Pullman Paris Centre - Bercy 4 stars

Name: 4-star spa hotel in Cour Saint-Emilion - Pullman Paris Centre-Bercy - ALL
Address: 1 rue de Libourne, PARIS, 75012, FR
Telephone: +33144673400
Rating: 4.5

Customer review rating (ALL Rating) 4.5/5 2,650 reviews

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1 rue de Libourne, 75012 PARIS, France

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Pullman Paris Centre - Bercy

Hotels combining lifestyle and design, for business and leisure

In the heart of the vibrant Bercy district, the trendy Pullman Paris Centre-Bercy, designed by Tom Dixon, invites you to live every moment to the fullest. Enjoy unique services: a trendy restaurant and bar, an ephemeral terrace, co-working spaces, an art gallery, a wellness area, a private cinema by MK2 and 26 hybrid meeting rooms.

Discover the multifaceted lobby, designed by Tom Dixon. Enjoy unexpected amenities: trendy restaurant-bar, co-working spaces, art gallery, private cinema. Experience the energy of the place and our teams. Come and discover Ariette, our new restaurant and bar where the chef offers seasonal, local and homemade cuisine in a chic and relaxed atmosphere.

15 minutes from the center of Paris by metro, the Pullman Paris Centre-Bercy is the ideal starting point to visit the capital: museums, theaters, operas... Take advantage of its direct access from Orly airport by metro line 14 (30 min).

We aim to make your experience in our hotel lively and special. Our staff set the tone with a stylish and friendly manner so you enjoy the best vibe.

Matthieu Gaujard, Hotel Management

Hotel extras

Well-being area with swimming pool, spa, sauna and hammam
Bistronomic cuisine at the Ariette restaurant & bar
Direct connection to Orly airport with metro line 14 (30 min)
Quadruple and connecting rooms for families
Power Fitness Ctr open 24/7 with cardio/running equipment and video classes

Our accommodation(s)

Room

SUPERIOR ROOM, 1 King Size Bed

2 pers. max
27 m² / 290 sq ft

Bedding 1 x King size bed(s)
Views: City View

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Room

SUPERIOR ROOM, 2 Single Size Beds

2 pers. max
27 m² / 290 sq ft

Bedding 2 x Twin bed(s)
Views: City View

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Room

SUPERIOR ROOM, 1 king-size bed + 1 sofa bed for a child

3 pers. max
27 m² / 290 sq ft

Bedding 1 x King size bed(s) and 1 x Single sofa bed(s)
Views: City View

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Room

SUPERIOR ROOM, 2 single-size beds + 1 sofa bed for a child

3 pers. max
27 m² / 290 sq ft

Bedding 2 x Twin bed(s) and 1 x Single sofa bed(s)
Views: City View

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Room

PREMIUM SUPERIOR room, 1 king-size bed

2 pers. max
27 m² / 290 sq ft

Bedding 1 x King size bed(s)
Views: City View

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Room

DELUXE ROOM, 1 King Size Bed, High Floor

2 pers. max
27 m² / 290 sq ft

Bedding 1 x King size bed(s)
Views: City View

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Room

PREMIUM SUPERIOR FAMILY ROOM, 2 double beds

4 pers. max
27 m² / 290 sq ft

Bedding 2 x Double bed(s)
Views: City View

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Room

PREMIUM SUPERIOR FAMILY ROOM, 2 communicating rooms, 3 double beds

6 pers. max
54 m² / 581 sq ft

Bedding 3 x Double bed(s)

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Room

CLASSIC ROOM, 1 King-Size Bed

2 pers. max
27 m² / 290 sq ft

Bedding 1 x King size bed(s)
Views: City View

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Suite

JUNIOR SUITE, 1 King-Size Bed and 1 Sofa Bed, 180-Degree View

4 pers. max
45 m² / 484 sq ft

Bedding 1 x King size bed(s) and 1 x Double sofa bed(s)
Views: City View

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Suite

DUPLEX SUITE, 1 King-Size Bed and 1 Sofa Bed, High Floor, View of Paris

4 pers. max
52 m² / 559 sq ft

Bedding 1 x King size bed(s) and 1 x Double sofa bed(s)
Views: City View
Most of the accommodation: Duplex

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Suite

PRESIDENTIAL SUITE, 2 King Size Beds, 1 Double Sofa Bed, High Floor, Paris View

6 pers. max
105 m² / 1130 sq ft

Bedding 2 x King size bed(s) and 1 x Double sofa bed(s)
Views: City View or Panorama view
Most of the accommodation: Duplex

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Hotel location

Pullman Paris Centre - Bercy

1 rue de Libourne
75012 PARIS
France

GPS:48.831522, 2.387074

+33 1 44 67 34 00

+33 1 44 67 34 01

Railway station
Bus stop

B24 TERROIRS DE FR

Bus stop

Access: 0 m / 0 mi

L14 COUR ST EMILION

Railway station

Access: 0 m / 0 mi 3 min walk

PARIS GARE DE LYON

Railway station

Access: 2 km / 1 mi

Bercy Park

Botanical gardens

Access: 0 m / 0 mi

MUSÉE ARTS FORAINS

Museums

Access: 0 m / 0 mi 2 min walk / 2 min drive

BERCY VILLAGE

Other attractions

Access: 0 m / 0 mi

Shuttle

UGC CINE CITE BERCY

Cinema district

Access: 0 m / 0 mi 2 min walk

WAOU CLUB MED GYM

Sports centre

Access: 0 m / 0 mi

Palais Omnisport Paris Bercy

Entertainment/theatre district

Access: 1 km / 0.621 mi

LA CINEMATHEQUE

Cinema district

Access: 1 km / 1 mi 13 min walk

CITÉ DE LA MODE

Art and Culture

Access: 2 km / 1 mi 20 min walk / 5 min drive

Marais area-place des vosges

Tourist attraction

Access: 3 km / 2 mi

Quartier latin

Tourist attraction

Access: 3 km / 2 mi

Opera bastille

Opera/symphony/concert hall

Access: 3 km / 2 mi

Bastille

Tourist attraction

Access: 3 km / 2 mi

Halles area-pompidou center

Tourist attraction

Access: 4 km / 3 mi

MUSEE DU LOUVRE

Museums

Access: 5 km / 3 mi 9 min drive

NOTRE-DAME DE PARIS

Historic monument

Access: 5 km / 3 mi 9 min drive

MUSEE D'ORSAY

Museums

Access: 6 km / 4 mi 12 min drive

SACRE-COEUR

Historic monument

Access: 9 km / 6 mi 19 min drive

TOUR EIFFEL

Historic monument

Access: 9 km / 5 mi 15 min drive

Enghien les bains

Casino

Access: 20 km / 13 mi

Disneyland

Amusement park

Access: 25 km / 16 mi

Entertainment centre

River cruises

Marina

CENTRE COMMERCIAL BERCY 2

Shopping centre/mall

Access: 2 km / 1 mi 5 min drive

MADELEINE/ VENDOME

Shopping district

Access: 3 km / 2 mi 15 min walk / 7 min drive

Forum des Halles

Shopping centre/mall

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Meeting rooms
100% Non Smoking Property
Room service

ARIETTE - RESTAURANT AND BAR

Ariette is both restaurant and bar, a great place to dine or spend time, where authenticity and creativity are key. The chef provides seasonal, local and homemade cuisine, without stinting on portions.

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Spa

Far from the urban hustle/bustle, time stops at the Spa by Sothys-Paris Bercy. Facial or body treatments, solo or duo massages, protocols combining sensoriality, efficiency and a personalized approach for a breath of absolute well-being.

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Meetings & Events

Number of Meeting Room: 32
Surface of the largest room: 507 m² / 5457 sq ft
Maximum seats capacity: 420
Maximum capacity for banquets: 360

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.5/5 2,650 reviews

Melissa S. Families - 7/29/2026 Confirmed reviews ALL

Dear Melissa S., Thank you for your positive feedback regarding our location and family-friendly atmosphere. We are delighted to know that you enjoyed your stay with us. Céline - Guest Experience Manager

Manuel P. Families - 7/25/2026 Confirmed reviews ALL

The difference between a good hotel and a great one lies in the details and how the staff handles challenges when things go wrong. Unfortunately, based on my recent stay, I cannot say that Pullman Paris Bercy is a great hotel—it falls into the category of being just average. This was a particularly important trip for our family, as it was my children’s first time visiting Europe, and I wanted everything to run smoothly. During our trip across Europe, as Accor loyal member, we stayed at four different Accor properties. Pullman Paris Bercy was the only one that failed to respond to my pre-arrival email and completely ignored my request during our stay. I mention the lack of response of my pre-arrival email too here, as I think that situation is a reflection and connects with the experience while statying in the hotel. While the hotel itself has a good overall product, the service delivery and responsiveness were lacking, especially after you tell a guest you will do something and then do not do it. The guest trust your word and at least expects a communication from you with updates, especially after stating I would be arriving late with my kids that day and I would love to have an answer. I arrived almost at 1am and there has not been a response from 8am in the morning when the staff told me they would do it at some point. - Unresolved Room Issue: We had a persistent bad odor in our room for three days. Despite raising the issue, it was never properly addressed or resolved. - Lack of Follow-up: Beyond the room issue itself, what was most disappointing was feeling like our concern simply did not matter to the team. A problem can happen, but ignoring a guest's request for three days is unacceptable for a hotel of this caliber. As a loyal Accor member, I expect a consistent standard of service across the portfolio. Experiencing such a complete breakdown in basic communication and problem resolution at a flagship brand like Pullman makes me question Accor as a whole. I left detailed feedback directly at the hotel before leaving, and I truly hope management takes it to heart. I share this review so that the team works on fixing both their maintenance details and, more importantly, how they respond when a guest encounters a problem, ensuring future guests don't have to experience this.

Dear Manuel P., First and foremost, I would like to extend my sincerest apologies for the inconveniences you experienced during your stay with us. I am truly sorry to learn that your experience fell short of your expectations and left you with such a disappointing impression. I completely understand your frustration and disappointment. When choosing to stay at our hotel, our guests rightfully expect a seamless, attentive and memorable experience. Regrettably, we failed to meet those expectations, and I am deeply sorry that we did not provide the level of service and hospitality you deserved. Thank you for taking the time to share your experience with us. Although your comments are difficult to read, they are invaluable. They allow us to identify where we need to improve and to reinforce these points with our teams to ensure that similar situations do not happen again. As a gesture of our sincere apologies and as a token of our commitment to regaining your trust, we have credited 5,000 ALL – Accor Live Limitless Reward points to your loyalty account. While we know this cannot undo the disappointment you experienced, we hope it reflects our genuine desire to make amends and to have the opportunity to welcome you back under much better circumstances. We sincerely hope to have the pleasure of welcoming you again to Pullman Paris Centre-Bercy and to provide you with the high-quality experience that you were entitled to expect. Kind regards, Céline - Guest Experience Manager

Sahra S. Business - 7/25/2026 Confirmed reviews ALL

Dear Sahra S., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found our location convenient, enjoyed the comfort of your room, and appreciated our breakfast offerings. Your kind words about our staff are truly valued. Céline - Guest Experience Manager

Miya C. S. Families - 7/24/2026 Confirmed reviews ALL

Thank you for sharing your feedback following your stay with us. We are delighted to read that you found our hotel clean, comfortable and that our team was friendly and helpful throughout your stay. We are, however, sincerely sorry that your room was not fully prepared for your arrival. As your reservation included one adult and two children, the extra bed should have been set up in advance, allowing you to settle in comfortably without having to contact our team. Please accept our sincere apologies for this oversight. Your comments have been shared with our Front Office and Housekeeping teams to reinforce our arrival procedures and ensure greater attention to room preparation. We truly appreciate your understanding and hope to have the pleasure of welcoming you back for a seamless experience on your next visit. Kind regards, Céline - Guest Experience Manager

Alexandre P. Friends - 7/21/2026 Confirmed reviews ALL

Cher Alexandre P., Nous vous remercions sincèrement pour vos commentaires positifs. Nous sommes ravis d'apprendre que vous avez trouvé notre service excellent. Votre satisfaction est notre priorité et nous espérons vous accueillir à nouveau prochainement. Céline - Guest Experience Manager

Web-users rating

Other web-users rate our hotel

1,075 reviews 9.4/10 Location
1,643 reviews 7.6/10 Room
3,188 reviews 9.1/10 Service
15 reviews 8.1/10 WiFi
776 reviews 8.1/10 Comfort
738 reviews 8.7/10 Breakfast
490 reviews 7.6/10 Cleanliness
470 reviews 8.1/10 Food

144 reviews 9.6/10 Location
200 reviews 6.8/10 Room
236 reviews 8.6/10 Service
104 reviews 8.5/10 Breakfast
82 reviews 7.5/10 Cleanliness
57 reviews 8.5/10 Pool
36 reviews 8.5/10 Wellness Area
23 reviews 4.5/10 Value

91 reviews 9.1/10 Location
190 reviews 7.6/10 Room
243 reviews 8.5/10 Service
92 reviews 8.1/10 Comfort
75 reviews 8.5/10 Breakfast
50 reviews 7.6/10 Cleanliness
40 reviews 8.2/10 Wellness Area
26 reviews 7.6/10 Pool

79 reviews 9.1/10 Location
229 reviews 6.9/10 Room
241 reviews 8.8/10 Service
99 reviews 7.9/10 Comfort
69 reviews 8.8/10 Breakfast
50 reviews 7.2/10 Food
50 reviews 7.1/10 Cleanliness
13 reviews 7.9/10 Pool

30 reviews 9.5/10 Location
67 reviews 6.9/10 Room
78 reviews 8.4/10 Service
25 reviews 8.8/10 Breakfast
22 reviews 7.6/10 Comfort
10 reviews 7.5/10 Cleanliness
8 reviews 8/10 Pool
7 reviews 8.6/10 Wellness Area

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

Check-in at Pullman Paris Centre-Bercy starts at 02:00 PM, and check-out is until 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the All Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Pullman Paris Centre-Bercy regularly offers special deals and discounts, mainly accessible through our All Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the All Accor app, to enjoy the best guaranteed rates and earn loyalty points.