could not enjoy any of my platinum perks I asked about the executive lounge nobody could tell me where it was. I arrived early and I assumed early check in would not be available however as the hotel advertised a executive lounge i do not understand why they made me sit for hours in on those weird steps with the cushions which in my opinion very much screen student hotel /hostel not 5* hotel It's a lovely hotel. Although it definitely does not give 5stars which was dissapointing. I would give it 4stars at most and that is being generous and only gets that because there is a pool. But it was basically a mercure/ibis hotel with a bigger room and a pool I honestly feel dissapointed by my stay. As i wasted my suite night upgrades on a suite that was being held together by chewing gum & glue. We really looked forward to the stay only to get dissapointed. I really had to sit in my feelings for a bit so I did not complaining in the hotel which I really should have but did not as the hotel was booked solid at least for the junior suites

Other web-users rate our hotel

  • 973 reviews 9.3/10 Location
  • 1,481 reviews 7.6/10 Room
  • 2,734 reviews 9.2/10 Service
  • 11 reviews 8/10 WiFi
  • 708 reviews 8.1/10 Comfort
  • 677 reviews 8.7/10 Breakfast
  • 447 reviews 8.2/10 Food
  • 426 reviews 7.7/10 Cleanliness

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