Aparthotel Adagio Paris Bercy Village 4 stars

Overall very good, I am a regular customer for this Adagio and the chain in general. One thing this time really bothered me: the doors being slammed either by customers near my studio or by cleaning service agents. I don't think any of them realized how hard it can be to other people to hear that over and over...

I stay at this hotel a lot, like the location and like Adagio's. Last time the sink wasn't draining - I reported it for 2 days and no-one came. This time I couldn't get the sink plug to 'lock' so water wouldn't stay in the sink. The plug in the bath also didn't work - and part of the toilet flush didn't work either - room 512. Each time I went past the reception it was busy, so I didn't report it. I had last time, but nothing happened!!

A unique experience staying in the hotel apartment complex and great service from all staff members.Very clean and comfortable room, with all the amenities to make you feel at home.

All staff are very kind and helpfull, the place of the hotel is great cause a lot of nearby restaurants and shopping malls. The rooms are cleaned every day, honest cleaners and they did not get anything from your belongings in your room wherever you are not there if they clean your room.

I was looking froward going to work to leave the hotel, and stayed in the city as long as possible to avoid going back there.

The room was not that small as expected, there was space for everything, the kitchenette was very well equipped and the toilet was renovated and in a great condition. Staff was helpful.

Excellente

I’ve been staying at this hotel since years now, never deceived

Great location in Bercy modern village and a few minutes walk from Metro St Emilion which luckily is on driverless line 14, so it was running despite the transport strike. Large comfortable room. Friendly staff on desk.

Lack of toaster, knife

We were really happy with the hotel. All of the staff we interacted with were really helpful and friendly. Our room was quiet, comfortable and well equipped. The location of the hotel is superb, even though there were serious strikes happening on the Paris transport network we had no problem getting around because of the nearby automated metro line 14. Overall a really enjoyable stay in a nice hotel in a great location. Would stay here again.

Overall I would say a nice experience. I've stayed in another ApartHotel of the same group and the room amenities are more or less similar. The plus points go definitely to the breakfast area which gives more a lounge and homely atmosphere with its kitchen corner where you can complement your own breakfast with YOUR preparations along with the buffet offered. The other plus point goes to the initiative of surprise and ad-hoc events for the guests: I was lucky to be there during the "Beaujolais Nouveau" period and had the pleasure to share a few drinks and snacks with guests and management team. The minus points I noted was the cleanliness of the room: constant dust accumulating from I don't know where and remained even after housekeeping services (stayed there for more than 15 days).

Although the rooms were very good, it is very disapointing to get no welcome-complimentary-anything whatsoever. It feels incredibly cheap and also breaks the spirit of welcoming and being a guest.

Poor services at the hotel. Room service is not offered if your stay is less than 8 nights. Stayed here for 5 nights and I was not provided sufficient toiletries either. Breakfast buffet options are very limited. room size is pretty small for a studio with balcony standards.

Hotel delivers way below average services. There is no room service available if the stay is less than 8 nights which is simply pathetic. I had a stay for 5 nights and i was provided 2 bath towels in the room. I was told that if i need more towels, i need to ask Reception and they will be changed. When I called reception after couple of days, i was told that there are no additional towels available and i should check later. The same thing happened next day as well. Breakfast at the hotel is no good either. You can't even get eggs served at the breakfast table. YOu have to cook at your own if you need one. Croissants were stale. Room size is small as well for a standard of a studio. I had to make my way to reach out to the bed.