Swissôtel Living Jakarta Mega Kuningan 5 stars

Customer review rating (ALL Rating) 4.8/5 691 reviews

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Description

Hotel extras

  • Surrounded by Jakarta's prime business districts

  • Stay responsibly because we care, your carbon footprint is our priority

  • 240 fully serviced residences featuring functioning kitchen and washing machine

  • Grilled artisanal gourmet cuisine at Embers restaurant

  • Options of in-room Vitality experience with fitness items & instruction available

Our accommodation(s)

Hotel location

Swissôtel Living Jakarta Mega Kuningan

Jl Guru Mughni Kav 10-3 No 5, Kuningan Timur, Setiabudi
12930 SOUTH JAKARTA
Indonesia

GPS:-6.22856, 106.82199

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  691 reviews

Customer review rating 5.0/5

Kevin S. A. Y. Families - Confirmed reviews ALL

From the staff, to cleanliness, bed comfort, location, everything was great.

Dear Mr. Kevin S. A. Y., Thank you for your continued loyalty as an Accor Live Limitless Platinum Member and for awarding us a perfect score. We are delighted to know that you were satisfied with your stay and from our team’s service, cleanliness, bed comfort, to our location met your expectations. Your kind feedback is truly appreciated and serves as great motivation for our team. We look forward to welcoming you back again soon to Swissôtel Living Jakarta Mega Kuningan. Warm regards, Teguh Utomo Front Office Manager

Customer review rating 3.5/5

Ikram G. Business - Confirmed reviews ALL

Room service & housekeeping was good. Choice of meals, poor, Breakfast buffet was same every single day. Suhoor has only 3 choices. For someone staying 24 days, the food variety was not satisfactory.

Dear Mr. Ikram G., Thank you for taking the time to share your feedback regarding your recent stay at Swissôtel Living Jakarta Mega Kuningan. We are pleased to hear that you were satisfied with our room service and housekeeping team. We sincerely apologize that the variety of meals, including breakfast and Suhoor options, did not meet your expectations, especially during a longer stay. Your comments regarding the quality of toiletries and WiFi speed have also been noted. Please rest assured that we are reviewing these areas to make the necessary improvements. We truly value your insights, as they help us enhance our guest experience. We hope to have the opportunity to welcome you again and provide a stay that exceeds your expectations. Warm regards, Teguh Utomo Front Office Manager

Customer review rating 5.0/5

Tedy S. Families - Confirmed reviews ALL

I had a wonderful stay at Swissôtel Living and truly enjoyed the experience. The room was spacious, modern, and very comfortable, making it a great place to relax after a long day. Everything felt well-maintained and thoughtfully designed. A special thank you to Ms. Dini and Mr. Ray for their warm hospitality. They were both very friendly, helpful, and made the stay feel even more welcoming. Their kindness and attentive service really stood out. Overall, it was a very pleasant stay and I would happily return in the future. Highly recommended!

Dear Mr. Tedy S., Thank you for your continued loyalty as an Accor Live Limitless Platinum Member and for sharing your wonderful feedback. We are truly delighted to know that you had a very pleasant stay at Swissôtel Living Jakarta Mega Kuningan and enjoyed the spacious, modern, and comfortable room. It is rewarding to hear that the design and overall maintenance contributed to a relaxing experience during your visit. Your special recognition of Ms. Dini and Mr. Ray means a lot to us. We will gladly share your kind words with them, and they will be very happy to know that their warm and attentive service made your stay even more memorable. Thank you as well for your recommendation. We look forward to welcoming you back again in the near future. Warm regards, Teguh Utomo Front Office Manager

Customer review rating 3.5/5

Andre S. A. Couples - Confirmed reviews ALL

Good apartment, branz brand. However reception staff was not as welcoming as in other accor brand. Washing machine in my unit was having problem with the dryer though the team help to provide free laundry service. Also seems i didnt get welcome amenity according to my saved preference in my platinum status.

Dear Mr. Andre S. A., Thank you for your feedback and for being our valued Platinum Member. We truly appreciate your loyalty and for taking the time to share your experience with us. We are pleased to know that you enjoyed the apartment concept, however we sincerely apologize that your overall stay did not fully meet your expectations. Your comment regarding the reception team’S. welcome is well noted and has been shared with the team to ensure a warmer and more attentive experience moving forward. We also regret the inconvenience caused by the washing machine dryer issue. While we are glad the team could assist with complimentary laundry service, we understand the discomfort this may have caused and have informed our Engineering team for further attention. Please also accept our apologies regarding the welcome amenity not matching your Platinum preference. We will review our internal process to ensure member benefits are delivered more consistently. Thank you again for your valuable feedback. We look forward to welcoming you back for a more seamless and enjoyable stay in the future. Warm regards, Teguh Utomo Front Office Manager

Customer review rating 5.0/5

Tisha V. M. Families - Confirmed reviews ALL

Had a staycation with the family. It was nicely built and everyone are very attentive throughout our stay. All the best!

Dear Mrs. Tisha V. M., Thank you for your wonderful feedback and for your continued loyalty as an Accor Live Limitless Platinum Member. We truly appreciate your trust and support. We are delighted to know that you and your family had a wonderful staycation and enjoyed the design, cleanliness, and overall atmosphere of our relatively new property. It is also very rewarding to hear that our team’s attentive and kind hospitality made your stay even more memorable. Your encouraging words mean a lot to us and will certainly be shared with the entire team. We look forward to welcoming you and your family back for another enjoyable stay in the future. Warm regards, Teguh Utomo Front Office Manager

Other web-users rate our hotel

  • 161 reviews 8.9/10 Location
  • 437 reviews 9.4/10 Room
  • 514 reviews 9.3/10 Service
  • 17 reviews 4.5/10 WiFi
  • 263 reviews 9.6/10 Vibe
  • 230 reviews 9.3/10 Amenities
  • 221 reviews 9.5/10 Cleanliness
  • 221 reviews 8.4/10 Food

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