Pullman Paris Centre - Bercy 4 stars

Customer review rating (ALL Rating) 4.5/5 2,455 reviews

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Description

Hotel extras

  • Well-being area with swimming pool, spa, sauna and hammam

  • Bistronomic cuisine at the Ariette restaurant & bar

  • Direct connection to Orly airport with metro line 14 (30 min)

  • Quadruple and connecting rooms for families

  • Power Fitness Ctr open 24/7 with cardio/running equipment and video classes

Our accommodation(s)

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Hotel location

Pullman Paris Centre - Bercy

1 rue de Libourne
75012 PARIS
France

GPS:48.831522, 2.387074

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

ARIETTE - RESTAURANT AND BAR

Ariette is both restaurant and bar, a great place to dine or spend time, where authenticity and creativity are key. The chef provides seasonal, local and homemade cuisine, without stinting on portions.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  2,455 reviews

Customer review rating 5.0/5

Maturin T. Business - Confirmed reviews ALL

The best customer experience I have had in the last year. A huge thank you to the entire staff for their genuinely caring approach!

Dear Maturin T., Thank you for your wonderful feedback. We are delighted to hear that you enjoyed your upgrade to the junior suite and that our team's service made your stay memorable. Your kind words will be shared with the staff to inspire continued excellence. Céline - Guest Experience Manager

Customer review rating 5.0/5

Pamela M. Solo - Confirmed reviews ALL

Sarah at the check in desk was extremely thoughtful and attentive, made me feel very welcomed

Dear Pamela M., Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our facilities comfortable and that Sarah provided you with attentive service during your check-in. Your feedback is greatly appreciated and will be shared with our team. Céline - Guest Experience Manager

Customer review rating 5.0/5

Kaoruko F. Solo - Confirmed reviews ALL

I planned this weekend trip at the last minute after spending 10 days in London for work. The massage that was recommended when I booked through the Accor app was a wonderful addition to the complimentary breakfasts. I also really appreciated Jeanette, the concierge, who kindly stopped to ask about my plans and helped me book a tour bus and river cruise — with a lovely surprise included. It made my stay even more special.

Dear Kaoruko F., Thank you for taking the time to share your positive experience at Pullman Paris Centre - Bercy. We are delighted to hear that you enjoyed the massage and the complimentary breakfasts during your weekend getaway. It is wonderful to know that Jeanette, our concierge, contributed to making your stay memorable by assisting with your tour and cruise arrangements. We strive to provide exceptional service and create special moments for our guests. We look forward to welcoming you back for another enjoyable stay. Céline - Guest Experience Manager

Customer review rating 4.5/5

Michael M. Solo - Confirmed reviews ALL

High quality room and high quality service. Early check-in highly appreciated

Dear Michael M., Thank you for your kind feedback regarding your recent stay with us. We are pleased to hear that you enjoyed the comfort of your room and the quality of our service. It is wonderful that our early check-in policy contributed positively to your experience. Céline - Guest Experience Manager

Customer review rating 3.0/5

Georgios S. Business - Confirmed reviews ALL

Espresso is not working in 930, right lamp besides the bed not functioning well either

Thank you for taking the time to share your feedback and for choosing our hotel as your preferred address when visiting Sanofi. I am sincerely sorry to learn that the espresso machine in room 930 was not functioning, and that the bedside lamp was also not working properly. Please accept my apologies for these inconveniences, which do not reflect the level of comfort and reliability we strive to provide. Our maintenance team has been immediately informed to check and resolve these issues without delay. We truly value your loyalty and trust, and we hope to have the pleasure of welcoming you back soon for a flawless experience at the Pullman Paris Centre-Bercy. Kind regards, Céline- Guest Experience Manager

Other web-users rate our hotel

  • 973 reviews 9.3/10 Location
  • 1,489 reviews 7.6/10 Room
  • 2,698 reviews 9.2/10 Service
  • 12 reviews 8.5/10 WiFi
  • 711 reviews 8.2/10 Comfort
  • 668 reviews 8.8/10 Breakfast
  • 433 reviews 8/10 Food
  • 427 reviews 7.6/10 Cleanliness

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