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Pullman Paris Centre - Bercy Hotel 4 stars

TripAdvisor rating 4.5/5 3,522 reviews
Pullman Paris Centre - Bercy
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+ 26 Services
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Hotel extras

  • In the heart of Bercy. 5 min walk from the metro offering direct access to central Paris

  • The best breakfast in France according to trivago customers

  • Modular conference space with outdoor terraces

  • Connecting rooms for families

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • PARIS ORLYPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
  • Hairdressing salon
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Babysitting on request
Business services
  • 35 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available
Information message

closure of Wellness areas (swimming pool, sauna, hammam and spa) until the end of 2019 due to technical issues.

Hotel location

Pullman Paris Centre - Bercy

1 rue de Libourne
75012
paris
france

Tel: +33144673400

Fax: (+33)1/44673401

Contact email

Check-in from 14h00

Check out up to 12h00

  • PARIS :   24 TERROIRS DE FRANCE

  • LINE 14 COURS ST EMILION :   14 COUR ST EMILION

  • PARIS CENTRE :   PERIPHERIC BELT

  • By plane

    PARIS ORLY At 12km / 8 miles - Shuttle paying

  • By plane

    ROISSY CHARLES DE GAULLE At 20km / 12 miles

  • By train

    PARIS GARE DE LYON At 2km / 1 miles

GPS :48.831522, 2.387074

Our accommodations

Enter a sleek space, dive into a cozy bed and enjoy the comfort and well-being of the Pullman Paris Centre-Bercy hotel. Bath robes, slippers, hair dryer and iron are available in your room.

SUPERIOR ROOM, 1 King Size Bed

  • Max. number of persons: 2
  • Area: From 27m²
  • Views: City side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine
  • Coffee/tea making facilities(...)

DELUXE ROOM, 1 King Size Bed, High Floor

  • Max. number of persons: 2
  • Area: From 27m²
  • Views: City side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine
  • Coffee/tea making facilities(...)

SUPERIOR FAMILY ROOM, 2 Double Beds

  • Max. number of persons: 4
  • Area: From 27m²
  • Views: City side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine
  • Coffee/tea making facilities(...)

SUPERIOR FAMILY ROOM, 2 Connecting Rooms, 3 Double Beds

  • Max. number of persons: 6
  • Area: From 54m²
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine
  • Coffee/tea making facilities(...)

CLASSIC ROOM, 1 King Size Bed

  • Max. number of persons: 2
  • Area: From 27m²
  • Views: City side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Mini Bar

CLASSIC ROOM, 2 single beds

  • Max. number of persons: 2
  • Area: From 27m²
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Mini Bar

JUNIOR SUITE, 1 King Size Bed, 180° View

  • Max. number of persons: 3
  • Area: From 45m²
  • Views: City side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine
  • Coffee/tea making facilities(...)

DUPLEX SUITE, 1 King Size Bed, High Floor, Paris View

  • Max. number of persons: 4
  • Area: From 44m²
  • Views: City side *
  • Most of the accommodation: DUPLEX *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine
  • Coffee/tea making facilities(...)

PRESIDENTIAL SUITE, 2 King Size Beds, 1 Double Sofa Bed, High Floor, Paris View

  • Max. number of persons: 6
  • Area: From 105m²
  • Views: City side, Panorama view *
  • Most of the accommodation: DUPLEX *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine
  • Coffee/tea making facilities(...)

Our restaurants and bars

L'ESPRIT DU 12ÈME

Type of cuisine: Bistronomy

Photo non contractuelle / Strictly non binding

At the Esprit du 12ème you will find a warm atmosphere inspired by the neighborhood's wine-making past. Our Chef offers original, delicate and intensely flavorful cuisine.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LIVE CORNER

Photo non contractuelle / Strictly non binding

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 35

  • Maximum size: 507 m²

  • Maximum capacity: 420 people

  • Maximum banquet capacity: 360 people

Find out more

Our guest reviews for
Pullman Paris Centre - Bercy

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

9,908 reviews

tripadvisor

TripAdvisor Rating 4.5/5

3,522 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Very good

Customer review rating 4.5/5

Anonymous Business - 02/12/2019 Confirmed reviews ALL

Comfortable stay, helpful reception staff, good facilities in room including mineral water.

Dear Mrs M., We thank you very much for this nice review! We hope to see you very soon! Have a lovely day! Céline Girault Guest Experience Manager

Great hotel, great staff

Customer review rating 4.5/5

Ann Business - 02/12/2019 Confirmed reviews ALL

I stayed in the Pullman Bercy for a work event. All staff were brilliant, going out of their way to help out wherever possible. Rooms were clean, the breakfast buffet provided with a lot of choice and meeting/ training facilities were good. I would definitely recommend this hotel.

Dear Marieke G., We thank you very much for this amzing reviem following your stay at Pullman Paris Centre Bercy. We hope to see you soon! I wish you a lovely day, Sincerely Céline Girault Guest Experience Manager

perfect stay

Customer review rating 4.5/5

P. Business - 02/12/2019 Confirmed reviews ALL

all was great , wonderful staff always there to help , very nice and quite room , good atmosphere and ambiance , Hotel very well located , the place to be when staying in Paris near the center

Cher Monsieur P., Mille mercis pour ce très joli commentaire. Vous êtes ici chez vous! Le Pullman Paris Centre Bercy est votre Maison. Je passe le bonjour à toute la famille:) Très belle journée, Céline Girault Guest Experience Manager

Disappointed with response to complaints

Customer review rating 4.5/5

Internationalguestuk Business - 01/12/2019 Confirmed reviews ALL

The rooms were fine and bed and amenities good. The stay was marred by mice in the downstairs bar area. Off putting when you have ordered food to have mice running around the tables. Complained to bar staff who were not responsive. Then to reception staff who said a manager would be in touch. Nobody contacted me for the remainder of the stay. I raised the issue at checkout and it was explained that because the hotel was located near the river, mice are a common problem in many Paris hotels. I paid the for service we received as this seems to be the way complaints are handled, but it was disappointing and I would avoid eating/drinking in the bar area if you have a choice.

Dear Mr L., Thank you for taking the time to tell us about your experience at the Pullman Paris Centre Bercy. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Céline Girault Guest Experience Manager

Good

Customer review rating 4.5/5

Lisa Couples - 30/11/2019 Confirmed reviews ALL

We loved your hotel! The staff was amazing.. accommodating.. and really approachable. Dylan.. checked us in and he was really awesome.. he checkin on us.. wished me happy birthday he was really great! Only upside to your hotel honestly was the food.. breakfast was horrible.. eggs cold and runny, bacon uncooked.. the pastries were the beat option. Also your room service was really bad... everytime we called.. they never had something and only pizza. The purpose of room service a so that you can get food anytime you like in your room. Everytime we attempted to room service . The only thing available was pizza.. even a grill hand and cheese wasnt avilable.. that's nothing hard to make.. the food was the downside to your beautiful hotel

Dear Mrs a., We thank you taking the time to share your experience following your stay with us. I shared your feedback regarding your experience at the restaurant and room service with the Chef and the food and beverage manager. Please allow me to express my apologies. I stay at your entire disposal, Sincerely, Céline Girault Guest Experience Manager

Mr christian c.

Customer review rating 4.5/5

Christian C. Friends - 30/11/2019 Confirmed reviews ALL

Perfect hotel,clean,gentle staff and helpfull. The only problem is the parking

Dear Christian c., We very much appreciate your comments regarding your stay at the Pullman Paris Centre Bercy. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Céline Girault Guest Experience Manager

Wonderful hotel

Customer review rating 4.5/5

Ben Business - 29/11/2019 Confirmed reviews ALL

Everything was fine except the quality of the breakfast was poor

Dear Ben Nasser R., We thank you very much for your feedback following your stay at Pullman Paris Centre Bercy. We shared your comment with the Chef and The Food & Beverage Director. Sincerely, Céline Girault Guest Experience Manager

Problems wkth the room

Customer review rating 4.5/5

C C. Business - 28/11/2019 Confirmed reviews ALL

The room was to noise because it was in the first floor. The sound of street traffic during night was disturbing. Also the TV set command worked badly, potencial a problem with batteries etc.

Would come back

Customer review rating 4.5/5

Damien Business - 25/11/2019 Confirmed reviews ALL

Welcoming staff, as usual in Pullman. The food is good for a decent price. What a change compared to La Defense where they serve overpriced inedible food! Complement to the team. Way to go!

Dear Mr R., We thank you very much for this amazing review! We hope to see you in the Pullman Paris Centre Bercy more often! I wish you a lovely day! Sincerely, Céline Girault Guest Experience Manager

Good service, great room

Customer review rating 4.5/5

Juan D. U. Business - 25/11/2019 Confirmed reviews ALL

Good service, great room and breakfast. Easy check-in and check-out process

Dear Juan David U. F., W ethank you very much for this amazing review following your stay with us. We hope to see you soon, I wish you a lovely day, Sincerely, Céline Girault Guest Experience Manager

Ok but could have been better

Customer review rating 4.5/5

Matteo Business - 23/11/2019 Confirmed reviews ALL

I had to change the room (#709) after the 1st night because the smell. The new one was then ok.

Dear Mr C., Thank you for taking the time to tell us about your experience at the Pullman Paris Centre Bercy. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I am happy that at the end you enjoyed your stay with us. Sincerely, Céline Girault Guest Experience Manager

Pull at its best

Customer review rating 4.5/5

Peter L. Business - 22/11/2019 Confirmed reviews ALL

As always, a pleasure. Efficient check in and out, very friendly staff, good facilities

Dear Peter, Thanks a lot for your nice comment ! We are very happy that you are enjoying Pullman Bercy services! We wish you an amazing weekend and hope to see you very soon for a next parisian stay ! Arnaud - Guest Relations.

Great

Customer review rating 4.5/5

Anonymous Business - 22/11/2019 Confirmed reviews ALL

I enjoyed my stay!

Dear Kevin John G., We thank you for sharing your experience following your stay in the Pullman Paris Centre Bercy. We hope to see you very soon! Sincerely, Céline Girault Guest Experience Manager

Noisier room than usual

Customer review rating 4.5/5

Ld Business - 22/11/2019 Confirmed reviews ALL

I always try to stay with you whenever I am in Paris: nice, friendly staff, excellent breakfast (usually with the most cheerful lady greeting everyone at the entrance), and I love the ability to use the gym at any time, especially since you added the real spin bikes and the LesMills programmes. Only downside this time: I usually request a quiet room and this one was noisier than others (533). The window seals seem to have worn out. Kind regards

Dear Mr D., I thank you for this nice comment! I will share with the Team and Lise who stayed at the entrance of the hotel! I wish you a lovely day! Sincerely, Céline Girault Guest Experience Manager

The hotel was very accommodating and our guests enjoyed their stay

Customer review rating 4.5/5

C D. Business - 21/11/2019 Confirmed reviews ALL

Staff were very friendly and helpful with our guests. Rooms and breakfast were very nice too!

Dear Miss D., Thank you for your nice comment ! We are very happy that everything went so well for your clients! Have a great weekend! Arnaud - Guest Relations.

Excelent

Customer review rating 4.5/5

Alexey E. Solo - 21/11/2019 Confirmed reviews ALL

Just perfect

Mr E., Thank you for filling out our satisfaction survey, such short and nice comments are always very appreciated by our teams ! We wish you a very nice weekend ! Arnaud - Guest Relations.

The accomodations are very nicely appointed. i like the new interior.

Customer review rating 4.5/5

Anonymous Business - 19/11/2019 Confirmed reviews ALL

The bed is comfortable and the breakfast was very satisfying with a lot of selections. My only complaint was there was only 1 soft pillow.

Dear Ms Z., Thanks a lot for taking the time of filling our satisfaction survey. I'm very happy to read that you enjoy our new lobby designed recently by Tom Dixon! I've just added to your profile that you would prefer several soft pillows for your next visit! Have a great end of the week, Best regards, Arnaud

Short family break for food & show

Customer review rating 4.5/5

Adam B. Families - 17/11/2019 Confirmed reviews ALL

We chose the Pullman as we always try to stay in the groups hotels but sadly this experience was far from the usual standard. Evening meal was average at best. Over priced even for Paris, poorly cooked and terrible service. Lobby is poorly laid out, staff hard to find(!) Breakfast was good but not a patch on London Pullman. Room very clean and staff very professional. Local area is quiet with lovely little “village” of shops and restaurants. Easy access to tube.

Dear Adam B., Thank you for filling our satisfaction survey. I am sorry to read your deception and to see that we were under the standards that you are used to in other Pullman hotels. Please rest assured that we are sending your comment to our restauration service and that we will read your comment during our morning brief so that the necessary changed are made. Finally we are still very happy to see that our number 1 priority which is regardiong the cleanliness satisfied you. I wish you a great day and hope that we will have the opportunity to welcome you again someday. By the way, do not hesitate to join me for a further reservation h2… Arnaud - Guest Relations.
Customer review rating 4.5/5

Anonymous Couples - 12/11/2019 Confirmed reviews ALL

impec

Cher Monsieur F., Un très grand merci pour ces jolies notes, Votre avis compte beaucoup pour nous, A très vite, Céline Girault Guest Experience Manager

good stay

Customer review rating 4.5/5

Bernard P. Couples - 12/11/2019 Confirmed reviews ALL

great hotel, great room and bed and great breakfast !

Dear Mr p., We thank you very much for this amazing review! We hope to welcome you for your next trip in Paris! Sincerely, Céline Girault Guest Experience Manager
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