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Pullman Paris Centre - Bercy Hotel 4 stars

Customer review rating 4.5/5 11,174 reviews

ALLSAFE approved hotel

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Pullman Paris Centre - Bercy
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+ 29 Services

Hotel extras

  • Pool, Sothys Spa, massages, treatments, sauna for a unique well-being break

  • The LIVE Bar-Restaurant offers bistronomic cuisine in a vibrant atmosphere

  • ALLSAFE label: we welcome you in line with hygiene and safety standards

  • Connecting rooms for families

  • In the heart of the lively Bercy quarter

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Pullman Paris Centre - Bercy

1 rue de Libourne
75012 paris
france

Tel: +33144673400

Fax: (+33)1/44673401

Check-in from 14h00

Check out up to 12h00

  • PARIS :  24 TERROIRS DE FRANCE

  • LINE 14 COURS ST EMILION :  14 COUR ST EMILION

  • PARIS CENTRE :  PERIPHERIC BELT

  • By plane

    PARIS ORLY At 12km / 8 miles - Shuttle paying

  • By plane

    ROISSY CHARLES DE GAULLE At 20km / 12 miles

  • By train

    PARIS GARE DE LYON At 2km / 1 miles

GPS :48.831522, 2.387074

Hotel services

Bar & Restaurant LIVE

An open and creative kitchen celebrating bistronomy, local and seasonal products, classics revisited in a spirit of revival. For lunch, dinner, after work or tea time, experience the LIVE Corner.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • Breakfast
    • Buffet Additional charge
    • Room service Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 21 Meeting rooms
  • Business Center
    • Business center with support staff
    • Self service business center
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 392 rooms
    • 9 rooms for people with reduced mobility
    • No family room
    • 50 connecting rooms
    • 392 non-smoking rooms
    • 10 floors
  • Languages spoken at the hotel
    • Chinese Mandarin
    • Arabic
    • German
    • English
    • Spanish
    • French
    • Italian
  • Lounge
    • Waiting area or lounge
    • Executive Lounge
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High speed transmission line
    • WiFi in the communal areas
    • High Speed WiFi
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Elevator to all floor
  • Check In & Check-out facilities
    • Express check-out
    • Express check-in
  • Luggage storage
    • Luggage storage
  • Porter
    • Porter
  • Concierge
    • Concierge
  • Desk equipment available
    • Plugs and converters available on desks
  • Iron
    • Iron at reception
  • Safe deposit box at reception
    • Safe deposit box at reception
Access to property
  • Shuttle
    • ORY Additional charge
    • PARIS ORLY Additional charge
Well-being
  • Covered pool
    • Covered
    • On site
  • Fitness center
    • On site
    • Hammam
    • Sauna room
Boutiques/shopping
  • Beauty salon
  • Hairdresser/barber
Family
  • Services for children
    • Childrens TV Channels
    • Play area

Our accommodation(s)

Enter a sleek space, dive into a cozy bed and enjoy the comfort and well-being of the Pullman Paris Centre-Bercy hotel. Bath robes, slippers, hair dryer and iron are available in your room.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 35

  • Maximum size: 507

  • Maximum capacity: 420 people

  • Maximum banquet capacity: 360 people

Find out more

Our guest reviews for
Pullman Paris Centre - Bercy

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

11,174 reviews

TripAdvisor Rating 4.5/5

3,732 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021
Customer review rating 4.0/5

Bart D. R. Business - 07/10/2021 Confirmed reviews ALL

Very smooth check-in and check-out but still waiting for the email invoice…

very comfortable

Customer review rating 4.0/5

Anonymous Business - 24/09/2021 Confirmed reviews ALL

very good service, very comfortable

Dear Jonny C., We very much appreciate your comments regarding your stay at the Pullman Paris Centre Bercy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Céline Girault Guest Experience Manager
Customer review rating 4.0/5

Anonymous Families - 16/08/2021 Confirmed reviews ALL

Excellent stay, breakfast service was excellent. One quick improvement could be extend choices for room service.

Dear Zakaria M., We very much appreciate your comments regarding your stay at the Pullman Paris Centre Bercy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Céline Girault Guest Experience Manager

A great night's sleep

Customer review rating 4.5/5

Martin P. Couples - 13/08/2021 Confirmed reviews ALL

A very nice place, conveniently located with a major plus for those who care of noise outside their bedroom door: the rooms have double doors between the hall and the room. Hence there is no hall noise in the rooms. Friendly and easy-going staff who cater for your requirements.

Dear Martin P., We very much appreciate your comments regarding your stay at the Pullman Paris Centre Bercy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have duly noted your feedback regarding the coffee flavours for the machine in your room. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Romain Wendling Front Office Manager

Great stay!

Customer review rating 5.0/5

Ap Business - 30/07/2021 Confirmed reviews ALL

Very pleasant and enjoyable with a wonderful staff!

Dear Mr Alpesh, We very much appreciate your comments regarding your stay at the Pullman Paris Centre Bercy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Céline Girault Guest Experience Manager

Good stay, nice room

Customer review rating 4.5/5

Marcin Business - 28/07/2021 Confirmed reviews ALL

Overall good stay, as usual just a few comments: - air conditioning could be better (even in max setting still quite warm) - swimming pool hours (open only at 11:00) - not for the business traveler - breakfast selection has been simplified

Dear Mr Z., We very much appreciate your comments regarding your stay at the Pullman Paris Centre Bercy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Céline Girault Guest Experience Manager

Just what was needed

Customer review rating 4.5/5

Chantelle S. Families - 24/07/2021 Confirmed reviews ALL

After staying in Paris for a few nights, it was such a relief staying here! All hotel employees were professional and welcoming, the rooms were spacious with views of the Seine, and the beds and pillows are the most comfortable I have slept in in a long time.

Dear Mrs S., We very much appreciate your comments regarding your stay at the Pullman Paris Centre Bercy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Céline Girault Guest Experience Manager

friendly, well organized

Customer review rating 5.0/5

Anonymous Business - 11/07/2021 Confirmed reviews ALL

It was my first hotel stay since the pandemic and it was very reassuring and seemed hygienic and safe. I always felt safe. The staff was taking care of safety measures and was very attentive.

Dear Mrs S., We very much appreciate your comments regarding your stay at the Pullman Paris Centre Bercy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Céline Girault Guest Experience Manager

Good location but the hotel is getting old

Customer review rating 3.5/5

Raul Business - 29/06/2021 Confirmed reviews ALL

I stayed at this hotel because I had to attend a conference organised nearby. The facility is nicely renovated but somethings, bathroom for instance, reveal that this is not a very modern building. The fragrance signature is too present in the common areas of the hotel and might become annoying after a while

Dear Mr R., Thank you very much for taking the time to answer to our guest satisfaction survey following your stay at Pullman Paris Centre Bercy. I am very delighted to see that you keep a general good memory of your stay. At Pullman we strive to provide our guests with a high standard service, your feedback is very precious; it will help us to improve our services. We hope to welcome you again, Sincerely, Céline Girault Guest Experience Manager

Excellent stay

Customer review rating 5.0/5

Annie Business - 27/06/2021 Confirmed reviews ALL

Great customer service, nice room, wonderful location

Dear Mr Mattos , We very much appreciate your comments regarding your stay at the Pullman Paris Centre Bercy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Céline Girault Guest Experience Manager

Very good stay!

Customer review rating 5.0/5

Francis Business - 17/06/2021 Confirmed reviews ALL

Excellent service and stay!

Dear Mr T., We very much appreciate your comments regarding your stay at the Pullman Paris Centre Bercy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Céline Girault Guest Experience Manager

Great stay!

Customer review rating 5.0/5

Pt Business - 10/06/2021 Confirmed reviews ALL

Hotel and staff were excellent!

Dear Mr Tibbets, We very much appreciate your comments regarding your stay at the Pullman Paris Centre Bercy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Céline Girault Guest Experience Manager
Customer review rating 3.5/5

Javier Business - 02/06/2021 Confirmed reviews ALL

Good, but you have charged me the room twice . One in my credit card and another one via my company’s travel agency

Beautiful room

Customer review rating 5.0/5

Marie V. Couples - 31/03/2021 Confirmed reviews ALL

We had a gorgeous suite on the 10th floor with an amazing view on Paris, would highly recommmend.

Dear Mrs v., We very much appreciate your comments regarding your stay at the Pullman Paris Centre Bercy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Céline Girault Guest Experience Manager

Great room. Great and friendly staff

Customer review rating 5.0/5

- Business - 11/02/2021 Confirmed reviews ALL

Just grreat service, nice room, nice staff

Dear Mr N., We very much appreciate your comments regarding your stay at the Pullman Paris Centre Bercy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Céline Girault Guest Experience Manager

Convenient hotel

TripAdvisor rating 4.0/5

loicf906 29/09/2020 TripAdvisor review

room was nice . Team member was helpful and welcoming. The room service menu is quiet disappointing. Same apply for the bar: food menu . Selection is too small .The hotel location is very accessible .

Dear loicf906, We thank you very much for this amazing review, we are glad to read that you enjoyed your stay with us:) We hope to have the pleasure to welcome you again :) Best regards, Céline -Guest Experience Manager

No recommended

TripAdvisor rating 1.0/5

Shereena K Couples - 06/01/2020 TripAdvisor review

I would not recommend this hotel...you will receive conflicting information from the staff. Most of the staff are not friendly at all. There are better hotels than this hotel and at better locations. It is not value for money

Dear Shereena, We thank you for taking the time to share your experience following your stay with us. We are suprised to read your appreciation on our staff, they are the strengh of our hotel as the others reviews on Tripadvisor show. At Pullman, we strive to provide our guests with a high standard service, and we always try to find a solution to make our guests happy. Could you tell me more about your experience? You can contact me on h2192-qc@accor.com. Best regards, Céline - Guest Experience Manager

A lovely property with an amazing staff

TripAdvisor rating 5.0/5

WaltEP Solo travel - 05/01/2020 TripAdvisor review

I stay at this hotel at least a couple times per year for my leisure trips to Paris. I enjoy the location, as it's far enough from the touristy center of Paris to be relaxing, yet Métro line 14 makes reaching the first a ten-minute ride. (Note: because this is an automated line, it was operating normally during the recent transit strikes.) The hotel itself is quite nice, having undergone significant renovations in the common areas over the past few years. Yet, what sets this property apart for me is the staff. They are warm, welcoming, caring, and always helpful. I see this as "my home in Paris" as a result. I know beyond any doubt that the staff will make every possible effort to assist me, no matter what my request is. In terms of the accommodations, I'd advise booking a premium room if you are able, as the view from the upper floors of the hotel toward the city is beautiful. Highly recommended!

Dear WaltEP, What a comment! We thank you so much for this amazing review! You are totally right about the location, the renovation, and the kindness of our Staff! They are working so hard to make every moment of your stay a real Pullman & Magnifique experience. We hope to welcome you soon again, Best regards, Céline - Guest Experience Manager

Back from Australia

TripAdvisor rating 5.0/5

Traveler210417 Solo travel - 26/12/2019 TripAdvisor review

Another terrific stay @ Pullman Bercy. Merci Beaucoup to the Front Office team who were wonderfully kind & helpful to me before & during my stay - especially Lise, Julie, Dylan & Concierge. Hotel looked lovely for Christmas. I look forward to another stay.

Dear Guest, Thank you so much for your lovely words ! Please be assured that we will read it to the concerned ones :) Have a lovely end of the year, Arnaud

Pullman at Bercy

TripAdvisor rating 5.0/5

AFCWomble42 Solo travel - 09/11/2019 TripAdvisor review

Conveniently located to the Accor Arena at Bercy, the Pullman has comfortable and well equipped rooms. The breakfast buffet is excellent and I cannot speak highly enough of the catering staff who went to a great deal of trouble to provide for my various food allergies.

Dear AFCWomble42, We thank you very much for this nice review! I share it with our Team! We hope to welcome you very soon, Best regards! Céline - Guest Experience Manager

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