ibis budget Paris Porte de Bercy 2 stars

We have to wait about 1 hour because the system was down

Rooms were clean and with all the facilities needed (shower, towels, blankets, etc.) and staff was attentive to the needs of the customers. Public transport strikes affected the communication with the centre of the city, so this was the only handicap.

The stay was more or less positive, with the services you can expect from a low cost hotel: no decorations in the room and asectic forniture, but for every additional services there is an high price to pay for, such as when you fly with ryanair! (for eg. the breakfast a very pour "buffet" and an high price). But it happened something very negative: first of all the Hairdryer! It's impossible that in an hotel there is not a hairdryer in every room, expecialy when you wrote in description that you will give to your costumers. we asked it several times, every day, to the staff but they answerd they have only 3 in the structur!. If you can't give a services you have to write it! Secondly the cleaning: it was more or less clean but, when the maid cleaned our room she just pushed the dust under the bed! And so there was a lot of "dust-balls" in the room. And the last day we saw a little mouse running in the restaurant floor!

Food awful both breakfast and dinner was an experience that i wouldn't want to try again even if it was the last source of food in the world. Also the food left with some bad toilet issues. Sadly. Room was somewhat nice The whole hotel was awful with dirty floors No hairdryer and hotel staff told us that all were taken and advised us to go buy one. Service was good at the restaurants, both waiter were nice and helpful with good knowledge of English and did a nice job of covering the worst food I've ever eaten.

Experience is good in our 5 day stay. Breakfast menu was good. Restaurant and Bar attendants were very helpful. Receptionist Specially lady named taylor was very good with providing help in tumultuous time of strikes in paris in the last week of December. Housekeeping service was also very good. Though i had a need of hot and cold drinking water in room , which was absent in hotel. Overall stay was nice. Thanks Shubhadeep S.

service normal habituel

I was a little hesitant when I saw the price was so low, however I was pleasantly surprised it was just as nice if not nicer than hotels twice in price that I've stayed at. Overall the continental breakfast was meh but the mall right next door made it easy to just grab something quick to eat if you were that hungry. Public transport also had good access so that was a bonus.

The staff was extremely helpful and very kind to offer us the same room for two separately booked stays (the first one for 2 persons, the second one for 3 persons). I appreciate very much.

I had a wonderful stay , reception at the check in time was very friendly and funny , staff at the restaurant were also amazing . Room was clean and very comfortable we had a lovely time and thank you to all the staff that made our trip amazing

The hotel was decent and in a location next to a neighbourhood mall. It was convenient and was like as advertised. Though, the communicatoin was poor, when asked about parking a week before our arrival, there was no response. The staff were okay and did their job, more like automated bots. It would be better to have more responsive and pleasant staff. More so, it was a nice stay for us. It is great value for money and would be back if we visit paris.

Bedroom spacious enough for the category, essentials in the shower/toilet space. Breakfast a little scarce. As to the location, once you know where to catch the bus line leading in front of the hotel, from Bercy station, or gare de Lyon, distance is not a problem

great place to stay if youre going to a concert at Accor Hotels Arena. The only bad thing is internet connection. Also, it´s not a residencial area, but for me it wasnt a problem. It has a good shopping just by the hotel.

Good quality for price. The hotel is basic but clean and functional.I would prefer a bit harder pillows and better shutters at the window.There are not many hangers for cloths.I cannot judge the breakfast because I had no time to have it

Do not work wi-fi I do not understand. Is it difficult to put good equipment to work wifi Did not work car with drinks. The only plus is that the rooms were clean every day. Cozy room. But wifi for work is very important Disappointed

The place is clean, good location, have a shopping at the side with a huge Carrefour, but the Receptionist was aggressive with another customers when I arrived. Screaming to everyone listen, embarrassing the customer. The breakfast was missing plates. and the Air Conditioning was weak, wasn't able to keep the cold air in the room.