Aparthotel Adagio Paris Bercy Village 4 stars

This was my first stay in an Adagio- hotel and I never had a better room ever in my life, it felt like home and it was a fair price. Superiour room has everything needed for a longer stay (balcony, bathtube, kitchen with all needed equipment, Nespresso Coffe machine. Very, very kind staff. The guy who worked in the night for the first time on thursday 31st of October helped me a lot to print out some tickets despite some wifi- problems. I was really impressed and cannot believe that this hotel has only a rating of 7.9 on booking.com (I work in a hotel myself). What impressed me the most was how clean this room was and even all the devices, I can only imagine what effort it needs to clean this kind of apparments. Huge compliment, I really hope to come back next year.

The room is very good, the staff nice and the location is good

Liked the privacy felt like from home to home. Nearby amenities helpful. Access to shops and transport fairly easy.

My chief complaint is unreliability of cleaning staff. They come but do not do everything, they clean the bathroom, but may not leave towels. They clean the kitchen but do not leave tissues or toilet paper

Great location. Clean and spacious room. Nice and cozy lobby.

Not up the Norman standard of repair and friendliness - and I have stayed with you for more than 10 years

several items in our room were broken: one lamp, two electric sockets, the lever to convert the bed to sofa and have a little more space in the room, but kitchen and bathroom complete for use and location conveniently near a metro station. Not soundproof walls with neighbor who sing till ten p.m.

Reception was nice, friendly and efficient. Went to sleep, since it was a short night. Early in the morning wanted to take a shower.... Shower wasn't' working. Nothing. So had to wash at the sink because there wasn't enough time left to complain and find a resolution. Also.. The toilet kept running... Wasn't sure how to shut it off. I think this hotel can improve by doing a basic check in the rooms after each stay. Testing the shower and the toilet could be done by the cleaning department? Either way, it was a disappointing experience

- Nice Staff - Drinking Water in room will be better.

The location is really good and safe even at night. Close to metro lines, shops, restaurants, etc The reception area is inviting and the kitchen/ diner area are superb However, rooms are not in top conditions and cleaning standards are very poor Staff at reception have no concept of customer service standards, the will only do the minimum effort for you

at the first arrival . the front desk is prepared with welcome water-drink , and receptionist sit at the same level as guest , that you feel more cosy . And the small salon concept instead of un-feeling lobby is great when you are exhausted back to hotel , with many detail very thoughtful prepared like water / win/ snack / and luggage scale . I like the most is the kitchen sofa table as living area .. excellent with a piano ... thank Adagio Bercy village .

Goood

I arrived very early in Paris and was allowed entry to leave my baggage. The room was pleasant and had a balcony with fresh air. The shower was good

Nice apartament. Clean and confortable. It has all the things we need for spend some days in Paris. New Assistant Zak, sometimes a little dummy. It helps us to laught a lot. Sometimes it does what we wanted and sometimes what it wanted ;-) Really a great experience.

The mocking tone of the Receptionist was quite annoying during the check-in. When I reported that colonies of bugs were crawling over the place, another Receptionist just wrote down on a random piece of white paper with no effect what so ever later on.