Pullman Paris Centre - Bercy 4 stars

Customer review rating (ALL Rating) 4.5/5 2,237 reviews

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Description

Hotel extras

  • Well-being area with swimming pool, spa, sauna and hammam

  • Bistronomic cuisine at the Ariette restaurant & bar

  • Direct connection to Orly airport with metro line 14 (30 min)

  • Communicating rooms for families

  • Power Fitness Ctr open 24/7 with cardio/running equipment and video classes

Our accommodation(s)

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Room 1

Hotel location

Pullman Paris Centre - Bercy

1 rue de Libourne
75012 Paris
France

GPS:48.831522, 2.387074

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

ARIETTE - RESTAURANT AND BAR

Ariette is both restaurant and bar, a great place to dine or spend time, where authenticity and creativity are key. The chef provides seasonal, local and homemade cuisine, without stinting on portions.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  2,237 reviews

TripAdvisor Rating  4.4/5  3,963 reviews

Excellent hotel and staff!

Customer review rating 5.0/5

Mike S. Families - Confirmed reviews ALL

Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed the excellent service from our staff, especially Jeanette, and that our location and breakfast met your expectations. Your feedback is truly invaluable to us. We look forward to welcoming you and your family back for another memorable stay in Paris. Best regards, Maryème - Guest Experience Associate

Very nicely appointed and located.

Customer review rating 5.0/5

David Business - Confirmed reviews ALL

Did not get what I paid for

Customer review rating 0.5/5

Very A. Business - Confirmed reviews ALL

Dear Mr L., First of all, I would like to sincerely apologize for the issues you encountered during your stay. We deeply regret that your experience did not meet the high standards we strive to provide. Please be assured that your room was not downgraded intentionally. Unfortunately, due to an internal error, you were placed in a room without a desk, which should not have happened. Regarding the minibar, I must clarify that it is stocked with two complimentary bottles of water, and we apologize if this did not meet your expectations. Additionally, we regret that your room was not cleaned as it should have been, and that the coffee machine was missing from your room. We understand your frustration, especially when comparing your experience to that of your colleague. I want to reassure you that we highly value your loyalty as a member, and this does not reflect the service we aim to offer to our loyal guests. As a gesture of our sincere apologies, we have credited 6,000 points to your loyalty account. We truly hope to have the opportunity to welcome you back and restore your confidence in our brand. Kind regards, Céline - Guest Experience Manager

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Excellent stay

Customer review rating 4.5/5

Koen V. Couples - Confirmed reviews ALL

Dear Koen V., Thank you for your kind words about your recent stay. We are delighted to hear that you enjoyed our staff, accommodations, and the new wellness swimming pool. We look forward to welcoming you back to Pullman Paris Centre Bercy in the future. Céline - Guest Experience Manager

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Other web-users rate our hotel

  • 799 reviews 8.9/10 Location
  • 1,290 reviews 7.6/10 Room
  • 1,932 reviews 9.2/10 Service
  • 15 reviews 8.2/10 WiFi
  • 640 reviews 7.9/10 Comfort
  • 540 reviews 8.4/10 Breakfast
  • 372 reviews 8.7/10 Wellness Area
  • 371 reviews 7.3/10 Cleanliness

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