Pullman Paris Centre - Bercy Hotel 4 stars 
Customer review rating 4.5/5 
10,581 reviews
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Hotel extras
In the heart of Bercy. 5 min walk from the metro offering direct access to central Paris
The best breakfast in France according to trivago customers
Modular conference space with outdoor terraces
Connecting rooms for families
Services in the hotel and nearby
Check-in from 14h00
Check out up to 12h00
Paying
Information message
Due to a technical problem, the wellness areas (pool, sauna, steam room and spa) will be closed until summer 2020.
Hotel location
Pullman Paris Centre - Bercy
1 rue de Libourne
75012
paris
france
Check-in from 14h00
Check out up to 12h00
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PARIS : 24 TERROIRS DE FRANCE
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LINE 14 COURS ST EMILION : 14 COUR ST EMILION
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PARIS CENTRE : PERIPHERIC BELT
- By plane
PARIS ORLY At 12km / 8 miles - Shuttle paying
- By plane
ROISSY CHARLES DE GAULLE At 20km / 12 miles
- By train
PARIS GARE DE LYON At 2km / 1 miles
GPS :48.831522, 2.387074
Our accommodations
Enter a sleek space, dive into a cozy bed and enjoy the comfort and well-being of the Pullman Paris Centre-Bercy hotel. Bath robes, slippers, hair dryer and iron are available in your room.
Our restaurants and bars
Your meetings and events
Our meeting rooms
Number of meeting rooms: 35
Maximum size: 507 m²
Maximum capacity: 420 people
Maximum banquet capacity: 360 people
Our guest reviews for
Pullman Paris Centre - Bercy
100% genuine reviews from our guests
Find out more TripAdvisor Rating
3,606 reviews
Absolutely fabulous stay
Customer review rating 4.5/5
Wendy G. Couples - 21/03/2020 Confirmed reviews ALL
We could not fault The Pullman Paris Bercy. From check-in to check out our entire experience was exemplary. Every staff member was wonderful, our room was spacious, extremely well-appointed, and most of all, quiet. The location was excellent with many easy dining options across the road, not to mention a very quick and easy walk to access the Metro. Short travel time to all of the major attractions and arrondisements. The hotel has excellent facilities from a health club to an inviting foyer, bar and restaurant. We can’t wait for our next visit. This time we became engaged.... perhaps next time will be for our honeymoon!!
Dear Wendy B., We thank you very much for this amazing review:) We definetly want you back to celebrate your honeymoon:) We keep it in mind:) Take care you and your family, We keep in touch! Sincerely, Céline Girault Guest Experience Manager
Well located, and chic hotel.
Customer review rating 4.5/5
W. A. S. Solo - 12/03/2020 Confirmed reviews ALL
One of my best Accor Hotel experience so far. The only minus would be the fee for the room service. This is the first time ever, and it's not really relevant. Beside that, everything went perfect. I loved my room. Regards
Dear Aboubakry Sadikh W., Thank you very much for taking the time to share your experience at the Pullman Paris Bercy. We are happy that you ahd a wonderful experience with us and hope to welcome you again! :) We wish you a lovely day Bochra Djedaini - Guest Relations
All good but the sport center
Customer review rating 4.5/5
Nicolas B. Business - 09/03/2020 Confirmed reviews ALL
It was areal pity that during my stay the elevator to the sport center was out of order and the only way to get there was amaze of stairs and corridors impossible to remember.
Dear Mr B., We very much appreciate your comments regarding your stay at the Pullman Paris Centre Bercy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Unfortunately, we had to change at the last minute an important piece from the fitness's elevator. Once again, please accept our sincere apologies for the inconvenient. Sincerely, Céline Girault Guest Experience Manager
Location was good but stay was not great because of room structure, especially shower area and bathroom. It was a “pain”. Almost like a nightmare through out stay actually.
Customer review rating 4.5/5
Vishnu B. Business - 08/03/2020 Confirmed reviews ALL
The room 812 is a nightmare actually. The shower area there is no proper protection for water not to spill out on floor outside shower area clearly. It’s a pathetic design and arrangement. Also head shower the flow is pathetic and top slow. On WC there is no hand shower arrangement. Limited floor mat ( Rather just 1 ) made me use the hand towels and bah towels to protect the water flow out of bathroom to room area. So had to live with this worry and trouble on all nights of 23rd until 1st March 2020 actually. It was an honestly an pathetic experience. Had made a request to shift room to a king size bed on probably 24th or 25th Feb 2020, but made to use same room by changing the bed configuration by joining the bed into a King Bed. So nightmare of same bathroom continued throughout the stay. This room looks like a kind of worst room in configuration in the hotel as it is at end and next to some service door probably. So honestly not keen to come back and stay at Pullman City Centre Bercy for sure in future. At price point for room it was basically not worth staying frankly. A friendly advise is please never Officer the room 821 as location and type to any guest as it would be actually unfair to guest clearly. Even a total refund of price if Stay is not enough to consider Pullman City Centre Bercy as a choice of stay clearly, sorry. Because a local friend of mine : Mr. Bertrand Malet who has prepaid for my stay in his name from 23rd February and until 27th February, I didn’t want to be impolite and continued to stay back for those nights. As I had also invited another partner of mine from a French Group : Mrs. Corinne Molina who came and checked in on 27th Feb 2020 evening for a night in same hotel, She also had a peculiar situation which your staff couldn’t not help weirdly. My error she prepaid for 1 night of 27th March 2020 instead of 27th Feb 2020. It was hard for her and she had no choice but to pay again while checking in and she was also very disappointed actually. I am not sure if she had chance to claim a refund back as yet. Unfortunately very less solutions but more rules which are very immature and not an good feeling to comeback and enjoy your hospitality actually. Thanks Regards, Vishnu B. Polmann India Limited Email : vi… Cell : +9…
Dear Vishnu B., Thank you for taking the time to tell us about your experience at the Pullman Paris Centre Bercy. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Céline Girault Guest Experience Manager
Customer review rating 4.5/5
Zhijun J. Families - 07/03/2020 Confirmed reviews ALL
My wife's purse was almost stolen the first hour we arrived at Paris. Qi calmed us down. Qi is very friendly and helpful. Paris public transportation was on strike when we were there. We checked with Qi everyday about where to go and how to get there.
Dear Zhijun J., We thank you very much for sharing your experience at the Pullman Paris Bercy! We are really happy that Qi was able to make you have a wonderful stay! We wish you a lovely day! :) Bochra Djedaini - Guest Relations
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