Pullman Paris Centre - Bercy 4 stars

Customer review rating (ALL Rating) 4.5/5 2,041 reviews

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ALLSAFE approved hotel

Hotel extras

  • Pool, spa with massage, treatments and hammam for a unique wellness break

  • The Ariette Bar-Restaurant has a lively atmosphere and bistro cuisine

  • ALLSAFE label: we welcome you in line with hygiene and safety standards

  • Communicating rooms ideal for families

  • In the heart of the lively Bercy quarter

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Take advantage of our Flight + Hotel offers


Hotel location

Pullman Paris Centre - Bercy

1 rue de Libourne
75012 Paris

GPS:48.831522, 2.387074

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms

Ariette - Restaurant & Bar

Ariette is both restaurant and bar, a great place to dine or spend time, where authenticity and creativity are key. The chef provides seasonal, local and homemade cuisine, without stinting on portions.


Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,041 reviews

TripAdvisor Rating  4.5/5  3,914 reviews

Certificate of excellence 2023

Well located

Customer review rating 5.0/5

Joseph M. Couples - Confirmed reviews ALL

It was a great time staying with Pullman-bercy, it is located in a quiet beautiful environment. Rooms, Amenities plus front desk stuff…they all nice.

Lost Laundry

Customer review rating 1.5/5

Mark A. Business - Confirmed reviews ALL

lack of proper feedback

Excellent service and excellent staff. Top to bottom

Customer review rating 5.0/5

Daniel D. Couples - Confirmed reviews ALL

Excellent staff.. Great service ..beds are excellent Great spa too.

Close to Bercy Village

Customer review rating 4.5/5

Daren Solo - Confirmed reviews ALL

The proximity to Bercy Village with plenty of restaurant choices is a great advantage due this property and probably explains why the in-house restaurant menu is quite limited. Staff were very friendly and helpful, including providing wine glasses to use in the room as these were not provided as standard.

Dear Mr W., We thank you for taking the time to share your experience following your stay with us. Your feedback is very precious for us to improve our quality of services. We hope to welcome you in the future, Best regards, Céline Guest Experience Manager


Customer review rating 3.5/5

Michael S. Couples - Confirmed reviews ALL

Have stayed over numerous years. No milk was supplied in the room for the tea/coffee & room service did not supply. Room service menu was disappointing on selection. Carpet in room needs to be retrenched as had rolls and a trip hazard. Bed mattress was not spare on base so hung over side. Mould behind bath tap. Dust evident in hallway carpet. As a premium hotel, these small items should be addressed. Staff were excellent as was the person that helped us on arrival with bags to room.

Dear Mr S., Thank you for taking the time to tell us about your experience at the Pullman Paris Centre Bercy. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We are glad to read that you loved our staff who works hard to make your stay memorable. We hope we will get the opportunity to welcome you again to earn your trust back. Sincerely, Céline Guest Experience Manager

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Other web-users rate our hotel

  • 637 reviews 8.8/10 Location
  • 1,119 reviews 7.3/10 Room
  • 1,476 reviews 8.9/10 Service
  • 16 reviews 7.7/10 WiFi
  • 616 reviews 7.6/10 Comfort
  • 553 reviews 8/10 Breakfast
  • 481 reviews 8.8/10 Wellness Area
  • 341 reviews 7.3/10 Cleanliness

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