ibis Styles Ambassador Incheon Airport 4 stars

Customer review rating (ALL Rating) 4.5/5 3,201 reviews

ibis Styles Ambassador Incheon Airport - Image 1
ibis Styles Ambassador Incheon Airport - Image 2
ibis Styles Ambassador Incheon Airport - Image 3
ibis Styles Ambassador Incheon Airport - Image 4

Description

Hotel extras

  • Near Incheon International Airport Terminal 2 and View of the plane's take-off and landing.

  • Partner Discount Benefits Available (Matina Lounge (ICN) · Le Space (Media Art Exhibition))

  • Close to several beaches (Eulwangli Beach, Masian Beach, etc.)

  • Family Events are available (1st birthday anniversary, parents birthday, small wedding, etc.)

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

ibis Styles Ambassador Incheon Airport

340 Je2terminal daero, Jung gu IBC II
22382 INCHEON
South Korea

GPS:37.481188, 126.42015

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LA CUISINE

La cuisine is an all-day dining trendy restaurant where you can see the airport view through the windows. You can enjoy a variety of menus with fresh ingredients for breakfast, lunch and dinner buffet as well as A La Carte menu.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,201 reviews

Customer review rating 5.0/5

Helena L. Friends - Confirmed reviews ALL

Coffee bar is well situated and convenient.

Customer review rating 5.0/5

Benson T. Couples - Confirmed reviews ALL

Staff were friendly and upgraded us when we checked in late and room was clean and spacious. Breakfast buffet was amazing too.

Customer review rating 4.0/5

Jean P. W. Business - Confirmed reviews ALL

La Cuisine dishes was really good

Customer review rating 1.5/5

Mowen K. Solo - Confirmed reviews ALL

The hotel front desk staff were very friendly, and the hotel itself was clean. However, I was very disappointed with the restaurant. After a long journey, I was extremely hungry and ordered Korean fried chicken. Unfortunately, the server brought me undercooked chicken — it was almost raw. I immediately returned to my room, and no one followed up regarding the incident. As a Diamond member, I did not feel valued. I also used 4,000 reward points when making the reservation, but the points were not applied to my final bill. Instead, I was charged the full BAR rate of almost $150, which I feel is unreasonable for the Ibis brand. While I was waiting in the lobby for the shuttle, I expected that a manager or someone from the hotel would approach me to address and resolve the Score. However, a staff member who did not speak English came over, took a photo of the chicken I had from the restaurant, and left without any explanation. I wish at least one manager who speaks English had spoken with me to understand my concerns, instead of leaving a Diamond member with such a negative experience.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Customer review rating 5.0/5

Jose P. Couples - Confirmed reviews ALL

We had a fantastic stay, largely thanks to the hotel's prime location! The shuttle bus service to both T1 and T2 terminals was a huge plus - especially since T2 has a great food court 😋. Plus, the subway system in T2 made getting to Seoul a breeze! Huge shoutout to the staff who went above and beyond: Julie at the front desk, Leon at Concierge, Stan at Bar T2, and the awesome housekeeping team on the 9th floor - thanks for making our stay so smooth and enjoyable! 👍

Other web-users rate our hotel

  • 3,602 reviews 8.8/10 Location
  • 3,358 reviews 8.4/10 Room
  • 3,557 reviews 8.5/10 Service
  • 77 reviews 7/10 WiFi
  • 1,970 reviews 9.5/10 Cleanliness
  • 1,500 reviews 7.9/10 Value
  • 900 reviews 5.3/10 Food
  • 708 reviews 9.2/10 Vibe

Powered by Trustyou

Our other establishments nearby

All our hotels in Incheon