Pullman Paris Centre - Bercy 4 stars

Customer review rating (ALL Rating) 4.5/5 2,136 reviews

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Description

Hotel extras

  • Well-being area with swimming pool, spa, sauna and hammam

  • Bistronomic cuisine at the Ariette restaurant & bar

  • In the heart of the dynamic Bercy district

  • Communicating rooms for families

Our accommodation(s)

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Hotel location

Pullman Paris Centre - Bercy

1 rue de Libourne
75012 Paris
France

GPS:48.831522, 2.387074

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Ariette - Restaurant & Bar

Ariette is both restaurant and bar, a great place to dine or spend time, where authenticity and creativity are key. The chef provides seasonal, local and homemade cuisine, without stinting on portions.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  2,136 reviews

TripAdvisor Rating  4.5/5  3,928 reviews

Certificate of excellence 2023

Great experience again!

TripAdvisor rating 5.0/5

CPLive TripAdvisor review

We stayed at the Pullman Bercy seven years ago with our two kids and had a great experience. Therefore I booked the hotel again for our trip to Paris with the kids last week. We had a marvellous time. All staff members were super friendly, competent and very welcoming. Except one person who checked us in at our arrival at 14:45 pm at the hotel. The receptionist didn't even say Hello and she was obviously having a bad day. She just asked for the credit card and the deposit of 1000 Euros, afterwards she told me that the room wasn't ready. I was a bit surprised and asked when it will be ready. She answered that she has no idea and that I cannot expect the room to be ready, the hotel doesn't guarantee the check in time at 2pm. After 6 hours of journey ( which I told her, she didn't seem to care at all) we were quite exhausted and we went to the Bercy Village to have a rest, drinks and some nice food. This was the only negative incident at the hotel. All other staff members were always attentive and just great. The rooms were just wonderful with a magnificent view. The following days we avoided the unfriendly receptionist and everything was fine. We even received an upgrade to a higher suite category for the last night, which was just perfect and made our stay in Paris an unforgettable experience again. Thanks so much to all the friendly and caring staff! See you again! Best regards!

Nice, big hotel

Customer review rating 4.5/5

Dee Families - Confirmed reviews ALL

The hotel was big, clean and lots to do for everyone, including kids. The staffs were really polite and generally lovely. We really enjoyed our stay here.

Dear Mrs A., We very much appreciate your comments regarding your stay at the Pullman Paris Centre Bercy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Céline Guest Experience Manager

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Comfortable hotel, friendly staff. Good facilities, nice breakfast

Dear Raj K., We very much appreciate your comments regarding your stay at the Pullman Paris Centre Bercy. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Céline Guest Experience Manager

Customer review rating 5.0/5

Katia A. Families - Confirmed reviews ALL

The breakfast was excellent. My kids loved the pool and my husband enjoyed the sauna and steam room a lot. Highly recommended.

Dear Katalin A., We very much appreciate your comments regarding your stay at the Pullman Paris Centre Bercy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Céline Guest Experience Manager

Lovely hotel in good location.

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Good location close to restaurants in lovely Bercy village and a metro station. Wide selection of food for breakfast. Comfortable rooms. Good sized swimming pool. Friendly and helpful staff.

Dear Mr G., We very much appreciate your comments regarding your stay at the Pullman Paris Centre Bercy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Céline Guest Experience Manager

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Other web-users rate our hotel

  • 717 reviews 8.9/10 Location
  • 1,193 reviews 7.1/10 Room
  • 1,686 reviews 9/10 Service
  • 17 reviews 7/10 WiFi
  • 631 reviews 7.2/10 Comfort
  • 566 reviews 8.2/10 Breakfast
  • 447 reviews 8.8/10 Wellness Area
  • 365 reviews 7.9/10 Cleanliness

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