Swissôtel Living Jakarta Mega Kuningan 5 stars

Customer review rating (ALL Rating) 4.8/5 516 reviews

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Description

Hotel extras

  • Surrounded by Jakarta's prime business districts

  • Stay responsibly because we care, your carbon footprint is our priority

  • 240 fully serviced residences featuring functioning kitchen and washing machine

  • Grilled artisanal gourmet cuisine at Embers restaurant

  • Options of in-room Vitality experience with fitness items & instruction available

Our accommodation(s)

Hotel location

Swissôtel Living Jakarta Mega Kuningan

Jl Guru Mughni Kav 10-3 No 5, Kuningan Timur, Setiabudi
12930 SOUTH JAKARTA
Indonesia

GPS:-6.22856, 106.82199

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  516 reviews

Customer review rating 4.5/5

Hendy L. Families - Confirmed reviews ALL

The staff provided excellent service, and the hotel felt brand new and very clean. The breakfast buffet was decent, though it could use some improvement—specifically, I would have liked to see a wider variety of protein dishes. Aside from that, our stay was perfect.

Dear Mr. Hendy L., Thank you very much for taking the time to share your feedback with us. We are delighted to know that you had a nearly perfect stay and that you found our team’s service excellent, along with the hotel’s brand-new feel and cleanliness. We truly appreciate your constructive comments regarding the breakfast buffet. Your suggestion for a wider variety of protein options has been shared with our culinary team for review and improvement. In addition, we apologize for the inconvenience caused by the Wi-Fi signal coverage in certain areas of your room, particularly in the bathroom and bedroom. This feedback has been passed on to our IT team for further evaluation and enhancement. Your insights are invaluable in helping us improve our guest experience. We hope to have the pleasure of welcoming you back to Swissôtel Living Jakarta Mega Kuningan and providing you with an even more seamless and enjoyable stay in the future. Warm regards, Teguh Utomo Front Office Manager

Customer review rating 5.0/5

Martin B. Business - Confirmed reviews ALL

Very kind and attentive pre-arrival communication. Friendly and comprehensive welcome and check-in. Upgraded room received without having to ask. Hotel is very clean, staff is extremely friendly and supportive. Breakfast service is great, good qaulity and wide variety to choose from.

Dear Mr. Martin B., Thank you very much for taking the time to share your wonderful feedback with us. It is truly a pleasure to know that you enjoyed your stay at Swissôtel Living Jakarta Mega Kuningan, and we sincerely appreciate your loyalty as an Accor Live Limitless Gold Member. We are delighted to hear that you appreciated our pre-arrival communication, the warm and comprehensive welcome, as well as the seamless check-in experience. It is also rewarding to know that you enjoyed the room upgrade, the cleanliness of the hotel, the friendliness and support of our team, and the quality and variety of our breakfast service. Thank you once again for your kind words and valuable feedback. We very much look forward to welcoming you back in the near future and providing you with another comfortable and enjoyable stay. Warm regards, Teguh Utomo Front Office Manager

Customer review rating 5.0/5

Wei J. Y. Families - Confirmed reviews ALL

Professional staff, warm welcome, clean rooms, great decor. The staff were very hospitable, extended warm welcome throughout my stay. Enjoyed it.

Dear Mr. Wei J. Y., Thank you very much for sharing your positive feedback with us. We are truly delighted to know that you had a great experience during your stay at Swissôtel Living Jakarta Mega Kuningan, and we sincerely appreciate your loyalty as an Accor Live Limitless Gold Member. It is wonderful to hear that you enjoyed the warm welcome, professional and hospitable service from our team, as well as the cleanliness and décor of the apartment. We are also pleased to know that the room upgrade and late check-out were extended promptly, contributing to a more comfortable and enjoyable stay. Your kind words are a great encouragement to our team, and we will be sure to share your feedback with them. Thank you once again for choosing Swissôtel Living Jakarta Mega Kuningan. We look forward to welcoming you back for another pleasant stay in the near future. Warm regards, Teguh Utomo Front Office Manager

Customer review rating 4.5/5

Fransisco C. Solo - Confirmed reviews ALL

Fourth time staying in the property. Overall good experience

Dear Mr. Fransisco C., Thank you very much for your continued loyalty as a valued Accor Live Limitless Platinum Member and for sharing such a wonderful review. It is truly an honor to be considered one of your favourite hotels, and we are delighted to know that this was already your fourth stay with us. We are pleased to hear that you had an overall good experience and that our property continues to meet your expectations. Your trust and repeated visits mean a great deal to us and serve as a great motivation for our entire team. Thank you once again for choosing Swissôtel Living Jakarta Mega Kuningan. We sincerely look forward to welcoming you back for your fifth stay and many more enjoyable visits ahead. Warm regards, Teguh Utomo Front Office Manager

Customer review rating 5.0/5

Dian A. A. Families - Confirmed reviews ALL

experience from check in stay and check out was great. Fast check in process, room is well-designed and nice, kids pool available, and in term of location wise was amazing, close to many restaurant in mega kuningan, Go-Food friendly as I saw some food online food delivery. Not to forget all staffs are friendly from entering the building until the front liner staffs in SL floor.

Dear Mrs. Dian A. A., Thank you very much for taking the time to share your wonderful review. We are truly delighted to learn that you had a great stay and enjoyed our strategic location, fast check-in process, well-designed room, and kids pool facilities. It is also heartwarming to know that our team made a positive impression on you from the moment you arrived at Swissôtel Living Jakarta Mega Kuningan. Your appreciation for the turn-down service and our staff addressing you by name truly means a lot to us. Creating personalized and memorable experiences for our guests is something we take great pride in, and we are thrilled that this was reflected during your stay. Thank you once again for choosing Swissôtel Living Jakarta Mega Kuningan. We sincerely look forward to welcoming you back for another pleasant and memorable stay. Warm regards, Teguh Utomo Front Office Manager

Other web-users rate our hotel

  • 129 reviews 8.7/10 Location
  • 323 reviews 9.4/10 Room
  • 373 reviews 9.3/10 Service
  • 13 reviews 4/10 WiFi
  • 205 reviews 9.9/10 Vibe
  • 162 reviews 9.4/10 Amenities
  • 162 reviews 9.3/10 Cleanliness
  • 141 reviews 8.1/10 Breakfast

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