Pullman Paris Centre - Bercy Hotel 4 stars

We could not fault The Pullman Paris Bercy. From check-in to check out our entire experience was exemplary. Every staff member was wonderful, our room was spacious, extremely well-appointed, and most of all, quiet. The location was excellent with many easy dining options across the road, not to mention a very quick and easy walk to access the Metro. Short travel time to all of the major attractions and arrondisements. The hotel has excellent facilities from a health club to an inviting foyer, bar and restaurant. We can’t wait for our next visit. This time we became engaged.... perhaps next time will be for our honeymoon!!

One of my best Accor Hotel experience so far. The only minus would be the fee for the room service. This is the first time ever, and it's not really relevant. Beside that, everything went perfect. I loved my room. Regards

It was areal pity that during my stay the elevator to the sport center was out of order and the only way to get there was amaze of stairs and corridors impossible to remember.

The room 812 is a nightmare actually. The shower area there is no proper protection for water not to spill out on floor outside shower area clearly. It’s a pathetic design and arrangement. Also head shower the flow is pathetic and top slow. On WC there is no hand shower arrangement. Limited floor mat ( Rather just 1 ) made me use the hand towels and bah towels to protect the water flow out of bathroom to room area. So had to live with this worry and trouble on all nights of 23rd until 1st March 2020 actually. It was an honestly an pathetic experience. Had made a request to shift room to a king size bed on probably 24th or 25th Feb 2020, but made to use same room by changing the bed configuration by joining the bed into a King Bed. So nightmare of same bathroom continued throughout the stay. This room looks like a kind of worst room in configuration in the hotel as it is at end and next to some service door probably. So honestly not keen to come back and stay at Pullman City Centre Bercy for sure in future. At price point for room it was basically not worth staying frankly. A friendly advise is please never Officer the room 821 as location and type to any guest as it would be actually unfair to guest clearly. Even a total refund of price if Stay is not enough to consider Pullman City Centre Bercy as a choice of stay clearly, sorry. Because a local friend of mine : Mr. Bertrand Malet who has prepaid for my stay in his name from 23rd February and until 27th February, I didn’t want to be impolite and continued to stay back for those nights. As I had also invited another partner of mine from a French Group : Mrs. Corinne Molina who came and checked in on 27th Feb 2020 evening for a night in same hotel, She also had a peculiar situation which your staff couldn’t not help weirdly. My error she prepaid for 1 night of 27th March 2020 instead of 27th Feb 2020. It was hard for her and she had no choice but to pay again while checking in and she was also very disappointed actually. I am not sure if she had chance to claim a refund back as yet. Unfortunately very less solutions but more rules which are very immature and not an good feeling to comeback and enjoy your hospitality actually. Thanks Regards, Vishnu B. Polmann India Limited Email : vi… Cell : +9…

My wife's purse was almost stolen the first hour we arrived at Paris. Qi calmed us down. Qi is very friendly and helpful. Paris public transportation was on strike when we were there. We checked with Qi everyday about where to go and how to get there.

Vibe managers, clean good looking hotel, beautiful bercy village outside, beautiful spacious rooms. One word; amazing.

very friendly personal and beautiful suites. Linen are very confortable and of good quality.

Great location and incredible service

My check in was superb & very helpful. Comfortable room, bed & breakfast. Gym dingy in basement though.

The hotel was clean and we were happy with our room. For us the location was probably a bit too far from the main tourist area. Bercy Village is nice but possibly better visited in warmer months.

It is my third stay here at Bercy and will not stay anywhere else. As its ideally located away from the hustle of the city. The feel is calm and exudes modern ambiance. Staff are really friendly and rooms are kept clean and fresh.

Well received, staff very pleasant and professional. Room was clean.

Very impressed with hotel staff helpful

Stayed for 3 days with my wife, combining a business trip with a day of leisure. Bercy village is very pleasant and atmosphere around the hotel is great.

As always , a great pleasure to stay in your hotel , wonderful staff always there to help , very customer service oriented , friendly , you feel like at home