Pullman Paris Centre - Bercy Hotel 4 stars

It was my first hotel stay since the pandemic and it was very reassuring and seemed hygienic and safe. I always felt safe. The staff was taking care of safety measures and was very attentive.

I stayed at this hotel because I had to attend a conference organised nearby. The facility is nicely renovated but somethings, bathroom for instance, reveal that this is not a very modern building. The fragrance signature is too present in the common areas of the hotel and might become annoying after a while

Great customer service, nice room, wonderful location

Excellent service and stay!

Hotel and staff were excellent!

Good, but you have charged me the room twice . One in my credit card and another one via my company’s travel agency

We had a gorgeous suite on the 10th floor with an amazing view on Paris, would highly recommmend.

Just grreat service, nice room, nice staff

Very friendly and helpful staff.

Well located, nice staff really accomodating.

Overall the room was very nice and comfortable. However, I was double billed for three room service meals through the Skeat app and on the hotel bill. I sent an email requesting my credit card be credited and have not even received a response. Also the service times in the hotel restaurant were very poor. Even with the simplest orders it would take 45-60 minutes and often appetizers came after or with the main dish. The exception to this was breakfast which was very timely and had attentive staff.

room was nice . Team member was helpful and welcoming. The room service menu is quiet disappointing. Same apply for the bar: food menu . Selection is too small .The hotel location is very accessible .

I would not recommend this hotel...you will receive conflicting information from the staff. Most of the staff are not friendly at all. There are better hotels than this hotel and at better locations. It is not value for money

I stay at this hotel at least a couple times per year for my leisure trips to Paris. I enjoy the location, as it's far enough from the touristy center of Paris to be relaxing, yet Métro line 14 makes reaching the first a ten-minute ride. (Note: because this is an automated line, it was operating normally during the recent transit strikes.) The hotel itself is quite nice, having undergone significant renovations in the common areas over the past few years. Yet, what sets this property apart for me is the staff. They are warm, welcoming, caring, and always helpful. I see this as "my home in Paris" as a result. I know beyond any doubt that the staff will make every possible effort to assist me, no matter what my request is. In terms of the accommodations, I'd advise booking a premium room if you are able, as the view from the upper floors of the hotel toward the city is beautiful. Highly recommended!

Another terrific stay @ Pullman Bercy. Merci Beaucoup to the Front Office team who were wonderfully kind & helpful to me before & during my stay - especially Lise, Julie, Dylan & Concierge. Hotel looked lovely for Christmas. I look forward to another stay.