Aparthotel Adagio Paris Bercy Village 4 stars

TripAdvisor rating 4.0/5 599 reviews
Aparthotel Adagio Paris Bercy Village
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Hotel extras

  • Ideally located in the heart of Bercy Village

  • A stone's throw from the Saint-Emilion district, with shops, restaurants and terraces

  • Fitness center and seminar room

  • Gare de Lyon accessible in 5 minutes via metro line 14

  • Advantage 5

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
Catering
  • Breakfast
  • Snack & beverage machine
Business services
  • 1 meeting room(s)
  • Self service business centre

Hotel location

Aparthotel Adagio Paris Bercy Village

1-7 Cour du Minervois
75012
paris
france

Tel: +33153021100

Fax: (+33)1/53021110

Contact email

Check-in from 15h00

Check out up to 11h00

  • BUS RATP :   24 111 109 BERCY TERROIS

  • METRO :   14 COUR ST EMILION

  • By plane

    PARIS ORLY At 14km / 8.7 miles

  • By plane

    ROISSY CDG At 28km / 17.4 miles

  • By train

    GARE DE LYON At 2.5km / 1.55 miles

GPS :48.831795, 2.386808

Our accommodations

Studio

  • Max. number of persons: 2
  • Area: From 23
  • Views: Patio, Courtyard side, Garden side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Superior Studio for 2 people with balcony

  • Max. number of persons: 2
  • Area: From 23

Apartment with 1 bedroom for 4 people

  • Max. number of persons: 4
  • Area: From 45
  • Views: Garden side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Apartment with 2 bedrooms for 6 people

  • Max. number of persons: 6
  • Area: From 55
  • Views: Patio, Garden side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum capacity: 20 people

Find out more

Our guest reviews for
Aparthotel Adagio Paris Bercy Village

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

2,668 reviews

tripadvisor

TripAdvisor Rating 4.0/5

599 reviews

Nice, cosy and homely feeling

Customer review rating 4.2/5

Rajenb Business - 02/12/2019 Confirmed reviews ALL

Overall I would say a nice experience. I've stayed in another ApartHotel of the same group and the room amenities are more or less similar. The plus points go definitely to the breakfast area which gives more a lounge and homely atmosphere with its kitchen corner where you can complement your own breakfast with YOUR preparations along with the buffet offered. The other plus point goes to the initiative of surprise and ad-hoc events for the guests: I was lucky to be there during the "Beaujolais Nouveau" period and had the pleasure to share a few drinks and snacks with guests and management team. The minus points I noted was the cleanliness of the room: constant dust accumulating from I don't know where and remained even after housekeeping services (stayed there for more than 15 days).

No complimentary chocolates

Customer review rating 4.2/5

Laurent B. Business - 01/12/2019 Confirmed reviews ALL

Although the rooms were very good, it is very disapointing to get no welcome-complimentary-anything whatsoever. It feels incredibly cheap and also breaks the spirit of welcoming and being a guest.

Dear, We are sorry that other aspects left you with somewhat mixed feelings. Thank you for leaving a rating. To guarantee guest satisfaction, could you give us some more details about your stay? In the hope of welcoming you again, Adagio Team

Bad room services

TripAdvisor rating 4.0/5

Rishabcrazy Business - 25/11/2019 TripAdvisor review

Poor services at the hotel. Room service is not offered if your stay is less than 8 nights. Stayed here for 5 nights and I was not provided sufficient toiletries either. Breakfast buffet options are very limited. room size is pretty small for a studio with balcony standards.

Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Paris Bercy Village. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Extremely poor services at the hotel

Customer review rating 4.2/5

Rishab G. Business - 24/11/2019 Confirmed reviews ALL

Hotel delivers way below average services. There is no room service available if the stay is less than 8 nights which is simply pathetic. I had a stay for 5 nights and i was provided 2 bath towels in the room. I was told that if i need more towels, i need to ask Reception and they will be changed. When I called reception after couple of days, i was told that there are no additional towels available and i should check later. The same thing happened next day as well. Breakfast at the hotel is no good either. You can't even get eggs served at the breakfast table. YOu have to cook at your own if you need one. Croissants were stale. Room size is small as well for a standard of a studio. I had to make my way to reach out to the bed.

Dear RISHAB G., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Paris Bercy Village. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emmanuelle Petrus General Manager Adagio Paris Bercy Village 1-7 cours du Minervois - 75012 Paris Tél : +33 (0)1 53 02 11 00 em…

feel like home again

Customer review rating 4.2/5

H. S. Y. Business - 23/11/2019 Confirmed reviews ALL

once again I stay at this adagio bercy village , where I feel my home stay at Paris ,, and this time more for a holland friend come to visit me at Paris , with her 5 years old boy , after stay with me for a quick breakfast , they decide to cancel her booked hotel , to request for available room to stay for 3days 2 nights, ..... great in the future , I can ask my friends to join together when we all need to come to Paris ..

Phantastic

Customer review rating 4.2/5

Joana Solo - 04/11/2019 Confirmed reviews ALL

This was my first stay in an Adagio- hotel and I never had a better room ever in my life, it felt like home and it was a fair price. Superiour room has everything needed for a longer stay (balcony, bathtube, kitchen with all needed equipment, Nespresso Coffe machine. Very, very kind staff. The guy who worked in the night for the first time on thursday 31st of October helped me a lot to print out some tickets despite some wifi- problems. I was really impressed and cannot believe that this hotel has only a rating of 7.9 on booking.com (I work in a hotel myself). What impressed me the most was how clean this room was and even all the devices, I can only imagine what effort it needs to clean this kind of apparments. Huge compliment, I really hope to come back next year.

Dear , We very much appreciate your comments regarding your stay at the Aparthotel Adagio Paris Bercy Village. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Adagio Team

Very good

Customer review rating 4.2/5

Ming-ling L. Friends - 24/10/2019 Confirmed reviews ALL

The room is very good, the staff nice and the location is good

Dear , We very much appreciate your comments regarding your stay at the Aparthotel Adagio Paris Bercy Village. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Adagio Team

Pleasant

Customer review rating 4.2/5

Ama Friends - 23/10/2019 Confirmed reviews ALL

Liked the privacy felt like from home to home. Nearby amenities helpful. Access to shops and transport fairly easy.

Dear, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Adagio Team

Staff is very helpful, and courteous. .

Customer review rating 4.2/5

Anonymous Business - 08/10/2019 Confirmed reviews ALL

My chief complaint is unreliability of cleaning staff. They come but do not do everything, they clean the bathroom, but may not leave towels. They clean the kitchen but do not leave tissues or toilet paper

We very much appreciate your comments regarding your stay at the Aparthotel Adagio Paris Bercy Village. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emmanuelle Petrus General Manager Adagio Paris Bercy Village 1-7 cours du Minervois - 75012 Paris Tél : +33 (0)1 53 02 11 00 em…

Above expectations

Customer review rating 4.2/5

Nico T. Solo - 02/10/2019 Confirmed reviews ALL

Great location. Clean and spacious room. Nice and cozy lobby.

Dear, Thank you for taking the time to give us feedback on your stay. Next time, why not experience a moment of friendliness during one of our apéro! Adagio Team

Dissapointing

Customer review rating 4.2/5

D. R. 5. Business - 02/10/2019 Confirmed reviews ALL

Not up the Norman standard of repair and friendliness - and I have stayed with you for more than 10 years

Dear, We are sorry for the inconveniences you encountered during your stay at our aparthotel. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We hope that, despite everything, we can regain your trust on a future Adagio stay and wish you and your family all the best. Adagio Team

hotel in need of repairs

TripAdvisor rating 4.0/5

eved1998 Couples - 29/09/2019 TripAdvisor review

several items in our room were broken: one lamp, two electric sockets, the lever to convert the bed to sofa and have a little more space in the room, but kitchen and bathroom complete for use and location conveniently near a metro station. Not soundproof walls with neighbor who sing till ten p.m.

Dear, We are truly saddened to read your comments following your recent stay and have taken note of each of the points raised. We sincerely apologise for the unfortunate and exceptional failures in your apartment. We will do everything within our power to ensure that you receive a better welcome in the future. Adagio Team

Good location, Friendly staff but quality control lacking

Customer review rating 4.2/5

Ralph Couples - 26/09/2019 Confirmed reviews ALL

Reception was nice, friendly and efficient. Went to sleep, since it was a short night. Early in the morning wanted to take a shower.... Shower wasn't' working. Nothing. So had to wash at the sink because there wasn't enough time left to complain and find a resolution. Also.. The toilet kept running... Wasn't sure how to shut it off. I think this hotel can improve by doing a basic check in the rooms after each stay. Testing the shower and the toilet could be done by the cleaning department? Either way, it was a disappointing experience

Dear Sir, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Paris Bercy Village. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emmanuelle Petrus General Manager Adagio Paris Bercy Village 1-7 cours du Minervois - 75012 Paris Tél : +33 (0)1 53 02 11 00 em…

Overall good experience

Customer review rating 4.2/5

Wei Business - 25/09/2019 Confirmed reviews ALL

- Nice Staff - Drinking Water in room will be better.

Thank you ! We very much appreciate your comments regarding your stay at the Aparthotel Adagio Paris Bercy Village. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emmanuelle Petrus General Manager Adagio Paris Bercy Village 1-7 cours du Minervois - 75012 Paris Tél : +33 (0)1 53 02 11 00 em…

great location and nice common areas, work to do on rooms and customer service

Customer review rating 4.2/5

Pgl Friends - 19/09/2019 Confirmed reviews ALL

The location is really good and safe even at night. Close to metro lines, shops, restaurants, etc The reception area is inviting and the kitchen/ diner area are superb However, rooms are not in top conditions and cleaning standards are very poor Staff at reception have no concept of customer service standards, the will only do the minimum effort for you

Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Paris Bercy Village. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Rest assured that the necessary steps will be implemented to improve the quality of the services mentioned and that I will review the welcome with my reception team. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emmanuelle Petrus General Manager Adagio Paris Bercy Village 1-7 cours du Minervois - 75012 Paris Tél : +33 (0)1 53 02 11 00 em…

feel friendly welcome

Customer review rating 4.2/5

H. S. Business - 15/09/2019 Confirmed reviews ALL

at the first arrival . the front desk is prepared with welcome water-drink , and receptionist sit at the same level as guest , that you feel more cosy . And the small salon concept instead of un-feeling lobby is great when you are exhausted back to hotel , with many detail very thoughtful prepared like water / win/ snack / and luggage scale . I like the most is the kitchen sofa table as living area .. excellent with a piano ... thank Adagio Bercy village .

Dear Guest, Thank you so much ! We very much appreciate your comments regarding your stay at the Aparthotel Adagio Paris Bercy Village. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emmanuelle Petrus General Manager Adagio Paris Bercy Village 1-7 cours du Minervois - 75012 Paris Tél : +33 (0)1 53 02 11 00 em…

Goooood

Customer review rating 4.2/5

Anonymous Business - 13/09/2019 Confirmed reviews ALL

Goood

Dear Guest, We very much appreciate your comments regarding your stay at the Aparthotel Adagio Paris Bercy Village. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emmanuelle Petrus General Manager Adagio Paris Bercy Village 1-7 cours du Minervois - 75012 Paris Tél : +33 (0)1 53 02 11 00 em…

Comfortable and accomodating

Customer review rating 4.2/5

Anonymous Solo - 01/09/2019 Confirmed reviews ALL

I arrived very early in Paris and was allowed entry to leave my baggage. The room was pleasant and had a balcony with fresh air. The shower was good

Dear Sir, We very much appreciate your comments regarding your stay at the Aparthotel Adagio Paris Bercy Village. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emmanuelle Petrus General Manager Adagio Paris Bercy Village 1-7 cours du Minervois - 75012 Paris Tél : +33 (0)1 53 02 11 00 em…

Fantastic and confortable experience.

Customer review rating 4.2/5

Jordi M. Couples - 24/08/2019 Confirmed reviews ALL

Nice apartament. Clean and confortable. It has all the things we need for spend some days in Paris. New Assistant Zak, sometimes a little dummy. It helps us to laught a lot. Sometimes it does what we wanted and sometimes what it wanted ;-) Really a great experience.

Dear, Thank you for that very positive and encouraging comment for all our team. Our reception team is delighted to hear that you were happy with the welcome you received. Thank you to live this experience Next time, why not experience a moment of friendliness during one of our activities! Adagio Team

The overall service wasn't at the expected standard.

Customer review rating 4.2/5

Elom K. A. Families - 24/08/2019 Confirmed reviews ALL

The mocking tone of the Receptionist was quite annoying during the check-in. When I reported that colonies of bugs were crawling over the place, another Receptionist just wrote down on a random piece of white paper with no effect what so ever later on.

Dear, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Paris Bercy Village. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.I am sorry if there was a misunderstanding with the staff you met.I can assure you that these facts do not reflect the attitude and mind-set of our team is always the satisfaction of our guests. We sincerely apologise for the unfortunate and exceptional failures in your apartment. We would also like to apologise for the ant you encountered during your stay. Our on-site teams are doing all that is necessary to ensure you have a pleasant and quality stay. We are sorry that you were not able to fully enjoy your stay. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Adagio Team
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