ibis Styles Paris Massena Olympiades Hotel 3 stars

Customer review rating (ALL Rating) 4.4/5 3,011 reviews

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ibis Styles Paris Massena Olympiades
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This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Styles Paris Massena Olympiades

82 84 rue Regnault
75013 paris
france

Fax: (+33)1/45855834

Check-in from 12h00

Check out up to 12h00

  • By plane

    CDG ROISSY At 33.3km / 20.69 miles

  • By plane

    ORLY At 12.2km / 7.58 miles

  • By train

    GARE DE LYON At 3.8km / 2.36 miles

GPS:48.823466, 2.371477

Our accommodation(s)

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

Our guest reviews for
ibis Styles Paris Massena Olympiades

100% genuine reviews from our guests

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ALL Rating 4.4/5

3,011 reviews

TripAdvisor Rating 4.0/5

604 reviews

Good stay.

Customer review rating 3.5/5

Anonymous Families - 09/12/2021 Confirmed reviews ALL

Excellent breakfast. The location is ok, although it is far from the center there are several metro stations nearby. The bedrooms are not so good, the lights in the bathroom did not work properly and there was no one to change them. The air conditioning did not work so well.

Dear Guest, Thank you for taking the time to share your feedback. We are sorry we did not fix your electricity problem. Unless I am mistaken, this has not been reported, a colleague is always present in our establishment to resolve any technical problems that may arise and in a more difficult situation, we suggest changing rooms. We hope to welcome you back and we guarantee an impeccable stay. Sincerely, The front desk

A pleasant stay for couples in Paris

Customer review rating 4.0/5

Mvafeias_greek V. Couples - 03/03/2020 Confirmed reviews ALL

The Hotel is situated just outside the center of Paris and is close to a tram line and two metro lines, which makes any trip in the city and the suburbs quite easy. The double room is adequately big for a couple, although having a small refrigerator would be ideal. I believe the reason for not having a small fridge is related to the fact that no food or drink is allowed in the rooms (which is rather illogical if one takes into account the prices of goods in Paris). Besides that, the offered facilities are in perfect conditions and there is hot water all day long. Also the WiFi signal is strong and connection speeds quite fast. Regarding the personnel, they were all helpful and rushed to please any request. Moreover their English is quite good, which is a great asset for international tourists. Breakfast was served daily between 6am to 10am and everything was freshly made, although to be honest the variety of offered food was poor. In any case, considering the price for the room with breakfast, it would be unreasonable to expect some grand buffet. Which brings me to the main asset of staying to this hotel: it offers just the right amount of goods for a reasonable price. So if you are on a strict budget and want to enjoy a carefree escape in Paris this hotel is a choice you will not regret.

Dear MICHAIL V., We very much appreciate your comments regarding your stay at the ibis Styles Paris Masséna Olympiades. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jessy

Visiting Paris

Customer review rating 4.5/5

Roland Solo - 20/02/2020 Confirmed reviews ALL

The hotel is located in a very quite area and walking distance from the métro station there are also a very good connection to Paris centre with the local buses 27 or 83 which come very close to the hotel. The staff are very welcoming and friendly but yet very professional. My room was very comfortable and quiet. The breakfast is OK with fresh orange juice and coffee. The hotel also provides free coffee throughout the day that's a nice gesture,

Dear ROLAND D., We very much appreciate your comments regarding your stay at the ibis Styles Paris Masséna Olympiades. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rosy

No receipt !

Customer review rating 2.0/5

Anonymous Business - 31/01/2020 Confirmed reviews ALL

When I paid the room I was told I would not get a receipt, I would receive an email. I still asked a receipt but they refused. Then I gave my email to make sure. I asked when the email could come, no answer. I asked what if I would not get the email, the person replied w/o courtesy I will definitely get the email. I did not get the email. I do not have time to waste in chasing hotels for receipts !

Dear Mister B., Thank you for taking the time to tell us about your experience at the ibis Styles Paris Masséna Olympiades. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I think there was a qui pro quo,if you need a copy of your invoice you can send me a mail to h9… Please do not hesitate to contact me during your next visit. Sincerely, Rosy
Customer review rating 4.0/5

Boris Business - 21/01/2020 Confirmed reviews ALL

3rd stay, always as good as I expect. I forgot to book my 4 nights and only 2 were available, but your employee "Badia" held me 2 more days if there were cancellations which there has been. Thanks to her ! Cheers

Dear BORIS, We very much appreciate your comments regarding your stay at the ibis Styles Paris Masséna Olympiades. It is always a pleasure to receive positive feedback. I will share your comments with Badia. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rosy

Great hotel for families, affordable and near great food plus the metro

Customer review rating 4.5/5

E. B. Families - 02/01/2020 Confirmed reviews ALL

Lovely people worked at the front desk and made us feel very welcome despite our limited French, they had a gift bag which our daughter loved, great breakfast, and comfortable, clean rooms. They helped us with directions and to get a taxi back to the airport our last day. There was a fun "game" room for children as well. Really my only suggestion is to improve the ventilation and doors on the showers, the fan was not very effective so we kept the bathroom door open to shower, and the floors got wet easily with the half-door arrangement - otherwise though the water was nice and hot and good water pressure and there was complimentary shampoo/body wash and a roomy bathtub. Breakfast is served nice and late which is especially good when adjusting to the time change for international travellers! Loved the pastries, cheese, tea and coffee selections, fruit, wonderful breakfast.

Dear B. E., We very much appreciate your comments regarding your stay at the ibis Styles Paris Masséna Olympiades. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jessy

Nice place for a short stay

Customer review rating 4.0/5

Marie K. Families - 16/12/2019 Confirmed reviews ALL

We were attending a cousin wedding and stayed in for 3 nights with my family. Well located & great value of money. Quiet and clean place. Staffs are friendly and helpful. Will definitely recommend for short stay and use it again for future

Dear MARIE, We very much appreciate your comments regarding your stay at the ibis Styles Paris Masséna Olympiades. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rosy

Excellent

Customer review rating 4.5/5

Peter W. Families - 05/12/2019 Confirmed reviews ALL

Excellent service all round staff extremely friendly and helpful.

Dear Mister w., We very much appreciate your comments regarding your stay at the ibis Styles Paris Masséna Olympiades. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rosy
Customer review rating 4.5/5

Anonymous Couples - 24/11/2019 Confirmed reviews ALL

2 nuits chambre double standard

Bonjour Madme D., merci d'avoir choisi notre hôtel pour votre séjour à Paris. Belle soirée. Rosy

It is fine but not good

Customer review rating 3.5/5

Oscar S. Business - 18/11/2019 Confirmed reviews ALL

I found the hotel ok and basic, but not good. The room is very simple, not very welcoming and comfortable. It is clean but no character, the bed was fine, at least it is quite comfortable. The worse was the toilet, I hated the door which was close automatically, you can't keep it open. When you have shower, the water was spreading out easily and it looked old to me. Location wise it's good, quite easy to access. The table next to the bed make the room looks like a hospital, similar style and gave me the impression of hospital, I don't like it.

Dear MAN LAN S., Thank you for taking the time to tell us about your experience at the ibis Styles Paris Masséna Olympiades. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jessy

Very welcoming and nice staff

Customer review rating 4.0/5

Anonymous Friends - 12/11/2019 Confirmed reviews ALL

I came tired from the night bus and was freezing, and the last I expected was that I could already check in 8.30 - but I could! And I got coffee and croissants! Very welcoming! Good breakfast for French habits, coffee and tea and croissants the whole day, welcome-water and sweets at the room. I could choose which floor I preferred. The bed was very comfy, the bathroom big enough. On departure day I was given a free late check out, which I highly appreciated. The friendly staff made the stay really good. The only thing was that the room was a bit cold, even if the heating was at its highest. I would book here again!

Dear EVI , We very much appreciate your comments regarding your stay at the ibis Styles Paris Masséna Olympiades. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rosy

EXCELLENT

Customer review rating 5.0/5

Imad K. Couples - 12/11/2019 Confirmed reviews ALL

it was an amazing stay , friendly staff, cleaned room, good breakfast.

Dear guest, We very much appreciate your comments regarding your stay at the ibis Styles Paris Masséna Olympiades. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rosy

Good Stay

TripAdvisor rating 5.0/5

melissasarohan Family - 10/10/2019 TripAdvisor review

Room was comfortable and enough for 2 adults & 2 children. Hotel was clean, especially breakfast was excellent. Hotel workers were helpful, too. Hotel is not located in city center, but metro is not far and going center by metro takes apprx. 30-35 min.

Hello, Thank you for this excellent rating! Looking forward,

Nice hotel in Paris

TripAdvisor rating 4.0/5

Levent64 Family - 30/08/2018 TripAdvisor review

We satisfied fm hotel with good location and small walk to metro station. suggest to use Bus 83 when you come to hotel. Breakfast was very good compare with other Paris hotels. Staff was also good and asist upon requests.

budget hotel with good service

TripAdvisor rating 5.0/5

Jade_chine Business - 29/07/2018 TripAdvisor review

second stay at the hotel and room is clean and helpful staff. this is one of the best ibis style found in Paris. regarding to the location, there are two metro lines and tram nearby the hotel, several minutes walk to the china town,

Pleasant but not well organised

TripAdvisor rating 3.0/5

toomuchtravel60 Business - 17/12/2017 TripAdvisor review

I was initially put into a room which was being renovated so it had no TV or even working heating. When I complained at reception the next morning I was immediately moved to another room, so top marks to the reception staff at that point! However, as the lady at reception said this should not have happened. It's not the first mistake I have had at this hotel.

one of the best ibis hotels ever stayed

TripAdvisor rating 5.0/5

Jade_chine Business - 12/09/2017 TripAdvisor review

warm greetings from the reception, Professional and considerate for the guests. hotel room spacious and clean. about 2 to 3 minutes walks to tram or metro and one minute to bus station. supermarkets and restaurants nearby and closed to the China Town. better than the hôtels within the city centre

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. we are very happy to make you stay a great moment in Paris and we hope to welcoming again very soo. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Yours sincerely, General Manager Ibis Styles Paris Massena Olympiades

Very nice and useful staff

TripAdvisor rating 4.0/5

Moskva69 Family - 23/06/2017 TripAdvisor review

Chosen to be very close to sportive area, it was a good choice as rooms were quiet, clean and staff was very helpful. Thanks Rosy! There is no restaurant in the hotel but there is a asian small restaurant just close.

Stay at Ibis Massena Olympiades

TripAdvisor rating 4.0/5

sunilrjoshi Couples - 08/05/2017 TripAdvisor review

We had a great stay at the Massena Olympiades. My wife and myself had travelled to Paris and we were really at ease and felt safe and secure thanks to the hotel. Comfortable stay, great breakfast, good connectivity to transports options, hotel located in a good and quiet neighbourhood and extremely helpful and courteous staff. We stayed for 4 days and really felt at home. Look to come back again soon!

Outstanding

TripAdvisor rating 5.0/5

alvynas Couples - 22/11/2016 TripAdvisor review

Was one very impressive service. No troubles. Quite happy. Its location is far from city centre but you get it back in safety. Very helpful staff (Especially the kitchen staff). Marvelous buffet breakfast!!! Ten thumbs up!

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