Pullman Paris Centre - Bercy 4 stars

Name: 4-star spa hotel in Cour Saint-Emilion - Pullman Paris Centre-Bercy - ALL
Address: 1 rue de Libourne, Paris, 75012, France
Telephone: +33144673400
Rating: 4.5

Customer review rating (ALL Rating) 4.5/5 1,698 reviews

1 rue de Libourne, 75012 Paris, France

Description

Pullman Paris Centre - Bercy

Hotels combining lifestyle and design, for business and leisure

We aim to make your experience in our hotel lively and special. Our staff set the tone with a stylish and friendly manner so you enjoy the best vibe.

Matthieu Gaujard, Hotel Manager

In the heart of the vibrant Bercy district, the trendy Pullman Paris Centre-Bercy, designed by Tom Dixon, invites you to live every moment to the fullest. Enjoy unique services: a trendy restaurant and bar, an ephemeral terrace, co-working spaces, an art gallery, a wellness area, a private cinema by MK2 and 26 hybrid meeting rooms.

Discover the multifaceted lobby, designed by Tom Dixon. Enjoy unexpected amenities: trendy restaurant-bar, co-working spaces, art gallery, private cinema. Experience the energy of the place and our teams.

15 mins by subway from the center of Paris, the Pullman Paris Centre-Bercy is the ideal starting point to explore the capital's museums, theaters, opera houses, etc. Direct access to the Gare de Lyon and airports.

Hotel extras

Pool, Sothys Spa, massages, treatments, sauna for a unique well-being break
The LIVE Bar-Restaurant offers bistronomic cuisine in a vibrant atmosphere
ALLSAFE label: we welcome you in line with hygiene and safety standards
Communicating rooms ideal for families
In the heart of the lively Bercy quarter

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

Enter a sleek space, dive into a cozy bed and enjoy the comfort and well-being of the Pullman Paris Centre-Bercy hotel. Bath robes, slippers, hair dryer and iron are available in your room.

Room

SUPERIOR ROOM, 1 King Size Bed

2 persons
27 m² / 290 sq ft

Bedding 1 x King size bed(s)
Views: City View

Room

DELUXE ROOM, 1 King Size Bed, High Floor

2 persons
27 m² / 290 sq ft

Bedding 1 x King size bed(s)
Views: City View

Room

SUPERIOR FAMILY ROOM, 2 Double Beds

4 persons
27 m² / 290 sq ft

Bedding 2 x Double bed(s)
Views: City View

Room

SUPERIOR FAMILY ROOM, 2 Connecting Rooms, 3 Double Beds

6 persons
54 m² / 581 sq ft

Bedding 3 x Double bed(s)

Room

CLASSIC ROOM, 1 King Size Bed

2 persons
27 m² / 290 sq ft

Bedding 1 x King size bed(s)
Views: City View

Room

CLASSIC ROOM, 2 single beds

3 persons
27 m² / 290 sq ft

Bedding 2 x Single bed(s)

Hotel location

Pullman Paris Centre - Bercy

1 rue de Libourne
75012 Paris
France

GPS:48.831522, 2.387074

Telephone +33 1 44 67 34 00

+33 1 44 67 34 01

Railway station
Bus stop

B24 TERROIRS DE FR

Bus stop

Access: 0 m / 0 mi

L14 COUR ST EMILION

Railway station

Access: 0 m / 0 mi 3 min walk

PARIS GARE DE LYON

Railway station

Access: 2 km / 1 mi

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

In summary

On site

Swimming pool
Restaurant
Wheelchair accessible hotel
Well-being
Air conditioning
Wi-Fi
Breakfast
Meeting rooms

LIVE Restaurant & Bar

An open and creative kitchen celebrating bistronomy, local and seasonal products, classics revisited with market-fresh produce. For lunch, dinner, after work or tea time, experience LIVE.

Book

Our guest reviews

Mansour S. Business - 3/21/2023 Confirmed reviews ALL

Nice, clean hotel with friendly and help staff. The breakfast was very good.

Dear Mr S., We thank you for taking the time to share your experience following your stay with us. You feedback is very precious for us. We hope to welcome you again in the future, Sincerely, Céline Guest Experience Manager

Great Stay

Galen M. Families - 3/19/2023 Confirmed reviews ALL

That staff were great and very helpful. My family loved the presidential suite.

Dear Mr M., We very much appreciate your comments regarding your stay at the Pullman Paris Centre Bercy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Céline Guest Experience Manager

Well located, friendly crew

Steven Solo - 3/16/2023 Confirmed reviews ALL

Well-located, friendly crew, everything is perfect.

Dear Mister F., We thank you for taking the time to share your experience following your stay with us. Your feedback is very precious for us to improve our quality of services. We hope to welcome you in the futur, Best regards, Céline Gust Esxperience Manager

Great location, staff, food, rooms everything! Also very handy car park over the road

Georgia U. Business - 3/16/2023 Confirmed reviews ALL

Could not fault the hotel, we had 105 rooms, everyone was made to feel special and well looked after. Breakfast opened at 06:30 every day, never late, which was really useful as we had to leave at 06:45 each day.

Dear Mrs S., We very much appreciate your comments regarding your stay at the Pullman Paris Centre Bercy. It is always a pleasure to receive positive feedback. I will share your comments with Josepha, Marouane our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Céline Guest Experience Manager

Be careful - breakfast rip off

PandoraPalma Families - 3/12/2023 TripAdvisor review

It appears communication from this hotel is difficult. Slow responses to emails, not addressing the problem raised. The hotel (and Accor) have a pricing policy that is completely flawed and yet they do not engage to address the issue. Here is the problem. The price of breakfast is Eur 29.5 per person (adult) per day. Children eat free. I got that much by email from the hotel when I asked. However, the difference between the rate for a junior suite with breakfast and without breakfast is Eur 332.32 for 3 people - 2 adults and a child - for 3 nights. Total for breakfast for 3 people works out to Eur 36.9 per person per day. This means the hotel is charging for the child (should be free) and charging Eur 36.9 per person per day instead of 29.5. So basically it’s a rip off. I have attempted to get some help from the reservations team directly. The reservations team only read the latest message and not the whole thread, and they have at no point addressed the inconsistency outlined above despite being asked multiple times by email. I shall continue to escalate until someone from Accor or this hotel is gracious enough to get in touch with me. I would recommend checking the rates offered by this hotel very carefully to avoid being ripped off.

Dear Pandora Palma, We thank you for taking the time to share your experience following your reservation. Again, we apologize for the delay in processing responses. You are comparing two different offers : th' "suite Experience" offer (the one you have finally chosen)and the "stay longer and save" offer. There is no Suite Experience offer with breakfast included, so you need to add the charge of €29.50 per person per day. The offer Stay Longer and Save exist with and without breakfast. We agree with you that the Suite Experience offer is more convenient even if you want to add the breakfast after. The reservation agent should give you this information. Please be assured that we will make a point with the Reservation Manager to follow up on customer requests and avoid this kind of confusion in the future. Thank you very much for your e-mail, thanks to that we are able to work on our process and improve our customer service. We remain at your entire disposal for any further question you may have. Thank you for your understanding and for your support to our Hotel. We will be delighted to welcome you soon! Warm regards, Céline - Guest Experience Manager

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