Pullman Paris Centre - Bercy 4 stars

Name: 4-star spa hotel in Cour Saint-Emilion - Pullman Paris Centre-Bercy - ALL
Address: 1 rue de Libourne, PARIS, 75012, FR
Telephone: +33144673400
Rating: 4.5

Customer review rating (ALL Rating) 4.5/5 2,682 reviews

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1 rue de Libourne, 75012 PARIS, France

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Pullman Paris Centre - Bercy

Hotels combining lifestyle and design, for business and leisure

In the heart of the vibrant Bercy district, the trendy Pullman Paris Centre-Bercy, designed by Tom Dixon, invites you to live every moment to the fullest. Enjoy unique services: a trendy restaurant and bar, an ephemeral terrace, co-working spaces, an art gallery, a wellness area, a private cinema by MK2 and 26 hybrid meeting rooms.

Discover the multifaceted lobby, designed by Tom Dixon. Enjoy unexpected amenities: trendy restaurant-bar, co-working spaces, art gallery, private cinema. Experience the energy of the place and our teams. Come and discover Ariette, our new restaurant and bar where the chef offers seasonal, local and homemade cuisine in a chic and relaxed atmosphere.

15 minutes from the center of Paris by metro, the Pullman Paris Centre-Bercy is the ideal starting point to visit the capital: museums, theaters, operas... Take advantage of its direct access from Orly airport by metro line 14 (30 min).

We aim to make your experience in our hotel lively and special. Our staff set the tone with a stylish and friendly manner so you enjoy the best vibe.

Matthieu Gaujard, Hotel Management

Hotel extras

Well-being area with swimming pool, spa, sauna and hammam
Bistronomic cuisine at the Ariette restaurant & bar
Direct connection to Orly airport with metro line 14 (30 min)
Quadruple and connecting rooms for families
Power Fitness Ctr open 24/7 with cardio/running equipment and video classes

Our accommodation(s)

Room

SUPERIOR ROOM, 1 King Size Bed

2 pers. max
27 m² / 290 sq ft

Bedding 1 x King size bed(s)
Views: City View

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Room

SUPERIOR ROOM, 2 Single Size Beds

2 pers. max
27 m² / 290 sq ft

Bedding 2 x Twin bed(s)
Views: City View

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Room

SUPERIOR ROOM, 1 king-size bed + 1 sofa bed for a child

3 pers. max
27 m² / 290 sq ft

Bedding 1 x King size bed(s) and 1 x Single sofa bed(s)
Views: City View

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Room

SUPERIOR ROOM, 2 single-size beds + 1 sofa bed for a child

3 pers. max
27 m² / 290 sq ft

Bedding 2 x Twin bed(s) and 1 x Single sofa bed(s)
Views: City View

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Room

PREMIUM SUPERIOR room, 1 king-size bed

2 pers. max
27 m² / 290 sq ft

Bedding 1 x King size bed(s)
Views: City View

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Room

DELUXE ROOM, 1 King Size Bed, High Floor

2 pers. max
27 m² / 290 sq ft

Bedding 1 x King size bed(s)
Views: City View

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Room

PREMIUM SUPERIOR FAMILY ROOM, 2 double beds

4 pers. max
27 m² / 290 sq ft

Bedding 2 x Double bed(s)
Views: City View

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Room

PREMIUM SUPERIOR FAMILY ROOM, 2 communicating rooms, 3 double beds

6 pers. max
54 m² / 581 sq ft

Bedding 3 x Double bed(s)

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Room

CLASSIC ROOM, 1 King-Size Bed

2 pers. max
27 m² / 290 sq ft

Bedding 1 x King size bed(s)
Views: City View

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Suite

JUNIOR SUITE, 1 King-Size Bed and 1 Sofa Bed, 180-Degree View

4 pers. max
45 m² / 484 sq ft

Bedding 1 x King size bed(s) and 1 x Double sofa bed(s)
Views: City View

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Suite

DUPLEX SUITE, 1 King-Size Bed and 1 Sofa Bed, High Floor, View of Paris

4 pers. max
52 m² / 559 sq ft

Bedding 1 x King size bed(s) and 1 x Double sofa bed(s)
Views: City View
Most of the accommodation: Duplex

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Suite

PRESIDENTIAL SUITE, 2 King Size Beds, 1 Double Sofa Bed, High Floor, Paris View

6 pers. max
105 m² / 1130 sq ft

Bedding 2 x King size bed(s) and 1 x Double sofa bed(s)
Views: City View or Panorama view
Most of the accommodation: Duplex

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Hotel location

Pullman Paris Centre - Bercy

1 rue de Libourne
75012 PARIS
France

GPS:48.831522, 2.387074

+33 1 44 67 34 00

+33 1 44 67 34 01

Railway station
Bus stop

B24 TERROIRS DE FR

Bus stop

Access: 0 m / 0 mi

L14 COUR ST EMILION

Railway station

Access: 0 m / 0 mi 3 min walk

PARIS GARE DE LYON

Railway station

Access: 2 km / 1 mi

Bercy Park

Botanical gardens

Access: 0 m / 0 mi

MUSÉE ARTS FORAINS

Museums

Access: 0 m / 0 mi 2 min walk / 2 min drive

BERCY VILLAGE

Other attractions

Access: 0 m / 0 mi

Shuttle

UGC CINE CITE BERCY

Cinema district

Access: 0 m / 0 mi 2 min walk

WAOU CLUB MED GYM

Sports centre

Access: 0 m / 0 mi

Palais Omnisport Paris Bercy

Entertainment/theatre district

Access: 1 km / 0.621 mi

LA CINEMATHEQUE

Cinema district

Access: 1 km / 1 mi 13 min walk

CITÉ DE LA MODE

Art and Culture

Access: 2 km / 1 mi 20 min walk / 5 min drive

Marais area-place des vosges

Tourist attraction

Access: 3 km / 2 mi

Quartier latin

Tourist attraction

Access: 3 km / 2 mi

Opera bastille

Opera/symphony/concert hall

Access: 3 km / 2 mi

Bastille

Tourist attraction

Access: 3 km / 2 mi

Halles area-pompidou center

Tourist attraction

Access: 4 km / 3 mi

MUSEE DU LOUVRE

Museums

Access: 5 km / 3 mi 9 min drive

NOTRE-DAME DE PARIS

Historic monument

Access: 5 km / 3 mi 9 min drive

MUSEE D'ORSAY

Museums

Access: 6 km / 4 mi 12 min drive

SACRE-COEUR

Historic monument

Access: 9 km / 6 mi 19 min drive

TOUR EIFFEL

Historic monument

Access: 9 km / 5 mi 15 min drive

Enghien les bains

Casino

Access: 20 km / 13 mi

Disneyland

Amusement park

Access: 25 km / 16 mi

Entertainment centre

River cruises

Marina

CENTRE COMMERCIAL BERCY 2

Shopping centre/mall

Access: 2 km / 1 mi 5 min drive

MADELEINE/ VENDOME

Shopping district

Access: 3 km / 2 mi 15 min walk / 7 min drive

Forum des Halles

Shopping centre/mall

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Pets welcome
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Meeting rooms
100% Non Smoking Property
Room service

ARIETTE - RESTAURANT AND BAR

Ariette is both restaurant and bar, a great place to dine or spend time, where authenticity and creativity are key. The chef provides seasonal, local and homemade cuisine, without stinting on portions.

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Pool

Summer and winter, relax by the naturally lit indoor pool, exclusive to residential guests and bookable in hourly slots.

Fitness center

Keep fit in every way! The Power Fitness room has three areas: the cardio & running area, the HBX with video classes, the LesMills experience with cinema and Body Pump, Body Balance and The Trip classes

Spa

Far from the urban hustle/bustle, time stops at the Spa by Sothys-Paris Bercy. Facial or body treatments, solo or duo massages, protocols combining sensoriality, efficiency and a personalized approach for a breath of absolute well-being.

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Meetings & Events

Number of Meeting Room: 32
Surface of the largest room: 507 m² / 5457 sq ft
Maximum seats capacity: 420
Maximum capacity for banquets: 360

Find out more

Weddings

Planning a unique wedding, family event, or gala? Create exceptional moments with 16,146 sq.ft. (1500m²) of designer space, including a 3,229-sq.ft. (300m²) outdoor patio in the heart of Paris!

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5 2,682 reviews

Benjamin O. Families - 8/13/2026 Confirmed reviews ALL

I had two reservations back to back which led to a change of room supposedly to be on a room next to my sister who had a booking in the same hotel for the last 3 days. Then when o get my new key it turns out the staff gave me my sister’s key and cancelled hers. when that was rectified the next room’s window wasn’t closing properly. I finally had a room that worked but wasn’t even on the same floor as my sister - why all the changes when neither of us had asked?

Dear Benjamin O., Thank you for sharing your feedback regarding your recent stay. I sincerely apologize for the logistical challenges you encountered during your visit, particularly concerning the room assignments and the key mix-up with your sister's reservation. It is disappointing to learn that these issues impacted your experience with us. This is certainly not the smooth and professional experience we aim to provide, and I sincerely apologize for the lack of coordination during your stay. Thank you for your understanding, and we hope to have the opportunity to welcome you back in the future. Best regards, Pullman Paris Centre - Bercy

Joseph B. Solo - 8/13/2026 Confirmed reviews ALL

Massively underwhelmed by this place, staff were 50/50 either wonderful or rude. While the hotel itself has a good overall product, the service delivery and responsiveness were lacking, especially after you tell a guest you will do something and then do not do it - it took three requests and two hours to reception to get some water that was not replenished during the clean. As a loyal Accor member, I expect a standard of service across the portfolio. Experiencing such a complete breakdown in basic communication and problem resolution at a flagship brand like Pullman makes me question Accor as a whole.

Dear Joseph B., Thank you for sharing your feedback regarding your recent stay. I sincerely apologize for the inconsistency in service you experienced, as this does not reflect the high standards we strive to uphold at Pullman Paris Centre - Bercy. Your comments regarding staff responsiveness and communication have been noted, and I understand how frustrating it can be when expectations are not met, especially as a loyal Accor member. I also regret the inconsistency you experienced in your interactions with our team. As a loyal ALL member, I fully understand your expectation of a consistent level of service across Accor hotels, and I am particularly sorry that this experience led you to question that trust. Your comments have been shared with our teams, as both communication and proper follow-up of guest requests are essential aspects of the service we want to provide. Thank you again for bringing this to our attention. I sincerely hope we will have the opportunity to welcome you back and provide you with a much more seamless and enjoyable experience. Best regards, Pullman Paris Centre - Bercy

Narelle G. Couples - 8/9/2026 Confirmed reviews ALL

Dear Narelle, Thank you for your positive feedback regarding our hotel's location. We are delighted to hear that you enjoyed your stay with us. Céline - Guest Experience Manager

Oladipo A. Families - 8/9/2026 Confirmed reviews ALL

Dear Oladipo A., Thank you for your wonderful feedback. We are thrilled to hear that you found your experience with us to be perfect and amazing. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Céline - Guest Experience Manager

Alex D. Families - 8/8/2026 Confirmed reviews ALL

Had a bad welcome experience. Of the 3-4 people at the reception, virtually everyone was new or not working there. Only the manager said he is a regular employee there. We got offered a room with strong smell of cigarette. Our room had a chipped bathtub and the room and bathroom did not feel clean. The reception did not offer us help with the luggage despite they helped a young couple without kids in front of us and despite we checked in online which promised us to save time as we were arriving late (22:00), the checkin process took well over 25 minutes. The person at the reception did not know how to operate the hotel system. My parents were offered a room that could not be sleeped in as the smell of smoke was making it sickening. The cleaning staff should not have let anyone stay in that room under these conditions. Disappointing stay and I would never stay again with this hotel. I will never recommend your hotel to any friends, I would actually caution everyone to spend their money there. The manager was not helpful at all, he simply explained the awful situation he was in with untrained staff, but this is not what I paid for. If someone at corporate is reading this, you all have a horrible staffing problem at this hotel that is putting a dent in your accor brand.

Dear Mr. D., Thank you for taking the time to share your experience with us. I am sincerely sorry for the disappointing stay you and your family experienced at Pullman Paris Centre-Bercy. What you describe, from the lengthy and difficult check-in experience to the lack of assistance upon arrival, as well as the condition of the rooms allocated to you and your parents, is simply not representative of the level of service and standards we are accustomed to providing to our guests. I can fully understand your disappointment. Reading that this experience has led you to lose confidence in our hotel is particularly disappointing, and I deeply regret that we failed to provide you and your family with the experience you were entitled to expect from a Pullman hotel. Please be assured that your feedback is being taken very seriously and will help us address the shortcomings you encountered. On behalf of the entire team, please accept my sincere apologies for this experience. I truly hope that, despite your understandable disappointment today, we may one day have the opportunity to regain your trust and provide you with the quality of stay that we are normally proud to offer. Kind regards,

Web-users rating

Other web-users rate our hotel

1,093 reviews 9.4/10 Location
1,662 reviews 7.5/10 Room
3,262 reviews 9.1/10 Service
15 reviews 7.6/10 WiFi
790 reviews 8.1/10 Comfort
741 reviews 8.6/10 Breakfast
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464 reviews 8/10 Food

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105 reviews 8.5/10 Breakfast
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36 reviews 8.6/10 Wellness Area
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40 reviews 8.2/10 Wellness Area
27 reviews 7.4/10 Pool

79 reviews 9.1/10 Location
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70 reviews 8.8/10 Breakfast
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48 reviews 7.1/10 Food
22 reviews 8.6/10 Wellness Area

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9 reviews 7.2/10 Cleanliness
7 reviews 8.7/10 Wellness Area
7 reviews 7.9/10 Pool

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

Check-in at Pullman Paris Centre-Bercy starts at 02:00 PM, and check-out is until 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the All Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Pullman Paris Centre-Bercy regularly offers special deals and discounts, mainly accessible through our All Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the All Accor app, to enjoy the best guaranteed rates and earn loyalty points.